[Q] MMS not working - Desire HD Q&A, Help & Troubleshooting

Hi all,
It has been a while since I've used the phone, and my fiancee wants to use it, so I fired it up again. However, I have noticed a problem, which I've actually always had, but which annoys her - MMS is not working.
Android versions:
I'm using the latest unofficial CM10 build floating around. I have previously also tried Jellytime, but it was even worse (see below).
Problem:
Whenever she tries to send an MMS, it basically knocks out data. I have googled, and seen that many others have had this problem. Data connection basically drops, the bar goes grey, and it won't return until i re-register the phone on the network, reboot, goes to flightmode or back, etc. Internet works, as long as I don't send any MMS-messages. I am unable to received them as well.
I have tried:
- googling my ass off,
- the official APN settings (one for web, one for mms),
- resetting APNs,
- default,supl + default,supl,mms as types,
- combining into one APN,
- various APN apps,
- reinstalling ROM,
- other ROM builds (Jellytime, was even worse, could only get data connection, when wifi was on and connected to a network, after a while i could then disable wifi and it would keep the data connection for a few hours).
- lots of other stuff...
Any ideas welcome.

Have you tried going back to stock?

bananagranola said:
Have you tried going back to stock?
Click to expand...
Click to collapse
Going back to android 2.x stock is not an option, sadly.
I do know that MMS worked fine when I got the phone some years ago. On a different network provider, though.

CM 9 and higher have issues with MMS as far as I know.
CM7 hasn't got any issues. And I believe each thread as a fix
- Sent from Guy's Super Duper S3

Related

[Q] Can't get wifi to connect

I have flashed to CMod 7 nightly 8 yesterday, to try out Gingerbread, and after several glitches at the start (apparently I had to restart once to get the wifi to work at all), I managed to activate the phone, and started downloading all my apps (thanks for app-brain that kept all my apps listed and ready).
At around noon yesterday, my wifi got disconnected, and it can't seem to get connected again - it just stays stuck on "Obtaining IP Address..." for a long while, before finally giving up and listing my network as "Disabled".
At first, I thought it was something wrong with the wifi in my office, but the same thing happened to me at home in the evening, and keeps on happening to me here now.
I reverted back to factory setting (deleting all my hard-installed apps), hoping it will work again, but no luck. Still can't get connected to the network. Just now I also removed the wireless security of my network completely, and it is still not working.
I switched radios between
2010-12-21 - Radio_12.35a.60.140f_26.04.03.30_M
2011-01-04 - Radio_12.28e.60.140f_26.04.02.17_M2_SF (currently on the DHD)
2011-02-25 - Radio_12.28g.60.140f_26.05.05.27_M3
and there was no difference.
I am now thinking maybe I should do a rom manager restore, to see how it works on the old (stock) rom.
Any tips from anyone here?
It's a bug in the rom. Use rc1 that works fine.
Sent from my Desire HD using XDA App
Have you updated BusyBox? I recently updated to 1.18.3 and it broke root & WiFi.
Yeah, coming to think of it, I did install busybox just before the trouble started.
Now I am back on stock rom. I must admit that I find the look and feel of the Sense UI much more pleasing than the Cyanogen's... But maybe it's just a question of getting used to it.

[Q] r800x CM9 No Data

I'm having a ton of trouble with my R800x and CM9. I just spent the entire morning flashing my phone back and forth from stock to various builds to make sure this isn't a hardware problem. But in CM9 for my r800x (zeusc), I can't seem to KEEP a data connection.
I will usually get the 3G icon with a few bars, but it's grey, not blue. It seems like different behavior than when I don't have a connection at all; things just flat-out fail then. But here's the weirdness: Pandora will spin up and MAYBE play a single song, then nothing until a reboot. Web pages START to download but then stall. Wifi works fine.
I'm suspecting APN settings. In the guide here [http://forum.xda-developers.com/showthread.php?t=2024782], specifically step 30 and 31, I don't see anything under APN settings. I had to add Verizon manually. That's weird too. In stock, the setting for MNC is 004. If I try and use that setting for an APN in CM9, it disappears from the APN list completely. If I create an APN and leave it at the default of MNC set to 012, I can select it, but I still think it's incorrect. I even used APN Backup & Restore to backup the stock APN and restore it under CM9, and the restored setting just doesn't show up, even though it was successfully imported. I have to add it myself.
I have to restart my phone to get a data connection back for a few seconds.
Is this happening to anyone else? I feel like I'm taking crazy pills here. :silly:
Edit: If a mod would like to move this to the Q&A section, I seem to have placed this in the general section by mistake. Thanks!
Wish there was a real fix...
But for now, toggle airplane mode off then back on.
that seems to do the trick for me.
swing4thefence said:
But for now, toggle airplane mode off then back on.
that seems to do the trick for me.
Click to expand...
Click to collapse
I tried that many, many times. Trust me, I tried all the simple stuff.
I got so frustrated with it that I actually called Verizon and got them to bump up my upgrade date. Got a GS3 and couldn't be happier.

Toro Network Drops, 4.2.2 and 4.3

Hey guys - my VZW Gnex (it's a refurb to replace my old one with a bad screen) has been having excessive network dropouts lately. When I boot the phone, it doesn't acquire signal for over a minute, when I place a call I lose signal afterwards, and data drops out randomly. The device will say it's connected (blue bars), although I cannot use the internet. Also, it'll randomly loose cellular connectivity, although indicate that it has signal. I'll go to send a text and it'll immediately have send errors, and I am unable to make or receive calls, even though it shows I have signal. To fix, a reboot is always necessary. This has happened on 4.3 (crDroid) and 4.2.2 (CM 10.1.3 stable). It has happened across all the different radios, 4.0.4 and up, and across several different kernels. Does anyone have suggestions, the phone isn't really usable if people can't get in touch and I'm unaware that they can't.
EDIT: When I go into the phone info menu *#*#4636*#*# when the radio has no data, it says preferred network is "unknown." If I change it, the setting immediately goes back to unknown.
U might need to go through the insurance and get another one.
Sent from my Galaxy Nexus using XDA Premium 4 mobile app
eriscentro said:
Hey guys - my VZW Gnex (it's a refurb to replace my old one with a bad screen) has been having excessive network dropouts lately. When I boot the phone, it doesn't acquire signal for over a minute, when I place a call I lose signal afterwards, and data drops out randomly. The device will say it's connected (blue bars), although I cannot use the internet. Also, it'll randomly loose cellular connectivity, although indicate that it has signal. I'll go to send a text and it'll immediately have send errors, and I am unable to make or receive calls, even though it shows I have signal. To fix, a reboot is always necessary. This has happened on 4.3 (crDroid) and 4.2.2 (CM 10.1.3 stable). It has happened across all the different radios, 4.0.4 and up, and across several different kernels. Does anyone have suggestions, the phone isn't really usable if people can't get in touch and I'm unaware that they can't.
EDIT: When I go into the phone info menu *#*#4636*#*# when the radio has no data, it says preferred network is "unknown." If I change it, the setting immediately goes back to unknown.
Click to expand...
Click to collapse
This is a known issue with 4.3 ROMs. I'm not sure about 4.2.2. It looks like CM 10.2 may have a fix for it in the next nightly. One known fix is to edit build.prop to include
ro.telepohny.default_cdma_sub=0
Thank has worked for me.
dlabadie said:
This is a known issue with 4.3 ROMs. I'm not sure about 4.2.2. It looks like CM 10.2 may have a fix for it in the next nightly. One known fix is to edit build.prop to include
ro.telepohny.default_cdma_sub=0
Thank has worked for me.
Click to expand...
Click to collapse
I've added that line, doesn't help

[SOLVED] Data stopped working

Running CM11 on PagePlus. I cannot access the Internet. I was able to at one time. Thought it was the Rom so I flash CM10.1 and Stock rooted rom. I reactivated the phone after the installs. Every time it says the network is connected but I cannot connect to the Internet or send MMS. Starting to think it is the phone. Any ideas?
More info:
IP address is applied. Able to ping ip address but not some other known ip address. Traceroute does one hop to 66.174.216.161, which seems to be a Verizon ISP. Might try playing with apns-config.xml. I had tried the one I had when it was working previously but did not seem to change anything.
I'm new, but had similar problems
toasterboy1 said:
Running CM11 on PagePlus. I cannot access the Internet. I was able to at one time. Thought it was the Rom so I flash CM10.1 and Stock rooted rom. I reactivated the phone after the installs. Every time it says the network is connected but I cannot connect to the Internet or send MMS. Starting to think it is the phone. Any ideas?
Click to expand...
Click to collapse
I'm not sure the MMS issue has been resolved, as of yet. Last time I check the Development thread it seemed like there wasn't yet a fix. Someone will correct me shortly if I'm mistaken, I'm sure.
The data problem you're having is one that I struggled with for a couple weeks in CM11... I don't know how much help I can be, because I'm not really sure what ended up actually fixing it for my dINC. All I know is that I spent about three hours dirty flashing and restoring from nand backups, sometimes the full backup and sometimes just partitions. I also threw in a *228 somewhere in there. Anyways, Through persistence, and sheer dumb luck, I finally have a pretty stable data connection, as long as I don't use the mode switcher in DUbattery(that seems to mess 3g up until reboot).
sometimes it helps to toggle airplane mode on then off.
Thanks for the tip. I toggled airplane mode on and off. I could then load google in the browser but it would not do anything after that. I have a new inc and an OG Evo coming in. Might have to retire my inc for the kid to play games on. My wife is using and OG Evo with no data or mms problems on 10.1 and I am sort of digging the larger screen. Also might be able to help zach with troubleshooting cm11 for the evo (supersonic).
toasterboy1 said:
Running CM11 on PagePlus. I cannot access the Internet. I was able to at one time. Thought it was the Rom so I flash CM10.1 and Stock rooted rom. I reactivated the phone after the installs. Every time it says the network is connected but I cannot connect to the Internet or send MMS. Starting to think it is the phone. Any ideas?
Click to expand...
Click to collapse
so its not just me, my pageplus data is borked as well and I was chocking it up to QcRil but I guess its not, so I will see whats up
zachf714 said:
so its not just me, my pageplus data is borked as well and I was chocking it up to QcRil but I guess its not, so I will see whats up
Click to expand...
Click to collapse
Glad to know it was not just my phone. I am back on your 2/17 build and was worried there was some leftover firewall stuff even though I wiped everything except emmc and sd-card before the flash.
On another note. I have that other EVO coming in so should be able to load up CM11 and do some logging for you.
So I switched mobile data off this weekend with the silent profile and when I switched it back on using the default profile my data worked.
toasterboy1 said:
So I switched mobile data off this weekend with the silent profile and when I switched it back on using the default profile my data worked.
Click to expand...
Click to collapse
I'm glad you found a fix! On my dINC, I don't use the profiles, and mobile data crashes randomly. After flashing the March 23rd build, it has gotten somewhat better, but it always seems to skip out when I need it most... specifically.... when I use Google voice search to either dictate text messages or navigate to an address(delivery driver). the latter is especially frustrating, because I only use the navi when I'm already out of the store and can't find something, so no alternative available. Sometimes, even when the 3g symbol is full in status bar, I'll push the voice button and it will say, "cannot reach google *** etc" :crying:

[Q] Data Connetion

Hello all!
I am having constant data issues all day where I go to use an app that needs it, it says that no data connection can be found or something. I turn the radio off, turn it back on and then it works. It's a good work-around but it does get very annoying. I've tried multiple 4.4.2 roms but no avail. I tried a different kernel but I couldn't even use the phone. Any ideas?
Same for me; I'm rooted now but it happened before root and after the JB ota updates. Annoying but otherwise I love this phone
I think this has been a known issue since ICS (I could be wrong though).
If anyone knows a fix that would be cool (I have GSM google play gnex)
My issues started late last night, lost data connection and it didn't come back. On my way home, it connected then lost again at home. Went to Verizon today and they couldn't figure it out, said possibly the radio is taking a crap.
On my way to work, it connects then gone. I tried flashing the radio, pulled battery, booted without sim, formatted cache and delvic. I have tried everything and think it's the end of the line for it
I've been rooted since the day I got it and had the issue once a while back but it straightened out and has been great since.
Certain CyanogenMod ROMs have trouble with the Network Modes sticking. Which carrier are you using? For my carrier, I had to have the correct APNs set to get 4G and MMS working. It might be that this is the problem in most cases, especially when the phone switches between 4G and 3G in spotty areas.

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