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Wife's phone usb port is broke. It got mangled by a tough cord pull. It can't be straightened out. plastic is broken and contacts are mangled. After I did some research, I can see this issue happens on quite a few phones with micro usb such as the evo, but i have not seen too many people mention it about the g2.
Anyways, no warranty since I got the hardware from craigsist. Even if there was a warranty htc has not been covering this sort of damage on the evo.
From what i can tell there are a couple of possible fixes and a workaound.
fix one - new motherboard. too expensive
fix two - have a new replacement port soldered onto the existing board. i am not sure if this is worth it. i don't have much soldering experience, so i would probably have to send it somewhere. Does anyone have any idea of what that sort of thing would cost? is it pretty risky in terms of further damage to the board?
workaround - Get an external charger and possibly a second battery to reduce downtime while charging. This is probably what we will do for a while. Does anyone have a solid suggestion for an external charger for the g2? Is the battery the same format as other HTC phones such as the evo?
thanks!
Ah that sucks. From what i think if you know how to open the g2 then you wouldnt have a problem with fix 2 only thing i say is dont F..k up the motherboard lol... yoll have a fully broken phone. Dont know about fix 1.
Sent from my HTC Vision using XDA App
soreyes said:
Wife's phone usb port is broke. It got mangled by a tough cord pull. It can't be straightened out. plastic is broken and contacts are mangled. After I did some research, I can see this issue happens on quite a few phones with micro usb such as the evo, but i have not seen too many people mention it about the g2.
Anyways, no warranty since I got the hardware from craigsist. Even if there was a warranty htc has not been covering this sort of damage on the evo.
From what i can tell there are a couple of possible fixes and a workaound.
fix one - new motherboard. too expensive
fix two - have a new replacement port soldered onto the existing board. i am not sure if this is worth it. i don't have much soldering experience, so i would probably have to send it somewhere. Does anyone have any idea of what that sort of thing would cost? is it pretty risky in terms of further damage to the board?
workaround - Get an external charger and possibly a second battery to reduce downtime while charging. This is probably what we will do for a while. Does anyone have a solid suggestion for an external charger for the g2? Is the battery the same format as other HTC phones such as the evo?
thanks!
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Click to collapse
If you don't need a working micro USB port for connecting to your computer, just pick up one of those power mats that charge your devices by just placing them on the mat.
Sent from my T-Mobile G2 using XDA App
OriginalGabriel said:
If you don't need a working micro USB port for connecting to your computer, just pick up one of those power mats that charge your devices by just placing them on the mat.
Sent from my T-Mobile G2 using XDA App
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Click to collapse
I looked into the powermat product last night. As far as I could tell, it seemed like they didn't have one for the G2. In that case, they provide a workaround, but it sounds like it also requites a working port of some sort.
"If your specific device is not listed in Step 1, we currently do not have a receiver for your model. By choosing "other" your solution will include a wireless Powercube universal receiver with 7 tips to allow your device to charge on a Powermat mat."
"The Powercube Universal Receiver Allows you to Charge Hundreds of Devices Wirelessly
The perfect accessory to your mat. Seven Interchangeable tips (micro USB, mini USB, Samsung, LG, Apple, Nintendo DSi, Sony PSP) allow you to wirelessly charge hundreds of mobile devices using just one receiver. Works with all Powermat mats."
After reading that, it stops sounding wireless at all. The universal powercube is wireless to the powermat, but it needs to attach to the handset with a cord. Pretty silly for $100. maybe there are other companies besides powermat?
I found a great thread about sanding chintech batteries. I ordered the two pack plus charger and will peel and sand them. So for now, I will use the external charging workaround.
http://forum.xda-developers.com/showthread.php?t=945090
In the meantime, if anyone else has a broken usb microport issue, post up your experience here. The issue seems rampant in the evo's, but maybe not so much on the G2. It is a heck of a small plastic tab in there holding the contacts.
Or get one of those 2 batteries + 1 charger deals on ebay and charge one while you're out and when you run out of battery just swap it. That's what I do and I think it's a hell of a lot more convenient.
Just chiming in
I have the same problem, except my micro usb connector still functions very testily. I have to plug and unplug it several times, and the slightest of jostles will disconnect it. Charging is more reliable than tethering, and I definitely use tethering, as I don't have a wired broadband connection at home. I'd love to get this repaired, if it's not too costly or difficult, so I'm going to watch this thread. Thanks for the suggestions on getting an external charger and extra batteries. If my connector continues to deteriorate, it makes me feel very relieved to know I'll have a backup. Thank heavens this phone has an sdcard slot!
Tethering and file transfer can be accomplished over wifi with some apps. Look for wireless tether and the samba or ftp apps
This is planned obsolescence at its worst. The switch from mini-USB to micro-USB doesn't save any space and makes the plug VERY VERY delicate.
Personally, I would take it apart, unsolder the micro-USB socket from the board, solder in a new MINI-USB socket, and reassemble. It is relatively low risk, as long as you are careful while soldering (use proper desoldering wick to disassemble). Be sure that you don't use too strong a soldering iron -- about 15 watt, and be sure to use one that is GROUNDED (three prong plug).
Thats some good advice. I was not aware you could swap out the interface in that way.
It's actually not quite that simple to change interface. You would first need to find a mini-USB connector having the same alignment pegs (to help with strain relief) and pad spacing as the current micro-USB connector. You will also need to hack the chassis of the phone some as well (and even then, a mini-USB connector will still probably stick out slightly).
Despite what was stated earlier, although both mini-USB and micro-USB have about the same width, mini-USB connectors are significantly thicker (or taller) and slightly longer (as far as depth). Micro-USB actually does give a pretty nice space savings for a hardware designer and can be more robust in design depending on the actual connector used.
Probably easier to just try and find the same connector HTC used if you are going to go through the trouble of replacing it.
I like to know all the great advise I was also worried about this when I just had the EVO. But to transfer files you could use a sdcard slot adapter for your pc or one of those usb sdcard readers I had used that when rooting my g1 along time ago LOL. Thanks for the backup ideas
Sent from my Desire HD using Tapatalk
soreyes said:
Tethering and file transfer can be accomplished over wifi with some apps. Look for wireless tether and the samba or ftp apps
Click to expand...
Click to collapse
Thanks, soreyes I already use the wifi tethering now and then, but it really drains the battery and makes the phone very hot. In fact, I accidentally left my wifi tethering on overnight the other night and woke up to a dead battery and a radio that wouldn't work for half the day. I was actually worried I had fried my phone and turned it into an expensive PDA. After turning it off for about 8 hours, it worked fine again, thank goodness.
I definitely hadn't thought of FTP or samba for file transfer, but thanks for the suggestion. I hate taking out the battery to get to the sdcard, just to transfer a file or two.
Having this problem with a G2 as well
I started having charging issues a few months ago, before my warranty ended, but now, I'm screwed and the phone will not charge at all. I know it is not the battery.
I have a G2 from T-Mobile. I took it apart and it looks like the job to get the port off and replace it would not be simple.
Has someone actually completed that task?
Does anyone have the part number on the port? I see several very similar ones on ebay. (search for microUSB and android)
Or, has someone sent theirs off to be fixed out of warranty? I've seen a place called Mission Repair mentioned here and there on the web...
Thanks!
-g
I had always thought (if mine usb port broke) about trying these guys ( www.cellulardr.com ), i mean if your phone is not really working you could check them out to see if the price is right.
I know I sent my itouch off for screen repair and it was worth it.
gelainest said:
I started having charging issues a few months ago, before my warranty ended, but now, I'm screwed and the phone will not charge at all. I know it is not the battery.
I have a G2 from T-Mobile. I took it apart and it looks like the job to get the port off and replace it would not be simple.
Has someone actually completed that task?
Does anyone have the part number on the port? I see several very similar ones on ebay. (search for microUSB and android)
Or, has someone sent theirs off to be fixed out of warranty? I've seen a place called Mission Repair mentioned here and there on the web...
Thanks!
-g
Click to expand...
Click to collapse
You might consider buying one of those G2's on eBay with the broken screen, and swapping out the motherboard, then along with that you'd get all kinds of other spare parts, including battery etc.
I've never taken apart the phone, so can't attest to the difficulty, but I've seen a few guides around.
Update on repair options
So I called a local shop and they said that it was too complex of a procedure for them and referred me to Mission Repair in KS.
Called Mission and they said they get several calls a day from folks with G2's/Evos/and Desires with this exact problem. The guy said that in 80% of the cases it is not fixable without replacing the logic board because the issue is often that the logic board connectors break. This is a known issue with these similar HTC phones.
On the other side of things, I called HTC and it turns out these phones have a warranty from 15 months of manufacture, which T-Mobile did NOT inform us about. They said they will take the phone and fix it for free if i hadn't voided the warranty.
Now if only I hadn't open the phone up after the T-mobile rep told me there was no hope. *arg*
Hi guys, im having some issues with my charging port; i have to force the charger plug upside for charging my phone, does anyone have change that port or any HOW TO.
Thanks
Luis Olivo.
Going to have to either change chargers, or solder another micro USB port onto your phone.
or easily get an external battery charger with spare battery
I've been using those eBay knockoff for years already and they have never fail me
get some spare batteries, and you can swap them as they run out
and use the external charger to charge the battery
it charges way faster than having it in your phone
pwner5889 said:
Going to have to either change chargers, or solder another micro USB port onto your phone.
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Click to collapse
I can not find a guide to solder another usb port anywhere....
I figured it'd be straight forward- solder the 4 points on the bottom, pop it out and replace.
Am I doing all wrong, or is it possible I need a better soldering iron? I can't seem to make any progress....
If you are not 100% sure of your ability to solder electronics then don't mess with it. Get a pro to do it.
Sent from my SAMSUNG-SGH-T989 using xda premium
I am having the same problem. I use the standard galaxy s3 USB cable. Its the only cable that works for me
You could always get the 2 pack of extended battery's with an external battery "travel charger" from amazon. Its like 20 bucks and it works for other batterys
Sent from my SGH-T989 on Jelly Bean goodness!
I have been a tech manager for almost 5 years now and trust me if you don't have experience on soldering or the hardware I recomend that you stay away from it. I've been fixing phones for almost 5 years now and I try to avoid fixing the charging port due to soldering on the motherboard. Your best bet is to do what AllGamer said
dia_naji said:
I have been a tech manager for almost 5 years now and trust me if you don't have experience on soldering or the hardware I recomend that you stay away from it. I've been fixing phones for almost 5 years now and I try to avoid fixing the charging port due to soldering on the motherboard. Your best bet is to do what AllGamer said
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Click to collapse
had mine replaced under warranty at 5 months. Less than 48 hour turn around and had new phone already updated with new software. sent old phone back in packaging. Done. This was done under factory warranty. Did not have extended coverage. They charged me $20.
My daughter phone had an issue and same return process under warranty , but they refunded my $20 on my bill
Thinking about repairing your galaxy SIII charging port? Forget it. Unless you are some kind of wizard with a soldering pen, you aren't going to be able to do this. Took my GS3 apart yesterday, and quickly found out that it's more probable that I'd burn a hole in the motherboard. lol. So i just wanted to post this to ward off people from wasting their time and money.
WindroidApps said:
Thinking about repairing your galaxy SIII charging port? Forget it. Unless you are some kind of wizard with a soldering pen, you aren't going to be able to do this. Took my GS3 apart yesterday, and quickly found out that it's more probable that I'd burn a hole in the motherboard. lol. So i just wanted to post this to ward off people from wasting their time and money.
Click to expand...
Click to collapse
Time to invest in an external battery charger? I hardly ever use the charging port... I just swap my two batteries out. For me USB is for hooking up to the computer and that is even a last resort. Most times I just use dropbox unless it is gigs of info I am transferring.
Krazy_Calvin said:
Time to invest in an external battery charger? I hardly ever use the charging port... I just swap my two batteries out. For me USB is for hooking up to the computer and that is even a last resort. Most times I just use dropbox unless it is gigs of info I am transferring.
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Click to collapse
It would be possible to get by that way for a while. My wife had to do this for about two months when she broke the USB port on her Evo before she could upgrade to the GS3.
It might actually be easier to build up one of the wireless charging mods for the S3 rather than try to repair the USB connector.
The OG HTC EVO used to have a lot of charging port issues. I used to be able to fix them when I worked for sprint with a rubber baking mat and a heatgun.
Go to any home/kitchen store and buy a small baking mat, its a thin heat resistant rubbery material that you can put in the oven and such.
Open the phone up to expose the charging port.
Cut a small opening in the baking mat the size of the charging port and lay it over the phone leaving the hole over the charging port (the mat protects the rest of the board)
Take your heat gun and warm up the charging port, moving the heatgun around to keep the heat spread without overheating.
I used to do this for about 30 seconds or so, heatguns get real hot so it doesnt take long.
Put the phone back together and profit
The heatgun gets hot enough to melt the solder and reconnect the charging port. This doesn't work 100% of the time, depends really what the issue is, but it saved us from replacing a lot of phones!
I have one but I'm just gonna take it to sprint and pay 35 bucks, then build up a wireless charging mod.
Sent from my SPH-L710 using xda app-developers app
And yeah, it's the port not the solder. But thanks for the suggestion!
Sent from my SPH-L710 using xda app-developers app
The USB Mini-B jack (the USB port) on my LG P930 Nitro HD needs replacement. (This is partly because the battery life on the device is so short I have had to connect the thing constantly, using a variety of cables). The metal guides in the socket first appeared to separate from the male plug and are now a mangled mess, mostly at the back of the connector.
Does anyone have experience with do-it-yourself (DIY) replacement of this port?
The phone is rooted and running a custom ROM, so I can't take it for warranty.
I find many tutorials on screen replacement, but all I can find online are the replacement parts (such as this). Not a word, anywhere it seems, on replacing that port.
It's not easy to tell from either phone teardown video or the part itself, but it appears the socket is soldered to the board. . If that's true, I won't attempt it.
Also, does anyone have experience with the national myPhoneMD franchises regarding hardware repair ?
I can't speak to the level of complexity for doing this replacement, but I can tell you that indeed it requires soldering and not your run-of-the-mill soldering that you can do with any hobby soldering iron either. The 4 posts from that part you linked are just to hold the component in place...(If I'm not mistaken) there's still the actual USB connectors and they're likely surface-mount (magnifying glass and pinpoint soldering skills required here).
You might be better off with buying extra spare batteries and using apps like WiFi Explorer for accessing files on the SD Card remotely.
micro soldering definitely required
Namuna said:
I can't speak to the level of complexity for doing this replacement, but I can tell you that indeed it requires soldering and not your run-of-the-mill soldering that you can do with any hobby soldering iron either. The 4 posts from that part you linked are just to hold the component in place...(If I'm not mistaken) there's still the actual USB connectors and they're likely surface-mount
Click to expand...
Click to collapse
Interesting idea using batteries & WiFi ADB, but this device gets heavy field use and serves as my GPS on long trips. Plus, removing and replacing the Ballistic case is time-consuming. It's really too bad because after the better part of a year, I finally found a stable ROM where the battery would not drain in 2 hours or where the phone spent 1/4 of the time rebooting.
I found a close up photo confirming your observation. The signal lead connections are definitely smaller than my hobby-level solder skill can manage. The part is available from multiple suppliers, so someone somewhere has the skill set to replace it. I just hope it's not a three-week ordeal.
I feel your pain. My young son has been playing with my Nitro and he's nowhere near as anal as I am about not straining the USB cable when connected. Lately I've been noticing that I'm not getting good connections with all the USB cables I usually use (won't charge from the car adapter anymore. )
I'm glad you're even able to use the GPS for extended periods. I'm using a Hyperion fatty and CM10.1 ROM and when the car adapter *was* working, it couldn't keep my Nitro charged while using the GPS...If I couldn't get there within a couple/few of hours, I was screwed....And it's a high-capacity car adapter too.
...These guys need to get this magnetic USB connector to market, ASAP!!!
http://outsmartingtechnologies.com/project/magnetic-usb-connection/
Namuna said:
I'm using a Hyperion fatty and CM10.1 ROM and when the car adapter *was* working, it couldn't keep my Nitro charged while using the GPS...If I couldn't get there within a couple/few of hours, I was screwed....And it's a high-capacity car adapter too.
...These guys need to get this magnetic USB connector to market, ASAP!!!
http://outsmartingtechnologies.com/project/magnetic-usb-connection/
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Click to collapse
GPS: I have the same problem with battery longevity on trips. I could not run the phone continuously--even with the screen off--without going to 0%. On long trips there has to be a "refractory period" for the phone either off or in minimal consumption mode, if I want some battery left at the end of the journey or when I really need the GPS. I've tried a variety of DC chargers, but even the Stanley PC1A09 inverter powering the stock LG A/C adapter ultimately loses the battery fight. I am guessing that the inverter's output does not provide the A/C waveform as a wall outlet.
That magnetic connector looks great, but there would have to be a micro-format version.
None of the local repair shops in New Orleans, Louisiana will take on solder work at this scale. I ordered the $6 part but probably won't even try to install it, as I might destroy the board. Now I'm deciding between a local used locked phone, or a "new" unlocked phone on eBay. One particular seller with the best price has 99% positive reviews, but nearly all the negatives are from people who got used when they paid for new.
Have you tried bringing it to an actual AT&T store? I think we can give up the hope that they'll fix it under warranty, but at least they should be able to fix it at a cost...And if it ends up being cheaper than buying another Nitro used, then you've got a better deal.
My quit working I can charge it by putting something under the cord u might want give that a try it work for me
Sent from my LG-P930 using xda premium
stickman1981 said:
My quit working I can charge it by putting something under the cord u might want give that a try it work for me
Sent from my LG-P930 using xda premium
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Click to collapse
That's been my mode for a couple of months. I had ordered a Monoprice cable that didn't fit tightly, but just on my phone (all the other Androids in the house worked fine with it). In retrospect, that was an early sign of trouble.
I think the housing was stretched or distorted by an accidental cable yank months ago, and the socket just deteriorated from there. The short battery life made for more frequent connect-disconnect cycles on the hardware than I would have liked.
I ended up ordering a new replacement with a warranty that I'll probably trade with my son, and then he'll have a plan-protected phone to take to college. He's going to be in Canada and will need an unlocked phone (or else win the lottery). I'll take his locked AT&T phone for myself.
And I will take the bad-socket phone to the AT&T Device store in my area and see what it will cost to replace that port. If it's under $80-100, I'll probably go for it.
My battery been charging really slow lately. My phone has never been dropped or has no water damage. Can someone give me an idea and if so will a factory reset help out?
iTz Amazed On Note2
I had A similar issue and it ended up being the USB cable that came with the phone. I switched to another one and it charges so much faster.
Sent from my SPH-L900 using xda app-developers app
You can buy another battery... maybe the battery is the culprit happened to me... But i ended up buying an extended slim battery thats the same size as the stock one... It added to my battery life about an extra 4hrs... You can get it here http://www.ebay.com/itm/New-3960mAh..._Cell_Phone_PDA_Batteries&hash=item337ee79e91 well worth the money
Me too
I just started having the same problem. I use to be able to use my phone while it charges and it would charge fairly quick as long as I wasn't heavly using it. Now even when I'm not doing anything on it, its charging ridiculously slow.
I thought it had something to do with my recent flashing of 4.3 but I flashed a MC2 restore and it didn't seem to matter.
Get the Galaxy Charging Current app. It will let you know the charging current. It should be *Now: 1698*. Mine would read 466 and I would reinsert cable(until I got a new charger/cable) until it read 1698. It appears there is a problem with OEM cable.
https://play.google.com/store/apps/details?id=com.abmantis.galaxychargingcurrent.free
Wiley_11 said:
Get the Galaxy Charging Current app. It will let you know the charging current. It should be *Now: 1698*. Mine would read 466 and I would reinsert cable(until I got a new charger/cable) until it read 1698. It appears there is a problem with OEM cable.
https://play.google.com/store/apps/details?id=com.abmantis.galaxychargingcurrent.free
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Click to collapse
The app's developer states that this app doesn't work on any Sprint devices. But it works on yours?
DJMaj07 said:
The app's developer states that this app doesn't work on any Sprint devices. But it works on yours?
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Click to collapse
Been working great for ~3 months on my Sprint Note II. It said that when I downloaded the app too. Try the free version, I like it and bought the app for the dark background feature.
I would try another USB cable first. I was having the same issue. I tried a different cable I have around, and was charging like I was expecting. So, I order two premium USB cables from monoprice.
From the reading on XDA around here, it looks like the USB cable that came with phone get shorts in them fair easy; ie they're not very durable. For me, no biggie since I like to keep cables in various places--car, house, backpack, go to bag, etc.
It changing the cable didn't work, try a different charger. If that doesn't work, try the battery. If none of those work, then it's probably your USB port.
Although, the USB cable is most likely the issue.
If you've had the phone for awhile, try cleaning out the microUSB port on it. I used a toothpick and picked out a surprising amount of lint that had accumulated in there. It may help establish a better connection between the cable and the port.
Definitely seems to be an issue with the usb cable, I had the same issue, switched cable, and all is fine.
Sent from my SPH-L900 using Tapatalk 4
Thank you all for the info I will check up.on the extended slim battery. I feel that it might be my cable cause on the car charger it charges quick with no problem.
Sent from my SPH-L900 using Tapatalk 4
Mines is at 1100 when I down loaded that app.
Sent from my SPH-L900 using Tapatalk 4