[Q] Xperia PLAY cannot wake up from sleep - Xperia Play Q&A, Help & Troubleshooting

Sorry for any mistakes, it's my first thread on this forum, also English is not my native.
So, I have a problem with my XP. It sometimes (very randomly but 7-8 times a day for sure) cannot wake up from sleep (when the screen goes off, whether it is after pressing POWER button or after a while of doing nothing) It suddenly started when I was using TA rom, but not immediately after flashing but later. I decided to change rom hower it did not help, so I changed the kernel (previously Doomkernel v14, now Lupus) and again it didn't help. Now I'm on my 5th rom (Gin2JB) and the problem still persists. I think it may not be a problem of single device: http://forum.xda-developers.com/showthread.php?t=992626 - the same problem. I tried many solutions but none of them helped: disabling automatic light, formatting SD card (problem persists with SD card ejected). My phone is constantly overclocked: min ~600Mhz max ~1,6GHz. Once, screen came back but with Airplane mode ON but it was once. Could it be the hardware problem (I hope not ) Does someone know what may be the cause?. Thanks in advance
Also, when the screen is "dead" the phone is alive (notification LED is blinking) and the digitiser is working (I mean I can answer calls by sliding)

ma_ko said:
Sorry for any mistakes, it's my first thread on this forum, also English is not my native.
So, I have a problem with my XP. It sometimes (very randomly but 7-8 times a day for sure) cannot wake up from sleep (when the screen goes off, whether it is after pressing POWER button or after a while of doing nothing) It suddenly started when I was using TA rom, but not immediately after flashing but later. I decided to change rom hower it did not help, so I changed the kernel (previously Doomkernel v14, now Lupus) and again it didn't help. Now I'm on my 5th rom (Gin2JB) and the problem still persists. I think it may not be a problem of single device: http://forum.xda-developers.com/showthread.php?t=992626 - the same problem. I tried many solutions but none of them helped: disabling automatic light, formatting SD card (problem persists with SD card ejected). My phone is constantly overclocked: min ~600Mhz max ~1,6GHz. Once, screen came back but with Airplane mode ON but it was once. Could it be the hardware problem (I hope not ) Does someone know what may be the cause?. Thanks in advance
Also, when the screen is "dead" the phone is alive (notification LED is blinking) and the digitiser is working (I mean I can answer calls by sliding)
Click to expand...
Click to collapse
I also get the same.
I think it's because of link2sd, if you use

I don't use it unfortunately. I have however nearly-broken LCD flex (when sliding, at a certain point the screen goes black but when I slide it to the end it comes back) - maybe that's the cause. I planned to replace it in the nearly future. Also, I observed that my problem doesn't happen on max. display brightness or maybe it's just me but... I had it set from the morning and it didn't happen and when I lowered it to the 50% 2-3 hours ago it happened once. I'm so confused.

IMHO, your flex is causing problems. Most probably flex is causing problems in ALS connection with motherboard...
And if it's not working normaly on stock firmware, then it's not software issue.
Again, that's maybe...
Maybe also ALS is malfunctioning...
Edit: dial *#*#service#*#* and test ALS
Sent from my R800i using xda app-developers app

Hmmm I have the same problem and I do use link2sd but I believe its the flex cable as sometimes the kernel logo on my phone doesn't show....its strange as it started happening like only a week ago
sent from my Sony Ericsson xperia play â„¢ (r800x) using Tapatalk 4

I replaced my flex cable today and the problem is gone Thanks to all

Related

[URGENT] Is my Play Dead? How do I fix it?

I've been having a problem with my xperia play screen over the last few days. Some times when I press the power button or the home key the screen stays black.
Today though I've rarely been able to get my phone screen on
I've got to the point now that my screen won't even come on. Even after flashing my phone again with a new firmware. Then when I tried to turn on my play the LED flashed 3 times but RED :O
I'm now charging it but when charging, the LED is permanently red.
Is my Play dead or is it something simple like my battery dying?
SkaterOllie795 said:
I've been having a problem with my xperia play screen over the last few days. Some times when I press the power button or the home key the screen stays black.
Today though I've rarely been able to get my phone screen on
I've got to the point now that my screen won't even come on. Even after flashing my phone again with a new firmware. Then when I tried to turn on my play the LED flashed 3 times but RED
I'm now charging it but when charging, the LED is permanently red.
Is my Play dead or is it something simple like my battery dying?
Click to expand...
Click to collapse
i have the same problem, does anyone have an anwser?
Ribbon damage I think
Sent from my awesome Xperia Play
SkaterOllie795 said:
I've been having a problem with my xperia play screen over the last few days. Some times when I press the power button or the home key the screen stays black.
Today though I've rarely been able to get my phone screen on
I've got to the point now that my screen won't even come on. Even after flashing my phone again with a new firmware. Then when I tried to turn on my play the LED flashed 3 times but RED
I'm now charging it but when charging, the LED is permanently red.
Is my Play dead or is it something simple like my battery dying?
Click to expand...
Click to collapse
I just skimmed your post but is this problem linked to this problem at the main sony site...
talk[DOT]sonymobile[DOT]com/message/259712
If it is it maybe a software glitch which harmed your phone/device...
------------------------------------------------
Sorry I'm new to this XDA Forum
Hey its me, the same guy from the official sony post,
I tried flashing new firmware, but that didn't work. so i ended up relocking my bootloader and trying an official update service, but that didn't work. I had to send it off to the sony repair centre.
one week later I got my phone back: fully working. they reprogrammed the phone with stock .42 FW
so send it off to the repair centre!
one note though. i flashed official .62 fw and installed doomkernel, but the next morning the screen went off whenever i tried to open settings. after 3 times it didn't com on again. after leaving the phone alone for 20 mins the screen would turn on again (after rebooting) but i'm sending it off to the repair centre again.
too bad the phone isn't fixed, still...
-this problem ( black screen or delay to turn the screen on ) is happening on some custom roms , which rom do you use ?
- sometimes when you change the cpu governor it happens , for example when you set the "powersave" profile for screen off , or when you use interactivex on your CPU .
i'm sure that related to your rom , your phone is alive mate
or according to 3raserNL information
- another way is : just flash a ftf .54 , .62 ...
good luck

Xperia Arc S sleep to death?

I got my Arc S last weekend, but I had many times of sleep to death on custom roms... (didn't happen on stock 2.3.4)
Sometimes after screen is off, I can't wake phone up again. Only a battery pull can help
Arc S had unlocked bootloader, I tried smart Xperia, aokp, viper, racing bean, but all having sleep to death problem on it.
I'm now using racing bean Rom and fusion kernel(184m-1.4ghz), it does have less sleep to death problem, but still no luck.
Any help for this phone?
Strange..... Even I use the same settings.... Y don't you try setting min frequency to 224.... N bdw what governor are you using?
Sent from my LT18i using xda premium
My phone got stuck fairly often when it was new, after a month or whatnot. It started working alot faster and stopped freezing.
Since you got it only last weekend, it's probably why.
I just relock bootloader, and back to stock 4.1.a.0.562 via flashtool, but phone is getting crazy.
Every time screen off, phone can't be turned on.
I may try Sony pc companion later...
Try a factory reset or seus, mine was like this when I bought it too
Sent from my LT18i using xda premium
Tried SEUS to latest official ICS , but still can't solve.
Maybe a hardware issue somewhere?
(I tried different sd cards)
Have you tried different stock firmware? If yes I think its better to send it to SE.
Sent from my LT18i using xda premium
I am having almost the same problem with yours
I've got my arc s for over 6 months now, it's been working fine, i'm on rom Ultimate HD
last week i was running the app Talking Monkey then it happened, it went to sleep and died
the big problem is pull out the battery won't help, the screen choose to wake up randomly at its will, i have no control over it
go back to stock rom won't help either
i realize my phone is working fine except the screen, when i press the home button the led and illumination is activated but not the screen, so my phone is on i can see nothing
i use QtADB to connect to my phone and got the screen shot of the phone but ofcourse i can't see a thing cause the screen won't turn on
i not sure if its a hardware, i hope it's not
try to read the logcat but understand nothing
logcat
Same problem
nosxman said:
I am having almost the same problem with yours
I've got my arc s for over 6 months now, it's been working fine, i'm on rom Ultimate HD
last week i was running the app Talking Monkey then it happened, it went to sleep and died
the big problem is pull out the battery won't help, the screen choose to wake up randomly at its will, i have no control over it
go back to stock rom won't help either
i realize my phone is working fine except the screen, when i press the home button the led and illumination is activated but not the screen, so my phone is on i can see nothing
i use QtADB to connect to my phone and got the screen shot of the phone but ofcourse i can't see a thing cause the screen won't turn on
i not sure if its a hardware, i hope it's not
try to read the logcat but understand nothing
logcat
Click to expand...
Click to collapse
I have the same problem, did you solved your SoD.
This is link from my post with same problem: http://forum.xda-developers.com/showpost.php?p=39337396&postcount=18
I think the problem is in bootloader, but i can't confirm this because my device have locked bootloader (Unlock allow bootloader: No).

[Q] Phone stuck in screensaver mode

Hi!
I brought my Xperia Play phone USED two years ago and I've never had any problems with it.
However, recently, the phone has started to freeze itself in "screensaver" mode (Where the screen goes black after 15 seconds and locks the phone), but the screen won't light up no matter which button I press. I've had to restart the phone every time this happens.
It's been behaving strange at start up as well, as it sometimes take 20 minutes just for it to turn on, while on other occasions, it won't turn on at all!
Is this problem caused by the battery, or is it the hardware?
Is it with stock firmware?
Vortelf said:
Is it with stock firmware?
Click to expand...
Click to collapse
Yes.
I've never modded it or installed custom firmware/apps.
Have you tried factory resetting it?
Vortelf said:
Have you tried factory resetting it?
Click to expand...
Click to collapse
Yes, but it didn't fix it. The problem still occurs.
tldr: Black screen, no display, everything works "under" (I can answer the phone etc). Not a flex cable problem because occurs randomly, regardless of the slider being open or closed. The problem also occurs during boot up, so rather not a software problem.
I think I have something similiar. Everything was fine until a few days ago the screen didn't want to unlock..or at least I thought it was that.
Basically the phone sometimes works OK but sometimes if I turn off (lock) the screen, it won't go back. To be precise, the phone works and if someone calls me I can pick it up moving the finger where the slider should be, it's just the display doesn't turn on. Same goes for booting, bootloader logo etc, so IMO it's not a software problem.
Strange thing is that it just randomly pops back, sometimes when I move the gamepad slider, sometimes when I put in a jack cable or if I hard reset the phone (remove battery). I've had problems with the flex cable in the past and this time I know that it's not it (no difference if I open/close the slider).
My guess would be some power supply or LCD driver IC issues, because the screen stops working almost everytime if I put the phone into the dock. Moreover, if the screen doesn't work, the orange charging LED is not working (green and blue are OK). The moment the screen starts working, the orange charging LED starts working too.
it's very strange but I'm used to electronics doing strange stuff. Just wondering if I should give a try disassembling the phone and trying to fix it or just buy a new one or something?
I might add that I have bought a new battery ~3 months ago, but it's been working fine to this point. I have tried if the same problem occurs with the old/original battery and it's the same.
well, any ideas?
edit: This video shows something very similiar (except the backlight): https://www.youtube.com/watch?v=m4p0-kv1cxA
Same problem. And I guess this guy has it too.
http://forum.xda-developers.com/xperia-play/help/problem-flex-cable-brightness-t2803991
Any help?

Z1 Compact with Cyanogenmod - Screen doesn't wake

Hi,
I have:
Sony Xperia Z1 Compact
Rooted
CyanogenMod version 11-20141112-SNAPSHOT-M12-amami
Android version 4.4.4
Kernel version 3.4.0cyanogenmod-g1b20e398 [email protected] #1
Build number cm_amami-userdebug 4.4.4 KTU84Q a265284510 test-keys
My phone's screen has the annoying problem of sometimes not waking when I press the power button (while the phone is turned on). The phone is still on, but doesn't respond to input. I can call it, but nothing happens. I can connect the charger, but it doesn't respond.
I did not experience the issue before rooting. After rooting and installing CyanogenMod, the problem occurred perhaps 1-2 a week.
Recently I encrypted my phone. After that the problem has become much more frequent. The screen is now unwakable roughly 2-3 times a day, some times even more!
The only solution I have found, it to either turn the phone off via the red off button next to the SIM card, or by rebooting it by holding the power button in for so long.
The issue is extremely annoying, especially after it started occurring 2-3 times a day.
I have tried searching for similar issues, but haven't found any solutions.
I have tried changing the brightness levels so the max level is 99% instead of 100%, as someone had suggested, but that hasn't made any difference. Unscrewing the phone and cleaning the proximity sensor, as someone else had suggested, is something I haven't tried yet, as I don't feel competent enough to unscrew the phone.
The phone used to have the protection plastic provided from the fabric, but I tore that off not too long ago. No change in behaviour.
I have not managed to find one special event that triggers this behaviour or reproduce the issue on demand.
Hopefully someone will have some tips as to what I can do to solve this issue. Thanks in advance.
Any modifications on the kernel? Like special governors or under/overclocking?
As you are using a custom ROM the clear advise here is: try out with stock ROM and see if the problem is still there.
If not, it is a problem with the ROM.
I'm having the exact same problem. I flashed cm11 snapshot two days ago, and today my screen wouldn't wake no matter what.not even a restart would solve the issue, cause the moment the phone goes to sleep after a boot, that was the last time the screen was on. I'm following this thread in case somebody comes up with a solution.
hi there, my phone is acting the same way as yours described. Mine is rooted on stock lolipop and it never happened before although i had a replacement unit and the one before that acting the same way. Pressed the power button and nothing happend regardless screen on or off. Had to do hard reset and it worked for like 1 or 2 days. I went to sony talk forum and ppl seems to say it a bug since the phone released. If anyone got anything would be great help. Thanks

Touch no responsive after call

HI, guys. You my only hope. 6 month ago a replaced my screen with screen from Ali. Sometimes I have problem, that after call touchscreen became unresponsive screen is working . Reboot with pwr + volume up do the job. I do some research. Proximity sensor is OK, even with disabled touch, thanks OTG cable.
Problem is unstable. O can't repeat it. Happens Suddenly.
This problem is rom independent. But I used only stock, and now on stock based custom
Locked bootloader
anyone? =(
beast_drc said:
HI, guys. You my only hope. 6 month ago a replaced my screen with screen from Ali. Sometimes I have problem, that after call touchscreen became unresponsive screen is working . Reboot with pwr + volume up do the job. I do some research. Proximity sensor is OK, even with disabled touch, thanks OTG cable.
Problem is unstable. O can't repeat it. Happens Suddenly.
This problem is rom independent. But I used only stock, and now on stock based custom
Locked bootloader
Click to expand...
Click to collapse
+1
i have the exact same problem with you and i think is screen related.
i ll perform the proximity sensor check and if it is not the source of the problem,i ll take off my screen,give a cleaning at the connections and put it back on, to notice it s behaviour.
hope i won t break my screen cause it happened before:fingers-crossed:
my screen has started un gluing from the left side of the display and screen is lifted upwards ,i just mention this for the possibility of causing a problem with those freezes during incoming calls,but i can t think of anything.
probably i need to order a new display(not from the same seller of course) cause it is a little dim too,if it s not fixed after trying those i really don t know what i will do with my phone,it really gives in my nerves with this problem(otherwise i m very satisfied of owning it).
i ll come back reporting after making my tests...
EDITroximity sensor check OK,no problem.
cleaned the connections of my screen and i have only 1 freeze after 40 calls,but is still there and is only a day that passed..
i can t target if my problem is hardware or software,i ll flash stock lollipop with flashtool and wait for some days,but if it appears again what should be my next step?
any ideas welcomed..
EDIT 2:after five days on stock 5.1,problem seems to dissapeared,so i supposed it is related to an app...
EDIT3:till now everything is OK.

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