Help: No mic or sound via earpiece or speaker - Sprint Samsung Galaxy Note II

The other day I was watching YouTube at work and the audio just stopped working.
At the time I was connected through headphones so I tried taking them out but the sound did not return.
I have lost the flowing functionally/noticed:
• Sound via headphones
• Sound via speakerphone
• Voice via mic
(in short: all sound that should be made by the device is no longer being made including notifications and alarms)
• All music and videos fail or play in hyper speed
I have tried the following:
• Restarted the phone
• Adjusting the volume
• Deleting all data/cache
• Reinstalling ROM
• Reinstalling Stock ROM
• Replaced the headphone jack with one from a working unit.
I am able to get full sound when using Bluetooth, including making calls, listening to music, and watching videos.
Any ideas on what could be the cause or how to fix it?

Bro, I met the same problem today. Did you get your sound back? how?

Yes.
jiangjunxia said:
Bro, I met the same problem today. Did you get your sound back? how?
Click to expand...
Click to collapse
Yes it turned out that the headphone jack had gone bad. I bought a new one off of eBay and replaced it. Worked like a charm.

Related

[Q] No sound from earpiece, but speaker and headset work fine...

My wife's Nexus started to act up here this morning... When she tries to make calls, the following condition exists:
1. No sound from earpiece.
2. Remote callee hears no sound from the microphone.
However, when she activates speakerphone, she can hear the remote party and the internal microphone turns back on.
When she uses a wired headset, she can hear the remote party and the headset's microphone picks up audio and properly disables the internal microphone.
I've wiped Dalvik/cache. No dice. Any ideas?
Update: Also, the Music player -- when played without any headphones attached -- has no sound, not even via the speaker.
Update: Re-flashing the ROM did not help. WTF is wrong with this phone?
Update: Tried an entirely different ROM this time.. same issue.
ALSO... using the Music player (or Winamp) will NOT playback any media through the speaker.
Update: Problem disappeared literally overnight!
But now it's happening with the haptic feedback... The vibration works when the phone is powered on, and when the power button is pressed, but not for anything else. The correct checkboxes are selected in Settings/Sound.
What the eff is going on with this phone?
you can try this
Hi,Iam using the Samsung Galaxy nexus and i had the same problem....just out of the blue!
But i found a fix: I installed an app SoundAbout (David Woods) from Google play store. It seems to have resolved the problem,and now evrythings working fine. will keep you all posted in case of any new issues/development
hope it works out fine u too
yaqoot said:
Hi,Iam using the Samsung Galaxy nexus and i had the same problem....just out of the blue!
But i found a fix: I installed an app SoundAbout (David Woods) from Google play store. It seems to have resolved the problem,and now evrythings working fine. will keep you all posted in case of any new issues/development
hope it works out fine u too
Click to expand...
Click to collapse
Thanx, my dad just came to me with the same issue on his phone and this app worked.
genetic608 said:
Thanx, my dad just came to me with the same issue on his phone and this app worked.
Click to expand...
Click to collapse
Yeah the app "works" but having to manually turn the screen off when making a call sucks.. I've had this issue with 4 different Nexus phones.. Asurion is getting tired of me..I know..I refuse to take an LG Spectrum or Lucid 2 in exchange for my galaxy nexus

[Q] Random noise on speakerphone

Hey Folks,
I realized an big issue on my phone today:
When I listen to music over headphones, I can hear the music over the speakerphone (the one used while phoning), too. The sound is quite awful and is just some random noise. The issue appears in every music app, but only with headphones plugged in. When listening to loud music with the phone speaker, everything is quite fine. The issue only appears when the volume is nearly or completly turned up to max.
I have rooted my phone with the guide by Darkimmortal and [NUT].
Has anyone noticed the same issue? Might this be an software or an hardware issue?
Thanks
Dr_Know
Dr_Know said:
Hey Folks,
I realized an big issue on my phone today:
When I listen to music over headphones, I can hear the music over the speakerphone (the one used while phoning), too. The sound is quite awful and is just some random noise. The issue appears in every music app, but only with headphones plugged in. When listening to loud music with the phone speaker, everything is quite fine. The issue only appears when the volume is nearly or completly turned up to max.
I have rooted my phone with the guide by Darkimmortal and [NUT].
Has anyone noticed the same issue? Might this be an software or an hardware issue?
Thanks
Dr_Know
Click to expand...
Click to collapse
ur headphone is fine?
i mean check any problem in its cable & ...
and also check headphone jack connector on phone if it s dirty or ...!
If u didn't any customization in rom
flashing 3rd party kernel
a mod through recovery
or any app with root access (that has permission for headphone sound etc)
then it s hardware problem.
maybe u destroyed ur headphone or ...
:good:
Well, the defect somehow dissappeared.
Thanks for your help anyway!
Sent from my D5503 using xda app-developers app

Android head unit (Pumpkin KD-C0224) - Sound stopped working via music/video player

Hi All,
I have recently experienced an issue where the sound has stopped working (not going through car speakers) when in music, video or navigation app.
This used to work perfectly.
Sound works normally when CD inserted
Sound works normally when using radio app.
Video app plays video - but no sound.
Music app plays the mp3 tracks - but no sound - can see the progress bar moving along (music (mp3) on SD card - 8GB formatted FAT32)
Also have issue with the BlueTooth - connects to phone but seems to be around wrong way - it appears the head unit thinks it is in phone handset mode when it is not - as result can hear people talking through the car speakers but they cannot hear me unless i toggle handset mode, but then people can hear me talking, but i cannot hear them...
I suspect for whatever reason the audio out is being directed to Blue tooth or whatever
Has anyone else come across this issue, and if so is there a solution?
Device
Pumpkin 2-DIN
KD-C0224
MCU version: MTCB-KLD-V2.02
Model # : S07
Android Version: 4.2.2_01092014
Have you tried making your phone and the head unit forget each other?
NYCAR said:
Have you tried making your phone and the head unit forget each other?
Click to expand...
Click to collapse
Yes I have - same result
Have also tried
- resetting unit - factory reset
- pulling the power on unit for
Whatever the issue it appears to be persistent between boots....
Now there is another issue - won't display the feed from the reversing camera
The head unit switches into camera mode, but displays message "No Signal"
davek76 said:
Hi All,
I have recently experienced an issue where the sound has stopped working (not going through car speakers) when in music, video or navigation app.
This used to work perfectly.
Sound works normally when CD inserted
Sound works normally when using radio app.
Video app plays video - but no sound.
Music app plays the mp3 tracks - but no sound - can see the progress bar moving along (music (mp3) on SD card - 8GB formatted FAT32)
Also have issue with the BlueTooth - connects to phone but seems to be around wrong way - it appears the head unit thinks it is in phone handset mode when it is not - as result can hear people talking through the car speakers but they cannot hear me unless i toggle handset mode, but then people can hear me talking, but i cannot hear them...
I suspect for whatever reason the audio out is being directed to Blue tooth or whatever
Has anyone else come across this issue, and if so is there a solution?
Device
Pumpkin 2-DIN
KD-C0224
MCU version: MTCB-KLD-V2.02
Model # : S07
Android Version: 4.2.2_01092014
Click to expand...
Click to collapse
To offer you the best customer service, we will send you the return address for full refund of your order.
I also have a Pumpkin KD-C0224 head unit and it works really great, does way more than you need it to do. (http://www.amazon.co.uk/Pumpkin-Capacitive-Multi-touch-Navigation-Multimedia-y/dp/B00OB90SOY/)
1. About the sound issue, perhaps there is something wrong inside of the unit.
2. About the Bluetooth, you can try settings-》backup&reset, then do the “factory data reset to see if it can help.
3.About the "No Signal", I have encountered this issue and Pumpkin sent a video instruction http://www.youtube.com/watch?v=lu8maRNrtlk
PS:You can ask for help from Pumpkin and customer service has been very good.
Android 4.4.4 Car Unit S07 sound problem
Hi to all,
I have a similar problem. My device is a Universal 2-DIN, Model: S07
Lately I had a problem with sound coming from sd-card. The quality of sound was good enough for some time and few minutes later, the sound coming only from one speaker, then transfered to another speaker then the listening becomes very bad and suddenly comes back very good as in the beggining.
That was in the past because now there is no sound at all.
More specific:
I have sound in Bluetooth, CD-DVD, Radio and the touching clicks (on device).
No sound at all from the device such as NAVI apps, in 2 sd-card slots and 3 USB's (2 back, 1 front). Of course I see video but without sound and the music plays mp3 once more without sound
I have already done the following:
I opened the device, unplug and plug-in again all the ribbon cables. Factory reset in Android 4.4.4, upgrade to 5.1 lollipop with reset to factory settings again, and finaly downgrade back to Android 4.4.4 with reset to factory settings again. The problem is still the same.
Is it damaged ribbon cable ? or other hardware problem ? because I don't think that is a software problem. Any opinion is helpfull.

Bluetooth issues on official android Pie

Hi all...need some help with Bluetooth issues on my pixel 2 XL. I updated to the official Android pie today and noticed that my jbl Bluetooth earphones are having issues with calls. I cannot hear anything thing from the other side and the person on the other side can only hear some weird distortion. However I tried playing music on it and it works fine. Issue is only with calls. Anyone else facing this? I tried unpairing and pairing it again, restarted the phone, tried safe mode too but no luck.
Also I had sound echo issues with wired earphones (connected through dongle) on Oreo so I bought the jbl Bluetooth earphones and the echo was gone...and now after updating to Android pie my Bluetooth earphones don't work
Please help!
wazza1991 said:
Hi all...need some help with Bluetooth issues on my pixel 2 XL. I updated to the official Android pie today and noticed that my jbl Bluetooth earphones are having issues with calls. I cannot hear anything thing from the other side and the person on the other side can only hear some weird distortion. However I tried playing music on it and it works fine. Issue is only with calls. Anyone else facing this? I tried unpairing and pairing it again, restarted the phone, tried safe mode too but no luck.
Also I had sound echo issues with wired earphones (connected through dongle) on Oreo so I bought the jbl Bluetooth earphones and the echo was gone...and now after updating to Android pie my Bluetooth earphones don't work
Please help!
Click to expand...
Click to collapse
I have no issues wtih LG HBS730 BT headphones on calls or music with Pie. I've had four calls total, incoming and outgoing. I listened to music for about five hours too, no glitches.
I've had issues with the anker brand ones.
I have the same issue
Having issues connectingy to my car Bluetooth which has always worked before updating. Also experiencing WiFi drops.
Edit: went to stock Pie unrooted, and not as many wifi disconnects but my phone doesn't even see my car's Bluetooth connection . Fitbit connects just fine though. Weird..
Android Bluetooth is flakey as hell. Everyone gets a turn with incompatibility. P fixed my car with the first Dev preview. On O it was crud. There is a massive ongoing thread about it.
https://support.google.com/pixelphone/forum/AAAAb4-OgUsiJeDphsoOJ4/?hl=by
I had the same issue on my pixel XL on dp4 and dp5. Bluetooth worked fine for music but only crackled a little bit for phone calls. Both headsets and car were affected. Troubleshot it with Google rep and they told me my phone was broken. I also had multiple sensors stop working so auto brightness was broken and auto rotate was also broken (And a few other features like tap to wake screen). I ended up buying a pixel 2 xl and sending the other to Google as a trade in yesterday. Now I'm wondering if it wasn't just the software. I actually reset the phone and everything worked for a day or so before it failed again. I then exited the beta and everything worked on 8.1 Oreo for about a day before it all broke again. At that point I concluded it must be the phone. Hopefully the software didn't burn something up. I'm going to be ticked if this phone starts giving me trouble.
Are there any troubleshooting steps I can follow to see if solves the issue? Because it only happens on calls but music seems to be fine.
You can try rebooting in safe mode (long press the power off icon when you press the power button). I will restart with only minimal apps to see if it's being caused by a non Google app.
nukeruss said:
You can try rebooting in safe mode (long press the power off icon when you press the power button). I will restart with only minimal apps to see if it's being caused by a non Google app.
Click to expand...
Click to collapse
I tried this on my device but even in safe mode i faced the same issue
Ever since upgrading to PIE, I can no longer connect my my pioneer appradio head unit.
Phone works, but media Spotify or Pandora does not
Having the same issue, also, my "disable absolute volume" in developer settings doesn't work. I guess this is what to expect for early adopters.
I have had no issues with connectivity to my bluetooth headphones or to my car's bluetooth
However I have noticed that twice when I had phone call before entering the car and I connect to the car's bluetooth and the call is transferred to the car's audio, I get disconnected for a couple of seconds (after initially connecting correctly) and then it automatically reconnects and call continues normally ..
Android pie broke bluetooth for calls
abidhill said:
I tried this on my device but even in safe mode i faced the same issue
Click to expand...
Click to collapse
Stock Pixel XL: All bluetooth devices worked for all purposes on Oreo. After updating to Pie none of my bluetooth headsets will connect for phone calls. Bluetooth music broadcasting to speakers is unaffected. I'm going to call them about it tomorrow.
williamgrahamiv said:
Stock Pixel XL: All bluetooth devices worked for all purposes on Oreo. After updating to Pie none of my bluetooth headsets will connect for phone calls. Bluetooth music broadcasting to speakers is unaffected. I'm going to call them about it tomorrow.
Click to expand...
Click to collapse
Are you having any other issues. My original pixel XL had the same issue show up on the beta but it also affected some of my other sensors as noted in previous post. I now have a pixel 2 xl with no issues whatsoever.
williamgrahamiv said:
Stock Pixel XL: All bluetooth devices worked for all purposes on Oreo. After updating to Pie none of my bluetooth headsets will connect for phone calls. Bluetooth music broadcasting to speakers is unaffected. I'm going to call them about it tomorrow.
Click to expand...
Click to collapse
Do let us know what they say
wazza1991 said:
Do let us know what they say
Click to expand...
Click to collapse
Well, they seem to think that the problem is an app from the play store that doesn't play nice with Pie. Frustratingly, the problem corrects itself sometimes (but not all the time) after a reboot. They had me reboot into safe mode and this time it worked. After 20 minutes our support call was over. 30 minutes later one of my three headsets (with the oldest bluetooth version) didn't work, but two of the three did.
The tech (Jen, who was super nice but sounded like she was overseas and had to repeat herself a few times for clarity) said they only have 2 support options for this issue: 1) boot into safe mode and blame one of the apps from the play store or 2) FACTORY RESET THE PHONE! Once I explained that the phone was my google authenticator she suggested that to further troubleshoot I should turn off two factor for my google account (Ummm, no thanks. And that is why you should always PRINT OUT the QR code and put it in a fire-proof box in case you need to recover it)
I'll post back if it breaks again, but right now at least I can live with it.
Only "issue" for me is my wife's ILX doesn't seem to update the music information anymore. With the betas it did for a fee songs then seemed to stop. Now it's nothing at all but will double check today since I only drive it on occasion. Other than that, playback on our cars, Bluetooth speakers and headphones has been just fine. Love that it remembers the volume set per each device. No super low or super loud volumes on the start of playback.
Sent from my Pixel 2 XL using Tapatalk
I also have Bluetooth issues with Pie when connecting to my car (2017 Audi A4 with MMI+) I never use Android Auto by the way:
- Music playback is flaky: I have to start Play Music before connecting to the car, otherwise it cannot stream anything. Sometimes even this doesn't work and I have to repair again. This sucks, you always have to spend some time to check if everything works!
- My Radar trap warning app blitzer.de only works when streaming Audio from the phone to the car, even though I set Audio to HFP. With Oreo, the app started a phone call, it looked exactly like an incoming call. Now it only adds the warning to the phone's Audio Stream, so when listening to radio or streaming from a HDD I get no warnings.
- Phone calls work flawlessly, though
Try removing or 'forgetting' paired device and add it back again. It worked with my AirPods.

Question Bluetooth Media Playback in Car via Bluetooth Stopped Working with P6P

My P6P (US Unlocked) no longer plays media via bluetooth in my car. It just decided to stop suddently (while playing). Calls are still fine.
Things I tried:
- Bluetooth On/Off (On the car and on the phone)
- Unpairing/Pairing
- Reset Network Preferences on the phone
- Tried another phone with the car (works fine)
- Enabled/Disabled the bluetooth media profile (kept the calls and contacts sharing)
- Paired other bluetooth speakers to the phone and they work fine.
The phone seems to think that audio is playing and so is the car, it's just silent. I'm on the December update.
Any thoughts?
Are you by chance having this problem with SOUNDCLOUD? It's been trouble since my Pixel 2 & 3XL / Android 11. And I can get it started with force stop + clear cache, but it is a pain!
lambdaman said:
Are you by chance having this problem with SOUNDCLOUD? It's been trouble since my Pixel 2 & 3XL / Android 11. And I can get it started with force stop + clear cache, but it is a pain!
Click to expand...
Click to collapse
Nope, it's Youtube music, pokecasts and Google maps. I suppose it's everythings except calls.
slimfady said:
My P6P (US Unlocked) no longer plays media via bluetooth in my car. It just decided to stop suddently (while playing). Calls are still fine.
Things I tried:
- Bluetooth On/Off (On the car and on the phone)
- Unpairing/Pairing
- Reset Network Preferences on the phone
- Tried another phone with the car (works fine)
- Enabled/Disabled the bluetooth media profile (kept the calls and contacts sharing)
- Paired other bluetooth speakers to the phone and they work fine.
The phone seems to think that audio is playing and so is the car, it's just silent. I'm on the December update.
Any thoughts?
Click to expand...
Click to collapse
I've had a similar issue since getting the P6P. Usually it's (randomly) when I try to skip/restart a song or when the song ends the phone will still think it's playing, but the display for the car will show it's paused so audio will stop. To get it playing again I have to turn the phone screen on and press pause then play and it'll start playing normally. As you mentioned, only an issue in the car. No issues with any other bluetooth devices.
I haven't been able to get to the bottom of it, but I updated to the December build last night hoping that might fix the issue. Haven't been anywhere yet today to see if it worked, but your post is giving me doubts now lol.
Edit: Just to add, this is playing music locally from storage with the Retro Music app.
Since the December update i have the same problem, it will connect to phone but will disconnect and not reconnect to play media
On the December update. Was in the car today playing all my media. Iike Spotify and local music and works like a charm. Sounds awesome in my Mazda 3 through Bluetooth. Also same call signal as before more or less. Right now at least is good....but haven't left my area as it's the weekend. LOVE MY P6P!
More things I tried:
- In Developer Settings, changed Bluetooth AVRCP to version 1.3, 1.4 and 1.6.
- In Developed Settings, disabled hardware A2DP.
Still no dice, maybe I should go for a factory reset? Man this phone is weird
Yeah my bluetooth headphones and my home theater amp do not skip a beat, but my car keeps cutting out the music, only just started happening, slightly after decmeber update, so I think they pushed other updates (playstore) which caused these issues. Rebooting the phone fixed it, but nothing else including mentioned in the OP repairing the phone to the car, seemed to make it slightly better.
I too have also noticed the similar issue where the music just stops for no reason, and the phone app thinks its still playing, phone reports it's still connected.
For the OP, if you rock the volume keys up down and up again does it change, beause I did have mine at some point force to zero volume.
Update, it scould be related to temperature because in the morning do not seem to have the same problem, only in the afternoon, temp about 30deg C
danw_oz said:
Yeah my bluetooth headphones and my home theater amp do not skip a beat, but my car keeps cutting out the music, only just started happening, slightly after decmeber update, so I think they pushed other updates (playstore) which caused these issues. Rebooting the phone fixed it, but nothing else including mentioned in the OP repairing the phone to the car, seemed to make it slightly better.
I too have also noticed the similar issue where the music just stops for no reason, and the phone app thinks its still playing, phone reports it's still connected.
For the OP, if you rock the volume keys up down and up again does it change, beause I did have mine at some point force to zero volume.
Click to expand...
Click to collapse
I tried to rock the volume buttons on both the car and the phone and it doesn't seem to change anything. Both the car and the phone actually think that music is playing (as if it was on mute) and the progress time is always in sync.
slimfady said:
Nope, it's Youtube music, pokecasts and Google maps. I suppose it's everythings except calls.
Click to expand...
Click to collapse
Sounds like you're having moble data CONNETIVITY issue!
lambdaman said:
Sounds like you're having moble data CONNETIVITY issue!
Click to expand...
Click to collapse
Nope, It was actually fixed after factory reseting the car's headunit. Weird but at least it's all good now....
slimfady said:
More things I tried:
- In Developer Settings, changed Bluetooth AVRCP to version 1.3, 1.4 and 1.6.
- In Developed Settings, disabled hardware A2DP.
Still no dice, maybe I should go for a factory reset? Man this phone is weird
Click to expand...
Click to collapse
Hi mate, i had same issue, installing android 12L beta 3 fix all my problems, battery is awesome, fingerprint fast, animations smooth like butter....give it a chance and try, maybe fix all your problems.
I know it's a long shot but you should check the settings for automatic do not disturb. I had that happen when the phone realized I was driving and it drove me nuts. Uncheck and mystery solved.
Now if someone can tell me why at completely random times and within a call the device switches back to phone speaker or watch Bluetooth while on an Android auto phone call I'd be appreciative.
slimfady said:
My P6P (US Unlocked) no longer plays media via bluetooth in my car. It just decided to stop suddently (while playing). Calls are still fine.
Things I tried:
- Bluetooth On/Off (On the car and on the phone)
- Unpairing/Pairing
- Reset Network Preferences on the phone
- Tried another phone with the car (works fine)
- Enabled/Disabled the bluetooth media profile (kept the calls and contacts sharing)
- Paired other bluetooth speakers to the phone and they work fine.
The phone seems to think that audio is playing and so is the car, it's just silent. I'm on the December update.
Any thoughts?
Click to expand...
Click to collapse
Try disabling a2dp hardware offload in the developer settings, fixed all my bluetooth issues.

Categories

Resources