USB 3.0 Charging port corrupt? - T-Mobile Samsung Galaxy Note 3

Hi.. i purchased a note 3 from someone .. the original 3.0 USB cord and charger base is there but when i go to charge the phone, it doesnt take the charge until i pull upon the end of the charger where the USB meets the bottom of my phone..
it looks like something may be missing there or something isn't tight.. can you take your note 3 back cover off and let me know if yours loook like mine? I was going to purchase another 3.0 cord but i dont think it's that... the regular chargers work in my phone and that's what i've been having to use
I'd appreciate your help. some pics i just took are below

Newp. That's how mine looks too.
Sent from my SM-N900T using Tapatalk

stepinmyworld said:
Hi.. i purchased a note 3 from someone .. the original 3.0 USB cord and charger base is there but when i go to charge the phone, it doesnt take the charge until i pull upon the end of the charger where the USB meets the bottom of my phone..
it looks like something may be missing there or something isn't tight.. can you take your note 3 back cover off and let me know if yours loook like mine? I was going to purchase another 3.0 cord but i dont think it's that... the regular chargers work in my phone and that's what i've been having to use
I'd appreciate your help. some pics i just took are below
Click to expand...
Click to collapse
Try and tighten the 2 screws (half turn) on either side of the usb port, and see if that will help. I just had the same problem and that fixed it.

ecko.addict said:
Try and tighten the 2 screws (half turn) on either side of the usb port, and see if that will help. I just had the same problem and that fixed it.
Click to expand...
Click to collapse
what did you use to tighten these? they are so tiny...

ecko.addict said:
Try and tighten the 2 screws (half turn) on either side of the usb port, and see if that will help. I just had the same problem and that fixed it.
Click to expand...
Click to collapse
rickm8384 said:
Newp. That's how mine looks too.
Sent from my SM-N900T using Tapatalk
Click to expand...
Click to collapse
thanks a lot for checking

A jewelers Phillips screwdriver size ph000.
Sent from my SM-N900T using Tapatalk

ecko.addict said:
A jewelers Phillips screwdriver size ph000.
Sent from my SM-N900T using Tapatalk
Click to expand...
Click to collapse
Thank you!

stepinmyworld said:
Thank you!
Click to expand...
Click to collapse
Let me know if it works
Sent from my SM-N900T using Tapatalk

It's the cable itself, there has been known problems with it, every one I know with note 3 says there cable no longer works, I just use regular 2.0
Sent from my SM-N900P using xda app-developers app

Pdoubleo315 said:
It's the cable itself, there has been known problems with it, every one I know with note 3 says there cable no longer works, I just use regular 2.0
Click to expand...
Click to collapse
I'm having trouble with a 2.0 cable too. Maybe the stiff, heavy, white cable damages the USB port.
Frank

Funny because I just got my note 3 2 months ago I could only use 3.0 USB for the first 2 or 3 weeks until it's started charging my phone super slow or not at all... USB 2.0 works tho...
Sent from my SM-N900T using xda app-developers app

My wife and I are have the same issue. Both phone charge using usb 2.0 cords with the oem wall plug but won't charge with the oem 3.0 cords. Started a few weeks ago, up until yesterday my cord still worked on both phone but not today
.....grrrrr

The charging cables from Samsung seem to be faulty, both of my factory cables have gone bad (mine and my wife's) but my third party cable works wonderfully.

Yep, same here. It's a really strange problem. Mine stopped charging with the oem cable maybe a month after I got it (tried tightening the screws on the port, which did feel a bit loose), but still had problems with charging. The OG cable does however mount the phone on my computer for odin / file transfers so I just got a wireless charging module and charge my phone that way. Adding further to the mystery, I just ordered this micro usb 3.0 hub: http://www.amazon.com/gp/product/B00JWM7GUY/ref=oh_aui_detailpage_o01_s00?ie=UTF8&psc=1 but I haven't bothered to try it out until right before posting this (I had a pack of 10 micro usb 2 port covers and I'm down to like 2 because I frequently lose them when I take them out; wish I could find one that attaches to the phone, like the one on the S5, anyone know where one could obtain such a product??) Anyways, the hub works fine, plugged my ps3 controller and a flash drive into usb ports on the hub and it worked no problem.
So, the port seems to work for anything except charging with the OG cord (just noticed that it does actually charge if I plug a power cord (not included) into that hub. The OG cord doesn't work anymore for charging, but provides a perfectly stable connection to my PC. So, in conclusion:

Related

Galaxy Charger

When plugged in with the charger that came with the phone at Tmobile I notice that the cable connecting to USB port is not perfectly straight when connected and phone laying flat on a table. If I look at the cable connecting to the Micro USB phone port I see it is slightly sloping. The slope is slight but definitely it is not 100% straight. Has anyone else noticed this? I ask only because the phone is brand new and costs a pretty penny. Thanks
Yes very slight slope I have had this phone since October 14th with zero problems with charger and port for USB so nothing to worry about mate
Sent from my SGH-T989 using Tapatalk
Many thanks to you!
mperkovic said:
Many thanks to you!
Click to expand...
Click to collapse
I remember my old Vibrant having the same problem (its not an issue though).
Sent from my SGH-T989 using xda premium
I had a similar issue i guess....
The micro usb jack does not slide into the phone smoothly. feels like its pushing up against something and i need to tilt the cable to get it in.
I just use a different cable and it works great, no resistance.
Anyone else have this?
Wareazy said:
I had a similar issue i guess....
The micro usb jack does not slide into the phone smoothly. feels like its pushing up against something and i need to tilt the cable to get it in.
I just use a different cable and it works great, no resistance.
Anyone else have this?
Click to expand...
Click to collapse
No, mines work flawlessly. Sorry to hear.
Sent from my SGH-T989 using xda premium

[Q] Very slow charging. why??

When i connect my galaxy note 2 to stock charger it shows that in my battery stats it's charging as USB not AC.
Well what's supposed to be the problem. is my charger broken or the usb port in my phone is damaged??
Are you using the stock charger with the stock USB cable? My note 2 was charging really slow until I realized that the USB extension cable I was using wasn't delivering enough juice.
EP2008 said:
Are you using the stock charger with the stock USB cable? My note 2 was charging really slow until I realized that the USB extension cable I was using wasn't delivering enough juice.
Click to expand...
Click to collapse
Yes im using stock charger with USB cable. So is my USB cable damaged. and why that is shows USB when im charging from adaptor. Sometimes i see AC , other times when i charge from adaptor it's USB
ifran said:
Yes im using stock charger with USB cable. So is my USB cable damaged. and why that is shows USB when im charging from adaptor. Sometimes i see AC , other times when i charge from adaptor it's USB
Click to expand...
Click to collapse
Do you have another 2A charger/USB cable that you can test from? I use an HP Touchpad charger + cable because its 2A and has a long cable.
I just happen to experience the same thing. I have had my Note II for a couple of weeks now and it have always charged from almost empty to full in less than 2,5 hours. Today however, it's going really slow. I do not know why. I've tried everything I can think of. I juse only the stock charger. Also tried the Ipad charger - no luck. This seem to be a quite common problem.
Hmm, just as I thought, more and more of this should be coming in upcoming days. I lost two good night's sleep because of this. Anyway, this is what I have done and you guys SHOULD do.
http://forum.xda-developers.com/showpost.php?p=37052690&postcount=1
first time ever i have faced this issue (slow charging) couple of days back. it was dropped to almost 1%/3min
I have simply reboot to recovery and wiped cache
Now it come back to normal 40%/hr.
Sv: [Q] Very slow charging. why??
I have discovered that the stock charging usb-cable only has 4 pins in the micro-usb end. It looks like on is missing, from the standard five-pins. Can anyone check your stock usbs and see if there are four or five pins, and report back? Thanks!
Sent from my GT-N7100 using xda premium
it occured in the first few days,and now it is ok!
Sv: [Q] Very slow charging. why??
Halle said:
Can anyone check your stock usbs and see if there are four or five pins, and report back? Thanks!
Click to expand...
Click to collapse
Really, no one?
Halle said:
Really, no one?
Click to expand...
Click to collapse
I've mentioned it on my topic, I'm sure you haven't read it. Look above.
Anyway, mine has 4 pins.
'Continously inputted' from my GT-N7100
My cable got only 4 pins. The second from the right is missing if you have the USB logo up.
jujuburi said:
I've mentioned it on my topic, I'm sure you haven't read it. Look above.
Anyway, mine has 4 pins.
'Continously inputted' from my GT-N7100
Click to expand...
Click to collapse
I totally missed that. Thank you very much. For the record, my Note II charges normally again. :good:
Halle said:
I totally missed that. Thank you very much. For the record, my Note II charges normally again. :good:
Click to expand...
Click to collapse
And you mis the same pin?
Sent from my GT-N7100 using xda app-developers app
Sv: [Q] Very slow charging. why??
tbo-art said:
And you mis the same pin?
Sent from my GT-N7100 using xda app-developers app
Click to expand...
Click to collapse
Yes, I do.
Sent from my GT-N7100 using xda premium
I found a huge variance in charging rates based on a combination of chargers and cables. Goes to show that the cable makes a huge difference. Here's my findings:
** Stock Charger (2A):
w/Stock Cable (4-pin) - 1698
w/Cable from another phone (5-pin) - 1698
w/Cable from battery pack (5-pin)- 1698
w/generic eBay cable (4-pin)- 100! - It didn't charge at all, even with screen off.
** iPhone Charger (1A):
w/Stock Cable (4-pin) - 1300
w/Cable from another phone (5-pin) - 1100
w/Cable from battery pack (5-pin) - 1300
w/generic eBay cable (4-pin) - 100!
** Car Charger (1A):
w/another generic eBay cable - 490

Battery

My battery been charging really slow lately. My phone has never been dropped or has no water damage. Can someone give me an idea and if so will a factory reset help out?
iTz Amazed On Note2
I had A similar issue and it ended up being the USB cable that came with the phone. I switched to another one and it charges so much faster.
Sent from my SPH-L900 using xda app-developers app
You can buy another battery... maybe the battery is the culprit happened to me... But i ended up buying an extended slim battery thats the same size as the stock one... It added to my battery life about an extra 4hrs... You can get it here http://www.ebay.com/itm/New-3960mAh..._Cell_Phone_PDA_Batteries&hash=item337ee79e91 well worth the money
Me too
I just started having the same problem. I use to be able to use my phone while it charges and it would charge fairly quick as long as I wasn't heavly using it. Now even when I'm not doing anything on it, its charging ridiculously slow.
I thought it had something to do with my recent flashing of 4.3 but I flashed a MC2 restore and it didn't seem to matter.
Get the Galaxy Charging Current app. It will let you know the charging current. It should be *Now: 1698*. Mine would read 466 and I would reinsert cable(until I got a new charger/cable) until it read 1698. It appears there is a problem with OEM cable.
https://play.google.com/store/apps/details?id=com.abmantis.galaxychargingcurrent.free
Wiley_11 said:
Get the Galaxy Charging Current app. It will let you know the charging current. It should be *Now: 1698*. Mine would read 466 and I would reinsert cable(until I got a new charger/cable) until it read 1698. It appears there is a problem with OEM cable.
https://play.google.com/store/apps/details?id=com.abmantis.galaxychargingcurrent.free
Click to expand...
Click to collapse
The app's developer states that this app doesn't work on any Sprint devices. But it works on yours?
DJMaj07 said:
The app's developer states that this app doesn't work on any Sprint devices. But it works on yours?
Click to expand...
Click to collapse
Been working great for ~3 months on my Sprint Note II. It said that when I downloaded the app too. Try the free version, I like it and bought the app for the dark background feature.
I would try another USB cable first. I was having the same issue. I tried a different cable I have around, and was charging like I was expecting. So, I order two premium USB cables from monoprice.
From the reading on XDA around here, it looks like the USB cable that came with phone get shorts in them fair easy; ie they're not very durable. For me, no biggie since I like to keep cables in various places--car, house, backpack, go to bag, etc.
It changing the cable didn't work, try a different charger. If that doesn't work, try the battery. If none of those work, then it's probably your USB port.
Although, the USB cable is most likely the issue.
If you've had the phone for awhile, try cleaning out the microUSB port on it. I used a toothpick and picked out a surprising amount of lint that had accumulated in there. It may help establish a better connection between the cable and the port.
Definitely seems to be an issue with the usb cable, I had the same issue, switched cable, and all is fine.
Sent from my SPH-L900 using Tapatalk 4
Thank you all for the info I will check up.on the extended slim battery. I feel that it might be my cable cause on the car charger it charges quick with no problem.
Sent from my SPH-L900 using Tapatalk 4
Mines is at 1100 when I down loaded that app.
Sent from my SPH-L900 using Tapatalk 4

[Q] Slow Charge with Including USB3.0 Charger

So this is an update to a previous issue I had...
When I first got this phone, the included USB3.0 charger charged much faster than a standard microUSB charger. But then it stopped charging fast. It pretty much stopped charging at all really. Like maybe 1% battery added in like 20 minutes.
So I sent it into Samsung and they returned it saying they couldn't replace it because the wall adapter part was actually from a Note 2 which doesn't support the 3.0 wire (even though it was absolutely the one that came in the box). Once I got it back, I found a brand new set of the same wire and adapter (it was covered with the packing plastic wrap and all that stuff which is what makes me think it was actually a replacement). I plugged in my phone and it charged quick again for about a day. Then it went back to charging slow again.
I still need to get down to T-Mobile to see if they'll exchange the wall adapter which supposedly doesn't work with the USB3.0 cable even though both times it worked at first. It's their mistake but I have a hard time believing they'll own up to it... The model on the adapter by the way is EP-TA10JWE with an output of 5.3V 2.0A.
Assuming they don't exchange it... What do you guys think are my options here? I ordered a 3rd party USB3.0 cable from Amazon and that does the same super slow charging as this (and it didn't come with a different wall adapter anyway so it was kind of a stupid purchase on my part). I tried plugging the cable into a computer with USB3.0 and it didn't make a difference. Is there a different wall adapter that is known to work with the fast charging on this phone that I can buy? Is it AT ALL possible that the connector on my phone is the problem and I need a new phone? That would be terrible, but if it's something I need to do I will. It charges just fine and the same speed as any other phone when I use a microUSB cord and adapter like the one that came with my old S3.
Any thoughts?
Thanks
That's weird brother. I checked my charger and i have the same model number and mine charges extremely fast. Maybe it's a problem with the device it's self.
polarbearmc said:
So this is an update to a previous issue I had...
When I first got this phone, the included USB3.0 charger charged much faster than a standard microUSB charger. But then it stopped charging fast. It pretty much stopped charging at all really. Like maybe 1% battery added in like 20 minutes.
So I sent it into Samsung and they returned it saying they couldn't replace it because the wall adapter part was actually from a Note 2 which doesn't support the 3.0 wire (even though it was absolutely the one that came in the box). Once I got it back, I found a brand new set of the same wire and adapter (it was covered with the packing plastic wrap and all that stuff which is what makes me think it was actually a replacement). I plugged in my phone and it charged quick again for about a day. Then it went back to charging slow again.
I still need to get down to T-Mobile to see if they'll exchange the wall adapter which supposedly doesn't work with the USB3.0 cable even though both times it worked at first. It's their mistake but I have a hard time believing they'll own up to it... The model on the adapter by the way is EP-TA10JWE with an output of 5.3V 2.0A.
Assuming they don't exchange it... What do you guys think are my options here? I ordered a 3rd party USB3.0 cable from Amazon and that does the same super slow charging as this (and it didn't come with a different wall adapter anyway so it was kind of a stupid purchase on my part). I tried plugging the cable into a computer with USB3.0 and it didn't make a difference. Is there a different wall adapter that is known to work with the fast charging on this phone that I can buy? Is it AT ALL possible that the connector on my phone is the problem and I need a new phone? That would be terrible, but if it's something I need to do I will. It charges just fine and the same speed as any other phone when I use a microUSB cord and adapter like the one that came with my old S3.
Any thoughts?
Thanks
Click to expand...
Click to collapse
Are you rooted? What kernel?
NOTE 3
BACARDILIMON said:
Are you rooted? What kernel?
NOTE 3
Click to expand...
Click to collapse
no not rooted (i was thinking about it and then this whole thing started)
I've noticed the same thing with mine ..and definently trickling on USB 2 .. I thought USB 3 was suppose to be all the hype about how it would do when u turn fast charge on in a rooted phone with custom kernel.. The charging is slower than my note 2 on USB 2..
Sent from my SM-N900T using XDA Premium 4 mobile app
ezsoulja said:
I've noticed the same thing with mine ..and definently trickling on USB 2 .. I thought USB 3 was suppose to be all the hype about how it would do when u turn fast charge on in a rooted phone with custom kernel.. The charging is slower than my note 2 on USB 2..
Sent from my SM-N900T using XDA Premium 4 mobile app
Click to expand...
Click to collapse
its so weird that it DID charge faster for that first couple days (and again after I got the new one)... And I have 2 friends with Note 3's that say they charge faster than their previous phones (one of them had a Note 2).
I just don't know what to do...
The enhanced speed with USB 3.0 is for data transfer, not charging. Using a USB 2.0 or 3.0 will charge your phone at the same speed.
Sent from my SM-N900T using Tapatalk
Towle said:
The enhanced speed with USB 3.0 is for data transfer, not charging. Using a USB 2.0 or 3.0 will charge your phone at the same speed.
Sent from my SM-N900T using Tapatalk
Click to expand...
Click to collapse
Well first of all, every review says it charges faster with the included 3.0 charger... So I don't see how you could be right about that... Not trying to argue, it's just that was one of the features that everyone talked about... And second of all, the 3.0 charger that came with it barely charges at all anyway anymore, so even if that was true, either the cable, adapter, or phone still has a problem... Phone charges fine, maybe 3 hours for 100% charge with a microUSB cable... About 1% in 10 minutes (that's as long as I can bring myself to bother testing the 3.0 charger for). And that's if the screens off. If the screen is on it actually just won't charge at all, it's like it drains quicker than it's charging with the screen on with that 3.0 cable... Again I say "cable" but it could be the cable or the adapter or the phone that's the problem... I'd love to find a way to figure out which it is...
For some reason the 3.0 charger charged lightening fast today ... Maybe the jedi ROM had to settle in for a few days maybe?
Sent from my SM-N900T using XDA Premium 4 mobile app

Loosed charging port

Do any body here experience loosed micro USB port? I'm experiencing signs of it. I have to press the usb cable of my device down when facing up for it charge.
Sent from my Nexus 7 using Tapatalk
z_extend_99 said:
Do any body here experience loosed micro USB port? I'm experiencing signs of it. I have to press the usb cable of my device down when facing up for it charge.
Sent from my Nexus 7 using Tapatalk
Click to expand...
Click to collapse
Ya your not the only one been happening to me to and I really don't feel like sending my nexus back in
Sent from my One S using Tapatalk
What have you done so far?
Sent from my Galaxy Nexus using Tapatalk
Had this happen with mine a few months back. Ended up getting a wireless charger vs sending it back. Will warn you the more you play with the plug to get it to charge, the worse it will get.
Sent from my HTC0P3P7 using Tapatalk
This happened to mine as well. I have taken it apart and tightened the micro usb socket twice now. Works for a while but the overall design is the problem. This has always been a problem with micro usb and is why proprietary sockets are far superior to micro usb despite all the blather I hear about how convenient micro usb is. You can convert proprietary ports when needed and they dont fail like this.
My other two Android devices are like two years and both use micro USB, and they still work fine. It might be the design of the Nexus 7 itself.
Sent from my Galaxy Nexus using Tapatalk
I had this problem with my old Samsung Captivate. It would get so bad the cable would actually fall out. Have you tried a new cable? I thought my phone was damaged but I ordered a new OEM cable because I damaged the original and it also happened to fix the charging and loose connection issues. After a while, it happened again so I just ordered a few more cables on eBay. The reason I chose OEM cables was because the Captivate had a sliding door for the USB cable that often wouldn't accommodate a standard connector. After that experience, I try to stick with OEM cables when possible, just to be safe.
Sent from my VS980 4G using XDA Free mobile app
Mine is different. The micro USB would perfectly fit into the port. I would feel and hear a confident strong click and the movement is minimal. However, it would not sometimes charge and have to play with the cable while at the port.
Funny... I though I was alone 'cause no one would write about it..
I got 3 cables, all with slight different behaviors but generally loose, one of them actually falls off.
Patience is highly and thoroughly tested when I want to transfer data to my nexus.
Mine is loose. I have to slip a piece of paper in with the cable to pack it. Otherwise it won't charge.
Mine is loose but that's my own doing lol but using a different usb mini seems to work
Sent from my SM-N900W8 using XDA Free mobile app
Sent 1 back on warranty after it quit charging. My new one is better but I use aftermarket, thinner cable to charge
Sent from Tapatalk on my Verizon NC5 Galaxy S4
Same here. I'm considering send it in for warranty but unsure where to send it and how long it would take.
sromer said:
Same here. I'm considering send it in for warranty but unsure where to send it and how long it would take.
Click to expand...
Click to collapse
http://support.asus.com/ServiceCenter.aspx?SLanguage=en
Loosed,too,always disconnected to PC with a gentle touch
I just sent mine from the local store where I bought it. They said it would take a week. I doubt that. I'm expecting a month or more.
Sent from my Galaxy Nexus using Tapatalk
If we didn't get it through the playstore what's the difference if we're trying to get this fixed?
Do i have to take it back to the place i bought it?
sromer said:
If we didn't get it through the playstore what's the difference if we're trying to get this fixed?
Do i have to take it back to the place i bought it?
Click to expand...
Click to collapse
If it's covered under store warranty then sure, you can take it back. Otherwise I'd contact Asus about it.
Sent from my Nexus 7 Flo running CM 11 4.4.2 with ElementalX Kernel using XDA Premium 4 mobile app
sromer said:
If we didn't get it through the playstore what's the difference if we're trying to get this fixed?
Do i have to take it back to the place i bought it?
Click to expand...
Click to collapse
Just open it your self and bend the metal pins back down

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