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Are any of you guys having any drop call issues? My SG2 shows 4 full bars of reception while on a call and the call goes silent for a few seconds before it drops. It does this at home, on the road and at work.
Funny story…last night while driving home from work, I kept the screen lit and talked on the phone using my jawbone Bluetooth. I watched the bars drop down to 1 even 0 at one point yet the call never dropped that time. Isn’t that ironic
Unfortunately for me, all of these areas I have trouble are dead in the middle of excellent tmobile 4G coverage. My old phones never had this issue (HTC Sensation, iphone 4 etc)in these same exact areas.
So far, I’ve spoken with 611 & had the local TMO store replace my sim card but the phone still drops calls.
Would hate to have to exchange it for a new one but it looks as if I have no choice. Are any of you guys having any reception issues? If so please use this space to talk about it
EDIT
In case anyone asks, I'm using the original sim card that came with the phone. TMO store also pulled another SG2 sim card out for me to swap last night but so far the problem still persists
it could be software related, or it might very well be a hardware issue
are you still on stock, or have you flashed anything yet?
AllGamer said:
it could be software related, or it might very well be a hardware issue
are you still on stock, or have you flashed anything yet?
Click to expand...
Click to collapse
I'm still running my stock rom. Sunday Night, I flashed the Odin root on the stock rom and ran that for two days. Afterwards I uninstalled the Odin root and went back to stock when I discovered the call drop issues in fear I'd have to return my phone back to the store.
Its been two days back on the stock unrooted rom and I'm still noticing the same reception issues.
For the root, I followed the instructions in this thread.
To unroot, I followed these instructions.
Everything went well in fact I'm using Galaxy S2 right now. Do you guys think this root could be the cause of my reception issue?
I Just took my phone back to stock, locked bootloader state and that still did not work.
No amount off turning data on/off works and neither does switching from CDMA/LTE to CDMA.
Is there a number like *228 that i can call to try reactivating it?
Is there anything I can do short of taking it back?
and my wifes incredible 2 can connect to the 3G.
Have you taken the SIM out and booted the phone up without it and then powered it back down and then put the SIM back and powered it backup to see if that does it?
bgmikejr said:
Have you taken the SIM out and booted the phone up without it and then powered it back down and then put the SIM back and powered it backup to see if that does it?
Click to expand...
Click to collapse
nope, but i will.
EDIT: Nothing.
powered down, simcard out, power on, powered off, simcard in, powered on.
Simcard out I was actually NOT on any network at 0dbm. Simcard in it says i am on a network, with signal of 120dbm...
booo
I sure hope these **** third party retailers have one still.
It takes a minute to connect sometimes...give it time ..toggle wifi helps.
Sent from my Galaxy Nexus using Tapatalk
trentonw said:
It takes a minute to connect sometimes...give it time ..toggle wifi helps.
Sent from my Galaxy Nexus using Tapatalk
Click to expand...
Click to collapse
i have been battling it all day.
Not once has it connected to 3G.
Am I really the only person with this problem?
crap.
You aren't the only one...I had to return mine. I hope they get their head out of their anatomy & fix their radio/signal strength issue. When they get it fixed I will get another one, but I didn't want to risk my return window ending before they get it straight.
strongergravity said:
You aren't the only one...I had to return mine. I hope they get their head out of their anatomy & fix their radio/signal strength issue. When they get it fixed I will get another one, but I didn't want to risk my return window ending before they get it straight.
Click to expand...
Click to collapse
tomorrow is my 14th day, it will be returned tomorrow
This just started happening to me on my 20th day of having the phone...after over 2 hours sitting in the Verizon store yesterday they told me that a maintenance release was expected to be pushed out the end of January that "SHOULD" address this exact issue. Other than that they told me I was SOL.
So I am now carrying around a brick that is less than 30 days old. I am starting to wish I didn't trade in the Rezound I was borrowing until the nexus came out.
This happened to me 2 days ago. It is still not fixed.
I can connect to V's 4G, but when I toggle to CDMA, I get gray bars-no data connection.
I don't know if my 3G antennae got fried or what, but is there a way to reset it?
My Galaxy Nexus is rooted/unlocked but no ROMs.
I don't remember messing around with the radio.
I have tried rebooting, wifi-toggle, airplane mode toggle.
I have not tried flashing 4.0.2.
I have not tried removing the SIM card then turning it on.
I have not tried doing a factory reset.
Any suggestions?
I had this exact problem two days ago as well. I went to the Verizon store and the only thing they tried that worked was giving me a new SIM card. Try a new card. Why mine stopped working for 3G data I do not know.
Sent from my Galaxy Nexus using xda premium
I don't think it'll connect to any network if the sim card is out of the phone, its possible you have a bad sim card.
Sent from my Galaxy Nexus using Tapatalk
ryguy5254 said:
This happened to me 2 days ago. It is still not fixed.
I can connect to V's 4G, but when I toggle to CDMA, I get gray bars-no data connection.
I don't know if my 3G antennae got fried or what, but is there a way to reset it?
My Galaxy Nexus is rooted/unlocked but no ROMs.
I don't remember messing around with the radio.
I have tried rebooting, wifi-toggle, airplane mode toggle.
I have not tried flashing 4.0.2.
I have not tried removing the SIM card then turning it on.
I have not tried doing a factory reset.
Any suggestions?
Click to expand...
Click to collapse
I do not have anything real helpful, but I can tell you that flashing 4.0.2, doing a factory reset, relocking the phone, or swapping out the SIM card does not help this situation.
Just out of curiosity...What method did you use to unlock your phone? I am just wondering if its a certain method of unlocking that is causing this issue. I am unaware of anyone having this problem that has not unlocked their phone.
I've got a GSM not CDMA version but I got 2 phones from different places. The first lasted 3 days before it stopped connecting to my network. It went back under warranty and was acknowledged there was a problem - awaiting return, it's being repaired now.
My second one had lasted around 3 weeks and is now doing the same thing. I'll be taking this one back as well.
My sim works perfectly fine in all my other phones (HTC's and iPhone's) so that can't be the problem.
First phone was unlocked and custom ROM loaded. Second one is as per factory, hasn't been touched so IMO it can't be related to any "customization".
IMO Samsung/Google should have waited another month and sorted these issues out before releasing the phone. I won't be buying another Samsung phone after this one
It just started happening to me a couple days ago. It was working fine. When I'm on wifi for a extended period and switch to 3G it won't connect. But I can connect to 4G. If I reboot the phone it will connect to 3G.
white lie said:
I've got a GSM not CDMA version but I got 2 phones from different places. The first lasted 3 days before it stopped connecting to my network. It went back under warranty and was acknowledged there was a problem - awaiting return, it's being repaired now.
My second one had lasted around 3 weeks and is now doing the same thing. I'll be taking this one back as well.
Click to expand...
Click to collapse
Now you've got me worried. I am hoping that VZW was going to issue a fix & then I would buy another Gnex. If it is gonna commit suicide 3 weeks later...
connection issues
I have had similar issue.
Powering phone off did not help. For whatever reason, pulling the battery reset my data connection.
Its happened twice as of today.
stimr2 said:
It just started happening to me a couple days ago. It was working fine. When I'm on wifi for a extended period and switch to 3G it won't connect. But I can connect to 4G. If I reboot the phone it will connect to 3G.
Click to expand...
Click to collapse
The same thing is happening to me. If im on wifi for a long time and try to go to 3g, i just get the 3g signal with gray bars and no data connection. The only way i can get it to work is by rebooting my phone. Im running bugless beast, which is a stock rom, but i dont think it has anything to do with it.
this just happened to me today. yesterday 3g was fine now nothing. and with lte constantly dropping this is just a glorified "stupid" phone. i contacted samsung support and they said i need to contact carrier. i reverted to stock and flashed stock recovery and locked phone and still no luck. rebooting and removing sim does nothing. we got screwed with an inferior product
I was experiencing these problems all day yesterday. No 3g, only 4g. Reverted to stock and tried everything listed in this thread with no success of gaining a 3g connection.
However, i looked at my phone this morning and i have 3g connectivity again. I'm going to assume there was some maintenance going on because it hasnt dropped since being awake
Several days ago, my Verizon Galaxy Nexus began showing an "R" in the signal area, and "Roaming" in the pulldown. Sure enough, it shows that I'm roaming in the about phone information.
The strange thing is that I'm still getting 4G speeds, but my phone is no longer seeing 3G at all, and any time I make a phone call it goes from "R" to 4G.
I cannot dial any Verizon short codes as it tells me they are not valid.
I was on Liquid ROM with 4.0.4 radios when I noticed the issue, and switched to the 4.0.2 radios but the issue persists. I'm currently running CM9 and can't seem to fix it.
Verizon tech support was clueless too. I've verified with my wife's Galaxy Nexus that this isn't a specific issue with our tower, and my sim works great in her phone without issues.
Anyone seen this before?
What happens if you return to stock?
I'm doing that now
Flashed back to stock 4.0.2, same issue persists.
Anyone else have any suggestions?
I am having the same issue, did you find a resolution?
Verizon GNEX
Rom: ParanoidAndroid 1.4
Kernel: Lean Kernel 3.10.0
I have the same problem, but mine maybe a bit different.
I am stuck on "R" here, but I was roaming for 2 weeks in Canada. I am a crack flasher and I flashed JellyBean while in Canada so I am thinking I am provisioned for roaming there? I am downloading a new rom to flash here back in the USA on Verizon, hoping to fix the problem. I cannot access my dialer in JellyBean after I *228, so I cannot hit 1 to provision.
SoI will do a SuperWipe and flash will hopefully do the trick. If anyone figures out what to do please update
I ended up having to do an exchange on mine :-(
damn, that is gonna be lame if that is the case. I bought mine at BestBuy, so I have to do their Rapid Exchange program. Glad I purchased the warranty while I worked there
oc3rulz said:
damn, that is gonna be lame if that is the case. I bought mine at BestBuy, so I have to do their Rapid Exchange program. Glad I purchased the warranty while I worked there
Click to expand...
Click to collapse
Shouldn't really matter where you bought it. It's still under the manufacturers warranty so Verizon should take care of it unless I'm mistaken.
URPREY said:
Shouldn't really matter where you bought it. It's still under the manufacturers warranty so Verizon should take care of it unless I'm mistaken.
Click to expand...
Click to collapse
Verizon will take care of it if it is still under the manufactures warranty, just don't tell them where you bought it (they won't ask). I got mine from Wire Fly, and had to get it replaced due to faulty hardware, they sent it no questions asked.
thanks for the info guys!
Wanted to let you know my problem did indeed go away after I reflashed Slim Bean Alpha 4 here in the USA. I was roaming when I flashed JB, so I guess it picked up their provisions.
did you turn it off, pull the sim card.. wait 1min, then put the sim back in and start it up
Zep, I tried everything originally to make this thing work correctly. nothing helped every time to phone booted it went straight to R and never moved!
HOWEVER I do believe I have found the culprit!!! So everything worked beautifully all yesterday, no problems at all. This morning I decided that I would change the T-CDMA 64 on the bottom back to Verizon Wireless, well guess what. The second I added the "eri.xml" file to /data and reboot, I STARTED ROAMING!!!!
I went to root explorer and deleted the /data/eri.xml file and rebooted! VIOLA I have 4G back and it's not switching over!! So something is causing that eri.xml file to freak my phone and most likely others phones out!
oc3rulz said:
Zep, I tried everything originally to make this thing work correctly. nothing helped every time to phone booted it went straight to R and never moved!
HOWEVER I do believe I have found the culprit!!! So everything worked beautifully all yesterday, no problems at all. This morning I decided that I would change the T-CDMA 64 on the bottom back to Verizon Wireless, well guess what. The second I added the "eri.xml" file to /data and reboot, I STARTED ROAMING!!!!
I went to root explorer and deleted the /data/eri.xml file and rebooted! VIOLA I have 4G back and it's not switching over!! So something is causing that eri.xml file to freak my phone and most likely others phones out!
Click to expand...
Click to collapse
Glad that worked for you. I tried everything including a complete wipe and mine was still roaming even after reflashing the stock ROM.
Recently i have purchased a used Verizon Galaxy Nexus from a seller on ebay. It is in excellent shape and has no cosmetic damage to the phone. The persone i purchased it from was a reputable seller and had the feedback to back it up. Now with that said. The phone was listed as broken because the seller could not get the phone to connect to the Verizon cell network.
So i bought the phone thinking that maybe the phone had some deleted files on it that i could replace or better yet. Just flash all new software to the phone and remedy the problem. Thus i would have bought a phone for a quarter the price of a new one and have a fully functioning phone.
As far as flashing and roming goes. I am no novice. I have owned many Android phones, in fact thats all ive owned lol, but this one is causing me some frustration. So here is a list of the things i have done to remedy the problem to no avail...
1) Factory Reset- no go
2) Complete Re-Flash of the entire framework - Im talking everything. Careful fastboot flash of every elemet of the android ecosystem
3) Radio swapps from older versions to newer versions.
4) Multiple reboots and toggleing airplane mode over and over again.
5) Flashed several aftermarket roms.
6) Toggled the test mode in phone settings using the hidden menu (*#*#4636#*#*)
For a short period of time last night i was able to get the phone to display up to 3 bars of service using the method described in #6 I NEVER got data working and i could only temporarily call out. My girlfriend would see me calling in on her phone but immediately upon answering it would drop my call. The phone never rang on my end and it cannot receive calls. Also cannot send text messages.
I thought for sure i could fix this one, but for some reason it is being stubborn. Please Help me XDA!!! Your my only Hope!!!
P.S. As an aside i did take the phone apart and check to make sure nothing was damaged. All the components look top shape and all the little snap connectors are securely fastened. No metal contact prongs are bent and everything is clean of dirt and debris.
does it display your IMEI *#06#?
maybe some NV_DATA corrupted or it can be hardware issue
Does indeed show imei and I had it checked for lost / stolen / blacklist by Verizon. At the store now to get it checked out.
And that is actually meid that that code pulls.
Sent from my large and in charge GN2 using Forum Runner
And the verizon store could not do any good. Has anyone ever ordered a replacement back casing from ebay or anywhere else on the web? Im thinking it may be a ribbon cable somewhere. Maybe even the bottom board that houses the headphone jack and a series of winding antenna leads.
I am still open to suggestion though so anyone with any information on the matter please let me know.
EDIT: Been looking at Cell phone repair shop and they have the antenna / headphone replacement in stock. They also have the back mid frame with all the antennas on it as well.
I feel like this is a 50/50 shot in the dark as to which part i need to fix this problem. Gonna give them a call tomorrow and see.
I've ordered a new mid frame in the hopes that there is a torn ribbon cable somewhere in the old one. I'm still not certain that's what it is though.
Anyone with some insight please get back to me.
Sent from my Galaxy Nexus using Forum Runner
Bump.
Still need some help guys. This is a very perplexing problem that i would like to fix.
Anyone? Mods? Admins? Devs? I need some help here. Don't let me down xda!!!
Sent from my large and in charge GN2 using Forum Runner
sounds like a unconnected/torn radio cable to me.
Zepius said:
sounds like a unconnected/torn radio cable to me.
Click to expand...
Click to collapse
I've been all through the device and checked all the connections and hardware. Everything has a firm connection and is in top shape. I even replaced the back midframe cover with a brand spanking new (OEM Samsung) one. Its behaving like a software problem in that I can toggle between 3G and 4G and get 3G for a brief moment and can even call out, but the moment that someone answers the call it drops service and i have to start the process all over again.
UrbanDroid said:
I've been all through the device and checked all the connections and hardware. Everything has a firm connection and is in top shape. I even replaced the back midframe cover with a brand spanking new (OEM Samsung) one. Its behaving like a software problem in that I can toggle between 3G and 4G and get 3G for a brief moment and can even call out, but the moment that someone answers the call it drops service and i have to start the process all over again.
Click to expand...
Click to collapse
Try fastboot flashing the factory images from google.
Sent from my Nexus 7 using xda premium
blackhand1001 said:
Try fastboot flashing the factory images from google.
Sent from my Nexus 7 using xda premium
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Click to collapse
I've done this as well several times. 4.2.2 and 4.2.1 and yes i made sure i had the correct firmware for my version of the phone. Verizon toro.
Edit: Has anyone ever sent in their phone to Samsung for RMA? I called and talked to someone and tried to work through the problem and she came to the conclusion that I should send it in at no cost and that I wouldn't be charged anything unless I authorized them payment before. Essentially they will run through the phone and check everything out for free and see if it can be fixed.
UrbanDroid said:
I've done this as well several times. 4.2.2 and 4.2.1 and yes i made sure i had the correct firmware for my version of the phone. Verizon toro.
Edit: Has anyone ever sent in their phone to Samsung for RMA? I called and talked to someone and tried to work through the problem and she came to the conclusion that I should send it in at no cost and that I wouldn't be charged anything unless I authorized them payment before. Essentially they will run through the phone and check everything out for free and see if it can be fixed.
Click to expand...
Click to collapse
I did the same thing. Bought one from ebay in good shape. Was told it functions. I have the HTC Rezound so the sim wouldnt fit. Went to Verizon and they put in the mini sim and no service. Reset the phone and even tried a new sim. I have since tried different roms and radios, but still no service. Luckily the seller has a 100% guarantee so looks like this one is going back. From what I have read, these are prone to radio issues.
Sir Lemmiwinks said:
I did the same thing. Bought one from ebay in good shape. Was told it functions. I have the HTC Rezound so the sim wouldnt fit. Went to Verizon and they put in the mini sim and no service. Reset the phone and even tried a new sim. I have since tried different roms and radios, but still no service. Luckily the seller has a 100% guarantee so looks like this one is going back. From what I have read, these are prone to radio issues.
Click to expand...
Click to collapse
Yeah. I've read multiple threads about radio issues, but here's the thing. Every one of them claiming to have signal issues also had the random reboot issue. They all were even having problems flashing any Roms or anything else for that matter.
I on the other hand have had zero problems flashing anything. Fastboot works 100%, Recovery flash works 100% and I can unlock and lock the boot loader without issue. Its an odd problem.
Sent from my large and in charge GN2 using Forum Runner
UrbanDroid said:
Yeah. I've read multiple threads about radio issues, but here's the thing. Every one of them claiming to have signal issues also had the random reboot issue. They all were even having problems flashing any Roms or anything else for that matter.
I on the other hand have had zero problems flashing anything. Fastboot works 100%, Recovery flash works 100% and I can unlock and lock the boot loader without issue. Its an odd problem.
Sent from my large and in charge GN2 using Forum Runner
Click to expand...
Click to collapse
I've had an issue flashing, it would abort for no reason. I would also have issues getting into CWM. After playing around with it all night, I don't think its a software issue. I've been reading the antenna has given other people issues and some have even tried to replace them. a Rep from Verizon thought it was the sim reader. I don't believe that because the phone registers a sim and the number tied to it (which is my number). Under status, I does read different every time.
Network: searching for service
Signal strength is usually at: -120dBm 99asu
Mobile network type: (varies) CDMA - 1xRTT:7 or LTE: 13 or unavailable
Service state: out of service
Roaming: not roaming
Mobile network state: (varies) Disconnected or Connected
I've tried different combos such as CDMA and Home LTE Automatic and so on. I think its just a poor design. Seems to be only the CDMA devices tho.
Did OP ever arrive at a solution or at least pinpoint the cause of this problem? I am currently experiencing a pretty much identical problem to the one described (with the exception that I don't even get a 3G signal -- complete lack of signal). My problem started after a brief Airplane mode toggle yesterday and I haven't been able to get on the network since.
Thanks.
I think it's a hardware problem tbh.
I modded mine to work with the palm pre touchstone inductive charging kit. In the process wires were soldered, rear housings were mutilated and the phone was tortured a bit. I was never happy with Samsung's **** build quality so I eventually just ditched it altogether.
I decided to repair it and give it to a family member so I replaced the back housing and USB port with parts ordered off ebay. Ever since my repair work the thing cosmetically looks almost mint. However no OS will recognize it anymore (windows throws an "invalid descriptor" and won't install a driver) and 3G/4G/wifi reception is almost nonexistent. Switching roms or radios doesn't seem to help, and obviously I can't odin a factory image. Pretty much boned.
pbourdyk said:
Did OP ever arrive at a solution or at least pinpoint the cause of this problem? I am currently experiencing a pretty much identical problem to the one described (with the exception that I don't even get a 3G signal -- complete lack of signal). My problem started after a brief Airplane mode toggle yesterday and I haven't been able to get on the network since.
Thanks.
Click to expand...
Click to collapse
Had a similar problem in regards to a lack of signal. It just completely gave out while driving a couple days ago (interestingly enough, the music I was streaming via Soundcloud stopped right as I passed the Facebook headquarters in Menlo Park, which ironically is a 4G dead zone for Verizon). This was a refurbished replacement device that I got about 15 months ago, and was running the latest OmniMetal rom flawlessly for the last few months.
I arrived at this thread and followed all the steps that OP took to try and fix it. Ended up reverting to an earlier 4.2.2 rom and reflashed the radios thinking that might solve the problem. Upon reboot was able to connect to mobile data and make phone calls briefly, but about an hour later the same thing happened. Brought it to the store and swapped out the SIM card for a new one, no dice.
Fortunately VZW is doing open enrolment for phone insurance, so I added it for $10/month to get an extended warranty. Now I'm going to restore everything to stock, lock the bootloader and send it back for a new one. Assuming there are no problems with the replacement, I can cancel the insurance plan, bringing the cost of the replacement Gnex to just 10 bucks.
Was anyone out there able to successfully modify the radio hardware for cheap?
coltronathon said:
I think it's a hardware problem tbh.
I modded mine to work with the palm pre touchstone inductive charging kit. In the process wires were soldered, rear housings were mutilated and the phone was tortured a bit. I was never happy with Samsung's **** build quality so I eventually just ditched it altogether.
I decided to repair it and give it to a family member so I replaced the back housing and USB port with parts ordered off ebay. Ever since my repair work the thing cosmetically looks almost mint. However no OS will recognize it anymore (windows throws an "invalid descriptor" and won't install a driver) and 3G/4G/wifi reception is almost nonexistent. Switching roms or radios doesn't seem to help, and obviously I can't odin a factory image. Pretty much boned.
Click to expand...
Click to collapse
I did the same mod, and other than losing my pc connection (which frankly is never needed) it's been great. You have to be very careful and take your time. I'm not even convinced that my pc connection issues are related to the Palm mod, I think they just happened to coincide. Either way, I don't need it so I never bothered tracing it down.
Hello,
I'm new to posting in the forums but I've lurked for a long time. I recently bought a used i317 that I use on Straight Talk. My previous phone was a GS3, love Samsung devices! Anyhow, on to my issue...I shut down my GS3 to put my sim card into the Note 2. Powered on the phone, and changed APN settings. Settings worked, had a good 4g LTE signal. After a bit of playing around with the phone, I discovered that it would drop the signal randomly, no service at all. Then the signal would come back as if nothing happened, or if I put it into airplane mode then turned it off the signal would come back. I never had any such issue with my GS3. So, I rooted using Chainfire's auto-root. Too easy!! Success! Then installed Clockwork recovery Mod, so I could flash a different radio without using Odin. I flashed the 4.1.1 radio and unlocked the phone, then popped in the sim again to see if anything changed. No change, really had no signal at all this time. After that I flashed in the I317UCUCNE5 radio, still the same. no signal. So i was looking around for more tutorials in case I missed something, then found out about the Dalvik cache and cleaned that. I have no intention of flashing to another rom(yet) but cleared it anyway. Is there a certain process to flashing the radio as well? Wiping caches, etc as with roms?
I'm thinking this is a hardware issue, and I've ordered a new sim card port to at least see if this fixes the issue. My sim is recognized but since replacements are cheap I thought I would give it a shot. If that doesn't help perhaps the antenna? I thought I would flash another radio to at least eliminate that aspect, and I believe I did...I'm willing to try anything, I guess my next option would be a motherboard replacement if all else fails. I appreciate any help and insight that is given to me!