Develop Bugs

SD Card seems to be unmounting automatically...

Well, basically as the title says. This's happened several times to me already. Say I'll turn my phone on (from standby) I'll get a popup error saying that the backup was unable to complete because no SD card was found. Next, the music application won't load the songs because those're all stored on the card. Same for Photos/Gallery. When I go to ES File Explorer, the 'sdcard' folder reports that it is empty.
There hasn't been a pattern that I discovered. This just happened now when I woke up (phone left charging overnight; Wi-Fi & Sync enabled) and I decided to come post here. Happened again yesterday afternoon when I got my phone out to play some music on the way home.
Every once in a while, I'd get lucky and the files would show up by themselves, but the only fool-proof way I've found to get the phone working properly again is a restart, which takes several minutes to do.
I am NOT running any task manager (well, I was but when this problem started up I checked another thread which recommended to remove the task manager, so I did).
Is anyone else experiencing this problem? Do you know of a fix, or is it just me?

Mine's done this a couple of times, but I've put it down to the SD card not being quite pushed home properly. Worth taking it out and cleaning the contacts.

Nope, that doesn't work. I re-inserted it yesterday (contacts were clean) and this morning woke up with the same problem.
Please tell me this isn't just happening to me, cause it'll be a right pain in the ass to have this repaired (sending abroad/etc).

Is the SD Card the one you got with the phone (4Gb) or another make/model size? Please include details so others can help more.
I have left the given Samsung Class 2 4Gb SD card in mine and I have never had any issues with the SD Card unmounting. This is not saying it won't happen, but for me it has been fine. I was going to upgrade to my other Sandisk 16Gb Class 2 that used to be in my Touch Pro, but will do that hopefully this evening.
So all I can guess is either a faulty card or some issue with Class/Size/Manufacturer of Card (if you changed from the Samsung one) ?

It's the stock 4GB card that came pre-installed in the phone. Phone's unlocked too, bought from Clove. If it helps/is relevant: when I loaded up the camera it gave an error saying something like 'no sufficient read permissions for SD card'*, maybe that'd be a clue to the problem.
*I can't quote exactly cause I've since restarted the phone and can't remember it word for word. If/when this happens again I'll post the exact error.
EDIT: There, it just happened again. Restarted the phone not even an hour ago, it's getting ridiculous. Anyway, the error from the camera reads "Unable to save file to SD card due to insufficient file permissions".
FWIW, when I go to SD & Phone Storage settings i CAN see the total and available space on the card. It's just completely inaccessible by the programs. Have also tried the 'SDMount' widget, did absolutely nothing.

Happens to me too but only when I've been letting go of my phone to put it down rather than placing it down, or if I have to drop it on my bed or chair quick.

Happened to me a lot too when I was using one of the lock screen info apps, to get my calendar info on the lock screen. Uninstalled and the SD card problem went away.
-------------------------------------
Sent via the XDA Tapatalk App

Never used that :/
I've uninstalled all apps that seemingly access the SD card and will start reinstalling one by one to see if the problem does come back. Only way I could think of.

It is happening to me also. The last 3 days is doing it at least twice a day , i have the desire almost one month and neved had this problem earlier.
And i though it was something i did.

i had the same camera permissions problem. restarted and havnt seen it again since. 4gb card that came with the unbranded device. no idea what caused it, could be any number off new apps etc :S

I've got the same problem.
I've already tried to reformat my SDcard, but the problem still exists. Another problem when the SD card unmounts, is the CPU usage. This rises to ~10% constantly. Probably cause of this are apps which are trying to write to my SDcard.
Still no solution found, maybe I'll try another SD card in a couple of days.

FWIW, I gave up on the stock card and copied all my stuff over to another 4GB card I had running around (straight copy) and it seems to be working fine now. Haven't had a problem yet, although it hasn't even been 24 hours.
Will report back if/when something comes up, and when I start re-installing the apps that I previously removed.

I wrote to HTC earlier yesterday describing the same problem, and I just received this reply:
Dear Mr.Matthew Thank you for contacting HTC. Maybe you mount it on the pc to copy nd paste something and you forgot to unmount it from the pc.. Are you using the inbox SD card? Did you install any third party applications to the phone? Please use the phone in Safe Mode. Safe mode terminates all installed running applications, in case if they caused this issue. Please backup what you have on the SD Card and Format it. If you have any other inquiries, don’t hesitate to contact us again. Please note that you can contact us via support line. For further details, please go to http://www.htc.com/europe/CA_Hotline.aspx , Thank you so much for using HTC products. Respect & Regards, HTC Team http://www.htc.com
Click to expand...
Click to collapse
Only thing I have not yet tried is the Safe Mode. Will see if it needs to get to that.

i had this issue when I installed 'ebuddy'... uninstalled it and the problem is no more

It's started to occur on mine at least twice daily now, it wasn't so before about 4 days back. I've just actually restarted the device on getting such an error and apps complaining that they can't read/write to the SD card. Really after some sort of fix here.

kvmanohar said:
i had this issue when I installed 'ebuddy'... uninstalled it and the problem is no more
Click to expand...
Click to collapse
You're right it seems that was my problem too.
I got rid off ebuddy and all is fine now

I've had this problem once so far, and reading the reply from HTC reminds me that I have unplugged my phone from my mac without unmounting it a few times...

I am also having this issue and have ebuddy installed! I shall uninstall it and see if it fixes it! I really hope it does because its starting to get annoying

I too have ebuddy installed and shall also try removing it and see if that fixes it!

I don't have ebuddy installed but just experienced the SD card error with the camera today.
Sent from my HTC Desire

[Q] Some random questions about 4G Touch

I have a few questions that have been accumulating that I would like to get the answers to. If you know the answer to any of the below please chime in.
1. There are a few grayed-out icons that are in my app menus from applications that I have uninstalled and some that are duplicates of applications that I still have installed. Any way to clear these out? I'm assuming these are a result from using the move2sd application at some point.
2. I have Vlingo start automatically when I connect a bluetooth headset. It finds it necessary to remind me how many missed calls I have since I last flashed the phone... I'm up to almost a 100 now. Any way to stop it from doing this?
3. I currently use a suction cup phone holder in my car. Is there any way to have it emulate the official Samsung car dock by going into car mode when I plug the power cable in or is this specific to the Samsung dock? Are there any alternatives to the Samsung car dock with this capability?
4. Whenever I mount the phone as a USB device it reboots itself after I unmount and disconnect the USB cable. Is this normal?
5. My phone is rooted but I have to have a password on it since I use it for work. Is there any way to NOT have it lock immediately after I use the power button to turn the screen off? In other words, I just want it to lock based on the Screen unlock settings timeout value. I know there are some widgets that will do this but I'd rather press the power button instead of scrolling to the screen with a widget.
Thanks for the help!

Argh... no one knows the answer to ANY of these???

Wayno-san said:
1. There are a few grayed-out icons that are in my app menus from applications that I have uninstalled and some that are duplicates of applications that I still have installed. Any way to clear these out? I'm assuming these are a result from using the move2sd application at some point.
Click to expand...
Click to collapse
If they're still in the list they're probably stock apps that are designed not to be uninstalled. You can remove updates for them but the original app stays. In this case, Titanium Backup is a generally recommended solution to really uninstall those. Just please check what you're doing before you uninstall it.
I snipped #2 and #3 and #5 below as I don't have an answer for those.
Wayno-san said:
4. Whenever I mount the phone as a USB device it reboots itself after I unmount and disconnect the USB cable. Is this normal?
Click to expand...
Click to collapse
Not in my experience. Please make sure you have the current version for the drivers on your PC. If not running a stock ROM you may want to try that (ex. EL29 Rooted or not) and see how it behaves.

garwynn said:
If they're still in the list they're probably stock apps that are designed not to be uninstalled. You can remove updates for them but the original app stays. In this case, Titanium Backup is a generally recommended solution to really uninstall those. Just please check what you're doing before you uninstall it.
Click to expand...
Click to collapse
Nope, not stock apps. For instance I have two icons for Amazon... one color and one greyed out. Another for "Drawing Pad"... a program that I uninstalled, another dual icon for Google goggles, and another grayed out icon for PNF Lite, a game that I uninstalled.
garwynn said:
Not in my experience. Please make sure you have the current version for the drivers on your PC. If not running a stock ROM you may want to try that (ex. EL29 Rooted or not) and see how it behaves.
Click to expand...
Click to collapse
OK, thanks for the feedback.. I didn't think that this was normal. I think I'll wait until ICS and then reload everything from scratch, including the SD card. I hoping that this rebooting is not damaging to the file/file structure. I only transfer files about once weekly to sync up passwords. The rest of the stuff I just move through dropbox and such.

Wayno-san said:
Nope, not stock apps. For instance I have two icons for Amazon... one color and one greyed out. Another for "Drawing Pad"... a program that I uninstalled, another dual icon for Google goggles, and another grayed out icon for PNF Lite, a game that I uninstalled.
Click to expand...
Click to collapse
Hmm... possible that you had these installed and moved to SDCard and they're no longer there? That may explain that as well.
And just so I'm making sure that we're talking the same thing, you're talking about inside Settings->Applications->Manage Applications->All, correct?

I was actually referring to the "Applications" button off of the main screen, which shows all the applications... but you gave me an idea... I checked manage apps and removed (uninstalled) all the single instance grayed applications. The ones where both the color and gray icons are present are still there.
Is there a "cache" for the manage applications that I could try clearing?
Otherwise I'll try to uninstall and reinstall completely but I think I may have tried that route already.
Thanks for the help!

Couldn't you open the app drawer and push menu. Go to edit then long click on the icon and click the x to remove? Also in my experience when I remove an app a reboot should fix the apps still showing as greyed out. But you could also reboot recovery and wipe dalvik and cache it should remove those upon reboot
Sent from my BAD A$$ EPIC TOUCH 4G

Wayno-san said:
2. I have Vlingo start automatically when I connect a bluetooth headset. It finds it necessary to remind me how many missed calls I have since I last flashed the phone... I'm up to almost a 100 now. Any way to stop it from doing this?
Click to expand...
Click to collapse
Quite annoying, isn't it? I agree.
The only "solution" to this I've found is to delete all the missed calls.

Wayno-san said:
I have a few questions that have been accumulating that I would like to get the answers to. If you know the answer to any of the below please chime in.
3. I currently use a suction cup phone holder in my car. Is there any way to have it emulate the official Samsung car dock by going into car mode when I plug the power cable in or is this specific to the Samsung dock? Are there any alternatives to the Samsung car dock with this capability?
Click to expand...
Click to collapse
There is a an app in Google Play (Android Market) called Car Mode Control.
It will put you into car mode without the dock.
Wayno-san said:
4. Whenever I mount the phone as a USB device it reboots itself after I unmount and disconnect the USB cable. Is this normal?
Click to expand...
Click to collapse
That is not normal.
When you disconnect the phone, do you click "disconnect storage from PC?"

patrao_n said:
Couldn't you open the app drawer and push menu. Go to edit then long click on the icon and click the x to remove? Also in my experience when I remove an app a reboot should fix the apps still showing as greyed out. But you could also reboot recovery and wipe dalvik and cache it should remove those upon reboot
Sent from my BAD A$$ EPIC TOUCH 4G
Click to expand...
Click to collapse
Tried both of those but no dice (see pic)... oh well, I'll just live with it until ICS... hopefully it will not be much longer.
Kn0wBuddy said:
Quite annoying, isn't it? I agree.
The only "solution" to this I've found is to delete all the missed calls.
Click to expand...
Click to collapse
OK, thanks. Not sure why they decided to force us to do that but I guess we'll have to live with it for now. Wonder if the Samsung ICS will suffer from this.
qfadder said:
There is a an app in Google Play (Android Market) called Car Mode Control.
It will put you into car mode without the dock.
That is not normal.
When you disconnect the phone, do you click "disconnect storage from PC?"
Click to expand...
Click to collapse
Thanks, I just D/Led the app. Yes, I always use the safe eject option on the PC. Maybe it's some crucial app that shouldn't be on the SD card that is doing this? I'm actually getting a little more concerned about this because I've come back to a the phone a few times with an "SD card was unexpectedly removed" message waiting and ALL the apps on the SD card greyed out.
+1 thanks to all of you!

I experience number 1 quite often too and yes it has to do with moving apps to sd. I think this phone has issues reading sd cards. Only way I can remember fixing this is by playing around and switching the apps back and forth between phone and sd or sometimes tapping on both icons for the app on the app drawer will magically make the grayed out one disappear lol.. I'm using my sd card from my og epic which is a class 2. Maybe this phone needs a better quality sd card.. All I know is if I move all my movable apps to sd card my phone will go into a bootloop frenzy until I remove the sd card and let it boot without it. Then I would put the card back on and hope it won't reboot while scanning media (which it did sometimes) till eventually I would get lucky n get a full scan without rebooting. Now I only move a few apps n not all lol
Sent from my SPH-D710 using XDA

Hmm, I'll have to try the double-icon tap trick. I have not experienced the boot issue. The last two cards that I've used have been class 10 cards, the current one being a Samsung. I would hope that their phone would work well with their cards. I did have issues with the first version of the Patriot 32GB Class 10 card that I previously used in the phone, but a replacement card with updated firmware seemed to have alleviated most of the issues. Nevertheless I switched to a Samsung card since I have a lot of mission critical info on my phone.
On another note I just ran out of space on the "internal SD" storage and since I'm not sure if there is a way to force apps to move to the "external SD" card, I guess I won't be moving apps to SD any longer.

Actually the apps go directly into the sd. They never go into the internal memory. I know that sounds weird being that when moving apps it shows you the available internal memory but as you move them you will see it won't decrease. That's because its actually going to the sd card. I confirmed this by checking my sd space from the storage section and it did decrease. And my sd card is a Samsung its from the first Epic
Sent from my SPH-D710 using XDA

Suggested Fixes
1. - This sounds as if you have a corrupt SD Card. I suggest reformatting it. If this doesn't work, switch roms and do a clean install of said rom...
2. - Manually clear the calls
3. - I think this was already answered
4. - Try answer 1 above
5. - Samsung made the pw protected lockscreen this way. You can try the widget if you like.
BTW, if my answers for 1 and 4 don't work, go back to stock UNROOTED and see if the issues persist. If they do, go back to sprint. Your phone is not acting the way it should...

RayTrue04 said:
Actually the apps go directly into the sd. They never go into the internal memory. I know that sounds weird being that when moving apps it shows you the available internal memory but as you move them you will see it won't decrease. That's because its actually going to the sd card. I confirmed this by checking my sd space from the storage section and it did decrease. And my sd card is a Samsung its from the first Epic
Sent from my SPH-D710 using XDA
Click to expand...
Click to collapse
I'm unclear about how the install location is actually determined... I know that if the SD card is unmounted then a lot of the normally available programs go gray so I know those are installed on the external SD card.... however, the "internal SD", or "USB storage" on my phone is almost completely full so not everything is getting installed on the external (plugged in) SD card. All the gameloft games installed in the USB storage area along with IVONA voices and a few other programs.
VeNuM said:
1. - This sounds as if you have a corrupt SD Card. I suggest reformatting it. If this doesn't work, switch roms and do a clean install of said rom...
Click to expand...
Click to collapse
I've run scandisks (using a microSD USB adapter) on the card and it shows everything OK. I also have not had any instances of lost or corrupt data (thankfully).
VeNuM said:
5. - Samsung made the pw protected lockscreen this way. You can try the widget if you like.
Click to expand...
Click to collapse
Which widget are you referring to?
Thanks again all!

5. My phone is rooted but I have to have a password on it since I use it for work. Is there any way to NOT have it lock immediately after I use the power button to turn the screen off? In other words, I just want it to lock based on the Screen unlock settings timeout value. I know there are some widgets that will do this but I'd rather press the power button instead of scrolling to the screen with a widget.
Idk. You refer to one at the end of your sentence above... Figured you had one...

VeNuM said:
Idk. You refer to one at the end of your sentence above... Figured you had one...
Click to expand...
Click to collapse
LOL, Ahh, OK. No I do not (yet).... I'm trying a lite version of "Smart Screen Off" right now. Works good (aside from being little too sensitive) but I want to find out how battery life is effected before I spring for the paid version.
BTW, I was able to get rid of the last of the grayed out icons by copying the effected programs to/from the SD card. All cleaned up!

Wayno-san said:
I'm unclear about how the install location is actually determined... I know that if the SD card is unmounted then a lot of the normally available programs go gray so I know those are installed on the external SD card.... however, the "internal SD", or "USB storage" on my phone is almost completely full so not everything is getting installed on the external (plugged in) SD card. All the gameloft games installed in the USB storage area along with IVONA voices and a few other programs.
Thanks again all!
Click to expand...
Click to collapse
Apps have a separate place where they go. It has a built in 2GB for apps that's separate from the internal memory. So apps are either installed there or the external sd card. Your internal must be full with other stuff like music, movies, photos and things of that nature.
Edit: Game apps even tho they don't install into the USB storage they do copy all files like the music and stuff into the USB storage. That can also be draining your space
Sent from my SPH-D710 using XDA

Wayno-san said:
BTW, I was able to get rid of the last of the grayed out icons by copying the effected programs to/from the SD card. All cleaned up!
Click to expand...
Click to collapse
Your welcome! Lol
Sent from my SPH-D710 using XDA

[Q] Phone freezes when trying to access photos on ext. SD Card

I have 812 pictures in my Camera album on my external Toshiba 32GB Class 10 SD card. When I first got the phone in December, everything worked great, even after transferring from my EVO 3D. Now, whenever I try to access my stuff on my SD card through the Gallery app, it just freezes. I can hit home and exit the app, but back doesn't work and I cannot scroll anywhere. I can still access pictures via ASTRO and save stuff on to it..I just don't anymore, in case it goes corrupt. Any solutions? I tried searching, but no one seems to have the same problem as me..

Lol. Sounds like a simple cache issue with the gallery. Go to settings, application manager, all apps, find gallery, try clearing cache, and if that doesn't solve the problem, delete data. This will not delete your images. I think it may or may not delete your thumbnails. Just scroll over the images again and a thumbnail is remade. Nothing will harm your photos.
Sent from my SPH-L710 using xda app-developers app

kkarson said:
I have 812 pictures in my Camera album on my external Toshiba 32GB Class 10 SD card. When I first got the phone in December, everything worked great, even after transferring from my EVO 3D. Now, whenever I try to access my stuff on my SD card through the Gallery app, it just freezes. I can hit home and exit the app, but back doesn't work and I cannot scroll anywhere. I can still access pictures via ASTRO and save stuff on to it..I just don't anymore, in case it goes corrupt. Any solutions? I tried searching, but no one seems to have the same problem as me..
Click to expand...
Click to collapse
hmmm... I would normally say that the 800+ images in one gallery might be the cause of the problem. But you say that it was working fine previously. Even then, I'd recommend to split the images into different folders (maybe based on month they were taken) to minimize the amount of thumbnails that gallery has to process and look through.
I'm assuming you've done the MA6 and MB1 updates. Perhaps upgrading the phone to 4.1.2 caused this? I haven't heard of anything similar on XDA, but I'd stick with kkarson's approach and clear cache from the gallery app. Hope that works for ya!

Already tried clearing the cache and data from the Application Manager, but still the same results. I have a folder of old camera photos from my EVO 3D with 1780 photos in it, and it opens and I can view the photos perfectly fine, with no lag or freezing. But when I open the "Camera" folder on the ext. SD card, it just freezes and I have to go back to the home screen. I just upgraded to MB1 today and still the same results..
Sent from my SPH-L710 using xda app-developers app

Maybe there's corrupted files on the SD card causing the phone to choke when it tries to read them. If you have windows 7 or XP you can put the card in your pc, (with a card reader or usb card reader), then right click on the card and choose properties. Select the tools tab in the properties box. The first option is error checking which will scan the disk and fix errors (if fix errors is checked). However, if there are corrupted files on the SD card it might be going bad and should be reformatted.

I have the same issue. I havent found a fix. I even formatted my external SD card.. didnt help.

MadFlava said:
I have the same issue. I havent found a fix. I even formatted my external SD card.. didnt help.
Click to expand...
Click to collapse
No fix. Your Sd card is done. The fix is get a new one.
Also the op likely has Sd card problems and not a phone problem.

EzDuzit said:
No fix. Your Sd card is done. The fix is get a new one.
Also the op likely has Sd card problems and not a phone problem.
Click to expand...
Click to collapse
The card isnt that old and isnt giving any read/write errors.
I guess that could be the case.. its a class 10 Sandisk card.. I would think it would last more than a couple of months.

MadFlava said:
The card isnt that old and isnt giving any read/write errors.
I guess that could be the case.. its a class 10 Sandisk card.. I would think it would last more than a couple of months.
Click to expand...
Click to collapse
Have you benchmarked your read/write speeds to your external sd?

MadFlava said:
The card isnt that old and isnt giving any read/write errors.
I guess that could be the case.. its a class 10 Sandisk card.. I would think it would last more than a couple of months.
Click to expand...
Click to collapse
I'm looking at a Sandisk 32GB class 10 ultra card that I got right after xmas so it's only 3 mopnths old. It started spitting out corrupt files after only 1 month. Eventually I'll get another card. But if my phone ever random restarts, or suddenly locks up, or I notice media is using a lot of battery, I know if I run scan disk on the card it will show errors. It lasts for a few weeks between formats.
There are also tons of posts from people that have had sd card failures on this phone (also with new cards).
Scan of my card after phone acted up.
Uploaded with ImageShack.us

I bought a new class 10 PNY card today. Once I get some pictures on it, I guess we'll see if that was the issue.
Sent from my SPH-L710 using xda premium

MadFlava said:
I bought a new class 10 PNY card today. Once I get some pictures on it, I guess we'll see if that was the issue.
Sent from my SPH-L710 using xda premium
Click to expand...
Click to collapse
Dont worry you're not alone, theres a thread in general that had a ton of posts and the thread title was "If your sdcard failed on you, what recovery were you on?"
Many have had to purchase 2 or 3 cards until they got one that didnt go bad or corrupted. If you got the sdcard (the one that failed) very recently, you could call the manufacturer and tell them it failed on you, I'm sure they would send a replacement because I've seen others do it and they got their replacements in a timely manner

CNexus said:
Dont worry you're not alone, theres a thread in general that had a ton of posts and the thread title was "If your sdcard failed on you, what recovery were you on?"
Many have had to purchase 2 or 3 cards until they got one that didnt go bad or corrupted. If you got the sdcard (the one that failed) very recently, you could call the manufacturer and tell them it failed on you, I'm sure they would send a replacement because I've seen others do it and they got their replacements in a timely manner
Click to expand...
Click to collapse
Well, the new card doesnt work any faster than the old card. At this point, Im thinking its not the card.

I guess I'm just gonna have to get a new card....this one is only 6 months old!!
Sent from my SPH-L710 using xda app-developers app

My Verbatim class 10 16gb sd card works just fine on my SGS2 and computer but it freezes like hell the SGS4. i want it in my SGS4 ...any advice please..i formatted and still the same

kremori said:
My Verbatim class 10 16gb sd card works just fine on my SGS2 and computer but it freezes like hell the SGS4. i want it in my SGS4 ...any advice please..i formatted and still the same
Click to expand...
Click to collapse
This isn't the section for the S4.

Micro SD card stop working after not using the phone for hours

Hello guys,
I just got my Moto G5 (3GB Version from Amazon) a few weeks ago and I am using an Micro SD-Card (SanDisk Ultra Android microSDXC 32GB) as internal storage.
My problem is: Over night the phone seems to "forget" about the sd-card and apps stop working. F.e.:
- Instagram (on the sd card) couldn't refresh the feed
- Whatsapp couldn't save pictures (on my sd card) anympre
- Twitter stopped working at all and just crashed
etc.
After reformatting the SD-card it worked for 2-3 weeks now, but now it is happening again.
Anyone has an idea what is the issue or experienced similiar issues? Maybe should I return the phone to get a new one?
Thanks!
SOLUTION IS IN POST 8 / POST 6

Take the sd card out then reinsert it
Then run this app
https://play.google.com/store/apps/details?id=com.house.noranuko.mediarescanner
It will cause a few force closes when it's scanning - Just keep clicking on reopen app
I don't know if it will work as Iv never used sd card as internal storage - Most likely it's the sd card or the problem will be the firmware on the phone - The phone itself will be perfectly fine
That's why when I buy a phone it's always best to buy an 8gb minium ideally 16gb

TheFixItMan said:
Take the sd card out then reinsert it
Click to expand...
Click to collapse
I normally restart the phone and afterwards it works, but I need to put all my sd card apps on my home screen again, cause they are gone. I also turned of the phone and took the sd card out and put it in again. Has the same effect.
TheFixItMan said:
Then run this app [...]
It will cause a few force closes when it's scanning - Just keep clicking on reopen app
Click to expand...
Click to collapse
What does the app do?
TheFixItMan said:
I don't know if it will work as Iv never used sd card as internal storage - Most likely it's the sd card or the problem will be the firmware on the phone - The phone itself will be perfectly fine
Click to expand...
Click to collapse
Yeah, i assume this, but it's very annoying. On my Moto G (2015) it worked just fine
TheFixItMan said:
That's why when I buy a phone it's always best to buy an 8gb minium ideally 16gb
Click to expand...
Click to collapse
I have 16GB, but it's filled up quickly

tenebrarumDE said:
What does the app do?
Click to expand...
Click to collapse
Rescans all folders & files on sd card
I find that if I restore backups change roms etc 3rd party apps can't read sd card contents of what was on the card although it can read and access anything that was put on there after the restore.
Same was true if connecting phone to laptop via USB - previous files/folders were not accessible
After scanning with the app everything was accessible again

still not working
Sadly the "SD-Card Scanning"-App didn't work out for me.
I found out, that the microSD-Card stops working after charging the phone for a longer period of time.
Therefore my question: Anyone else experience this problem with his MotoG5 ? Which Micro-SD-Cards are you using?
Thanks!

tenebrarumDE said:
Sadly the "SD-Card Scanning"-App didn't work out for me.
I found out, that the microSD-Card stops working after charging the phone for a longer period of time.
Therefore my question: Anyone else experience this problem with his MotoG5 ? Which Micro-SD-Cards are you using?
Thanks!
Click to expand...
Click to collapse
No problems here
I'm using SanDisk ultra plus 32gb

TheFixItMan said:
No problems here
I'm using SanDisk ultra plus 32gb
Click to expand...
Click to collapse
Okay thanks! I am using a SAMSUNG EVO MicroSD HC 32GB.
Maybe I will try using a SanDisk one and report how it went.

tenebrarumDE said:
Okay thanks! I am using a SAMSUNG EVO MicroSD HC 32GB.
Maybe I will try using a SanDisk one and report how it went.
Click to expand...
Click to collapse
Hello!
I'm using my new SanDisk Ultra Plus 32GB MicroSD now since two days as an internal storage and my phone seems to work fine now.
There is no disconnection of the MicroSD during long charging and all my apps/data on the SD-card works fine. :good:
Thanks for the help. This thread can be closed!

Small update for people, who will read this thread:
- My Samsung Micro-SD card broke (not formattable or readable anymore)
- Other Micro-SD cards have the same problem decribed in this thread
- I finally send in my Moto G5 for repairment
- Currently waiting for it to come back
I guess there is something wrong with the hardware or firmware. Let's hope it will finally work flawlessly.

Wait, 3Go of memory? Wtf is that?

Saving pictures to SD Card

Have an SD card, formatted it for the phone. The phone doesnt let me change storage location for pictures taken. Is there an easy way to do this that I overlooked?

TheNamelessMan said:
Have an SD card, formatted it for the phone. The phone doesnt let me change storage location for pictures taken. Is there an easy way to do this that I overlooked?
Click to expand...
Click to collapse
I would imagine it's in one of three places:
1) In the camera app settings
2) Gallery settings
3) Haven't opened my Razer Phone yet,but,I'd also look in the general phone settings,guessing there's a storage section,perhaps it's there.
Once you do find it,if it's something you frequently access/change,you should be able to create a shortcut to it on your home screen,since Nova Launcher is the default U/I for the home screen(s)/app drawer.

KOLIOSIS said:
I would imagine it's in one of three places:
1) In the camera app settings
2) Gallery settings
3) Haven't opened my Razer Phone yet,but,I'd also look in the general phone settings,guessing there's a storage section,perhaps it's there.
Once you do find it,if it's something you frequently access/change,you should be able to create a shortcut to it on your home screen,since Nova Launcher is the default U/I for the home screen(s)/app drawer.
Click to expand...
Click to collapse
1. It's not there.
2. The only gallery pre-installed is google photos, and it's not there either.
3. Not there.
Ive been on chat support with Razer all day. They need to "examine" this in their lab, as this is a huge concern.
They said within a day or 2 someone will be getting back to me.

Do you currently have an SD Card installed?
I don't on the phone I'm using ATM (Note FE) & there's nothing there for storage settings, until an SD Card is installed.
If you have an SD Card installed, then it indeed sounds like someone dropped the ball in the software department....
Sent from my Samsung SM-N935F using XDA Labs

Yeah very strange...I doubt I'll hear anything from them. I'm surprised an issue this severe isn't being reported by other people.
I've done everything there is to do. factory resetting the phone, formatting the cards, in and outside of the phone. using other camera apps, other galleries...it's like the camera app and the sd slot aren't linked somehow. I switch phones often, and take alot of pictures, and never have any problem transferring the card between phones.
I guess lesson learned with using a debut device. Hopefully theres some kind of software fix soon. otherwise this thing is going back.

I have no option in the default camera app either to change storage location.. I also have a sd card inserted and formatted correctly as I can access it in other apps just fine.. There literally just isn't any option to choose location!

TheNamelessMan said:
Yeah very strange...I doubt I'll hear anything from them. I'm surprised an issue this severe isn't being reported by other people.
I've done everything there is to do. factory resetting the phone, formatting the cards, in and outside of the phone. using other camera apps, other galleries...it's like the camera app and the sd slot aren't linked somehow. I switch phones often, and take alot of pictures, and never have any problem transferring the card between phones.
I guess lesson learned with using a debut device. Hopefully theres some kind of software fix soon. otherwise this thing is going back.
Click to expand...
Click to collapse
chanter100 said:
I have no option in the default camera app either to change storage location.. I also have a sd card inserted and formatted correctly as I can access it in other apps just fine.. There literally just isn't any option to choose location!
Click to expand...
Click to collapse
Perhaps in the meantime,you can move the photos in the gallery app using a file exploer,or,the SanDisk app.
Not a long-term permanent solution by any means....
........Since this is near-stock Android experience,almost sounds like the photo storage software was ripped from the Pixel twins,as neither have an SD Card slot....

On the topic of SD Cards I have a few questions as regarding this. I have been using iOS since the 3GS and new to Android and this would be my 1st Android device.
I am not an app heavy user and have all the apps I use already on the internal storage and running at 17.67GB out of the 58.90GB.
1) Would an SD card be worth buying 256GB Class 10 U1 card to be used to just storage Photos and Videos?
(only reason on size is because I just want the biggest storage on one card rather than on lots of smaller ones.)
2) With unlimited data on my phone is it worth buying an SD Card at all if Google Photos is a thing?
(I dont like the idea of my media just being in the cloud which why im unsure what to do here)

iStasis said:
On the topic of SD Cards I have a few questions as regarding this. I have been using iOS since the 3GS and new to Android and this would be my 1st Android device.
I am not an app heavy user and have all the apps I use already on the internal storage and running at 17.67GB out of the 58.90GB.
1) Would an SD card be worth buying 256GB Class 10 U1 card to be used to just storage Photos and Videos?
(only reason on size is because I just want the biggest storage on one card rather than on lots of smaller ones.)
2) With unlimited data on my phone is it worth buying an SD Card at all if Google Photos is a thing?
(I dont like the idea of my media just being in the cloud which why im unsure what to do here)
Click to expand...
Click to collapse
An SD Card is more of a nice option in your scenario, but,it's one I'd recommend to have.
However, I'd recommend getting the fastest card you can buy with the same money you're willing to spend on the card you mentioned.
Get a U3 rated card, even if that means a lesser amount of extra storage, quality over quantity......
Sent from my Samsung SM-N935F using XDA Labs

KOLIOSIS said:
An SD Card is more of a nice option in your scenario, but,it's one I'd recommend to have.
However, I'd recommend getting the fastest card you can buy with the same money you're willing to spend on the card you mentioned.
Get a U3 rated card, even if that means a lesser amount of extra storage, quality over quantity......
Sent from my Samsung SM-N935F using XDA Labs
Click to expand...
Click to collapse
Thanks for getting back to me so quickly I have concerns about the type of card thats best for the phone as Razer's spec site only says it can handle up to Class 10 and when I asked about U1-U3 they kinda didnt mention it at all.
Would a U1 or U3 work in a class 10 supported device and not give the extra read/write performance or will it not work at all?

iStasis said:
Thanks for getting back to me so quickly I have concerns about the type of card thats best for the phone as Razer's spec site only says it can handle up to Class 10 and when I asked about U1-U3 they kinda didnt mention it at all.
Would a U1 or U3 work in a class 10 supported device and not give the extra read/write performance or will it not work at all?
Click to expand...
Click to collapse
I'd be lying if I said I knew with 100% certainty, but, I'll be putting a Samsung 256 GB SD Card (U3) in my Razer later today & I'll follow up with what I find then/post here in this thread.
Sent from my Samsung SM-N935F using XDA Labs

KOLIOSIS said:
I'd be lying if I said I knew with 100% certainty, but, I'll be putting a Samsung 256 GB SD Card (U3) in my Razer later today & I'll follow up with what I find then/post here in this thread.
Sent from my Samsung SM-N935F using XDA Labs
Click to expand...
Click to collapse
Thanks for testing this for me if i dont get any benefit out of the U1-U3 in performance i may just grab a Class 10 as I will want to format it for the device as I don't plan on moving SD cards between devices as I only have two devices using this media and the other is in my Nintendo Switch so again formatted for that device.
With Black Friday coming up Id like to get it sorted soon so i know what to buy.

Back on topic please

TheNamelessMan said:
Back on topic please
Click to expand...
Click to collapse
My apologies,back on topic ...... :good:
BTW,I have the unlocked version/carrier-free.
Finally opened mine up,after initial set-up,had a 250MB update out-of-the-box,still nada regarding camera/photo/video storage options.
I found an app in the Google Play Store,Open Camera,that has the option:
https://play.google.com/store/apps/details?id=net.sourceforge.opencamera&hl=en
I tried to enter an alternate file (from my external SD Card) & it wouldn't take.
Looked in developer options,as I'm sure you have already,nothing specific for media/photos,just the adoptable storage option for (non-system) apps.
Just took a look @ Razer Insider/Forums,nothing set up for Razer Phone just yet.
https://insider.razerzone.com/index.php?forums/mobile/
Priorities for users here run the gamut,but,I'd safely guess most here would put fixing this near the top of Razer's priorities for bug fixes/updates.
@iStasis Sent you a PM..............

Got the phone last Saturday. This is the only issue I really have so far.
Submitted a support email. Hopefully this gets resolved soon. I suggest everyone submit a ticket for this and hopefully it will get resolved faster.

Having to same issue here. There is a camera app up date coming according to razer so maybe there will be a fix for it in the update

I guys spoke to razer about this and this is what they said
If the SD card is set to Internal storage, you have the option to migrate all the data. Then the default location of the data will be the SD card including the camera.
Have not tried it yet but will tomorrow

Slightly related, I can't seem to be able to transfer any files to my MicroSD card I've been using on my S8 and have it shown in the phone.... It won't show anything I transfer to it other than a System Volume Information folder that shows up for whatever reason.

Just copy/move your photos to your SD card manually.
Go to Settings>>Storage>>Internal shared storage>>Images.
Select the image you want to move/copy by long pressing the image file icon, tap the three dot menu on the top right, your SD card should show up from the left menu tree. From there, select the directory you want to move to on the SD card and voila.
Hope that helps.

lonetormenter said:
Just copy/move your photos to your SD card manually.
Go to Settings>>Storage>>Internal shared storage>>Images.
Select the image you want to move/copy by long pressing the image file icon, tap the three dot menu on the top right, your SD card should show up from the left menu tree. From there, select the directory you want to move to on the SD card and voila.
Hope that helps.
Click to expand...
Click to collapse
THX,but,that isn't what were looking for,most here know how to move pix from one spot to another.
We are wanting the option to choose the storage location , before the picture/video is taken,not just moving it afterwards.
Sent from my Razer Phone using XDA Labs