Please help.....M8 just froze on stock ROM and played weird noise...... - One (M8) Q&A, Help & Troubleshooting

I just upgraded to the HTC One M8 from the M7, and for some reason my phone just froze and played a weird high pitched sound. The screen became unresponsive and I had to force a reboot by pressing the down button and the power button. This phone was just bought today, has not.been rooted or.had any modifications done to it. When this happened I was playing Transformers Dark Of The Moon using Google Play movies. When I rebooted the phone, it displayed a box at the top of the notification menu and said the system crashed and asked if I wanted to send a report. I did. I want to pull that crash log up so I can provide more detail, but idk how. Please someone help me......

The game caused the crash
Sent from my HTC One_M8 using Tapatalk

I was not playing a game. I was using the stock Google play movies app that every android phone has. It happened again today to, why is this happening ?

Well, as dull as this may sound, I would just install any available software updates and then run a factory reset. The later you do it, the more time it will cost. Do it now, before you are done customizing everything!

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[Q] google music player stops playing/freezes after couple of songs

So I use google music player instead of the native s3 music player from samsung because I have all my music uploaded to the google cloud. I just got the s3 a month ago and continually have this issue. I'm listening to music then all of a sudden it stops, it looks like its still playing but can't hear anything and then when I try and back out of it its frozen.
Any ideas? Anyone else experiencing this issue?
thx in advance
androidcactus said:
So I use google music player instead of the native s3 music player from samsung because I have all my music uploaded to the google cloud. I just got the s3 a month ago and continually have this issue. I'm listening to music then all of a sudden it stops, it looks like its still playing but can't hear anything and then when I try and back out of it its frozen.
Any ideas? Anyone else experiencing this issue?
thx in advance
Click to expand...
Click to collapse
This was something I experienced while on frosty jb rom. Thought I was crazy the only way I fixed it was to force stop the app when it happened. Quite annoying I know
Sent from my galaxy nexus using Tapatalk 2
I think its a problem with touchwiz, so far have not had any issues with toasted .marshmallows. a solution I found is to go to application manager and clear data under Google play. Its not efficient and you have to wait a few minutes for it to sync again.
Sent from my SGH-T999 using xda premium
Are you rooted? I had that same issue on jellybean stock w/ root. Better Battery Stats showed I kept getting a LPAplayer wakelock and when I changed the build.prop following this post (http://forum.xda-developers.com/showpost.php?p=25475691&postcount=4732) it seemed to help. Dunno what the cause is or why that would fix it, but try it out if you have root.
thank you for all the responses.
So I am not rooted, just on the out of the box sg3 system.
I will try some of the suggestions..disappointed that there is the issue. And it does the same thing whether streaming from the cloud or the songs I have pined for offline listening which sits on the cache. :crying:
I'm having the exact same issue. I'm on stock JB, not rooted. It'll play a song or two then just freeze. I have to back completely out and try again and get the same results. Frustrating, because I don't store any music at all on my device.
The_MamaBee said:
I'm having the exact same issue. I'm on stock JB, not rooted. It'll play a song or two then just freeze. I have to back completely out and try again and get the same results. Frustrating, because I don't store any music at all on my device.
Click to expand...
Click to collapse
and like me do you experience same results whether its streaming or playing a pined/cached song?
I wonder if there is someone to report this? I imagine it must be a know issue though?
md1008 said:
I think its a problem with touchwiz, so far have not had any issues with toasted .marshmallows. a solution I found is to go to application manager and clear data under Google play. Its not efficient and you have to wait a few minutes for it to sync again.
Sent from my SGH-T999 using xda premium
Click to expand...
Click to collapse
Shouldn't be a touchwiz issue, as I have the same problem even though I'm running Nova Prime. I just replaced the google player widget with the samsung one and have been happy ever since. I don't really miss the cloud sync cause my library rarely changes much.
I am having the same issue. I thought it might be the romantic I was running, but now it has happened on two different roms. I wonder if it is a Jellybean issue?
Sent from my Nexus 7 using xda app-developers app
I see this every so often when I am listening to music in the cloud. I never had this issue with my Vibrant. I am betting it is the Google music player needing a fix
Sent from my SGH-T999 using xda premium
Play music has been buggy for the past few releases. Bout the only solution is to roll back to a previous version. Down side is you lose themeing
Sent from my SPH-L710 using Xparent Green Tapatalk 2
I'm still having this issue. I don't have music pinned on my device, it's all in the cloud. Never, ever had this issue on my Vibrant. I actually went to Google's help today and the rep who called said they know it's happening with this phone. He advised me to uninstall the updates and then reinstall from the market. I did that, and it actually feels worse. Now it's "frozen" on one song and won't let me select another. The only buttons I have available are back, pause and forward, but it isn't playing anything.
Interestingly, I just uninstalled updates again, taking my Play Music app back to v4.3.606.400990 and it seems to be working fine. I've even had music interrupted a few times by phone calls and it picks up again and plays with no help from me.
Used to happen to me as well on stock, but since rooted and now running 4.2.1 problem has disappeared
same problem with vzw gs3
I have this same problem with my phone. The following steps detail what reproduces the issue for me.
Play Music starts playing, gets through about two songs, then stops.
When waking the phone Play Music is frozen. The pause, previous and next track buttons, but nothing on the screen responds to touch.
Hold down home button and use the built in task manager to end Play Music, accepting the warning.
Restart Play Music and continue playing. It will play normally after that.
However, from then on the LPAPlayer will keep the phone from sleeping.
If I leave it alone, it will show wakelocks into the 10-15 hour range.
A reboot of the phone will fix the wakelock, until I use Play Music again.
I am on stock rooted JB for VZW (VRBLK3). I don't think it's ROM or even phone specific though.Iit seems to affect a wide spectrum of ROMs and a few different phones on different carriers.
I am currently trying out the recommendation on this post: http://forum.xda-developers.com/showpost.php?p=34586729&postcount=10
I am about six songs in now, will report back if it fails.
Babble0n said:
I have this same problem with my phone. The following steps detail what reproduces the issue for me.
Play Music starts playing, gets through about two songs, then stops.
When waking the phone Play Music is frozen. The pause, previous and next track buttons, but nothing on the screen responds to touch.
Hold down home button and use the built in task manager to end Play Music, accepting the warning.
Restart Play Music and continue playing. It will play normally after that.
However, from then on the LPAPlayer will keep the phone from sleeping.
If I leave it alone, it will show wakelocks into the 10-15 hour range.
A reboot of the phone will fix the wakelock, until I use Play Music again.
I am on stock rooted JB for VZW (VRBLK3). I don't think it's ROM or even phone specific though.Iit seems to affect a wide spectrum of ROMs and a few different phones on different carriers.
I am currently trying out the recommendation on this post: http://forum.xda-developers.com/showpost.php?p=34586729&postcount=10
I am about six songs in now, will report back if it fails.
Click to expand...
Click to collapse
Did this work for you? I see that you have not posted again so I am guessing yes? This started happening to me when I went to JB Rom.
sstenhjem said:
Did this work for you? I see that you have not posted again so I am guessing yes? This started happening to me when I went to JB Rom.
Click to expand...
Click to collapse
I can confirm this works it got rid of freezing and wake locks for me
Sent from my SGH-T999 using Tapatalk 2
Guys Google put an update out that fixes Google music for galaxy s III !!!!!! woohoo!
Sent from my SGH-T999 using xda premium

[Q] CM10 - Having trouble with certain games booting

I flashed CM10 to my S3 a couple days ago, and I haven't been able to load certain games since then.
Sometimes I can get them to load if I mess around with the recent apps and locking/unlocking the screen, but sometimes they just won't work. For example, I installed PewPew the other day, and whenever I try to launch it, the music plays, but I just get a black screen. If I feel around on the screen the haptic feedback shows that I'm interacting with the game, it's just not showing me any image.
Another example is Minecraft: Pocket Edition. If I launch it, once again I can interact but it won't show me any images, but in this case if I lock and unlock my phone I can get it to start working as normal.
Anyone have any ideas as to how I could fix this?
Ashanmaril said:
I flashed CM10 to my S3 a couple days ago, and I haven't been able to load certain games since then.
Sometimes I can get them to load if I mess around with the recent apps and locking/unlocking the screen, but sometimes they just won't work. For example, I installed PewPew the other day, and whenever I try to launch it, the music plays, but I just get a black screen. If I feel around on the screen the haptic feedback shows that I'm interacting with the game, it's just not showing me any image.
Another example is Minecraft: Pocket Edition. If I launch it, once again I can interact but it won't show me any images, but in this case if I lock and unlock my phone I can get it to start working as normal.
Anyone have any ideas as to how I could fix this?
Click to expand...
Click to collapse
I guess first thing is first.
Did you full wipe when you flashed cm10?
How did you get the games? From market or restoring from a backup?
Are you under volted?
There are a lot of reasons for apps to cause issues, breast thong is to clear app data and try it again. If that doesn't work than a fresh ROM flash might be in order.
Sent from my SGH-I747 using xda app-developers app

[Q] Reproducible Google Play/Chromecast phone crash?

I am experiencing what seems to be a reproducible phone crash while casting Google Play Music to my TV. If the phone goes to sleep while casting and I wake it, hitting volume down or up buttons while on the lock screen crashes the phone. I couldn't replicate the crash while casting YouTube, only Google Play Music. Also, no crashing when adjusting song volume from lock screen while not casting. When the phone crashes it goes straight to the boot animation, no splash screen shown, and gets stuck there. I have to force shutdown to get it to turn off.
Phone is s-off, rooted, running latest stock.
Anyone with a Chromecast willing to replicate this crash? Any ideas what's going on?
Thanks.
xenakis said:
I am experiencing what seems to be a reproducible phone crash while casting Google Play Music to my TV. If the phone goes to sleep while casting and I wake it, hitting volume down or up buttons while on the lock screen crashes the phone. I couldn't replicate the crash while casting YouTube, only Google Play Music. Also, no crashing when adjusting song volume from lock screen while not casting. When the phone crashes it goes straight to the boot animation, no splash screen shown, and gets stuck there. I have to force shutdown to get it to turn off.
Phone is s-off, rooted, running latest stock.
Anyone with a Chromecast willing to replicate this crash? Any ideas what's going on?
Thanks.
Click to expand...
Click to collapse
Yep. I've had it happen to me as well. I've never really tried to see what the issue may be though.
Its happening to me too. Are you using xposed mod to wake with volume button? I am and I'm thinking that might be the cause. I'll try it a little later and report back.
Edit. That's not the cause. I turned off that mod and it still happens.
No xposed mod or anything else. All I'm doing is trying to adjust the volume of the song that is playing, which one should be able to do while casting, and the whole phone crashes. Is this an HTC problem or Google problem? midnight assassin, what ROM are you running?
midnight assassin said:
Its happening to me too. Are you using xposed mod to wake with volume button? I am and I'm thinking that might be the cause. I'll try it a little later and report back.
Edit. That's not the cause. I turned off that mod and it still happens.
Click to expand...
Click to collapse
I am experienced the same issue last night while using Netflix. I tried adjusting the volume while using my chromecast and then my phone reboots into the HTC one screen. I have to hold the power button until it hard reboots.
Sent from my One using Tapatalk
I get this same issue on Verizon HTC One, although it seems the phone doesn't need to be actually asleep, and it will reboot itself - does not need a hard reset from me.
Non Rooted HTC One
I am also having the same issues when trying to change the volume of Play while the screen is off. I have a non rooted Verizon HTC One.
exact same issue with me when using volume rocker after phone goes to sleep while casting Play Music. I am using ATT phone rooted, s-off, running latest ARHD 31.6 rom. this seems to be an issue with chromecast as it only happens when casting.
Thanks for reporting. I'm trying to figure out if the problem is on Google's end or HTC's. My Nexus 7 doesn't have this problem while casting.
I emailed HTC support about it, with a link to this thread. I'll post back if I get a reply.
I've noticed the same issue. I'm running InsertCoin 6.0-5. It took two reboots before I figured out why my phone kept crashing. I've been using my Chromecast for a while, and I only recently went back to a Sense rom. I was running CM 10.2 until recently, and I can't recall having this issue on that rom, but I can't say for certain. I'm sort of glad to see that I'm not the only one having a problem.
Edit: Oh, and I just noticed this is the Verizon forum (came across this thread via Google). I have an AT&T HTC One.
It's still good to know that the problem is not carrier specific.
I did heard back from HTC and they just punted saying that it's a third party app, not their problem, and suggested uninstalling and reinstalling the app, which doesn't fix anything.
Anyone know how to report this to Google?
Sent from my HTC6500LVW using xda app-developers app
xenakis said:
It's still good to know that the problem is not carrier specific.
I did heard back from HTC and they just punted saying that it's a third party app, not their problem, and suggested uninstalling and reinstalling the app, which doesn't fix anything.
Click to expand...
Click to collapse
Typical manufacturer BS. If your OS crashes because of a third party app, then there's something wrong with your OS. A properly designed OS should be incapable of crashing because of a third party app. Never mind the third party in question in this case is Google... If it only crashes under HTC's spin of Android, then HTC broke something and needs to fix it.
I'm tempted to wait until the "sense-ified" release of KitKat comes out to see if that fixes the issue, since I'm waiting on HTC to fix the stupid purple hue low-light camera issue as well.
I have this very same problem, except i dont have to force shutdown. It just reboots sense (takes about 10 seconds) and then all is fine.
I'm rocking a stock (android 4.3) international simlock free unit.
Not rooted, no s-off, no nothing. Fresh out of the box.
Im still having this same problem on my HTC one X running ViperX 4.07. Has anyone found a solution yet?
I've recently experienced a similar issue when casting from the GP Music app to my Sonos speakers. When trying to adjust the volume from within the GP Music app, it causes the phone to reboot. I have an HTC One still running 4.3 (my carrier in the UK dragging their feet a bit!). I was wondering (hoping) whether this is still an issue with 4.4?

HACKED? Loud videos randomly playing when screen is off

Hello all.
This question isn't Pixel-specific (as far as I know) but I wanted to ask it here.
For the last week or so, my Pixel XL will suddenly and loudly play an the audio from what I assume is an advertisement video. If I unlock the phone while it's playing, the audio stops and there's nothing to see (other it it seemingly switching from landscape back to portrait).
I tried to delete all apps I've installed in the last 2 weeks, but it still happens.
Any suggestions on how I can solve this issue?
FligMupple said:
Hello all.
This question isn't Pixel-specific (as far as I know) but I wanted to ask it here.
For the last week or so, my Pixel XL will suddenly and loudly play an the audio from what I assume is an advertisement video. If I unlock the phone while it's playing, the audio stops and there's nothing to see (other it it seemingly switching from landscape back to portrait).
I tried to delete all apps I've installed in the last 2 weeks, but it still happens.
Any suggestions on how I can solve this issue?
Click to expand...
Click to collapse
Try running some of the adware and virus scanners. There are some good ones on the play store now. I would suggest you also look at what services are running. Sounds like it is infected.
I tried running two of the top virus and malware scanners, and nothing was found.
Regarding running services, I don't see anything unusual in the list (from Developer options). But then again, I'm not sure what I'm looking for.
Try killing the processes until the audio stops. That should help find out the cause.
Best way to fix would be to do a factory reset.
Sounds like your best bet is a factory reset.
I think it's a Facebook issue. I have same issue only after playing video thru Facebook app.
Sent from my Pixel XL using XDA-Developers Legacy app
Can you check logcat logs to see what's doing what?

LG G3 Touch Feedback and System Sound not working

Hello XDA,
I have reviewed everything that is out there on the internet and have not been able to resolve my issue.
I have LG G3 Rogers version, unlocked, never rooted. It used to work fine before. I started noticing my Youtube videos from the app stopped playing giving an error message (Error code is different every time) Youtube videos from the browser play but without sound, Instagram videos/live streams/stories (anything that has sound; IG videos with no sound when posted by the user works fine) stopped playing, spotify wouldn't play music but the timer of the track would keep going. This is with headphones, without headphones. Doesn't matter. Then when I restart my phone, the issue is completely fixed, for some time until it starts again. The way I know it will mess up is my pattern unlock sound goes out first. Then my lock sound and eventually certain key taps are not recognized. But again, when I restart the phone, everything is fine. I use Action Launcher 3, I've tried without it. I have factory reset my phone and I am running Marshmallow.
Any ideas? Much appreciated.
Thank you.
Re:
bluinitro said:
Hello XDA,
I have reviewed everything that is out there on the internet and have not been able to resolve my issue.
I have LG G3 Rogers version, unlocked, never rooted. It used to work fine before. I started noticing my Youtube videos from the app stopped playing giving an error message (Error code is different every time) Youtube videos from the browser play but without sound, Instagram videos/live streams/stories (anything that has sound; IG videos with no sound when posted by the user works fine) stopped playing, spotify wouldn't play music but the timer of the track would keep going. This is with headphones, without headphones. Doesn't matter. Then when I restart my phone, the issue is completely fixed, for some time until it starts again. The way I know it will mess up is my pattern unlock sound goes out first. Then my lock sound and eventually certain key taps are not recognized. But again, when I restart the phone, everything is fine. I use Action Launcher 3, I've tried without it. I have factory reset my phone and I am running Marshmallow.
Any ideas? Much appreciated.
Thank you.
Click to expand...
Click to collapse
If you have been using it for more than three years in a row, The android version wears out... (gets old)...
you might have to check for system updates or (in rare cases (or) you cannot tolerate kinda case) you can flash another rom on your LG G3.
Android ROMs give you a better battery life (which also eventually wears out after three years of usage) and better performance...
Hello,
I got a new battery about 6 months ago so not so worried about that part. Is there any to troubleshoot and deduce what could be causing this issue?
Hello,
Quick update: I have not had any issues with the phone for about 2-3 days now. I had pattern unlock set on my device with rain dew drops as the dots. Since I've removed the dew drops, this issues has stopped. Currently I have knock code set on as screen lock. I will now try pattern unlock again, but with basic dots only to see if this occurs again. Keep you posted.

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