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Hello everyone,
I have one hell of a story to tell about one boy, two phones (the htc hd2 and the samsung vibrant), and one freakin' committed customer service team (T-Mobile's). OK, so I'll begin my story of how I ended up with a brand-new Vibrant for essentially 350 bucks. Bear with me here, it's a bit long. So, I originally purchased an htc hd2 way back in mid-June for 300 bucks on Craigslist. The phone ended up being defective because of a hardware issue, and because it happened to be under the "buyer's remorse" period, at least the way T-Mobile saw it, I was able to return it by mail for a brand new one for free. I was surprised when I called to learn that T-Mobile didn't require a single piece of information to verify that I was the original owner of the phone, all they saw was that an htc hd2 had magically been activated on such and such a date. So, I returned that hd2 and recieved a new one in a couple of days, which ended up being just as buggy as the last one, so I decided to abandon the hd2 altogether in exchange for the Samsung Vibrant. I called T-Mobile customer service today to setup the exchange for the vibrant, which would cost me 50 bucks since the hd2 cost 450 and the vibrant costs 500, and I was FINALLY told that they had no record of me ever buying an hd2 (I wonder why, lol). I then explained to them that I wasn't the original owner of the phone and that I had bought it from the original owner, but that the phone had been purchased only a few days before they sold it to me. They told me at first that I would have contact the original owner and get the 450 bucks credited back to there account. The only problem was that I had no way of contacting the original owner, and that they had switched carriers almost immediately after purchasing the hd2. After about four hours, and many many phone calls later, I called t-mobile one last time to explain my situation, keep in mind that I was totally honest the entire time, I reached a very nice customer service rep, and after explaining what had happened to me, and after speaking to her supervisor for over ten minutes, she told me that even though they almost never do this, that they would "take my word for it" and send the vibrant, no questions asked, for basically 50 bucks. I was over the moon considering that less than 5 minutes ago I had thought that I had thrown away 300 dollars. I would like to give some major props to T-Mobile's customer support, never in a million years would I have expected a customer service team work so hard to keep a a customer happy. Talk about going the distance. Well, that's my story. Tell me what you think, and what your experiences with them have been like.
Peace, bobofosho12
I got mine for $164 and i wasnt even due for a full upgrade. Got my phone around august. Even my sister which is due for a full upgrade has to pay more. So i think im super lucky except for the tax and all that
Alex530 said:
I got mine for $164 and i wasnt even due for a full upgrade. Got my phone around august. Even my sister which is due for a full upgrade has to pay more. So i think im super lucky except for the tax and all that
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Yeah, its an online Special. However i Would Suggest your sister to call T-mobile and ask to be transfered to the Loyalty Department to get hers. because she will get a good deal as her contract is up...... They will give it to her at full Discount and provide her with a data plan of $24.99 a month. instead of $30.00 like you got... and she wont have to pay no upgrade fee's whatsoever.
Alex530 said:
I got mine for $164 and i wasnt even due for a full upgrade. Got my phone around august. Even my sister which is due for a full upgrade has to pay more. So i think im super lucky except for the tax and all that
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Same here. I renewed my contract last year, so did my GF. We both are eligible for full discount so I jump on it right away.
I hate buying ANYTHING with a contract, I know that even though I might pay through the nose up front, i'm saving tons more than I would if I had a contract for two years. I just generally buy an "almost" brand new phone on someplace like Craigslist and then I return it to T-mobile and get a brand new one for free, hence what I did with the hd2. Just my strategy though.
minogue said:
Yeah, its an online Special. However i Would Suggest your sister to call T-mobile and ask to be transfered to the Loyalty Department to get hers. because she will get a good deal as her contract is up...... They will give it to her at full Discount and provide her with a data plan of $24.99 a month. instead of $30.00 like you got... and she wont have to pay no upgrade fee's whatsoever.
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I have the 24.99 data plan and i will thanks for the info
my story on getting the vibrant new WITHOUT a contract for $133. Please note, this cannot be duplicated anymore as the "loop hole" has been caught and closed. I noticed this post on slickdeals.net the 2nd day it had been posted:
http://slickdeals.net/forums/showthread.php?t=2132124
So basically costco has the cell phone kiosk's which sell tmobile and a few other carriers. as we know, T-mobile offers and "even more plus" program with is NO contract. also as we know that if we went to tmobile and got a vibrant with this even more plus program is $500.
BUT for the first 3 or 4 days that costco sold the vibrant they were selling it for $250 with the "even more plus" plan or $99 with contract. EDIT( this $250 price was a wholesale price they were offering)
so went there and bought 2 samsung vibrants for 250$ each plus tax. ended up being about $540 by opening 2 new lines on the "even more plus" plan. note that this is different then the "even more" plan which is a contract. Even though "even more plus" is not a contract, costco would not sell the phone without an actual plan but thats ok because this "even more plus plan is no contract because normally you pay full price for the phone.
so then because the "even more plus" plan is not a contract, I called t mobile and told them that I want to cancel the even more plus plan and that I paid full price for the phone. (which i did pay costco's full price). they canceled the plans over the phone on the first try without any hassel (some people had a little trouble canceling)
So then i sold 1 on ebay for $485 including shipping and kept one for myself. After paying shipping, ebay listing fees, selling fees, and paypal fees. I came out basically paying the difference which is only about $130 for my new, NON contract vibrant
keep in mind I already have a tmobile contract from my mytouch, so i just put the sim card in the new vibrant and was good to go.
Costco and Tmobile both caught on to this within days, and now it went from 250 to 479 the day after i got mine.
so i basically ended up paying $130 for a New Vibrant, not subsidized, and non contract even less then if I had signed a new 2 year contract.
If so many people had not ONLY gotten this deal just to sell all the phones on ebay and craigslist, the deal probably would have lasted a little longer. (i just sold 1 to offset the cost of buying one for myself)
so keep in mind, this deal is now dead, and no one has had success trying to replicate it since the price change because costco and tmobile had caught on quickly.
Im still under contract with tmobile for another year because i bought mytouch last year. Wife's phone is still eligible for an upgrade I can use later this year
I got mine for $100 after $50 mail in rebate. I bought mine at Costco warehouse . It included the car charger, a carrying case and a Bluetooth headset.
still cant beleive you guys didnt just spam these forums spreading the good news on the price. so sad.
well thankfully, i got mine on bing cashback and so the phone might end up being $350 for me.
oh what i could have done with $100 extra, sigh
by the way did you need to be a costco member to get that price or could anyone get it?
I actually got mine for free, but in an extremely roundabout and lucky sort of way.
Got a Samsung Behold II with a new contract at the beginning of June for free from Letstalk.com. I won't rehash all the ridiculous problems I had with the phone, as it's fairly legendary at this point.
Had even more problems after the now infamous 1.6 OTA update, took my problems to T-Mobile corporate, and after 2 weeks worth of emails and phonecalls with their director of customer relations they basically convinced Samsung to toss me a Vibrant to make me happy enough to go away and leave them alone.
I sort of rode out the "perfect storm" here and was just in the right place at the right time. Still, this is the best free phone I've ever had!
Got mine for the same price as Alex.
i got mine for $534 after tax!
Does anybody have any dirt on black friday deals? I'm looking to switch to T-Mobile with the Note 3, I almost pulled the trigger yesterday but decided there will probably be something for black friday. But then again, it looks like a lot of black friday ads are already out... I'm not seeing much for T-Mobile. THX!
Check tmo-news.com and amazon, there most likely to have the best news and deals as black Friday approaches.
Sent from my SM-N900T using xda premium
T- Mobile had a promotional adv. Sunday with $48 off Note 3. On their website.
Muffycheeks said:
T- Mobile had a promotional adv. Sunday with $48 off Note 3. On their website.
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I'm also looking for one. For some reason it seems like nobody sells N900T (Amazon, BestBuy, PriceGrabber only carry "A" version).
The only place is T-Mobile store but $48 off expired on October 9th...
toshik1 said:
I'm also looking for one. For some reason it seems like nobody sells N900T (Amazon, BestBuy, PriceGrabber only carry "A" version).
The only place is T-Mobile store but $48 off expired on October 9th...
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That's because T-Mobile doesn't subsidize phones anymore. There's no incentive for Amazon, Best Buy, etc., to sell T-Mobile phones.
Griggs2121 said:
Does anybody have any dirt on black friday deals? I'm looking to switch to T-Mobile with the Note 3, I almost pulled the trigger yesterday but decided there will probably be something for black friday. But then again, it looks like a lot of black friday ads are already out... I'm not seeing much for T-Mobile. THX!
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T-Mobile is going to have something for Black Friday We just don't know what it is yet. I work in a Corp Store as a RSA and the Stores new Customer Act goal that day is double what a normal day is so there is something just no clue yet. Keep a eye on www.Tmonews.com they get updates way before the day of the sale.
Haven't looked but this URL just popped up in my email from Samsung.
http://www.samsung.com/us/blackfriday
But there is no Note 3 stuff there.
Prod1702 said:
T-Mobile is going to have something for Black Friday We just don't know what it is yet. I work in a Corp Store as a RSA and the Stores new Customer Act goal that day is double what a normal day is so there is something just no clue yet. Keep a eye on www.Tmonews.com they get updates way before the day of the sale.
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Geez it's killing me. I could go and get it tomorrow, but I have to pay the $200. So I missed the $0 down and it's still unclear if/what there will be for black friday..
What happens if I buy it this friday (11/15) and later find out that there is a $0 sale or something. Will they honor it? I'll be within 14 days.
Griggs2121 said:
Geez it's killing me. I could go and get it tomorrow, but I have to pay the $200. So I missed the $0 down and it's still unclear if/what there will be for black friday..
What happens if I buy it this friday (11/15) and later find out that there is a $0 sale or something. Will they honor it? I'll be within 14 days.
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Probably not you'd be breaking contract. Look at it this way with $200 down your monthly payments will be lowered.
Griggs2121 said:
Geez it's killing me. I could go and get it tomorrow, but I have to pay the $200. So I missed the $0 down and it's still unclear if/what there will be for black friday..
What happens if I buy it this friday (11/15) and later find out that there is a $0 sale or something. Will they honor it? I'll be within 14 days.
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You can return it but there is a $50 restocking fee that will not get waved because of not knowing about the sell. Even if you buy it the day before a sale T-Mobile doesn't care. Its your fault for not waiting. Most likely it is a $0 down sale. Maybe something else but not sure at this point. If $200 is to much up front for u, I would wait it out.
Theres a Tmobile MGR on slick deals who just set me up with 0 down, and gave me $150 port credit x2 for my lines.. 2x Note 3..
vtwin-racing said:
Theres a Tmobile MGR on slick deals who just set me up with 0 down, and gave me $150 port credit x2 for my lines.. 2x Note 3..
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Is there any way you could send me that managers contact info? I'm looking to move from Sprint and that sounds like a pretty sweet deal to me.
Prod1702 said:
You can return it but there is a $50 restocking fee that will not get waved because of not knowing about the sell. Even if you buy it the day before a sale T-Mobile doesn't care. Its your fault for not waiting. Most likely it is a $0 down sale. Maybe something else but not sure at this point. If $200 is to much up front for u, I would wait it out.
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In that case I might complain if there was a $50 restocking fee and nothing got restocked.
Theres a Tmobile MGR on slick deals who just set me up with 0 down, and gave me $150 port credit x2 for my lines.. 2x Note 3..
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I'd also be interested in that!
Griggs2121 said:
In that case I might complain if there was a $50 restocking fee and nothing got restocked.
I'd also be interested in that!
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It doesn't matter the system charges it, yes a manger can remove it but you have you get the manger to do that. Only way that is going to happen is if you say buy the phone the day before then come back and play dumb. If you buy the phone weeks before the sale you will be out of luck. You might as well wait. It isn't like 2 more weeks is going to kill you.
I just returned from the store - not even a penny off
$704 + local tax gonna kill me! $199 deal does not save anything - you are still in for the full amount just stretched for 2 years.
BTW all T-Mobile phones are made in China, AT&T version phones are made in Korea - how come?
Ya, $0 down isn't really a black Friday deal- its just paying full retail over the 24 months. I just as soon pay $200 up front and have them discount the price by $100-$150.
$0 for the Note 3 is like what- $29.50 a month. I don't know if the whole no longer subsidizing phones for a 2 year agreement thing is really a benefit to customers. Maybe the model would have worked well a few years ago when prices for the top end phones hovered around the $500 mark. Not to mention that, before they were subsidized this wasn't a source for revenue, because it's not like they are turning around and selling it to us at their cost or say cost +5%. You are essentially getting still locked in to 2 years to pay it off, so you can't get a new phone faster with paying quite a bit more with Jump, and your looking at $25-30 a month added on for their top end phones, plus $10 a month for jump, and if you do upgrade early you have to again put down $200 or so up front, your 24 month payoff cycle starts all over, and you have to turn in your previous phone so you can't sell that to cover a good chunk of the cost.
Add that all up and your right back at the monthly cost of the higher tier ATT and Verizon plans easily.
Griggs2121 said:
Geez it's killing me. I could go and get it tomorrow, but I have to pay the $200. So I missed the $0 down and it's still unclear if/what there will be for black friday..
What happens if I buy it this friday (11/15) and later find out that there is a $0 sale or something. Will they honor it? I'll be within 14 days.
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You must be real fun when you buy a car.
toshik1 said:
I just returned from the store - not even a penny off
$704 + local tax gonna kill me! $199 deal does not save anything - you are still in for the full amount just stretched for 2 years.
BTW all T-Mobile phones are made in China, AT&T version phones are made in Korea - how come?
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If you actually keep the phone for 2 years you aren't saving anything. But if you trade it after 6 or 12 months you are saving money. As to whether JUMP is worth it is another topic. I get my phones insured, so $2 extra is worth it to me for JUMP.
lawhawk said:
Ya, $0 down isn't really a black Friday deal- its just paying full retail over the 24 months. I just as soon pay $200 up front and have them discount the price by $100-$150.
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So here's how you save money:
$200 down + $21 per month x 6 months = $326
$0 down + $29.50 per month x 6 months = $177
$200 down + $21 per month x 12 months = $452
$0 down + $29.50 per month x 12 months = $354
You must be real fun when you buy a car.
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If you only knew =)
Griggs2121 said:
If you actually keep the phone for 2 years you aren't saving anything. But if you trade it after 6 or 12 months you are saving money. As to whether JUMP is worth it is another topic. I get my phones insured, so $2 extra is worth it to me for JUMP.
=)
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The main problem with those expensive new gadgets is that they are getting obsolete fast!
I'm sure Note 4 or 5 is already in works and is due around Spring-Summer of 2014.
By that time you'd still have to pay for your obsolete Note 3 for 1.5 more years.
The only money-saving option is to buy previous-generations devices (Note 2 in our case). Not only it's "fully researched" but it's also dirt cheap. Is it attractive - I don't think so...
I don't see where the calculations came from and how you save the money, as of this moment it's:
$200 down + $21 per month x 24 months = $704 EVEN STEVEN
No interest for 24 months is the only benefit.
toshik1 said:
I don't see where the calculations came from and how you save the money, as of this moment it's:
$200 down + $21 per month x 24 months = $704 EVEN STEVEN
No interest for 24 months is the only benefit.
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Maybe I wasn't clear. The idea is that if you plan to trade in your device after 6 months or 12 months there is a savings to be had with the $0 offer. So my calculations were the amount of money spent on the device after 6 months and after 12 months.
So for example lets just say you want to trade in your Note 3 for a Note 4 twelve months from now.
With the $200 down option you would pay as follows:
$200 down + $21 per month for 12 months = $452 spent on the phone after 12 months. Then you trade it for a Note 4 and start the process over
vs
$0 down + $29.50 per month for 12 months = $354 spent on the phone after 12 months. Then you trade it for a Note 4 and start the process over, except you spent $98 less
just checked the trade in value of the g3 on the tmobile site. comes up showing $139 which is a dollar less than the g2.
ya its not very popular...sadly i bought mine with that in mine. was like if i ever have to sell this, or trade it in...i wont get anything back llol
DaMagicTicket said:
just checked the trade in value of the g3 on the tmobile site. comes up showing $139 which is a dollar less than the g2.
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Atleast we got unlocked bootloaders to change things up, but thats pretty bad for a 700 phone that just came out.
For ****s and giggles, I looked at eBay and they're only going for around 400. Not saying I want to get rid of the G3, but looking to leave my options open. I'm not taking a 300 dollar hit on a month old phone though.
Well at least you'd get more than on a trade-in, lol. I do wish it was more popular though. I've resisted any phone with on screen navbars for quite awhile, but after giving in and trying the G3, it's been a breath of fresh air and I'm loving it.
velasco3m said:
Well at least you'd get more than on a trade-in, lol. I do wish it was more popular though.
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It's not completely unpopular, either. Just development is stalled because LG were bastards and locked the bootloader for everyone but us. People just don't want to put in the effort for one unlocked carrier.
Sent from my LG-D851 using Tapatalk
It's not completely unpopular, either. Just development is stalled because LG were bastards and locked the bootloader for everyone but us. People just don't want to put in the effort for one unlocked carrier.
It's definitely not LG that locked the bootloader. That blame belongs to the carrier.
People on swappa are getting around 400-500
Tmobile store offered me 150. I laughed
bkeaver said:
People on swappa are getting around 400-500
Tmobile store offered me 150. I laughed
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Swappa is freaking awesome.. Sold my gs5 there within 15 minutes of posting
LG G3
In on the jump program so meh
CheesyNutz said:
In on the jump program so meh
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how do you "meh.." that's what they will give you for it if you jump!. You would be way better off selling it on Swappa or craigslist. Come on Cheesynutz don't be like that.
zone23 said:
how do you "meh.." that's what they will give you for it if you jump!. You would be way better off selling it on Swappa or craigslist. Come on Cheesynutz don't be like that.
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Jump! Gives you half back of what ever you paid, as long as you paid in the other half when you go to use Jump. So if he paid $700 he gets $350 back as long as he has at least $350 paid in on it. I paid $598 for mine so when I have $299 paid in I get $299 trade in on it. Of course you'll ALWAYS get more selling it privately. But if you value convenience over getting top dollar then Jump is great.
stevessvt said:
Jump! Gives you half back of what ever you paid, as long as you paid in the other half when you go to use Jump. So if he paid $700 he gets $350 back as long as he has at least $350 paid in on it. I paid $598 for mine so when I have $299 paid in I get $299 trade in on it. Of course you'll ALWAYS get more selling it privately. But if value convenience of getting top dollar then Jump is great.
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Well that sounds like a better deal.
stevessvt said:
Jump! Gives you half back of what ever you paid, as long as you paid in the other half when you go to use Jump. So if he paid $700 he gets $350 back as long as he has at least $350 paid in on it. I paid $598 for mine so when I have $299 paid in I get $299 trade in on it. Of course you'll ALWAYS get more selling it privately. But if value convenience of getting top dollar then Jump is great.
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I dont think thats quite how it works.
i think you get $299 via jump for the $598 phone plus watever the value of the trade in is $139. So lets say you want a new phone after two months, you would owe $548 left on the phone but you'll get $438 via jump and still owe tmobile $110 to pay off the phone.
Lets say you get an s5 for $610 and switch after two months. You owe $560 but you would get $305 + $300 trade in credit via jump. So tmobile would owe you $45 credit towards a new phone.
So basically you lose $160 worth of the g3 value after 2 months vs the g5 only being $5 + taxes in both cases.
DaMagicTicket said:
I dont think thats quite how it works.
i think you get $299 via jump for the $598 phone plus watever the value of the trade in is $139. So lets say you want a new phone after two months, you would owe $548 left on the phone but you'll get $438 via jump and still owe tmobile $110 to pay off the phone.
Lets say you get an s5 for $610 and switch after two months. You owe $560 but you would get $305 + $300 trade in credit via jump. So tmobile would owe you $45 credit towards a new phone.
So basically you lose $160 worth of the g3 value after 2 months vs the g5 only being $5 + taxes in both cases.
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Nope. I've used jump 3 times now. It works exactly as I described. But yes at the start of jump you do need to pay the taxes on the full price of the phone up front.
---------- Post added at 09:50 AM ---------- Previous post was at 09:41 AM ----------
Also I forgot to add that it costs you $10/month for Jump. But that include's insurance too, which would cost $8/month on its own.
stevessvt said:
Jump! Gives you half back of what ever you paid, as long as you paid in the other half when you go to use Jump. So if he paid $700 he gets $350 back as long as he has at least $350 paid in on it. I paid $598 for mine so when I have $299 paid in I get $299 trade in on it. Of course you'll ALWAYS get more selling it privately. But if you value convenience over getting top dollar then Jump is great.
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I think T-Mobile paid my $480 balance off my Flex Jumping to the G3 which I think is more then what I could have got if I sold it. Two different Jump programs though. I'm on the original and wife is on the new one. Not exactly sure the difference but the 1st Jump program is better. I'll probably use my wife's Jump on my next phone. hehe Like you said Jump saves the hassle of selling your phone. I hate the crazy craigslist peeps and sucks getting low balled on the web.
I do know the original Jump you had to pay some money down on the device itself, where now its 0 down, except for taxes. Im not sure of the details of the first Jump plan, I came in right after the second version started.
well i have the latest one during the summers saving specials and used on the galaxy avant that i got for $100. only payed 1 month + the jump and took it to the tmobile store and got $130 credit for which i used to buy the g2 on sale which i swapped for a g3.
I've been on JUMP! since it first came out. The original program (which I am on) allows you to jump twice per year, and they wipe whatever is remaining on your EIP. The first time you use it needs to be at least 6 months from the purchase date, but the 2nd jump can be any time after that. What you pay down on the device originally depends on your credit. For example, I paid $0 down on my S5 (taxes paid up front), and jumped 2 months later to the G3. T-Mobile wiped the remaining EIP on my S5, which was $602. The "new" JUMP! program requires you to pay off 50% of your EIP before you can upgrade, then they wipe the remaining 50%.
Towle said:
I've been on JUMP! since it first came out. The original program (which I am on) allows you to jump twice per year, and they wipe whatever is remaining on your EIP. The first time you use it needs to be at least 6 months from the purchase date, but the 2nd jump can be any time after that. What you pay down on the device originally depends on your credit. For example, I paid $0 down on my S5 (taxes paid up front), and jumped 2 months later to the G3. T-Mobile wiped the remaining EIP on my S5, which was $602. The "new" JUMP! program requires you to pay off 50% of your EIP before you can upgrade, then they wipe the remaining 50%.
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This is how my JUMP is as well. I paid nothing up front on my Note 3 when I joined T-Mobile. I jumped to the G3 in July, with 0 down, and they paid the rest of the balance on my Note 3. I can now JUMP again whenever I want to. The only thing I'm not clear on is when I can JUMP a 3rd time. Say I JUMP to the Note 4 in October, do I just need to wait until my "2nd year" starts on T-Mobile to JUMP again? I'm really glad I got in on the original JUMP program because the new one doesn't seem that great to me.
But, yeah that trade in value seems really low to me. I got just under $100 for my Nexus 4 when I originally joined T-Mobile in Jan.
After giving my T-Mobile Note 4 to my brother for his birthday, I tried to see if I could get a deal from Ma Bell themselves. I was successfully. They price matched the T-Mobile variant at $749.46. I did AT&T next at 12 month of $41.30, and received a credit on my bill for $77. Its not the greatest deal, but hey its better than nothing, right? Not too mention I plan on trading the device in after 12 months, so I will only have paid $418.
Just thought I'd share. Give it a shot, you have nothing to loose.
MattMJB0188 said:
After giving my T-Mobile Note 4 to my brother for his birthday, I tried to see if I could get a deal from Ma Bell themselves. I was successfully. They price matched the T-Mobile variant at $749.46. I did AT&T next at 12 month of $41.30, and received a credit on my bill for $77. Its not the greatest deal, but hey its better than nothing, right? Not too mention I plan on trading the device in after 12 months, so I will only have paid $418.
Just thought I'd share. Give it a shot, you have nothing to loose.
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Yep, I've gotten 3 free phones ($600), 4 contracts given an early upgrade by up to 6 months, and probably $1000 in bill discounts by calling them over the last 7 years being polite, nice, and just asking them if they can help with stuff. Not happy with the whole locked bootloader garbage but they've always hooked me up on that end. Just call and tell them what's up and ask them if they think this is possible because you like AT&T and at least want to give them a chance to keep a customer, unless you owe them money or have burned them in the past most of the time they'll do their best to give you what you want. Just be polite, funny, and nice is they key. I called once and talked to a lady from an Atlanta AT&T call center and we ended up talking about how amazing her fried chicken recipe was and how her kids/grand kids loved it and I got a free phone ($200 waved) and 5 months early on my upgrade. It's crazy but it works lol. Good luck
Clienterror said:
Yep, I've gotten 3 free phones ($600), 4 contracts given an early upgrade by up to 6 months, and probably $1000 in bill discounts by calling them over the last 7 years being polite, nice, and just asking them if they can help with stuff. Not happy with the whole locked bootloader garbage but they've always hooked me up on that end. Just call and tell them what's up and ask them if they think this is possible because you like AT&T and at least want to give them a chance to keep a customer, unless you owe them money or have burned them in the past most of the time they'll do their best to give you what you want. Just be polite, funny, and nice is they key. I called once and talked to a lady from an Atlanta AT&T call center and we ended up talking about how amazing her fried chicken recipe was and how her kids/grand kids loved it and I got a free phone ($200 waved) and 5 months early on my upgrade. It's crazy but it works lol. Good luck
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Exactly. I was very polite and thanked him. I mentioned how my bill has never been late and is always paid in full. I was actually quite lucky because they didn't have to do that.
While I'm all down for unlocked bootloaders and root, the truth is, I tinker with my phone too much then. Its gets tiring having to switch roms every week. So I think I'm just gonna do my own thing and call it a day. While I fully support those going to the T-Mobile route, I just found that too much of a hassle. That and very rude T-Mobile staff.
Not only have I had retention credit me to help out a bit. I had them upgrade my wifes line a year early and next day her a new 32gb white s4 before our honey moon last year for free.
I see Sprint has the Edge for $840 as opposed to ATT's whopping $945! Going to call Retentions later and see if they will price match. Thanks for the heads up OP.
Let us know if you were able to get one out of contract for less than full price! I tried 3 times already on phone and chat; retention was ready to let me cancel rather than give me anything to stay. I have always been extremely nice on the phone and usually get deals... but am not getting anything to lower the price of this phone.
bleuiko said:
Let us know if you were able to get one out of contract for less than full price! I tried 3 times already on phone and chat; retention was ready to let me cancel rather than give me anything to stay. I have always been extremely nice on the phone and usually get deals... but am not getting anything to lower the price of this phone.
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Technically this one out of contract as it was on AT&T Next's program. Instead of paying $825.99, they gave it to me for $749.46 (T-Mobile's note 4 price).
MattMJB0188 said:
After giving my T-Mobile Note 4 to my brother for his birthday, I tried to see if I could get a deal from Ma Bell themselves. I was successfully. They price matched the T-Mobile variant at $749.46. I did AT&T next at 12 month of $41.30, and received a credit on my bill for $77. Its not the greatest deal, but hey its better than nothing, right? Not too mention I plan on trading the device in after 12 months, so I will only have paid $418.
Just thought I'd share. Give it a shot, you have nothing to loose.
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Just called ATT and they gave me a $100 credit. Which is cool since the difference between the Sprint Note Edge and the ATT one is $105.00. So I guess that's the way they price match since they can't actually change the price of the phone?
Ghetto Geeksta said:
Just called ATT and they gave me a $100 credit. Which is cool since the difference between the Sprint Note Edge and the ATT one is $105.00. So I guess that's the way they price match since they can't actually change the price of the phone?
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Are you also on the Next plan? I have found that CSR shut down as soon as I tell them I want to buy it outright and not on Next.
Ghetto Geeksta said:
Just called ATT and they gave me a $100 credit. Which is cool since the difference between the Sprint Note Edge and the ATT one is $105.00. So I guess that's the way they price match since they can't actually change the price of the phone?
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Probably, either way you made out good with what you wanted one way or another ?
bleuiko said:
Are you also on the Next plan? I have found that CSR shut down as soon as I tell them I want to buy it outright and not on Next.
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Yes im on the Next plan, if you're buying it outright you should be able to find a good deal online. You may want to try back after you buy your phone.
Ghetto Geeksta said:
Yes im on the Next plan, if you're buying it outright you should be able to find a good deal online. You may want to try back after you buy your phone.
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Do you all know if you on Next plan and you payed off your phone and you want to get new device you have to trade phone you just payed off. Loose , loose on your end. Better is to buy phone some where else for lower price because on Next plan you will end up paying full price on phone and do not get phone. Info: http://www.att.com/shop/wireless/next.html#fbid=CUe4oUP4J4k
norbarb said:
Do you all know if you on Next plan and you payed off your phone and you want to get new device you have to trade phone you just payed off. Loose , loose on your end. Better is to buy phone some where else for lower price because on Next plan you will end up paying full price on phone and do not get phone. Info: http://www.att.com/shop/wireless/next.html#fbid=CUe4oUP4J4k
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You only trade in your phone if you want a new phone at 12 months. If you keep it 20 (making payments) the phone is yours to do whatever with. Also with my $25 a line discount it only ends up being $19 a month for my note 4 so I end up paying $380 over 20 months to own it free and clear vs $750 buying it outright.
Clienterror said:
You only trade in your phone if you want a new phone at 12 months. If you keep it 20 (making payments) the phone is yours to do whatever with. Also with my $25 a line discount it only ends up being $19 a month for my note 4 so I end up paying $380 over 20 months to own it free and clear vs $750 buying it outright.
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How did you ends up paying $19 a month ? if you choose 18 months Next plan payment you ends up paying $34.42 x 18 = $619 plus you need to trade your phone. $25 line discount is for access not for a phone. If you agree to 2-years contract you pay $15+$25(discount) =$40. I and my wife (accountant) calculate all options and best way is to get phone on some other side then on Next plan. You will ends up paying full price on phone whatever plan and phone you choose from At&t..
norbarb said:
How did you ends up paying $19 a month ? if you choose 18 months Next plan payment you ends up paying $34.42 x 18 = $619 plus you need to trade your phone. $25 line discount is for access not for a phone. If you agree to 2-years contract you pay $15+$25(discount) =$40. I and my wife (accountant) calculate all options and best way is to get phone on some other side then on Next plan. You will ends up paying full price on phone whatever plan and phone you choose from At&t..
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I completely agree with you. Next is AT&T's way of charging you the same but making you feel better OR to get you to change phones all the time and give them the old phone back which they can sell for more. The best way is to get the phone out of contract and pay $15 a month under the "bring your own device" discount. My goal is to get the phone out of contract for less than the crazy $825.99 that AT&T is asking for.
Sample Calculation For All Options:
Note 4 out of contract ($825.99) + 2-yr of service with bring your own device discount ($15 x 24 mo) = $1185.99
Note 4 with Next 12 ($41.30 x 20 mo) + 2-yr of service with Next discount ($15 x 24 mo) = $1185.99
Note 4 with 2-yr contract ($299.99) + 2-yr of service with no discount ($40 x 24 mo) = $1259.99
Sample Calculation for Next 12 to make yourself feel better but not really:
Note 4 with Next 12 and service discount ($16.30 x 20 mo) + 2-yr of service with Next discount ($40 x 24 mo) = $1185.99
Let's also consider that you turn in your phone at 12 months like AT&T wants you to; you end up paying $495.60 out of pocket and end up with nothing. AT&T, on the other hand, has to pay for the rest of the bill for the device, which is $330.39. If they could sell the Note 4 in a year for more than $330.39, which of course they could, then they are making even more money of you. You may wish to argue that under the "make yourself feel better" option, you're only paying $16.30 a month so after one year you pay much less than $495.60; great deal, right? No, you just paid the rest under the service plan. AT&T will gladly take your money.
Not sure where your calculations came from but why are you adding the discount to the bill instead of subtracting. I pay 41.30 for next 12 on my note 4 but with my 25off discount i pay 16 a month for my phone. 16x12=192. After 12 months i would only need to pay 192 and then i can turn my phone in and get a new one with no penalties and if i keepy my phone i end up paying 320. The access discount is only appied when you are on the next plan or buy outright so it needs to be considered in your calculations because if you sign a contract your bill jumps +25. For 2 note 4s on next 12 plus 15gb family share with unlimited calling and text i only pay 180 a month. Just playing with the at&t cart i added 2 smartphones to the cart with 10gb share and on contract and the price is 180. I pay exactly what new customers pay but with the option to upgrade early.
Spawn026 said:
Not sure where your calculations came from but why are you adding the discount to the bill instead of subtracting. I pay 41.30 for next 12 on my note 4 but with my 25off discount i pay 16 a month for my phone. 16x12=192. After 12 months i would only need to pay 192 and then i can turn my phone in and get a new one with no penalties and if i keepy my phone i end up paying 320. The access discount is only appied when you are on the next plan or buy outright so it needs to be considered in your calculations because if you sign a contract your bill jumps +25. For 2 note 4s on next 12 plus 15gb family share with unlimited calling and text i only pay 180 a month. Just playing with the at&t cart i added 2 smartphones to the cart with 10gb share and on contract and the price is 180. I pay exactly what new customers pay but with the option to upgrade early.
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Next plan is created for people like you.
Clienterror said:
You only trade in your phone if you want a new phone at 12 months. If you keep it 20 (making payments) the phone is yours to do whatever with. Also with my $25 a line discount it only ends up being $19 a month for my note 4 so I end up paying $380 over 20 months to own it free and clear vs $750 buying it outright.
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Exactly. I plan on doing this.
Anyone else get a deal through retentions?
I did this, I was pissed the ATT version was more expensive than the Tmobile version. Called retentions and complained, they have me a $180 credit. I since sold the ATT version and got a Tmobile one anyway.
Spawn026 said:
Not sure where your calculations came from but why are you adding the discount to the bill instead of subtracting. I pay 41.30 for next 12 on my note 4 but with my 25off discount i pay 16 a month for my phone. 16x12=192. After 12 months i would only need to pay 192 and then i can turn my phone in and get a new one with no penalties and if i keepy my phone i end up paying 320. The access discount is only appied when you are on the next plan or buy outright so it needs to be considered in your calculations because if you sign a contract your bill jumps +25. For 2 note 4s on next 12 plus 15gb family share with unlimited calling and text i only pay 180 a month. Just playing with the at&t cart i added 2 smartphones to the cart with 10gb share and on contract and the price is 180. I pay exactly what new customers pay but with the option to upgrade early.
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Let me clear your mind. The $25 discount is for your line which they normally charge you $40. With the discount you pay $15 instead of $40. Your $41.30 payment stay the same no change what so ever.
Most of the other carriers are ahead of the game. What happened to T-Mobile?
Based on their past record, they probably won't announce a BOGO deal until after the trade-in offers expire. Perhaps they will offer BOGO for the next holiday, such as memorial day...
I was surprised that they went with a trade-in offer this time, as their new favorite deal seemed to be just BOGO's last year...
Really looking to switch to t mobile and get the s9, but waiting on the bogo deal. Asked a store and the guy said in 2 weeks. Of course I don't know how accurate that is, but would be perfect for me and my dad to hop on it, especially since he can get the senior plan for 70 bucks for 2 lines.. Lol
Sprint does NOT have a BOGO. They only offer a lease one get a free lease on a second. So a LOGO, only you never own the phone, you only get to make perpetual payments.
cjsansom said:
Sprint does NOT have a BOGO. They only offer a lease one get a free lease on a second. So a LOGO, only you never own the phone, you only get to make perpetual payments.
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But you get within 1% reliability of the other guys! :laugh:
It's live. But not the good one with the prepaid MasterCard. Seems like you have to keep the new line active for the full 2 years.
Nightwind Hawk said:
Based on their past record, they probably won't announce a BOGO deal until after the trade-in offers expire. Perhaps they will offer BOGO for the next holiday, such as memorial day...
I was surprised that they went with a trade-in offer this time, as their new favorite deal seemed to be just BOGO's last year...
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Actually , their "trade in" is a bit iffy. You get a S9 for a trade in, and in return they offer $12.89 refund per month for 24 months IF you finance the S9.
I handed them over a S7 I had from 2 years ago, and in return I pay $17.11 per month for the S9. It's not like I can pay $360 instead if $720 and own the phone. The quick way out is pay $720 and keep the line to keep getting the refund, or lose it. In my case, I don't mind as I can't get a better international deal than TMO elsewhere for the price, and I travel a lot..
BigE said:
Actually , their "trade in" is a bit iffy. You get a S9 for a trade in, and in return they offer $12.89 refund per month for 24 months IF you finance the S9.
I handed them over a S7 I had from 2 years ago, and in return I pay $17.11 per month for the S9. It's not like I can pay $360 instead if $720 and own the phone. The quick way out is pay $720 and keep the line to keep getting the refund, or lose it. In my case, I don't mind as I can't get a better international deal than TMO elsewhere for the price, and I travel a lot..
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Man, that sucks... I purchased mine from Samsung directly... Tmo version was about $420 with the trade-in, and luckily they only make you pay tax on that amount (not the 700+ price).
I also wanted to put it all on my credit card as one payment because anything I purchase with it automatically gets 1 extra year of warranty... (chase saphire reserve)
Any idea about how long these sales last on the bogo? Been waiting for this, but now my father left on a trip and can't do it till around April 24th and he gets the senior discount so I just get on his plan. But who knows if the sale will be then. My biggest dilemma is losing my phone number from straight talk as I'm on straight talk now and want to save the number, but if he goes to a store elsewhere and ports my number over, I'll be phoneless for a few weeks til I get my Sim card back from them
You can get a new line without porting your number over. Then when you get to your sim card or whatever then you can go to the store and finish the port