Hello All,
So I recently bought a Used T-Mobile Galaxy S3 that was Unlocked for use on Metro PCS, My problem is that Metro won’t connect it for Me because the previous owners information is still on it. Is there a way to wipe it so I can connect it to Metro without waiting two months to be able to connect it? The previous owner factory reset it infront of me and erased his lock codes etc. but I guess it still shows his info. Can anyone help?
What info exactly is still on it? Do another factory reset as that should wipe everything back to the oob state.
You could also Odin flash the Stock or root66 firmware, then factory reset again.
What model is this phone exactly?
Sent from my SCH-I535 using Tapatalk 4
My S3 Info.
My Galaxy S3 T999 was Originally from T-Mobile but unlocked to be used on Metro PCS. My OS is 4.1.1 and The Previous owner had the phone activated under metro and his plan doesn't end for another week or so, which means Metro will not let me activate the phone until 30-60 days after cutting his service. But since this was the only phone he had, I have no way to contact him. The only other thought I had was maybe just going to Virgin Mobile since the phone is already unlocked, But is that possible since it's still registering with Metro PCS? I'm sorry, I don't know much about unlocked phones and so forth.
That's strange. Once you put your SIM card in it should automatically associate that phone with your account. Without his SIM it shouldn't be trying to access his account to begin with.
Go to a store and ask them to test your phone with one of their SIM cards. If it works you may just need a newer SIM.
Sent from my SCH-I535 using Tapatalk 4
T-Mobile phones don't need to be unlocked to be used on metroPCS so it may not even be unlocked, also you can't use it with virgin mobile because I think they're CDMA.. Try doing what doc said
Sent from my SGH-T999 using Tapatalk 4
Related
Hello Guys,
Strange problem here, I am a simple mobile customer, using a Samsung Galaxy S3 ( Unlocked , rooted and have custom rom ). The phone was working perfect until 8 am yesterday! I didnt do any changes , all of a sudden the phone will not register to the Simple network.
However, the sim works fine with an S2! AT&T sim works fine with my S3 also! So i can't figure out what the problem is !!!
Thanks,
Joe.
joealex said:
Hello Guys,
Strange problem here, I am a simple mobile customer, using a Samsung Galaxy S3 ( Unlocked , rooted and have custom rom ). The phone was working perfect until 8 am yesterday! I didnt do any changes , all of a sudden the phone will not register to the Simple network.
However, the sim works fine with an S2! AT&T sim works fine with my S3 also! So i can't figure out what the problem is !!!
Thanks,
Joe.
Click to expand...
Click to collapse
Simple mobile user here. Works fine for me. maybe restart phone? check the network setting, maybe it routed to different carrier.
Might be blacklisted? Try to do a complete wipe and reinstall the system.
Sent from my SGH-T999 using XDA Premium HD app
Sounds like it was blacklisted.
I was wondering if blacklists apply to MVNOs. Like the case in point, will a phone blocked on T-Mobile work on Simple Mobile even though Simple uses Tmobile network.
As of 31 October 2012, the U.S. Cellular Providers are sharing IMEI/ESN data to ensure that phones blacklisted on one carrier CANNOT be activated on another carrier. T-Mobile and AT&T are also tied into the international GSM IMEI Blacklist Database to ensure that phones blacklisted overseas cannot be activated in the U.S. and vice-versa.
Sent from my SGH-T999 using Tapatalk 2
Is there anyway to protect yourself while buying a used phone off of ebay/craigslist to make sure the phone is not reported stolen later?
Thanks
Meet them at a service store if using craigslist for a rep to check the status.
Sent from my SGH-T999 using Tapatalk 2
Sounds like the imei is blacklisted likely stolen phone. I always buy phones online and ask that they have the original box so I can avoid this.
The phone was bought new though! I have the box and everything and it did work on simple mobile for about month and a half! the phone is rooted and flashed multiple roms but no luck!
joealex said:
The phone was bought new though! I have the box and everything and it did work on simple mobile for about month and a half! the phone is rooted and flashed multiple roms but no luck!
Click to expand...
Click to collapse
Go into settings and see if the imei still shows up? Sometimes the IMEI is lost while flashing roms. This would not allow the phone to get service. Was this after you flashed a rom?
I'm having the same problem! Except it stopped working around Friday which was December 14th. I've tried to troubleshoot this myself and the only thing I can come up with is that it's because I unlocked my phone. I got this phone brand new mid october and I've been using simple mobile with it since. Then last week I used that free unlock for Galaxy S3's and Note 2's via dialing the code in and going to the the network lock and switching it off. Last Tuesday, I tested it with an AT&T sim to confirm it was unlocked as I needed it for use in Japan and it worked fine. Then it suddenly stopped working last Friday.
Here are the things I've done:
1) Attempted to use a T-Mobile/AT&T SIM in my phone to confirm that my phone works and isn't "blacklisted" I've called and texted with those sims.
2) I put my simple mobile SIM into another T999 Galaxy S3 and it worked fine without setting up APN settings. I received my texts and voicemails as soon as the SIM was in. The only difference between my phone and that phone is that I unlocked mine and my friend left his locked It was the same model phone, the T999 T-Mobile version of the S3.
3) I've called up CS for Simple Mobile and they've went through all their "troubleshooting tools" and even called up their tech support with T-Mobile to confirm that my phone is getting coverage. The interesting thing that they kept telling me that is on their system and T-Mobile's systems, they see my phone as connected and idling which means I should be getting service.
4 and 5) I've factory reset my phone and bought a new sim card and did a sim swap and still no go.
And yes, if I type *#06#, I get my IMEI so I don't think my IMEI is "lost" unless there is another way to check. I've looked elsewhere for the solution and this is the only post where I found someone having the same exact problem as me.
The method I used for the unlock is this one: http://forum.xda-developers.com/showpost.php?p=34661189&postcount=1
Any help would be greatly appreciated! Thanks!
cPlantesome
joealex said:
Hello Guys,
Strange problem here, I am a simple mobile customer, using a Samsung Galaxy S3 ( Unlocked , rooted and have custom rom ). The phone was working perfect until 8 am yesterday! I didnt do any changes , all of a sudden the phone will not register to the Simple network.
However, the sim works fine with an S2! AT&T sim works fine with my S3 also! So i can't figure out what the problem is !!!
Thanks,
Joe.
Click to expand...
Click to collapse
Joe,
Is this issue resolved? Please let me know I'm also facing same issue..
Thanks..
Did u guy try get a new sim card from simple mobile? The sim might b bad. It worth a shot
Sent from my SGH-T999 using xda app-developers app
chityala said:
Joe,
Is this issue resolved? Please let me know I'm also facing same issue..
Thanks..
Click to expand...
Click to collapse
i got it same problem has no one fixed this or even no WY it happened . no help on the net anywhere
Phone probably blacklisted. Go to check esn free website. On the dropdown box look for the blacklisted imei and enter yours to see if it is in their system. You can also try calling T-Mobile.
Sent from my SGH-T889 using Tapatalk 2
Hello All,
I am having an issue where I am unable to get any data on my Unlocked TMobile Samsung Note II. I am currently using a ATT One X+ and get full bars of LTE service in my area, while I understand I will not be able to get LTE service on the device, I cannot get any data. The default APN on the phone was Cingular 410, I've also attempted to create a new APN mirroring the exact settings on my HTC One X+. I've reflashed the stock OS and bootloader and issue persists.
I've done some searching and found one similar issue, I am currently using a NANO LTE slim from my ATT iPhone 5 with a nano to micro converter. The post I found said the user had some issue doing this as well and went to ATT for a LTE Micro SIM and his issue was solved. I'm not sure how this would make a difference since the Nano to Micro works just fine in my ATT One X+.
I was under the impression from what I read online I would just need to pop in my ATT LTE sim into the Unlocked TMobile Note II and be on my way with any data lower than LTE. I have also verified I am successfully able to make calls with the ATT sim inserted into the Unlocked TMobile Note II
Any insight would be beneficial? Thanks!
Did you change the apn?
Sent from my SGH-T889 using XDA Premium HD app
I put my sim and it works just fine I get hspa
Sent from my SGH-T889 using xda app-developers app
Will of fire said:
I put my sim and it works just fine I get hspa
Sent from my SGH-T889 using xda app-developers app
Click to expand...
Click to collapse
Turns out I thing I got scammed, thanks craigslist. I think the modem is blown out on this phone, My phone will not even register a SIM is inserted in it anymore, even when using a TMobile SIM.
Is there anything I can do, go to TMobile or reach out to Samsung for support?
exp0se said:
Turns out I thing I got scammed, thanks craigslist. I think the modem is blown out on this phone, My phone will not even register a SIM is inserted in it anymore, even when using a TMobile SIM.
Is there anything I can do, go to TMobile or reach out to Samsung for support?
Click to expand...
Click to collapse
Would you mind sharing what happened and what's wrong with the modem? When you bought the phone, didn't you put your sim in and test it?
exp0se said:
Turns out I thing I got scammed, thanks craigslist. I think the modem is blown out on this phone, My phone will not even register a SIM is inserted in it anymore, even when using a TMobile SIM.
Is there anything I can do, go to TMobile or reach out to Samsung for support?
Click to expand...
Click to collapse
You need to do some work, but im pretty sure everything can be back up and running, another user was able to restore the blown efs/nv/modem on a messed up GNII, once he had that working, even injected a Behold imei onto the phone and get full service...
Search the forum for the thread, ill try to find it and post it here for ya
Edit: here is what the guy did... the links he refers you to should show you all the steps you need to do... hopefully this helps....
"Here is what i had... i lost my note and got a replacement.. then i found my note in my girls car.. no service i insert my sim no service my imei was blacklisted. so i googled ways to change my imei. no dice the terminal emulator way didnt work. i said i got a paper weight and i can **** with it so i did.. got in the service mode *#197328640# and toyed with everything in there.. lost all the network setting and signal and in the
umts /debugmode /common/ rebuild nv it said it will delete my efs part. so i did haha lost my imei bootloader serial number and everything that makes my note a phone. a few days later i was at it again but this time i was going to fix it hoorah! so read and read bout efs part and googled some more and more.. and found this..
http://forum.xda-developers.com/showthread.php?t=1801997
what i did was backed up my new notes efs/ nv files and used them in my other note.. now i have 2 notes with same serial number and imei i gave one to my wife and both are working like new.. but having 2 phones on same family plan with same ime/sderial numberi just wont cut it. so i decided to change the imei and foud this....
http://forum.xda-developers.com/showthread.php?t=1804123
the old imei is bad and wont work so i need a different one.. lucky i had a old samsung behold2 laying around the house .. turned it *#06# a new imei!! yay now i dont have a clone phone but more of Frankenstein monster.. cool huh when i log in to my tmo account it says samsung behold on the other line,,
this is for educational purposes only goddamit "
Sent from my SGH-T889 using xda app-developers app
Hi all. I am having an issue with my phone. I bought this phone and it was running on 4.1.1 stock. I wanted to unlock it for T-mobile using the free unlock method (sha256_off). When I put in my T-mobile microsim (which was cut from regular sim) I cannot connect to the mobile network. Instead of bars I see a circle with a line through it. I tried a friend's ATT microsim and it acted the same way. Does anyone know what else I can try to get it to work? I called ATT to verify that the IMEI is clean and multiple reps confirmed it is.
The other question I have is if this is some hardware issue can I still get the Samsung warranty to fix it? My phone had the glass replaced (not full LCD), would they reject the warranty for that reason if I sent it in?
Thanks so much!
jb417 said:
Hi all. I am having an issue with my phone. I bought this phone and it was running on 4.1.1 stock. I wanted to unlock it for T-mobile using the free unlock method (sha256_off). When I put in my T-mobile microsim (which was cut from regular sim) I cannot connect to the mobile network. Instead of bars I see a circle with a line through it. I tried a friend's ATT microsim and it acted the same way. Does anyone know what else I can try to get it to work? I called ATT to verify that the IMEI is clean and multiple reps confirmed it is.
The other question I have is if this is some hardware issue can I still get the Samsung warranty to fix it? My phone had the glass replaced (not full LCD), would they reject the warranty for that reason if I sent it in?
Thanks so much!
Click to expand...
Click to collapse
Im having the same issue... please help!!!
jb417 said:
Hi all. I am having an issue with my phone. I bought this phone and it was running on 4.1.1 stock. I wanted to unlock it for T-mobile using the free unlock method (sha256_off). When I put in my T-mobile microsim (which was cut from regular sim) I cannot connect to the mobile network. Instead of bars I see a circle with a line through it. I tried a friend's ATT microsim and it acted the same way. Does anyone know what else I can try to get it to work? I called ATT to verify that the IMEI is clean and multiple reps confirmed it is.
The other question I have is if this is some hardware issue can I still get the Samsung warranty to fix it? My phone had the glass replaced (not full LCD), would they reject the warranty for that reason if I sent it in?
Thanks so much!
Click to expand...
Click to collapse
Did it ever work before you did the unlock?
Once it is opened by any repair shops/person other than Samsung your warranty is void. They may take it in for repair but it will cost you money.
Trying doing a firmware recovery via Kies. Just search on how to do a manual recovery by putting your phone into download mode and also having your imei ready in hand. This will/may get the phone back to factory stock. Hope that helps.
Sent from my SAMSUNG-SGH-I317 using xda app-developers app
No signal bars usually means no compatible modem or data is disabled. Try an at&t sim and see if data is turned off.
Also check your APNs, no apn, no service... They should automatically be downloaded from the carrier, usually.
Hi everyone,
I have, hopefully, a simple problem. I recently upgraded to a galaxy s4 from the s3. the s3 is a year old as my corporate contract allows me to upgrade my phone every year. so I am with bell, and my wife is with telus. she wanted my s3 since she has the iphone 4 and is sick of it. I updated the software on the s3 about 3 weeks ago so some of the threads on here wouldn't work for unlocking it. I went to the cell unlocker website and paid for a code. I still have the email they sent with all the codes, unlock, freeze etc, and it worked. I put her sim card in and could text and call out. the phone says telus where it said bell before. however the data will not work. Wi-Fi does but mobile data will not. we went to a telus store, they upgraded her sim card but to no avail. I tried searching for threads here but didn't come up with something like this. the phone is stock, no mods or anything, I even reset it back to factory settings, sim still works just no mobile data. I tried to get bell to unlock it before but they said they couldn't cuz it was tied to a contract.
I hope someone has seen this before and can help because i'm at a loss.
thanks for any ideas
skip77j said:
Hi everyone,
I have, hopefully, a simple problem. I recently upgraded to a galaxy s4 from the s3. the s3 is a year old as my corporate contract allows me to upgrade my phone every year. so I am with bell, and my wife is with telus. she wanted my s3 since she has the iphone 4 and is sick of it. I updated the software on the s3 about 3 weeks ago so some of the threads on here wouldn't work for unlocking it. I went to the cell unlocker website and paid for a code. I still have the email they sent with all the codes, unlock, freeze etc, and it worked. I put her sim card in and could text and call out. the phone says telus where it said bell before. however the data will not work. Wi-Fi does but mobile data will not. we went to a telus store, they upgraded her sim card but to no avail. I tried searching for threads here but didn't come up with something like this. the phone is stock, no mods or anything, I even reset it back to factory settings, sim still works just no mobile data. I tried to get bell to unlock it before but they said they couldn't cuz it was tied to a contract.
I hope someone has seen this before and can help because i'm at a loss.
thanks for any ideas
Click to expand...
Click to collapse
Have you looked into the APN settings? I have them around here somewhere. I can locate them and forward them to you if you'd like. You can also find them right on the Telus website. I'm thinking that's a good place to start.
gurusportscanada said:
Have you looked into the APN settings? I have them around here somewhere. I can locate them and forward them to you if you'd like. You can also find them right on the Telus website. I'm thinking that's a good place to start.
Click to expand...
Click to collapse
that would be awesome, thanks. I know the rep for the telus kiosk at Devonshire mall went in to look at a few things, but he wasn't sure and google what was happening but he said it was all at&t stuff, then gave me back my phone. but yeah I would appreciate the info. not sure if my email shows or not but it is [email protected]. I will try that out and post back as to what is happening.
hey xda family long time no see, im just curious to see if anyone knows about this. i went to best buy to update my unlocked att note 4 since im on metro pcs and can't get the update because im on different carrier. when i went to the desk and told the guy what i wanted to do, he said no problem and i handed him my phone. when he plugged it up he had asked if it was an unlocked device and i said yes, he then asked if i had att i said no im on metro. he then said unfortunately because of best buys policy that he can't update my phone because i wasn't on att which didn't make any sense because i did the same thing with my last note 4 that unfortunately got watered damaged. apparently somebody with an unlocked t mobile phone tried to update through best and it hard bricked his phone, which is odd to me because the only way you could HARD brick your phone is unless he had the exynos note 4 or he had tried to install official software on a modified device which is a big no no. he kept telling me that because im on metro pcs i'd have to go to odin and reflash my note 4 back to att which made no sense because it's still an att phone it's just on a different carrier. i do know as long as you install the right firmware for your device in this case an update file thats exclusively for sm-n910a devices. what gives did i run into a clueless rep? im thinking of going to another best buy and just taking out the sim card and play stupid when they bring up the word unlocked. sorry for the long paragraph folks
omnipotent93 said:
hey xda family long time no see, im just curious to see if anyone knows about this. i went to best buy to update my unlocked att note 4 since im on metro pcs and can't get the update because im on different carrier. when i went to the desk and told the guy what i wanted to do, he said no problem and i handed him my phone. when he plugged it up he had asked if it was an unlocked device and i said yes, he then asked if i had att i said no im on metro. he then said unfortunately because of best buys policy that he can't update my phone because i wasn't on att which didn't make any sense because i did the same thing with my last note 4 that unfortunately got watered damaged. apparently somebody with an unlocked t mobile phone tried to update through best and it hard bricked his phone, which is odd to me because the only way you could HARD brick your phone is unless he had the exynos note 4 or he had tried to install official software on a modified device which is a big no no. he kept telling me that because im on metro pcs i'd have to go to odin and reflash my note 4 back to att which made no sense because it's still an att phone it's just on a different carrier. i do know as long as you install the right firmware for your device in this case an update file thats exclusively for sm-n910a devices. what gives did i run into a clueless rep? im thinking of going to another best buy and just taking out the sim card and play stupid when they bring up the word unlocked. sorry for the long paragraph folks
Click to expand...
Click to collapse
Most of those reps are clueless.
Your phone is an AT&T version and is running AT&T firmware. Just tell them that it's an AT&T phone. Don't mention that you're using an unlocked device on Metro. I think you may have confused him by telling him that. He may have thought your Note 4 was a Metro version and running Metro firmware. They only have AT&T, Verizon, Sprint, and T-Mobile firmware. They may have international too, but not sure. He probably was afraid to flash AT&T firmware onto what he thought was a Metro phone.
Again... clueless. I went there once and the idiots refused to work on my phone (needed to be reflashed and I couldn't get Odin to work) because I was using Nova Launcher. The guy said it wasn't Samsung's home screen and that I had hacked the phone to change it. Well, first, the 910a isn't rootable, and second, a launcher has nothing to do with root.
Sent from my SAMSUNG-SM-N930A using Tapatalk
So you have a N910a unlocked on Metro PCS and you wanted to have the software updated to the latest? And you brought it into a Best Buy store to have them update the software? (sorry, your post is hard to read in a big block form like that).
May I ask: have you thought to try the update yourself? Even if you pulled the SIM card and connected via Wifi...
HotShotAzn said:
So you have a N910a unlocked on Metro PCS and you wanted to have the software updated to the latest? And you brought it into a Best Buy store to have them update the software? (sorry, your post is hard to read in a big block form like that).
May I ask: have you thought to try the update yourself? Even if you pulled the SIM card and connected via Wifi...
Click to expand...
Click to collapse
You need an AT&T sim card in order to get the update OTA. That, or the Odin files. Are the latest Odin files uploaded? If so, then that'd be the easiest (DIY) solution here. Make sure to back up your files though.
Sent from my SAMSUNG-SM-N930A using Tapatalk
thank you all for your input, i managed to get the latest firmware through another best buy that was within reasonable driving distance. however, i still think att sucks for not allowing the bootloader to be unlocked and for being slow with marshmallow it's ridiculous. if att had the image files posted somewhere i wouldn't mind doing it myself.
omnipotent93 said:
hey xda family long time no see, im just curious to see if anyone knows about this. i went to best buy to update my unlocked att note 4 since im on metro pcs and can't get the update because im on different carrier. when i went to the desk and told the guy what i wanted to do, he said no problem and i handed him my phone. when he plugged it up he had asked if it was an unlocked device and i said yes, he then asked if i had att i said no im on metro. he then said unfortunately because of best buys policy that he can't update my phone because i wasn't on att which didn't make any sense because i did the same thing with my last note 4 that unfortunately got watered damaged. apparently somebody with an unlocked t mobile phone tried to update through best and it hard bricked his phone, which is odd to me because the only way you could HARD brick your phone is unless he had the exynos note 4 or he had tried to install official software on a modified device which is a big no no. he kept telling me that because im on metro pcs i'd have to go to odin and reflash my note 4 back to att which made no sense because it's still an att phone it's just on a different carrier. i do know as long as you install the right firmware for your device in this case an update file thats exclusively for sm-n910a devices. what gives did i run into a clueless rep? im thinking of going to another best buy and just taking out the sim card and play stupid when they bring up the word unlocked. sorry for the long paragraph folks
Click to expand...
Click to collapse
That is not cool. Call Samsung on them. I wasn't even questioned either time. Samsung referred me to the samsung experience at Best Buy in the first place.