So I have traditionally been a rom junkie, trying new ones each week (both aosp and tw), however I recently became more entrenched in touchwiz due to the battery savings. I was using Ditto Note 3 when I noticed that my GPS appeared to never find a lock, despite multiple applications such as gps toolbox and also leaving it to load outside for long periods.
I found another thread on the GS3 which described accessing service mode using the code in dialer '#*197328640#' and going into UMTS/COMMON/NV REBUILD to reset nv data. This let me access the menu on tw roms, however everytime I got to the NV REBUILD screen, it always said 'not support in custom binary' with both rooted and unrooted stock.
I have since unrooted my phone in a last ditch attempt to avoid returning it for repair as I am still on 4.1.2 bootloader and have a warranty for another 7 months- I don't want them to update my software to add knox, which I know will occur if I do this. Even on unrooted stock 4.1.2 after verifying that my download bootup screen shows no custom binary, official software and status official, along with a 'normal' status in phone settings, it is still giving me that same error in service mode.
Does anyone have any ideas? I'm seriously lost on this, and I need gps for work. Any tips would be greatly appreciated.
Help!
I have the exact same problem right now. Did you manage to fix this?
Nope- I ultimately handed it in for repair and got myself a knox'd replacement. That being said, the warranty would be up now regardless so it didn't matter. It might have been a hardware fault as I've flashed about 20 different roms since then and had no issues locking gps. Good luck!
Related
Just flashed to a new rom yesterday and now my phone is completely incapable of getting a signal.
I've flashed plenty of roms and they've all worked fine until flashing to a 21889 rom yesterday (firestormLeo v5.5). Not a single bar of service since. Text messages don't get received and no data either.
I reflashed, hard reset after the flash, updated the radio, flashed back to an older rom that worked, and hard reset again.
Nothing works! I now have a completely unusable phone (phone-wise). It completely works otherwise (music, sync to pc, wifi etc) although it does seem to get warmer than usual. I'm assuming that's because it's trying to grab a signal or something.
Anyone have any ideas on whats going on?
I would try flashing the original rom/radio that came with your device including removing the spl and seeing if that fixes it.
If that doesn't fix it, then you are all prepared for warranty service.
If it does fix it, then you can reflash your favourite rom and it should still work. But sometimes flashing an official rom can fix things. I know back with my Kaiser it was advised to always flash an official rom between switching from an unofficial to another unofficial.
thanks for the suggestion!
just did all that and now i'm on stock rom and removed spl but it still has zero signal/service.
i bought this tmo tp2 from craigslist so i'm not sure if i'm covered by warranty. where do i go to get this fixed? or am i screwed
anyone else have any idea whats going on?
I had a similar problem with you(http://forum.xda-developers.com/showthread.php?t=616426), and have been waiting for some reply since last night, though got none, but the problem disappeared on it's own.
I continuesly flashed and flashed official ROM's and Radio's, totally gave up at the end, charged the battery to 100%, removed battery and let it like that for 5 hours, did an hard reset, and well, working as well as new.
It's a T-Mobile version as well, though my problem was losing signal continuosly and asking for PIN again and again every 5-10 mins. HTC support offered me to use another SIM card today, since I asked what could I try last night, though I didn't have the need for it =)
A lot of roms do not come with a radio so you may have to get one and flash it. If you put stock rom back on make sure it has a radio as well. Make sure the radio matches the rom and the ril.dll is the right one.
I have not had the problem but have read about others flashing new roms and no signal only to find out they had to write a radio as well.
i'm certain i have the radio flashed on it and it isnt the problem.
just took the battery out and hoping it'll somehow fix itself in a few hours.
I would also recommend to flash the shipped stock rom. Go to htc's support/download page and download the rom they have for the t-mobile touch pro 2.
If that doesn't work, take it in for warranty with t-mobile. I purchased a used at&t tilt off craigslist and had an issue with it. Took it into at&t's device support center and they replaced it no questions asked.
Hello all,
I just received my shiny new HOX yesterday and it was working very well at first, however last night I updated it to the latest firmware (with Sense 4.1) and now it will not connect to the mobile network at all (no bars, won't find any networks when I manually search). I have noticed that it seems to be stuck in airplane mode.
Under airplane mode in the settings page it says "off", then a few seconds later it will say "turning off...", then it will go back to saying "off" and then back to "turning off.." and so on. I think it must be a bug in the firmware because I have tested the sim card in another phone (worked fine), and it was working fine before the update.
The only way to see if it is a bug in the firmware (as far as I am aware) would be to install a different ROM. However, I cannot find any way to install a new ROM (custom or stock) without unlocking the bootloader and therefore voiding the warranty (which I don't want to do in case it turns out to be a hardware issue).
I should also add that I could return the phone, but I would like to leave that as a last resort because I live in the middle of nowhere and trying to post stuff if a pain in the ass (and expensive).
I have also tried both a hard and soft reset, with no luck.
This is my first HTC device so I don't really know what I'm doing (although I have plenty of experience rooting and flashing my S2)
Any suggestions would be greatly appreciated
same prob
i've the same problem since the last update. hope it will fixed soon.
ms141289 said:
i've the same problem since the last update. hope it will fixed soon.
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Click to collapse
I'm glad I'm not the person having this problem . Does anyone know if it is definitely a firmware issue? (I might feel more confident about flashing a custom ROM if that's definitely the problem)
Anybody?
Maybe something went wrong with the OTA flash?
First thing HTC will do is flash the RUU to ensure it's back to stock. It will delete all your data, but it's worth a go.
You can use adb backup.
I am having an issue with updating a Red AT&T Galaxy Siii OTA. I am not rooted (and have never been rooted on this phone), running stock ROM, currently on baseband I747UCLG1. Everytime I try to update OTA manually, I get an error that says, "Communication Failed. The server is currently unavailable. Your device will automatically check for updates within the next 48 hours."
I have also noticed a few others in the update thread having the same issue, but I haven't seen a solution posted. That thread is mostly about issues with updating on a rooted phone, so I thought I would start a new thread focused on this issue.
I have tried the following:
1. Tried on more than one wifi network to eliminate possibility that there is any issue with my network.
2. Cleared the AT&T Update application cache and tried again - multiple times.
3. Did a full factory reset, and tried again.
None of these has resulted in me being able to update OTA. Are there any others out there like me? Has anyone found a solution yet?
robertlewisca said:
I am having an issue with updating a Red AT&T Galaxy Siii OTA. I am not rooted (and have never been rooted on this phone), running stock ROM, currently on baseband I747UCLG1. Everytime I try to update OTA manually, I get an error that says, "Communication Failed. The server is currently unavailable. Your device will automatically check for updates within the next 48 hours."
I have also noticed a few others in the update thread having the same issue, but I haven't seen a solution posted. That thread is mostly about issues with updating on a rooted phone, so I thought I would start a new thread focused on this issue.
I have tried the following:
1. Tried on more than one wifi network to eliminate possibility that there is any issue with my network.
2. Cleared the AT&T Update application cache and tried again - multiple times.
3. Did a full factory reset, and tried again.
None of these has resulted in me being able to update OTA. Are there any others out there like me? Has anyone found a solution yet?
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Click to collapse
I was having the same exact problem. I even changed phones thru warranty. The new phone did the same thing. New SIM card didn't help. I had a guy at tech support to push the update to me.
I am having mine replaced under warranty as well. I hope it ultimately fixes the problem. What I don't want is to have to contact AT&T tech support every time there is an update and ask them to 'push' it to me - then have to explain the entire issue over again, and be forced to go through their trouble-shooting again which includes them insisting I do a factory reset.
Is there anyone else out there having this issue? I would like to get a sense for whether this is pretty isolated, or whether it's a bit more common.
IDK, co-worker with a Skyrocket has had the same issue, but he doesn't care about the update, so he hasn't bothered to get it resolved.
If I didn't have a red GS3, I could goof around and tell you that is what the problem is...
Actually, if it were me having the issue, I'd walk into AT&T and have their guys mess around with it. No telling why some have more issues than others.
robertlewisca said:
I am having mine replaced under warranty as well. I hope it ultimately fixes the problem. What I don't want is to have to contact AT&T tech support every time there is an update and ask them to 'push' it to me - then have to explain the entire issue over again, and be forced to go through their trouble-shooting again which includes them insisting I do a factory reset.
Is there anyone else out there having this issue? I would like to get a sense for whether this is pretty isolated, or whether it's a bit more common.
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Click to collapse
i had the exact issue went to att yesterday and tried a new sim card, but that didnt work. i tried everything you did with no suck luck. the want to warranty out my phone but im not dealing with them again so i just rooted and flashed it. i also have the red one... maybe its just this color since it came out later with a different baseband version?
Not really a solution but you could install this http://forum.xda-developers.com/showthread.php?t=1902178 to be fully stock LH9 with Root. Or use the OTA zip from here http://forum.xda-developers.com/showthread.php?t=1896773.
aboveusonlysky said:
i had the exact issue went to att yesterday and tried a new sim card, but that didnt work. i tried everything you did with no suck luck. the want to warranty out my phone but im not dealing with them again so i just rooted and flashed it. i also have the red one... maybe its just this color since it came out later with a different baseband version?
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Click to collapse
No, It's not just because it's red, regardless of their original baseband versions.
Otherwise, I wouldn't have been able to update.
78c10 said:
No, It's not just because it's red, regardless of their original baseband versions.
Otherwise, I wouldn't have been able to update.
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Click to collapse
You mention in your signature that your phone is rooted. So, did you update OTA then root, or did you update after rooting through some other method? The challenge some of us are having is that we are not rooted, and cannot update OTA because of the 'server error' it gives us everytime we try.
Problem Solved - for me at least
Well, the problem is solved for me, and I thought I would share what I found out here in hopes it helps someone else.
First, I had the phone replaced under warranty. It appears to be a brand new phone. When I received the new phone, I started it up, went through the normal startup stuff - entered my Google account information, it backed up my info and settings. Before I loaded any apps, I went straight to the update screen, and tried to check for an update. I again got the 'communication failed' error. Bummer.
So, then, I did a factory reset on the new phone, but this time instead of entering the initial Google account info on the startup screens, I skipped through all of the initial screens, got to the home screen, then went straight to the update screen - and this time it worked! So, it must be something to do with the initial screens, and entering Google account information that caused the problem.
Then, I got to thinking - perhaps this might work on my old phone too. Since I just got the warranty phone today, I still had my old phone (which needs to be sent back). So, I did a factory reset on it, skipped all of the initial screens where it asks for Google account information, and it still didn't work on the old phone. So, I'm not sure what the original issue was.
By the way, after the update installed on the new phone, and I went through and entered all of the Google account settings, and then checked for the update again, and there was no error.
So, perhaps this might be helpful for others?
I just recently rooted my i747 using the No Trip Counter method using ODIN and the stock ROM with root injected into it already. I had a fair amount of stuff frozen with TiBu but nothing on the "unsafe" list. I made sure screen rotation was on, tried to calibrate via the motion settings (little blue dot didn't move at all), even tried battery pulling, reflashing the ROM, wiping the cache, clearing the cache for System UI and Touchwiz. I don't have a custom recovery flashed. I flashed the unrooted stock ROM and called up AT&T. I've got a new device that auto rotate works now but a bit hesitant to re-root. Has anyone heard of this feature being disabled due to something done during/after root? I've Googled my butt off but couldn't find any issues related to rooting.
Note: I got jumped over the weekend and my phone was swiped. It was later returned to an AT&T store but who knows what it went through. That's my guess as far as why it didn't work anymore (probably thrown/dropped/who knows what) but I just wanted to see if there was a possible software issue that I may not have been able to find.
Cheers!
So like many of you, I have been really frustrated with T Mobile that they are the only carrier not to upgrade their Note 2 to Android 4.4, and they probably never will. There are more an more apps that I cannot run, some of which are important to me. So I gave up with calling T Mobile, and struck out on the custom ROM trail, seeing that CM has a 4.4 mod for this phone. After rooting and attempting to unlock (not necessary) and changing to custom recovery, I managed to get the CM mod loaded and running, after many hours of learning by trying everything, I got the phone running on the CM 4.4 mod, only to find that I could not make any calls, as there are no mods, anywhere, that support T Mobiles WiFi calling. I guess T Mobile uses that because their network is weak, but hey, I have used Sprint, AT&T and Verizon over the years, and every network has holes, especially inside buildings. It so happens that both where I work and at my home is spotty, so I cannot survive as a phone without WiFi calling. After all, for all of the bells and whistles, a Smart Phone is first and foremost a Phone. So after all that, I started on a new trail, unrooting and installing a stock mod.
There are lots of help out here that tell how to unroot and go back to stock, and they are all trash, every one of them. I tried stock mods from several sources (SAMMOBILE and others) and only found two out of six update versions that even functioned on my phone, and only one of those actually worked like it should, and that was the very first 4.1.1 version T889UVALJ1 that came with my phone years ago. No LTE and more apps that would not install at this level. I was hoping to at least get to the T889UVCOH4 version of 4.3, which is the current latest version from T Mobile.So here I was, an older version of ROM on my phone, no LTE, Flash counter not at zero, and Knox telling the world the phone was modified, excluding any chance of help. Why in the world did I even step into these problems. And then I made a startling discovery.
As I tried to at least restore the data backup I did before this whole thing started by using Smart Switch from Samsung, I found that not even that would recognize my phone because of the older version of android so I could not even get to my backups. When I got the phone it used Kies, but with the 4.3 version of android, Samsung changed over to Smart Switch. So at that moment I felt I was completely screwed. Then I saw the little "More" button on the Smart Switch dialog that was telling me my phone was not supported, and I clicked it. It brought me to some other options, and one was emergency recovery, which allowed for an initialization after a failed upgrade. I did not expect much, as my phone was not supported anymore, but I could not see any other option, so I chose to initialize the phone for recovery.
Well guess what, everything ran perfect, and when the process was completed, my phone was just like new, no flash record, no Knox report, a completely authorized phone. It was if I had never rooted it at all, and I had flashed a dozen ROMs. So for everyone that has a bricked or soft bricked Samsung phone or find out the custom ROMs are not what you were hoping for, all you need to do to get it back is install Samsung's Smart Switch on your computer and click the little "more" button on the screen and reinitialize your phone. It will be like the whole rooting and ROM experience was a bad dream, And yes, the backup did load when I was finished. It is that simple. This should work for any Samsung with Android 4.3 or higher on any carrier.