Support dropped by Sony? - Xperia Arc Q&A, Help & Troubleshooting

Long known fact, that we get no software updates. Nothing new.
But has Sony removed the availability for us to repair the software too now? Or why am I unable to repair my phone via PC Companion, getting this error message?
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
/discuss, share your views, do you get same error?

I have just repaired my phone via pc companion i have to go back to stock firmware and relock the bootloader to repair it.

Raptor 2020 said:
I have just repaired my phone via pc companion i have to go back to stock firmware and relock the bootloader to repair it.
Click to expand...
Click to collapse
Repairing/restoring the phone via PC Companion will re-lock the bootloader? If so, does this mean, I will have Bravia Engine/X-Reality working again as I have unlocked bootloader.

masteriori said:
Repairing/restoring the phone via PC Companion will re-lock the bootloader? If so, does this mean, I will have Bravia Engine/X-Reality working again as I have unlocked bootloader.
Click to expand...
Click to collapse
Relocking won't bring back your drm keys... So it won't work like that..
Sent from my MT11i using Tapatalk 2

masteriori said:
Repairing/restoring the phone via PC Companion will re-lock the bootloader? If so, does this mean, I will have Bravia Engine/X-Reality working again as I have unlocked bootloader.
Click to expand...
Click to collapse
PC Companion doesn't relock bootloader.I have relocked it using flashtool.

Raptor 2020 said:
PC Companion doesn't relock bootloader.I have relocked it using flashtool.
Click to expand...
Click to collapse
Raptor is correct, you cannot relock bootloader using PC companion. You can only use Flashtool to relock your bootloader then use PC companion to restore your phone. However, that defeats the purpose since you can restore your phone using Flashtool as well.
僕のLT18iから送られてきた

no service
I was wondering the same thing. I am on locked bootloader and using uhd rom. I was always able to do repair, but now i get the same message in pc companion. So i think sony must have done something with it. With that attitude i dont think i will buy sony any soon. is it the same with everyone?

Related

[Q] Can i flash stock rom for unlocked bootloader?

I am new to Sony Arc. I have spent weeks to read many threads in this box regarding flashing, unlocked bootloader, flash mode etc but I am just wondering if I can flash a stock rom with flash tool for my Sony Arc with unlocked bootloader? Pls help me!
dtha77 said:
I am new to Sony Arc. I have spent weeks to read many threads in this box regarding flashing, unlocked bootloader, flash mode etc but I am just wondering if I can flash a stock rom with flash tool for my Sony Arc with unlocked bootloader? Pls help me!
Click to expand...
Click to collapse
yes u can..
kiz1983 said:
yes u can..
Click to expand...
Click to collapse
Thank you, gentleman! Anyway my Sony arc will get bricked if I update thru OTA and SEUS ??
dtha77 said:
Thank you, gentleman! Anyway my Sony arc will get bricked if I update thru OTA and SEUS ??
Click to expand...
Click to collapse
if ur bootloader is unlocked, u cant update through pc companion or seus as it will detect u hav modified software thus will not update it..
updating through ota will brick ur phone..
unlocked bootloader can either updating their firmware through flashtool or relock ur bootloader and update through seus or pc companion..
kiz1983 said:
if ur bootloader is unlocked, u cant update through pc companion or seus as it will detect u hav modified software thus will not update it..
updating through ota will brick ur phone..
unlocked bootloader can either updating their firmware through flashtool or relock ur bootloader and update through seus or pc companion..
Click to expand...
Click to collapse
WRONG.
As long as you don't MODIFY the firmware, you can still use SEUS/PC Companion.
Confirmation from Sony Ericsson on Facebook:
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
BluechipJ said:
WRONG.
As long as you don't MODIFY the firmware, you can still use SEUS/PC Companion.
Confirmation from Sony Ericsson on Facebook:
Click to expand...
Click to collapse
That's nonsense, coz our main reason for unlocking bootloader is get the phone rooted, so it's out of question.

[Q] WHich ROM CAN I INSTALL ON MY ARC

im from costa rica and my carrier is claro i have locked bootloader
and i check in service info, config and say bootloader unlock allowed and say no
because of this i cannot do the test point, but i install clockwork mod from
SE_Extreme_Tweak_Installer_1.8 my question is which rom can be safely instaled by this method i read roms whith stock kernel please someone give a list of rom can be safely installed whit this CWM THANKS A LOT
@efraincc24
You need to unlock your bootloader first before you install some Custom ROM ,only themes and tweeks can install in CWM recovery
And I believe any Arc can be unlocked with test point - my Japanese Arc was an early release one which wouldn't allow me to unlock the official SE way.
But with test point I unlocked with no trouble.
migsguerra said:
@efraincc24
You need to unlock your bootloader first before you install some Custom ROM ,only themes and tweeks can install in CWM recovery
Click to expand...
Click to collapse
ok but if my phone say in service info, bootloader unlock allowed no ,how can i unlock it I read test not work
That's good question that I would like to know as well!
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
Contact Jinx13
Sent from my iPad 2 using Tapatalk
If you guys have the BOOTLOADER UNLOCK NO like I do. You need to get it UNLOCKED via the TEST POINT method.
It requires a bit of time and playing around OR follow the suggestion on contacting Jinx13. He will guide you thought the process and obviously for a small fee.
Jinx13 did mine for me and he was awesome!
Sent from my LT15i using XDA App
I know how to do it with Omnius. I paid for a license and it costed me 15.80€, but it doesn't work with my Arc S (only Arc, I have to read before buying xD). If you want I'll tell you how to do it and I'll let you my account.
Thanks

[Q] root?

I have my Xperia play on build number 62 I want root to use titanium backup to get rid of the bloatware. Oh also my boot loaders locked and I'm not unlocking it as I did before and almost bricked my device pls help me to get root thanks.
minipot said:
I have my Xperia play on build number 62 I want root to use titanium backup to get rid of the bloatware. Oh also my boot loaders locked and I'm not unlocking it as I did before and almost bricked my device pls help me to get root thanks.
Click to expand...
Click to collapse
I would download Flashtool if you didn't already have it and use it to root your phone. You can use it to flash ftf files without having to use the PC Companion and it has built in root functionality.
You can't root firmware .62 or above. Either downgrade to .58 or lower, or live without root since you're not planning on unlocking
that's also my trouble and i don't know why!!!!
i tried a lot of ways and didn't work so please help me also -_-.....
jacklebott said:
You can't root firmware .62 or above. Either downgrade to .58 or lower, or live without root since you're not planning on unlocking
Click to expand...
Click to collapse
How do you know your installed firmware ?
Hotmaskim said:
How do you know your installed firmware ?
Click to expand...
Click to collapse
Check on setting/about phone
See whats on build number
Regards from Lucian
Xperia Play with True Ancestor Rom modded myself..
Locked Bootloader
Hmm, I don't recognized any number like .58....
See something on my screenshot ?
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
Sent from my Xperia Play using xda app-developers app
That was aokp rite? Then i dunno how to figure out which stock rom ae used before, sory for that..
Regards from Lucian
Xperia Play with True Ancestor Rom modded myself..
Locked Bootloader
Arf, no problem, thank you anyway
Sent from my Xperia Play using xda app-developers app

V10H Software update

Hello,
My phone has detected a new update, but via pc suite it says that everything is updated to the lastest version.
How can i update to the lastest version via pc suite?
My phone is rooted, so via mobile it doesn't work.
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
EpicChineseTime said:
Hello,
My phone has detected a new update, but via pc suite it says that everything is updated to the lastest version.
How can i update to the lastest version via pc suite?
My phone is rooted, so via mobile it doesn't work.
Click to expand...
Click to collapse
You could try to go back to stock following one of the methods posted in this forum and after that, you can accept the OTA. Look for the "LG Flashtool 2014" thread or the one that says something like "how to unroot using pc suite".
Sent from my LG-D855
Steph09 said:
You could try to go back to stock following one of the methods posted in this forum and after that, you can accept the OTA. Look for the "LG Flashtool 2014" thread or the one that says something like "how to unroot using pc suite".
Sent from my LG-D855
Click to expand...
Click to collapse
But i don't want to reset my phone and lose all the data...
Last time i updated my phone thru pc suite with root without any problem...
Sent from from my LG-D855
EpicChineseTime said:
But i don't want to reset my phone and lose all the data...
Last time i updated my phone thru pc suite with root without any problem...
Sent from from my LG-D855
Click to expand...
Click to collapse
It dependes on the update you are getting, I think that it won't always work as before, without you having issues with root.
As far as I've read, if you do a "normal flash" option using the flashtool 2014, you won't lose your data but you will lose root.
Sent from my LG-D855

Question Bricked devices after downgrade and lock bootloader

Sooo, some people (like me ) tried to downgrade their Moto G30 to android 11, ok, but, when the bootloader get locked, the problems start
My device is on an bootloop, "no valid operating system coud be found.", I've tried stock a11/12 through LMSA and fastboot, TinyFastboot, even Blankflash, none of these methods worked, I can put the device on EDL mode, go to fastboot, and just this, can't even go to recovery mode after bl locked what can I do to solve this? help pls
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
better restore firmware i think it is having issues with firmware
skntechnology said:
better restore firmware i think it is having issues with firmware
Click to expand...
Click to collapse
tried this, but LMSA stops at 50% and fastboot says Permission denied
did you try unlocking bootloader before? since obviously locked bootloader won't let you flash images until it's unlocked
jan6 said:
did you try unlocking bootloader before? since obviously locked bootloader won't let you flash images until it's unlocked
Click to expand...
Click to collapse
yep, flashed stocl a11 with unlocked bootloader, then i locked to sell it
raphable said:
yep, flashed stocl a11 with unlocked bootloader, then i locked to sell it
Click to expand...
Click to collapse
I meant, did you unlock before the permission denied ones:
raphable said:
tried this, but LMSA stops at 50% and fastboot says Permission denied
View attachment 5584949
Click to expand...
Click to collapse
The bootloader locked?, If so, the phone is totally dead. I'm sorry to say this, I tried many ways to fix it, but none worked.
If you manage to repair the Hard Brick create another thread, it will be very useful for other people.
raphable said:
Sooo, some people (like me ) tried to downgrade their Moto G30 to android 11, ok, but, when the bootloader get locked, the problems start
My device is on an bootloop, "no valid operating system coud be found.", I've tried stock a11/12 through LMSA and fastboot, TinyFastboot, even Blankflash, none of these methods worked, I can put the device on EDL mode, go to fastboot, and just this, can't even go to recovery mode after bl locked what can I do to solve this? help pls
View attachment 5584943
Click to expand...
Click to collapse
do you found any solution,?
Has anyone heard anything abt this cause i just downgraded mine to a11 cause i had had enough of the oversaturated colours. so i cam on here to check for custom roms and nthn was here and do i saw this thread and luckily cause i was abt to lock the bootloader.
is there any fix to this please help i am stuck with same error for motorola g32

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