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Hi all,
I have not been able to get an update since I bought my S3. I keep getting that error: Communication failed. Server is currently unavailable..blah blah..see screenie.
I have seen people post that they got a replacement phone because of this, one person said ATT gave them new sim card and that fixed it. My question is, I am rooted. Should I unroot before visiting ATT? If so how exactly do I do that. How will they know I am rooted? Superuser icon they will see...but is there anything else?
Thanks
It's best to unroot. They will log that data on your phone. I hope your phone didn't trigger the triangle counter.
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I guess part of my question was, how do I unroot?
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Restore with Kies or stock unrooted ROMusing Odin?!. Use triangle away app on Market Place if you have triggered the counter and set it to zero again.
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Thank you
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How do I find out if I have triggered the counter? Whatever that means
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jackryan57 said:
How do I find out if I have triggered the counter? Whatever that means
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Click to collapse
The second you change system files, it triggers. Ie. Root
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same
jackryan57 said:
Hi all,
I have not been able to get an update since I bought my S3. I keep getting that error: Communication failed. Server is currently unavailable..blah blah..see screenie.
I have seen people post that they got a replacement phone because of this, one person said ATT gave them new sim card and that fixed it. My question is, I am rooted. Should I unroot before visiting ATT? If so how exactly do I do that. How will they know I am rooted? Superuser icon they will see...but is there anything else?
Thanks
Click to expand...
Click to collapse
I've gotten the same error from AT&T since Ive had the first Samsung Galaxy more than 2 years back. Now I have an HTC One, moved to this from and iPhone 5, and wanted to check for an update, surprise surprise, server unavaiable. With the Samsung I remember I had to go to Samsung site, don't remember the exact site, but that is what I had to do to get the Froyo update. Yea, that long ago. Still the same.
Hi guys, recently lots of S3 owners encouter this scary issue that their S3's motherboards just failed randomly and the phones are dead.Here is the link to the thread.
http://forum.xda-developers.com/showthread.php?t=1993044
However, after reading pages, I noticed most cases are in the UK, some in other europe countries, some in asia (india, south east asia). Not sure the US version (and Tmo version specificly) is suffering from this, so I made this thread to gather information about this. I know I am paranoid, but I was hoping my S3 would last at least 2 years til my next upgrade. And now Im living in fear after knowing that thread. My S3 (manufacture date is 06/27/12) is still performing very fine with zero issue since august except the SD card being removed unexpectedly 2 times by the phone itself.
(btw, you can check your manufature date by dial this code: *#12580*369# )
Edit: seems like only international version suffers from this issue.
This is why we all pay for warranty right?
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elracing21 said:
This is why we all pay for warranty right?
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Thank you. you all need to get it.
elracing21 said:
This is why we all pay for warranty right?
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Well warranty doesn't matter when your phone is rooted right?
crazexr7 said:
Well warranty doesn't matter when your phone is rooted right?
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Click to collapse
Well that's what Odin is for. If you Odin to stock it doesn't take away your warranty.
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elracing21 said:
This is why we all pay for warranty right?
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my phone comes with 1 year warranty. But I hate having a phone already opened up for repair.
Anyway, there is 1 case with Tmo US version....
elracing21 said:
This is why we all pay for warranty right?
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Warranty or not. Motherboards shouldn't fail on its own.its a recall. manufacturer should be held responsible without warranty.
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diazf09 said:
Warranty or not. Motherboards shouldn't fail on its own.its a recall. manufacturer should be held responsible without warranty.
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Exactly. These phones are too damn expensive for them to keep sticking us consumers on the crap end of the stick when they screw up.
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as much as i hate to say this but if this does happen to mine, this will be the last time I buy from Samsung and might jump ship to Apple where I can take a phone in a get it fixed in time.
Im pretty happy with Samsung, I deal with warranty on a day to day basis in another way but there is an expected amount of devices that go out that a company knows is going to fail at some point and also rely on returns for warranted devices to see what went wrong in production in order to correct it.
The problem is you have "X" amount of people on the forum which is big in consideration to a regular site and "Y" with the same problem and people group in and make the issue bigger than it is. Any company that posts a recall is at the point that OVER 42% of the product with the same failure over the release.
With that said I haven't had one problem with mine that others have reported and after being let down by HTC time and time again I most definitely will buy another Samsung device, so far it's been the best I've had out of the collection of smartphones I have.
NRA Approved GS3
I'm a Samsung convert
No one else has the cyanogen and miui teams working for them
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crazexr7 said:
Well warranty doesn't matter when your phone is rooted right?
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Click to collapse
monkeypaws said:
Well that's what Odin is for. If you Odin to stock it doesn't take away your warranty.
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it doesnt matter if youre rooted for hardware failure, they still have to warranty it
Its reasons like these I'm always so fearful to remove my warranty subscription. Oh, and because of all my phone hax0ring
Have the same prolem my phones sometimes turns off by self I have warranty but still hateto go back to store
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ferlogan said:
Have the same prolem my phones sometimes turns off by self I have warranty but still hateto go back to store
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You dont have to go to the store, call T-Mobile and they will send you one with an RMA, as soon as you get it put the old one in the box and send it out. All they do is check for water damage and put it up for refurbish they don't waste time putting it through testing they test the devices that may have account info on it if you can't power it up to format it before sending it back. They ask you that on the phone.
NRA Approved GS3
So does this mean that none of the tmo peeps have had no issues with their devices dying? I only ask because, I just got my galaxy last Wednesday. Had a couple quirks, but nothing's dead yet. Had a little issue with my music and swipe. When I would get my notifications tones say from email I would be listening to music, the sound would nearly drown out and stay that way till I paused my music and started again all was fine. I've been getting random screen flashes near the bottom of the screen, like a ton of lines like a glitch. Anyone else having this issue as well? Feel free to add anything else if you like.
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jay4mont78 said:
So does this mean that none of the tmo peeps have had no issues with their devices dying? I only ask because, I just got my galaxy last Wednesday. Had a couple quirks, but nothing's dead yet. Had a little issue with my music and swipe. When I would get my notifications tones say from email I would be listening to music, the sound would nearly drown out and stay that way till I paused my music and started again all was fine. I've been getting random screen flashes near the bottom of the screen, like a ton of lines like a glitch. Anyone else having this issue as well? Feel free to add anything else if you like.
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Sounds to me like you might have activated something in developers options, go in settings and see if you selected anything that would flash the screen if long processes are in use.
NRA Approved GS3
Nothing in dev out of the usual, only thing being ticked is the usb debugging, and turned up the animation scales, transitions etc to .05, animations were at 1, but I was using swype, only happens when using that. Any better keyboards I can download on the market better than the Samsung or swype?
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---------- Post added at 06:17 AM ---------- Previous post was at 06:09 AM ----------
jay4mont78 said:
Nothing in dev out of the usual, only thing being ticked is the usb debugging, and turned up the animation scales, transitions etc to .05, animations were at 1, but I was using swype, only happens when using that. Any better keyboards I can download on the market better than the Samsung or swype?
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Nvm found the gingerbread keyboard on the market, thanks for the tip.
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jay4mont78 said:
Nothing in dev out of the usual, only thing being ticked is the usb debugging, and turned up the animation scales, transitions etc to .05, animations were at 1, but I was using swype, only happens when using that. Any better keyboards I can download on the market better than the Samsung or swype?
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---------- Post added at 06:17 AM ---------- Previous post was at 06:09 AM ----------
Nvm found the gingerbread keyboard on the market, thanks for the tip.
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Did you enable any traces? That would show depending on what you have checked. I was gonna try enabling a few to see what it does but it's not like it would ruin anything. I'll report back though to see if I can recreate it.
Edit nope that did nothing, hope you figure it out, I never had that happen before.
NRA Approved GS3
havent heard anyone yet seem the us version are better than other version in the world
Im getting ready to exchange but ive rooted and all that and my counter reads 4.. I can get back to unrooted and official status but worried about the counter..triangle away resets it until I reboot then its back to 4.. has anyone rooted and flashed recovery amd then exchanged successfull?
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Why are you exchanging? I'm about to send mine back too.
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pezlomd said:
Im getting ready to exchange but ive rooted and all that and my counter reads 4.. I can get back to unrooted and official status but worried about the counter..triangle away resets it until I reboot then its back to 4.. has anyone rooted and flashed recovery amd then exchanged successfull?
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im about to send mine back today as well. I have rooted but I did odin the MDL so now when I boot to download it does say "official"...but im worried that there is a flash counter somewhere that I don't know about? Any ideas? How do I check the flash counter?
what is wrong with you people ?
why are you returning ?
wavrunrx said:
what is wrong with you people ?
why are you returning ?
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My s4 has a loose frame by the volume rocker u can push it in a lil and it creaks so much. . The bezel seems to be loose.. I compared with my friends s4 and his a solid and mine feels loose and creaky
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Exchanged mines 2 days ago. T-Mobile girl didn't even check my status although I Odin'd MDL official back. I just told her crap and she exchanged it
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wavrunrx said:
what is wrong with you people ?
why are you returning ?
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Click to collapse
Mine has a camera issue. Once I move around the camera will freeze up, give me a "camera has failed" error, and sometimes cause my phone to reboot. Im getting a white one this time too.
dannyyyyy said:
Exchanged mines 2 days ago. T-Mobile girl didn't even check my status although I Odin'd MDL official back. I just told her crap and she exchanged it
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Hey first post, I am about to exchange mine as well but I do not know how to do the MDL official thing you speak of, I did this to get back onto stock http://forum.xda-developers.com/showthread.php?t=2258628 but my phone status still says custom, any idea how to fix that? Also is there any way to change the download mode to say stock instead of custom?
Use Kies to restore it back to original. I did mine a few hours ago sucessfully. Under tool setting in Kies.
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sactownsav said:
Mine has a camera issue. Once I move around the camera will freeze up, give me a "camera has failed" error, and sometimes cause my phone to reboot. Im getting a white one this time too.
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Were you rooted? I have the same issue and wonder if it's because of flashing. I'm getting my replacement Friday.
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darkjedi said:
Were you rooted? I have the same issue and wonder if it's because of flashing. I'm getting my replacement Friday.
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Yes, I was rooted and running wicked and the camera never crashed once on the stock rom. However, that does not mean that rooting or the wicked rom itself caused the camera problems. After flashing back to original firmware my camera problem remains. I chalk it up as a hardware issue. My new on got here today and im unsure if I will root it just yet.
I need to take my phone up there because the phone is having problems with the battery and I've done everything I can. I have insurance on the phone and also have Android JB 4.1.2 and I'm rooted. Is there anyway to hide it or should I even care?
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ThaGreatest said:
I need to take my phone up there because the phone is having problems with the battery and I've done everything I can. I have insurance on the phone and also have Android JB 4.1.2 and I'm rooted. Is there anyway to hide it or should I even care?
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TriangleAway then Odin stock and factory reset if you can.
Do as said above by Aerowinder if possible, if not just play stupid.
Sent from my Nexus 7 using Tapatalk 4
What will happen if I show up without doing that? I really just need input on what's wrong and what I can do to fix it unless they'll give a new one since my phone looks completely brand new.
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Aerowinder said:
TriangleAway then Odin stock and factory reset if you can.
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TheLastSidekick said:
Do as said above by Aerowinder if possible, if not just play stupid.
Sent from my Nexus 7 using Tapatalk 4
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Do you guys think they'll give me a new phone or anything because my phone is in mint condition. There's not a speck of damage on it.
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ThaGreatest said:
Do you guys think they'll give me a new phone or anything because my phone is in mint condition. There's not a speck of damage on it.
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I wouldn't know what happens if you're going through T-Mobile but I assume you'll be fine if you're polite and explain you don't know what's going on, insist you've been with T-Mobile because of their excellent support if they make a big deal about it. Asurion the insurance company working with T-Mobile will take it anyways because they just fix it and that's it and resell it. And because you pay a monthly bill they're making money off of you regardless and you still have to pay a deductible.
But you SHOULD really return to stock.
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If they see that the phone is rooted, they'll just simply do nothing for you. That's why people say "your warranty is now void".
Do what is mentioned above or take your chances and hope the T-Mobile rep that is assisting you doesn't check to see if the phone is rooted or check the flash counter.
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I most likely just try to extract some info from them so maybe I could fix it myself. I really don't want to pay them money for something not my fault.
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I was hoping not to do that being that I just had to do factory reset like 2 weeks ago and I hate reinstalling everything but I guess I have to do it. I get the stock version from DocHolidays thread, right?
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I get it from this thread http://forum.xda-developers.com/showthread.php?t=1949687 right?
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That should do the trick. And if you're on a stock build now, you may not have to factory reset, backup anyway.
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DocHoliday77 said:
That should do the trick. And if you're on a stock build now, you may not have to factory reset, backup anyway.
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I'm on the root66 version
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Oh, simple enough then! Just go to SuperSU and unroot.
You could even try to temp unroot if you think that's all you'd need to do to hide it.
Befire you unroot though, do you have a custom recovery or kernel installed? If not, then run triangle away, then unroot. If you do, reflash root66, then use TA and unroot.
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ThaGreatest said:
I need to take my phone up there because the phone is having problems with the battery and I've done everything I can. I have insurance on the phone and also have Android JB 4.1.2 and I'm rooted. Is there anyway to hide it or should I even care?
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What's the problem with the battery?
I like the features I get with my stock build, but I'm considering a root for better control over my apps, (Greenify, permission control) so this thread seems like a relevant question.
Is Triangle Away and unrooting all it takes to make it appear that I haven't done anything?
The warranty issue is the only thing stopping me, it's saved me a bunch in the past...
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OutlawV said:
I like the features I get with my stock build, but I'm considering a root for better control over my apps, (Greenify, permission control) so this thread seems like a relevant question.
Is Triangle Away and unrooting all it takes to make it appear that I haven't done anything?
The warranty issue is the only thing stopping me, it's saved me a bunch in the past...
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If done in the correct order with no custom recovery or custom kernel, yes that should be all you have to do.
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I rooted my phone once, but I will never do it again after what happened. Last year I rooted my GS3 and about a week later, my local T-Mobile store called my phone unexpectedly. The guy on the other end told me I was due for a price drop, but I would have to come into the T-Mobile store to sign the paperwork before it would take effect. 2 days later I stopped in to get the discount on my monthly payment. The T-Mobile employee said he would have to look at my phone just to verify that it was the correct serial number. He went into the back room and said he would be back in a few minutes. 10 minutes later, a police officer walks in the store and asks my name. I'm totally freaked out wondering what the deal is. He asks me to turn around a puts hand cuffs on me. The officer told me I was under arrested and being charged with "rooting a mobile device". I was booked and released, but I would watch what you do to your phone. Good luck.
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LOL!!!
I'm not even sure how to react to that!
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Just be careful... The terms of my probation are to never visit XDA, so I'm really just telling what can happen.
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We
dave2metz said:
I rooted my phone once, but I will never do it again after what happened. Last year I rooted my GS3 and about a week later, my local T-Mobile store called my phone unexpectedly. The guy on the other end told me I was due for a price drop, but I would have to come into the T-Mobile store to sign the paperwork before it would take effect. 2 days later I stopped in to get the discount on my monthly payment. The T-Mobile employee said he would have to look at my phone just to verify that it was the correct serial number. He went into the back room and said he would be back in a few minutes. 10 minutes later, a police officer walks in the store and asks my name. I'm totally freaked out wondering what the deal is. He asks me to turn around a puts hand cuffs on me. The officer told me I was under arrested and being charged with "rooting a mobile device". I was booked and released, but I would watch what you do to your phone. Good luck.
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Rooting a device isn't illegal. They can kiss my ring. Think about it, if it was illegal why are root apps allowed on Google Play? And also, why is XDA not been shut down?
Methinks something else happened there. Maybe you voided their warranty and tried getting a discount which may be against the rules. Or something. But I know for a fact this is legal. Unlocking is a different story however.
So my advice, root on my brothers it's the only damn freedom we have left here in America.
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Hey guys I upgrade my fiance's Note 2 on AT&T to Android 4.3 via OTA update since the said update has been applied she has had major signal loss and pretty much no cell reception and comes in and out and its not stable any ideas? is there a way to perform a factory of factory reset via Odin? I've done a factory reset in the settings, but the same problem still exists. Or should I root the phone and reinstall the stock firmware (4.1.2) I'm thinking that it's the radio that was a bad flash during the OTA.
take it back to ATT and let them fix it
Does it still have a baseband or IMEI? Look in setting > about phone > status?
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wase4711 said:
take it back to ATT and let them fix it
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This ....^^^^.....
Seriously dude...
If your carrier borked up the device by their update...then "they" damaged your device...IMHO
Honestly...I've seen some shoddy updates over the years...but this latest really takes the cake...
Reports are everywhere on the web from all carriers regarding big problems...after taking this one...
Make them give you a "new" device....g
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agree totally bro; I've never seen an "official" update screw up so many phones in the last 10+ years...ATT/Samsung should be ashamed of how shoddy this has been implemented, especially since it took them so incredibly long to put it out..
They replaced it
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What modem are you running?
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