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Hello XDA and Happy New Year!
I have a rooted Note II sgh-i317m locked to Bell Mobility. I would like to use it with another carrier. I have asked one source for an unlock code, and verified that he received the correct IMEI for the phone, but he said he was unable to get one. I have tried "00000000" but that doesn't work.
I rooted it to try GalaxSim Unlock from the Play store. GalaxSim says it is incompatible with this device. When I click "show details" I get "undefined" for IMEI, Sim Lock status, Product code, Serial Number, and all the rest of the fields. (I believe the app is using the android SDK to query the device for these settings and getting nulls.)
Rooting was a piece of cake with Odin, but how do I unlock my phone?
HB
edited to add details:
Android 4.1.1
Build number JRO03C.I317MVLALJ2
My root method was from galaxynote2root.com; it apparently doesn't touch the firmware.
try this method?
http://forum.xda-developers.com/showthread.php?t=2014982
Yes, this worked just fine! I am now happily using my Note 2 unlocked from Bell (AKA Hell) Mobility on Fido LTE.
Sent from my SGH-I317M using xda app-developers app
rogers sgh-i317m
HELP! I have a note 2 from rogers, i recently tried to do the service mode unlock. (#*197328640#) followed the instructions but i was missing the option 4 nv data. found out later that it was 4.1.1 i had 4.1.2. So got impatient took it to the local cell unlocker fella. He ran into trouble with entering the unlock code then attempted a process that reversed what i did and entered the code, this seemed to work the unlock with the code was successful. Or so it seemed until i inserted my telus sim card then my $780 dollar phone that i just paid cash 2 days ago wont accept the sim or any other including rogers. I tried rooting and i put 4.1.1 back on this got me to the point where it will accept a rogers sim but data will only run edge and call out if i set it to gsm only in network settings this is the only way it will accept a rogers sim only
unlocked
me too , i can not unlock my note 2 canada sgh-í7m
Does this method work if im on the latest 4.3 from Bell?
umirza85 said:
Does this method work if im on the latest 4.3 from Bell?
Click to expand...
Click to collapse
No.
i know it a little late but if there are still people reading this today, well... this worked for me, and you need to be on 4.1.x variant of the note 2 i317/m rom.
I was initially on a 4.4.2 Koodo variant and downgraded it to a 4.1.1 Bell variant before i was able to successfully unlock the phone, since anything after 4.1.x that method is blocked/unavailable/patched. After i was done, my Videotron sim card was accepted and LTE is working flawlessly. Flashing Bells 4.4.2 rom posed no issues and phone was back to normal. Software updates were being checked normally (even tho no official lollipop will ever come from Samsung... but just saying) and nothing was acting out of the ordinary.
only problem is (but shouldn't really be anymore) that your KNOX counter will trip and will stay stuck at 1 due to some hardware thingy being physically changed. This is because of the Security enhancements being violated when downgrading from 4.4.x to 4.1.x. (kitkat to jellybean is a big nono to the SE, but the other way around or kitkat to kitkat is fine)
if any issues or questing feel free to ask GL
Ok so this is still a work in progress but it works, and lte works on my att and tmobile sims. Ill post as many screen shots and be detailed as I possibly can so bear with me.....
So i have a samsung galaxy s4 the sgh-s970g, and a customer needed it unlocked so I thought I would give it a try. Its been a fun phone to mess with. So I am on 4.2.2 and this is the only version I have tested on. I havent tested on 4.3 so let me know if it works for you.
So my baseband is MH3. I used saferoot to root the phone and then I used the twrp for the m919 version to get a custom recovery. after this i went into recovery and made a nandroid. I would advice you do the same if your going to try this, because I am in no way responsible for anything that happens to your phone it will trip your knox counter and your warranty is now void.
ok so I have a tmobile sim in the phone the whole time because it gives you a invalid sim message and when you get rid of that the phone is unlocked. Now I flashed the wicked v-8 4.2.2 custom m919 rom onto the phone. And after that i booted it up like normal and had no problems booting it. So when it finally boots up this is what I see....
know with the tmobile rom it is asking for a sim unlock code. This is where it gets a little tricky.. Youll need to download region lock.apk
you can get it from the play store or from the developer on xda, (great app by the way). So now is when i procedded to use spt box to unlock part of this but i believe you can do it without the spt. so just set your phone up and when your done your settings should look like this... youll still have straight talk radio but everything else including kernel is the tmobile m919.
Ok so now go ahead and open up the region unlock apk and instead of pressing unlock your going to lock it. when its done go ahead and reboot it and then its going to ask your for a password again but this time you know it.. Its going to be 00000000, or atleast it was for me but like I said i dont believe spt is needed to reset the efs i believe the region lock apk will do this and it shoould say unlock succesful like this...
the only kicker is anytime you reboot your phone your going to have to run region lock and lock your modem and then reboot and type in the 8 zeros to unlock if someone figures out a better way that would be awesome.. I also believe this method could be used to help unlock the s4 l720t and sm-n900p without the assisstance of sprint. Any feedback and help would be greatly appreciated and enjoy your unlocked phone....
hi bro
robhuffster said:
the only kicker is anytime you reboot your phone your going to have to run region lock and lock your modem and then reboot and type in the 8 zeros to unlock if someone figures out a better way that would be awesome.. I also believe this method could be used to help unlock the s4 l720t and sm-n900p without the assisstance of sprint. Any feedback and help would be greatly appreciated and enjoy your unlocked phone....
Click to expand...
Click to collapse
hi bro, my question is, i have one L720T for unlock this, i need root with m919 ? and unlock with SPT BOX ???
robhuffster said:
Ok so this is still a work in progress but it works, and lte works on my att and tmobile sims. Ill post as many screen shots and be detailed as I possibly can so bear with me.....
So i have a samsung galaxy s4 the sgh-s970g, and a customer needed it unlocked so I thought I would give it a try. Its been a fun phone to mess with. So I am on 4.2.2 and this is the only version I have tested on. I havent tested on 4.3 so let me know if it works for you.
So my baseband is MH3. I used saferoot to root the phone and then I used the twrp for the m919 version to get a custom recovery. after this i went into recovery and made a nandroid. I would advice you do the same if your going to try this, because I am in no way responsible for anything that happens to your phone it will trip your knox counter and your warranty is now void.
ok so I have a tmobile sim in the phone the whole time because it gives you a invalid sim message and when you get rid of that the phone is unlocked. Now I flashed the wicked v-8 4.2.2 custom m919 rom onto the phone. And after that i booted it up like normal and had no problems booting it. So when it finally boots up this is what I see....
know with the tmobile rom it is asking for a sim unlock code. This is where it gets a little tricky.. Youll need to download region lock.apk
you can get it from the play store or from the developer on xda, (great app by the way). So now is when i procedded to use spt box to unlock part of this but i believe you can do it without the spt. so just set your phone up and when your done your settings should look like this... youll still have straight talk radio but everything else including kernel is the tmobile m919.
Ok so now go ahead and open up the region unlock apk and instead of pressing unlock your going to lock it. when its done go ahead and reboot it and then its going to ask your for a password again but this time you know it.. Its going to be 00000000, or atleast it was for me but like I said i dont believe spt is needed to reset the efs i believe the region lock apk will do this and it shoould say unlock succesful like this...
the only kicker is anytime you reboot your phone your going to have to run region lock and lock your modem and then reboot and type in the 8 zeros to unlock if someone figures out a better way that would be awesome.. I also believe this method could be used to help unlock the s4 l720t and sm-n900p without the assisstance of sprint. Any feedback and help would be greatly appreciated and enjoy your unlocked phone....
Click to expand...
Click to collapse
Great news, i read your post on gsmforum and i was waiting for this post. will try the same on other model.
pl share the download link for tmobile rom.
Thanks a lot for your great work.
here
javed91214 said:
Great news, i read your post on gsmforum and i was waiting for this post. will try the same on other model.
pl share the download link for tmobile rom.
Thanks a lot for your great work.
Click to expand...
Click to collapse
its the wicked v8 if your on 4.2.2 or lower and and its v10 if your on 4.3 or higher just look on xda under the m919 youll find it
robhuffster said:
its the wicked v8 if your on 4.2.2 or lower and and its v10 if your on 4.3 or higher just look on xda under the m919 youll find it
Click to expand...
Click to collapse
i tried wicked v8 and v10 both on L720T , but i am getting Invalid sim card error.
javed91214 said:
i tried wicked v8 and v10 both on L720T , but i am getting Invalid sim card error.
Click to expand...
Click to collapse
Region away app works only up to 4.3, so I guess you need to downgrade the baseband to L720T's MK3 modem.
No harm in trying.
Ive tried that
bigbyte.me said:
Region away app works only up to 4.3, so I guess you need to downgrade the baseband to L720T's MK3 modem.
No harm in trying.
Click to expand...
Click to collapse
the l720t was actually shipped with a 4.2.2 rom and if you could find that modem for the 4.2.2 it was originally shipped with you can unlock it
robhuffster said:
the l720t was actually shipped with a 4.2.2 rom and if you could find that modem for the 4.2.2 it was originally shipped with you can unlock it
Click to expand...
Click to collapse
I can only find a 4.3 ROM for L720T not any version before it.
So, just to clarify, do we have to use the ROM or can we do this on stock? I have two of these LTE-T marked phones from Straight Talk that I'd like to use AT&T Straight Talk SIMs with.
tried this on a stock tmobile mdl firmware with the mh3 baseband with no go.. What am i doing wrong?
Has anyone been able to unlock these tracfone devices officially through a tracfone provided unlock code???
imzjustplayin said:
Has anyone been able to unlock these tracfone devices officially through a tracfone provided unlock code???
Click to expand...
Click to collapse
Yes i have, Tracfone will have to provide an update to fix the issue. Reason is that everytime you enter the code its accepted. But as soon as you reboot the phone it asks for the code again. So not sure how tracfone will handle this.
Well I returned my $250 Black Friday special as I just have no faith in getting an unlock code for these Galaxy S4s as I wanted to use it on AT&T and I had picked up the Tmobile version. I'll have to settled for a used item instead.
So will this phone work with a straight talk att Sim and a tmo Sim as long as its through ST?
After fallowing all the steps I get to the 8 0's hit enter and it just sits at the screen, and says unsuccessful. Sgh-s970g bb:mh3 av:4.2.2
Anyone know of a pay site to unlock this device. The one legit one was for over seas and I'm in US. I tried offering straight talk money and they said this phone needs to be active for 5 more months before they'll provide me the unlock code. I guess you need 12 months of active service to be eligible for the unlock program. The only thing is, is it will only work on a straight talk T-Mobile Sim until then. Tia.
It DOES work. I installed the wikid v8 rom on a SHG-S970G this morning, opened region lock, unlocked modem, relocked modem rebooted, and entered my unlock code and BAM, Successful unlock. Thanks a grand! By the way i bought the unlock code on a 3rd party site. Im now running ATT on the phone.
Straighttalk will only unlock phones purchased on or after Dec 2013, currently active on ST Service & have been active for 12 consecutive months, if you call the unlock department you will be transferred to their automated information center if your phone is not eligible for unlocking, this is just to inform you of the requirements to unlock your device.
ST unlock
I've had mine 6 months... Called them 5 times and they told me everytime they couldn't unlock my phone (sgh s970g). So.. I used CHIMURA to root for free. Installed the m919 twrp for recovery. Installed wikid v8 using twrp installed regionlockaway locked the modem rebooted, entered my unlock code and it gave me a successful unlock. As stated I'm running a Straighttalk AT&T sim on mine.
Extrapolate to S5?
james4117 said:
I've had mine 6 months... Called them 5 times and they told me everytime they couldn't unlock my phone (sgh s970g). So.. I used CHIMURA to root for free. Installed the m919 twrp for recovery. Installed wikid v8 using twrp installed regionlockaway locked the modem rebooted, entered my unlock code and it gave me a successful unlock. As stated I'm running a Straighttalk AT&T sim on mine.
Click to expand...
Click to collapse
Do you think a similar technique can be applied to a Galaxy S5 from Net10/TracFone? I tried to use a S902L with my (Canadian ) Rogers SIM card and unsurprisingly, it didn't accept it
Is it possible to Sim unlock 4.4.2? Maybe by flashing a 4.1.1 modem?
blu422 said:
Is it possible to Sim unlock 4.4.2? Maybe by flashing a 4.1.1 modem?
Click to expand...
Click to collapse
Ive flashed over 24 gn2 and s3's through old modems and menu. There's a sticky about it.
blu422 said:
Is it possible to Sim unlock 4.4.2? Maybe by flashing a 4.1.1 modem?
Click to expand...
Click to collapse
By Sim unlock, do you mean you want to use an AT&T phone on another carrier? If that's what you are looking for, give me a few minutes to test something.
creepyncrawly said:
By Sim unlock, do you mean you want to use an AT&T phone on another carrier? If that's what you are looking for, give me a few minutes to test something.
Click to expand...
Click to collapse
Isn't that what a sim unlock is? Correct me if I have it wrong.
emeianoite said:
Isn't that what a sim unlock is? Correct me if I have it wrong.
Click to expand...
Click to collapse
Yes, of course.
But I am fairly new to the note 2 so I don't have much stored up information. I now see a post that indicates that flashing a certain 4.1.1 modem, MJ2 I think, gives the user a service menu where you can change the unlock setting. So now the OP's question makes sense. Only he should have been able to find the same post I did.
In a minute, as soon as my wife lets me borrow her phone, I'm going to test an unlock tool I know about to see if it works on 4.4.2 stock.
creepyncrawly said:
Yes, of course.
But I am fairly new to the note 2 so I don't have much stored up information. I now see a post that indicates that flashing a certain 4.1.1 modem, MJ2 I think, gives the user a service menu where you can change the unlock setting. So now the OP's question makes sense. Only he should have been able to find the same post I did.
In a minute, as soon as my wife lets me borrow her phone, I'm going to test an unlock tool I know about to see if it works on 4.4.2 stock.
Click to expand...
Click to collapse
Yes, but that's for 4.1.2 idk if it will work with 4.4.2 I just don't wanna accidentally ruin my phone. And I think you mean LJ2 not MJ2 and thanks that'd be great if you could keep me posted
emeianoite said:
Ive flashed over 24 gn2 and s3's through old modems and menu. There's a sticky about it.
Click to expand...
Click to collapse
Were any of them on 4.4.2?
blu422 said:
Were any of them on 4.4.2?
Click to expand...
Click to collapse
The dialer codes that worked on 4.1.1 to unlock the phone via the hidden menu. Does not work on 4.4.2 anymore. And being you took the ota update, there's no way of downgrading you firmware...
Sorry to tell you..
Another way is to contact AT&T by email, about unlocking the phone. Can't remember what the exact name is, but goggle search it. They'll send you the SIM code, if the phone is out of contact!!! Takes about 2-3 days when I did my skyrocket to run on TMO.
Just my 2¢®™
Sent from my T889 N2/N3/S5..
At one time, there was a free app on XDA called GalaxSim Unlock. For some reason, the developer pulled the free app download, and the only version then available was the paid version on Play. I have a copy of the free one from before it was pulled, and it works on the Captivate and the Galaxy S II, and some other galaxy phones, not sure which ones. So I tried it tonight on my wife's Note 2 which is running Stock NE5 with TWRP recovery and has the MC3 boot loader. However, the unlock failed, saying unable to read nvdata. So it's apparently a no go on this phone.
Bajanman said:
The dialer codes that worked on 4.1.1 to unlock the phone via the hidden menu. Does not work on 4.4.2 anymore. And being you took the ota update, there's no way of downgrading you firmware...
Sorry to tell you..
Another way is to contact AT&T by email, about unlocking the phone. Can't remember what the exact name is, but goggle search it. They'll send you the SIM code, if the phone is out of contact!!! Takes about 2-3 days when I did my skyrocket to run on TMO.
Just my 2¢®™
Sent from my T889 N2/N3/S5..
Click to expand...
Click to collapse
That only works if the contract the phone was in was not defaulted, and or you are the original owner of the phone.
re: sim unlock
I recently bought a soft bricked SGH-I317 (stuck on "firmware upgrade encountered and issue"). I tried flashing LJ2 firmware and got it to change to being hung on the "Samsung Note II" logo. I think this is when it changed as I was trying all sorts of flashing trying to get off the "firmware upgrade encountered an issue" screen (also Kies would not recognize that the phone was connected). Tried different recoveries and firmware without making any progress until I flashed the 4.4.2 (I317UCUCNE5) bootloader. The phone booted into Philz recovery after that. I then flashed the stock LJ2 firmware w/ LJ2 modem, sim unlocked the phone and then flashed Skynote Air 4.3 along with the 4.4.2 (NE5) modem. This is the setup that I am using on T-Mobile now with no problems except that the Knox counter is tripped. Hope this helps shed some light on the problem.
I discovered a problem with Skynote 4.3 with the 4.4.2 bootloader. If I try to charge it with the phone turned off, the phone will freeze at the empty battery symbol and requires a battery pull to get the phone to turn on. Everything else seems to work okay.
jsdad said:
I recently bought a soft bricked SGH-I317 (stuck on "firmware upgrade encountered and issue"). I tried flashing LJ2 firmware and got it to change to being hung on the "Samsung Note II" logo. I think this is when it changed as I was trying all sorts of flashing trying to get off the "firmware upgrade encountered an issue" screen (also Kies would not recognize that the phone was connected). Tried different recoveries and firmware without making any progress until I flashed the 4.4.2 (I317UCUCNE5) bootloader. The phone booted into Philz recovery after that. I then flashed the stock LJ2 firmware w/ LJ2 modem, sim unlocked the phone and then flashed Skynote Air 4.3 along with the 4.4.2 (NE5) modem. This is the setup that I am using on T-Mobile now with no problems except that the Knox counter is tripped. Hope this helps shed some light on the problem.
I discovered a problem with Skynote 4.3 with the 4.4.2 bootloader. If I try to charge it with the phone turned off, the phone will freeze at the empty battery symbol and requires a battery pull to get the phone to turn on. Everything else seems to work okay.
Click to expand...
Click to collapse
My sister sell her note 2 to me because she's gonna upgrade to samsung galaxy S5. It was an att and I'm using T-mobile.
I did check the baseband ver and It was i317UCUCNE5 (4.4.2 OTA). the question is it is safe to flash base band ver i317UCALJ2 using ODIN?
Can you do the step by step process and also links of the files and software did you use please? thanks
emeianoite said:
Isn't that what a sim unlock is? Correct me if I have it wrong.
Click to expand...
Click to collapse
It's a network unlock, so you are free to use any GSM carrier. You can lock your sim card -- then a pin is required for your phone to connect to your carrier. It's the old skool method to stop unauthorized use, from the days before a lock screen pin.
I bought a SGH-I317M today off someone. It was locked to Bell Canada. I did the dumb thing by letting Kies update the firmware. And as i've read I'm pretty screwed for downgrading it. I tried unlocking it but the hidden menu didn't give me the 4th option in the network lock path. So i tried bunch of things which at one point required me installing Kies for drivers and thats when I i let it slip and update. So now I'm still searching for a method to unlock my phone. I've gotten philstouch recovery on and Skynote working. I just tried flashing the rogers_j2 modem.. hoping this will work.. you think I should just pay one of those sites or a retailer for the sim unlock ccode?
trunks10k said:
I bought a SGH-I317M today off someone. It was locked to Bell Canada. I did the dumb thing by letting Kies update the firmware. And as i've read I'm pretty screwed for downgrading it. I tried unlocking it but the hidden menu didn't give me the 4th option in the network lock path. So i tried bunch of things which at one point required me installing Kies for drivers and thats when I i let it slip and update. So now I'm still searching for a method to unlock my phone. I've gotten philstouch recovery on and Skynote working. I just tried flashing the rogers_j2 modem.. hoping this will work.. you think I should just pay one of those sites or a retailer for the sim unlock ccode?
Click to expand...
Click to collapse
Please let me know if it works. mine is galaxy note 2 4.4.2 NE5 baseband and I've done some research and they said that if you upload your firmware thru OTA there is a possibility that it will soft brick you phone due to unknown security reason.
I'm just waiting for conformation from some one that it's safe to flash J2 modem on a NE5 OTA
in the US, if your phone is more than 6 months old and your contract is in good standing you can ask for the unlock code. I don't know if Canada is similar.
I was going to post the same question about unlocking I317 4.4.2, and found this post which is similar to what I'm looking for so just want to add to pump the question.
It's been a while but I have done unlocking for other At&t models (S3, S4) and learned that later versions don't with the option in hidden menu to unlock, and the work around is to downgrade. However with devices that have OTA updates, it's not possible to downgrade the bootloader.
Is this the same for Note 2 I317? If so, any other method available to unlock this device to use it on other GSM networks? (I just bought one and it's on Kitkat 4.4.2 UCUCNE5, and looking for unlock...)
It's only the modem that needs to be flashed. So whatever bootloader you're on doesn't matter.
I wanted to unlock my phone today. ATT website wouldn't let me do it until my contract was fufilled, so I did some web searching.
Started with 4.4.2 and NE5 baseband. Loaded original baseband via recovery, and used the debug menu to unlock the sim. After that, updated the baseband back to the latest. Tmobile sim seems to be working just fine.
dmrfresh said:
I wanted to unlock my phone today. ATT website wouldn't let me do it until my contract was fufilled, so I did some web searching.
Started with 4.4.2 and NE5 baseband. Loaded original baseband via recovery, and used the debug menu to unlock the sim. After that, updated the baseband back to the latest. Tmobile sim seems to be working just fine.
Click to expand...
Click to collapse
What bootloader were u on?
Sent from the TermiNOTEr 2! ?
I have searched and searched and can not figure out how to unlock this phone.
I am currently running CM 11 2014 05 04 snapshot
Kernal 3.4.87-cyanogenmod-gf485c9a
Ofcourse Galaxy S3 on AT&T
I have tried the *#197328640# but absolutely nothing happens
I contacted at&t for the unlock code. They send me one, I inserted a tmobile sim, get prompted for the code, put it in and it prompts me again.
In the email from at&t I was warned that if I type the code in 5 times the phone will become permantly locked to at&t so I only did it twice so far.
I have read posts that I need to be on 4.1.1 for the *#190xxxxxxx to work but at the same time I see multiple posts saying that it will brick my phone if I downgrade.
Any help would be VERY appreciated
If you do not have the 4.3 bootloader or newer, you can use Odin to downgrade your ROM to 4.1.1, unlock it, and upgrade.
If you do have the 4.3 or newer bootloader, you must purchase an unlock code. If you purchase an unlock, you will probably have to be running a stock ROM in order to get the prompt to enter your unlock code.
Yup. Flash stock and enter the code from a stock dialer and ut should work.
I already have the code from ATT so I'll flash stock and try that
Thx alot
-deleted
Sent from my SAMSUNG-SGH-I747 using XDA Free mobile app
Has any one had positive experiences with SIM unlocking the AT&T sgh-i747 (Galaxy S III) after the 4.3 update with a code??
I paid $14.99 to SamMobile to unlock using their software but it didn't work and they don't answer my emails. But that's not with a code
Admins: if there is a thread for this already, please point me to it. I could not find one with successes after the 4.3 update
Note that AT&T didn't want to give me a code: I had cancelled the service already and paid the ETF (foolish, I know), and now they don't care about me
I've seen plenty if users have success unlocking with a code. I don't know about how sammobile does it though.
You have to be stock for it to work BTW.
Sent from my SAMSUNG-SGH-T999 using Tapatalk
Thanks doc. By "stock" you mean the official ROM without root? As I said, it's not the original version (4.1.1) but the OTA update to 4.1.3 by AT&T
I will have to buy some code
Root doesn't matter. Many custom stock based ROMs will also work but some may have removed some needed files which is why I just said stock. As long as its stock based and has the stock dialer it should work though.
Sent from my SAMSUNG-SGH-T999 using Tapatalk
So, no one has any experience to share? has anyone unlocked a Galaxy S III 4.3 with a code? It's OK if you prefer to PM that info to avoid being interpreted as advertising
Official AT&T Unlock Code Fails
My contract ended id-September so I requested an unlock code, which was previded (below). I sent two separate requests for the unlock code and the number provided twice matches. I tried the unlock code (while using a T-Mobile SIM card) twice and the phone said the code was incorrect.
I prepared the phone by doing a factory reset. These are the phone details:
Model number
Samsung-SGH-I747 running
Android version
4.4.2
baseband
I747UCUFNE4
kernel
3.4.0-1514807
[email protected] #1
Mon May 19 21:00:05 KST 2014
Build number
KOT49H.I747UCUFNE4
These are the instructions provided:by AT&T:
Thank you for contacting AT&T Customer Care about unlocking your AT&T Mobile device. We have reviewed your request and confirmed that the device may be unlocked. You should complete the unlock process before porting out your number for use with another carrier. Please allow 24 hours upon receipt of this notification to complete the unlock process.
Your Unlock Code is :12345678
Unlock Steps - Use Non-AT&T SIM Card
1. Power off the device and insert a non-AT&T SIM card.
2. Power on the device.
3. Network Lock displays: Enter the device unlock code.
4. Enter the eight-digit unlock code.
5. Press OK.
Note: You are allowed five attempts to unlock before your device permanently locks to the AT&T network. Note: If your device has been altered from the original manufacturer's standards, such as rooting the device, your unlock code may not work and you will need to contact the original manufacturer for assistance.
For questions regarding AT&T Mobile device, please visit the Phone/Device Learning Center. Thank you for your business. For other questions about our AT&T wireless service or other Mobile devices, please visit att.com.
I've tried the unlock twice and it did not work. The phone is rooted. I think I manually installed 4.4.2 because the OTA failed many time to update.
I think these instructions are confusing in that step 3 and step 4 both say enter the unlock code. Is there a second code? I thought an phone unlock code is a single 8-digit number.
I have successfully unlocked an old HTC Aria so I have a little bit of experience performing unlocks. But if you have advice I'd appreciate hearing your thought.
wpscully said:
My contract ended id-September so I requested an unlock code, which was previded (below). I sent two separate requests for the unlock code and the number provided twice matches. I tried the unlock code (while using a T-Mobile SIM card) twice and the phone said the code was incorrect.
I prepared the phone by doing a factory reset. These are the phone details:
Model number
Samsung-SGH-I747 running
Android version
4.4.2
baseband
I747UCUFNE4
kernel
3.4.0-1514807
[email protected] #1
Mon May 19 21:00:05 KST 2014
Build number
KOT49H.I747UCUFNE4
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Forgive me for asking but is your phone running a stock ATT ROM? Does the imei obtain from the phone match the imei on the label under the battery?
audit13 said:
Forgive me for asking but is your phone running a stock ATT ROM? Does the imei obtain from the phone match the imei on the label under the battery?
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Yes, the IMIE shown on the label and via About device --> Status are identical. I asked AT&T twice for the unlock code because I thought maybe I sent the wrong code. I'm 99.9% sure the IMIE number I used is correct.
Yes, the flavor of Android installed is the AT&T version. If I recall, in August 2014 I used ODIN to manually install 4.4.2 because the over-the-air update was not working. (The OTA would download but fail to install. I'd wait for two or three days before I could try a second, third, forth... time.) I have also done a reset via Accounts --> Backup and reset. The MicroSD card was erased too, through the reset process. The lock screen, the home screen, all the typical AT&T add-on applications seem to be as they were when I purchased/upgraded the phone two years ago.
4.4.2 is rooted and I have Chainfire's SuperSU v2.00 Pro installed.
I should mention this: When I look at About device --> Status, all the way at the bottom, is "Device status" which shows "Custom". This isn't a setting. I suppose this is why the network unlock code is not working.
I'm not sure what to do next. I can't recall the page on XDA which guided me through the install of 4.4.2. I'll look a little harder because I'm sure I used XDA as my guide for the upgrade. Perhaps I'll try to install a non-root 4.4.2 image.
I never expected that I'd have five and only five tries at network unlock. I've used three tries... I need to make sure the last two work! Any advice is appreciated.
Sorry, I'm out of ideas. All I can suggest is flashing back to completely stock with stock recovery and no root access.
someniceguy said:
Note that AT&T didn't want to give me a code: I had cancelled the service already and paid the ETF (foolish, I know), and now they don't care about me
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In my case AT&T told me they would not give me a code until I paid off my contract. I would seem they don't care about their former or current customers.
I showed them though, I was still on 4.1.2 and simply donwgraded my modem and used the free unlock method. It's now time to upgrade to kitkat.
@wpscully
Don't know if you still need help, but maybe this would do the trick? I think it's the last post that's describing a different method of getting the unlock code to work.
http://forum.xda-developers.com/showthread.php?p=55677344
Sent from my SAMSUNG-SGH-I747 using Tapatalk
@DocHoliday77, your pointer you mention above has proven invaluable. For the record here is the link I used; http://forum.xda-developers.com/showpost.php?p=55677344&postcount=137 MrBrown72 has a secret code and menu selections which seem to tell my phone to ignore all the customizations I made (root, maybe removing some AT&T bloat) and accept the valid network unlock code AT&T provided when my contract ended. The phone is now working on T-Mobile, rooted still, and none the worse for wear. I also want to thank Audit13 for advice on what not to do, and well as his guiding me so I found the hints that the phone considered itself "custom".
Finally I'll mention that if I had not been able to unlock this phone I never, ever would have selected AT&T as a cell provider. In this process they were professional, respectful, and helpful. T-Mobile didn't get my old line transferred before my AT&T contract ended. AT&T probably could have made clearing up this transfer very hard. But they were kind, understanding and efficient in reinstating my old number briefly so T-Mobile could finish the transfer.
I know others have had trouble with vendors. I wish all companies could understand that being unhelpul or rude is the fastest way to lose a customer for life.