My phone doesn't reconize the SIM card - Xperia Z1 Compact Q&A, Help & Troubleshooting

Hi,
I have a locked phone and the unlocked code.
I put a new sim card in it for force to bring up the unlock screen, it says "new SIM detected, rebooting".
It reboots and asks me about my language settings and says "Please insert SIM card and restart your phone"
I installed several official Firmwares and rooted the phone for see if it makes a difference, but no, always the same behavior
Is the phone faulty? How can I find out?
Cheers
JDavi

jdevora said:
Hi,
I have a locked phone and the unlocked code.
I put a new sim card in it for force to bring up the unlock screen, it says "new SIM detected, rebooting".
It reboots and asks me about my language settings and says "Please insert SIM card and restart your phone"
I installed several official Firmwares and rooted the phone for see if it makes a difference, but no, always the same behavior
Is the phone faulty? How can I find out?
Cheers
JDavi
Click to expand...
Click to collapse
JDavi,
I have the SAME exact problem. I've tried multiple sim cards and the same message pops up. I think my z1 compact is defective. Sony has been nonhelpful. Did you send yours in for repair?

lamenramen said:
JDavi,
I have the SAME exact problem. I've tried multiple sim cards and the same message pops up. I think my z1 compact is defective. Sony has been nonhelpful. Did you send yours in for repair?
Click to expand...
Click to collapse
Hey guys.. same problem here. My Z1 dont recognize de microSIM. Inserted differents SIM but no lucky, no one of them are recognized.
My phone is unlocked, never had rooted or any firmware modification. Any solution so far?

Related

[Q] Sim Unlocked then Re-locked HELP!

gosh where do i start from.. ok my little brother brought this phone from
a friend and he used hes vodafone sim card which didnt work!
i then inserted my optus sim card which didnt work.. then i followed these steps..
http://forum.xda-developers.com/showthread.php?t=1034087
after my sim card was unlocked i was able to make calls.. 24 hours later it was locked again :S when i try to make a phone call a lady on the phone speaks and says.. "this handset is blocked my the optus network call this 1300 number etc etc"
ok so i been browsing the net for sim unlock tutorials and so on.. and these tut's show me that when a sim card is inserted the phone asks for a Sim network unlock code? the thing is i dont get that option.. my phone boots fine i can download browuse go on facebook flash my rom(which i already did)
but everytime i call out that lady speaks!
i have a SE xperia arc LT15I can anyone help me please?
You posted a link to the unlocking process of the bootloader which has nothing to do with a simlock...as i had some problems with a simlock message appering after installing FreeXperia on mit Xperia Pro i searched the Forums this is something lowlevel and you can't do anything about it aside from get an unlock code when you really have simlock...but since you can actually make a phone call and get a message from your provider i think you should contact them
Bootloader unlocking and SIM unlocking are two separate things.
If you phone was SIM/network unlocked, it is ONCE and PERMANENT. It will not relock.
Contact your carrier.
ok im not going to start other thread now im getting this error
"Your SIM card does not allow a connection to this network"
i tried other sim cards too. but i read here http://forum.xda-developers.com/showthread.php?t=1252019 at post #2
2. Write a Working TA backup from another phone (same model)
3. Restore Security Units.
Thats all, now your phone should boot well but is 90% possible that you dont get Signal so for fix that we need to unlocking.
If this last thing is needed you can refer to this thread:
http://forum.xda-developers.com/show....php?t=1232033
Click to expand...
Click to collapse
but the link he posted says "Invalid thread specified. If you followed a valid link, please notify the administrator" this is what happened my sony arc was bricked then i unbricked it then started to see the "Your SIM card does not allow a connection to this network" error thanks.
here is also a screenshot of my service info..
i43.tinypic.com/afai4o.png

Guys help. Noob here.

Hey guys, i just received my Sony Ericson Xperia Arc S from japan (docomo). I just boot it, everything is fine until I insert the sim card, Im from Philippines and I'm new to android phones so i can't tell if this phone is unlock to all sim. I tried to scan the network and it detects all of the carrier in my country but i always prompted to this after i choose my carrier "your sim card does not allow connection to this network".
Your response will be much appreciated.
try with some other carrier sim cards on your phone...
williamcharles said:
try with some other carrier sim cards on your phone...
Click to expand...
Click to collapse
Ok i will try, but if that fail? I recently find out over searching the net that my phone is not rooted.
diomancer said:
Ok i will try, but if that fail? I recently find out over searching the net that my phone is not rooted.
Click to expand...
Click to collapse
Your phone does not have to be rooted to be unlocked. A carrier unlock is totally different. it allows you to use any sim card in your device. Rooting gives you access to the hidden file system that actually runs the phone.
I think you should contact your cell provider to replace the sim.
first try it with a different carrier's sim. if its working then ask your provider for a sim replacement. if its not working then your phone is probably carrier locked. (of course if reception is fine at your location)

Sony Xperia ION (LT28at)- SIM Card Issue

Hi:
I have Sony Xperia Ion (LT28at) phone with current version of ICS and successfully rooted. My phone is locked
to AT&T.
My issue is SIM card is not detecting.I have unlock code and as per unlock instruction I have inserted other SIM card
and rebooted my phone but no SIM unlock code screen. I think when I insert other working SIM card it should suppose to ask
me for sim unlock code but still I do not see anything, it says "Emergency only". I have verified same SIM card with other
phone and it is working fine.
I will appreciate any help. How do I resolved this issue?
Thanks.

[Q] How to unlock Sim slot on OT pop c7 7041X

Hi,
i have this phone from TCT Mobile Limited (this is what i read in the back of the phone) and it requires a code to use a new SIM, but the previous owner inserted a wrong code 10 times and when i boot the phone it says "sim slot 1 is blocked, contact the assistence". How could i unlock it?
block
neo87cs said:
Hi,
i have this phone from TCT Mobile Limited (this is what i read in the back of the phone) and it requires a code to use a new SIM, but the previous owner inserted a wrong code 10 times and when i boot the phone it says "sim slot 1 is blocked, contact the assistence". How could i unlock it?
Click to expand...
Click to collapse
Does it ask for a puckcode?
It said "new sim" and it asked for pin code... After it, the phone wanted a code to accept the new sim (not the puk, but they inserted a wrong code 10 times so the phone blocked the sim slot). If i'm not wrong, it was something like simcode ME
neo87cs said:
It said "new sim" and it asked for pin code... After it, the phone wanted a code to accept the new sim (not the puk, but they inserted a wrong code 10 times so the phone blocked the sim slot). If i'm not wrong, it was something like simcode ME
Click to expand...
Click to collapse
Hi
is the phone still on a subscription like AT&T
because if it is and you have a sim card from like T-Mobile than that won't work.
yolowaterpolo said:
Hi
is the phone still on a subscription like AT&T
because if it is and you have a sim card from like T-Mobile than that won't work.
Click to expand...
Click to collapse
no, it was imported from switzerland (used phone) and it worked well with "poste mobile" sim... now they changed with a new one "vodafone" sim and it asked for the "new sim code"... Could it working if i reset the phone?
You could try but I don't think it would work I think you must unlock your phone I could be wrong about the unlock part
yolowaterpolo said:
You could try but I don't think it would work I think you must unlock your phone I could be wrong about the unlock part
Click to expand...
Click to collapse
i think it too, but how to unlock it if it is not asking for code anymore?
Root. Mobile Uncle Tools.
Sim 1 slot is locked parmently my phone
Acer z520.
How i can do to open lock?
my O+ phone sim card slot is permanently locked...what should i do?

No SIM card

Hello I have an unlocked SGH-T989D phone but the problem is it will only detect sim cards from Koodo even though it is unlocked, I've tried flashing many different roms and different radios but nothing is working. Currently on stock 4.0.4 /T 989UVLE1, yes the phone is unlocked I checked multiple times. Anyone know how to fix this?
ZYXWABCD said:
Hello I have an unlocked SGH-T989D phone but the problem is it will only detect sim cards from Koodo even though it is unlocked, I've tried flashing many different roms and different radios but nothing is working. Currently on stock 4.0.4 /T 989UVLE1, yes the phone is unlocked I checked multiple times. Anyone know how to fix this?
Click to expand...
Click to collapse
How do you check if a phone is unlocked if any SIM you try from another company is not read by the phone?
I think you need to try the unlocking procedure again, I don't think it was properly unlocked
ShaDisNX255 said:
How do you check if a phone is unlocked if any SIM you try from another company is not read by the phone?
I think you need to try the unlocking procedure again, I don't think it was properly unlocked
Click to expand...
Click to collapse
Hi when I go to the dialer and type *#7465625# it says [NETWORK LOCK] OFF
ZYXWABCD said:
Hi when I go to the dialer and type *#7465625# it says [NETWORK LOCK] OFF
Click to expand...
Click to collapse
What method did you use to unlock it?
I did it with this (http://forum.xda-developers.com/showthread.php?t=2024514) and not a single time was I asked to check with the code that you have showed me
This IS for the T989 though, not sure if you can use it for the T989D or if it's different in a way.
Sorry that I can't help, I hope you get the answers you are looking for
ShaDisNX255 said:
What method did you use to unlock it?
I did it with this (http://forum.xda-developers.com/showthread.php?t=2024514) and not a single time was I asked to check with the code that you have showed me
This IS for the T989 though, not sure if you can use it for the T989D or if it's different in a way.
Sorry that I can't help, I hope you get the answers you are looking for
Click to expand...
Click to collapse
My brother used that method a long time ago and he was able to use different carriers, but now nothing works but Koodo, and I never get asked for an unlock code, just says 'No SIM card'
ZYXWABCD said:
My brother used that method a long time ago and he was able to use different carriers, but now nothing works but Koodo, and I never get asked for an unlock code, just says 'No SIM card'
Click to expand...
Click to collapse
Yeah, this phone will not ask you for an unlock code, if you follow the procedure correctly it will read any other SIM card on it's own
Try unlocking again with what you have, the stock 4.0.4 and UVLE1 combination, it should be the right one. Do the procedure again until it reads the SIM card you want.
Another possible problem could be that your SIM is damaged or not well placed. It happens to me when I try to fit a Micro SIM on it, if it is not well placed it will not detect it. Try using other SIMs or try it on other phones to see if your SIM is the problem
ShaDisNX255 said:
Yeah, this phone will not ask you for an unlock code, if you follow the procedure correctly it will read any other SIM card on it's own
Try unlocking again with what you have, the stock 4.0.4 and UVLE1 combination, it should be the right one. Do the procedure again until it reads the SIM card you want.
Another possible problem could be that your SIM is damaged or not well placed. It happens to me when I try to fit a Micro SIM on it, if it is not well placed it will not detect it. Try using other SIMs or try it on other phones to see if your SIM is the problem
Click to expand...
Click to collapse
I tried unlocking it again, doesn't work, tried different sims, and still doesn't work, but those other sims work on different devices. Only the Koodo one works on mine, which was what it was locked to before unlocking.
ZYXWABCD said:
I tried unlocking it again, doesn't work, tried different sims, and still doesn't work, but those other sims work on different devices. Only the Koodo one works on mine, which was what it was locked to before unlocking.
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Click to collapse
Well in that case I'm all out of ideas.
One final question, when you insert a SIM on your T989D that is NOT Koodo, do you get an "Invalid SIM", "No SIM" or just an empty signal bar?
ShaDisNX255 said:
Well in that case I'm all out of ideas.
One final question, when you insert a SIM on your T989D that is NOT Koodo, do you get an "Invalid SIM", "No SIM" or just an empty signal bar?
Click to expand...
Click to collapse
It says "No SIM card.|Emergency calls only"
ZYXWABCD said:
It says "No SIM card.|Emergency calls only"
Click to expand...
Click to collapse
My conclusion is that it's having a hard time reading the SIM card. When you put another companies SIM card in to a LOCKED phone, it will show as invalid SIM (sometimes it even shows signal but is unusable). Since it says "No SIM card", I believe it's more of a hardware problem than a software one.
All I can think of is try moving the SIM card around, turn on. If nothing changes turn it off and move a little again, the turn on and repeat until it reads it.
Apart from that, I have no clue what could be wrong with the phone.
Turn on your phone without any SIM. If you get the same message (No SIM card.|Emergency calls only|) then it is most definitely your phone not reading your SIM correctly. If you get Koodo signal WITHOUT any SIM inserted (which I doubt but it CAN happen) then that means you have a faulty SIM Card Reader on your phone.
ShaDisNX255 said:
My conclusion is that it's having a hard time reading the SIM card. When you put another companies SIM card in to a LOCKED phone, it will show as invalid SIM (sometimes it even shows signal but is unusable). Since it says "No SIM card", I believe it's more of a hardware problem than a software one.
All I can think of is try moving the SIM card around, turn on. If nothing changes turn it off and move a little again, the turn on and repeat until it reads it.
Apart from that, I have no clue what could be wrong with the phone.
Turn on your phone without any SIM. If you get the same message (No SIM card.|Emergency calls only|) then it is most definitely your phone not reading your SIM correctly. If you get Koodo signal WITHOUT any SIM inserted (which I doubt but it CAN happen) then that means you have a faulty SIM Card Reader on your phone.
Click to expand...
Click to collapse
It works on Koodo but only if the sim is inserted, also I tried moving the sim around and it still isn't reading. I think this is a software issue.
ZYXWABCD said:
It works on Koodo but only if the sim is inserted, also I tried moving the sim around and it still isn't reading. I think this is a software issue.
Click to expand...
Click to collapse
bump
Sorry man, I'm all out of ideas. I mean I've experienced the problem with the "No Service" thing, but I basically fix it by switching to 2G since I know there are some areas that I can't get 3G coverage. As for your problem, it's basically not reading your SIM entirely (by either software or hardware issues) and I wouldn't know how to get around that.
Best of luck to you

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