So my phone completely dies one day, I bring it to sprint. It won't turn on so they file insurance and order me a new one. When I pick up the "refurbished" phone it has no 3g from the moment I turn it on, til now. Months later. I've done almost everything I know of to fix the issue, all the reset ## Codes, many different roms. Lgnpst resets, exc. I've also never been able to update profile, prl, firmware on stock, It's always says Authentication error. I'm guessing it's an efs problem since I haven't tried the repair thing yet.I can revert to stock and get another refurbished probably, Just thought I'd see if anyone else has experienced this or has any ideas, thanks.
k5t4j5 said:
So my phone completely dies one day, I bring it to sprint. It won't turn on so they file insurance and order me a new one. When I pick up the "refurbished" phone it has no 3g from the moment I turn it on, til now. Months later. I've done almost everything I know of to fix the issue, all the reset ## Codes, many different roms. Lgnpst resets, exc. I've also never been able to update profile, prl, firmware on stock, It's always says Authentication error. I'm guessing it's an efs problem since I haven't tried the repair thing yet.I can revert to stock and get another refurbished probably, Just thought I'd see if anyone else has experienced this or has any ideas, thanks.
Click to expand...
Click to collapse
Why didnt you have them replace it if 3g wasnt working
Being dumb at the time. Home And work is where I use my phone the most and they both have 4G signal and I was aggravated from being phone less for 2 weeks. Now I'm just curious to what the problem could be.
Sent from my Optimus G using XDA Premium 4 mobile app
k5t4j5 said:
Being dumb at the time. Home And work is where I use my phone the most and they both have 4G signal and I was aggravated from being phone less for 2 weeks. Now I'm just curious to what the problem could be.
Sent from my Optimus G using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Go to Settings>About phone>Phone identity. Check the MIN,PRL, ESN, etc and see if they are all zero's. If they are, check out this thread. http://forum.xda-developers.com/showthread.php?t=2161498
There all good. It seems like it's something little being over looked.
Sent from my Optimus G using XDA Premium 4 mobile app
k5t4j5 said:
There all good. It seems like it's something little being over looked.
Sent from my Optimus G using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Go to settings>more>mobile networks and at it to CDMA only. Not the one with LTE. See what happens. Then try updating profile, prl.
Sent from my LG-LS970 using XDA Premium 4 mobile app
---------- Post added at 06:47 AM ---------- Previous post was at 06:44 AM ----------
You have to be on stock to do this. Meaning, you have to be on stock to update profile, prl
Sent from my LG-LS970 using XDA Premium 4 mobile app
When It's on cdma only there's No data signal. It won't let me Update profile ever, prl sometimes says it's Up to date, but most of the time It won't Do anything either. Also I noticed this past weekend, I went back to stock from liquid and when It Got past the Google logo a blue square popped up That said something like 'software update, error "letters And #" will restart. When It restarted did all over again.
Sent from my Optimus G using XDA Premium 4 mobile app
k5t4j5 said:
When It's on cdma only there's No data signal. It won't let me Update profile ever, prl sometimes says it's Up to date, but most of the time It won't Do anything either. Also I noticed this past weekend, I went back to stock from liquid and when It Got past the Google logo a blue square popped up That said something like 'software update, error "letters And #" will restart. When It restarted did all over again.
Sent from my Optimus G using XDA Premium 4 mobile app
Click to expand...
Click to collapse
When you restore with TWRP, you have to use the same version as the backup was made with. So if you backed up with pre kk 2.6.3.0 you have to restore with that version.
So these issues with 3g, is it the same from stock? Go back to stock and try all the above. There's a stock rooted ROM you can flash in the Dev section. For your issue, don't use the deodexed posted there.
Try it all over and see if you still have the issue. If you do, LGNPST may cure you. If that doesn't do it, I'd get it replaced.
Sent from my LG-LS970 using XDA Premium 4 mobile app
Twrp is wrong, Didn't see That when I flashed stock. I've tried all the steps with optimus De And stock deodexed, but Not odexed So I'll try. Thanks
Sent from my Optimus G using XDA Premium 4 mobile app
Related
Got the phone two days ago.
Upgraded to ICS via Odin.
Root + CWM via Odin.
Flashed DARKSIDE.EVOLUTION.3 v8.
Didn't work for me personally.
Wiped cache and flashed aokp_hercules_build-M5_0xD34D.zip
Liked the ROM but noticed that signal bars were there but no data/4G.
Have been roaming the internet for hours now trying to figure out what went wrong.
All I can make sense is that something went wrong with the "radio kernel" or something like that.
If anyone can help me sort this problem out I would be extremely grateful. This phone was expensive and data plans are expensive, so I want to utilize both to their full potential. Thanks
Flash a diff radio
Sent from my SGH-T989 using xda app-developers app
bobby3306 said:
Flash a diff radio
Sent from my SGH-T989 using xda app-developers app
Click to expand...
Click to collapse
I have tried a few, no luck. If you can give me a link of any that you think might work, that would be great
This is a shot in the dark but try going into your settings --> more... --> mobile networks--> and check "use packet data."
Sent from my SGH-T989 using xda premium
It could just be the phone. I got mine had it for a month and was without data around the time there was the data outage but my data never came back on and had to get my phone replaced I think its a defect in phone
Sent from my SAMSUNG-SGH-T989 using xda app-developers app
crownua6 said:
This is a shot in the dark but try going into your settings --> more... --> mobile networks--> and check "use packet data."
Sent from my SGH-T989 using xda premium
Click to expand...
Click to collapse
lol already did that
style154 said:
It could just be the phone. I got mine had it for a month and was without data around the time there was the data outage but my data never came back on and had to get my phone replaced I think its a defect in phone
Sent from my SAMSUNG-SGH-T989 using xda app-developers app
Click to expand...
Click to collapse
I ordered two phones, the other was for a family member and theirs is working fine, even with ICS update, so there is no data outage problems in my area. As it turns out it was a defect in the phone. I contacted t-mobile and we went through this hour long procedure which produced no results. In the end, they asked if I would like to return the device or get a replacement. I opted for a replacement and so will be shipping it out soon. Lets hope the new phone doesn't go all unpredictable on me
[Q] Canada Virgin Mobile S2, T Mobile 4G not working.
So I've restored several backups, hard reset through phone settings, dialed ##72786# to re program phone, updated prl and profile, and finally LGNPST. My 4g data works fine but i cannot get calls texts to work.
When I switch to my gnex calls and texts work like normal. So this is not a network error.
Any ideas? The geniuses at my sprint store are stumped.
Sent from my LG-LS970 using xda app-developers app
Switch to your gnex how?
Sent from my LG-LS970 using xda app-developers app
I think he reactivates the gnex online. Possibly a carrier lock?
Sent from my LG-LS970 using xda premium
Oops didn't mean to thank that lol. Yes i just re activate it through sprints website.
I've never heard of a carrier lock before. I'll look that up. Thanks
Sent from my LG-LS970 using xda app-developers app
javskies said:
I think he reactivates the gnex online. Possibly a carrier lock?
Sent from my LG-LS970 using xda premium
Click to expand...
Click to collapse
Just asking cuz I've seen someone mess up called switching from one device to another.
Sent from my LG-LS970 using xda app-developers app
---------- Post added at 10:46 PM ---------- Previous post was at 10:46 PM ----------
jamebarron88 said:
Oops didn't mean to thank that lol. Yes i just re activate it through sprints website.
I've never heard of a carrier lock before. I'll look that up. Thanks
Sent from my LG-LS970 using xda app-developers app
Click to expand...
Click to collapse
I did a lot of testing on calls and didn't get locked but then again not all phones are the same, that might be it.
Sent from my LG-LS970 using xda app-developers app
sharkboy0901 said:
Just asking cuz I've seen someone mess up called switching from my new device to another.
Sent from my LG-LS970 using xda app-developers app
---------- Post added at 10:46 PM ---------- Previous post was at 10:46 PM ----------
I did a crap load of testing and didn't get locked but that could be it
Sent from my LG-LS970 using xda app-developers app
Click to expand...
Click to collapse
oh i wasnt saying it in a bad way, just me guessing, it boosts my ego when im right lol
javskies said:
oh i wasnt saying it in a bad way, just me guessing, it boosts my ego when im right lol
Click to expand...
Click to collapse
Lol I also didn't mean it in a bad way.
Reworded last post to seem less mean lol
Sent from my LG-LS970 using xda app-developers app
sharkboy0901 said:
Lol I also didn't mean it in a bad way.
Reworded last post to seem less mean lol
Sent from my LG-LS970 using xda app-developers app
Click to expand...
Click to collapse
its all good. i wanna be on your good side if you end up fixing the jb port lol.
Lol
I didn't get a chance today to decompile the apk to see what's up but tomorrow I'm going all in see if I can help out. I really like JB with all them qslide apps I want to use it as my daily rom.
so op do the bars show an X
And have you toggled airplane mode?
Sent from my LG-LS970 using xda app-developers app
Sometimes the bars show a red x. When there is an x I cannot get data either. Sometimes the x is gone and I get 4g again.
After LGNPST I was able to successfully update profile and prl but it did not fix the problem. I've been able to update profile a few times. After it says the profile has been updated the phone reboots. I've never seen that prior to this.
Oh and the lock screen and notification pull down both say sprint. As if it is connected to sprint service.
Sent from my Galaxy Nexus using xda app-developers app
jamebarron88 said:
Sometimes the bars show a red x. When there is an x I cannot get data either. Sometimes the x is gone and I get 4g again.
After LGNPST I was able to successfully update profile and prl but it did not fix the problem. I've been able to update profile a few times. After it says the profile has been updated the phone reboots. I've never seen that prior to this.
Oh and the lock screen and notification pull down both say sprint. As if it is connected to sprint service.
Sent from my Galaxy Nexus using xda app-developers app
Click to expand...
Click to collapse
did you ever figure this out? looks like im in the same boat now
---------- Post added at 12:22 PM ---------- Previous post was at 11:24 AM ----------
well think i found part of the reason, i no longer have a "min" or phone number, as well as my prl went from 25011 to 40000
I took it to Sprint and they could not get it activated either. They said the phone is not recognizing it's meid (I think, he may have called it something else). Luckily I have TEP so they ordered me a new phone free of charge.
Sent from my Galaxy Nexus using xda app-developers app
unfortunately i dont have that option, so i will keep looking lol, if i fix it, ill post back here for future errors lol
jamebarron88 said:
I took it to Sprint and they could not get it activated either. They said the phone is not recognizing it's meid (I think, he may have called it something else). Luckily I have TEP so they ordered me a new phone free of charge.
Sent from my Galaxy Nexus using xda app-developers app
Click to expand...
Click to collapse
Did you flash the test jb Sprint rom?
Sent from my LG-LS970 using xda premium
Do you mean the original couple, or has there been a recent update? I flashed the original, as well as the first update and the 2nd and 3rd kernels(or whatever those zips were). It was strange. I had my gnex activated before I flashed the second update. When I reactivated the LG it seemed something had been ruined. 4g worked but no texts or calls.
Sent from my Galaxy Nexus using xda app-developers app
jamebarron88 said:
Do you mean the original couple, or has there been a recent update? I flashed the original, as well as the first update and the 2nd and 3rd kernels(or whatever those zips were). It was strange. I had my gnex activated before I flashed the second update. When I reactivated the LG it seemed something had been ruined. 4g worked but no texts or calls.
Sent from my Galaxy Nexus using xda app-developers app
Click to expand...
Click to collapse
Same for me, turn 4g off it and you get a red x
Sent from my Nexus S 4G using xda app-developers app
under setting mobile network settings is it set to lte/cdma or lte only? if it says lte only it will block all 1x and 3g signals
jamebarron88 said:
Do you mean the original couple, or has there been a recent update? I flashed the original, as well as the first update and the 2nd and 3rd kernels(or whatever those zips were). It was strange. I had my gnex activated before I flashed the second update. When I reactivated the LG it seemed something had been ruined. 4g worked but no texts or calls.
Sent from my Galaxy Nexus using xda app-developers app
Click to expand...
Click to collapse
That's your problem you got carrier locked. Nothing you can do but get a new phone
At least that's what I think
Sent from my LG-LS970 using xda premium
stealthily said:
under setting mobile network settings is it set to lte/cdma or lte only? if it says lte only it will block all 1x and 3g signals
Click to expand...
Click to collapse
Only have options of cdma or cdma/lte
Veritass said:
That's your problem you got carrier locked. Nothing you can do but get a new phone
At least that's what I think
Sent from my LG-LS970 using xda premium
Click to expand...
Click to collapse
I don't think that is what it is, but im going to take it to sprint. Even if that's what it was, you would think cdma work shop could still modify the files
Sent from my LG-LS970 using xda app-developers app
Veritass said:
That's your problem you got carrier locked. Nothing you can do but get a new phone
At least that's what I think
Sent from my LG-LS970 using xda premium
Click to expand...
Click to collapse
Sprint cannot lock the device's radio. It can control whether it or not it has network access, but that would not cause a red X on the signal, just the 3G/4G to disappear. The bars, depending on connection, would still show even if the device was completely deactivated.
To anyone facing this issue, I would get your MSL (if you're rooted, there's an app on the play store) and dial ##786#, press menu key, reset to defaults. Unlike ##72786# which only resets network connection, this will reset your phone to default settings in case it is a software issue causing this, and it will also initiate a handsfree activation, in case the issue is network-related. Yes, your phone will be completely reset, so back up your stuff now if you keep precious items on it. I'm thinking pictures/video/media should be ok, but I would back them up or move them just in case. I do not want to be held responsible for your lost pictures
My G Pro looses data every two days or so. Wither im on wifi or 4g. I have to do a quick airplane mode on and off to get it back to work. The G Pro still shows the data as being there but dont work. Meaning it shows the 4g icon or wifi icon. WHat could cause this? I dont notice it all the time and I loose emails and stuff until I toggle the airplane mode.
idle0095 said:
My G Pro looses data every two days or so. Wither im on wifi or 4g. I have to do a quick airplane mode on and off to get it back to work. The G Pro still shows the data as being there but dont work. Meaning it shows the 4g icon or wifi icon. WHat could cause this? I dont notice it all the time and I loose emails and stuff until I toggle the airplane mode.
Click to expand...
Click to collapse
Unlocked or on at&t?
Sent from my LG-E980 using Tapatalk 2
lessthanzach said:
Unlocked or on at&t?
Sent from my LG-E980 using Tapatalk 2
Click to expand...
Click to collapse
At&t
Are you currently rooted? If so what a apps do you have that are root related? Does it happen randomly? Are you at home, or in a specific area when it happens?
Sent from my Nexus 4 using xda app-developers app
lessthanzach said:
Unlocked or on at&t?
Sent from my LG-E980 using Tapatalk 2
Click to expand...
Click to collapse
Jammol said:
Are you currently rooted? If so what a apps do you have that are root related? Does it happen randomly? Are you at home, or in a specific area when it happens?
Sent from my Nexus 4 using xda app-developers app
Click to expand...
Click to collapse
Yes in rooted. Root Explorer. Titaniam back up. That's it for rooted apps. It's were ever.
Hmm, I've seen people back in the infuse threads have issues similar to these just because TB is installed. I have not personally experienced this issue.
Question...
Have you disabled any apps?
Sent from my Nexus 4 using xda app-developers app
Jammol said:
Hmm, I've seen people back in the infuse threads have issues similar to these just because TB is installed. I have not personally experienced this issue.
Question...
Have you disabled any apps?
Sent from my Nexus 4 using xda app-developers app
Click to expand...
Click to collapse
Yes all of the att bloatware. I removed some with root Explorer as well.
Did you just disable them or removed them completely? I'm wondering if there might have been something crucial that was removed. Wish we had a way to return to stock.
Sent from my Nexus 4 using xda app-developers app
Jammol said:
Did you just disable them or removed them completely? I'm wondering if there might have been something crucial that was removed. Wish we had a way to return to stock.
Sent from my Nexus 4 using xda app-developers app
Click to expand...
Click to collapse
I only removed like 3 and the rest I froze or disabled.
Try returning your phone to stock as much as possible by undoing what you did. Even do a factory reset and use the phone without changing anything.
Sent from my Nexus 4 using xda app-developers app
I have the same prob but I'm not rooted or any thing. at&t support supposed to call me tomorrow to try and fix it.
gage0727 said:
I have the same prob but I'm not rooted or any thing. at&t support supposed to call me tomorrow to try and fix it.
Click to expand...
Click to collapse
Well then bam. Its either a ROM issue or a hardware issue. Modem anyone?!
Sent from my Nexus 4 using xda app-developers app
My WiFi was shutting off randomly and turning back on after a minute or so. Just exchanged my phone and haven't seen it again yet. Never had any data issues though.
Sent from my LG-E980 using Tapatalk 2
The worse thing is it still shows I'm in 4g or wifi but data stops working. Thats what makes it suck. At least if it didnt have the icons I could tell faster and do a quick toggle of airplane mode.
idle0095 said:
The worse thing is it still shows I'm in 4g or wifi but data stops working. Thats what makes it suck. At least if it didnt have the icons I could tell faster and do a quick toggle of airplane mode.
Click to expand...
Click to collapse
Swap that bad boy out then.
Sent from my LG-E980 using Tapatalk 2
Yeah I definitely suggest swapping it too. Hopefully mine doesn't have any these issues.
Sent from my Nexus 4 using xda app-developers app
i have 4 full bars of lte where i live. my htc one got maybe 1 or 2 bars. lg radios are kick ass.
k an update i ended up returning my phone and getting the Samsung s4. reason being i found out the lg dose not have a very good radio for rural areas. i found that it only has like two freq. for 3g and 2 for 2g. maybe with a rooted phone you can change out the radio from another phone or something. But an un-rooted phone it sucks. I really liked the phone too because nice big screeen and every thing.
Oh and the s4 blew the lg out of the water as far as signal and everything. I had an htc inspire before and had to mod my antenna in order to make phone calls from my basement. i was able to do the same with the s4 with out doing any thing too it.
me 2
I haven't narrowed it down to an exact interval of time but I've seen this a number of times as well. I half wondered if it was because of the WiFi tethering changes I made as it was not happening prior to that change. It's only been the last few days...
gage0727 said:
I have the same prob but I'm not rooted or any thing. at&t support supposed to call me tomorrow to try and fix it.
Click to expand...
Click to collapse
Any word from ATT on this?
Some how i lost connection and goes from H+ to E, and some times stays on grey bars.
Anyone konws why iam having data lost?
I have unlimited data plan. parandoid rom, i tried several rom and radios but no good needs i still have data drops.
Is this a recent development? Call T-Mobile to see if they're working on towers there.
Sent from my SGH-T999 using xda premium
DocHoliday77 said:
Is this a recent development? Call T-Mobile to see if they're working on towers there.
Sent from my SGH-T999 using xda premium
Click to expand...
Click to collapse
If IMEI is intact, it's a T-Mobile issue. I was replying to say that I've had this issue before, once. I was going to call them to complain, but it was fixed in under 24 hours.
Aerowinder said:
If IMEI is intact, it's a T-Mobile issue. I was replying to say that I've had this issue before, once. I was going to call them to complain, but it was fixed in under 24 hours.
Click to expand...
Click to collapse
I think is towers issue I had that in mind too, imei issue not at the moment just data drops and it stays on Edge for long until I put airplane mode for a moment and switch it back that's when I get H+ back
Sent from my SGH-T999 using xda premium
Yeah, either call support to confirm, or give it a day or two to see if it gets better.
Sent from my SGH-T999 using xda premium
Happens to me here and there. sometimes I lose internet conection for 30min to and 1hour. I already called tmobile and told them bout it and how it started happening after they activated lte -.- they said its weird that it shouldn't be happening what should actually be happening is the data speeds geting faster. All they did is reset my data conection and gave me $5 credit for 6months:banghead:
Sent from my SGH-T999 using xda premium
Well if it gets better soon that $5.isn't a bad deal!
Have you tried Odin flashing the Stock firmware? Wipe data to test clean? Try any other modems?
Sent from my SGH-T999 using xda premium
Iv tried flashing stock via odin and it didn't help :/ so I called and got a replacement so far it hasn't happen anymore the thing that sucks is that the replacement I received is defective the home button is not sticking out how its supose to so I called and place another order but they are out of stock I kinda got upset when I was told I would have to wait like bout a week or so to receive my replacement so I asked if later on the road the home button started giveing me problems was I allowed to exchange for a replacement I wss told yes so I cancelled it cuz I could live with my phone like that not really a big thing
Sent from my SGH-T999 using xda premium
Sometimes if you press the issue they will replace it with a comparable model. They certainly have the T999L in stock if you want to ask if that's a possibility. Dont expect it to work, but could be worth a shot...
Sent from my SGH-T999 using xda premium
I called T-Mobile but they just reset the lines well that's what they said.
And nothing still the same data drops, iam going to try odin flash and I would see if that helps
Sent from my SGH-T999 using xda premium
If the flash doesn't help, wait another day or two and call back if it doesnt improve. Tell them you'd like to have a help ticket escalated because their last attempts did not help. Just try to get them to put you in contact with a tech who has the ability to deal with things on a more specific level. Most likely you only got the first level of support. They don't have many permissions to deal with a lot of issues. A lot if them are told that account resets will fix everything it seems like!
Hopefully though, things will jusy improve as they work on towers and upgrades.
Sent from my SGH-T999 using xda premium
Has anyone experienced this, or know how to get it back? My son was playing on my phone, then I noticed my phone was warm. I used knock off to turn it off. That still works great, but knock on no longer works. I tried disabling and re-enabling it. Any ideas? Advice? Rooted zvc stock.
Sent from my LG-LS980 using Tapatalk
I got this as well. Was told by LG that it was hardware related. They said send it to them and they would send a refurb
Sent from my LG-LS980 using XDA Premium 4 mobile app
Yeah my brothers phone did it three months ago and now mine.. You have a dead spot on your screen.. I fOund mine using the notification pull down and seeing where it wanted to jump from the dead area of the touchscreen
Sent from my LG-LS980 using xda app-developers app
On android Central Someone said to toggle it on/off. If still having problems he said to recalibrate screen in settings, apparently that worked, but your milage may vary.
darkpoe said:
Yeah my brothers phone did it three months ago and now mine.. You have a dead spot on your screen.. I fOund mine using the notification pull down and seeing where it wanted to jump from the dead area of the touchscreen
Sent from my LG-LS980 using xda app-developers app
Click to expand...
Click to collapse
By the way, it's not a dead spot on my phone. I've used the developer settings plus knock off works fine. Clearly there is some issue going on with these phones since it seems to be happening to a number of folks.
Mine is fine to but no knock on. Advice is dont order replacement from Sprint. Mine has been on back order for a week.
Sent from my LG-LS980 using XDA Premium 4 mobile app
wcr84 said:
Mine is fine to but no knock on. Advice is dont order replacement from Sprint. Mine has been on back order for a week.
Sent from my LG-LS980 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
I baked everything up. I don't think it's a dead spot on the screen, as knock off work fine, and touch sense operations work perfect. Not sure what the issue is.
Sent from my LG-LS980 using Tapatalk
I've been experiencing the same thing as everyone else is reporting, lost knock on but no dead spots. Knock off works
I think I'll .tot zvc back and restore my backup later on today or tomorrow. I'll post my results.
Sent from my LG-LS980 using Tapatalk
infirno77 said:
I think I'll .tot zvc back and restore my backup later on today or tomorrow. I'll post my results.
Sent from my LG-LS980 using Tapatalk
Click to expand...
Click to collapse
.tot did not restore knock on for me. Did that last night and did not install any apps. Knock off works fine and checked and tested for dead spots.
Sent from my LG-LS980 using XDA Premium 4 mobile app
I did the TOT upgrade to ZVC beginning of the month. Knock on/off both work fine. No issues to report.
Sent from my iPad using Tapatalk
My knock off works fine and it is a dead line about a quarter inch on my phone, it is where the brightness slider is. On my old phone it was a thin line on the very bottom.. My brothers phone it was where the quick toggles are. My current dead spot is weird it reports multiple touches on the border of the area when touching the dead area, so it does get detection but in the wrong spot and gets two of them(using show touch data in the developers menu). Guy at the Sprint store by my house said he has had a few of these come by with knock on issues, but he couldn't speak for the dead line since most people don't delve that far in to the phone, most people just say my phone doesn't work. I tot it with zv7 and zvc to test
Sent from my LG-LS980 using xda app-developers app
---------- Post added at 12:06 AM ---------- Previous post was at 12:04 AM ----------
Replaced phone comes in tomorrow though, so just exchange it if you can
Sent from my LG-LS980 using xda app-developers app