Lost IMEI After 4.3 OTA Update - Galaxy Note II Q&A, Help & Troubleshooting

I purchased my mobile from Egypt with the country set to Egypt and software 4.1.1, before my one year warranty expired my phone suddenly restarted and never started again. I sent to the local warranty and they said it needed motherboard replace. They replaced the motherboard and everything was fine. My phone after receiving it had the United Arab Emirates as the country and the android version 4.1.2. The phone was okay till I received the OTA 4.3 update. After updating my phone I got "not registered to network"message and lost my IMEI to be a dummy number. I sent back to the official service shop and after 3 days they said it need a motherboard replace. This time they will charge me for this. !!!!
Can you please recommend what to do and how to deal with this case?
Don't the official local Samsung service shop have the equipment to restore back my IMEI ?
I don't have efs backup simply because I never changed the stock ROM
I feel they are not speaking the truth and trying to charge me for nothing

baher4ever said:
I purchased my mobile from Egypt with the country set to Egypt and software 4.1.1, before my one year warranty expired my phone suddenly restarted and never started again. I sent to the local warranty and they said it needed motherboard replace. They replaced the motherboard and everything was fine. My phone after receiving it had the United Arab Emirates as the country and the android version 4.1.2. The phone was okay till I received the OTA 4.3 update. After updating my phone I got "not registered to network"message and lost my IMEI to be a dummy number. I sent back to the official service shop and after 3 days they said it need a motherboard replace. This time they will charge me for this. !!!!
Can you please recommend what to do and how to deal with this case?
Don't the official local Samsung service shop have the equipment to restore back my IMEI ?
I don't have efs backup simply because I never changed the stock ROM
I feel they are not speaking the truth and trying to charge me for nothing
Click to expand...
Click to collapse
you can do it to restore imei..but must buy box/dongle flasher likes z3x or BST...etc.

Related

Galaxy Nexus IMEI UNKONW, India (blak market phone)

Hey,
i have a nexus galaxy phone
with the firmware 4.04
but suddenly when i was using the phone the network disappeared
and then the imei was gone too
they said as the support was taken back from indian markets that was the reason
can someone please point me to unlocking the phone and getting the IMEI back and start the normal calling and all on the phone
i dont mind rotting the phone too
but better if its stock
Thanks
build no imm76k.i9250........
alaap anklesaria said:
Hey,
i have a nexus galaxy phone
with the firmware 4.04
but suddenly when i was using the phone the network disappeared
and then the imei was gone too
they said as the support was taken back from indian markets that was the reason
can someone please point me to unlocking the phone and getting the IMEI back and start the normal calling and all on the phone
i dont mind rotting the phone too
but better if its stock
Thanks
build no imm76k.i9250........
Click to expand...
Click to collapse
is problem hardware pba (modem)
http://forum.xda-developers.com/showthread.php?t=1626593&page=5
imei number seems unknown
to what i read
there were many with the same sudden time disappearance of imei in india
may not be pba problem
will rooting the phone and putting a custom rom slove the problem ?
alaap anklesaria said:
will rooting the phone and putting a custom rom slove the problem ?
Click to expand...
Click to collapse
Alaap,
I am also facing same problem. Any resolution.

Seems my IMEI changed while flashing. Can I restore my old IMEI somehow?

Hey all. Got a brand new Note 3 about a week and a half ago from a T-Mobile store and it stopped connecting to network last week. I've been having a back and forth with T-Mobile and I was told that my IMEI was blocked and I was told to exchange the device. I found out today that the IMEI on the phone does not match the IMEI on the box. Seems this IMEI was blocked for non payment. Can the IMEI change from flashing roms? It's it possible to restore it somehow?
Any help appreciated. Thanks.
gamefreakgcb said:
Ah. OK. Can a mod move this thread there?
Click to expand...
Click to collapse
Ok short answer, NO.
It is not possible for a rom flash to change an imei. The rom is on a completely different partition. There is a lot more work involved in changing that and a simple flash would never be able to accomplish it.
if your imei on the phone doesnt match what is on the back of the phone then you need to take it back.
Sent from my SM-N900T using Tapatalk 2
gamefreakgcb said:
Hey all. Got a brand new Note 3 about a week and a half ago from a T-Mobile store and it stopped connecting to network last week. I've been having a back and forth with T-Mobile and I was told that my IMEI was blocked and I was told to exchange the device. I found out today that the IMEI on the phone does not match the IMEI on the box. Seems this IMEI was blocked for non payment. Can the IMEI change from flashing roms? It's it possible to restore it somehow?
Any help appreciated. Thanks.
Click to expand...
Click to collapse
Where did you buy it from?
I highly recommend you do as the carrier suggests. Take the time to go visit them and do things "above board".

Region lock away and upgrading to kitkat?

Hello All, I bought my note 3 in ebay with bad imei (not black listed) and i got it yesterday.
Well i used the region lock app and it worked like a champ i'm in DR, and i'm in 4.3 mi7.
I want to confirm with someone who tried this that i could upgrade to kitkat through kies and get my phone still unlocked.
or any another way to upgrade to kitkat ?
thank you.
pd: I came from a note 2 verizon, i think this phone is just perfect
Well as i didn't get an answer.
I want to leave the solutions that i found: Trying it anyway.
No. "region lock away" is permanent apparently. I update from 4.3 mi7 to 4.4 ne6 and later i rooted it with towelroot (geohot method).
All working and very easy. Hope i can help with this to somebody who was lost as me ^^
re: bad imei
Steph4n said:
Hello All, I bought my note 3 in ebay with bad imei (not black listed) and i got it yesterday.
Well i used the region lock app and it worked like a champ i'm in DR, and i'm in 4.3 mi7.
I want to confirm with someone who tried this that i could upgrade to kitkat through kies and get my phone still unlocked.
or any another way to upgrade to kitkat ?
thank you.
pd: I came from a note 2 verizon, i think this phone is just perfect
Click to expand...
Click to collapse
(not blacklisted yet!)
If your phone is region UNLOCKED it will always remain UNLOCKED regardless of
any firmware updates/upgrades/kies/ota and regardless which twrp/cwm compatible
stock or custom rom/kernel you might want to flash.
However I have a hunch that your Note 3 will soon be blacklisted
since it has a bad IMEI and soon you will not be able to use it for
making or receiving cellular phone calls.
If I were you I would get in touch with eBay, you are protected and they will refund
whatever you paid for it.
It is against eBay's policies and terms of service to sell a cell phone with a bad IMEI
unless the seller listed his auction as cell phone for sale "parts only".
Good luck!

write imei on brand new motherboard

hi,
a few months ago my note2 stop working.
Neither switch on nor recovery mode.It was dead. A couple of weeks before i flash the cyanogen mod firmware and everything worked perfectly. At that moment i did a backup of efs and every part of the old original firmware. I try to recover but the only solution i found eas to buy a brand new motherboard from england. It arrived eithout imei. I try to reflash my old efs but there should be a check of the motherboard number and it didn't work. I would like to recover the phone. I know perfectly that procedures to write imei are not legal in my country because they are used to hide stolen mobile. But this is my phone, i can prove it, and I would not use the Samsung costumer service as it is too much expensive. Is there anybody that can suggest me where to find howtos on writong imei and resume my mobile?
Many thanks for the support.
I have never heard of a brand new motherboard not having an imei. Does the motherboard boot a stock Samsung ROM?
peccione said:
hi,
a few months ago my note2 stop working.
Neither switch on nor recovery mode.It was dead. A couple of weeks before i flash the cyanogen mod firmware and everything worked perfectly. At that moment i did a backup of efs and every part of the old original firmware. I try to recover but the only solution i found eas to buy a brand new motherboard from england. It arrived eithout imei. I try to reflash my old efs but there should be a check of the motherboard number and it didn't work. I would like to recover the phone. I know perfectly that procedures to write imei are not legal in my country because they are used to hide stolen mobile. But this is my phone, i can prove it, and I would not use the Samsung costumer service as it is too much expensive. Is there anybody that can suggest me where to find howtos on writong imei and resume my mobile?
Many thanks for the support.
Click to expand...
Click to collapse
IMEI should be on new motherboard. Writing another IMEI onto a motherboard is illegal in some countries so we cannot allow this thread on XDA.
Contact the place you purchased the motherboard from.
Thread closed

Samsung S20 IMEI EMPTY & BASEBAND UNKNOWN!

Hi,
I am from Oman. I bought Samsung S20 T-Mobile/Unlocked version G981U from ebay which was confirmed by seller that it will work overseas and got delivery via shopandship by aramex.
Later found that it is T-mobile locked and has bad ESN. So my friend suggested to use unlock service from ebay to unlock so that I can use worldwide.
I bought unlock service, seller told to pay direct to PayPal and connected to my PC using team viewer. He worked for more than 3 hours and he couldn't do it. He refunded. Then I found IMEI is empty! BASEBAND UNKNOWN!.
He said it is not his mistake. IMEI is bad, so unlock was not successful.
Initially I sent him IMEI. But still he doesn't accept.
Can someone please help me to recover imei?
Thanks so much in advance.
what does that have to do with anything?
elliwigy said:
what does that have to do with anything?
Click to expand...
Click to collapse
Advertisement for selling his service maybe!?
Open case with ebay, clearly you got scammed
reflash firmware in odin then factory reset should give you imei back, but yes open case ebay and return it
Klopers33 said:
Open case with ebay, clearly you got scammed
Click to expand...
Click to collapse
Actually I got scammed by 2 sellers. But I cannot open a dispute since I paid to unlock service via Paypal not eBay and now because IMEI is damaged, I cannot return it to the seller in eBay also! :crying:
Ebay seller delivered a mobile with IMEI!
chwads2k8 said:
reflash firmware in odin then factory reset should give you imei back, but yes open case ebay and return it
Click to expand...
Click to collapse
Tried twice flashing it using ODIN but no use!. IMEI is empty. I read in some forums that IMEI can be repaired only if BASEBAND is known but mine showing unknown!.
Is there any other option?. I am not familiar with flashing so my friend did it using teamviewer.
vickytheboss said:
Tried twice flashing it using ODIN but no use!. IMEI is empty. I read in some forums that IMEI can be repaired only if BASEBAND is known but mine showing unknown!.
Is there any other option?. I am not familiar with flashing so my friend did it using teamviewer.
Click to expand...
Click to collapse
i have an ultra same thing happened during my security researching.. i couldnt fix it.. if u can show proof of purchase then do a warranty replacement with samsung.
elliwigy said:
i have an ultra same thing happened during my security researching.. i couldnt fix it.. if u can show proof of purchase then do a warranty replacement with samsung.
Click to expand...
Click to collapse
Mistake was I flashed with old firmware. I tried with new Firmware released on 22.05.2020. IMEI recovered!
vickytheboss said:
Mistake was I flashed with old firmware. I tried with new Firmware released on 22.05.2020. IMEI recovered!
Click to expand...
Click to collapse
yours was a dif issue than mine then.. i tried every firmware under the sun

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