Hi,
My brother's SGH-T989D phone (Koodo / Telus) crashed during an android update. Now, the phone boots to a black screen with the taskbar on top. There is no menu screen anymore. No apps at all. Doing a factory reset via the recovery mode does not change anything.
My PC does not detect the phone. Therefore, I am unable to install a new ROM with Odin. Here are all the infos I have :
1. The phone boots, but there is absolutely nothing except the task bar (I can toggle the wifi and bluetooth on and off, thats it...). There phone says preparing SD storage upon booting. There are no SD card and SIM card.
2. The phone is able to go into recovery and download modes.
3. My PC does not detect the phone. I know the Samsung drivers, Odin v3.07 and USB cable are working properly because I am able to connect my own phone which is also a SGH-T989D.
4. In recovery mode, there is a dead android with a red triangle with an "!" in the background.
5. It used to have the stock gingerbread Koodo ROM, and was probably updated over the air to the newest ICS from Koodo.
6. The phone was never rooted or messed with. I don't think it was ever connected to a computer before.
7. It is not under warranty anymore.
I've spent hours trying to get it recognized by the computer. I've tried putting the ROM on the SD card and applying the update via external storage in recovery mode. I get a message about Signature verification failure.
I've tried cleaning the micro-usb slot. Blowing in it resulted in the computer saying "Unknown device malfunctioned" a single time, which leads me to believe it only did that because some saliva created a short somewhere in there. The connections look clean.
I'm about to throw this phone off the building. What is wrong with it?
**EDIT**
Forgot to mention...the phone does charge when connected to the usb cable.
kamikazee1989 said:
Hi,
My brother's SGH-T989D phone (Koodo / Telus) crashed during an android update. Now, the phone boots to a black screen with the taskbar on top. There is no menu screen anymore. No apps at all. Doing a factory reset via the recovery mode does not change anything.
My PC does not detect the phone. Therefore, I am unable to install a new ROM with Odin. Here are all the infos I have :
1. The phone boots, but there is absolutely nothing except the task bar (I can toggle the wifi and bluetooth on and off, thats it...). There phone says preparing SD storage upon booting. There are no SD card and SIM card.
2. The phone is able to go into recovery and download modes.
3. My PC does not detect the phone. I know the Samsung drivers, Odin v3.07 and USB cable are working properly because I am able to connect my own phone which is also a SGH-T989D.
4. In recovery mode, there is a dead android with a red triangle with an "!" in the background.
5. It used to have the stock gingerbread Koodo ROM, and was probably updated over the air to the newest ICS from Koodo.
6. The phone was never rooted or messed with. I don't think it was ever connected to a computer before.
7. It is not under warranty anymore.
I've spent hours trying to get it recognized by the computer. I've tried putting the ROM on the SD card and applying the update via external storage in recovery mode. I get a message about Signature verification failure.
I've tried cleaning the micro-usb slot. Blowing in it resulted in the computer saying "Unknown device malfunctioned" a single time, which leads me to believe it only did that because some saliva created a short somewhere in there. The connections look clean.
I'm about to throw this phone off the building. What is wrong with it?
**EDIT**
Forgot to mention...the phone does charge when connected to the usb cable.
Click to expand...
Click to collapse
IDK if this will help you. IF the phone isn't rooted or a custom recovery installed I don't believe you can reinstall the ROM. It does say 'signature verification error' so you might be able to turn off MD5 checking before install. It will be in the settings menu if TWRP is used. I don't believe its an option to do if on stock recovery.
Related
Here is my issue..I have been rooted since I got the phone and actually rooted both of my EVO's. Last week I decided to go back to Fresh Rom 1.0 and inadvertently flashed a new theme at the same time. Did not flash the ROM and then go back in and flash the theme. As a result, the phone went into a continual cycle of rebooting the loading screen ( for Fresh users you know it has the little guys and says FRESSSHHH). Well that happens over and over again.
The only option I have is to take battery out and go into the bootloader mode. MY problem is this:
* Once in bootloader mode, I can't reflash because when I go into the recovery mode, the recovery says " ADB server is out date" and scrolls thru a few lines an disappears. I've tried every thing suggested to me and still have not been able to fix that.
* Cannot access root of SD card because system doesn't recognize the phone is attached.
* Tried to load PC36IMG file on the card manually and that loaded but I can't get to the restart option. It finds the file but does not give me the restart commands.
I'm at wits end right now. I tried the OTA Recovery but since I cannot connect to the computer, it won't run either.
Please help......
Restore a nandroid.
RUU start over.
I tried to do that but the computer - htc sync won't recognize the phone so I can't RUU again. When I get to the end of the process it tells me either the phone isn't connected to the USB or the USB isn't connected to the computer.
You phone says the ADB server is out of date when you boot into recovery?
It sounds like you are not completely rooted.
You should be able to volume down and power on. Then choose recovery. From there you can restore a backup. That should also give you ADB access to the phone (if you are fully rooted)
If you are not fully rooted, and you have to run some bat file on your computer to get the phone into full recovery, you may be skrewed.
No, the computer says that when I go into recovery mode and have the black screen and red triangle on it. I then go to the computer and try and run the recovery file that I've been running as I've flashed 10-12 ROMS already. The CMD screen on the computer comes up as ADB Server is out of date...and another line or two scrolls by and then it disappears, never connecting to the phone and going into the next screen where I can wipe or flash from SD..etc..
Sounds like you did not complete step 2 of the root process. You should be able to enter recovery without the use of a computer.
Reboot your computer and try again, if you still get errors then I am out of tips.
I managed to break the screen on my TMO Galaxy S2 last night. It doesn't display anything or register touch. Kies detects the phone but it won't access it because of the lock screen...which I can't unlock.
I've tried going into Recovery Mode, but I'm having trouble finding blind navigation guides for it. The one I found on the forum (for a different S2 model) instructs:
-> Get into recovery mode
-5x down
-enter
-2x up
-enter
Doesn't seem to work. It's for CWM, which I don't believe is installed any more (I was rooted at one point but something glitched and my phone started rebooting constantly, so I unrooted and flashed back to stock). I updated to ICS via Kies about a week ago.
The phone appears as an Unspecified device named SGH-T989 in Windows' device list when I'm in Recovery Mode. In normal mode, it appears with two drive letters, but I can't access either (presumably because I can't get it into USB mode).
Is there a way to bypass the lock screen and access my phone in Kies, or can someone else with a stock phone walk me through the recovery mode menu to mount the internal SD card?
Edited--Nevermind. A friend pointed me to ADB, and after reading a bit, I was able to use 'adb pull /sdcard/ backup' and get all my data while it's connected to USB, right through the lockscreen that stops kies.
My Salutations, I am asking a question in regards to a serious bootloop I have managed to pull myself into.
Most bootloops I usually just enter CWM and flash another rom or restore. This problem however is much more serious.
Every time I attempt to enter CWM it goes directly to download mode. It's as if CWM doesn't exist on my phone anymore or something.
Download mode is the only thing I can access. I have tried multiple attempts to enter any other recovery mode but they all end up getting me to download mode.
This isn't the only problem. I thought this wouldn't be a big deal until I realized my PC can't recognize my phone at all anymore. Even before I got into the bootloop, my phone would only charge but any other recognition from the PC was absent. I have all the correct drivers installed including numerous attempts at re-installing, re-configuring, and restarting my PC.
I think I may have reached an irrecoverable error.
Any ideas would be much appreciated. Thanks.
FYI, The ROM I flashed when my Phone started acting like a bundle of ninnyhammerness was AOKP milestone 6. It's not the ROMs fault of course, seeing as how this ROM is very good. I also had the Darkside kernel. This is when I couldn't manually enter CWM. In stead, I had to let the phone boot up and utilizing the power menu, restart in recovery mode. I thought this was strange at first. I then wiped, and decided to flash the 20th Nightly of AOKP Jellybean just to try it. It booted fine, but then when I had to restart to enter CWM again I chose to flash another Darkside kernel. After this, my phone went into a bootloop. That is where everything else fell apart.
Sounds like either the recovery isn't sitting in the system correctly or its gone. When your phone is in download mode you said that you can't connect to pc. Are you running odin as admin and/or connecting the device to pc previous to putting the battery back?
sent from my T989 full of CM awesomeness and a touch of Venom from the Darkside!!
Yes I did run Odin as an administrator. I also tried connecting the device prior to putting the battery in, and also after.
I had this sort of problem yesterday (I installed a port of CWMR and it had some bugs which lead to it formatting the disk and then freezing and a reboot wouldn't allow me to install a rom...) anyways
1) Go to http://www.samsung.com/us/support/owners/product/SGH-T989ZKBTMB? and download the drivers for the phone. This will allow windows to recognize the phone, without the phone having to communicate to the computer.
2) Download Odin v 1.85 (that's what I used anyways)
3) Follow this guide: http://forum.xda-developers.com/showthread.php?t=1481141 It'll give you a workable CWMR to allow a format and installation of a rom to stop the boot loop
Those three steps should solve the problem, it did for me at least.
Hope that helps!
kmcclry said:
I had this sort of problem yesterday (I installed a port of CWMR and it had some bugs which lead to it formatting the disk and then freezing and a reboot wouldn't allow me to install a rom...) anyways
1) Go to http://www.samsung.com/us/support/owners/product/SGH-T989ZKBTMB? and download the drivers for the phone. This will allow windows to recognize the phone, without the phone having to communicate to the computer.
2) Download Odin v 1.85 (that's what I used anyways)
3) Follow this guide: http://forum.xda-developers.com/showthread.php?t=1481141 It'll give you a workable CWMR to allow a format and installation of a rom to stop the boot loop
Those three steps should solve the problem, it did for me at least.
Hope that helps!
Click to expand...
Click to collapse
Thanks but, it still hasn't worked. It keep saying "USB device not recognized, Device driver software was not successfully installed."
I was able to fix it. If anyone else encounters this lethal, and pretentious conflict again... I resolved the problem by repeatedly spamming the power button on my computer, unplugging the cable repeatedly and letting my phone sit without the battery inside of it for 24 hours until my PC finally recognized the device.
i3lackDawn said:
I was able to fix it. If anyone else encounters this lethal, and pretentious conflict again... I resolved the problem by repeatedly spamming the power button on my computer, unplugging the cable repeatedly and letting my phone sit without the battery inside of it for 24 hours until my PC finally recognized the device.
Click to expand...
Click to collapse
also it may be because of a faulty data cable !
Hi,
Summary: Was running Cyanogenmod 10.2.0 and tried to update to 10.2.1. Phone won't boot. Using CWM recovery 6.0.4.3. Factory Reset reports that it can't mount / clear /data (due to encryption?). Can get phone into CWM recovery and Download mode. Haven't been able to successfully connect to PC (ADB or Odin) even though I have samsung drivers.
I do have an unencrypted SD card in the phone so my normal way of flashing is to connect SD card to PC, download, then in CWM recovery to install ZIP from SD card.
Looking to get into any good state - Cyanogenmod 10.2.1, or 10.2.0, or heck go back to stock.
**** I think the answer might be use ODIN and flash back to stock, I see some guides but haven't been able to get ODIN to "see" my phone *****
Details
I had downloaded Cyanogenmod update to phone using "About this phone" menu and when I tried to "Install it" from that window the machine booted into recovery, immediately failed, and rebooted. The phone is encrypted (work requires this) and I discovered Cyanogenmod saves the download to encrypted phone storage and CWM recovery doesn't support encryption.
Downloaded 10.2.1 to my SD card and flashed it. (no back-up, no wiping of cache). Installed successfully, reboot asked me for my encryption password, Android optimized apps, rebooted, encryption password, then blue spinner spins forever.
From here I started my troubleshooting:
- I flashed back to 10.2.0 then flashed Gapps again, no change.
- Reading about boot.img I installed ADB and SDK Manager and tried connecting and flashing boot.img. ADB devices shows up empty. I have installed Samsung drivers.
- Researching going back to Stock points me to installed Triangle to reset my custom ROM count - but I can't boot.
Thanks in advance.
Matt
[Solved] This is for anyone who happens to read this wondering if their phone is screwed. Relax! If you can get into Download mode and Odin can see your phone, you'll be o.k.
Turns out the machine and cable you use do matter. I tried for days connecting using my MAC running Windows 7 Virtual Machine. Once I switched to my Win7 laptop and used the original Samsung cable things starting working out more smoothly.
Steps:
1) Get Odin (mine was 3.09) and run as admin. If you see an error in Korean it's because you have to unzip the entire Odin folder.
2) Get stock firmware for t-mobile. There's only 1 firmware file, I didn't need a PIT nor a specific recovery step. The t-mobile firmware includes everything I needed. Flashing failed in Odin saying Complete Write failure. This had me stumped for hours and hours. When I switched to stock cable and Win7 laptop it succeeded. I never had to check Nand erase all or repartitian (almost did in desparation though). Flash took about 10 minutes but eventually PASSED.
3) However, when it rebooted it asked for encryption key and my old one didn't work. Turns out their are more steps. This scared me.
4) Reboot into recovery (up, home, power) which gave a bunch of scary error messages. Actually those listed at the bottom in http://forum.xda-developers.com/showthread.php?t=1840030.
5) Factory Reset then Wipe Cache
6) Reboot
Now I'm back at stock and breathing a sigh of relief. Unclear if I'll ROM back to Cyanogenmod.
I spent hours and hours reading discussions and going down one dead end after another. I'd say it was like looking for a needle in a haystack but it was the complete opposite. It was like looking for a specific needle in a sea of needles. Every search query yielding tantilizing results and a plethora of step by step guides that ultimately didn't work. A very frustrating experience all around. Good luck to anyone who reads this.
Hi Matt
Similar thing happened to me last night. I am/was using Omni-Nightly build. I plugged it in to the charger before bed, and it rebooted, saying upon reboot - "Encryption Failed" and saying the only way to recover would be to wipe the machine and start again, it then rebooted and all I get is the Samsung boot screen.
Tried rebooting, wiping, everything, Odin, Android Toolkit, nothing works. It shows up on my Linux PCs but not accessible, but not windows at all.
Its been a long time since I booted my Galaxy Note-II (GT-N7100) as I use an iPhone and Nexus 5 as my daily drivers.
The phone wont boot past the Samsung Galaxy Note II GT-N7100 logo. I am able to access the recovery and download mode as well, and I have flashed the latest stock rom from Sammobile using the Odin. The flashing was successful. however the phone doesn't boot past the logo. Also the phone will not power up unless connected to a PC, it wont power up even when connected to a charger and will immediately shut down when the USB cable is disconnected from the PC. I flashed TWRP 3.0.2 Custom Recovery using the Odin and tried installing CM 13 based Rom through the mem card, however the log reads patching image unconditionally and also that "Failed to mount /system" (invalid argument). The phone when restarted into recovery can no longer mount the /system partition. However on flashing the stock rom using Odin, the /system partition is available for mounting. The recovery log also shows MTP enabled, but my PC doesn't detect the phone when in recovery, it only detects the phone in Download mode. I have the Samsung drivers installed. Since the phone is not being detected in recovery I am unable to use the adb.
I am out of ideas and request your suggestions other than approaching a service centre.
If I can somehow access the phone via ADB, I might be able to check the memory partitions for corrupt units, and possibly create a custom PIT file to repartition and suit the available memory units.
Try this: open Odin, uncheck everything except f.reset time. Connect phone and flash stock ROM. When you see the word reset in the status window, remove USB cable, remove battery for a few seconds, replace battery, immediately boot the phone into recovery mode, factory wipe, and boot the phone.
Could the battery be defective or dead?
audit13 said:
Try this: open Odin, uncheck everything except f.reset time. Connect phone and flash stock ROM. When you see the word reset in the status window, remove USB cable, remove battery for a few seconds, replace battery, immediately boot the phone into recovery mode, factory wipe, and boot the phone.
Could the battery be defective or dead?
Click to expand...
Click to collapse
Thanks a lot.
Tried your method and finally the phone has booted into the OS.
Had to replace the battery with another spare one in the process.
However the phone is still not being detected by the PC unless it's in Fastboot/ Download mode.
When connected to a computer, does anything appear on the phone screen? If you're using Windows, nothing new appears in device manager?
sorry to jump in this thread but i am having a similar problem
my completely stock tmobile note 2 is stuck on the samsung logo
i have never flashed it or done anything to it
my phone was working really slow, freezing up and battery draining fast
so i did a hard reset and it fixed the problem of running slow and freezing up for a week or so but battery drained fast
so i bought a replacement battery from ebay and installed it and the next day i restarted my phone and it froze on the samsung logo
i tried turning it off and on and still the same thing
any suggestions or should i start a new thread?
fyi i am a noob