[Q] My N7 2013 stopped charging when turned on - Nexus 7 (2013) Q&A

Incredibly annoying. I got my device on launch day and have not had a problem. Never dropped it or damaged it or anything. Was running cleanrom 1.7 and all of a sudden the device stopped being able to charge while it was turned on. It charges fine when powered off.
I was using a 1amp power unit (ordered a 2amp power unit) to charge it. Worked totally fine up until a few days ago.
The device WILL NOT charge when turned on and plugged into my computer either (tried desktop and laptop).
Tried using multiple micro usb cables and wall chargers. I ordered a 2amp wall charger just to trouble shoot. I am not sure where the one that came with the device went.
I have read a few places that a 2amp unit is required (which is why I ordered one). However, I have never read anywhere that the device will not charge when plugged into a computer and powered on.
I flashed my device back to stock unrooted and still get this. Even relocked to bootloader.
Any suggestions? Should I send this device back for warranty? If so how do I even do this?

thecapitalr said:
Incredibly annoying. I got my device on launch day and have not had a problem. Never dropped it or damaged it or anything. Was running cleanrom 1.7 and all of a sudden the device stopped being able to charge while it was turned on. It charges fine when powered off.
I was using a 1amp power unit (ordered a 2amp power unit) to charge it. Worked totally fine up until a few days ago.
The device WILL NOT charge when turned on and plugged into my computer either (tried desktop and laptop).
Tried using multiple micro usb cables and wall chargers. I ordered a 2amp wall charger just to trouble shoot. I am not sure where the one that came with the device went.
I have read a few places that a 2amp unit is required (which is why I ordered one). However, I have never read anywhere that the device will not charge when plugged into a computer and powered on.
I flashed my device back to stock unrooted and still get this. Even relocked to bootloader.
Any suggestions? Should I send this device back for warranty? If so how do I even do this?
Click to expand...
Click to collapse
Roll back to stock and Unroot and send it for warranty!

Related

[Q] att zero charger problems

anyone having problems with theirs? when I plug in my phone it slows down and is almost unresponsive. if I plug the micro USB cable that came with my phone into this charger it thinks it is plugged into the computer. it says it is a 1A charger so I don't know what the problem is. I am definitely sending it back but wasn't sure if I should order another. I only paid 20 bucks for the charger, cable, and car charger through att but wondering if I should just order the blackberry chargers off Amazon for cheaper.
I also have the same issue..
jonsudra said:
anyone having problems with theirs? when I plug in my phone it slows down and is almost unresponsive. if I plug the micro USB cable that came with my phone into this charger it thinks it is plugged into the computer. it says it is a 1A charger so I don't know what the problem is. I am definitely sending it back but wasn't sure if I should order another. I only paid 20 bucks for the charger, cable, and car charger through att but wondering if I should just order the blackberry chargers off Amazon for cheaper.
Click to expand...
Click to collapse
Hi,
I also have the same issue. Did anyone has any resolution or should I return the charger?
Thanks
Not sure if it was the same charger, but I had to return one I got from AT&T a couple days later as the touchscreen stopped responding properly while it was connected. Swipe would jump all around and it couldn't track my finger correctly. No issues with the stock charger and cable or any generic cables plugged into iPhone converters since.
Ok just checked the AT&T site, it was the Zero charger. That thing is junk.

Galaxy Nexus Not Charging

My galaxy nexus ever since I updated to 4.0.2 is not charging correctly. its charging when connected to a computer usb port, its not charging with the official samsung usb charger or other wall usb chargers
any advice?
thanks
Simon
freakstm said:
My galaxy nexus ever since I updated to 4.0.2 is not charging correctly. its charging when connected to a computer usb port, its not charging with the official samsung usb charger or other wall usb chargers
any advice?
thanks
Simon
Click to expand...
Click to collapse
Did you try any other wall charger? It could be the charger itself, not the USB cable. Also, try a different outlet.
Device: Galaxy Nexus
OS / Browser / build number: 4.0.2 build ITL41F.I9250XXKK6
Kernel: 3.0.8-gaaa2611
AC adaptor output: 5v 1A
I have the same lack of charging issue.
I have tried 4 different micro usb cables, oem that came with the device, a HTC, a kindle, and a blackberry.
None of them charge the phone while its in the o/s.
While the device is powered off they all charge the device albeit very slowly when the device is powered off. I get the white charging icon of the battery with the bolt icon inside. Then it flicks to the animated charging icon for 3 or 4 cycles, then back to the bolt icon. -> loop that while it "charges"
Also in the o/s when i have the usb cable plugged in to the same laptop that used to charge it a few days ago (tested on all usb ports, and rebooted laptop + tested on other laptops). The device (in settings -> tethering) says i am not connected at all by usb to a computer.
Anyone else got this / solutions ?
I have this exact problem as well. Started yesterday!
Also having this issue, any solutions?
I think its a bug in Android my self..... but i did go to verizion and they gave me a different wall charger not made by samsung and I havnt had the problem yet... not saying it fixed it tho, because the problem wasnt always there, it only happened randomly.
It wasnt a problem with the battery its self, i had bought an extended battery trying to fix the problem and it did not.
I have the same problem now too.
Plug you phone in and go into battery settings. Does it say Charging(USB)? Both my Nexi had a faulty cable and both were replaced in 2 days for free from Verizon and the other from Samsung.
Sent from my Galaxy Nexus using Tapatalk
No, it doesn't say charging. My cables are fine...
This problem is sporadic. Sometimes it will charge and sometimes it won't.
I contacted amazon about mine doing this and they offered to RMA it. Couldn't charge it even running a custom 4.0.3 rom so had it replaced.
I managed to fix it, I suspect it was due to me updating my software to version 4.0.2...
I booted it into fast boot and wiped the cache then restored to factory defaults in fast boot...
My friend who I work with also has a Galaxy Nexus to but his O/S is running 4.0.1 mine was fine before I updated since I wiped it is seems to be ok since my first post.
I only noticed this when I used a different charger that used a cheap two wire mini USB and a lower amperage. To fix it I rebooted. OEM and off a computer have worked fine for me.
I've also had the same problem. It happened to me a couple days ago. I've tried multiple different cables and outlets with no success.
Does anyone know if a factory reset will fix the problem?
If not, I'll have to go get it replaced at Verizon.
Just a follow up. I tried everything, experienced the same issues as the OP and finally traded it in for new one at my Bell provider. The issue does not seem to stem from the battery as USB is also non-functional (which would not be affected by the battery not charging). If you experience this issue I would highly recommend taking it back to your reseller (if possible) or contacting samsung for repair.
I had the sane issues. Powering down the phone using quick boot app while plugged in worked for me. Seems like a sw prob. GSM nexus 4.03
sky4vip said:
I had the sane issues. Powering down the phone using quick boot app while plugged in worked for me. Seems like a sw prob. GSM nexus 4.03
Click to expand...
Click to collapse
Powering down with "quick boot" is no different than powering down manually. I have tried both methods and they do not work for me upon powering back up. I've also reset battery stats in recovery mode but to no avail.
The only sure method is to charge the phone while it's powered off. What's interesting is that I don't seem to have this issue with my other Galaxy Nexus phone.
agreed it should be the same, yet I got different results, and this was after changing chargers, usb cords, computers, wiping data, wiping battery, etc etc (note that charging worked while powered off, albeit slowly, throughout this. perhaps it was simply a coincidence, but that was the only variable I changed at that point, and it charging has worked since then.
I suspect that it's due to me using a (motorola) oem two wire (power only) ac cable, though I am not sure (while trying to get the phone to charge while powered on, I used three different samsung oem cables, and two batteries, so I'm somewhat convinced this is a weird s/w error, whether it's a driver or android itself). has been working since then, and to be safe, I'm staying away from said cable.
Cool. Have you unlocked and rooted your phone? I have, but did the same with my other Galaxy Nexus which doesn't have this problem.
Has this problem been officially reported to Google?
sky4vip said:
I suspect that it's due to me using a (motorola) oem two wire (power only) ac cable, though I am not sure (while trying to get the phone to charge while powered on, I used three different samsung oem cables, and two batteries, so I'm somewhat convinced this is a weird s/w error, whether it's a driver or android itself). has been working since then, and to be safe, I'm staying away from said cable.
Click to expand...
Click to collapse
Stop using the Motorola charger, once it happens it sticks until a reboot. If it happens with the stock one after a boot you have a problem. My guess is the Motorola chargers don't play nice with other phones as I've seen oddities before with other devices and their charger.
Pacifik said:
Stop using the Motorola charger, once it happens it sticks until a reboot. If it happens with the stock one after a boot you have a problem. My guess is the Motorola chargers don't play nice with other phones as I've seen oddities before with other devices and their charger.
Click to expand...
Click to collapse
I have no Moto chargers but I am using multiple chargers. My OEM Samsung charger hasn't been working for me and my phone almost died. Just powered off, connected my Rocketfish charger, turned it on and it appears to be charging normally now. The only other charger I use is a plain USB cable connected to my work computer. Hmmm.
Again, has this been reported to Google? Is it an issue related to root or no?

Phone doesn't know it's plugged in.

When the phone is off and plugged into the wall, it charges. When the phone is on, and I plug it into the wall or computer, the phone doesn't know it's plugged in.
I ordered a brand new usb charging flex jack and replaced the old one, still the same problem. What gives?
EDIT: I am stock. Not rooted.
Does this happen on the original cable also?
Have you tried wiping?
Is Fast Charge on?
Fk. It doesn't even charge from the wall! When the phone is off, it has the animation that says it's charging when i plug it in the wall. I left it plugged into the wall overnight. This morning I took a look at the phone, and it didn't charge!
Oh noez, what should i do?
Also, I don't have the original cable. I'm using an HTC one.
EDIT: Dafuq?! I found an LG charger. Apparently the phone knows that it's charging when I charge with that. The thing is, that charger is just a charger; it's not a usb cable+ an adaptor. So I can't use it for adb and such.
What is Fast Charge?
convolution said:
Fk. It doesn't even charge from the wall! When the phone is off, it has the animation that says it's charging when i plug it in the wall. I left it plugged into the wall overnight. This morning I took a look at the phone, and it didn't charge!
Oh noez, what should i do?
Also, I don't have the original cable. I'm using an HTC one.
EDIT: Dafuq?! I found an LG charger. Apparently the phone knows that it's charging when I charge with that. The thing is, that charger is just a charger; it's not a usb cable+ an adaptor. So I can't use it for adb and such.
What is Fast Charge?
Click to expand...
Click to collapse
You should mention what ROM you're on (and version) so that no one else makes the same mistake I did in assuming you had a custom ROM and that Fast Charge is on. It's a feature that makes sure that whatever charges it is recognised as AC 1amp charger as some chargers aren't designed well enough (I believe it involves a single solder point) to report themselves as capable of 1A. If it doesn't report as AC to Android, it will charge at 500mA instead (it assumes USB power). It sometimes causes problems with connecting to PC via USB.
Get another USB cable, this time none of that fancy **** go straight to OE Samsung or something.
=O I thot all usb cables are made equal! So I can't use an HTC usb cable? The dude didn't sell me the phone with a cable T.T
Also, I'm stock. I am not even rooted.
My nexus just started acting stupid when I plug it in also.
Mine sat in a drawer for a few weeks and when I plugged it in to charge, it wouldn't.
What I did was this.
plug device into charger
remove battery for a few seconds
replace battery
press power button
phone powered up and began charging.
Even now, it still sometimes doesn't recognize the charger and I have to unplug and plug it in until it does.
I use a rocketfish cable.
convolution said:
=O I thot all usb cables are made equal! So I can't use an HTC usb cable? The dude didn't sell me the phone with a cable T.T
Also, I'm stock. I am not even rooted.
Click to expand...
Click to collapse
Some devices are picky, you'd think that all USB cables are made equal (I did too) but some just don't work well with certain devices. I've had printers th... wait printers always have **** problems... I've had uh... usb extensions not work well with some Wifi dongles and such. My old milestone didn't like the Samsung cable either (yet the Moto cable works perfectly on gnex)
=O. Then it has to be the usb cable! No way it's not!
I ordered one on ebay =D
Rooted Gnex here I come!
dmappdev said:
My nexus just started acting stupid when I plug it in also.
Mine sat in a drawer for a few weeks and when I plugged it in to charge, it wouldn't.
What I did was this.
plug device into charger
remove battery for a few seconds
replace battery
press power button
phone powered up and began charging.
Even now, it still sometimes doesn't recognize the charger and I have to unplug and plug it in until it does.
I use a rocketfish cable.
Click to expand...
Click to collapse
Thank you dmappdev,
I followed your procedure (feel like talking about surgery here, which isn't too far from topic); I'm convinced that it helped in some way, directly or indirectly... as at first, my Galaxy S Advance still wouldn't recognize/charge my phone with:
1. its own charger,
2. my old Galaxy Ace's charger,
3. a universal wall usb plug used with the S Advanced own USB-to-USBmini cable.
My last idea was to use, quote: an old Nokia USB cable connected to my PC... and that worked.
I was much too happy my phone had remembered how to charge to stay mad... But I still tried those three means for charging again, and only the phone's original charger worked now. So the phone's charging ability has been "awakened" in some way, but only for the original charger ...technology is improving, but not the ethics on making life easier for the consumer.
All this was yesterday. This morning (there's more, yes), I saw my phone indicating a 100% charge although it had been disconnected from charge for several hours - something that had already happened once yesterday, before the unable-to-charge situation; a simple reboot took care of the problem, the battery status now showing a more realistic 53%.
Any comments to any of the above? If not, thanks again for your tip anyway !!!

Problem charging - dodgy usb port?

My phone is having some issues charging. Firstly I took the phone to Canada for a fortnight from UK. The phone charged normally for about a week and then one day the battery got very low (3%) and the phone would take a charge. I dont know if this issue was caused by using a plug adaptor or by letting the battery run so low?
When i got home the phone wouldn't charge from the mains initially, but i was able to get it above 15% using a computer usb port and from the on it took a charge from the mains.
As of today it is now playing up again, it wouldn't take a charge from the mains overnight, but I think it is currently charging via my pc, though it seems to require the cable be held at a tight angle.
My wifes galaxy s2 had the same problems as my note 2 in canada, but we were never able to charge it when we got back to the uk. I am looking into replacing the usb port for the S2, so i was wondering if this was something I should be doing for my note 2?
How long is the Samsung Warranty? (phone is 18months old)
Are the usb ports easily replaceable?
Anything I should know before doing this?

USB C just charging on one end when turned on

Hi everyone,
Something really strange happened to me last week (or at least I started noticing it last week)
First, when my HTC10 was turned on, it didn't recognize the charger at all, I tried different chargers and cables and the result was the same. If I turned off the phone it worked perfectly. I wiped the cache and tried again with the same result. I booted in safe mode and got the same result.
I hard reset my phone and loaded all my apps again and now the USB C just works when I plug it in a certain way when turned on(one of the two possible ways, impossible for me to know which of them). When turned off it works perfectly.
Does anyone has experienced this? I think maybe it's related with one app, since when turned off it works with no problem.
UPDATE:
I just hard reset my phone again and loaded NO apps but still the same behavior: when turned off USB C can charge the phone no matter which way I plug it, but when turned on it doesn't.
jcipactli said:
Hi everyone,
Something really strange happened to me last week (or at least I started noticing it last week)
First, when my HTC10 was turned on, it didn't recognize the charger at all, I tried different chargers and cables and the result was the same. If I turned off the phone it worked perfectly. I wiped the cache and tried again with the same result. I booted in safe mode and got the same result.
I hard reset my phone and loaded all my apps again and now the USB C just works when I plug it in a certain way when turned on(one of the two possible ways, impossible for me to know which of them). When turned off it works perfectly.
Does anyone has experienced this? I think maybe it's related with one app, since when turned off it works with no problem.
UPDATE:
I just hard reset my phone again and loaded NO apps but still the same behavior: when turned off USB C can charge the phone no matter which way I plug it, but when turned on it doesn't.
Click to expand...
Click to collapse
Have you tried a different cable?
lampel said:
Have you tried a different cable?
Click to expand...
Click to collapse
I've tried with different cables and different chargers. It seems to be an intermitent problem
jcipactli said:
I've tried with different cables and different chargers. It seems to be an intermitent problem
Click to expand...
Click to collapse
Power phone up with it plugged in. Does it charge then? I get that problem often. I've narrowed my problem down to when I start my car with phone connected on charge (using car charger). Won't charge after that till I restart phone. I'm assuming it gets over or under voltage and safety circuit kicks in until restart. In your case it might be a charger or cable problem (or combination of both).
purple patch said:
Power phone up with it plugged in. Does it charge then? I get that problem often. I've narrowed my problem down to when I start my car with phone connected on charge (using car charger). Won't charge after that till I restart phone. I'm assuming it gets over or under voltage and safety circuit kicks in until restart. In your case it might be a charger or cable problem (or combination of both).
Click to expand...
Click to collapse
I think the problem was the cable I was using, after a while it started doing some crazy stuff like saying that I was not using a powerful enough charger. After I changed it everything is working like a charm
I'm experiencing similar problems, but this happened to me after my phone totally discharged, i repost my experience:
Hi guys! i'm occuring in a big problem, i was wondering if anyone of you had this experience with this or others phones, two days ago my htc 10 was totally without battery and died, so i put it on charge, but nothing happens, no led on, if i try to power on, no signs of life, unable to make it boot, even after hours of charge, i noticed that the phone anche the charger were cold, instead of hot like it should.... but after hours, even without led indicator on, i trying to recover it, with surprise, it was hot, i tryed to power on, no signs, i tryed combination of power button and volume buttons and it booted into dowload mode, and after a millisecond it re-died, and booted normally with 65% battery. BTW from that point the phone is unable to charge if i plug the cable into it, nothing happens, but if i put the cable, when is off, it charges even after boot, i tryed to recalibrate battery but nothing happens....
today, one day later, it seems the things are getting better, i'am able to charge it without having to put the phone off, but i always got the message that the charge is slow.
Clean the connector on the phone, make sure it's nice and shiny.
Give the cables a buff up, reboot your phone.
Allow it to boot, connect the official HTC charger in the wall.
Connect the official htc USB c cable into the charger and unlock your phone.
Connect the cable to your phone.
If that doesn't work, try a different wall socket.
Are you on stock? Have you altered any voltages? Any quick charge mods?
Q1qsxez
Sq
dladz said:
Clean the connector on the phone, make sure it's nice and shiny.
Give the cables a buff up, reboot your phone.
Allow it to boot, connect the official HTC charger in the wall.
Connect the official htc USB c cable into the charger and unlock your phone.
Connect the cable to your phone.
If that doesn't work, try a different wall socket.
Are you on stock? Have you altered any voltages? Any quick charge mods?
Click to expand...
Click to collapse
Hi, i'm on viper 3.1.0. srock voltages, i'm using stock htc cables and charger, tryed all wall socket in the house and i have cleaned all the connectors
htctouchelfin said:
Hi, i'm on viper 3.1.0. srock voltages, i'm using stock htc cables and charger, tryed all wall socket in the house and i have cleaned all the connectors
Click to expand...
Click to collapse
If you can reverse the modifications you've done to it I'd be tempted to say take it back to htc and get it sorted. Shouldn't be like that. Personally that's what I'd do.

Categories

Resources