The following scenario has happened exactly four times by now:
I use two SIM cards, one in Estonia and another in Finland. I visit Finland every weekend or every other weekend, depending on scheduling. When I visit Finland then I use pre-paid SIM card that I load with credit in order to use unlimited mobile internet the same way I use at home.
When I visit Finland I swap by Estonian SIM card to Finnish one and when I return I swap it back.
Problem is that exactly after six SIM card swaps, Google Cloud to Device Messaging service stops working and Galaxy Nexus blue connection bars stay permanently gray. This means that push notifications will not work and gTalk cannot connect at all. Other Google services - including Market/Play - work well if they can function without C2DM.
After such an event I have to restore my device to factory settings each and every time. After I do this, the device starts working again. So far I have not found a way to get C2DMA working without having to factory reset my device. The device has no developer or other rogue apps installed that might affect this in any way.
Clearing data of Android Messaging Service and other background Android services has not helped. Rebooting has not helped. Changing from data to WiFi, or to Airplane mode and back, has not worked.
My best guess is that this is some security or whatnot validation in Android code. Before Android 4.0, whenever you changed your SIM card (which I did just as frequently on my HTC Desire), it asked for your Google Account password, after which C2DM worked.
But ever since Android 4.0, your password is not asked and the C2DM stops working after exactly six SIM swaps. I know that it is exactly after SIM swaps by checking my schedule and gTalk chat logs, where I have made notes of this.
I have reported this bug and looked for a solution for this before, but have not gotten an answer. Has anyone run into such an issue or knows what I could try to restore C2DM connection without having to reset my device again? I know that the problem is very custom and thus most users never face this issue, since swapping SIM cards this often is rare.
Wow, this is insane. I actually worked it out! I had reset my phone THREE TIMES in the past handful months because of this!
Apparently what happens that there's a bug in Android that switches SIM card setting after multiple SIM card swaps. Android stores SIM card related settings internally somewhere, but apparently has a bug in restoring those settings after certain amount of SIM swaps.
I went to Mobile Networks menu and from there to Access Point Names and for some reason Android had switched to WAP service instead of the mobile internet one. This is a setting I had never changed and it's happened four times by now.
If you run into the same problem or your C2DM suddenly appears, then you should look at those settings first and foremost.
Sorry guys I have recently purchase an SM-P601, (for about 2 weeks ago), It's amazing tablet ever i have, and also root it while it has continue Warranty period.
Few days ago, I inserted a SIM card into the tablet, it said "SIM Card inserted, reboot to access SIM Service", but it's quite bizarre - after reboot the tablet seem not recognize SIM card it said the same message pop up and required to reboot again. I follow the process (do reboot about 10 times).
Remind that: i freeze some services via Titanium backup that i believed all of them is bloatware.
After 10 times reboot, i did restore from TWRP (the backup i use for the first time i rooted the tablet) and this time it's fine. The tablet recognize the SIM card and no more reboot, 3G access like a cup-cake.
I tried to freeze less bloatware than later, it seem ok and no problem until now, Tablet doesn't recognize SIM anymore, the signal column is still 4-5 bars while the tablet said No SIM inserted. This time tablet doesn't required reboot anymore.
I wonder if anyone see the issue similar to me, and if anyone has solution for it please help me.
In worst scenario, i will try to go to Samsung Service to claim Warranty (about SIM reader replacement - but cross finger and hope they will do - regardless i tripped the knox flag into x1).
*update*: On the way to RMA, I returned to retailer first, and at there they said they will help me to return to Samsung Services. Cross finger and hope it's gonna be fine.
Read This and I just think if SIM Card holder is some kind of clipper or removable/ replacable then i should try myself too.
Recently purchased a new, unlocked S8+ and got a new SIM from Verizon. This was approximately 2 weeks ago. Zero problems up until this week. I have been on 4 flights this week - before each flight, the phone works great. When I land on the other end, Verizon LTE pops right up, varying numbers of bars as one would expect depending on arrival airport, just like it would normally when I have service and can do everything. However, nothing. No texts, no calling, no data. Tried toggling various things, resetting, nothing for a hour after that, all the while I've got 3-4-5 bars and I can see the data arrows lighting up like there is upload/download transfer.
Finally, I tried "reset network settings" as a last resort and immediately my phone works like a charm. It has happened another 3 times since - every time I have flown, with the exact same results.
All domestic flights. While I'm not a guru, I'm not a complete halfwit either - this is my 4th galaxy and it's definitely not something I'm doing or have ever had problems with before. I fly all the time and never a problem like this until this week. Checked APN, it's right. Checked software update - have most recent.
Any ideas? I'm desperate. Have searched literally everything I can think of and no one else seems to be reporting this problem, not to mention it's difficult to describe in a Google search. About at my wit's end having to re-enter wifi and passwords every day, relearn Bluetooth devices. Theres no other way to truly reset the mobile data settings and get my phone to work that I've discovered. Please, please help.
Eject SD card and remove sim, wait a min, reinsert cards. While the phone is on. Should reset just ur sim settings. Maybe
I apologize in advance for the long read.
I recently activated Verizon service on a Note 4 that has been sitting unused since the Note 8 came out. The Note 4 is in perfect physical condition, with no scratches on the screen or body, and has been in a protective case since new. I did replace the battery in it prior to activation, as I expect for the life to have been deteriorated.
I did a factory reset and inserted my Verizon SIM card, and it worked perfectly. I installed my everyday apps and a few games on the phone, and I used it without any issue for about a week. During that time, it did install a couple of OTA updates, but I expected that since it had been "off service" for a few years.
After that first week, I put the SIM card back in my NOTE 8 for a couple of days, after which I went back to the Note 4. Initially, 4G data and cell service worked, but within the same day I started having service drops. If I was on the phone and a call dropped, it would show an error message saying "No SIM / SIM Error".
Her is what I have attempted so far:
First, I replaced the SIM with a new one. There was difference in the frequency of the random service drop.
When that did nothing, I assumed that one of the OTA updates from the prior week had done something to modem / radio. The phone was on 6.0.1 at that time. I unlocked the bootloader and installed TWRP, and first tried downgrading to stock 5.1.1, then to a "modified 5.1.1, then to CM 13, and now Lineage 15 (frequently factory reset / cache wipe. There has not been an improvement (or reduction) to the random service drop.
Yesterday, I happened to be on My Verizon online, and I had a message showing that Verizon no long had the information on my phone (IMEI), and requesting that I open a Chat Window to update my info. At this point, the Note 4 is still running the Lineage 15.1. The Verizon team member asked me for the IMEI, and when I looked under the settings, it said "None" under IMEI. In a quick search, I found a forum on Lineage 15.1 that said turning of the screen lock and rebooting the phone will reload the SIM and IMEI info. That worked, and I was able to view the IMEI and verify connection. I explained my issue with the Verizon support, and she said everything appeared to be good on her end. Over the course of 15 minutes, we tested my connection and it worked. About 30 minutes after that, it dropped service again.
Finally, here is where it is at now:
I start with no service. If I do nothing but restart the phone, it will show LTE service for 2 or 3 seconds, then nothing. If I remove and reinstall the SIM, I will get the same 2 or 3 seconds, then nothing. If I turn Airplane Mode on and off, that does not reconnect the service. If I change the lock screen security to "None" and restart the phone, there is no service, but if I set Screen Lock to "Swipe" and restart the phone, I will have LTE service for at least 30 - 45 minutes before it drops, sometimes a few hours. When it does drop, it does not come back on it's own. The only way I have found to get it back it to "Screen Lock - None, reboot, Screen Lock - swipe, reboot".
Will replacing the modem fix the problem? Is there a specific modem that I need to match up to the ROM? Thanks!
bife2003 said:
I apologize in advance for the long read.
I recently activated Verizon service on a Note 4 that has been sitting unused since the Note 8 came out. The Note 4 is in perfect physical condition, with no scratches on the screen or body, and has been in a protective case since new. I did replace the battery in it prior to activation, as I expect for the life to have been deteriorated.
I did a factory reset and inserted my Verizon SIM card, and it worked perfectly. I installed my everyday apps and a few games on the phone, and I used it without any issue for about a week. During that time, it did install a couple of OTA updates, but I expected that since it had been "off service" for a few years.
After that first week, I put the SIM card back in my NOTE 8 for a couple of days, after which I went back to the Note 4. Initially, 4G data and cell service worked, but within the same day I started having service drops. If I was on the phone and a call dropped, it would show an error message saying "No SIM / SIM Error".
Her is what I have attempted so far:
First, I replaced the SIM with a new one. There was difference in the frequency of the random service drop.
When that did nothing, I assumed that one of the OTA updates from the prior week had done something to modem / radio. The phone was on 6.0.1 at that time. I unlocked the bootloader and installed TWRP, and first tried downgrading to stock 5.1.1, then to a "modified 5.1.1, then to CM 13, and now Lineage 15 (frequently factory reset / cache wipe. There has not been an improvement (or reduction) to the random service drop.
Yesterday, I happened to be on My Verizon online, and I had a message showing that Verizon no long had the information on my phone (IMEI), and requesting that I open a Chat Window to update my info. At this point, the Note 4 is still running the Lineage 15.1. The Verizon team member asked me for the IMEI, and when I looked under the settings, it said "None" under IMEI. In a quick search, I found a forum on Lineage 15.1 that said turning of the screen lock and rebooting the phone will reload the SIM and IMEI info. That worked, and I was able to view the IMEI and verify connection. I explained my issue with the Verizon support, and she said everything appeared to be good on her end. Over the course of 15 minutes, we tested my connection and it worked. About 30 minutes after that, it dropped service again.
Finally, here is where it is at now:
I start with no service. If I do nothing but restart the phone, it will show LTE service for 2 or 3 seconds, then nothing. If I remove and reinstall the SIM, I will get the same 2 or 3 seconds, then nothing. If I turn Airplane Mode on and off, that does not reconnect the service. If I change the lock screen security to "None" and restart the phone, there is no service, but if I set Screen Lock to "Swipe" and restart the phone, I will have LTE service for at least 30 - 45 minutes before it drops, sometimes a few hours. When it does drop, it does not come back on it's own. The only way I have found to get it back it to "Screen Lock - None, reboot, Screen Lock - swipe, reboot".
Will replacing the modem fix the problem? Is there a specific modem that I need to match up to the ROM? Thanks!
Click to expand...
Click to collapse
I think you might be dealing with 2 separate issues. I'm kind of guessing about the first issue but the second is a common problem.
I think the original problem is that your sim card is not making a good contact in the sim slot. You could try putting a think piece of cardboard or something that will press the sim card to the sim slot contacts (maybe check to make sure that there isn't any dirt on the contacts but from the sound of it I'm guessing your phone is pretty clean).
The second problem is that all of the aosp roms have varying degrees of signal loss that occurs. Some people have a lot and some not as much, but everyone is affected in some way with what people have been referring to as "sim death".
My suggestion would be to run a stock or modified stock rom until you get your sim problem straightened out and then if you still want to switch to an aosp rom then at least you'll know that any further problems are just the normal sim death that occurs from time to time with those types of roms.
If you've already updated your bootloader to a 6.0.1 version you can flash the modified stock rom that I put together. I haven't had any signal/sim issues at all with that and no reports of it. Like I mentioned before though, the only caveat is that it needs to be on a bootloader that is at least CPD1 or newer. If it's not then your wifi won't work.
Rom link If you're interested.
kevintm78 said:
I think you might be dealing with 2 separate issues. I'm kind of guessing about the first issue but the second is a common problem.
I think the original problem is that your sim card is not making a good contact in the sim slot. You could try putting a think piece of cardboard or something that will press the sim card to the sim slot contacts (maybe check to make sure that there isn't any dirt on the contacts but from the sound of it I'm guessing your phone is pretty clean).
The second problem is that all of the aosp roms have varying degrees of signal loss that occurs. Some people have a lot and some not as much, but everyone is affected in some way with what people have been referring to as "sim death".
My suggestion would be to run a stock or modified stock rom until you get your sim problem straightened out and then if you still want to switch to an aosp rom then at least you'll know that any further problems are just the normal sim death that occurs from time to time with those types of roms.
If you've already updated your bootloader to a 6.0.1 version you can flash the modified stock rom that I put together. I haven't had any signal/sim issues at all with that and no reports of it. Like I mentioned before though, the only caveat is that it needs to be on a bootloader that is at least CPD1 or newer. If it's not then your wifi won't work.
Rom link If you're interested.
Click to expand...
Click to collapse
Thank you for the reply. I think that you may be onto something with both issues. After posting this question today, I did examine the SIM slot, and although all of the pins looked good, and no dust or debris was visible, the metal guide over the SIM did feel slightly loose from the card. I did put in a thin shim, and the significantly improved the time that the phone stays connected. If that was a true issue, along with the possibility of the ROM causing a separate cause, I am absolutely interested on going back to a stock (or modified stock) ROM. The only reason that I did what I did was an attempt to fix the connectivity issue.
Thanks for your help. I will give your ROM a try and let you know how it works.
Hi everyone, just a little curious on what side of the old "metaphorical" coin my phone has fallen on. The problem this coin is concerning, is simply one related to my SIM. My phone has no cell service right now since it doesn't want to acknowledge or use the sim card it has in it. It's a 512Gb unlocked phone I special ordered upon first release, no other problems (other than the screens scratching easily) but now it's no longer working on anything other than wifi. It's the wifi that I think caused this problem actually. I just set up a new lightweight Asus RT-AX56U router to utilize two WAN ports (one built in and the other setup through a USB ethernet adapter). The problem came about after I switched down to a WPA3/WPA2 setup from a full WPA3 simply due to a connection problem one of my laptops was having (it's wifi card was one from prior to WPA3). Shortly after I did that my Z Fold 3 started having frequent wifi drop problems. After about an hour of that the connection seemed stable, then the next thing I know the phone dropped connection to both Wifi and cell network! Then after I restarted the router, only wifi would reconnect and my cell network connection has been M.I.A. ever since despite what I do (tried airplane mode, tried cache whipping it, restarting it, and finally even a full factory wipe/restart). My phone is up to date on all of it's updates (finally decided to last month after seeing that my model has no root + camera options) but nothing other than a routen cache cleaning ever happened to it prior. Just trying to figure out what my next move now should be, get a new SIM card, or is a whole new phone needed?
I would first try another sim card to see it's related to the physical card or a carrier issue. Maybe try and borrow one from another network as well.
If that fails, try a factory reset.
If that fails, it's time to reach out to Samsung.
I tried a different SIM from a different phone from the same provider (on the same contract bill). But it wouldn't register, I even factory reset it prior to trying the other SIM. So I went and got a new one from the carrier, and problem solved! (First SIM card I've ever burned out without truly trying to)