Sony Xperia Arc Refuses to bootup - Xperia Arc Q&A, Help & Troubleshooting

So last night I turned my phone off with no issues. I come to turn it back on today and the phone refuses to load bootup, doesn't get as far as the Sony logo.
+ I've charged the phone to full charge.
+ I've downloaded the Sony Companion App. It does detect the phone correctly however it doesn't detect a problem. Using the fix/recover tool did nothing.
From what I can gather, my symptoms are similar to this thread. I was wondering what I can do to fix my phone?
+ My phone is unlocked network side
+ It used the Sony ICS build, was not edited prior.
Any help is welcome

Use flashtool to recover your phone by flashing a FTF file. Note that all user data will be wiped.
僕のLT18iから送られてきた

Do just as the guy above me said. flashing the ftf will help 99% of the time
Just a worst case scenario, maybe your NAND died. since it can`t boot the kernel up.

Related

[Q] My ARC S is dead ;( please help me

Today I received a message that there's new software for arc S. I've connected the phone to the PC and start updating. Everything was normal and the update was almost finished when a massage appeared on the PC that says that there was some error and it suggested to retry. I tried again following the instructions, but the massage appeared again. Then I hit the cancel button and when I tried to power on the phone I only see Sony Ericsson's logo and then a triangle with an exclamation mark and a phone near the triangle. Can you please tell me what to do to fix it?
If it is bootloader unlocked then fastboot a Kernel (DooM) then flash a Rom
Or if bootloader is locked then flash a stock rom FTF file with flashtool (.62 recommended)
Make sure that wipe userdata isn't ticked in flashtool though if you want to keep your data
Regards
Sent from my MT15i using xda premium
If you dont know what to do anymore try this : http://forum.xda-developers.com/showthread.php?t=1126358
it should get you up and running again
I tried a lot of things and nothing helped. Then I decided to left the phone without battery for a couple of hours, this morning I tried SE Update Service and I managed to run factory reset. Now my phone is alive again...well all my contacts were deleted, but what ever...
Thanks for the tips
i was watching move on my SONY ERICSSON XPERIA ARC S suddenly mobile went of since then never on when i put charger in it and try to on
it just show me a sony ericsson logo and went black screen again can any one help me guys coz it cost me 22,000 rs

I think I killed my Arc. Is there anything I can do?

What is is:
Docomo Xperia Arc LT15i, flashed ICS LT18i firmware a while ago, which has worked fine.
I currently use a GNex as my primary phone, and decided to convert my Xperia Arc into a portable music player, just running ubermusic with a microSD card.
What happened:
Yesterday when I connected it to wifi there was a system update notification. I thought, sure, let's see what it does. Perhaps that was stupid, not sure. It downloaded the update, rebooted and started to update. Got about a quarter of the way and then went blank. That was the last I saw anything on the screen.
What is does now:
I tried to power it on but nothing happened. It won't even boot. When I hold the power button down, the led light blinks green (about one blink per second, very brief blinks). I plugged it into USB, and flashtools recognized it in flash mode (without holding down the back button when plugging it in...). I then tried to flash the newest generic global (4.1.B.0.431), which flashtools showed as completed and successfully flashed. But it also said "please wait a moment, the phone will reboot", which it never did. Flashtools showed it as still connected in flash mode. I unplugged it and tried again, same as before. Won't even boot. I tried a couple more times flashing the same and previous firmwares (4.0.2.A.0.42), but still nothing.
It seems totally bricked, and I think I killed it. All I can get is flashmode.
Any suggestions or ideas? Or am I just stupid for trying to see what the update would do? I figured there's always some way to fix the system, since the hardware is fine.
I invited myself to the same problem but in a different way, result is same bro
please help us folks
Did you unlock the bootloader?
Is ur Bootloader Locked or Unlocked ??
I think you could be suffering from the 0% battery Issue (just a guess).
Try reflashing LT15 firmware with Flashtools & when it says flashing finished device rebooting ,then unplug the device & turn it on.
noim said:
Is ur Bootloader Locked or Unlocked ??
I think you could be suffering from the 0% battery Issue (just a guess).
Try reflashing LT15 firmware with Flashtools & when it says flashing finished device rebooting ,then unplug the device & turn it on.
Click to expand...
Click to collapse
Bootloader is unlocked. So yes, trying to accept the OTA system update with an unlocked bootloader was stupid.
I've tried flashing several times, and of course I try turning it on at that point, but nothing. I'll look into the 0% battery issue, haven't read about that.
Here is the thread, sorry I didn't find it in my previous searches. This solution worked for me. We can close this thread.
You can attempt using s1tool and test point to relock the BL then use sues to fix.
Sent from my LT15i using xda app-developers app

[Q] No Boot

Just to say that this is my first post on the ENTIRE FORUMS :laugh:. Hopefully I'll get to meet some of the devs on here as well as the normal community users .
Previously, I had a Xperia Neo port of ICS on my Xperia Play- it worked perfectly fine but was pretty laggy, so I decided to downgrade to the original Gingerbread OS.
The downgrade (via Flashtool) worked perfectly and the problems only started after an OTA (Over The Air) update arrived. I clicked 'Update', it went through the normal shutdown and install stages but never booted back up. After this, I could only get into flashmode and not fastboot mode so I could not simply reflash the boot.img to make it boot again. I went back into Flashtool and reflashed the firmware that I used to downgrade with, and it didn't work and the phone stayed off.
I did some research on this and apparently the OTA update stops the phone from booting if it's rooted, it linked to a patch (.ftf firmware) that said it will solve the problem but will relock the bootloader (and unroot it, replacing the DRM files so it will boot). After this, the phone does not vibrate when the power button is pressed, it just flashes the LED red three times. I've tried flashing different firmwares and now the flashmode cuts out (usually in the middle of flashing system.sin- don't know if this might be the result of a corrupted partition) AND to top that I can only get it to flashmode if I keep the battery out for a little while between flashes, it never goes to flashmode by unplugging the USB and plugging it back in again.
What I want to ask is, because the bootloader is locked again, Sony can't detect that it's been rooted once before, right? Also, because of the suspected corrupted partition, Sony can't access any logs and should just replace the phone under warranty (it's a year old next month), right?
Sorry for the n00bz questions, I just don't want to send it to Sony (It's already been booked in for a repair) and they reply that the warranty isn't valid because they somehow found out that it's been rooted once before- it costs £10 for them to send it back:victory:!
UPDATE:
If I leave the phone plugged in, it sometimes tries to boot (Sony Ericsson logo comes onto the screen) but a phone and an exclamation mark comes on the screen. After five seconds or so, the phone reboots.
Sounds like your battery is dead
Sent from my Sony Ericsson Xperia Play™ running P.A.C.man ROM using tapatalk 2™
crazymonkey05 said:
Sounds like your battery is dead
Sent from my Sony Ericsson Xperia Play™ running P.A.C.man ROM using tapatalk 2™
Click to expand...
Click to collapse
Yeah... could be. It was on something like 20% when I flashed it back to Gingerbread yesterday and it wasn't on charge during the update so it might have lost charge which in turn failed the update.
Will report back when I've charged it up a bit (half an hour should get it to around 30%).
crazymonkey05 said:
Sounds like your battery is dead
Sent from my Sony Ericsson Xperia Play™ running P.A.C.man ROM using tapatalk 2™
Click to expand...
Click to collapse
It now stays on the flashmode which is a good sign- thanks for the battery tip !
However, it's still not booting and it's not going to the screen with the phone and exclamation mark since I tried to flash with the R800x firmware. I'm giving myself until around 11:00AM tomorrow otherwise I'm putting the normal default firmware on it and sending it in for repair.
Reflash a ftf file or update using seus if you got a locked bootloader (I suppose you don't have already), that works for me when I got exclamation mark too.
try re-lock youre bootloader alreasy?
i attach the ftf file, after that repair youre phone using pc companion.
i hope it helps you boot again
EDIT:
Please refer to this tutorial where i got it
[Tutorial] Relock bootloader!
Thanks all for helping- it seemed to be a battery issue here where I think something made the battery drain really quickly.
I didn't make anything better when the battery cut out when it was flashing half way- I think this might of been the reason for the phone with the exclamation mark.
I let it charge for a bit and was really surprised when I saw 'Sony Ericsson' on the screen and even more so when the boot animation came up!
It's now been reflashed with Doomkernel and GTA finally works great on it at 1.4GHZ .
Thanks to you all for your suggestions- really appreciated .

[Q] I think i bricked my Arc, flashtool always gets stuck!

So my phone was running perfectly until i decided to sell it, unfortunately the sales man wouldn't accept my Xperia arc because i had AOKP, i opened recovery mode, choose restore, and i selected an old back up to restore, i thought it would bring my phone to stock.
But then whenever i turned my phone on it would crash with the AOKP start animation half blank, like the bottom half of the screen is completely black.
I googled "my xperia phone is bricked" and i heard that i can flash stock ftf to restore the phone, unfortunately flashtool gets stuck at around 8-13% percent every time.
I tried MANY different versions, many stock roms, turned off my anti virus, changed the cable, booted into safe mode with networking, it still lags. :crying::crying::crying:
Now whenever i boot it up it shows a phone with a warning sign next to it
I looked these forums up and someone suggested that i relock my bootloader and try the Sony update tool, i tried it but it says phone is already up to date
Now my phone is dead, battery ran out and it doesn't show the battery animation when i charge it, does that mean it's not charging?
Please help me, i just want to flash a stock rom and unroot it so i can sell it.
Driod_King said:
So my phone was running perfectly until i decided to sell it, unfortunately the sales man wouldn't accept my Xperia arc because i had AOKP, i opened recovery mode, choose restore, and i selected an old back up to restore, i thought it would bring my phone to stock.
But then whenever i turned my phone on it would crash with the AOKP start animation half blank, like the bottom half of the screen is completely black.
I googled "my xperia phone is bricked" and i heard that i can flash stock ftf to restore the phone, unfortunately flashtool gets stuck at around 8-13% percent every time.
I tried MANY different versions, many stock roms, turned off my anti virus, changed the cable, booted into safe mode with networking, it still lags. :crying::crying::crying:
Now whenever i boot it up it shows a phone with a warning sign next to it
I looked these forums up and someone suggested that i relock my bootloader and try the Sony update tool, i tried it but it says phone is already up to date
Now my phone is dead, battery ran out and it doesn't show the battery animation when i charge it, does that mean it's not charging?
Please help me, i just want to flash a stock rom and unroot it so i can sell it.
Click to expand...
Click to collapse
U shudnt have relocked bootloader
I thnk wht u are getting is a kernel problem :-/ but i am not sure
Try jst flashing stock kernel on the phone
Or maybe any kernel compatible with stock like lupus using fastboot
Sent from my LT18i
Use PC Companion's Support Center (if I am not mistaken) to repair your phone's firmware.
Someguyfromhell said:
Use PC Companion's Support Center (if I am not mistaken) to repair your phone's firmware.
Click to expand...
Click to collapse
PC companion keeps saying i should turn on my phone, i can't turn it on.
I flashed KTG kernel and now the warning sign doesn't appear, only the Sony logo, whenever i try to turn the phone on it just shows the Sony logo and freezes, i tried to get into recovery but i can't, the led doesn't flash so i can enter recovery.
Thanks though.
Driod_King said:
PC companion keeps saying i should turn on my phone, i can't turn it on.
Click to expand...
Click to collapse
Choose the option that you can not start up your device/repair your phone. It does not require you to turn on your phone.
Sent from LT18i.
Someguyfromhell said:
Choose the option that you can not start up your device/repair your phone. It does not require you to turn on your phone.
Sent from LT18i.
Click to expand...
Click to collapse
YES, it's working again, thank you very much!!!
I "repaired" with PC companion and it wouldn't start, it still lags at the Sony logo, but after repairing it with the pc companion i was able to flash stock ftf without any problem, it's very weird flashtool always lagged before, i think it's because i repaired it now, or maybe because i charged my phone over the entire night? can a low battery cause flashtool to lag?
Anyway that doesn't matter now, thanks again.
My phone is working again after flashing generic world stock ROM, now only thing remains, how do i unroot and relock the bootloader? or is it unrooted already since i flashed a stock ROM? :\
I just want to sell the phone but unfortunately rooted phones don't sell here, every salesman i met rejected me, i want to unroot the phone and relock the bootloader, i just want to make it look like a brand new phone, it's in an excellent condition hardware wise.
I heard factory reset would brick my phone so I will wait until the phone is done booting up and i will download root check and see, i will also check if the bootloader is locked or not from the service menu, after that i will update this post. :good:
EDIT 1: Okay this is very awkward, my phone's battery is completely empty, i have no idea why it's at 0% even though i charged it over the entire night???
Anyway once it's done charging i will check the root and bootloader condition.
Sorry for my bad English.
If you flashed stock firmware, then root is already gone.
And if PC Companion installed firmware to your phone, then bootloader is locked, otherwise PC Companion would have not worked.
If you are still sure, that bootloader is unlocked, check the tutorial in my signature, it includes information how to relock bootloader.

[Q] Screen problems, Butt Sweat in R800x

On Wednesday, I was helping a friend move on a nice, hot day. I was sweating like a filthy pig and my phone was in my pocket and within a few hours it would not turn on when I tried to do so. That night I really didn't know what was wrong and the next morning I tried to turn it on and the red LED would flash 3 times in succession. I looked this up and they said "dead battery." Sure enough, I charged it and it took a minute for the LED to turn on, and as it charged it was red, then orange, then green. But even once fully charged, when I tried to turn it on it would only vibrate, but no screen action whatsoever. Note: the battery was at around 60% when the phone quit responding. The next morning it was dead. I have had the phone for a year now and the battery will last me at least 2 days if I don't play games and such.
The next morning, when using the flashtool it would go into blue LED'd fastboot and green LED'd flash mode. I thought I had backed up everything, but somehow those files were nowhere to be found. So I flashed the original 2.3.3 firmware, and still nothing. I used PC Companion and it said "Problem: The phone/tablet contains modified software that cannot be updated. Details: Sony Update Engine failure (error 2003)." I contacted Sony and I am still awaiting a response. So, on friday I'm ready to take this turd into the Verizon shop and I turn it on and wait about 30 seconds and I get the SE logo. It loads just fine. I set it up and try to update, but it won't allow me. I'm thinking, great, I'm stuck with 2.3.3... until I turn the screen off and try to turn it back on. And again, nothing. No response. So I'm thinking I will bring it in Saturday. I re-lock the bootloader in some attempt to hide that I rooted the phone, and flashed the 2.3.3 again. Note: I rooted my phone in December and have had no problems. I didn't flash any ROMs or Kernels. I am a simple man.
Saturday morning, after my phone has been off for 10 hours, it turns back on again. Same thing happens. Also, I spent a while on Thursday, Friday, and today trying to research and solve this problem. My brain hurts. But alas, I only had it off for 3 hours and it turned back on, and it did the same damned thing when it turned off. It simply doesn't turn back on. I don't know if it's the screen, or if there is moisture under there, and I haven't researched taking it apart yet. Any advice?
Hum...
Did you try with the software : Flashtool v0.9.11.0?
and flash one of those FTF file?
> Sony Ericsson Xperia Play > Xperia Play Android Development > [FIRMWARE][FTF] Collection of Xperia Play R800a/i/at/x firmware
or
> Sony Ericsson Xperia Play > Xperia Play Android Development > Xperia Play Index - ROM'S, FIRMWARE, KERNEL'S, GUIDE'S, THEMES, MOD'S
or
> Sony Ericsson Xperia Play > Xperia Play Android Development > [FIRMWARE] Working Xperia Play FTF Collection (AndroidFileHost)
I downloaded the newest version of flashtool, (9.11), and I downloaded the "Poo-Tang/Xperia Gamer" R800x Verizon 2.3.3 (CDMA) a few days ago, and flashed it already. Other information: When I attach the phone to the computer, it makes the docking and undocking sound, but the normal menu for accessing the phone does not show up, even when the phone actually came on recently. That is abnormal. Also, flashtool states that my phone is still Rooted, although I supposedly re-locked the bootloader. These last two comments may be pointless, but I figure the more information I give, the better. Any other ideas, kind sir?
Not that much...
It looks like you can connect into fastboot mode (search button - blue led) so you can use this command:
fastboot.exe -i 0x0fce getvar version
or recovery mode (back button - green led). And you can flash...
When you turn on it vibrate,means the kernel start. But you can't enable debuging. Can't use adb.
And the SD card doesn't show-up in windows, means the system doesn't finish to load.
Correct?
So just flash the good Ftf and send back to Verizon shop if it's under waranty.
Sprint_ST_1050 said:
So just flash the good Ftf and send back to Verizon shop if it's under waranty.
Click to expand...
Click to collapse
Thanks, that's pretty much what I ended up doing. Luckily, it's under warranty. But thank you for sending me those other links with the ROMs and Kernels, I will be using them with the new phone, as well as properly backing everything up.
Streiff353 said:
Thanks, that's pretty much what I ended up doing. Luckily, it's under warranty. But thank you for sending me those other links with the ROMs and Kernels, I will be using them with the new phone, as well as properly backing everything up.
Click to expand...
Click to collapse
One last thing, try the software s1tool.
Connect the device in recovery and clic the button RESTORE.

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