AT&T SGS3 running AOKP 4.2.2
I dropped my phone and broke the touch screen. It displays, but is unresponsive to touch commands. I'm looking to:
-Back it up on my PC or External Card, and
-Get it back to stock. I paid for the extra warranty so they'll just send me a phone before I even send mine back in, but I at least want to make a reasonable effort to cover up my rooting. I can just imagine them deciding I owe them $600. Basterds.
I have read the related threads, and they gave me some ideas, but I wanted some fresh thoughts. I currently have CWM on it, and I know you normally can't see the external card with CWM, but I haven't had a chance to poke around too much because I'm still at work.
I'll keep you guys updated.
Thanks.
Mendax_ said:
AT&T SGS3 running AOKP 4.2.2
I dropped my phone and broke the touch screen. It displays, but is unresponsive to touch commands. I'm looking to:
-Back it up on my PC or External Card, and
-Get it back to stock. I paid for the extra warranty so they'll just send me a phone before I even send mine back in, but I at least want to make a reasonable effort to cover up my rooting. I can just imagine them deciding I owe them $600. Basterds.
I have read the related threads, and they gave me some ideas, but I wanted some fresh thoughts. I currently have CWM on it, and I know you normally can't see the external card with CWM, but I haven't had a chance to poke around too much because I'm still at work.
I'll keep you guys updated.
Thanks.
Click to expand...
Click to collapse
Even though the phone doesn't respond to touch does the computer recognize it as a storage device when you plug it in? If so you should be able to back up your photos and personal files. You could even do a nandroid in recovery then dump those from internal storage to your PC. However I've never tried restoring a nandroid backup to another phone.
Or if you already had USB debugging active you could likely fetch the files you want using adb through terminal but I couldn't help with that.
Just some of my thoughts
Sent from my SAMSUNG-SGH-I747 using xda app-developers app
OK I just did a backup to my external SD card. CWM had a specific option for it, which originally I thought would be the obvious course, but I read on here that CWM didn't normally see external storage for some reason.
I just hope my external card is big enough. It should be.
*EDIT* Error on the data back-up. Probably not enough space. Is there anyway I can check what the issue is? because it would be really easy to buy a bigger SD card.
Also, are there any issues with restoring onto another phone? Would I just have to flash the same ROM onto it before restoring?
Thanks
m1batt1 said:
Even though the phone doesn't respond to touch does the computer recognize it as a storage device when you plug it in? If so you should be able to back up your photos and personal files. You could even do a nandroid in recovery then dump those from internal storage to your PC. However I've never tried restoring a nandroid backup to another phone.
Or if you already had USB debugging active you could likely fetch the files you want using adb through terminal but I couldn't help with that.
Just some of my thoughts
Sent from my SAMSUNG-SGH-I747 using xda app-developers app
Click to expand...
Click to collapse
I would like to think that I had USB debugging on but I'm not entirely sure. Knowing me it would have been one of the first things I did.
I'm at work and they have a security guard against data transfer via disk. I can't see the actual storage, just the media Icon, or whatever that is. This may just be a result of the security settings here.
I'll have to check all this at home
Mendax_ said:
I would like to think that I had USB debugging on but I'm not entirely sure. Knowing me it would have been one of the first things I did.
I'm at work and they have a security guard against data transfer via disk. I can't see the actual storage, just the media Icon, or whatever that is. This may just be a result of the security settings here.
I'll have to check all this at home
Click to expand...
Click to collapse
OK I'm not seeing the storage when I USB to my desktop (Windows 7). Lame. I thought it might be that easy.
Hmm. Can't I use Odin or something to back-up to my desktop, then mount the files?
Mendax_ said:
OK I'm not seeing the storage when I USB to my desktop (Windows 7). Lame. I thought it might be that easy.
Hmm. Can't I use Odin or something to back-up to my desktop, then mount the files?
Click to expand...
Click to collapse
I'm also having trouble getting it to go to download mode. It starts to, then reverts to normal boot up.
A new phone's on the way, but I need to get some files of this one, and get it back to stock before I send it in.
What's the likely hood they would charge me for the phone if I send them back the broken phone with a custom ROM? Especially considering that it was undoubtedly a hardware issue and we paid for the extra warranty.
They already processed the return and shipped me a phone. They would have to get my phone, boot it up, and get mad enough to want to punish me, rather than just processing the refurb. I think it's highly unlikely they would try to rescind my warranty, but I'm really trying to give a college try at getting it to stock.
Anymore ideas would be appreciated.
m1batt1 said:
Even though the phone doesn't respond to touch does the computer recognize it as a storage device when you plug it in? If so you should be able to back up your photos and personal files. You could even do a nandroid in recovery then dump those from internal storage to your PC. However I've never tried restoring a nandroid backup to another phone.
Or if you already had USB debugging active you could likely fetch the files you want using adb through terminal but I couldn't help with that.
Just some of my thoughts
Sent from my SAMSUNG-SGH-I747 using xda app-developers app
Click to expand...
Click to collapse
OK, so I'm thinking about what you say about "dumping my nandroid onto my desktop". Would there be a way to access the files from this image using my desktop? There has to be some sort of "virtual droid" or emulator package where I could mount the data.
Thanks. This sucks
removes newouis
I gave up on recovering my pics and media. They weren't that valuable.
I flashed a stock ROM, but I didn't Triangle Away so my counter reads "1". Do I need it to read "0"?
I performed a factory reset hoping to wipe everything, including my personal photos and media, but there seems to be some confusion as to whether or not this deletes your pics and media. I performed this through the stock recovery as there is no way for me to do it through my ROM without a touchscreen.
What's the latest verdict on this? I read a few threads and it seems people still aren't in agreement.
Does a factory reset/delete through the stock recovery delete EVERYTHING including pics and media? If not, how can I do this? I was thinking that I need to flash CWM again and do some formatting/partitioning?
I'm really trying to read all I can, I just don't have hours to do this right now. I'd greatly appreciate some help.
Thanks
The stock recovery will not delete anything stored on internal storage. AFAIK cwm has the options to and you can use the volume buttons to scroll up and down and power to select the choice.
Making the iPhone jealous one user at a time.
mkfryan said:
The stock recovery will not delete anything stored on internal storage. AFAIK cwm has the options to and you can use the volume buttons to scroll up and down and power to select the choice.
Making the iPhone jealous one user at a time.
Click to expand...
Click to collapse
OK so I was finally able to look at my storage on my PC via USB, after getting it back to stock ROM, and the reset appears to have deleted everything. There are no pics or vids in the DCIM folder where in the past this is where they've always been. I'm going to content myself with this observation.
Now I just need to set my flash counter to 0. It's at 1. Although I think it's highly unlikely they're going to retro charge me for a phone that's already on the way. Also, my screen has been degrading over time. Now I believe I can't see anything on it. Is it still possible to use Triangle Away when I can't use or see the touch screen. I'm sure I'd have to go from the ADB shell or something. Any thoughts on this would be great. Thanks.
Related
Hello there,
it is one of the best phone and the easiest to recover or update in my opinion but,
the issue of no memory card is really something bad for your files in case if something happened to the phone!
i know backup is so important but what if you phone crashed all of the sudden because of an application update and you will enter in the repeated boot loops and you have to reset the phone or flash new software!!
OH! Then your will loose everything in the mobile !
it is really sad it happened to me twice in2 weeks i lost allot of good pictures.
i am sure most of the phone users tried to recover the lost files and no one could do it because the phone is identified as MTP, no logical letter drive can be assigned to the phone!!!
All recover software’s couldn’t find the phone and even when i tried hexcomp from the market to recover the pictures, couldn’t do it.
my question for our developers is there any scripts can make the phone work as usb when it is switched off ??
or ,
is there any way to assign a logical drive to the phone instead of MTP so we can recover the lost files?
I don’t know why Goggle didn’t think of such problem because it happened to allot of people and I am not used to back up my files before because there were in memory card.
I really hope the developers will work on such issue because this is the worst thing I found it in the phone.
I might be wrong but I think you can pull everything off the phone using adb whilst in recovery mode?
Dropbox.
It can sync pictures as soon as you take them.
You can sync files between multiple devices, including uploading and downloading to your phone.
Titanium Backup can be synced to drop box.
Check it out,
https://www.dropbox.com/referrals/NTc4MjI1MTU5
Sent from my Verizon 4G LTE Galaxy Nexus.
i tried Pull before it took long time without doing nothing
i know dropbox and i know what it do
i am asking the DEVELOPERS:
1-is there any scripts can make the phone work as usb when it is switched off ??
2-is there any way to assign a logical drive to the phone instead of MTP so we can recover the lost files?
Thanks
husme2000 said:
i tried Pull before it took long time without doing nothing
i know dropbox and i know what it do
i am asking the DEVELOPERS:
1-is there any scripts can make the phone work as usb when it is switched off ??
2-is there any way to assign a logical drive to the phone instead of MTP so we can recover the lost files?
Thanks
Click to expand...
Click to collapse
Theoretically you probably could write a CWM script to create a virtual folder and mount that as USB media via CWM. But it would require loading the script to the phone via ADB anyways.
This has also been discussed before:
[Any way to save data on a Nexus in a bootloop?]: http://forum.xda-developers.com/showthread.php?t=1448633
Hi all!
I am having this issue with my AT&T i927 and I hope you guys can bring some light to the matter.
I was using OsiMood 2.2.14 (which is great!), for about a week, when out of nowhere I got a message saying that the SD was removed or something similar. I was just charging the phone, I wasn't using the phone at all when I got the message.
So far I tried:
1. Tested 3 different SD cards, whith no lucky.
2. Tried to restore only sd-ext under CWM (advanced option), but it did not work.
3. Restored the original AT&T settings that were backed up with CWM and the problem persisted.
Is there any way to mound the ext-sd with CWM or any other way to make sure that it's not a hardware issue?
I read about a so called "usb brick" on other Android phones, but couldn't find anything specific to our model. This may be the case?
Thank you!
Change the volds. fstab file from mmc1 to mmc2. That will redirect the kernels path to the external SD. Problem solved
Sent from my SAMSUNG-SGH-I997 using xda premium
Thank you for the reply, but how exactly am I suposed to do that?
Seemingly, you must edit this file located at /system/etc/vold.fstab on your phone, with a text editor or if you prefer a shell.
Right, I have got to the following line:
dev_mount sdcard1 /mnt/sdcard/external_sd auto /devices/platform/sdhci-tegra.2/mmc_host/mmc1/mmc1
Should I change it to the following?
dev_mount sdcard1 /mnt/sdcard/external_sd auto /devices/platform/sdhci-tegra.2/mmc_host/mmc2/mmc2
Another issue is that the file is read-only, how do I edit it? Also there is another identical file under /etc ... should I change the /system/etc one only?
Thanks!
/etc is a link to /system/etc, so this is exactly the same file.
You can edit it with a file manager like "ES File Explorer" which provides root access and write rights on mount.
Thank you. I've managed to change that line as in my previous post, but the issue persists.
By now, I've also flashed the original firmware with ODIN and also tried to flash the kernel only, but still no go.
Any other thoughts?
No ideas? Please guys, I haven't got my sd slot access back yet
Could someone please paste here the original vold.fstab so I can check if something is messed up there?
Thanks
After you flashed the firmware through odin, did you do the "Firmware Upgrade and Initialization" through kies, its under "tools"
(This will wipe your device)
After I did odin stock, I had problems untill I did this.
Sent from my SAMSUNG-SGH-I927 using XDA
Ok I will try that now as a last resort and I will post how it goes.
Well, maybe the real last resort would be the emergency recovery option, but it requires a code.
Fingers crossed...
Um, its been a while! How's it goin'?
Sent from my SAMSUNG-SGH-I927 using XDA
Thanks for the idea, but it didn't work. Still no SD card access.
Any other ideas? What about this emergency option on Kies, is it worth a try?
Any chances to be a hardware issue? like a sudden SD slot defect on the phone? There was no damage or falls or anything like that, for sure.
Well, now it's unrooted with stock recovery... take it to AT&T. They will test it and likely replace it right then. If they don't replace it they will mail you a replacement and you mail the defective one back.
We had to do this when my Dad's Atrix bricked from an ota from Motorola. (it was unmodified too, pure stock.)
Humm... I am afrraid it won't be possible as I livein Rio, and there's no ATT over here. I had to take the risks, as I need a physical keyboard (had a n900 before).
'There's samsung however, but my flash counter is not nil, and I am not sure that they would sort it here, as it's not sold here. To make things worse, I would need the purchase invoice from.US, not sure they sent me that.
Any thoughts are very welcome.
Humm... I am afrraid it won't be possible as I livein Rio, and there's no ATT over here. I had to take the risks, as I need a physical keyboard (had a n900 before).
'There's samsung however, but my flash counter is not nil, and I am not sure that they would sort it here, as it's not sold here. To make things worse, I would need the purchase invoice from.US, not sure they sent me that.
Any thoughts are very welcome.
Oh, that's a bummer. I really don't know, I'm sorry.
Sent from my SAMSUNG-SGH-I927 using XDA
Is there anyway for us to boot into fastboot mode? As I've found on google a way to restore sd brick, it's a fastboot command that you use on windows cmd, having the phone on the usb.
Any clues?
Had this happen to me the other day on my stock rom. Was fooling around in a game and got kicked back out to the home screen where it told me both the internal storage and the sd had been ejected. Took about an hour of turning the phone on and off, but I did manage to get it to work by booting with no sd card inserted, then inserting it after media scanner ran the first time.
Good luck hope this helps
Thank's for the advice men, I will try it and post the results here.
I tried what you said but id didn't work, so I put it back on stock using Odin and updated using Kies. So it was almost back to the original state (only the version was 2.3.5 rather than 2.3.6).
As I had tried everything, I was convinced it was a hardware issue, however, out of nowhere, it recognized the sd that was inside it.
I have no clue how I did it, so I could help other people. I only know that I have installed a animal sounds kids game, that had a counter and some ads and it apparently cleared the recent apps tab (if you hold the home key) and it was back to life then.
Anyone knows, what sort of command would clear the recent tab and in some way force the device to mount or unmount the ext sd?
I have a real cry for help!
Somehow all my pictures disappeared from my Galaxy Nexus. My only possible explanation (since it could not have decided to delete them itself!) is that I must have been a complete idiot and last night when I thought I was deleting a video I had just taken I must deleted the camera directory itself. This is supported by the fact that there was no ‘camera’ directory when I looked this morning. I then took a new photo and the directory reappeared. I have plenty of experience with PC’s but I’m a newbie with smartphones. I figured if I don’t write any more files to the phone then most of the actual data should still be there so I hoped to do some kind of undelete.
I’ve done some research and it looks like the ‘feature’ of only connecting as an MTP device (rather than USB mass storage) is potentially a killer blow. Without an assigned drive letter it seems that none of the usual recovery programmes will recognise the phone.
In theory an alternative might be to take a complete image of the phone contents and somehow recover the data from here?
I am pretty desperate as I have five months of pictures/videos of my kids etc, and most of that data must still be on the phone – but how to get to it?
Finally – yes I am a complete plonker, I shouldn’t have made such a stupid mistake and I should have backed up the phone or the pictures. I have learned my lesson. But given that, is there anything I can do?
BTW - the phone came from 3 network (via a reseller) and I have not touched it with respect to unlocking/rooting etc. It is in the state I received it.
HELP please!
Thanks very much...........
I believe the MTP vs. USB Mass storage would be a driver thing. There are many different versions of drivers so its possible there are ones that will mount the phone with a drive letter. I can think of some other things to try (Boot into fastboot mode by turning phone off then powering on by holding power, volume up and volume down at the same time and holding till it vibrates). You could also try Disk Management under windows to see if you can assign a letter
In the future I highly recommend setting up a google account and using Google Photo/Instant Upload to keep a backup of your photos. You dont even have to sync anything else
Thanks for your suggestions, much appreciated.
I’ve now tried going into fastboot mode and connecting to PC but no joy – Windows recognises there is a device connected (usually ID’d as an OMAP4440) but can’t find a driver.
Disk Management also doesn’t show the Nexus as a drive and therefore won’t allow a Drive letter to be assigned.
Try these (obviously no guarantees and I havent used any personally)
https://play.google.com/store/apps/details?id=fahrbot.apps.undelete
http://android-photo-recovery.com/tutorials/deleted-file-recovery-for-google-nexus-phones.html
EDIT: Found another:
http://www.wondershare.com/disk-utility/recover-deleted-photos-from-nexus-s-and-galaxy-nexus.html
Thanks again, I appreciate all suggestions. Yes I have come across these and unfortunately they don’t solve my issue. The last two are amongst those I’d seen reported as not working as they need a drive letter. I had installed both anyway but found that to be true (
The first requires root access which I don’t have. If I understand correctly, to root I’ll need to unlock the bootloader first, and unlocking will erase all the data anyway??
Unfortunately, you are out of luck. You cannot mount the storage on a GNex in USB Mass Storage mode, and I am pretty sure that none of the "undelete" programs that run in Android support ext4 (which is what our GNex internal storage is formatted).
If you are running 4.0.1 or 4.0.2, you can still get root access without losing your data (but not on 4.0.4), but I can't see how it will help you given what I mentioned above.
I am on 4.04 so sounds like I can't get root access without overwriting, can I roll back to 4.01/2 without overwriting the data? (sounds unlikely but I have to ask - I upgraded from 4.02 without losing data....).
If not, is there a way to get a data image without rooting? That way at least I have the data preserved if at some future point it becomes possible to do an undelete on Ext4 data??
Gavdroid said:
[snip]
can I roll back to 4.02/3 without overwriting the data?
Click to expand...
Click to collapse
Unfortunately no.
Gavdroid said:
If not, is there a way to get a data image without rooting? That way at least I have the data preserved if at some future point it becomes possible to do an undelete on Ext4 data??
Click to expand...
Click to collapse
I believe there are utilities to "do an undelete" on ext4. The problem is how to get access to the data image. I don't really know of any way to pull off the data partition of a GNex to your computer, but it may be possible.
Have a look at this thread. I think shaaXo managed to find a way for your computer to see the memory on the GNex and likely dump it (although it is not very user-friendly).
That sucks. If it's deleted, it's gone for good. Sorry, buddy.
Sent from my Galaxy Nexus using XDA
Thanks very much I will go through that post and see where I get to!
Edit! - uh-oh, taking a quick look it seems you need to use CWM, which I take to be ClockworkMod, which I thought required the phone to be rooted to install it? And if I understand correctly, rooting requires an unlocked bootloader, which wipes your data??
I will take a deeper look in case I've misunderstood (very likely), but am I thinking clearly here?
So I connected it to my laptop to clean up some of my files and folders and to transfer some things onto my pc.
I remember deleting some folder called Mogo-Audiance or something along those lines, as well as another folder that seemed to be unimportant. I try to then move some music files from the download folder into my Music folder (transferring within the phone at this point) but it says theres some error and it can't be moved. I rebooted and replugged tried again no avail. Then tried moving a picture from phone to the computer. Error message again. Reboot once more and this time when I go into MTP only two files remain: Android and Viber. I check my phone itself and all my photos/videos/music are gone. Apps still remain intact however. I already tried Stellar Phoenix Recovery but it won't detect my phone.
Very frustrated and have no idea how to proceed.....
I attached some screenshots showing empty phone folders on pc and phone itself as well as recovery program being unable to detect phone.
Android 4.3 Jellybean-Carrier: WIND Mobile (Canada)
It cannot detect phone because it needs to Mount as USB mass storage device. No external storage= no UMS
You might be able to dump raw IMG somehow of storage and put on flash drive and try to recover... but takes lotta work.
Seems like you deleted something you shouldn't have. Take it as lesson learned to not just delete random files if you don't know what it is
ashclepdia said:
It cannot detect phone because it needs to Mount as USB mass storage device. No external storage= no UMS
You might be able to dump raw IMG somehow of storage and put on flash drive and try to recover... but takes lotta work.
Seems like you deleted something you shouldn't have. Take it as lesson learned to not just delete random files if you don't know what it is
Click to expand...
Click to collapse
I'm actually about to cry. The photos I had on there were invaluable to me, please explain that way that you said I might be able to get it back.
taino001 said:
I'm actually about to cry. The photos I had on there were invaluable to me, please explain that way that you said I might be able to get it back.
Click to expand...
Click to collapse
I'm sorry to hear that.
And also sorry to say I cannot help anymore than providing this information here:
http://forum.xda-developers.com/showthread.php?t=1994705
As I said, it is a lengthy and maybe in depth process but MAY be possible. No guarantee.
I haven't ever had to try this tho so I cannot give any more or better info other than what is in that thread.
Just take your time, use Google for things you cannot understand(you may ask me or here in this thread also for clarification of some steps and if I can help I will) and try not to stress.
And one thing I will recommend for future use is to install G+ and turn on photo sync settings. I have this on. You get 15gb free storage for photos and will backup as you take pictures and videos OR whenever you tell it to.
Or you could use dropbox or similar as that also has a photo sync option available. These things are invaluable in terms of peace of mind for if situation like this ever occurs again.
hltetmo running tweaked 4.4.2. 2 days ago, listening to some new music i'm working on, mid-song says music file not supported.rebooted. music not showing up in media player. attempted to go through file browser, gives message "can't enter into "extSDCard" folder: maybe it is not readable? can't format, occasionally get about 5%of my music files. settings show 15.66 gigs available out of 59.47 total. computer doesn't read any folders on it, but Philz touch reads everything? need to save my music!!!!!!!!!! suggestions?
Try odin to stock
xmuertex said:
Try odin to stock
Click to expand...
Click to collapse
don 't see how that would do anything. put card in friends unrooted 3, didn't read, same issue with space used. thought about that, but don't wanna waste time. did factory reset, reflashed rom. computer not even reading
Last thing is format
xmuertex said:
Last thing is format
Click to expand...
Click to collapse
won't let me. on phone or computer. phone gives me progress report, when finished, still shows 15.66 available. computer gives me message, "windows cannot format this drive". tried data recovery programs. each one saves the same 16 pictures. shows nothing else
Sounds like a defective SD, return or throw away
xmuertex said:
Sounds like a defective SD, return or throw away
Click to expand...
Click to collapse
not what i wanted to hear! think it's possible to recover the data?
Is not readable by a PC i doubt it byt see what an expert can say
strange thing is, recovery see every folder and zip. but, laptop, file browsers. nothing. am i looking in the wrong area to fix this?
This happened to me last year. Definitely a bad SD, but I used EaseUS data recovery to get most of my data off of it before RMAing it.
Trying to recover the data now. Gonna take a while, though. 45 plus gigs is a lot. Wish me luck. After I recover what I can, can I format through recovery mode and reuse card, or no?
kabuk1 said:
This happened to me last year. Definitely a bad SD, but I used EaseUS data recovery to get most of my data off of it before RMAing it.
Click to expand...
Click to collapse
RMA?
never mind. didn't think RMA Return Merch. too sleepy
ok so, i mounted through terminal emulator as rw. was able to transfer files over to my computer. but, i still cannot format it. phone goes through he motions, nothing gets deleted. windows laptop and macbook both show it as 1 MB. any suggestions or advice as to how to format through terminal emulator? seems like only option
With the problems you're having, you might want to get a new sd card. There are some good deals on the Samsung evo card at best buy and Amazon today.
That's what I'm probably going to end up doing. :-/
You could try 'parted' on Linux. There's a link to one compiled for Android in XDA somewhere.
Frank
Frank Westlake said:
You could try 'parted' on Linux. There's a link to one compiled for Android in XDA somewhere.
Frank
Click to expand...
Click to collapse
Thanks. I'll look into that. It's crazy. For my card to read, I have to format it through settings. Then everything is available
That's probably because of the type of file system.
So it's all [SOLVED] now?
Frank
No. Lasts about an hour, then stops again. At least I was able to back up everything. As soon as I can afford a new card