Develop Bugs

[Q] Playstore not working over home wi-fi / error 927

Hey folks
I searched for similar topics but nothing helped
When connected on my home wi-fi I can't download or update from PlayStore. But over other Wi-Fi Networks it works, like at friends home or at work. Also over 3G there is no problem.
When updating I get the notification "Update for "the app" could not be downloaded due to an error (927)
I tried the uninstall updates from google play services and data from dl manager method, wipe dalvik method, log out delete google account and relogin with the google account method. Rebooted router, checked for some strange settings... nothing helped.
Anyone got an Idea what could cause this problem?
Thanks

Batou069 said:
Hey folks
I searched for similar topics but nothing helped
When connected on my home wi-fi I can't download or update from PlayStore. But over other Wi-Fi Networks it works, like at friends home or at work. Also over 3G there is no problem.
When updating I get the notification "Update for "the app" could not be downloaded due to an error (927)
I tried the uninstall updates from google play services and data from dl manager method, wipe dalvik method, log out delete google account and relogin with the google account method. Rebooted router, checked for some strange settings... nothing helped.
Anyone got an Idea what could cause this problem?
Thanks
Click to expand...
Click to collapse
Every time that I've had that issue, here's what I do. I'm aware you've tried about half of the things, but you missed a step lol.
1) Settings>Apps>Running Force Stop Google Play/Anything else tied to it (I usually stop all Google services)
2) Log out of your Google Account
3) Go into your app drawer, tap and drag the Google Play icon to the "info" to open up the info on the app.
4) Clear data and cache for the app, disregard the warning messages
5) Reboot device
6) Log back in
7)????
8) Profit

I'll give it a try, thanks!

Just wanted to pitch in my two cents on my experiences with this problem:
I have a rooted Sprint Note 2 running CM 10.2. I had no problems with the Play Store when I first rooted and got CM up and running. However, I had to flash back to a stock ROM because of GPS issues. When I flashed back to CM (via nandroid restore), Play Store was returning the error: "Error retrieving information from the server [RPC:S-5:AEC-0]."
So I deleted Play Store data and restarted. Then, strangely enough, when I logged back in, the Play Store did not have anything in "My Apps" or "Installed Apps," and when I tried to download anything, now it was returning "download error (927)."
So then, I deleted Play Store and Google services data and tried again. No good. So then, I cleared the Play Store and Google Services data, booted into recovery, and flashed gapps again (e.g. a clean install of Play Store). Still got error 927. I then tried switching google accounts on Play Store - still no luck.
As I was still in the office at this point, I gave up and decided to go home to try later. When I came above ground on the subway, I noticed that Play Store was automatically updating some of my apps with no problems.
In conclusion, I have no idea which solution - or combination of solutions - worked, but the problem was solved. Here is a list of every step I took:
1. Deleted Play Store and Google Services data in Apps
2. Reinstalled the Play Store
3. Switched Google Accounts
4. Waited 30 minutes to try again?
Hope this helps for people having this annoying problem.

pillzbury said:
Just wanted to pitch in my two cents on my experiences with this problem:
I have a rooted Sprint Note 2 running CM 10.2. I had no problems with the Play Store when I first rooted and got CM up and running. However, I had to flash back to a stock ROM because of GPS issues. When I flashed back to CM (via nandroid restore), Play Store was returning the error: "Error retrieving information from the server [RPC:S-5:AEC-0]."
So I deleted Play Store data and restarted. Then, strangely enough, when I logged back in, the Play Store did not have anything in "My Apps" or "Installed Apps," and when I tried to download anything, now it was returning "download error (927)."
So then, I deleted Play Store and Google services data and tried again. No good. So then, I cleared the Play Store and Google Services data, booted into recovery, and flashed gapps again (e.g. a clean install of Play Store). Still got error 927. I then tried switching google accounts on Play Store - still no luck.
As I was still in the office at this point, I gave up and decided to go home to try later. When I came above ground on the subway, I noticed that Play Store was automatically updating some of my apps with no problems.
In conclusion, I have no idea which solution - or combination of solutions - worked, but the problem was solved. Here is a list of every step I took:
1. Deleted Play Store and Google Services data in Apps
2. Reinstalled the Play Store
3. Switched Google Accounts
4. Waited 30 minutes to try again?
Hope this helps for people having this annoying problem.
Click to expand...
Click to collapse
My problem wont be fixed with any of these as its 927 on all of my devices but sometimes after 11pm it works. and sometimes during a reset of my phone they will automatically download sporadically. Its google servers for me. To bad google's customer service is one of the worst i have seen.

I would have to agree I have the same issue and have had it since December of last year at least. I have an email thread that shows the ongoing issues and they have never fixed a single issue. I can't even load the play store at all now just get connection timed out retry and forget trying all the "fixes" because I have gone through hours and hours and tried every fix that anyone could suggest. For a while I was able to download successfully but not reliably and ONLY ON CELLULAR. Google servers even knew when I was connecting to another phone (using it as a hotspot) and since it was cellular it worked fine. But if I used a real landline wifi it would error every single time. I basically have given up and will not buy another app or even use my android devices and thankfully I have others to use since I work for a phone company but google is absolutely pathetic in this. Google's suggestion is they are working on it and there is nothing else they can do for me. That's fine if it was a few days or maybe a few weeks but this is well over 4 months and they are making products unusable.

[Q] google play crashes every time i open it

and i suddenly get "unfortunately , the process.com.google.process.gapps has stopped quit often as well.
im unrooted . any ideas what to do? all other google aps work fine

Try going into application manager and go to Google play and clear cache and data.

did that repeatedly

hellcatt said:
and i suddenly get "unfortunately , the process.com.google.process.gapps has stopped quit often as well.
im unrooted . any ideas what to do? all other google aps work fine
Click to expand...
Click to collapse
If you are not Rooted, then your options are limited. You could try a Factory Reset. Just keep in mind it will Erase all your information, and Data.

com.google.process.gapps has stopped message

100% fully stock AT&T G3. Every time I reboot as soon as it loads the OS I get the following error message "Unfortunately, the process com.google.process.gapps has stopped.". Is there any way to fix this so that I do not receive this error message?

bradm23 said:
100% fully stock AT&T G3. Every time I reboot as soon as it loads the OS I get the following error message "Unfortunately, the process com.google.process.gapps has stopped.". Is there any way to fix this so that I do not receive this error message?
Click to expand...
Click to collapse
i am glad i am not alone. currently looking for answers as well as updating it to v10G did not help. the error is still there.

Are you running swiftkey? I had the same problem and discovered swiftkey was causing it and had to downgrade to an older version.

No swift key. Thanks for the suggestion

Super_Hans_76 said:
Are you running swiftkey? I had the same problem and discovered swiftkey was causing it and had to downgrade to an older version.
Click to expand...
Click to collapse
no swiftkey either here

I had the same error on boot and I didn't have Swiftkey installed. It actually turned it to be the Google keyboard. I switched back to the LG keyboard and then updated the Google one in the Play store. After switching back to the Google one, I no longer get the error message on boot.

Anyone can confirm this "hdcp" advice?

Just cleared the google play store services data and the error went away. This happened to me after I used unlock code.

objektive_1 said:
Just cleared the google play store services data and the error went away. This happened to me after I used unlock code.
Click to expand...
Click to collapse
it happened to me after i rooted my g3

Did you try to clear the play store services?

Happens to me also, no Google Keyboard and only started after I initially rooted.. But even after a stock restore, it still persists.

radicalisto said:
Happens to me also, no Google Keyboard and only started after I initially rooted.. But even after a stock restore, it still persists.
Click to expand...
Click to collapse
bradm23 said:
100% fully stock AT&T G3. Every time I reboot as soon as it loads the OS I get the following error message "Unfortunately, the process com.google.process.gapps has stopped.". Is there any way to fix this so that I do not receive this error message?
Click to expand...
Click to collapse
cnn888 said:
i am glad i am not alone. currently looking for answers as well as updating it to v10G did not help. the error is still there.
Click to expand...
Click to collapse
wavrunrx said:
it happened to me after i rooted my g3
Click to expand...
Click to collapse
objektive_1 said:
Did you try to clear the play store services?
Click to expand...
Click to collapse
Have you guys went to settings>apps>all apps there disable downloads and downloadmanager clear there data and then enable them, had this error a lot it is related to google play services updating

suljo94 said:
Have you guys went to settings>apps>all apps there disable downloads and downloadmanager clear there data and then enable them, had this error a lot it is related to google play services updating
Click to expand...
Click to collapse
To get rid of the error on my phone, I cleared the data on the google play services. Then restarted the phone and presto, no error.

objektive_1 said:
To get rid of the error on my phone, I cleared the data on the google play services. Then restarted the phone and presto, no error.
Click to expand...
Click to collapse
last time I had it I had to root and delete google play services frm data with root explorer then reboot and follow mine steps then install the latest google play services in between the errormessages

Deleted Google Keyboard. Problem disappeared. This was causing my phone to restore deleted photos and mess up photos that were already on the SD card. Huge headache.

Woekd on T-Mobile G3
hdcp said:
I had the same error on boot and I didn't have Swiftkey installed. It actually turned it to be the Google keyboard. I switched back to the LG keyboard and then updated the Google one in the Play store. After switching back to the Google one, I no longer get the error message on boot.
Click to expand...
Click to collapse
My grandma's phone was having this error message, I tried clearing Google Play Store and Service, Calendar, & Calendar Storage's data and cache. Didn't work. I tried this and the error message went away. THANK YOU!

I had the same message of "unfortunately the process .com.google.process.gapps has stopped"
I did as the others suggested and I un-installed google keyboard and rebooted the phone and the message was gone!
Just a guess, but Sounds like it must be some kind of bug/error in the way the LG software for the keyboard handles a change in keyboard settings when it is changed or swapped out since some people have had the same issue with swiftkey?

I had this same error. Phone is rooted and it turned out to be the Google Keyboard. Uninstalled it and problem went away.

+1 on rooted and Google Keyboard causing the error.
Anyone know of a fix or workaround? LG's keyboard causes my phone to lag.

Go-to Google keyboard advanced settings and uncheck the display icon setting then reebot.
Sent from my LG-D850 using XDA Premium HD app

Play store download hangs

For some reason my play store hangs when downloading at 100% I can't update or install any apps. I've cleared the Google play and services cache and wiped my cache in twrp.
Help!

i have exactly the same issue on my wifes phone, cant install or update any apps, google play gets to 100% and then doesnt install, also sms messages just stay in flight(3 dots pulsing to the left of message) and never send, Did you find a resolution to this?
thanks
matt

Try to install the latest Google Play Store 8.2.32 via APKmirror :
- https://www.apkmirror.com/apk/google-inc/google-play-store/google-play-store-8-2-32-release/

Jaymie1989 said:
For some reason my play store hangs when downloading at 100% I can't update or install any apps. I've cleared the Google play and services cache and wiped my cache in twrp.
Help!
Click to expand...
Click to collapse
Leave it for awhile. Had it once and it solved itself.

kept getting "unfortunately Google Play Store * has stopped" over and over

It made my phone inoperative. I had rooted sprint stock 6.0.1. I did a factory reset and re-rooted and now phone super hot . I then froze bloatware but stays hot. What should I try next? Thanks for help!!

At the most remove google play store completely or maybe force stop it and clear the cache on that app itself
then go here
https://forum.xda-developers.com/showthread.php?t=1996995
you will be able to get the newest update for the play store