[Q] No Call sound / Out of service area - Galaxy Note II Q&A, Help & Troubleshooting

Can anyone help, i upgraded to 4,3 and can no longer hear any audio in a phone call, either way, the speaker and mic are fine,
I have restored to stock 4.1.2, with the same issue, have flashed a number of modems but still have the same issue,
my imei is correct and i can make calls receive texts etc, so the phone is not blocked,
sometimes the call disconnects abruptly and i receive a 'out of service area' message and lose all reception until it restores a second later,
i have been searching for a solution, but have so far not found one, i have tried sound about, lock screen sound etc
i know this was an issue on the nexus 4, does anyone else with a note 2 have this issue???

Related

miss calls while in-call

does anyone experience similar problems? when im in a call, any phone calls that i get automatically become missed calls for me.. sometimes if they call a second time, it'll go through and i'll get it, but i seem to always miss the first call...
im also wondering if this is an att issue or my phoneissue. also, im flashed to energy rom..
anybody? im missing a lot of my calls this way! nobody else using att or energy rom has this problem? ALL call waiting calls come through? :"(
i got the same prob. no audible call waiting notification, the phone shows incoming call, but no audible.
I have to set mine to notify me of second call. Go to phone then to services I think then to call waiting and have it turned on by provider.

[Q] Strange problem with call audio... silent speaker

Hi guys, hope you can help with an odd problem...
Very, very occasionally (maybe 1 in 50 calls) I get an issue where I can't hear the other party, as if the earpiece was dead. If I drop the call and re-dial, 99% of the time everything is fine. (I think I had one time in 6 months where the 2nd call did the same.)
Now, I can't decide if this is a network issue (Vodafone) or a phone issue. I mostly use a Bluetooth headset due to the size of the Note but I doubt it's headset related as I have tried two different high end brands and it happens with either.
Things I have noticed:
Problem applies to incoming AND outgoing calls
I have checked I haven't accidently muted the call
My Bluetooth headsets all chime at the start of a call but there is no call audio
The other party can hear me but I can't hear them
System sounds are all fine, only call audio is affected
Switching between headset, phone and speaker phone make no difference
Applies to all incoming call audio, including ringing tones and busy tones
I reboot my phone sometimes but as the issue is rare I couldn't say if it makes a difference. Also this is a standard Note II (not a branded Vodafone one) with all the latest patches downloaded. Looking through my app downloads I can't see any obvious ones that might affect the phone. Apart from the stock Samsung apps I most connect to CCTV systems. I have CSipSimple but I haven't used it in ages.
Any suggestions on how to investigate this further?
Regards,
Andy
Seriously... no ideas?
So, no one's ever had this problem and no one has any ideas?!
:crying:

[Q] Call connects, but no audio

Hello people,
I have the LG Optimus G Pro from at&t, but I am using it with PureTalk GSM. It was working great for about a month; I was able to call, SMS, and use wifi, but I didn't have mobile data, because I didn't need it. For some unknown reason, all of the sudden I am not able to hear anyone who calls me, and they can't hear me either. Everything else still works, so I'm still using it for texting, but no matter who I try to call, there is no sound whatsoever. Not even static. But I know the call connected because the phone I call will ring, and when they answer it, my phone vibrates once to let me know when the call connects, but while their phone is ringing, I don't hear a ringing noise in my phone. Also, I've tried using speakerphone, and that doesn't work, but it will for any other audio. I can hear the dialing noises through the earpiece if I use the keypad during a call, so the earpiece works. I've also tried connecting to Bluetooth and it pairs and connects successfully, but still no call audio other than dialpad. And I've also tried connecting headphones, but still nothing. I called my service provider from another phone and they reset my account, but that didn't help, so I restored my phone to factory settings and that still didn't help. Does anyone have any idea why this would happen?
Thanks in advance!!

[Q] Call and reception issue

Hello!
I have an unusual problem with my Note 2
Few days ago I tried to make a call but I couldn't - I heard the Note's sound that the call started but I heard no ringing. When a person picks up, I don't hear them and they don't hear me. When I hang up and redial, phone loses reception completely.
I thought that it is maybe an issue with mic and speaker, however Viber calls work fine. It is not an issue with SIM, it works fine in other phones.
I am running completely unrooted, never touched stock ROM.
I tried a factory reset and it didn't help.
Could anyone help me what this is and how can I fix it? Thanks!
JavaJunkay said:
Hello!
I have an unusual problem with my Note 2
Few days ago I tried to make a call but I couldn't - I heard the Note's sound that the call started but I heard no ringing. When a person picks up, I don't hear them and they don't hear me. When I hang up and redial, phone loses reception completely.
I thought that it is maybe an issue with mic and speaker, however Viber calls work fine. It is not an issue with SIM, it works fine in other phones.
I am running completely unrooted, never touched stock ROM.
I tried a factory reset and it didn't help.
Could anyone help me what this is and how can I fix it? Thanks!
Click to expand...
Click to collapse
flash modem and see if sth changes

N5X voice call problems - my voice severely muted / garbled for other party

Nexus 5X, Stock 8.1.0 with security patch level 5 April 2018.
If I make or receive a call, the other party cannot hear me, my voice is severely muted and garbled. I've tested this by leaving messages on my home phone and all suffer from exactly this.
Now the microphone itself seems to be fine - WhatsApp voice messages are perfectly clear, I installed a voice recorder app to check and the recordings are good. Google voice searches also work fine.
I've done a factory reset. I've uninstalled updates to the Google Phone app. I've swapped SIMs. I've tried alternative dialers. I've turned on/off 2G /3G /4G. But my voice calls are always rubbish.
Anyone have any ideas as to what might be going on or suggestions as to what else to try?
Thanks!
Hi
I'm just visiting here with the same problem. I've been getting complaints about call quality from my end for a little while and it's driving me mad trying to be heard, often it starts off okay, then degrades rapidly after a few minutes, other times its from the start of the call. I've done the same as you, the mic tests fine in other apps, and sometimes it works okay. I did a complete factory reset which did seem to improve things but the problems returned, and no, I hadn't added any apps in between it working and going back to being terrible.
I've also tested calling my home answer phone and leaving a message to see what people are complaining about, and it is just constant drop outs. This happens over Wi-Fi calling, and over the network (EE network/UK), so it's not a reception problem. I've also used a plug in headphones with microphone and it's the same problem.
I really didn't want to buy another device at this time, but to me it's looking like a hardware problem.
Regards
Phil
same problem
same problem bro . noise canceling problems ??
Hi
nadun92 said:
same problem bro . noise canceling problems ??
Click to expand...
Click to collapse
Before I did the factory reset I had tried turning off noise reduction in the build.prop as recommended to try but it made no difference.
It sounds to listen too as though it's a faulty connection, and I'm thinking now this might be related to the reboot loops caused by connection problems, and this has the same cause, broken connections on the main chip. It's odd the sound is okay when recording sound or video, however that might simply be because the sound is being routed and processed elsewhere, and it's only when it's compressed for a call and routed via the Qualcomm modem that it's affected by a faulty connection. This would explain why sometimes for me it is okay, or starts of on a call okay then as the phone warms up the connection starts breaking.
Regards
Phil
Hi
I've now upgraded to a Pixel XL 2 as I needed to be able to be heard on calls and the 5X was out of warranty and LG didn't want to know. I really didn't want to upgrade quite so soon. The XL with the same SIM card on the same mobile network is all good and everyone can hear me, plus I have the benefit of VoLTE.
I believe the microphone problem is hardware related, most likely the same cause as the boot loop issues where the CPU or board has some broken solder connections. It sounds like a broken connection, and explains why it has progressively become worse. It's a pain as usually when I upgrade my phone gets handed over to another family member, but I can't do that with the broken 5X.
Regards
Phil

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