I've looked around the forums to see if this has happened to anyone else before, but I can't seem to find anything. I got a notification today that my internal storage is almost full and to delete stuff to get more room. But when I look at my storage folder in File Manager, my storage is only 5.37 GB. Weird.
So I opened the storage thing in settings to see why my storage is so full and what I see is that there is something in the "Other" category taking up 24GB of space! Everything else adds up to ~5.37 GB as expected. Now, I have NO Idea where this 24 GB of data is or where it came from. I can't find anything in my filesystem that looks like it has a large amount of data in it. I'm at a loss.
If it is relevent, I did just recently have an issue which I posted here. O resolved the issue by doing what someone suggested and I installed a recovery.zip with TWRP in RUU mode, and once I got into recovery I did a factory reset, and then reinstalled ViperOne (I tried installing the 2.10 stock RUU after the factory reset but for some reason it would't boot, but it did work when I installed ViperOne)
Any help would be appreciated! Thanks!
Is it your nandroid backups? That is what accounts for most of my other category.
I don't have any nandroid backups. Anyways, I checked my TWRP directory just in case I did backup but just don't remember... nothing there. I've checked just about every directory in my phone's filesystem and I absolutely can't find anything that accounts for 24 GB of used storage space.
Is it possible that my phone got partitioned somewhere down the line and there is an entire other partition hoarding all the storage space? If so, how would I check/fix that?
rtphysicist said:
I don't have any nandroid backups. Anyways, I checked my TWRP directory just in case I did backup but just don't remember... nothing there. I've checked just about every directory in my phone's filesystem and I absolutely can't find anything that accounts for 24 GB of used storage space.
Is it possible that my phone got partitioned somewhere down the line and there is an entire other partition hoarding all the storage space? If so, how would I check/fix that?
Click to expand...
Click to collapse
Go under the Make More Space option, then Miscellaneous. It will give you a breakdown of where all the "Other" comes from.
NotATreoFan said:
Go under the Make More Space option, then Miscellaneous. It will give you a breakdown of where all the "Other" comes from.
Click to expand...
Click to collapse
That was the first thing I did, and what made me think something wierd is going on because according to the Make More Space option, I only have 1.05 GB in Apps, 239 MB in Browser, 1.07 GB in Gallery, 4.26 GB in Music, and 2.83 MB in Misc.
rtphysicist said:
That was the first thing I did, and what made me think something wierd is going on because according to the Make More Space option, I only have 1.05 GB in Apps, 239 MB in Browser, 1.07 GB in Gallery, 4.26 GB in Music, and 2.83 MB in Misc.
Click to expand...
Click to collapse
And when you tap on Miscellaneous, what do you see? My top 3 offenders in there are TWRP, Titanium Backup, and a folder holding ROMs to flash between.
NotATreoFan said:
And when you tap on Miscellaneous, what do you see? My top 3 offenders in there are TWRP, Titanium Backup, and a folder holding ROMs to flash between.
Click to expand...
Click to collapse
It just shows a bunch of small files, no bigger than about 5 MB. TWRP is taking up 0 B in my storage since i never backed up.
I really didn't have anything of utmost importance on my phone since all my backups are on my computer/on google drive, so I went ahead and did a format data/factory reset and reinstalled a ROM. Now the "Other" takes up 7 GB of storage. Still shows no files larger than a few MB when I click on Miscellaneous. So I don't know for the life of me where this "Other" is coming from... but at least its not 24 GB that are being hoarded anymore.
rtphysicist said:
It just shows a bunch of small files, no bigger than about 5 MB. TWRP is taking up 0 B in my storage since i never backed up.
I really didn't have anything of utmost importance on my phone since all my backups are on my computer/on google drive, so I went ahead and did a format data/factory reset and reinstalled a ROM. Now the "Other" takes up 7 GB of storage. Still shows no files larger than a few MB when I click on Miscellaneous. So I don't know for the life of me where this "Other" is coming from... but at least its not 24 GB that are being hoarded anymore.
Click to expand...
Click to collapse
I think I've heard of Google Play Music using a bunch of space by caching songs in storage so if you use any cloud music services perhaps try checking that out
Crawshayi said:
I think I've heard of Google Play Music using a bunch of space by caching songs in storage so if you use any cloud music services perhaps try checking that out
Click to expand...
Click to collapse
yeah, I don't use Google Play Music or any cloud music services at that. I have my own library of songs on my computer that I manually transfer to my phone when I want to listen to them. You know how it is with verizon's data limits... gotta be careful with using my data.
rtphysicist said:
yeah, I don't use Google Play Music or any cloud music services at that. I have my own library of songs on my computer that I manually transfer to my phone when I want to listen to them. You know how it is with verizon's data limits... gotta be careful with using my data.
Click to expand...
Click to collapse
Yeah I do the same thing. Maybe there's an app out there that will locate large files better than just poking around could do?
Just download file manager from the play store and then sort all your files by size
Sent from my HTC6500LVW using xda app-developers app
rtphysicist said:
I don't have any nandroid backups. Anyways, I checked my TWRP directory just in case I did backup but just don't remember... nothing there. I've checked just about every directory in my phone's filesystem and I absolutely can't find anything that accounts for 24 GB of used storage space.
Is it possible that my phone got partitioned somewhere down the line and there is an entire other partition hoarding all the storage space? If so, how would I check/fix that?
Click to expand...
Click to collapse
Are you sure you don't have a couple backups hiding in /data/media/0/clockwork mod/backups ?
This is the typical cause for the Other being unaccounted for.
It's not on your sd card...
Just making sure you're not overlooking it.
Sent from my HTC6435LVW using Tapatalk
santod040 said:
Are you sure you don't have a couple backups hiding in /data/media/0/clockwork mod/backups ?
This is the typical cause for the Other being unaccounted for.
It's not on your sd card...
Just making sure you're not overlooking it.
Sent from my HTC6435LVW using Tapatalk
Click to expand...
Click to collapse
Yeah, well I'm not using clockwork mod... I'm using Twrp but either way my /data directory is empty. I've looked through my sd card and everywhere else. Still can't figure out where this storage space is being taken up.
Sent from my HTC6500LVW using Tapatalk
rtphysicist said:
Yeah, well I'm not using clockwork mod... I'm using Twrp but either way my /data directory is empty. I've looked through my sd card and everywhere else. Still can't figure out where this storage space is being taken up.
Sent from my HTC6500LVW using Tapatalk
Click to expand...
Click to collapse
It's not possible that /data is empty .
You need to use a root enabled file explorer, with root enabled, I use es file explorer.
I would enable root and also enable show hidden files and folders and look one more time to be sure.
Sent from my HTC6435LVW using Tapatalk
santod040 said:
It's not possible that /data is empty .
You need to use a root enabled file explorer, with root enabled, I use es file explorer.
I would enable root and also enable show hidden files and folders and look one more time to be sure.
Sent from my HTC6435LVW using Tapatalk
Click to expand...
Click to collapse
Okay, I thought I already gave my file explorer root access... Oops. Anyways, now that I can see everything... My /data folder contains ~3 GB of data... Of which, ~2.5gb is already accounted for in my storage space from apps and pictures. I still can't find where the extra 7gb is from. The only thing with substantial amount of data on my filesystem is /proc....
Oh and now my "Other " storage usage has gone up from 7.0 GB up now to 7.6 GB in just the past couple hours. And I'll note I haven't done anything notable to my phone since then save for add like two apps. (In the process of writing this it went up from 7.6gb to 7.8gb)
Sent from my HTC6500LVW using Tapatalk
Are there any apps that could be causing this? Look at the space your apps are taking up and see if something looks like it could be using all that space
I would do a factory reset, and then an ruu. Do the setup to access the os, but dont sign in to google or other accounts or install any apps. If it still missing space, my guess is its a hardware issue.
I believe 7GB taken up in "other" is normal. I have a couple back ups and roms taking up some space. Get rid of those and I'm right around 7GB. There was a little discussion about this when the phone came out...I bet if you flashed an AOSP rom, you'd be showing less than 7GB in "other". Sense roms are big and I think we only have access to 25 of the 32GB on the phone.
Sent from my HTC6500LVW using Tapatalk
brholt6 said:
I believe 7GB taken up in "other" is normal. I have a couple back ups and roms taking up some space. Get rid of those and I'm right around 7GB. There was a little discussion about this when the phone came out...I bet if you flashed an AOSP rom, you'd be showing less than 7GB in "other". Sense roms are big and I think we only have access to 25 of the 32GB on the phone.
Sent from my HTC6500LVW using Tapatalk
Click to expand...
Click to collapse
That's what I thought to until my "Other" storage space kept going up.
Yesterday when I went to bed it was at about 7.8 GB, this morning when I woke up it was at 10 GB... Something Is slowly eating up all my storage space and I can't figure out what.
Sent from my HTC6500LVW using Tapatalk
cmlusco said:
I would do a factory reset, and then an ruu. Do the setup to access the os, but dont sign in to google or other accounts or install any apps. If it still missing space, my guess is its a hardware issue.
Click to expand...
Click to collapse
I actually tried that. For some reason I still can't boot after flashing an ruu. It just hangs forever on the white htc splash screen.
I did, however, format my data, did a factory reset, and flashed a different Rom (UnsenseOne). The problem was seemingly fixed until my storage space slowly started getting eaten up by whatever it is that my phone is showing as "Other".
Last night when I went to bed it was at 7.8 GB being used up by "Other", this morning when I woke up is up to 10 gb being used up. So somewhere along the night while I was sleeping and not even touching my phone 3 GB of storage space was used up on my phone...
Sent from my HTC6500LVW using Tapatalk
Related
So I've noticed my storage is full of "other" - as per in the attached screenshot.
How do I find what that is, and do you reckon I can delete it?
It can't be cache stuff, can it?
I reckon it might be a Titanium Back up or a nandroid, but would like to know where to look. I'm back on stock and unrooted, and if this is something I can take off the phone and put on a spare hard drive, that would be great.
Thanks for your help...!
Looks like several people are having this problem?
treb1971 said:
So I've noticed my storage is full of "other" - as per in the attached screenshot.
How do I find what that is, and do you reckon I can delete it?
It can't be cache stuff, can it?
I reckon it might be a Titanium Back up or a nandroid, but would like to know where to look. I'm back on stock and unrooted, and if this is something I can take off the phone and put on a spare hard drive, that would be great.
Thanks for your help...!
Click to expand...
Click to collapse
It could be the pre-installed apps.
When you first bought your HOX, you check your settings and storage, only 2.11GB available on internal storage (apps memory), and more than 25GB available on virtual SD card or phone memory.
Some of the custom roms on rooted HOX has this functionality that we can be able to view the full details of what is consuming our memory.
i use ES file explorer for this it can run an analysis of the sd card and tell what the folders are that take up the most space
u can also analyze a folder instead of sd card to see what map or file takes the most space
u will see if its junk or maybe some old games you dont have installed anymore
and can simply delete them after
Its everything you downloaded, music , folders , pictures etc
Sent from my Vivid 4G using Tapatalk 2
XxSHaDoWxSLaYeRxX said:
Its everything you downloaded, music , folders , pictures etc
Sent from my Vivid 4G using Tapatalk 2
Click to expand...
Click to collapse
No it's not music, folders, pictures. I have same problem and ask HTC for help.
Man you should try to factory reset and clear storage, if that doesnt work and your phone come with used 4gb (like mine), you should send it to service. Already not found any better way to fix it. Sorry if i'm wrong.
hightrancer said:
No it's not music, folders, pictures. I have same problem and ask HTC for help.
Man you should try to factory reset and clear storage, if that doesnt work and your phone come with used 4gb (like mine), you should send it to service. Already not found any better way to fix it. Sorry if i'm wrong.
Click to expand...
Click to collapse
I got a reply from HTC this morning that this is what system takes which is a total BS as system is only 1.05 Gb in my case it is /sys folder which is showing to contain nearly a MILLION folders and 500000 (yes five hundred thousand) files.
They really dont know what they are telling.
Odp: [Q] Storage Full of "Other"
I'm now at hospital so cant send it to HTC. But i try send it next week. I tell you what's result. From HTC this is only way to fix it. I'm not expert just saying HTC's solution. Wait, may some one know other solution, i will tell you how it's going next week when get phone from service.
Sent from my HTC One X using xda app-developers app
I've got the same problem! Looking inside the phone with a root explorer the amount of all the folders is around 350 mb with a custom rom, all the folder except one ( /sys ). The folder /sys has something wrong cause the explorer just keep saying calculating...
Is there anything we can do to have back all these GB?? Thanks
Have anyone try to factory reset?
I have got this problem too.
I have tried "make more space" by delete apps.
But "Other" is nothing change.:silly:
If you have a backup or migration tool installed check if you have any backups stored and also check the temp files of that backup app.
The othet section is the pre installed apps and the system itself.
Sent from my HTC One X using xda premium
I had 9.45GB of storage in "other"
I tried finding what it was taking that much space and discovered nothing in particular.
Some time before, I realized my HTC One Mini 2 was full. I was replacing data to my Ext. SD Card. Then I realized that, no matter what I replaced, the 9.45 GB remained the same/Increased.
I think there is some kind of TEMP file for stuff you deleted/replaced. So you could get it back if you deleted something by accident, because after restarting my phone, only 5.5GB of "other" storage was left.
However, this is still alot of storage, and I can't find what the 5.5GB contains in any file explorer. Does anyone have a clue about how big the OS and Sense layer are? Thanks in advance
My phone is missing 20GB of internal storage and I've done everything to get it back. Please help!
I am fairly certain it is related to an I/O error while trying to move files in my Android Play Music directory which is located at:
/data/data/com.google.android.music/files/music
I tried deleting but that didn't help. I then went booted into recovery and did a factory reset PLUS formatted /System and then installed a ROM from scratch. I am still missing the 20GB. Any thoughts?
Storage does not simply disappear. Try using the app "DiskUsage" and see where all the storage is being used.
did you try formatting sdcard via recovery or fastboot command?
It might some old nandroids you forgot about Go to setting > storage wait for a few seconds let it analyze then check where the space is good luck .. if nothing works out you can always flash factory image that cleans up everything
skottema said:
My phone is missing 20GB of internal storage and I've done everything to get it back. Please help!
I am fairly certain it is related to an I/O error while trying to move files in my Android Play Music directory which is located at:
/data/data/com.google.android.music/files/music
I tried deleting but that didn't help. I then went booted into recovery and did a factory reset PLUS formatted /System and then installed a ROM from scratch. I am still missing the 20GB. Any thoughts?
Click to expand...
Click to collapse
That sounds just like the emmc bug, search it.
Also get the app /emmc brick bug. It will show if the memories lost. I'm not saying it is this but it's the same. If it's gone there are two apks you can get that swap SD card for built in. It leaves the system bit alone
Tried to put pick but says need to upgrade app even though got it today!
As you can see it works. One apk swaps, the other undo's it.
Sent from my GT-N7000 using xda premium
Thank you all for the advice! I could have SWORN I deleted all my old nandroids but apparently I had not. One of the backups had 20GB of google music in it
Gosh I wish google music didn't get backed up by clockworkmod, but I digress...
so the phone is telling me i'm using 11.5 of my 12 gigs of available space. i can't find it. i attached a screen shot to show how the numbers aren't adding up. when i open it up on the computer it's the same thing. but i'm not finding gigs worth of files. i didn't do the math but a rough estimate is barely even 1 gig of data i can find. can anybody help with this?
ck4794 said:
so the phone is telling me i'm using 11.5 of my 12 gigs of available space. i can't find it. i attached a screen shot to show how the numbers aren't adding up. when i open it up on the computer it's the same thing. but i'm not finding gigs worth of files. i didn't do the math but a rough estimate is barely even 1 gig of data i can find. can anybody help with this?
Click to expand...
Click to collapse
If you have too many nandroid backups it will fill up your card. I was down to 500mb, but after deleting three old nandroids, I now have 5 gb free.
sent from my S3 Sammy Bean.
Pull everything you want to keep off the card and format the internal card. It looks like a hidden file maybe taking up a huge chunk of space.
ra4013 said:
If you have too many nandroid backups it will fill up your card. I was down to 500mb, but after deleting three old nandroids, I now have 5 gb free.
sent from my S3 Sammy Bean.
Click to expand...
Click to collapse
i can't seem to find them, would you happen to know what folder to look in? i go through phases of being a flash-o-holic and i do my due diligence in making backups.
edit: i answered my own question, just went into recovery and deleted them from there. doooood, it was like friggin magic. deleted the 8 or 9 backups dating back till april, kept the last two or three, and wadda ya know, 9 gig free...
mrhaley30705 said:
Pull everything you want to keep off the card and format the internal card. It looks like a hidden file maybe taking up a huge chunk of space.
Click to expand...
Click to collapse
what exactly do you mean? i ask because this same situation happened on the last two roms i was on, and prior to those two and this one i did factory resets before flashing. is there something the flash wouldn't erase? are you talking about a different method?
Clean flashing does not clear your internal sd card. It only wipes your data partition (without touching the data/media folder), cache, and the system partition when using custom recovery.
Download disk usage from the market. When you open it, choose the "Root required" option then choose /data. That should show you what's using your storage.
Sent from my SAMSUNG-SGH-I747 using xda premium
d3athsd00r said:
Download disk usage from the market. When you open it, choose the "Root required" option then choose /data. That should show you what's using your storage.
Sent from my SAMSUNG-SGH-I747 using xda premium
Click to expand...
Click to collapse
I'm having the same issue. Download the disk usage app and followed those steps. After choosing /data, it started scanning and then the phone reboots
eddalysse said:
I'm having the same issue. Download the disk usage app and followed those steps. After choosing /data, it started scanning and then the phone reboots
Click to expand...
Click to collapse
Did that happen more than once? I've never seen that happen before.
Sent from my SAMSUNG-SGH-I747 using xda premium
I tried it a couple of times, always reboots at 87% of the scan. Before it reboots it's scanning a folder named data/lost+found it stops and a second later reboots
eddalysse said:
I tried it a couple of times, always reboots at 87% of the scan. Before it reboots it's scanning a folder named data/lost+found it stops and a second later reboots
Click to expand...
Click to collapse
You can safely delete that folder and try again.
Sent from my SAMSUNG-SGH-I747 using xda premium
I tried to delete the folder using root explorer apps, it won't delete it
Hey everyone,
Would it be possible for someone to help me figure out where my storage space has gone? I seem to have only about 500MB left on my internal memory, but the things using space don't add up to that and neither does checking the folder sizes. I'll post the picture of my storage map. I've been trying to figure out what is going on, but I'm stumped. Any help would be appreciated!
Thanks
Sent from my SGH-I747 using xda app
hungry4cheese said:
Hey everyone,
Would it be possible for someone to help me figure out where my storage space has gone? I seem to have only about 500MB left on my internal memory, but the things using space don't add up to that and neither does checking the folder sizes. I'll post the picture of my storage map. I've been trying to figure out what is going on, but I'm stumped. Any help would be appreciated!
Thanks
Sent from my SGH-I747 using xda app
Click to expand...
Click to collapse
Find a better app that actually lists folders and file sizes, i uses 'Storage Analyser' from the play store. This should help you narrow down where the culprit is (or confirm androids report).
hungry4cheese said:
Hey everyone,
Would it be possible for someone to help me figure out where my storage space has gone? I seem to have only about 500MB left on my internal memory, but the things using space don't add up to that and neither does checking the folder sizes. I'll post the picture of my storage map. I've been trying to figure out what is going on, but I'm stumped. Any help would be appreciated!
Thanks
Sent from my SGH-I747 using xda app
Click to expand...
Click to collapse
ES File Explorer also has a tool to analyze the storage, Upper left globe>Tools>SD Card Analyst :good:
drx895 said:
ES File Explorer also has a tool to analyze the storage, Upper left globe>Tools>SD Card Analyst :good:
Click to expand...
Click to collapse
my drives works perfectly, get it now on the Play Store
Thanks for all the replies! So went ahead and ran the SD tool in es and ran the storage analyzer tool as well. Very bizarre data: es reports free space of 1.36gb and I added up literally all the files listed and got about 5.8gb used on the storage card while es reports 10.68gb used. So I went ahead and ran storage analyzer which shows a whopping 7.27gb free. Taking the full size of the memory 12gb - 7.27gb actually gives the sizes of the files added up manually. System storage reports about the 1.36gb free. Any further ideas?
Edit - I forgot to mention I'm running paranoidandroid 3.99 rc2 on this s3.
Sent from my SGH-I747 using xda
hungry4cheese said:
Thanks for all the replies! So went ahead and ran the SD tool in es and ran the storage analyzer tool as well. Very bizarre data: es reports free space of 1.36gb and I added up literally all the files listed and got about 5.8gb used on the storage card while es reports 10.68gb used. So I went ahead and ran storage analyzer which shows a whopping 7.27gb free. Taking the full size of the memory 12gb - 7.27gb actually gives the sizes of the files added up manually. System storage reports about the 1.36gb free. Any further ideas?
Edit - I forgot to mention I'm running paranoidandroid 3.99 rc2 on this s3.
Sent from my SGH-I747 using xda
Click to expand...
Click to collapse
How many applications do you have installed? Also, how much data are they all taking up? The SIII is very strange as opposed to my previous device. As you know, we have 16GB devices. 4GB are unusable. Every application you installs to the internal SD card, as well. Meaning you have less space for more things. Very poorly managed, but what can you do? Unless partition sizes are updated and allocated in a better way, there is no way around this. So depending on how many applications you have installed and the data that they are taking up, that could give you the answer to your problem. Also, check the Download folder on the internal storage. Not sure how much you download, but I find a lot of stuff in there that takes up space. Especially ROMs, GAPPs packages, et cetera.
One more thing that you can do if all else fails is reinstall your ROM from a clean wipe. Not sure if you dirty flash or anything but if so, you are leaving files on your device that take up storage. So if the above does not help, try this and it should help you out. Wipe data, cache, dalvik cache, format data, system, and cache and then install everything.
Hope this helps you out and if not, let me know and I will see if I can come up with anything else. If I am a broken record and you know all of what I said, disregard and sorry for wasting your time. But again, hope I was able to help out.
Asphyxiation: to cause to die or lose consciousness by impairing normal breathing, as by gas or other noxious agents; choke; suffocate; smother.
(from Greek α- "without" and σφύξις sphyxis, "heartbeat")
I accidentally wiped my system through CWM. I finally got Santod's stock rom working on it and noticed I only had 25gb of storage available. I realize I never had the full 32gb but it was around 28gb available before. It's 25.00 too. A very even number which makes me think I have something partitioned off. Other was listed as having 10+ gigs in the storage app.
I even flash a AOSP ROM to check if it was just Sense - no go.
pjd2011 said:
I accidentally wiped my system through CWM. I finally got Santod's stock rom working on it and noticed I only had 25gb of storage available. I realize I never had the full 32gb but it was around 28gb available before. It's 25.00 too. A very even number which makes me think I have something partitioned off. Other was listed as having 10+ gigs in the storage app.
I even flash a AOSP ROM to check if it was just Sense - no go.
Click to expand...
Click to collapse
Sounds like you still have a backup hiding from you possibly.
With su permissions granted to ES File Explorer and System Mounted, you should be able to see them here:
/data/media/clockworkmod/backup/
If there is a backup in there, then that could be what's eating your extra space.
You can delete it, if you don't need it, otherwise, at least you know where the space went.
santod040 said:
Sounds like you still have a backup hiding from you possibly.
With su permissions granted to ES File Explorer and System Mounted, you should be able to see them here:
/data/media/clockworkmod/backup/
If there is a backup in there, then that could be what's eating your extra space.
You can delete it, if you don't need it, otherwise, at least you know where the space went.
Click to expand...
Click to collapse
I feel kind of stupid now. You're right. My stock backup clocks in at 3.3gb. Makes sense (no pun intended) now that I think about it!
Weird, I too have noticed my storage space is at 25 gb according to es file explorer. I have deleted a twrp backup but no change. Any suggestions?