Develop Bugs

Orange Desire dropping calls and diverting calls to VM

It seems to have got worse over the last few days. At times I need to make more than one attempt to dial out, the calls drops unexpectidely, and people who ring me sometimes get redirected to Voicemail even though my phone is on with good signal. Have phoned orange multiple times about it, and after diagnosing with them, still at a loss. Anyone else expereincing similar?

stats101 said:
It seems to have got worse over the last few days. At times I need to make more than one attempt to dial out, the calls drops unexpectidely, and people who ring me sometimes get redirected to Voicemail even though my phone is on with good signal. Have phoned orange multiple times about it, and after diagnosing with them, still at a loss. Anyone else expereincing similar?
Click to expand...
Click to collapse
P.s. the phone is not rooted, however very recently I used ADB to install all apps to SD.

oh, the phone has also rebooted a few random times on it's own aswell over the last few days. I think it's all linked.

Have inserted the sim card into another phone. On my desire, while testing, out of 8 incoming calls, 2 went to Voicemail. On my other phone, out of 20 incoming calls, 0 went to voicemail. Seems that it's a fault with the phone and not Orange reception. Going to phone HTC.

Suggested I do a hard reset. I might aswell root my phone and install stock if that is the case.
Any suggestions before I waste a day?

All my previous devices, were on orange, the service was awful, texts coming hours and somtimes days late, calls going str8 to vm, slow data ect, when i got my desire i changed to tmob, and ive never looked back
Sent from my HTC Desire using Tapatalk

Hi
I used to have an X10, that frequently put peoples calls direct to VM in full reception (even with a mate standing next to me calling it went to VM). Now i have the desire and still the same issues, I get random texts telling me I have missed calls when the phone never rang. So I'm not sure if its Orange or Android. I was previously on o2 and didn't have these issue

Update the radio part ?
Sent from my HTC Desire using XDA App

AndroHero said:
All my previous devices, were on orange, the service was awful, texts coming hours and somtimes days late, calls going str8 to vm, slow data ect, when i got my desire i changed to tmob, and ive never looked back
Sent from my HTC Desire using Tapatalk
Click to expand...
Click to collapse
Hate to tell you but orange now own t mobile lol and you can sign up and Rome on each network
Sent from my HTC Desire using XDA App

tidy said:
Hate to tell you but orange now own t mobile lol and you can sign up and Rome on each network
Sent from my HTC Desire using XDA App
Click to expand...
Click to collapse
I know that, but in my area, i only just got gprs with orange, but with t-mobile i get an excellent hsdpa signal, and there cheaper, £5 for a months unlimited internet
Sent from my HTC Desire using Tapatalk

If you are on GPRS (i.e. no 3G coverage at your location), and you are actively using the GPRS connection (including for background data), then it will block incoming calls as if the phone were in a call already. This is a limitation of GPRS*, and it is the same on all UK networks and all phones.
This doesn't happen with 3G/HSDPA, or if you are using Wi-Fi for your data.
I don't know if this is the OP's problem, because it shouldn't cause dropped calls once established (or affect outgoing calls, I think) but it is the effect behind what some of you are describing.
*technically, it doesn't happen with certain GPRS devices (class A?), but there are very few such phones, and there are certain network measures to avoid it, but no network uses them.

so if somebody could write an app that suspends data connection if on 2g and allows data for 3g only, then problem solved?? Obviously only for people who are not really bothered by loss of data sometimes.

arewenotmen said:
If you are on GPRS (i.e. no 3G coverage at your location), and you are actively using the GPRS connection (including for background data), then it will block incoming calls as if the phone were in a call already. This is a limitation of GPRS*, and it is the same on all UK networks and all phones.
This doesn't happen with 3G/HSDPA, or if you are using Wi-Fi for your data.
I don't know if this is the OP's problem, because it shouldn't cause dropped calls once established (or affect outgoing calls, I think) but it is the effect behind what some of you are describing.
*technically, it doesn't happen with certain GPRS devices (class A?), but there are very few such phones, and there are certain network measures to avoid it, but no network uses them.
Click to expand...
Click to collapse
I'm always on GPRS party because there's no 3G/HSDPA at home nor at where I work. So I've hard-set the phone to be GSM only and I've never missed a called so far. Even had calls come in mid facebook usage....
Edit; Tried it again now,
Box standard non-branded desire, Orange Pay As You Go.
a G icon to the left of my reception bars.
I was updating the weather widget both Up and Down arrows where lit up.
Rang from my office phone to my desire..No problems at all.......

my data connection is usually switched off (saves battery), so that isn't the cause,

noternet said:
I'm always on GPRS party because there's no 3G/HSDPA at home nor at where I work. So I've hard-set the phone to be GSM only and I've never missed a called so far. Even had calls come in mid facebook usage....
Edit; Tried it again now,
Box standard non-branded desire, Orange Pay As You Go.
a G icon to the left of my reception bars.
I was updating the weather widget both Up and Down arrows where lit up.
Rang from my office phone to my desire..No problems at all.......
Click to expand...
Click to collapse
Odd. Maybe Orange changed something - I've never tried with them. The network feature is called DTM, but I didn't think anyone had turned it on. I frequently miss calls on O2 because of this.
The Desire also appears to frequently lie and reports the wrong symbol much of the time - so at work with only GPRS (in the middle of nowhere and we have our own cell on our site), mine often says H for HSDPA, and yet the same problem occurs. I suppose it's possible that you're actually on EDGE.
There's a thread about it here: ht tp://androidforums.com/htc-desire/68995-not-receiving-calls-when-browsing-gprs.html

used to have this problem with my x10 on orange until i flashed a new rom and updated the baseband, hasn't dropped a call since....... the wife recently upgraded her phone to desire hd and she is now having the dropping calls/forwarding to vm problem. i reckon its got to be something wrong with the radio orange are using, get it flashed and see if it helps? that is my plan with the missus phone!

I had this happen with my phone on o2 on 3g I notice my signal bar wasn't high though an drops easily. One day i got loads of delayed msgs an calls going straight to vm. I switched my setting to use 2g only an now no problems.

Mok_ojin said:
I had this happen with my phone on o2 on 3g I notice my signal bar wasn't high though an drops easily. One day i got loads of delayed msgs an calls going straight to vm. I switched my setting to use 2g only an now no problems.
Click to expand...
Click to collapse
That's the same work around i have been using. 2G also seems better for battery life, so now I prefer it over 3G.

OP - my partner has been experience EXACTLY the same issues as you with her AMOLED Desire.
To the point where we are possibly going to root it soon, in the hope that a new ROM/radio will resolve the issues. Not sure how viable this is though...

[Q]sending mms via WiFi ?

something i have noticed is when sending pic messages from home on wifi is not working. If i have wifi on my phone will just say sending for ever. if i turn off wifi and the 4g pops back up then the pic gets sent. i dont thing i have any toggle set. I do not have llama on the phone. So my question is does this phone send mms over wifi or just over the network?

am i the only one with this issue? i did a phone exchange a week ago and I noticed the new phone had the same thing so two phone same experience...any ideas?

How is your signal at home? U can't send mms over WiFi, only data

Mine will send while connected to wifi.
Using tapatalk on my Galaxy 2 to post this!

Mine sends MMS when wifi is on also. I would only have 2 bars and on edge and it still sends in like 20 secs

Im having the EXACT same problem with you. I have the tmobile version model, SGH-T989. I got online with a rep at tmobile for 2 hours trying to resolve this. After a point she said galaxy s 2 doesnt have voice chat over wifi which I didnt understand what that had to do with not being able to download or send attachments via mms. She basically said you have to have data enabled in order to send and receive pictures. I was pissed because my brother's mytouch g is part of my family plan, and he is able to receive attachments while just being connected on wifi. My issue is that I only have edge, not even 3g connection at my home. I don't know what to do. I searched for apps to fix this. But no luck. Anybody else tried fixing this?

StinkyK said:
Im having the EXACT same problem with you. I have the tmobile version model, SGH-T989. I got online with a rep at tmobile for 2 hours trying to resolve this. After a point she said galaxy s 2 doesnt have voice chat over wifi which I didnt understand what that had to do with not being able to download or send attachments via mms. She basically said you have to have data enabled in order to send and receive pictures. I was pissed because my brother's mytouch g is part of my family plan, and he is able to receive attachments while just being connected on wifi. My issue is that I only have edge, not even 3g connection at my home. I don't know what to do. I searched for apps to fix this. But no luck. Anybody else tried fixing this?
Click to expand...
Click to collapse
Your brother can receive them while on wifi, but not "over" wifi. It has to access data to get mms. You'll see data turn on when on wifi when a pic is coming in.

ICS Leak - Missed Calls and Data Drops on LTE

I have been running the ICS leak for quite some time now and haven't had any major problems with it until now. Ever since they launched LTE in my area I have been having trouble with my phone not receiving calls. When I finally talk to the person that was trying to call me, they say that it would ring twice and then go to voicemail. My phone never rings and I don't receive any notifications about missed calls. I have also noticed that when it does this, my data no longer works at all. If I toggle airplane mode, it will snap the phone out of it.
This problem seems to be growing in frequency. ATT tried to sell me some BS about the phone gets clogged with interference from travelling through low signal areas and they re-registered my phone on the network and told me to give it a try. My phone is still having this issue. LG had no clue what was going on with my phone.
Does anyone have any idea of what could be going on and what I can do to fix this?

New rom? Just in case something did happen with the rom somehow.
Sent from my LG-P930

I'm also having the same problem on official Bell ICS...

accent1016 said:
I have been running the ICS leak for quite some time now and haven't had any major problems with it until now. Ever since they launched LTE in my area I have been having trouble with my phone not receiving calls. When I finally talk to the person that was trying to call me, they say that it would ring twice and then go to voicemail. My phone never rings and I don't receive any notifications about missed calls. I have also noticed that when it does this, my data no longer works at all. If I toggle airplane mode, it will snap the phone out of it.
This problem seems to be growing in frequency. ATT tried to sell me some BS about the phone gets clogged with interference from travelling through low signal areas and they re-registered my phone on the network and told me to give it a try. My phone is still having this issue. LG had no clue what was going on with my phone.
Does anyone have any idea of what could be going on and what I can do to fix this?
Click to expand...
Click to collapse
Why not use the official release?

accent1016 said:
I have been running the ICS leak for quite some time now and haven't had any major problems with it until now. Ever since they launched LTE in my area I have been having trouble with my phone not receiving calls. When I finally talk to the person that was trying to call me, they say that it would ring twice and then go to voicemail. My phone never rings and I don't receive any notifications about missed calls. I have also noticed that when it does this, my data no longer works at all. If I toggle airplane mode, it will snap the phone out of it.
This problem seems to be growing in frequency. ATT tried to sell me some BS about the phone gets clogged with interference from travelling through low signal areas and they re-registered my phone on the network and told me to give it a try. My phone is still having this issue. LG had no clue what was going on with my phone.
Does anyone have any idea of what could be going on and what I can do to fix this?
Click to expand...
Click to collapse
Voice data is not sent over the LTE network but instead is sent over EDGE, HSUPA or HSDPA (gsm) networks. This is because LTE was designed to handle data only. Currently a few mobile operators are begging to launch voice over LTE capabilities (VoLTE). However ATT does not support VoLTE capabilities so whenever you place or receive a call your handset will switch to the gsm network to handle voice.After the call has ended your handset usually takes a few seconds to automatically switch back to LTE if available. During the time your phone is switching back networks your data will be inaccessible. If your phone does not switch back or your data never returns then you can toggle on/off airplane mode to reset it as you have mentioned doing. This should not be happening very often, unlike what you describe. What I would suggest is flashing HoNo's CWM official V20c ICS from att. This will update your phones baseband and firmware for your radios and I've also heard is more stable and has improved battery life. Hope I could help.
Sent from my Nexus 7 using xda app-developers app

accent1016 said:
I have been running the ICS leak for quite some time now and haven't had any major problems with it until now. Ever since they launched LTE in my area I have been having trouble with my phone not receiving calls. When I finally talk to the person that was trying to call me, they say that it would ring twice and then go to voicemail. My phone never rings and I don't receive any notifications about missed calls. I have also noticed that when it does this, my data no longer works at all. If I toggle airplane mode, it will snap the phone out of it.
This problem seems to be growing in frequency. ATT tried to sell me some BS about the phone gets clogged with interference from travelling through low signal areas and they re-registered my phone on the network and told me to give it a try. My phone is still having this issue. LG had no clue what was going on with my phone.
Does anyone have any idea of what could be going on and what I can do to fix this?
Click to expand...
Click to collapse
I had the same problems with the leak at home where I have a weak signal. Never had any problems with CM9 or GB. When I switched to the official rom all those problems went away. So I think it was just a baseband issue with the leak.
Sent from my LG-P930 using xda app-developers app

We ( my wife and I) got the same issue... With Bell.
So we sent both phone ( GB by the way non root ) to bell to get them repair ...
Sent back the phone... 1 h later ... got the same issue .. so they ( futuretel in Markham Ont Canada) dont find the issue, they just reflash the phone.
sent it and ... weeks later got it back ... lost it again ... but they change hardware and also reflash.
Now it's my turn ...
I'm still waiting for my phone because when i got it back, got issue ( probably firmware ) because I lost the speaker and speakerphone ... so if someone call me i was not able to ear them...
Sent back the phone again for repair and now i'm waiting.
Update my wife phone 2 day's ago with ICS from LG( bell ) and I dont think she got the issue.
If it's happening again, LG will have to step in because it's 2 repair for the same issue.
Since we are not alone in this situation we will be able to remove the hypothesis
of interference in our house!
And again ... when I was talking with someone from Bell support, I told them I would like to try custom Rom if the issue is still there...
The person agree with me... yes weard from someone from bell...
Other than that ... it would be good for people to "catlog" the drop signal / no voice service...
Some one have a good tool that can track that specific issue ?
Thanks!

Calling issues

Just wanted to see if anyone else has been experiencing this or maybe knows a way to fix this. I have 2 issues with the phone calling on this phone. I had the 925T since launch and never had an issue with it. ever since i sent it in for repair, I've had a strange issue. Fist one is dialing out. When attemting to make a call, it takes anywhere from 3 seconds to 40 seconds before the call actually gets connected. this is highly annoying as i dial a number and it feels like forever before the call actually connects. my other issue is after the phon ehas been one for a few hours, I dont get any incoming calls. the phone will not show me any incoming calls at all so I don't even know when someone calls me. Ive tried everything i can. tried changing sim cards, updated the bootloader and modem, tried different roms, kernels, stock odin, everything. and its the same story no matter what I do. Anyone Have an idea of what it could be? It only works well after a fresh reboot. calls works without issues. hours later, problem comes back

I've had the same exact problem but I attributed it to using an AT&T Sim card on an unlocked T Mobile phone.
I've now rooted and installed Xtrostolite Rom with latest modem and bootloader. I've yet to have any issues. Good luck.

Anyone else have this issue?

I have this issue. It seems if i leave wifi off i do not ever have this issue. I live in a crappy coverage area so i have to have wifi on at home. I just reboot when i leave. I hate this phone....

btothec said:
I have this issue. It seems if i leave wifi off i do not ever have this issue. I live in a crappy coverage area so i have to have wifi on at home. I just reboot when i leave. I hate this phone....
Click to expand...
Click to collapse
You think the problem is WiFi related?

Yes. If i leave wifi off i never have the issue.

Still is happening. whether I have wifi on or off it always happens. It seem,s to be an issue related to VoLTE. When I turn LTE off, the issue dissapears. Updated baseband and bootloader to latest version and issue is still there. Have a custom rom and the issue is still there. go back to the tmobile rom and the issue is still there. thinkiing of going back to a tmobile firmware and turning off VoLTE in the firware then reflashing back to custom rom and seeing if that helps. if not, im selling the phone and getting the F version of the regular S6 and calling it a day. im done with carrier branded phones.

Interesting enough I haven't had this issue in the last 3 to 4 days. I wonder if it is AT&T related.

I have this issue. All the time. Unlocked from tmo, using straight talk at&t. This phone is the worst.

Anyone not on AT&T network having this issue?
I wonder if flashing the AT&T modem on TMO model will help.

cbutt said:
I have this issue. All the time. Unlocked from tmo, using straight talk at&t. This phone is the worst.
Click to expand...
Click to collapse
Maybe you should get a phone from att.
If att service is better than tmobile then maybe there phone is better than tmobile's phone.
Pp.

PanchoPlanet said:
Maybe you should get a phone from att.
If att service is better than tmobile then maybe there phone is better than tmobile's phone.
Pp.
Click to expand...
Click to collapse
I've been able to switch between carriers on any phone that has the supported bands since the galaxy s2. The issue is with this phone. My mistake in buying it.

Please help!

same thing here its unbearable, using latest unibase and xtrestolite

I have tried a few roms and a few kernels. I have tried differ apns but att Sim in this phone doesn't work like it should. I was going to get a TMOBILE note 5 to use on att but now I know it's not worth the risk.

@stu5797, yea man, I wish I had a solution. I'm happy it's not just me, but pretty bummed that there seems to be no answer other than it just doesn't work properly.

I've noticed the issue only happens during peak hours. Can anyone confirm?

I was having similar problems after the 5.1.1 update so after a few troubleshooting sessions with TMO, they sent me a new phone. 2 weeks now and no more problems. First phone that I have not rooted and flashed..... I was also told by a store rep that a lot of people were having issues since TMO is upgrading towers for 12 band.

osmosizzz said:
Just wanted to see if anyone else has been experiencing this or maybe knows a way to fix this. I have 2 issues with the phone calling on this phone. I had the 925T since launch and never had an issue with it. ever since i sent it in for repair, I've had a strange issue. Fist one is dialing out. When attemting to make a call, it takes anywhere from 3 seconds to 40 seconds before the call actually gets connected. this is highly annoying as i dial a number and it feels like forever before the call actually connects. my other issue is after the phon ehas been one for a few hours, I dont get any incoming calls. the phone will not show me any incoming calls at all so I don't even know when someone calls me. Ive tried everything i can. tried changing sim cards, updated the bootloader and modem, tried different roms, kernels, stock odin, everything. and its the same story no matter what I do. Anyone Have an idea of what it could be? It only works well after a fresh reboot. calls works without issues. hours later, problem comes back
Click to expand...
Click to collapse
Are you still having this issue? I have the same issue and the same phone but mine is unlocked and working on cricket network. So yeah same problem taking forever to connect a call and no receiving calls mos of the time. No ring no notification of missing call. I been doing some research and find a temporary fix. Try going to settings -mobile networks and switch from lte/wcdma/gsm to wcdma/gsm or gsm only. But before do a test. Turn off data and try to make a call see how fast it connects then have someone to call your phone. If it works then this trick will work for you. Of course you gotta sacrifices lte speed . Basically having 4g only but at least will fix your calls. These problems seem to ve related to volte i been trying to disable it but there is no such option under phone app setting. I just dont have it. (I cann show some screen shots) so if someone knows a secret code or app whatever to turn it off i will appreciate it. My phone is a t mobile galaxy s6 edge.
PHP:
---------- Post added at 11:00 PM ---------- Previous post was at 10:45 PM ----------
stu5797 said:
I have tried a few roms and a few kernels. I have tried differ apns but att Sim in this phone doesn't work like it should. I was going to get a TMOBILE note 5 to use on att but now I know it's not worth the risk.
Click to expand...
Click to collapse
Try this..
Are you still having this issue? I have the same issue and the same phone but mine is unlocked and working on cricket network. So yeah same problem taking forever to connect a call and no receiving calls mos of the time. No ring no notification of missing call. I been doing some research and find a temporary fix. Try going to settings -mobile networks and switch from lte/wcdma/gsm to wcdma/gsm or gsm only. But before do a test. Turn off data and try to make a call see how fast it connects then have someone to call your phone. If it works then this trick will work for you. Of course you gotta sacrifices lte speed . Basically having 4g only but at least will fix your calls. These problems seem to ve related to volte i been trying to disable it but there is no such option under phone app setting. I just dont have it. (I cann show some screen shots) so if someone knows a secret code or app whatever to turn it off i will appreciate it. My phone is a t mobile galaxy s6 edge

Didn't work for me. I turn off data and I still have to wait until the call goes through

HTC one m8 cm13 not getting phone calls. Help

As of recently I shave been noticing my voicemail getting messages, but no missed calls, there are also certain times where my pebble watch will say there is no Internet connection when I am connected to cell data. Are these related? Also I really need to be able to know when I'm getting calls. Any help would be appreciated.

Also, just found out if do change to 3g it will work, but not on lte