Develop Bugs

(Solved) Orange upgrade, no sim card included, lost GSM networks.

OK so received my nexus a couple of days ago, never got a new sim with it so just used my old one. Tonight I have lost signal and data connection (wifi working) and am wondering what the cause of my lack of signal might be down too. I have emergency calls only displayed. Anyone facing this on orange network tonight? Maybe the network is down?
Do I need newer sim? I tried turning off and on a few times and also the command through terminal emulator
Su
Killall servicemanager
Which normally reboots the phone how ever this just made the nexus hang and freeze ans had to pull battery for reboot.
As mentioned I'm on orange, live in the UK and yes I paid my phone bill.
Suggestions?
Sent from my Galaxy Nexus using xda premium

You should have received a new sim, even for an upgrade.
Looks like your old one has been de-activated by Orange.
Contact them and see if they may be able to activate again. Good luck.

Just a thought but have you checked your apn settings?
Sent from my Galaxy Nexus using Tapatalk

Stea1thmode said:
Just a thought but have you checked your apn settings?
Sent from my Galaxy Nexus using Tapatalk
Click to expand...
Click to collapse
Apn is still checked. I have no signal at all only emergency calls is displayed. Old sim is probably deactivated. Another mistake from p4u damn them for not sending new sim.
Sent from my Galaxy Nexus using xda premium

Did you get this sorted then, our P4U orange upgrade brother?
I posted a similar problem in the other thread where my old sim deactivated and the new one didn't activate- but when I woke up in the morning it was activated.

My Orange upgrade via P4U came along with a letter which had a small black envelope stapled to it - this contained the new SIM.
The old SIM is set to deactivate a couple of days or so after your phone is posted to you.

Problem solved, old sim had to be reactived and new one in post. Thanks guys.
Sent from my Galaxy Nexus using xda premium

Simple Mobile & Samsung Galaxy S3

Hello Guys,
Strange problem here, I am a simple mobile customer, using a Samsung Galaxy S3 ( Unlocked , rooted and have custom rom ). The phone was working perfect until 8 am yesterday! I didnt do any changes , all of a sudden the phone will not register to the Simple network.
However, the sim works fine with an S2! AT&T sim works fine with my S3 also! So i can't figure out what the problem is !!!
Thanks,
Joe.

joealex said:
Hello Guys,
Strange problem here, I am a simple mobile customer, using a Samsung Galaxy S3 ( Unlocked , rooted and have custom rom ). The phone was working perfect until 8 am yesterday! I didnt do any changes , all of a sudden the phone will not register to the Simple network.
However, the sim works fine with an S2! AT&T sim works fine with my S3 also! So i can't figure out what the problem is !!!
Thanks,
Joe.
Click to expand...
Click to collapse
Simple mobile user here. Works fine for me. maybe restart phone? check the network setting, maybe it routed to different carrier.

Might be blacklisted? Try to do a complete wipe and reinstall the system.
Sent from my SGH-T999 using XDA Premium HD app

Sounds like it was blacklisted.
I was wondering if blacklists apply to MVNOs. Like the case in point, will a phone blocked on T-Mobile work on Simple Mobile even though Simple uses Tmobile network.

As of 31 October 2012, the U.S. Cellular Providers are sharing IMEI/ESN data to ensure that phones blacklisted on one carrier CANNOT be activated on another carrier. T-Mobile and AT&T are also tied into the international GSM IMEI Blacklist Database to ensure that phones blacklisted overseas cannot be activated in the U.S. and vice-versa.
Sent from my SGH-T999 using Tapatalk 2

Is there anyway to protect yourself while buying a used phone off of ebay/craigslist to make sure the phone is not reported stolen later?
Thanks

Meet them at a service store if using craigslist for a rep to check the status.
Sent from my SGH-T999 using Tapatalk 2

Sounds like the imei is blacklisted likely stolen phone. I always buy phones online and ask that they have the original box so I can avoid this.

The phone was bought new though! I have the box and everything and it did work on simple mobile for about month and a half! the phone is rooted and flashed multiple roms but no luck!

joealex said:
The phone was bought new though! I have the box and everything and it did work on simple mobile for about month and a half! the phone is rooted and flashed multiple roms but no luck!
Click to expand...
Click to collapse
Go into settings and see if the imei still shows up? Sometimes the IMEI is lost while flashing roms. This would not allow the phone to get service. Was this after you flashed a rom?

I'm having the same problem! Except it stopped working around Friday which was December 14th. I've tried to troubleshoot this myself and the only thing I can come up with is that it's because I unlocked my phone. I got this phone brand new mid october and I've been using simple mobile with it since. Then last week I used that free unlock for Galaxy S3's and Note 2's via dialing the code in and going to the the network lock and switching it off. Last Tuesday, I tested it with an AT&T sim to confirm it was unlocked as I needed it for use in Japan and it worked fine. Then it suddenly stopped working last Friday.
Here are the things I've done:
1) Attempted to use a T-Mobile/AT&T SIM in my phone to confirm that my phone works and isn't "blacklisted" I've called and texted with those sims.
2) I put my simple mobile SIM into another T999 Galaxy S3 and it worked fine without setting up APN settings. I received my texts and voicemails as soon as the SIM was in. The only difference between my phone and that phone is that I unlocked mine and my friend left his locked It was the same model phone, the T999 T-Mobile version of the S3.
3) I've called up CS for Simple Mobile and they've went through all their "troubleshooting tools" and even called up their tech support with T-Mobile to confirm that my phone is getting coverage. The interesting thing that they kept telling me that is on their system and T-Mobile's systems, they see my phone as connected and idling which means I should be getting service.
4 and 5) I've factory reset my phone and bought a new sim card and did a sim swap and still no go.
And yes, if I type *#06#, I get my IMEI so I don't think my IMEI is "lost" unless there is another way to check. I've looked elsewhere for the solution and this is the only post where I found someone having the same exact problem as me.
The method I used for the unlock is this one: http://forum.xda-developers.com/showpost.php?p=34661189&postcount=1
Any help would be greatly appreciated! Thanks!

cPlantesome
joealex said:
Hello Guys,
Strange problem here, I am a simple mobile customer, using a Samsung Galaxy S3 ( Unlocked , rooted and have custom rom ). The phone was working perfect until 8 am yesterday! I didnt do any changes , all of a sudden the phone will not register to the Simple network.
However, the sim works fine with an S2! AT&T sim works fine with my S3 also! So i can't figure out what the problem is !!!
Thanks,
Joe.
Click to expand...
Click to collapse
Joe,
Is this issue resolved? Please let me know I'm also facing same issue..
Thanks..

Did u guy try get a new sim card from simple mobile? The sim might b bad. It worth a shot
Sent from my SGH-T999 using xda app-developers app

chityala said:
Joe,
Is this issue resolved? Please let me know I'm also facing same issue..
Thanks..
Click to expand...
Click to collapse
i got it same problem has no one fixed this or even no WY it happened . no help on the net anywhere

Phone probably blacklisted. Go to check esn free website. On the dropdown box look for the blacklisted imei and enter yours to see if it is in their system. You can also try calling T-Mobile.
Sent from my SGH-T889 using Tapatalk 2

[Q] Unlocked TMobile Samsung Note II no data on ATT Wireless

Hello All,
I am having an issue where I am unable to get any data on my Unlocked TMobile Samsung Note II. I am currently using a ATT One X+ and get full bars of LTE service in my area, while I understand I will not be able to get LTE service on the device, I cannot get any data. The default APN on the phone was Cingular 410, I've also attempted to create a new APN mirroring the exact settings on my HTC One X+. I've reflashed the stock OS and bootloader and issue persists.
I've done some searching and found one similar issue, I am currently using a NANO LTE slim from my ATT iPhone 5 with a nano to micro converter. The post I found said the user had some issue doing this as well and went to ATT for a LTE Micro SIM and his issue was solved. I'm not sure how this would make a difference since the Nano to Micro works just fine in my ATT One X+.
I was under the impression from what I read online I would just need to pop in my ATT LTE sim into the Unlocked TMobile Note II and be on my way with any data lower than LTE. I have also verified I am successfully able to make calls with the ATT sim inserted into the Unlocked TMobile Note II
Any insight would be beneficial? Thanks!

Did you change the apn?
Sent from my SGH-T889 using XDA Premium HD app

I put my sim and it works just fine I get hspa
Sent from my SGH-T889 using xda app-developers app

Will of fire said:
I put my sim and it works just fine I get hspa
Sent from my SGH-T889 using xda app-developers app
Click to expand...
Click to collapse
Turns out I thing I got scammed, thanks craigslist. I think the modem is blown out on this phone, My phone will not even register a SIM is inserted in it anymore, even when using a TMobile SIM.
Is there anything I can do, go to TMobile or reach out to Samsung for support?

exp0se said:
Turns out I thing I got scammed, thanks craigslist. I think the modem is blown out on this phone, My phone will not even register a SIM is inserted in it anymore, even when using a TMobile SIM.
Is there anything I can do, go to TMobile or reach out to Samsung for support?
Click to expand...
Click to collapse
Would you mind sharing what happened and what's wrong with the modem? When you bought the phone, didn't you put your sim in and test it?

exp0se said:
Turns out I thing I got scammed, thanks craigslist. I think the modem is blown out on this phone, My phone will not even register a SIM is inserted in it anymore, even when using a TMobile SIM.
Is there anything I can do, go to TMobile or reach out to Samsung for support?
Click to expand...
Click to collapse
You need to do some work, but im pretty sure everything can be back up and running, another user was able to restore the blown efs/nv/modem on a messed up GNII, once he had that working, even injected a Behold imei onto the phone and get full service...
Search the forum for the thread, ill try to find it and post it here for ya
Edit: here is what the guy did... the links he refers you to should show you all the steps you need to do... hopefully this helps....
"Here is what i had... i lost my note and got a replacement.. then i found my note in my girls car.. no service i insert my sim no service my imei was blacklisted. so i googled ways to change my imei. no dice the terminal emulator way didnt work. i said i got a paper weight and i can **** with it so i did.. got in the service mode *#197328640# and toyed with everything in there.. lost all the network setting and signal and in the
umts /debugmode /common/ rebuild nv it said it will delete my efs part. so i did haha lost my imei bootloader serial number and everything that makes my note a phone. a few days later i was at it again but this time i was going to fix it hoorah! so read and read bout efs part and googled some more and more.. and found this..
http://forum.xda-developers.com/showthread.php?t=1801997
what i did was backed up my new notes efs/ nv files and used them in my other note.. now i have 2 notes with same serial number and imei i gave one to my wife and both are working like new.. but having 2 phones on same family plan with same ime/sderial numberi just wont cut it. so i decided to change the imei and foud this....
http://forum.xda-developers.com/showthread.php?t=1804123
the old imei is bad and wont work so i need a different one.. lucky i had a old samsung behold2 laying around the house .. turned it *#06# a new imei!! yay now i dont have a clone phone but more of Frankenstein monster.. cool huh when i log in to my tmo account it says samsung behold on the other line,,
this is for educational purposes only goddamit "
Sent from my SGH-T889 using xda app-developers app

"your sim card does not allow the connection to this network" HTC One X

Hey guys!
Ive just woke up 2 days ago with this error "your sim card does not allow the connection to this network" and I have no network signal.
Tried everything, I was on Ordroid 14.0.0 , installed 15.0.0 now im back on stock firmware, still nothing, tried a different sim card and doesn't work (only one from a different country its working)
The sim card I was using for 6 months on this phone is working on any other phone.
Can anyone help me with this issue please?
Thank you very much!

2 scenarios:
1. Your SIM card tray is busted (hardware)
2. Your carrier has banned your IMEI
Did you buy your phone new or used?
Sent from my Nexus⁴ running Unicorns™

TToivanen said:
2 scenarios:
1. Your SIM card tray is busted (hardware)
2. Your carrier has banned your IMEI
Did you buy your phone new or used?
Sent from my Nexus⁴ running Unicorns™
Click to expand...
Click to collapse
Ive gave my Samsung Galaxy S2 for this one and that guy told me it doesn't have the papers anymore.
How come it worked fine for 6 -7 months?

canibus2677 said:
Ive gave my Samsung Galaxy S2 for this one and that guy told me it doesn't have the papers anymore.
How come it worked fine for 6 -7 months?
Click to expand...
Click to collapse
I don't wanna make any scary speculations but it is possible that the phone was stolen/lost and it eventually end up in your hands. Later the original owner requested the carrier to ban the device from it's network.
Again, just thinking out loud here... You should ask your carrier.
Sent from my Nexus⁴ running Unicorns™

I got the same problem with my HTC One S!
1) I check the ESN and it comes available not reported stolen.
2) I did Factory reset and clear all storage as well = nothing!
3) When i go into phone settings it reads the sim card because you can get the phone number and everything other info from the carrier but nothing! Even i change from GSM/WCDMA Auto to GSM only and back and picks up the Network but it doesn't let me connect... im giving up, i just dont know why keeps giving me the same message...:crying:

Tmobile Note 2 no network circle crossed out

Hi and thanks for any help that you can provide me.
I bought an Galaxy Note 2 SGH-T889 Tmobile version like 7 months ago from a store or reseller in Toronto Canada, the phone was in theory factory unlock, to use with the Wnmobile network which uses the same frequency as Tmobile. The phone was working until 2 days ago. Well always the phone has issue connecting to the network in some specific areas, specially because the Wind network it's not that good, but during the last 2 weeks I noticed more and more problems and some times it was just disconnected showing a circle with an slash or crossed out. After reboot the phone usually fixed the problem, until 2 days ago I had to do it every 2 hours and then the next day it just was permanent. I tried everything so far:
Remove battery and reboot
Remove battery and SIM card and reboot
Use a diiferent SIM card from my son's phone
Replace for a new SIM card
Clear Cache
Factory Reset
Reflash the modem with Odin
The phone has the latest stock ROM 4.1.2, BASE T889UVBMD1
The problem is Samsung say because it's a Tmobile they can not support it here, I have to send the phone to Samsung USA, I still fighting with the store because they said it will be covered locally, but that is another story.
I red many post talking about similar problems with the Galaxy S3 or S4 and one said that installing Jedi X14 fixed the problem, but to do that I think I have to root the phone, which not be a big problem.
The other weird thing is the phone works using other SIM card GSM, not tested with a LTE SIM.
There is any way to test if the radio/antenna for the WCMDA is disabled or broken
Thanks

fasterfoxy said:
Hi and thanks for any help that you can provide me.
I bought an Galaxy Note 2 SGH-T889 Tmobile version like 7 months ago from a store or reseller in Toronto Canada, the phone was in theory factory unlock, to use with the Wnmobile network which uses the same frequency as Tmobile. The phone was working until 2 days ago. Well always the phone has issue connecting to the network in some specific areas, specially because the Wind network it's not that good, but during the last 2 weeks I noticed more and more problems and some times it was just disconnected showing a circle with an slash or crossed out. After reboot the phone usually fixed the problem, until 2 days ago I had to do it every 2 hours and then the next day it just was permanent. I tried everything so far:
Remove battery and reboot
Remove battery and SIM card and reboot
Use a diiferent SIM card from my son's phone
Replace for a new SIM card
Clear Cache
Factory Reset
Reflash the modem with Odin
The phone has the latest stock ROM 4.1.2, BASE T889UVBMD1
The problem is Samsung say because it's a Tmobile they can not support it here, I have to send the phone to Samsung USA, I still fighting with the store because they said it will be covered locally, but that is another story.
I red many post talking about similar problems with the Galaxy S3 or S4 and one said that installing Jedi X14 fixed the problem, but to do that I think I have to root the phone, which not be a big problem.
The other weird thing is the phone works using other SIM card GSM, not tested with a LTE SIM.
There is any way to test if the radio/antenna for the WCMDA is disabled or broken
Thanks
Click to expand...
Click to collapse
If the phone is working fine with a friends sim card . There is nothing more then a issue with your sim. go to the store and have them to give you a new sim card or flash the one you have. I had that issue similar here with at&t all the time.. sims would just loose network.. The fix for me LEAVE AT&T
Good luck.

Yes, I replaced the SIM card and I got a new one.
Just trying to eliminate all the options, I just did a factory reset again, and put it back the SIM card, located outside in an area where I know there is a strong signal and the phone was able to connect to the network and I install the account ans the apps just to test the data connection and it works fine. I was outside for 20 minutes with no problem. Later go back in the building, as soon I was inside for a few minutes the phone lose connection and the circle is back, then reboot again several times, and the phone does not recognize any network, Searching and no network is available.

Aww you left out that it only does this inside but works outside.. I Would say something is blocking the signal. LIKE maybe the building..
i have two bars in my house 3 on the deck and full signal in my yard ...
its just how it is..

erica_renee said:
Aww you left out that it only does this inside but works outside.. I Would say something is blocking the signal. LIKE maybe the building..
i have two bars in my house 3 on the deck and full signal in my yard ...
its just how it is..
Click to expand...
Click to collapse
But he said it was working in side for many month then all a sudden it doesn't work? I understand I live in a mobile home and reception sucks but that from the start but his was working for couple months. I would say he's phone reception receiver w/e it is or something in the phone is screwing up and it will need repairment or replace or service just taking a dump and getting worse.

jcervantes11 said:
But he said it was working in side for many month then all a sudden it doesn't work? I understand I live in a mobile home and reception sucks but that from the start but his was working for couple months. I would say he's phone reception receiver w/e it is or something in the phone is screwing up and it will need repairment or replace or service just taking a dump and getting worse.
Click to expand...
Click to collapse
You could be right.. or maybe even the provider having issues with that tower .. its a tough thing to figure out..

Thanks for your ideas.
I get tired of trying to figure out was is the problem, so I got a SIM card from a diiferent provider which has the best network coverage and power, and i'ts happending the same, the majority of th etime the strength level is around -110 db even outside, with both providers, so it's the phone.
Now the question is could be possible that the antenna cable got disconnected or broken, (yes I dropped the phone a few times but nothing major) and it was working fine until few days ago. Another option it's some internal hardware is not working normally.
Now I have to find a way to repair becasue Samsung Canada does not want to do it becasue its a Tmobile phone.
Thanks, again.

fasterfoxy said:
Thanks for your ideas.
I get tired of trying to figure out was is the problem, so I got a SIM card from a diiferent provider which has the best network coverage and power, and i'ts happending the same, the majority of th etime the strength level is around -110 db even outside, with both providers, so it's the phone.
Now the question is could be possible that the antenna cable got disconnected or broken, (yes I dropped the phone a few times but nothing major) and it was working fine until few days ago. Another option it's some internal hardware is not working normally.
Now I have to find a way to repair becasue Samsung Canada does not want to do it becasue its a Tmobile phone.
Thanks, again.
Click to expand...
Click to collapse
Anybody with same provider as you? Invite them in you're home see if they have connection. It's best if the person have same phone and same company. Can you send directly to Samsung? I have bad phone service my area with s2 and note 2 but my friend with evo 3d has more bar then me and its made by htc but could be two things ur phone crapping out on you which need repairment or like the guy above said tower signal getting weaker. It is hard to find out. Maybe for now for a bit since it's screw up try a rom but then again rom doesn't control radio settings section but wouldn't harm. Good luck.

I'm having the same issue since last month... but with any SIM card.
The network signal strengh rests between -89 to -110 dBm. (Horrible)
The network type is always UNKNOWN:0.
What I already tried:
- Using other SIM.
- Flashing Stock ROM
- Flashing Custom ROM (CM 10.1)
- Flashing all 5 avaliable modems.
What happens:
When I get VERY close to a network antenna... I can make calls and stuff...
What can be happening:
Hardware issues - T-Mobile latest LTE unlocking update maybe burned my antenna (or some network signal related hardware).
Software issues - Can't see how since I used many variations of ROM/Modem.
I live in Brazil and my network is TIM 47. I have a Samsung Galaxy Note II T889.
If anyone can confirm perfectly to me what composes the T889 antenna components... that would be nice...
I want to buy those parts from eBay and trying fixing my phone.

Thanks for your feedback it's really valuable becasue it's almost the same situation. Today I cleared up the situation with Samsung, if I want to be service under the warranty I have to bring the phone to one of repair centres in USA which it's kind of problem because I can do it only in the weekends but not impossible or what I'm doing tomorrow is to have an assessment by one of the repair centres in Toronto and I have to pay in this case, if it's something reasonable.
In my case I did not update the phone in 2 months at least so it's not software in my case, but one difference could be I got a new job 3 months ago, in my previous job the majority of the time I got 5 bars , I guess the cell tower was close to that place, and in my house the coverage it's good. In my new job, my office it's in the middle of the building, far from the windows, so the signal always was really bad, 0-1 bar.
Wondering if could be possible that a bad connection can burn the antenna or the circuit that controls the connection.
The other thing is there are many customers specially for the Galay S4 complaining about a similar problem, and I did not find any answer on how to fix this problem.
I'll post any update just in case it can help someone else.
Thanks.

Did you try to disable lte and use 4g/3g/2g only?
Sent from my SGH-T889 using xda app-developers app

darekz said:
Did you try to disable lte and use 4g/3g/2g only?
Sent from my SGH-T889 using xda app-developers app
Click to expand...
Click to collapse
Well... I did... and the problem persists.

Try to enable and disable wifi calling.
Sent from my SGH-T889 using xda app-developers app

A also have this problem with T-Mobile Note 2 and have already tried everything you guys have...I guess I got no choice but to request a replacement which sucks because my phone was pristine and worked perfectly otherwise. It's just the damn weak to no signal that's driving me crazy. Especially since I'm paying for premium data coverage and it's pretty much money in the trash every month.

That's it. I made the call and the replacement arrives in a couple days. They offered me the "jump" program. Anyone on that? Is that worth doing on T-Mobile?

I traded an unlocked i317m for a g pro. I just picked up a unlocked t889 as welll. The person with my old i317m want my t889 since hes using simple mobile. Problem is when I went to trade I put his sim in my t899 it wont register on tmobile. Seems its only working with at&t as thats the service I have. Now with the i317m I gave him originally it works with any sim. How is this possible that a unlocked tmobile t889 wont register with his sim on tmobile network but the unlocked i317m works with any sim?

Yesterday I replaced the microUSB module that is connected with the antenna and replaced the SIM card module too.
That did NOT worked.
So... the problems is problably on the mainboard/chipset... too expensive to fix.
Another big hardware failure for Samsung's history.

I've had the replacement for about a week now. So far no signal problems. It's like when I first got my original phone. I'm sticking with the note 2 for at least another 6 months since I joined the jump program. Can't wait to see the note 3 next week

Update just to close this case
Well, after I sent the phone for repair to Samsung USA, I got it back and the problems happened again after a few days, then I sent it back for the second time to Samsung, got it back and the problem happened again after a few weeks. Basically, I'm getting rid of this phone, now the warranty is already expired and half of the time the phone was full of problems with the network.
The lesson in this case is to avoid getting hardware from the first batch (to wait a few months after the launch) or without a long term warranty (3 years), and probably will be my last Samsung device.
:crying:

Diesel-30 said:
Can't wait to see the note 3 next week
Click to expand...
Click to collapse
You mean Note 4, no?