Please help! Lost IMEI with no backup - AT&T, Rogers, Bell, Telus Samsung Galaxy S III

I have been running Task's AOKP (4.3.1 with LK3 bootloader) for a while now with no issues. Last night I decided to do a fresh install of it and started to run into problems now. I can no longer connect to LTE and only have edge service. After some researching I notice that my IMEI now says 0 and that can lead to not connecting to networks. Everything I have read says one way to get your IMEI back is to flash back to stock but since I have been running 4.3 there is no way to go back without bricking from what I have read? Is there any way to recover your IMEI or am I out of luck? I have tried reflashing/clearing caches and that made no difference..
I would be grateful for any help of If someone can point me in the right direction..
Thanks in Advance!

mrhatfi said:
I have been running Task's AOKP (4.3.1 with LK3 bootloader) for a while now with no issues. Last night I decided to do a fresh install of it and started to run into problems now. I can no longer connect to LTE and only have edge service. After some researching I notice that my IMEI now says 0 and that can lead to not connecting to networks. Everything I have read says one way to get your IMEI back is to flash back to stock but since I have been running 4.3 there is no way to go back without bricking from what I have read? Is there any way to recover your IMEI or am I out of luck? I have tried reflashing/clearing caches and that made no difference..
I would be grateful for any help of If someone can point me in the right direction..
Thanks in Advance!
Click to expand...
Click to collapse
You can go back to stock. The issue has to do with bootloaders. If you try to go back to a previous bootloader once loading MJB you will brick your phone. You can, however, go back to a previous or stock Rom.

mrhatfi said:
I have been running Task's AOKP (4.3.1 with LK3 bootloader) for a while now with no issues. Last night I decided to do a fresh install of it and started to run into problems now. I can no longer connect to LTE and only have edge service. After some researching I notice that my IMEI now says 0 and that can lead to not connecting to networks. Everything I have read says one way to get your IMEI back is to flash back to stock but since I have been running 4.3 there is no way to go back without bricking from what I have read? Is there any way to recover your IMEI or am I out of luck? I have tried reflashing/clearing caches and that made no difference..
I would be grateful for any help of If someone can point me in the right direction..
Thanks in Advance!
Click to expand...
Click to collapse
I had a similar problem after recovering from a hard brick. Try to Reflash your modem. That's what got me service again after my bricking incident. My imei number showed as 0 and my baseband showed as unknown(go to settings, about device, look for baseband what does it show, then cruise back up to status and you got the imei there zero of course).
Sent from my SAMSUNG-SGH-I747 using xda app-developers app

This might help restore imei: http://forum.xda-developers.com/showthread.php?t=1804117

You found a resolution yet?
Sent from my SAMSUNG-SGH-I747 using xda app-developers app

theramsey3 said:
I had a similar problem after recovering from a hard brick. Try to Reflash your modem. That's what got me service again after my bricking incident. My imei number showed as 0 and my baseband showed as unknown(go to settings, about device, look for baseband what does it show, then cruise back up to status and you got the imei there zero of course).
Sent from my SAMSUNG-SGH-I747 using xda app-developers app
Click to expand...
Click to collapse
Don't know if it will help but mine did the same after flashing a ROM. Nandroiding back fixed mine.
Sent from my SAMSUNG-SGH-I747

IMEI problems
i had the same problem. what i did is i went back to stock using Odin and used the full NV back up tool use this to put your IMEI back in make sure to put it in correctly save it. Then when you use the NV tool restore it back to the phone it worked for my phone no problems

Another thread about to be locked or deleted. IMEI discussions are not permitted on this site due to abuse.
You can find the information you need from other sites via Google. Reflashing your modem, letting the phone catch a signal and a little time /patience does resolve the problem for many. Once you get back to normal, make sure that you back up your entire EFS /NV in case you run into any future problems.
As others pointed out, do not try to downgrade a 4.3 bootloader. 4.3 was a major update and blew a qfuse in our phones. Meaning that trying to revert it will likely brick your phone. If your IMEI is actually corrupt don't panic. You just need to spend an hour or two of quality time with Google. The information you need isn't that hard to find, it's just buried in an avalanche of help me posts.

Related

[Q] Last Ditch Effort - Verizon Galaxy Nexus - No Radio-CDMA - Baseband Unknown

I've spent nearly two weeks trying to figure out what happened to my phone and how to restore it. After OTA 4.1.1 (I forced this clearing gsf), in a weak coverage area toggled airplane mode. It wouldn't come back out.
Fastboot flash, CWM, TWRP, dd command, Odin, re-partitioning, nand erase all - any attempt to flash radio-cdma.img hangs or fails.
I can confirm that many of the dire warnings about hard-bricking your device... Well, let's just say that with everything that I've tried, even the bolder attempts in the end, did not brick my device. Odin would always get me back.
Baseband Unknown
IMEI Unknown
My Phone Number Unknown
Everything!!! UNKNOWN
I found some threads on here mentioning CDMA tools and I've downloaded and attempted a couple, it seems that my pc has to have all the supporting programs to make a connection to my phone. The problem is these posts are not specific to my device but the S3 and it seems like a whole lot of trouble when there isn't a 'known' path and specific files for my VZW GNX.
I have also ran emmc check several times and memory checks out good. Sim card has also been replaced.
So I sit here today with 4.1.1 installed (less the radio-cdma.img). I can Odin the older stock images found here on XDA by deleting the radio-cdma.img within. Then use fastboot to flash the 4.1.1 images individually to have a Wi-Fi only device.
I'm willing to try anything. Any takers?
Your meid is smoked. You will need to completely reprogram phone. A restore won't do it Cuz its the serial of the device from factory. You can't fix unless you have msl
*Shaolin Shadowboxing*
Thank you for the reply!
Could you point me in the right direction? Is this done using CDMA tools? I've seen places that mention it can be done via the handset dialpad (other devices). I've found threads that give suggestions on how to contact your carrier to get them to give you the msl... and I've also seen posts that state that Verizon's MSL is almost always 000000. My brain is turning to mush! :cyclops:
Thanks again
JediNinjafication said:
Your meid is smoked. You will need to completely reprogram phone. A restore won't do it Cuz its the serial of the device from factory. You can't fix unless you have msl
*Shaolin Shadowboxing*
Click to expand...
Click to collapse
Verizon msl is usually 000000 you will need either the box device came in or the numbers under battery. The sticky part us going to be the MSID number you'll have to put in. If you have the ORIGINAL nandroid you made immediately after you unlocked bootloader, that one might work but no guarantees. The dialer code is *#*#msl#*#* with msl being the 000000. I believe that's it...could be *#*#spc#*#* with spc being spc and then have to enter msl. The MSID is mobile subsidy identification. Sometimes its NAM. Your MIN would be your phone number..mobile identification number.
If you get into the MEID it will have a couple numbers to enter. The numbers you will need will be your ESN hex and dec. I have all the dialer codes and can pm you a link if you like. Once you finish with the MEID repair that's where the NAM MIN thing will be needed. Unfortunately, the NAM/MSID isn't the same as your number and won't accept all 0's but once the meid is back you might be able to restore but am not positive on that. Can call Verizon and have them refresh phone I believe once meid is restored.
*Step Away From The Toolkit And NoROM Gets Hurt*
I tried the dialer code *#*#000000#*#*
The phone did nothing although as soon as I completed it went the field cleared. I'm on my own. Verizon told me a week ago they were sending me a refurb. Called yesterday and there was no record of another phone being sent out. Rep told me my Sim card was not activated in their system and a ticket was opened to have it unlocked on their network. It should be fixed on their end today. However, I still think I'm going to have to get radio-cdma flashed on my phone. Using getprop (from app market) it appears at some point I may have flashed GSM radios. I say this because there are GSM listings from the getprop output.
Any suggestions?
Sent from my Galaxy Nexus using xda app-developers app
I'd probably return everything to stock first. ##XXXXXXX# and *#*#XXXXXX#*#* codes depend a device's factory ROM.
I'm not convinced it's your MEID though. That alone wouldn't stick your phone without signal and you'd still be able to flash a radio. I'd also be careful not to mess with IMEIs or MEIDs unless you're absolutely certain that's the problem. If you're hell bent on it or you're doing it for fun, not caring of you wreck it, look up MEID repair and read up before messing around.
It wouldn't hurt to try and install a new radio via CDMAWS or a similar program. Just don't change anything you're not familiar with. You can really screw things up with programs like that if you mess around.
Sent from my Galaxy Nexus using Tapatalk 2
I'm pretty sure that my problem is due to flashing GSM on my device. I have not had any luck finding out how to go back. I'll check out CDMAWS... first time hearing about it.
untruestory said:
I'd probably return everything to stock first. ##XXXXXXX# and *#*#XXXXXX#*#* codes depend a device's factory ROM.
I'm not convinced it's your MSID though. That alone wouldn't stick your phone without signal and you'd still be able to flash a radio. I'd also be careful not to mess with IMEIs or MEIDs unless you're absolutely certain that's the problem. If you're hell bent on it or you're doing it for fun, not caring of you wreck it, look up MEID repair and read up before messing around.
It wouldn't hurt to try and install a new radio via CDMAWS or a similar program. Just don't change anything you're not familiar with. You can really screw things up with programs like that if you mess around.
Sent from my Galaxy Nexus using Tapatalk 2
Click to expand...
Click to collapse
stwandell said:
I'm pretty sure that my problem is due to flashing GSM on my device. I have not had any luck finding out how to go back. I'll check out CDMAWS... first time hearing about it.
Click to expand...
Click to collapse
Pretty much meid smoked.
Wrong quote..trying to quote above. Just to ensure try *#06# and if it comes back with a string of numbers then you still have the meid. If blank...smoked
Sent from my Galaxy Nexus using Xparent Purple Tapatalk 2
stwandell said:
I've spent nearly two weeks trying to figure out what happened to my phone and how to restore it. After OTA 4.1.1 (I forced this clearing gsf), in a weak coverage area toggled airplane mode. It wouldn't come back out.
Fastboot flash, CWM, TWRP, dd command, Odin, re-partitioning, nand erase all - any attempt to flash radio-cdma.img hangs or fails.
I can confirm that many of the dire warnings about hard-bricking your device... Well, let's just say that with everything that I've tried, even the bolder attempts in the end, did not brick my device. Odin would always get me back.
Baseband Unknown
IMEI Unknown
My Phone Number Unknown
Everything!!! UNKNOWN
I found some threads on here mentioning CDMA tools and I've downloaded and attempted a couple, it seems that my pc has to have all the supporting programs to make a connection to my phone. The problem is these posts are not specific to my device but the S3 and it seems like a whole lot of trouble when there isn't a 'known' path and specific files for my VZW GNX.
I have also ran emmc check several times and memory checks out good. Sim card has also been replaced.
So I sit here today with 4.1.1 installed (less the radio-cdma.img). I can Odin the older stock images found here on XDA by deleting the radio-cdma.img within. Then use fastboot to flash the 4.1.1 images individually to have a Wi-Fi only device.
I'm willing to try anything. Any takers?
Click to expand...
Click to collapse
Try this if you can http://forum.xda-developers.com/showthread.php?t=1743939
Did you do the *#06# I already think its gonna come back blank but ....what the hell right
Sent from my Galaxy Nexus using Xparent Purple Tapatalk 2
JediNinjafication said:
Did you do the *#06# I already think its gonna come back blank but ....what the hell right
Sent from my Galaxy Nexus using Xparent Purple Tapatalk 2
Click to expand...
Click to collapse
Does he have the samsung drivers installed? If so does his computer recognize his phone when plugged in either adb or fastboot? Cause if he does then you can easily go back to stock 4.0.4 IMM76k using my link in above post
MEID definitely smoked. *#06# yields nothing. I have tried flashing back to stock IMM76K but cannot get past radio-cdma flash... it hangs. If I remove the radio-cdma image it stock flashes no problem... but I still don't have MEID when doing that. I believe I flashed GSM ROM or radios at some point. I say this because when in terminal emulator and type getprop, the output has several gsm entries. Verizon is sending me another SIM card. But before I put it in I believe I need to have the GSM stuff off the phone. I'm not quite sure how to do that.
My screen is cracked, Verizon and Samsung can do nothing for me. I'm on my own on this. I have two rumor touch (sprint) that work fine. I also have HTC EVO 4g (Sprint)... been looking at activating on Verizon, but have had no luck getting CDMA tools to recognize phones... even after wiping drivers and re-installing multiple times.
I'm stuck using a very basic Samsung Knack flip at the moment... Sucks big time. Cash is short so I'm trying to make do with what I have.
Still needing help guys and gals!
And thank you all so much for your ideas and suggestions! I have learned a lot!
Sent from my Galaxy Nexus using xda app-developers app
Do you have the box that came with device so can reapply meid? You'll need your msl in order to edit. If have a backup of original stock after you unlocked bootloader..that one might reapply your info. Otherwise you need that mls
Sent from my Galaxy Nexus using Xparent Purple Tapatalk 2
Hi, Guys!
I have the same problem On Samsung Galaxy S3 LTE GT-i9305 - by mistake flashed with ODIN "phone " section ( that means I flashed RADIO ) - as a result No IMEI, NO RADIO-GSM, BASEBAND unknown...(((
Somebody found solution?
Thanks in advance!
My brother is having the same problem with his Galaxy Nexus. Anybody found a fix for this problem?
I just started having this issue the other day as well (baseband/IMEI, etc all unknown). Phone was just sitting on my desk when I noticed it didn't have service. After being unable to flash the cdma radio, I am trying to get the phone back to stock. However, I am unable to flash the stock image because there is a version check for the cdma radio. Is there a way to flash the stock image without the cdma radio check?
ackurv said:
I just started having this issue the other day as well (baseband/IMEI, etc all unknown). Phone was just sitting on my desk when I noticed it didn't have service. After being unable to flash the cdma radio, I am trying to get the phone back to stock. However, I am unable to flash the stock image because there is a version check for the cdma radio. Is there a way to flash the stock image without the cdma radio check?
Click to expand...
Click to collapse
Any luck with yours. I just started having the same problem. My phone freezes and I have no service. I am trying to return to stock using this GUIDE but my phone freezes whenever I try to Flash the CDMA Radio. If I skip that step it doesn't install the stock version and I'm stuck in Paranoid 3.2 and unable to return to the store in the current condition due to warranty issues. If I can make it stock I will go get a new one.
jaymazz13 said:
Try this if you can http://forum.xda-developers.com/showthread.php?t=1743939
Click to expand...
Click to collapse
Just wanted to let others know that I was on a JRO03O rom, decided to return to stock 4.1.1 and must have screwed up something because after getting back up and running I had the same issues as OP. No baseband, IMEI, *#06# was blank, etc. I was about to embark down the path JediNinjafication linked to, but it looked extremely intimidating. Jaymazz's link to Vabeachfc3s reset tool worked like a champ, put me back at at 4.0.4 and all the radio stuff started working right away! Phone updated itself to 4.1.1 shortly thereafter, and it's still going strong.

No Service after flashing latest Jedi X

I have a t889 and a original sim card which was cut to microsim form. I had no trouble getting service. I rooted successfully and still had service. At this point I performed nandroid backup and efs backup and attempted to flash jedi x following all steps provided in the thread (wipe data, cache, format system, wipe dalvik, fix permissions). As soon as I did this I lost service...it has bars but no voice calls and no 4g. My IMEI still shows however. I ve tried everything from stock factory restore through ODIN to restoring efs, flashing stock radios/kernels restoring nandroid still cant get service, defintely need some step by step advice on how to get back my service. I feel like I followed all the appropriate steps to flash the room.
Sent from my SGH-T889 using xda app-developers app
What recovery
Sent from my SGH-T889
I flashed CWM through ODIN cwm6-recovery-n7100-121014.tar
Any help would be appreciated is it because jedi has a built in modem? Just trying to figure it out
amullins said:
Any help would be appreciated is it because jedi has a built in modem? Just trying to figure it out
Click to expand...
Click to collapse
Have try your backups see if it works? Check imei if its 0 then your f$#%@. Samething happpen to me excepty imei is still there. Novchoice you have try to unrooted and flash ota stock see if it works.
Sent from my SGH-T889 using xda app-developers app
what?
culua said:
Have try your backups see if it works? Check imei if its 0 then your f$#%@. Samething happpen to me excepty imei is still there. Novchoice you have try to unrooted and flash ota stock see if it works.
Sent from my SGH-T889 using xda app-developers app
Click to expand...
Click to collapse
How does the imei dissappear and how the heck do we avoid that?! Thanks so much.
I was in same bout as you. I used my insurances claim and got a new note 2.
Sent from my SGH-T889 using xda app-developers app
So did all of you flashed this rom and this happened to you?? Im confused.
I've been flashing phones since
<------
2007 and this note 2 I am terrified of flashing. every other day is a new thread just like this. Nobody knows why, nobody has a defacto solution. The only remotely close info I've read that works is to unroot and flash to stock. Even that is a gamble. If that does not work, consider it a loss. Sell it on eBay as a bad IMEI phone
Hey guys just fyi to let you know what I found with this issue. Just giving my input.
Well it looks like my imei is populating but my note 2 no longer gets service. Im probably going to warranty it so I can get service again I spent all of my weekend trying to fix. I think this issue may be related to something within the modem or radio being flash incorrectly and somehow corrupting the efs files. I searched forums about efs corruption and I think maybe it has something to do with a nv_data file missing? Not sure if that applies for sgn2 but I couldnt find or maybe I dont know WHERE to find it in root explorer. Maybe if we compare a working sgn2's efs file with a NON WORKING sgn2's efs file maybe that would help? I followed the steps in the t889 root guide step by step... and then as soon as I flashed Jedi 9 through cwm recovery BAAM...service was gone.
I tried reflashing, I tried reflashing stock modem\kernel and reverting back to stock via odin but no go.I did notice it was able to connect to tmobile for one to two sec because it would actually sync the time and date after turning on for the first time. But never again after that. My Imei and bars are showing ..but when I make a call it says "not registered on network" and no 4g either. I think this may be because the rom had included a different radio not sure which one defintely wasnt the canada ver. Flashing this rom somehow made my phone stop receiving service...Does restoring efs backup a guaranteed fix the lost imei/ service issues? Can flashing using earlier version of odin cause an issue? I used 1.84. Everything passed successfully however. Just throwing ideas to help. I definitely want to try to avoid the issue when get my note 2 back from repair.
I know that efs and modems are fixable but I believe there is additional steps needed to fix the imei... not sure if there has been a solution on that but im looking everywhere... found that you can pull your batter, write down your imei, us nv tool to create a nv file and flash it to the phone but not sure how it works with GNII... I personally havent had any issues so am not going to test with my device but for those with no service you could atleast try and report back for others... go to galaxynote2root website and find the videos on flashing tmo to att and vice versa, youll find the programs needed, drivers, etc and basic instructions to what im suggesting
Sent from my SGH-T889 using xda app-developers app
I had this issue with a GS3. Had to do a warranty exchange. Ever since then I don't flash radios because that is when this can happen.
Sent from my SGH-T889 using xda premium
amullins said:
I have a t889 and a original sim card which was cut to microsim form. I had no trouble getting service. I rooted successfully and still had service. At this point I performed nandroid backup and efs backup and attempted to flash jedi x following all steps provided in the thread (wipe data, cache, format system, wipe dalvik, fix permissions). As soon as I did this I lost service...it has bars but no voice calls and no 4g. My IMEI still shows however. I ve tried everything from stock factory restore through ODIN to restoring efs, flashing stock radios/kernels restoring nandroid still cant get service, defintely need some step by step advice on how to get back my service. I feel like I followed all the appropriate steps to flash the room.
Sent from my SGH-T889 using xda app-developers app
Click to expand...
Click to collapse
Does the phone even register to the network? Have you perhaps tried a different sim? I know you will be limited as to the carrier but try a friends sim just to be sure. I'm sure you could even take the phone to the dealer and they will test a different sim in the phone.
Has your IMEI possibly changed somehow, maybe it is acting like conflicting IP addresses on a network.
In Kies there is an emergency firmware recovery, perhaps that could help. I know I am probably not much help but 1 cent worth of help is better then no cents.
la1z24 said:
I've been flashing phones since
<------
2007 and this note 2 I am terrified of flashing. every other day is a new thread just like this. Nobody knows why, nobody has a defacto solution. The only remotely close info I've read that works is to unroot and flash to stock. Even that is a gamble. If that does not work, consider it a loss. Sell it on eBay as a bad IMEI phone
Click to expand...
Click to collapse
+1. As a newbie I was able to flash anything on my moto defy / ME525 without worrying a bit of bricking it, but I could only eagerly wait OTA update on my T889V.
I've actually been experience serverely degraded service since I flashed MyRom Revolution v2 last month, and not matter what I flash since service is questionable. I'm on the latest Jedi -XX from the 6th, and my 4g/3g service is 90% not there anymore, and i will flip to edge sometime for roaming on AT&T even or jsut be without service altogether... I've flashed the lastest modem from the Jan 26th, no help. New rom, ... no help. I'm ready to have my phone exchanged as well. Any ideas ?
Some people were having issues with the January 26th update flash back to ll4 and see if that doesnt improce things... also seen a thread refering to band 2 issues with one response refering to ATT towers... did you by chance ever download a ported ATT rom with a modem part of the install by chance?
Sent from my SGH-T889 using xda app-developers app

Help i deleted my Efs file!

Hi everyone... I rooted my samsung galaxy note 2 to android revultion HD and to my avail... I can't make phonecalls and text obviously i didn't know anything about Efs back up it said recommended but wasn't check at this time i was just hitting next,next ect. ect. and then the phone starts up working and rooted! I get extremely happy then i try to make a phone call but nope mobile network is avalabile i check my baseband (Unknown) Imei(Unknown) take in mind i'm exteremly new to this and had no clue about the EFS or Imei number ect. I am tech savy with other products such as Jtag (For xbox 360) but this was my first root and i know i messed up... So let me sum everything up. I Have a two-year contract with verizon and Total Full Coverage, But i'm assuming this voids warrenty right... I called verizon and made up a story saying... I left my phone at work and it was stolen for about a week i then told everyone at work if it wasn't returned a week later that i would be tracking the phone with the police and that the phone was returned the next morning on my desk... and that i was missing the simcard and everything was wiped... They simple told me to come in and they will replace the sim card for free... Now my phone is still rooted... I'm going to stock flash it with odin or at least try... Will simply getting a new sim card work or do i need a whole new phone?... and should i even unroot it stock?... or take it in with SuperUs and said thats how i found it when i got it back stolen...? Please help...
SuicideSkater said:
Hi everyone... I rooted my samsung galaxy note 2 to android revultion HD and to my avail... I can't make phonecalls and text obviously i didn't know anything about Efs back up it said recommended but wasn't check at this time i was just hitting next,next ect. ect. and then the phone starts up working and rooted! I get extremely happy then i try to make a phone call but nope mobile network is avalabile i check my baseband (Unknown) Imei(Unknown) take in mind i'm exteremly new to this and had no clue about the EFS or Imei number ect. I am tech savy with other products such as Jtag (For xbox 360) but this was my first root and i know i messed up... So let me sum everything up. I Have a two-year contract with verizon and Total Full Coverage, But i'm assuming this voids warrenty right... I called verizon and made up a story saying... I left my phone at work and it was stolen for about a week i then told everyone at work if it wasn't returned a week later that i would be tracking the phone with the police and that the phone was returned the next morning on my desk... and that i was missing the simcard and everything was wiped... They simple told me to come in and they will replace the sim card for free... Now my phone is still rooted... I'm going to stock flash it with odin or at least try... Will simply getting a new sim card work or do i need a whole new phone?... and should i even unroot it stock?... or take it in with SuperUs and said thats how i found it when i got it back stolen...? Please help...
Click to expand...
Click to collapse
Hi,
Just explaining. EFS is kind of a folder that contains the IMEI number and other MAC addresses of WIFI or Bluetooth. What happened when you rooted and flashed a ROM is that the EFS folder has been modified. There are many reasons why this happens. So, changing a new SIM won't work. You would have to fill the IMEI number and the other MAC addresses to make phones calls and etc.,
Regarding whether to leave the phone with root or not, It depends on you whether you can make up a convincing story to avoid charges for re-instating the IMEI number back by Samsung.
You can change it to Stock if you want to, but Verizon can easily find out that you had rooted it since IMEI number won't be wiped by any other way..
prabukannappan said:
Hi,
Just explaining. EFS is kind of a folder that contains the IMEI number and other MAC addresses of WIFI or Bluetooth. What happened when you rooted and flashed a ROM is that the EFS folder has been modified. There are many reasons why this happens. So, changing a new SIM won't work. You would have to fill the IMEI number and the other MAC addresses to make phones calls and etc.,
Regarding whether to leave the phone with root or not, It depends on you whether you can make up a convincing story to avoid charges for re-instating the IMEI number back by Samsung.
You can change it to Stock if you want to, but Verizon can easily find out that you had rooted it since IMEI number won't be wiped by any other way..
Click to expand...
Click to collapse
Oh thats not good.... What would you do in my situation.... I'm taking my phone up to verizon tommorow... to see if they can provide me with what i need to do.... and if they find out it was rooted will they not help me at all and just tell me to pay full price for a new phone (keep in mind the galaxy note 2 is $800 still) also i have total full coverage... + that convincing story... and its my first phone with verizon aka first problem... please tell me they will fix it without charging me....
Have you flashed a N7100 rom on a N7105 or vice versa as that will make baseband unknown and can be fixed.
Sent from my GT-N7105 using xda premium
Nope it doesn't look like i did... My model number is GT-N7100 and the Rom i put on it was this Samsung Galaxy Note 2 (N7100)
Jelly Bean (Android 4.1.2)
Download Android Revolution HD 19.0... Both N7100 any ideas? i would love to get this fixed... If its not fixable please provide suggestions anyone that helps me fix this problem or provides good enough info i will give $5-10 paypal... its not much... but i'm a college student.. trying to make a living... Thanks so much guys...
This is what happens when you don't even read the thread, but just download the file and keep pressing next. I guess you learned that you should READ before you flash. You might wanna try flashing the original firmware from Sammobile. But I guess you're in a pretty big problem now.
http://forum.xda-developers.com/showthread.php?p=42794146
[EFS/IMEI][ME6/MF2]Please Read Before Flashing
Sent from my GT-N7100 using XDA Premium 4 mobile app
---------- Post added at 10:00 AM ---------- Previous post was at 09:57 AM ----------
You flashed a dmg1 modem rom ...flash a dmg1/me6/mf2 modem..I use mf1
Sent from my GT-N7100 using XDA Premium 4 mobile app
Guys! I fixed it! well at least i have no more problems with it and its back to normal i called my house phone with it and it rang... so its fixed Lol... Anyways to anyone else that has the trouble i did (also to you guys telling me that i should have read first i followed serveral guides i studied up on rooting for weeks because i was afraid never once did i see anything about backing up the efs folder.. first time i saw it was after i flashed a rom.. it should be noted in adam outler no you verizon post... because thats the root method i followed and it work except i didn't hit efs backup because last time i did that my rom failed to download and stayed at 0% which i'm led to believe because i didn't wipe the cache... but what i did to fix my problem was download Odin 3.07... Download Samsung Galaxy note 2 i605 stock Load The .pda and download the samsung pit file started Odin and bam it did all the work phone started back up like it was opened out the box i am now going to think twice about rooting next time... But one more thing guys my phones working find and all but Odin popped up Fail on one Box and then in the dialog is said <ID:0/003> Can't open the serial(COM) port. This is not big its because i switched my usb ports?... Right idk? here is a picture View attachment 2194422
SuicideSkater said:
Guys! I fixed it! well at least i have no more problems with it and its back to normal i called my house phone with it and it rang... so its fixed Lol... Anyways to anyone else that has the trouble i did (also to you guys telling me that i should have read first i followed serveral guides i studied up on rooting for weeks because i was afraid never once did i see anything about backing up the efs folder.. first time i saw it was after i flashed a rom.. it should be noted in adam outler no you verizon post... because thats the root method i followed and it work except i didn't hit efs backup because last time i did that my rom failed to download and stayed at 0% which i'm led to believe because i didn't wipe the cache... but what i did to fix my problem was download Odin 3.07... Download Samsung Galaxy note 2 i605 stock Load The .pda and download the samsung pit file started Odin and bam it did all the work phone started back up like it was opened out the box i am now going to think twice about rooting next time... But one more thing guys my phones working find and all but Odin popped up Fail on one Box and then in the dialog is said <ID:0/003> Can't open the serial(COM) port. This is not big its because i switched my usb ports?... Right idk? here is a picture View attachment 2194422
Click to expand...
Click to collapse
Hi,
The first mistake you have done is that your phone model is not N7100. It is different for Verizon. That's the reason your IMEI number got screwed up when you flashed a rom of N7100.
The Fail in Odin is not a big deal as it might have been because there could have been two usb connections made or as you said changing usb ports.
Please verify whether the ROM supports your Verizon model before flashing.
Also, There will be still a counter and status that would indicate that you've rooted before If you want to reset these counters then search in the forum and you'll be able to find out.
prabukannappan said:
Hi,
The first mistake you have done is that your phone model is not N7100. It is different for Verizon. That's the reason your IMEI number got screwed up when you flashed a rom of N7100.
The Fail in Odin is not a big deal as it might have been because there could have been two usb connections made or as you said changing usb ports.
Please verify whether the ROM supports your Verizon model before flashing.
Also, There will be still a counter and status that would indicate that you've rooted before If you want to reset these counters then search in the forum and you'll be able to find out.
Click to expand...
Click to collapse
Thank you good sir! Yes i believe the program is called triangle away and you have to be rooted to access it.... I was going to do it while i was rooted but they want $2.50 for it.... just to reset counters.. i've seen plenty get warrantys restored even tho they didn't reset the counter verizon/samsung doesn't have time to check every single phone its just to be extra safe
SuicideSkater said:
Thank you good sir! Yes i believe the program is called triangle away and you have to be rooted to access it.... I was going to do it while i was rooted but they want $2.50 for it.... just to reset counters.. i've seen plenty get warrantys restored even tho they didn't reset the counter verizon/samsung doesn't have time to check every single phone its just to be extra safe
Click to expand...
Click to collapse
You don't have to pay as the dev also posts the app for free in XDA. See the link below:
http://forum.xda-developers.com/showthread.php?t=1494114
SuicideSkater said:
Thank you good sir! Yes i believe the program is called triangle away and you have to be rooted to access it.... I was going to do it while i was rooted but they want $2.50 for it.... just to reset counters.. i've seen plenty get warrantys restored even tho they didn't reset the counter verizon/samsung doesn't have time to check every single phone its just to be extra safe
Click to expand...
Click to collapse
You make out like resetting the counters is easy or something. It isn't and it's reasonable price for the app.
I suggest you go to the Verizon Note II forum next time unless you want to break your phone again.
Sent from my GT-N7100
I had similar problem. May be you haven't deleted it. The #4 comment is kinda right. By mistake I wiped my internal storage without backup or without writing down the baseband and build numbers. I had to flash numerous stock roms until I was able to make phone calls and receive msgs. Also on stock roms that were not for my phone the imei # was different from the one on the box, starting with 0049 or something.
Sent from my GT-N7100 using Tapatalk 4
Armazia said:
This is what happens when you don't even read the thread, but just download the file and keep pressing next. I guess you learned that you should READ before you flash. You might wanna try flashing the original firmware from Sammobile. But I guess you're in a pretty big problem now.
Click to expand...
Click to collapse
+1
GT N7105 with XDA Premium......that is all......
First of all
Flash stock and the might sort the baseband out
If that doesnt work just send it in after unrooting. I had a similiar problem but I acted dumb and said it just happened and they took it in and repaired within 12 days.
Sent from my GT-N7100 using xda app-developers app
---------- Post added at 07:16 PM ---------- Previous post was at 07:13 PM ----------
Oh and btw just say it happened via Kies if they ask and if that doesnt work then put in the washing machine and give it (My cousin hard bricked his so he gave it water damage and he sent it in although he had to pay 75 pounds
Sent from my GT-N7100 using xda app-developers app
EFS backup
The moral is to backup the efs folder ASAP, at least before you try anything 'drastic' to your phone
lost imei
I also lost my imei the first time i flashed custom rom on my note 2. but i simply flash older modem and its working fine since then.. ohh and i als made efs backup using terminal emulator..

[Q] HELP, Note 2 ATT can not connect to network.

i have Note 2 ATT, i am having network connection problem. i can't connect to my ATT network connection . i get circle with line in middle.
i took my phone to ATT store and they tried changing the Sim card and even updating my phone to the latest update, but it did not work.
i tried downgrading my phone to stock Rom when i downgrade the phone. it seems to work fine for five minutes or so i even made a call after one call it started showing same circle with line in middle. i tried flashing all different Rom, i even tried re flashing MJ4 modem. nothing seems to work.
i research to find a solution but i didn't find any solution to this problem. right now i am on Sky Note Air 4.3.
please help me i appreciate for any help.
EDIT: i flash back to stock Rom 4.3 with rooted MK6 bootloader. just to see if it makes any different on my networking problem. And still have issue with not networking data.
sykox2 said:
i have Note 2 ATT, i am having network connection problem. i can't connect to my ATT network connection . i get circle with line in middle.
i took my phone to ATT store and they tried changing the Sim card and even updating my phone to the latest update, but it did not work.
i tried downgrading my phone to stock Rom when i downgrade the phone. it seems to work fine for five minutes or so i even made a call after one call it started showing same circle with line in middle. i tried flashing all different Rom, i even tried re flashing MJ4 modem. nothing seems to work.
i research to find a solution but i didn't find any solution to this problem. right now i am on Sky Note Air 4.3.
please help me i appreciate for any help.
Click to expand...
Click to collapse
Try flashing 4.3 rom from scratch (wiping dalvik cache, data/factory reset and cache partition) ? May be this will help fixing problem
If you want you can try Stock Rom - http://forum.xda-developers.com/showthread.php?t=2589891
Also make sure you have an APN set. @Bajanman has compiled a list of several AT&T APNs in his thread here: http://forum.xda-developers.com/showthread.php?t=2172110
I had a similar issue and this post helped me.
http://forum.xda-developers.com/showthread.php?t=2068041
Also check your SELinux setting.
Once I set mine to permissive all was well.
parakleet said:
I had a similar issue and this post helped me.
http://forum.xda-developers.com/showthread.php?t=2068041
Also check your SELinux setting.
Once I set mine to permissive all was well.
Click to expand...
Click to collapse
i have no idea what these people are talking about. i am not hacker to do such things like this. but if you know easier way to solve this problem please help. thanks for reply
sykox2 said:
i have no idea what these people are talking about. i am not hacker to do such things like this. but if you know easier way to solve this problem please help. thanks for reply
Click to expand...
Click to collapse
They are not hacking my friend...
Have you verified that your IMEI and EFS folder are normal ?
And have you verified your APN settings for your carrier ??
You mention flashing several roms on the device...
The items I listed will help you determine if any damage has been done....and also help you get service again...
All are knowledge you must have to prevent bad things from happening...
If your carrier did an official update to 4.3 while the device was rooted and running custom firmware....then you absolutely need to start fresh to clean the device up again...
Are you getting Knox errors or force close issues ??
Basically....in order to help you we need a detailed status of the device...
Software version....kernel version ....and baseband.....
The information is in settings/about phone/....and will tell us how best to proceed....g
Sent from my NOTE 2.750...
Courtesy of our amazing developers...
gregsarg said:
They are not hacking my friend...
Have you verified that your IMEI and EFS folder are normal ?
And have you verified your APN settings for your carrier ??
You mention flashing several roms on the device...
The items I listed will help you determine if any damage has been done....and also help you get service again...
All are knowledge you must have to prevent bad things from happening...
If your carrier did an official update to 4.3 while the device was rooted and running custom firmware....then you absolutely need to start fresh to clean the device up again...
Are you getting Knox errors or force close issues ??
Basically....in order to help you we need a detailed status of the device...
Software version....kernel version ....and baseband.....
The information is in settings/about phone/....and will tell us how best to proceed....g
Sent from my NOTE 2.750...
Courtesy of our amazing developers...
Click to expand...
Click to collapse
how do i verify my IMEI and EFS folder
i faced this problem when i was on stock Rom 4.1.2 then i update my to 4.3 and was still facing the problem.
never had problem flashing or rooting my phone. i did not even have problem with Knox.
no force close issue at all.
everything works just fine, even wiffi works fine too.
right now i am on 4.3 stock rooted.
bootloader MK6
baseband version MK6
kernel version: 3.0.31-2048209
[email protected] #1
sykox2 said:
how do i verify my IMEI and EFS folder
i faced this problem when i was on stock Rom 4.1.2 then i update my to 4.3 and was still facing the problem.
never had problem flashing or rooting my phone. i did not even have problem with Knox.
no force close issue at all.
everything works just fine, even wiffi works fine too.
right now i am on 4.3 stock rooted.
bootloader MK6
baseband version MK6
kernel version: 3.0.31-2048209
[email protected] #1
Click to expand...
Click to collapse
I'm confused. The first post you were on Skynote 4.3.
Now you are 4.3 stock rooted ???
dicksteele said:
I'm confused. The first post you were on Skynote 4.3.
Now you are 4.3 stock rooted ???
Click to expand...
Click to collapse
sorry not trying to confuse i flash back to stock rom with MK6 bootloader just to see if it make any changes.
sykox2 said:
sorry not trying to confuse i flash back to stock rom with MK6 bootloader just to see if it make any changes.
Click to expand...
Click to collapse
I'm still confused.....
Reading your first post, ATT flashed your phone to the latest update??? And changed the SIM? And that didn't work?
Why did you leave the store when your phone didn't work?
They told me they can't do nothing about it and the warranty was voided too.
Sent from my SPH-L720 using xda app-developers app
sykox2 said:
They told me they can't do nothing about it and the warranty was voided too.
Sent from my SPH-L720 using xda app-developers app
Click to expand...
Click to collapse
Interesting. I'm asking questions I guess really dont matter.
But why was warranty voided, or was it expired?
Again more confusion.... Just wondering why they changed sim, flashed update, then told you to hit the street with a broke **** phone.
I can understand not replacing it, warranty whatever.
I took an Atrix2 phone into the shop, no working data. I had called tech support, they had OTA refreshed it, didnt work. Set me up with tier 2 tech support, more resets. Nothing.
Went into store, got another sim. Turns out it was simple. I had turned off the data plan awhile back until I was ready to give it to my daughter.
Got online, picked a plan. Data lite off.
Point is they worked with me to find the problem on a phone that was 2-3 years old.
You probably should follow me how to in this section and flash the stock 4.1.1 and go from there.
Sent from my SAMSUNG-SGH-I317 using XDA Premium 4 mobile app
sykox2 said:
They told me they can't do nothing about it and the warranty was voided too.
Sent from my SPH-L720 using xda app-developers app
Click to expand...
Click to collapse
Well you have nothing to lose at this point then.
I doubt you will find a canned click next solution.
You will probably have to go the "hacking" route.
Good Luck.

[Q] IMEI says 0 on 4.4.1

Hey guys, I think I screwed up. I think that I lost my IMEI through flashing it and I didn't make a back up. It says 0 and only very few of the *# codes work, the *#7285# and #22745927 codes do absolutely nothing and the only one that I know of that works is *#*#4636#*#* which doesn't help me at all. Most programs that I use don't detect the phone correctly or my phones just downright wrecked. Example is DFS says CPS N/A in every section and Samsung MEID Repair says "Unhandled exception has occurred in your application" when I try to connect it to my phone.
I'm running CM11 4.4.1 and I had the problem when I was running a 4.3 ROM. Also I have data and I can make calls. Its just that I cant send MMS and I drop to edge over time and stay on edge until I restart.
Any help would be greatly appreciated. Everyone I call is saying it'll cost $65 - $75 IF they can even fix it.
Try to use nv writer to inject the imei.
http://forum.xda-developers.com/showthread.php?t=1804117
Note that if you reinject IMEI, it might screw up your network
audit13 said:
Try to use nv writer to inject the imei.
http://forum.xda-developers.com/showthread.php?t=1804117
Click to expand...
Click to collapse
I wish I could, When I try to use it, it says "Failed.. phone does not answer". Keep in mind that *#7284# doesnt do anything at all.
Did you know that you need to be completely stock in order to use the code?
Sent from my SAMSUNG-SGH-I747 using Tapatalk
pcshano said:
Did you know that you need to be completely stock in order to use the code?
Sent from my SAMSUNG-SGH-I747 using Tapatalk
Click to expand...
Click to collapse
I did not. That helps a LOT. Thank you so much. I havent tried going back yet, I'm gonna be more cautious about what i do now. Can I go back to stock from CM11 4.4.1 without screwing anything up? I keep seeing that you cant downgrade. Is that the case or is it just the case with official android roms?
Thank you so much, I feel like with your help I may be able to fix this. What im thinking that I have to do (I'll wait for your opinion) is that I should flash to stock, use the nv reader/writer, then ill be able to reroot it? When you say that it could screw up the network, what exactly do you mean?
chasetacos said:
I did not. That helps a LOT. Thank you so much. I havent tried going back yet, I'm gonna be more cautious about what i do now. Can I go back to stock from CM11 4.4.1 without screwing anything up? I keep seeing that you cant downgrade. Is that the case or is it just the case with official android roms?
Thank you so much, I feel like with your help I may be able to fix this. What im thinking that I have to do (I'll wait for your opinion) is that I should flash to stock, use the nv reader/writer, then ill be able to reroot it? When you say that it could screw up the network, what exactly do you mean?
Click to expand...
Click to collapse
I'm not sure what bootloader are you using
but IF your phone is fully unlocked, it doesn't matter, just flash 4.3 Stock and you're good to go
check out this post if you need help getting back to stock http://forum.xda-developers.com/showthread.php?t=2658486
the reason why you see people keep saying you can't "Downgrade" is mostly due to the bootloader you have, and it only apply to if and only if you're downgrading from MJB bootloader to a older version of Touchwiz (ie. Touchwiz 4.3 which will obviously come with MJB, thus you can't downgrade to 4.2 or 4.1 versions of touchwiz), not AOSP. if you're on AOSP in which CM is one, yes you can go from one AOSP to another, but no one does it because most of the time newer > older =D
pcshano said:
I'm not sure what bootloader are you using
but IF your phone is fully unlocked, it doesn't matter, just flash 4.3 Stock and you're good to go
check out this post if you need help getting back to stock http://forum.xda-developers.com/showthread.php?t=2658486
the reason why you see people keep saying you can't "Downgrade" is mostly due to the bootloader you have, and it only apply to if and only if you're downgrading from MJB bootloader to a older version of Touchwiz (ie. Touchwiz 4.3 which will obviously come with MJB, thus you can't downgrade to 4.2 or 4.1 versions of touchwiz), not AOSP. if you're on AOSP in which CM is one, yes you can go from one AOSP to another, but no one does it because most of the time newer > older =D
Click to expand...
Click to collapse
Cool. Im using CWM 6.0.4.3. Youre saying flash back to stock, then use the codes and the NV reader/writer? Also, when using the ZIP. am I using this through CWM "install zip"?
chasetacos said:
Cool. Im using CWM 6.0.4.3. Youre saying flash back to stock, then use the codes and the NV reader/writer? Also, when using the ZIP. am I using this through CWM "install zip"?
Click to expand...
Click to collapse
Yes.
but again you might want to update it to latest version since according to this http://forum.xda-developers.com/showthread.php?t=2658486, he mentioned version 6.0.4.5 and 6.0.4.7 though he didn't say if it's necessary to be but to be safe, you should so that you won't run into any issues.
though again, let me warn you, Reinjecting your IMEI, will work, BUT at the same time, it might screw up with your broadband
I experienced it once with one of my S3 and it stuck on either E or G network.. and I had to fix it by copy my efs folder to that phone in order to fix(and unless you have a good friend with S3 phone with same model, or own more than 1 S3, you won't be able to do it since nobody want to share, apply to me as well)
pcshano said:
Yes.
but again you might want to update it to latest version since according to this http://forum.xda-developers.com/showthread.php?t=2658486, he mentioned version 6.0.4.5 and 6.0.4.7 though he didn't say if it's necessary to be but to be safe, you should so that you won't run into any issues.
Click to expand...
Click to collapse
Cool. I Will do this and I will keep you updated. Itll be just a few moments before I complete the process
pcshano said:
Yes.
but again you might want to update it to latest version since according to this http://forum.xda-developers.com/showthread.php?t=2658486, he mentioned version 6.0.4.5 and 6.0.4.7 though he didn't say if it's necessary to be but to be safe, you should so that you won't run into any issues.
though again, let me warn you, Reinjecting your IMEI, will work, BUT at the same time, it might screw up with your broadband
I experienced it once with one of my S3 and it stuck on either E or G network.. and I had to fix it by copy my efs folder to that phone in order to fix(and unless you have a good friend with S3 phone with same model, or own more than 1 S3, you won't be able to do it since nobody want to share, apply to me as well)
Click to expand...
Click to collapse
So when I try to flash the stock I get an error status 7. Any advice?
chasetacos said:
So when I try to flash the stock I get an error status 7. Any advice?
Click to expand...
Click to collapse
funny a lot of people who use CWM got this error when trying to get back to stock lol
try TWRP.. it should definitely fix it
Cool. It may not be till tonight or tomorrow till I respond, I'm about to have a project m competition. I'll let you know how it goes as soon as I get a chance.
pcshano said:
funny a lot of people who use CWM got this error when trying to get back to stock lol
try TWRP.. it should definitely fix it
Click to expand...
Click to collapse
So now that Ive restored to stock, I have a transparent window with yellow text in it. it reads a bunch of info on the phone. It also said that it was in factory mode?
pcshano said:
funny a lot of people who use CWM got this error when trying to get back to stock lol
try TWRP.. it should definitely fix it
Click to expand...
Click to collapse
So despite being stuck in factory mode I was able to write the NV and luckily I dont have any new network problems as far as I know. However my IMEI now says / 00 and in the phone info it says "unknown"
So this is my progress so far. I have made connection with the NV items reader and I have saved the NV file. when i rewrote it i noticed that my imei is / 00 and it says unknown in the phone info. I have my imei and my converted imei and i was going to insert it into line 00550 but that line says "00550 (0x0226) - Inactive item". Factory mode is still on, I have edited the text files for both factory mode and keystr from ON to OFF and back again rebooting my phone each time and getting no result.
So im stuck in factory mode with / 00 imei. I can however make connection with programs now, I feel like im moving forward.
I feel like it may be worth noting that ive never ever seen a nv_data.bin in my phone....
chasetacos said:
So this is my progress so far. I have made connection with the NV items reader and I have saved the NV file. when i rewrote it i noticed that my imei is / 00 and it says unknown in the phone info. I have my imei and my converted imei and i was going to insert it into line 00550 but that line says "00550 (0x0226) - Inactive item". Factory mode is still on, I have edited the text files for both factory mode and keystr from ON to OFF and back again rebooting my phone each time and getting no result.
So im stuck in factory mode with / 00 imei. I can however make connection with programs now, I feel like im moving forward.
I feel like it may be worth noting that ive never ever seen a nv_data.bin in my phone....
Click to expand...
Click to collapse
make sure that you take your SIM out before injecting imei... then try again
and nv_data.bin is in your efs folder which you can only see it if you have some sort of root explorer
pcshano said:
make sure that you take your SIM out before injecting imei... then try again
and nv_data.bin is in your efs folder which you can only see it if you have some sort of root explorer
Click to expand...
Click to collapse
Still nothing, im getting the same result. This Nv data bin file is not in there. i mean, unless i dont know where to look, but ive checked the whole EFS folder and its not in there...
Hi try flash UCUEMJB 4.3 stock rom via odin .. I have same problem and the stock ROM fix my problem
Sent from my GT-P5113 using XDA Premium 4 mobile app
---------- Post added at 06:24 PM ---------- Previous post was at 06:06 PM ----------
I fix mine with this .....
Ok... I hated to see the posts about the tar file bricking a couple of phones. I had taken it down so not to brick anyone else's phone. But with over 400 downloads and only 2 reports I feel that it was fine, but in either case I have redone it. I have flashed it many many time now and my phone is fine.
Please only use Odin 3.0.7 http://forum.xda-developers.com/showthread.php?t=1722686
Make sure Auto Reboot and Re-Partition are checked. Uncheck F. Reset Time and anything else that might be checked.
Check and load the file in the PDA slot.
Start Flash and wait till it the phone reboots.
I747UCUEMJB 4.3 Odin flashable tar.
http://www.androidfilehost.com/?fid=23329332407590581
Sent from my GT-P5113 using XDA Premium 4 mobile app
elcocolo50 said:
Hi try flash UCUEMJB 4.3 stock rom via odin .. I have same problem and the stock ROM fix my problem
Sent from my GT-P5113 using XDA Premium 4 mobile app
---------- Post added at 06:24 PM ---------- Previous post was at 06:06 PM ----------
I fix mine with this .....
Ok... I hated to see the posts about the tar file bricking a couple of phones. I had taken it down so not to brick anyone else's phone. But with over 400 downloads and only 2 reports I feel that it was fine, but in either case I have redone it. I have flashed it many many time now and my phone is fine.
Please only use Odin 3.0.7 http://forum.xda-developers.com/showthread.php?t=1722686
Make sure Auto Reboot and Re-Partition are checked. Uncheck F. Reset Time and anything else that might be checked.
Check and load the file in the PDA slot.
Start Flash and wait till it the phone reboots.
I747UCUEMJB 4.3 Odin flashable tar.
http://www.androidfilehost.com/?fid=23329332407590581
Sent from my GT-P5113 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Unfortunately that did nothing . I might just have to cry about it

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