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I have been passed a HTC Desire to try and fix after a friend of mine ran into issues trying to put Froyo on it. It was originally with Virgin (Virgin boot screen) but was not locked as other sims were usable.
I've tried various different methods to get it up and running but suspect something he has done with his attempts has caused serious issues - also he is not all that clued up and cannot remember exactly what he did - he did mention that RUU update failed, and also an image he had tried to flash from his sd card had got part way through and then locked up on the radio update.
With the original sim and memory card in, the phone will constantly reboot or just stick at the HTC logo. Take the memory and sim cards out, the phone will boot but system wont launch properly so cant get into settings to enable debugging so I can access the device via ADB. I can get to the fastboot screen, and to the Vol Down-Power screen on start, but if I select recovery it stays on HTC logo and goes nowhere.
I have managed to get HBOOT downgraded to 0.8, but when trying to put on original Virgin RUU it says the main version is older (probably because I'm trying to install an older version over a newer one). The stock Froyo RUU fails and tells me wrong HBOOT and sometimes gives a CID error. Although the phone is not locked, I suspect it will still need a goldcard, but cant create one as I cant get ADB access to the phone.
Sorry if this is a bit of a mess but at work and trying to take calls as well as write this and fix the darned phone. I;m not unfamiliar with methods used to get the phone rooted, but not well up on troubleshooting or working around these issues I have.
Any help would be appreciated.
You should be able to restore it by installing this RUU with a working goldcard:
http://shipped-roms.com/shipped/Bra...3.00.32U_5.09.00.20_release_140022_signed.exe
If you get a CID error your goldcard isn't working. There should be no version error with this.
Thanks for the reply....however how can I create a goldcard when I cant get the phone to a point where I can get my pc to recognise it? All the goldcard methods I have seen/tried involve having the usb plugged in and debugging enabled - cant get to that stage as phone wont boot - reboot loop most of the time and when I do occassionally get to the os it doesnt last, it will reboot after a few seconds. Anything else I could do? Or, could I use the card in other phone and create the goldcard in that and transfer over? I do have my own working Desire handset.
Don't know much about this but have read that a goldcard is unique to the SD card not the phone so you could create one on your phone and then use it in your mates. Also, from what I've read it would be worthwhile wiping your mates SD card (make sure he's not added a partition to it), copying a Rom to it, and try to install it using Rom manager (or whatever recovery program which was used to root the phone)
Ok, I used my own phone to sort out the goldcard and currently trying that out now...will keep you posted. Just started the RUU Stock Froyo and seems to have got further so far. Wish me luck!
Mmmmm....ok the RUU worked, but when it restarted (with original goldcard/memory card in, it kept rebooting. It did start once, got to initial setup then promptly rebooted. I swapped out the memory card (no sim in at all by the way at any point up to now) to my own card and after one final reboot it did start up. It doesnt seem stable at all with the original memory card, and still not entirely stable with my card. Could this be a phone fault? Im assuming if the RUU got through all its stages then all areas and files on the phone have been updated correctly and are all correct? Could past failures at updates etc have caused an issue elsewhere?
Have you wiped the various caches? As far as I can make out you need to make sure everything is wiped. I read a post on the OpenDesire thread which suggested that clockworkrom, if that is the recovery program you have installed, may not wipe one of the caches (possibly the dalvik cache) correctly. They recommended another recovery program called something like AmonRu. Although I can't really help you it might be worthwhile saying how the phone was rooted.
Ok, none of this was to root the phone. It was to debrand and put on the HTC Desire Froyo build. Not a custom rom, the standard RUU.
As far as I was aware, an RUU restore of the phone would wipe the appropiate caches, but correct me if I'm wrong. The phone now starts with the standard HTC startup and sound and for all intents and purposes is working, but just cant explain the random reboots. These seem to be worse with the 8GB card that my mate gave me with it. Although, after trying mine and putting the original one back in it seems to have stayed stable up to now. I'm beginning to wonder if there may be an issue with the memory card slot - another swap of the memory card again will probably trigger the reboots once more.
We will see how it goes anyway.
You've got a hardware fault. The RUU will completely reflash the phone, so if it flashed successfully but is still rebooting randomly, it can't be software.
Your probably right. Just started to try and do a downgrade, and after putting the PB99.IMG file on the gold card I made earlier, then starting the downgrade I noticed it stuck at about 98% on the radio update (second item in the list). I'm going to leave it a while to see if I get an error but I suspect it will not move or do anything.
Having gone through this process before on my own handset, I know it doesn't take anywhere near this long. Thing that confuses me though is that the RUU process I went through before went through with no issues - so why would that be able to successfully install a radio update and not this downgrade process? Anyone else had this happen to them?
Update: Ok, leaving this now as I've exhausted all avenues and its obvious the phone is not going to play ball. On another RUU flash it failed (and looking at the logs it was at the radio section and mentioned a partition update failure). A subsequent RUU flash was successful, so at least I've got it back to stock (although it doesnt stay booted long enough to even get the initial setup wizard done now). Passing it back to my friend tomorrow and hope he can get a warranty repair. Just a shame I couldn't get it back to the Virgin firmware. Thanks all those that helped anyway, much appreciated.
Was running a Rotted stock Rom which is flashed with CWM. All was fine until i tried to install Google official 4.2.1 update. That messed up something and now i cant get it to boot. I wiped everything in CWM but nothing. Also been trying to connect it to PC to transfer a new ROM but i dont know why the mount sdcard option is not working.
1) you were not on a 100% stock rom, so dont ever take a OTA
2) the mount sdcard will never work on this phone as there is no sdcard
3) do yourself a favor and follow this (it even has a section on how to root your phone): http://forum.xda-developers.com/showthread.php?t=1626895
Restore
Try this it has always worked for me and I have bricked my phone many, many times. I find this to be so much easier than all the other ways out there, but that's just me.
http://forum.xda-developers.com/showthread.php?t=1426207
Thanks for the help. I turned it back to stock and all good now.
I have recently acquired a Telus/Koodo GSM HTC One V and successfully installed Shpongle. I noticed there were problems when connecting the phone to my computer, it appears as two removable devices and a CD drive. I never did try connecting the phone to a computer in its stock condition, I assumed transferring files to the phone would not be an issue. Anyway, I decided to restore the backup I created of the stock ROM installation to see if there is a greater hardware issue with the phone. The result of the backup is a phone that hangs on the splash screen.
What I have done to the phone up to this point.
Unlock the bootloader
Root
Flash Recovery - TWRP v2.3.3.0
Backup Stock ROM with TWRP
Install custom ROM (shpongle_primou-20130521) and Kernel (boot-HELLBOY-20130514 )
Install GAPPS
Noticed problem with when trying to copy files to the phone.
Restore backup of stock ROM - failed
I can still get to the bootloader and the recovery.
If the connectivity issues can be resolved with a simple fix then I do not mind going back to the custom ROM. If there is no fix or it is too late to implement, I would very much like to get the phone back to the stock condition and test the connectivity issues. What are the appropriate next steps to remedy this situation?
You need a kernel change. Titanium kiss might work. There is also a stock kernel linked in one of these threads somewhere. Not sure, but I may have downloaded it
Thanks mrcorey for the insight on the kernel incompatibility.
I downloaded the RUU and found instructions to extract and flash the ROM and kernel to the phone. After upgrading it by running the RUU completely, I had a working phone again. Everything is back to stock as far as I can tell and USB connectivity is as it should be. Once connected to a PC and selecting the disk drive option on the stock HTC ROM both the internal memory and the microSD card are available in windows explorer. Why is the internal memory and card not accessible in windows when I had Sphongle installed on the phone? Is there a option that was not set right to get things to work properly?
Like I'm sure this topic hasn't come up before, but I've searched for hours and I'm probably just making things worse. I also just accidentally deleted this post halfway through. It's too late and I'm too tired and I have no working phone.
Bought an SGH-I747 on E-Bay. Got a Straight Talk SIM card kit, activated it, so far so good.
Rooted it with CF-Auto-Root. Worked pretty well, took a lot of reboots, upgraded the SU from the Play Store and it got rid of Knox. So far so good. Got everything all set up the way I like it. Happy.
It was running 4.4.2. I'm assuming it was the release prior to the November 12th OTA release, but I can't say for sure.
Phone downloaded and installed an upgrade automatically. Now, it won't boot. I get the SAMSUNG logo, then the Samsung Galaxy S III logo then nothing.
I retried the CF-Auto-Root, no change.
I booted into recovery (volume up, home and power on), did factory reset, no change.
Started looking around for a way to return it to stock. Found an upgrade43.zip file somewhere (I'm sorry I can't find where I got that now). Put it on the sdcard card and tried installing it with the recovery and it fails part way through.
At this point, I think I probably need to completely overwrite everything with something stock. I just don't know how to do that. I see posts on such subjects but they all have warnings that make me think I'm going to totally brick the phone, so I'm hoping someone can point me the right way. I'm not all that Android savvy, as you can tell.
Help.
Since your phone was running 4.4.2, do not attempt to flash any ROMs using that attempt to downgrade your bootloader to anything prior to 4.4.2.
Try this to get your phone up and running:
download the latest CM11 for the d2lte and save it to an external SD card: https://download.cyanogenmod.org/?device=d2lte
dowload the latest tar.md5 version of Philz Touch for the d2lte from here: https://goo.im/devs/philz_touch/CWM_Advanced_Edition/d2lte/
boot phone in download mode, open Odin 3.07, do not check anything except f.reset.time, flash Philz via PDA box, remove USB cable when you see the word Reset appear in the status window, remove battery, replace battery, boot into recovery, format system, Dalvik, data, and cache, flash cm11, and reboot.
Thank you for your reply. There are a few things in there I don't quite understand, but I think I can figure it out.
I was going to attempt this...
http://forum.xda-developers.com/showthread.php?t=2658486
In fact, I did attempt it with TWRP last night after I posted here and new I still wasn't going to sleep. I kept getting an error about a bad ZIP file.
Is that stock restore a bad idea?
Do not attempt to flash an older bootloader. The mjb bootloader is from 4.3 and attempting to flash it could hard brick your phone.
I suggest doing what I suggested so you can confirm the bootloader and modem installed on your phone.
OK. Thanks. Probably a good thing I couldn't get it to work then.
Thank you so much. I have a working phone again. Now I just have to get it all set back up the way I like it.
I have to say, and it's probably words straight from the devils mouth, that I kind of wish I could have restored the Samsung stock software. It's just what I'm used to. But I will take what I can get.
A few questions. I like having root. But root is what got me in trouble in the first place. Is this going to be rooted now, or will I have to do that or am I better off just leaving it alone.
Second, I'm probably going to have questions since this is so different than what I'm used to (like I already can't find the Play store). Where is the best place to ask?
If you want root, one of the easiest ways to get it is to flash supersu from your custom recovery. Most ROMs are pre-rooted.
Many custom ROMs do not include Gapps. Just download and install the Gapps version for your ROM.
If you like the TW look, flash a TW-based ROM. Check out the development threads for different ROMs.
here is a thread for Q's that has some pretty good/friendly helpers on it if you need.
http://forum.xda-developers.com/showthread.php?t=2257421
"all i can really do , is stay out of my own way and let the will of heaven be done"
How to save in to external SD card
How do you save the file into the external SD card? I am having the same brick issue with my GS3.
To save a file to an external SD card, just put the card into a card reader and save the ROM to the SD card.
Hi, total noob to Android hacking and rooting here...
I'm in the US and have the HTC Desire 816 (710c) on Virgin Mobile. Really wishing I'd done better research about the Desire 816 and VM before buying this phone. It's a great phone except for the small HD. I didn't realize just how many headaches that small HD--and Virgin's tight-fisted grip regarding their unlock policy--would cause me!
Forgive the length of this, but I'm hoping more detail as to what I've done/tried will help find the right solution...
I was doing fine on KitKat and for some reason decided I wanted to upgrade to Lollipop--mistake number 1! I first installed the update over KitKat but had some issues. Nothing major, but I figured something was definitely wonky when I noticed the basic stock web browser was gone--not that I really use it, just wanted to test something with it. (I was having an issue in Habit Browser, didn't realize 'til later that it was because I had my download folder setting on external SD card. While that worked in KK, it didn't in LP.) So, I did a backup...or THOUGHT I did. HTC Backup app was supposed to have been backing up my phone every day to Drive...turns out, it wasn't, despite notifications that it was working. So, anyway... I went ahead and factory reset the phone and reinstalled Lollipop. UGH! An even bigger mistake. Over 6 GB of the HD gone, just from stock LP!
Then I thought maybe if I unlocked the phone, I could delete most of the junk, even still using the stock OS. I followed the directions on HTCDev and although the proper screen appeared on the phone and asked me if I wanted to unlock, and I replied yes, it didn't work at first. The phone rebooted and everything was the same. Reboot checker confirmed failure.
So, as I was ready to try to narrow down my list of previously installed apps to absolute essentials due to the reduced disk space, I thought to see if there was a a way to revert to KitKat. I followed the instructions here http://forum.xda-developers.com/desire-816/general/ruu-t2952058. I tried the RUU .exe first. It failed, telling me I needed to get the correct RUU and try again. However, HTC's website does NOT show any KK downloads for Virgin Mobile USA for this device. More on that in a moment...
I also tried the flashing via SD card method. It also failed. I thought, what the heck, I'll try steps 3 and 4 of the SD card method, flashing the stock recovery and lock the bootloader, even though I thought my device was locked. Well, I guess I didn't notice when I went into fastboot that the device indeed HAD at some point unlocked, after all.
After those steps, I now had the following show up:
*** Software Status: Modified ***
*** RELOCKED ***
SECURITY ALERT!
I tried flashing the ROM.zip from SD card method again. It failed spectacularly, saying something about about a large file (some of the text was beyond the edges of the screen, so I couldn't read all of it. There was also an instruction to press power to reboot. The phone went back into fast boot screen with red highlighted "!! Image Update FAIL !!" Mind you, this was with the SD card now removed. I did manage to get the phone to boot normally again, back to stock Lollipop.
Now I thought I would try flashing the WWE KK download from HTCDev. Well, I didn't get the large image fail message, but it did fail saying that it was not the right image.
I tried unlocking the phone again, via the instructions at HTCDev. Didn't work. Thought I would try the ROM.zip file from the thread here at XDA one more time. Same fail message as before, same behavior of phone getting stuck on flashboot screen with red error message on initial attempt to reboot the device. I do notice now that although phone status is still modified and relocked, the security alert message is gone.
Can anyone help? I just want KitKat back so I can reload all my previous apps! (or possibly a good KK equivalent non-stock ROM, once I get the phone unlocked again? I have no idea which one though, being a noob :/ )
Thanks!
witchywoman said:
So, as I was ready to try to narrow down my list of previously installed apps to absolute essentials due to the reduced disk space, I thought to see if there was a a way to revert to KitKat. I followed the instructions here http://forum.xda-developers.com/desire-816/general/ruu-t2952058. I tried the RUU .exe first. It failed, telling me I needed to get the correct RUU and try again. However, HTC's website does NOT show any KK downloads for Virgin Mobile USA for this device. More on that in a moment...
Click to expand...
Click to collapse
That ruu file should work it's the vm usa last kitkat version. You need to follow the directions unroot and relock phone. But depending on what you did to the phone that was non standard you might also need to wipe or format internal data before running the ruu.
I think you can:
1) unroot then boot into recovery(twrp)
2) wipe phone/format data.
3) Boot directly from twrp to bootloader so you can get to fastboot usb.
4) Flash stock recovery from your PC.
5) Relock bootloader then run the ruu.exe.
All the other stuff you did afterwards should not be necessary.
pcjunky: The phone is currently relocked. I'm not 100% sure about unrooted, but I think it is. Like I said, when it was unlocked before I didn't even realize it, and I didn't really do anything unusual with it. The phone still had stock Lollipop on it and I just changed some stock settings and preferences.
Also, as I said, I am a total noob. I don't know what you mean about twrp and booting into that to wipe the drive and then from that. I'm sure there is info about that on this site somewhere, but it might be quicker if you (or someone) could explain it briefly, or point me in the right direction.
Updating to answer my own question in this reply. You're telling me to use a custom recovery but I never installed one. So.... currently searching to see how to do that.
I don't know if it's worth you time to learn how to go back to Kitkat. There should be howto's in the general forum for most everything you need. But I think the free memory difference between Kitkat and Lollipop is almost 1GB. 4.04GB free versus 3.14GB free. If you make sure all your apps that support being moved to SD card are moved and your storage settings for supported items uses the SD card you might be able to save enough space to get by until you decide to switch phones.
Twrp is a custom recovery and backup/restore tool you can do a search to learn about it, but you might not need it. The HTC backup is OS specific and it only saves apps and data not system files. So your HTC backup under Kitkat won't restore over Lollipop. If you had installed Twrp and and made a backup of Kitkat before you installed Lollipop you could restore your kitkat backup over Lollipop.
If you still want to try to get back to kitkat you can try to reset your phone(In theory relocking your phone should do that but it wont hurt) before you run the ruu file.
pcjunky said:
I don't know if it's worth you time to learn how to go back to Kitkat. There should be howto's in the general forum for most everything you need. But I think the free memory difference between Kitkat and Lollipop is almost 1GB. 4.04GB free versus 3.14GB free.
Click to expand...
Click to collapse
Well, it's interesting to note that my phone used ~ 4.8 GB when it was new with KK installed. After the Lollipop upgrade, it was using well over 6 GB with just the stock OS, HTC apps and Virgin apps on it. Obviously, that was unacceptable, and it's what got me started on this whole quest. :silly: However, after flashing a custom recover image, rather than the stock recovery I used previously, the stock installation is using 4.97 GB, so I think I should be good to go with that.
If you make sure all your apps that support being moved to SD card are moved and your storage settings for supported items uses the SD card you might be able to save enough space to get by until you decide to switch phones.
Click to expand...
Click to collapse
I always have used the SD card as much as was supported. Switching phones is not an option for me as I have a rather limited income and the Desire was an investment. Thus another reason I embarked on trying to make these changes.
Twrp is a custom recovery and backup/restore tool you can do a search to learn about it, but you might not need it. The HTC backup is OS specific and it only saves apps and data not system files. So your HTC backup under Kitkat won't restore over Lollipop. If you had installed Twrp and and made a backup of Kitkat before you installed Lollipop you could restore your kitkat backup over Lollipop.
If you still want to try to get back to kitkat you can try to reset your phone(In theory relocking your phone should do that but it wont hurt) before you run the ruu file.
Click to expand...
Click to collapse
Well, as I said above, the stock/OME installation now, before uninstalling whatever junk it will let me, is using only 4.97 GB, so I should be fine with that.
Thanks for your efforts to help me out with this. :good:
I'm glad you got it to a workable point. It's possible to go back to Kitkat, but I personally wouldn't do it because it gives you better battery life.
From time to time you should check apps under settings and swipe left to see the apps on sd card. Sometimes new app updates will support being moved to sd card or an updated version of an app will need to be moved over to the sd card.