[Q] Getting phone warranty ready - T-Mobile Samsung Galaxy S 4

My phone is giving me issues and I am trying to send it in to get it exchanged via warranty. I was running virgin rom 4.4 but flashed back to stock 4.2.2, a friend of mine stupidly let get the update to 4.3 so i spent a while trying to root it to run triangle away. I ended up finding and using the chain fire auto root, ran triangle away and reset the device.
System status:Custom
Knox kernel lock: 0x0
know warranty void : 0x1
csb-config-lsb: 0x30
I was wondering, what else would need to be done to unroot and prep it to be shipped back in?

Knox warranty void: 0x1 is impossible to reset as of now.
Sent from my SGH-M919 using Tapatalk

Once you let OTA install 4.3 you have Knox and rooting it trips it. In order for you to send it back you would have to be at 0 count which its already too late since your count is ×1. I'm sure sooner or later someone will find a way to reset the counter but as of now its a no go. Sorry about your luck.
Sent from my SGH-M919 using xda app-developers app

Since you're already on the mk2 bootloader you may as well go ahead and odin flash the mk2 tar. Be sure to Factory Reset in custom recovery before flashing with odin to avoid "Device Status: Custom."
From what I've read, Asurion (the primary insurance company for 3 of the big 4 US Carriers) doesn't even check for KNOX. With that in mind, you may also receive a phone with the KNOX flag tripped.
As long as you have stock rom image, stock recovery, it should read Device Status: Official under Settings > More > About Device > Status.
That's all they look for. They don't bother with download mode.

Related

[Q] root and warranty question

so far from what i read and comprehend so far is if i were to root my note (via http://forum.xda-developers.com/showthread.php?t=1955423) and install a rom ( either one of the recently updated myroms) my warranty is void
however, if i were to download an app (triangle way i think?) it would reset a counter to 0 and then i could just flash a stock rom so that tmobile wont know the difference in case i need to use my warranty ?
anything else i should know before i root? i want to be absolutely sure. thanks for everything xda!
As long as you are able to put the phone back to stock, flash counter back to zero, you'll be fine on warranty issues.
Sent from my SGH-T889 using xda premium
|OP|, what you wanna do is flash a root66 odin (check dev section) and then run triangle away. Once the counter is reset, fire up the rom and open SuperSU and click the unroot option. Now you are in the clear.

[Q] GT-N7100 rooted on Android 4.3 Knox 0x1 can't update OTA

Hi
I am using Samsung Galaxy Note II GT-N7100
I did a mistake by not doing more research before rooting my phone and now my Knox flag is 0x1.
I upgraded my phone to Android 4.3 then rooted it with Chainfire autoroot using Odin.
Now I am not able to remove KNOX bootloader also if I try to flash a KNOX free bootloader Odin show unsupported device error and device gets soft brick then I have to flash Chainfire autoroot again to start the device again.
Is there any way to get KNOX free bootloader? or to be with Knox bootloader but everything fine like it was before.
Disadvantages are
I can't use Knox feature now.
Cannot update my device OTA or through Samsung Kies so downloading form Sammobile and flashing takes a lot of time.
I don't have any other problem I am running on stock rom 4.3 but I want that I should able to update my mobile OTA and if possible able to use KNOX feature again.
Thank you
Have a nice day
XenonTNT said:
Hi
I am using Samsung Galaxy Note II GT-N7100
I did a mistake by not doing more research before rooting my phone and now my Knox flag is 0x1.
I upgraded my phone to Android 4.3 then rooted it with Chainfire autoroot using Odin.
Now I am not able to remove KNOX bootloader also if I try to flash a KNOX free bootloader Odin show unsupported device error and device gets soft brick then I have to flash Chainfire autoroot again to start the device again.
Is there any way to get KNOX free bootloader? or to be with Knox bootloader but everything fine like it was before.
Disadvantages are
I can't use Knox feature now.
Cannot update my device OTA or through Samsung Kies so downloading form Sammobile and flashing takes a lot of time.
I don't have any other problem I am running on stock rom 4.3 but I want that I should able to update my mobile OTA and if possible able to use KNOX feature again.
Thank you
Have a nice day
Click to expand...
Click to collapse
So far, this issue of 0x1 back to 0x0 is still fly high in the air. I read a lot of thread regarding this issue, until I myself also a bit headache
But, from my understanding after reading so many thread... Once it tripped, there's no way to return back. And you can't (theoritically) to revert back to 4.1.2 bootloader, but perhaps, there's a way. And yes, once it tripped, you can't use any KNOX features.
I still have no better conclusion as well regarding this issue. I got read 1 time somebody is able to revert back to 4.1.2, but still with KNOX 0x1. Most are failed. You may want to read all the thread regarding this issue with a search.
I'm here not to answer exactly on how to revert back. But just to share what I know regarding this tripping issue. To be frank... I also want to know about this, as I need to root my MJ7 Note 3, which so far... no solution yet for the tripping KNOX, so I still hold on to it.
YOu can root if you have not trip 0x1 without tripping it.
antique_sonic;49546705
I also want to know about this said:
I found a way today on the internet that If Note 2 is at 0x0 flag you can root it without increasing the count but it will show custom that you can revert back to original by triangle away may be there is a way for Note 3 too.
I have already rooted so problem starts here
Click to expand...
Click to collapse
I have a rooted official 4.3 OTA rom knox is 1. I used triangle away to make it official. when i check for updates it say that i have the latest rom. I think i can use ota update even knox is 1
Sent from my GT-N7100 using xda app-developers app
Not for me.
tadz202 said:
I have a rooted official 4.3 OTA rom knox is 1. I used triangle away to make it official. when i check for updates it say that i have the latest rom. I think i can use ota update even knox is 1
Sent from my GT-N7100 using xda app-developers app
Click to expand...
Click to collapse
I used triangle away also this is my device status in Downloading mode.
Custom binary download No
Current Binary Samsung Official
System Status Offcial
Knox Warranty Void 1
but in Software update you device is modified. May it is showing you because you have already the latest update. Please can you tell me the Device status in Downloading mode also please report back if you are able or not to download update OTA when available.
Thank you.
Same boat
My phone is in the same boat as you. My desire was not so much KNOX as to have 4.3 with phone encryption and root. In order to succeed with my desire, I have to leave the stock 4.3 recovery intact. This greatly reduces my root options. I had root before the update, but it was unable to update after going to 4.3. I tried Kingo in an attempt to fix root, but to no avail. I decided to unroot and re-root. I used Kingo to unroot. From there I had to run saferoot a few times before it was finally able to install SuperSU and associated files. The version it installed is the latest so I'll have to wait until the next release to find out if it can update. Everything else seems to work fine except ES File Explorer appears to no longer be able to mount the /system RW.
saferoot can be found over here
http://forum.xda-developers.com/showthread.php?t=2565758
Hope that helps,
Ddfault
XenonTNT said:
I used triangle away also this is my device status in Downloading mode.
Custom binary download No
Current Binary Samsung Official
System Status Offcial
Knox Warranty Void 1
Click to expand...
Click to collapse

4.3 Update... DOH!

So like an idiot I upgraded to 4.3 without reading up on it first. I used ODIN to flash the 4.3 root66 version and my 'warrenty bit' changed to 1. From what I have read the way that I did it shouldn't have triggered that. I've been reading forum after forum in a way to reset the bit and I guess it is an efuse. With that being said does anyone have a way to successfully downgrade the bootloader to get rid of the Warrenty Bit 1? I don't care if it bricks the phone if I can send it in for warranty and get another one that is status 0.
I think you are out of luck. There is no way to reset that bit period.
Now if you tried to flash Root66 for UVDMD5, your phone for sure will brick. I am not sure if the Service personnel can salvage it.
I think Water damage may be covered by all carrier insurances.
I may have a problem too. I recently rooted my S3 with root66 4.3 stock rom from unrooted 4.1.2 with Odin. I don't see KNOX anywhere in the phone. The phone works but I just can't make or receive calls. The update probably updated the modem. Is it safe to downgrade it back to my original unrooted 4.1.2 using Odin? This is what i see in download mode:
PRODUCT NAME: SGH-T999V
CURRENT BINARY DOWNLOAD: No
CURRENT BINARY: Samsung Official
SYSTEM STATUS: Custom
QUALCOMM SECUREBOOT: Enabled
Warranty Bit: 0
BOOTLOADER RP SWREV: 1
If I can't downgrade the firmware, can I downgrade the modem? The modem maybe causing problems with making/receiving calls. I'm also worried if the BOOTLOADER line is related to KNOX.
cd964 said:
I may have a problem too. I recently rooted my S3 with root66 4.3 stock rom from unrooted 4.1.2 with Odin. I don't see KNOX anywhere in the phone. The phone works but I just can't make or receive calls. The update probably updated the modem. Is it safe to downgrade it back to my original unrooted 4.1.2 using Odin? This is what i see in download mode:
PRODUCT NAME: SGH-T999V
CURRENT BINARY DOWNLOAD: No
CURRENT BINARY: Samsung Official
SYSTEM STATUS: Custom
QUALCOMM SECUREBOOT: Enabled
Warranty Bit: 0
BOOTLOADER RP SWREV: 1
If I can't downgrade the firmware, can I downgrade the modem? The modem maybe causing problems with making/receiving calls. I'm also worried if the BOOTLOADER line is related to KNOX.
Click to expand...
Click to collapse
No you cannot downgrade with Odin.. What I suggest you do first is backup any files you want to keep, re-Odin the 4.3 firmware, after that reboot to recovery and do a factory reset and reboot.. If you still encounter problems them flash a 4.1.2 ROM.. That's pretty much the only way to downgrade, you can try downgrading modems if there's a different 4.3 modem for your device
Sent from my SGH-M919 using Tapatalk
Addition. You can flash a 4.1.2 Rom VIA RECOVERY ONLY. Do not flash it via Odin.
I might have made things worse by installing TWRP before reading the responses. The phone started updating on its own right after I flashed TWRP and rebooted. Now it says:
CURRENT BINARY DOWNLOAD: Yes (1 Count)
CURRENT BINARY: Custom
SYSTEM STATUS: Custom
QUALCOMM SECUREBOOT: Enabled
Warranty Bit: 1
BOOTLOADER RP SWREV: 1
I guess it was the KNOX bootloader from the root66 4.3 rom in the phone that detected the change and decided to update the phone plus change the counts. So probably there's no way of downgrading now and I would just have to deal with a rooted 4.3 which sucks. The phone can make calls/receive calls now but the signal is weak and constantly cuts out plus the battery drain is horrendous. Some apps won't even download to, or install or work with the phone.
Using TWRP for recovery of the 4.1.2 official stock rom would probably brick my phone since the bootloader will probably take over again.

[Q] Help me choose correct files and order for Odin-ing

Greetings!
I urgently need help to verify what files and in what order to flash to restore my GF's Note2:
It's a GT-7100 that is still on 4.1.1 and eMMC Brickbug Check app reports it as SDS vulnerable... original firmware, execpt for Exynos Abuse, SuperSU and AFwall+, but that was apparently enough to trigger "modified" state and so prevent OTA updates. Installing Wanam Exposed to hide modificatioon did not work, so we unrooted, but forgot to reverse Exynos Abuse fix. Now we're still unable to OTA, but without root as well
I think the next best step will be to flash to 4.3 via Odin and then apply saferoot from cosmyndemeter.
To prevent any warranty issues, I would prefer to keep the phone knox-free, which means that 4.4 update is not an option, and I need the botloader to keep to version mj5 or below.
I got N7100XXUEMK9_N7100VIAEML2_VIA.zip from sammobile.com, which seems applicable (region- and operator-wise), and BL_MJ5_DN3.rar for the unknoxed bootloader.
If I simply flash those two files, will that already trigger a reaction from knox (preventing any future BL-upgrades) or am I safe as long as the phone does not reboot between the two flash processes?
LordHelmchen138 said:
Click to expand...
Click to collapse
Here's what I know.sorry if i cant answer all.
-Stock firmwares from sammobile or other site already have a bootloader included with it, no need to flash other BL.
-Not sure if the bootloader from the MK9 is MJ5 or below, please search.
-Knox enabled bootloaders are upgradable, but can no longer have downgrade.
-If based from your search that MK9 base has a bootloader MJ5 or below, you are good to go.backup and flash via odin.
-Else, find an older rom base with BL MJ5 or below from sammobile.
Good luck. ^.^
Sent from my GT-N7100 using XDA Premium 4 mobile app
Well... I decided to go a longer way that seemed a bit safer:
- got N7100XXDLL4_N7100VIADLL2_VIA from sammobile, which is still exynos-abusable.
- rooted with exynosAbuse
- installed Mobile Odin
- flashed the aforementioned N7100XXUEMK9_N7100VIAEML2_VIA with Mobile Odin, relaxing in the knowlege that Mobile Odin will not flash the bootloader
- flashed the aforementioned mj5 bootloader only with Odin
- unsuccessfully flashed UPDATE-SuperSU-v1.94.zip with Mobile Odin. I guess this was stupid
- rooted with saferoot
result:
rooted phone on 4.3 , so far so good.
Phone Info app reports:
Code:
Knox Warranty Void: 0x0
Bootloader Version: N7100XXUEMJ5
Baseband Version: N7100XXUEMK9
PDA Version: N7100XXUEMK9
CSC Version: N7100VIAEML2
Only my noobishly overoptimistic attempt at rerooting is now visible:
Code:
CUSTOM BINARY DOWNLOAD: yes (1 counts)
CURRENT BINARY: Samsung Official
SYSTEM STATUS: custom
WARRANTY BIT: 0
Can anyone reassure that mj5 bootloader means that knox warranty void cannot trigger, so using triangle away is safe ? I'm still slightly worried that the bootloader simply does not display the knox bit, but that it is still 'primed' in the background and just waiting to blow up...
LordHelmchen138 said:
Code:
Knox Warranty Void: 0x0
Bootloader Version: N7100XXUEMJ5
Baseband Version: N7100XXUEMK9
PDA Version: N7100XXUEMK9
CSC Version: N7100VIAEML2
Only my noobishly overoptimistic attempt at rerooting is now visible:
Code:
CUSTOM BINARY DOWNLOAD: yes (1 counts)
CURRENT BINARY: Samsung Official
SYSTEM STATUS: custom
WARRANTY BIT: 0
Can anyone reassure that mj5 bootloader means that knox warranty void cannot trigger, so using triangle away is safe ? I'm still slightly worried that the bootloader simply does not display the knox bit, but that it is still 'primed' in the background and just waiting to blow up...
Click to expand...
Click to collapse
Knox warranty void 0x0 means the bootloader didn't trigger the Knox but honestly after a point we should all stop caring about Knox ( unless you use it for business purposes or still under warranty ). Now you can flash any custom KitKat ROM and be on Mj5 bootloader. Only thing is that phone won't charge when turned off ( draw back of mj5 and other jelly bean bootloaders ) only being on KK boot loader can charge your phone when turned off . here you got two options if you only flash nd3 bootloader after upgrading to custom KK ROM it will trigger Knox and it will show 0x1 or you can flash the official stock KK rom via odin that will flash the ND3 boot loader and knox remains 0x0 since its an official ROM . So it depends on you what do you plan on doing on your note II ,if you want to try newer ROMs or stick to 4.3 based ROMs
Sent from my GT-N7100 using Tapatalk
Well, the phone is not mine, and there's still about six months of warranty left. So yes, I still have to care about knox
As it stands, 4.3 and mj5 bootloader look fine, so it's only the flash counter and system :modified that I want to take care of.
Sent from my D5503 using XDA Free mobile app

Reset flash counter

I may need to send my phone in to Bell or Samsung, and I want to make sure it's back to its original, untampered state. I have rooted it twice before, so first I want to make sure my Flash Counter is at 0. I went into Download mode and I have no idea what any of the stuff written there means so I can't tell whether the Flash Counter has been tripped or not.
So two questions:
1: How do I tell whether I need to reset the flash counter, and...
2: How do I reset the flash counter, if I need to (Will Triangle Away from Play Store work with a 4.4.2 device??)
Thanks
If you are stock and 4.3 or above, your Knox has more than likely been tripped by root so warranty is void. Samsung won't touch it. See if you can post a screenshot of download mode and the more knowledgeable guys can let you know for sure.
pre4speed said:
If you are stock and 4.3 or above, your Knox has more than likely been tripped by root so warranty is void. Samsung won't touch it. See if you can post a screenshot of download mode and the more knowledgeable guys can let you know for sure.
Click to expand...
Click to collapse
The first time I rooted I was on 4.2 using the no-tripping-flash method found on this forum. The second time I rooted was last week when I used TowelRoot, so I'm 99.9999999% sure that tripped the counter. I'm currently running the stock Bell 4.4.2 ROM that they pushed back in June, with TWRP recovery (I was planning on flashing CarbonROM, but that plan has changed)
Here's what it says in download mode:
Product Name: SGH-I747
Current Binary: Samsung Official
System Status: Official
Qualcomm Secureboot: Enable
Warranty Bit: 1
Bootloader AP SWERV: 2
nubreed000 said:
The first time I rooted I was on 4.2 using the no-tripping-flash method found on this forum. The second time I rooted was last week when I used TowelRoot, so I'm 99.9999999% sure that tripped the counter. I'm currently running the stock Bell 4.4.2 ROM that they pushed back in June, with TWRP recovery (I was planning on flashing CarbonROM, but that plan has changed)
Here's what it says in download mode:
Product Name: SGH-I747
Current Binary: Samsung Official
System Status: Official
Qualcomm Secureboot: Enable
Warranty Bit: 1
Bootloader AP SWERV: 2
Click to expand...
Click to collapse
You tripped knox and the warranty bit has been changed from 0 to 1. Samsung may or may not provide warranty service.
audit13 said:
You tripped knox and the warranty bit has been changed from 0 to 1. Samsung may or may not provide warranty service.
Click to expand...
Click to collapse
So I'm basically SOL? A quick search on Google showed that it's not possible to reset Knox.
Any way I can revert the phone to stock unrooted at least? I'm having trouble finding a Odin-flashable 4.4.2 Bell file (the 2 links I found are dead). Could I use a 4.3 file to flash?
No way to reset it that I know of.
It is an refuse that gets tripped.
nubreed000 said:
So I'm basically SOL? A quick search on Google showed that it's not possible to reset Knox.
Any way I can revert the phone to stock unrooted at least? I'm having trouble finding a Odin-flashable 4.4.2 Bell file (the 2 links I found are dead). Could I use a 4.3 file to flash?
Click to expand...
Click to collapse
http://sammobile.com/firmwares

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