[Q] Nexus 7 (2013) won't turn on - Nexus 7 (2013) Q&A

My Nexus 7 (2013) won't turn on after I tried to install a custom font from the latest version of Rom Toolbox Pro.
I unlocked the bootloader and rooted it fresh this afternoon with WugFresh's nexus root toolkit. It took a little bit of fiddling to get my pc to recognise my device and for adb/fastboot to work with it, but I managed. Everything went fine once that was sorted out.
I have installed the latest version of Pacman rom for my device (http://forum.xda-developers.com/showthread.php?t=2408829) from the website linked here, installed all my apps and made a back up before I started using Pimp My Rom and Rom Toolbox Pro.
From Pimp My Rom I installed the GPS fix for Europe/United Kingdom, and the miscellaneous tweaks.
From Rom Toolbox Pro, I installed the font "segoeui". After making these changes with these apps, I rebooted by nexus 7 wherein it entered a bootloop. I waited for 4-5 minutes to see if it would exit the bootloop on it's own, but nothing happened so I held down the three side buttons and my device went off.
After that I plugged it into my pc, which recognises that a device has been plugged in and lists it as "QHSUSB_DLOAD" but can't seem to do anything with it. I tried pressing the power button, and the default symbol for battery charging appeared on the screen so I tried to boot my device into recovery by holding all three buttons again. After doing that, the screen went off and no matter how long I hold down the volume and power buttons, nothing at all happens.
I have only had this tablet for a few hours and I am very worried that I may have inadvertantly destroyed it with the most innocuous amateur rooting, and that I won't be able to return it for a refund if I have.
Can anyone offer me any advice?
Thanks

I think your problem is ... holding ALL three buttons.
Try again with just Power & Volume down. You made a backup so it would be easy to get back.

hyperxguy said:
I think your problem is ... holding ALL three buttons.
Try again with just Power & Volume down. You made a backup so it would be easy to get back.
Click to expand...
Click to collapse
You're right. I held power and volume down, and it booted into the bootloader. Thanks Bit of a false alarm there, I just panicked when the screen went black and wouldn't come back on ><
Thanks for your help!

No problemo. Glad you're back in business.
I have multiple android devices and they have different key combos to get to recovery.
I got mixed up sometimes. Why don't they all agree to the same steps?

Related

The 3 vibrate brick - Please Help {SOLVED}

Alright.. This is a new one for me.
I have read almost all the threads on the incredible vibrating 3 and 5 times while booting on XDA and incredibleforum and tho the problems are similar they are not the same so I am unable to find a fix.
I have rooted the incredible , both the amoled and the SLCD version half a dozen times each and am pretty familiar with all aspects of it.
The setup...
Stock Dinc SLCD running latest OTA. totally 100% stock. This is my wifes phone, and she wanted me to root it.
I used Unrevoked 3.3.
The unrevoked process went perfectly. I plugged in the phone, hit "start" , unrevoked did its thing. It rebooted the phone, did what it does.. said "waiting for reboot", it rebooted fine. It said "this has been a triumph!" and then it said it was uninstalling unrevoked processes, then it rebooted the phone again. It did its hboot thing one more time, screen said "doing preboot sequence" it sat for a sec and then said "done!". The incredible vibrated 3 times and the screen was black.
I thought that was odd, I disconnected the USB cable and rebooted the phone (had to battery pull). when i pushed the power button it vibrated 3 times and nothing happened.
I pulled the battery again, held volume up and power , it vibrated 5 times and had a black screen. Battery pull, held optical button and power, vibrated 3 times and black screen.
This is where I sit.
I did nothing more than run unrevoked 3.3.. that is totally it.
when i "boot" the phone and get the 3 or 5 vibrations, and then plug the phone into the PC, the device manager says "qualcomm CDMA device" under unrecognized devices.
I have read that this is some sort of diagnostic mode, but I dont know anything about that.
Let the troubleshooting begin
msticlaru said:
Alright.. This is a new one for me.
I have read almost all the threads on the incredible vibrating 3 and 5 times while booting on XDA and incredibleforum and tho the problems are similar they are not the same so I am unable to find a fix.
I have rooted the incredible , both the amoled and the SLCD version half a dozen times each and am pretty familiar with all aspects of it.
The setup...
Stock Dinc SLCD running latest OTA. totally 100% stock. This is my wifes phone, and she wanted me to root it.
I used Unrevoked 3.3.
The unrevoked process went perfectly. I plugged in the phone, hit "start" , unrevoked did its thing. It rebooted the phone, did what it does.. said "waiting for reboot", it rebooted fine. It said "this has been a triumph!" and then it said it was uninstalling unrevoked processes, then it rebooted the phone again. It did its hboot thing one more time, screen said "doing preboot sequence" it sat for a sec and then said "done!". The incredible vibrated 3 times and the screen was black.
I thought that was odd, I disconnected the USB cable and rebooted the phone (had to battery pull). when i pushed the power button it vibrated 3 times and nothing happened.
I pulled the battery again, held volume up and power , it vibrated 5 times and had a black screen. Battery pull, held optical button and power, vibrated 3 times and black screen.
This is where I sit.
I did nothing more than run unrevoked 3.3.. that is totally it.
when i "boot" the phone and get the 3 or 5 vibrations, and then plug the phone into the PC, the device manager says "qualcomm CDMA device" under unrecognized devices.
I have read that this is some sort of diagnostic mode, but I dont know anything about that.
Let the troubleshooting begin
Click to expand...
Click to collapse
call for a refurb. I had it happen twice.
ACD168 said:
call for a refurb. I had it happen twice.
Click to expand...
Click to collapse
I have a refurb sitting next to me lol. I wanted to root the old one so that I could do a backup and then restore that backup on the new phone. Wife saves pictures and videos to the phones memory (i know) so i would like to recover this if possible.
Also, it seems like this is something that has to be recoverable. Some sort of software is telling it vibrate 3 or 5 times. I am still doing research on this
Well if you're trying to get into hboot you need to hold volume down and power, not volume up. Also not sure what trackpad+power does, I do know you can basically do the same thing as a battery pull by pressing volume down + power + trackpad. Have you tried booting the phone up normally too?
k_nivesout said:
Well if you're trying to get into hboot you need to hold volume down and power, not volume up. Also not sure what trackpad+power does, I do know you can basically do the same thing as a battery pull by pressing volume down + power + trackpad. Have you tried booting the phone up normally too?
Click to expand...
Click to collapse
For referance. I just 5vibed my last inc last week, i know all about it.
k_nivesout: oj + power boots fastboot
For the OP, your device is now in qualcomm diagnostic download mode. Hence qualcomm devices in device manager.
To date this is still a none recoverable issue. NO ONE has ever recovered from this.
Good news is if your still in warrenty VZW will send you out another one for free over night. Just call Tech support directly. Just tell them your phone vibed 3 times and shut off. They'll have you do some things to it over the phone. If what they have you try dosn't work, they'll send you one out over night.
Hope this helps a little and hopefully this will save you from countless hours researching. Took me three days, before I realized I had been beaten, lol.
k_nivesout said:
Well if you're trying to get into hboot you need to hold volume down and power, not volume up. Also not sure what trackpad+power does, I do know you can basically do the same thing as a battery pull by pressing volume down + power + trackpad. Have you tried booting the phone up normally too?
Click to expand...
Click to collapse
ive always used optical key plus power to boot into hboot, volume down and power works too, but ive alyays just used optical key (easier to press)
hwoever..
volume up + power - 3 vibrates
volume down + power - 5 vibrates
optical key + power - 3 vibrates
and power alone - 3 vibrates
with all of these, the screen is always black
When i plug in the phone after any of these scenarios, the PC recognizes it as Qualcomm CDMA device
msticlaru said:
ive always used optical key plus power to boot into hboot, volume down and power works too, but ive alyays just used optical key (easier to press)
hwoever..
volume up + power - 3 vibrates
volume down + power - 5 vibrates
optical key + power - 3 vibrates
and power alone - 3 vibrates
with all of these, the screen is always black
When i plug in the phone after any of these scenarios, the PC recognizes it as Qualcomm CDMA device
Click to expand...
Click to collapse
Wait, wait, wait just a minute. i wanna talk to you in private. check your pm
msticlaru said:
The 3 vibrate brick - Please Help {SOLVED}
Click to expand...
Click to collapse
Glad I could help you fix this. Don't forget to post what we did to solve this so others can learn from us
This is written for the HTC incredible, please ensure you get the proper ruu image for your particular phone. For example, the HTC wildfire will be PG76IMG.zip, not PB31IMG as I have written below. the rest of the steps are applicable to all HTC phones.
Click to expand...
Click to collapse
a BIG thanks to wildstang83 for this!
If you are getting vibrates when trying to boot your phone. do the following:
Download (see above comment)
build-3.26.605.1-release-152016-baseband-2.15.00.07.28-hboot-0.92.0000_PB31IMG.zip
google, you will find it.
backup your SD card, format it fat 32 and place this file on the root of your card. Be sure to rename it PB31IMG.zip
Once it is on your sd card, verify the MD5 to ensure the file was not corrupted during the download or during the transfer.
Hold Vol down + power. you will feel 5 vibrations
wait for a god 2 to 3 min. if everything is going correctly, your phone is verifying the IMG file and this takes a bit.
after 2 to 3 min. wait one more min
now, press vol up. this tells the phone to update.
wait 2 to 3 min for the update to happen then wait one more.
press vol up again. you should feel the phone single vibrate and then presto.. working phone again
next time be more careful
Please let me know if this did not work for you.
THANKS WILDSTANG!! You're what these forums are all about
Nicely done! I've never encountered this issue but I'm remembering this for future reference just in case.
Is that just the stock ROM? I had this problem a few months ago, unrooted through Hboot using the stock image placed onto the SD card.....it never fixed the issue though, the phone would still not recognize the SD card once booted but since I was unrooted I could at least return it.....
nate2830 said:
Is that just the stock ROM? I had this problem a few months ago, unrooted through Hboot using the stock image placed onto the SD card.....it never fixed the issue though, the phone would still not recognize the SD card once booted but since I was unrooted I could at least return it.....
Click to expand...
Click to collapse
Yes, this is the stock image method.
nate2830, your case is more typical because your phone was in full-blown Qualcomm Diagnostic Mode. Your device did this because you lost eMMC to corruption. OR you hade hardware failure.
The OP's device '3 Vibed' because when they had rooted with unrEVOked the wrong recovery for there device was installed.
A device with version 0002=Amoled must have CWM Recovery version 3.0.0.5
A device with version 0003=SLCD must have CWM Recovery version 3.0.0.8
If your device is not set-up like above, I highly suggest getting it there now.
Your device has a higher chance of "5 vibe" brick otherwise.
I am led to believe this is the case for our OP do to immediately after root (well actually during the root process if you will) they lost all screen function and the screen would not light. This meens of course: wrong recovery for the device. Also in there post above They had mentioned that Device Manager mentioned Qualcomm CDMA Device. Had there device been a total loss they would have seen Qualcomm CDMA Diag in Device Manager.
We were able to save the OP by doing what we call a 'Blind Recovery'. One must know the steps to take and how long to wait between those steps. Without being able to see the screen. Doing the dougpiston PB31IMG wipes the faulted recovery and reverts back to oem recovery which brings back phone screen function and the device it self.
End result being a device that
A) Functions properly that is now stock s-on ready to root again or whatever
B) Is now s-on with stock image and no trace of ever being rooted that now can be sent back to VZW for warranty replacement.
In any case, if you ever find yourself with a device with a screen that won't light, always try the steps above in this thread.
Things that are important to know:
1. Your devices Hardware version (Reference Above)
2. The md5 sum of ANYTHING your about to flash to your device. Test this after its on your SD Card with any md5 checker for best results.
3. If anything your about to download and flash does not have a posted md5 sum, ask the dev to please post one for verification.
4. A '5 vibe' is 'non-recoverable' and is generally 'hardware related'
5. A '3 vibe' is generally 'software related' and can be recoverable 'most' of the time. We must be careful how we proceed to take action to be succcessful.
I hope that the OP and I have saved someone from a future headache.
wildstang83 said:
Yes, this is the stock image method.
nate2830, your case is more typical because your phone was in full-blown Qualcomm Diagnostic Mode. Your device did this because you lost eMMC to corruption. OR you hade hardware failure.
The OP's device '3 Vibed' because when they had rooted with unrEVOked the wrong recovery for there device was installed.
A device with version 0002=Amoled must have CWM Recovery version 3.0.0.5
A device with version 0003=SLCD must have CWM Recovery version 3.0.0.8
If your device is not set-up like above, I highly suggest getting it there now.
Your device has a higher chance of "5 vibe" brick otherwise.
I am led to believe this is the case for our OP do to immediately after root (well actually during the root process if you will) they lost all screen function and the screen would not light. This meens of course: wrong recovery for the device. Also in there post above They had mentioned that Device Manager mentioned Qualcomm CDMA Device. Had there device been a total loss they would have seen Qualcomm CDMA Diag in Device Manager.
We were able to save the OP by doing what we call a 'Blind Recovery'. One must know the steps to take and how long to wait between those steps. Without being able to see the screen. Doing the dougpiston PB31IMG wipes the faulted recovery and reverts back to oem recovery which brings back phone screen function and the device it self.
End result being a device that
A) Functions properly that is now stock s-on ready to root again or whatever
B) Is now s-on with stock image and no trace of ever being rooted that now can be sent back to VZW for warranty replacement.
In any case, if you ever find yourself with a device with a screen that won't light, always try the steps above in this thread.
Things that are important to know:
1. Your devices Hardware version (Reference Above)
2. The md5 sum of ANYTHING your about to flash to your device. Test this after its on your SD Card with any md5 checker for best results.
3. If anything your about to download and flash does not have a posted md5 sum, ask the dev to please post one for verification.
4. A '5 vibe' is 'non-recoverable' and is generally 'hardware related'
5. A '3 vibe' is generally 'software related' and can be recoverable 'most' of the time. We must be careful how we proceed to take action to be succcessful.
I hope that the OP and I have saved someone from a future headache.
Click to expand...
Click to collapse
Oh sorry!! Thought it was a similar problem, but had a feeling it wasn't since the stock image didn't resolve my issue. Thanks!
My DINC was suffering from the 5 vibe syndrome. If I used it for anything that stressed the system or even used the phone for a few minutes it would result in a reboot that ended with a black screen, 5 vibes, and the indicator flashing green. At first I could pull the battery for a few minutes and it would recover. Eventually I ended up putting it in the freezer for a bit to get it running again. This progressively got worse until it was nearly unusable. Then I stumbled upon this thread..
http://forum.xda-developers.com/showthread.php?t=982454
Turns out mine was a hardware failure as the processor's BGA grid was failing. I heated the processor and now have a fully functional DINC. I had nothing to lose by trying this as I bought it second hand and didn't want a fancy paperweight on my desk.
Thanks guys, for helping me out with a 3-vibe brick i just had for no reason at the gym today. Was listening to music, texting, working out. All of a sudden, music stops, phone completely unresponsive. Battery out, 30-second wait, restart gives me boot-screen boot loops. Volume up + power gave me a 3 vibe brick.
Thanks to you guys, I discovered that i could get into hboot, boot into recovery from there, do a full wipe, reflash of CM7.0.3 and get the phone to start again. However, that's when the next BIG PROBLEM started. Screen went to sleep while restoring apps from the Market and now when i press the power button, the soft buttons light up but the screen doesn't. This is just super-duper to have problems like this on the same day I was telling a friend that I wouldn't trade this phone for anything else VZ has right now. Anyone have any advice?
PS - The only thing I did today besides "normal" use, is i updated Handcent and changed the LED flash rate.
msticlaru said:
a BIG thanks to wildstang83 for this!
If you are getting vibrates when trying to boot your phone. do the following:
Download
build-3.26.605.1-release-152016-baseband-2.15.00.07.28-hboot-0.92.0000_PB31IMG.zip
google, you will find it.
backup your SD card, format it fat 32 and place this file on the root of your card. Be sure to rename it PB31IMG.zip
Once it is on your sd card, verify the MD5 to ensure the file was not corrupted during the download or during the transfer.
Hold Vol down + power. you will feel 5 vibrations
wait for a god 2 to 3 min. if everything is going correctly, your phone is verifying the IMG file and this takes a bit.
after 2 to 3 min. wait one more min
now, press vol up. this tells the phone to update.
wait 2 to 3 min for the update to happen then wait one more.
press vol up again. you should feel the phone single vibrate and then presto.. working phone again
next time be more careful
Please let me know if this did not work for you.
THANKS WILDSTANG!! You're what these forums are all about
Click to expand...
Click to collapse
Sounds good, I'm hearing a RUU will work just as well?
This got my phone to turn on, but now im in a boot loop. How could i fix this? I appreciate all the help.
I actually recovered from a 5 vibrate error. I had flashed the leaked GB over a stock sense without doing a wipe and got stuck in a boot loop. Every time I tried to either power up into hboot or recovery (- vol and power, or + vol and power) I would get 5 vibrations and then a blank screen. If I tried to power up normally nothing but boot loop after the white htc screen. So I just kept trying to get hboot to load and then after about 5 tries it worked and I was able to get into recovery and flash a backup ROM. I still have problems getting hboot to load properly and it appears its a problem with how hard I press the volume keys. If I press it too hard I get five vibrations followed by the blank screen and it still takes a number of tried to get it to work right. Getting into recovery from ROM Manager is no problem it works flawlessly and I can flash ROMs with it no problem, just have problems when I manually try it. Otherwise the phone works great.
Well if you're doing volume up and power I believe that puts it into a diagnostic mode where it vibrates three times (I think) and flashes the led. Also, I'm not sure how the pressure with which you press the button would matter, I'd think it either recognizes the button press or doesn't.
k_nivesout said:
Well if you're doing volume up and power I believe that puts it into a diagnostic mode where it vibrates three times (I think) and flashes the led. Also, I'm not sure how the pressure with which you press the button would matter, I'd think it either recognizes the button press or doesn't.
Click to expand...
Click to collapse
Like I said it does it with the - volume and power combination too, + volume and power used to go straight into recovery bypassing hboot.
Its not so much the amount of pressure but the length of time I press the buttons, if I hold them too long I get the 5 vibrates, if I press them both then quickly relase them the phone will usually boot normally into hboot but not always. The button psuhing could all be coincidence and the phone just randomly works right after so many tries so I don't want to mess with the phone too much as I'm sure that eventually it will stop responding at all some day. I've never had problems flashing through ROM Manager so I will just use this and skip trying to do anything manually.

[Q] SGN fails to boot

My 3 weeks old Galaxy nexus restarted today many times and eventually it failed to go further than few seconds to the start up demo. I have stock rom and I no modifications at all. I didn't throw the phone to wall or drop it.
Is there a way to factory reset the phone somehow? With Nexus One it was easy but it seems impossible in SGN. Power & volume down does start something but there is no menu where to continue. I tried to use adb but failing to get in to the phone.
edit1: Volume down & volume up & power works... recovering now.. lets hope this helps.
edit2: Didn't help. I'm starting to think the problem is in HW.

[Q] I'm stuck in a bootloop

Need some help please !
First of all I'm stuck in bootloop with my nexus 7 2013 (not unlocked). So I pluged my N7 in my computer (windows 7) to flash the Rom. I also have a problem with the driver when I connect my N7 to the computer and I get the message (MTP device failed ). So I've tried to install manually new drivers from Google but it says that my drivers are up to date ??? Now It seems that it's impossible to flash my N7 if my computer doesn't recognize my device.
What is the best thing to do now
thanks in advance
claude
Clodio69 said:
Need some help please !
First of all I'm stuck in bootloop with my nexus 7 2013 (not unlocked). So I pluged my N7 in my computer (windows 7) to flash the Rom. I also have a problem with the driver when I connect my N7 to the computer and I get the message (MTP device failed ). So I've tried to install manually new drivers from Google but it says that my drivers are up to date ??? Now It seems that it's impossible to flash my N7 if my computer doesn't recognize my device.
What is the best thing to do now
thanks in advance
claude
Click to expand...
Click to collapse
Well, it looks like you have a couple of things going on. I can't remember how I got windoze to recognize the n7, but it had something to do with deleting the driver then plugging the n7 back in and letting it install the driver again. I remember I had to play around with the thing for a little while. Trying to update the driver wouldn't work for me either. As, far as the bootloop, you could try this one click tool: http://forum.xda-developers.com/showthread.php?t=2381582 Finally, you could try wugfresh's toolkit if you want to take the lazy route. It actually works pretty well. It might even help with that driver issue. http://forum.xda-developers.com/showthread.php?t=2389107 you don't use it to install a rom, but you do need to install a custom recovery and the toolkit could help with things like that. I personally use the toolkit to return a tablet or phone back to factory condition, lock the bootloader, etc...
You could also try to do a factory reset from the stock recovery. That fixed a boot loop for me after unlocking my bootloader.
Problem solved
I finally contacted Google Canada Monday morning and spoke with with a tech. Wow...very impressed by the service and my problems are now solved. First we went to Recovery mode ( Power and volume down) in that mode you then press again power and volume up and release at the same time. Then,from that menu you can now swipe all data and it solves the Bootloop problem. Finally I reinstalled all my app and back to normal. I pluged my N7 to my computer and now no more driver problem....
Thanks
Claude:laugh:
Clodio69 said:
I finally contacted Google Canada Monday morning and spoke with with a tech. Wow...very impressed by the service and my problems are now solved. First we went to Recovery mode ( Power and volume down) in that mode you then press again power and volume up and release at the same time. Then,from that menu you can now swipe all data and it solves the Bootloop problem. Finally I reinstalled all my app and back to normal. I pluged my N7 to my computer and now no more driver problem....
Click to expand...
Click to collapse
That's what I was referring to in my post, sorry for not giving a more detailed explanation.
Glad to hear you that you had a good experience with Google support and that you solved your problem. :good:
Thanks for giving feedback and have lots of fun with your N7!
Hello!
I'm stuck in a loop boot too. I flashed without wiping... I try to boot in recovery mode but it's impossible. The combination vol up, down and power doesn't work. It tries to boot as usual so starts in a loop again.
Sent from my Nexus 4 using Tapatalk now Free
frozst said:
Hello!
I'm stuck in a loop boot too. I flashed without wiping... I try to boot in recovery mode but it's impossible. The combination vol up, down and power doesn't work. It tries to boot as usual so starts in a loop again.
Sent from my Nexus 4 using Tapatalk now Free
Click to expand...
Click to collapse
Let me get this straight....are you trying to hold volume up & down at the same time? If so, you cannot please both volumes at the same time. Also, to boot into the bootloader (same as fastboot, not recovery) is power + volume down. The easiest way to do this is to hold volume down, then press and hold the power button. If the tab was on, and the screen goes black, let go of the power button, but keep holding the volume down button. It should boot into the bootloader soon enough.
1. Push volume up and power button for 5 seconds then release the power button.
2. Do a complete wipe of the system and reinstall the system.zip again and reboot.
If it doesnt load the recovery do this.:
1. Hold volume down and power button for 5 sec. Release the power button and volume once you enter the download screen.
2. Use odin in your Pc to install the rom you want or stock rom.
(3. If you installed stock rom go back to the steps I wrote at the top and flash a new rom)
Remember that you need to be rooted.
OK so I was trying with the wrong combination.
With both vol up/down + power worked.
I restored and it's up and running again.
Thanks!
Sent from my Nexus 4 using Tapatalk now Free

HTC One M8 hardware buttons working weirdly

Hello everyone! So I've had my phone (HTC One M8) rooted and custom recovery and rom installed for a little while now. The latest rom I've installed was Android Revolution HD 22.1. I also have twrp 2.8.1.0 installed. The other day my phone got wet and started to constantly reboot itself, wouldn't shut off and stay off, would never actually start. I put it in a cup of rice for 2 days, then proceeded to plug it in to charge it. Once charged enough I tried to turn it on. It only made it the HTC One logo screen and would vibrate every 10 seconds or so. I tried rebooting several times and no matter what I did with different button combinations I could not get it to load into bootloader. Eventually with restarting different ways and "mechanically stressing" the phone (short temper lol) I managed to get it to loading into the rom itself. From there I opened hasoons all in one toolkit to reboot directly into recovery and recovered to the stock rom. So the phone will now reboot with no problem into this rom. I haven't tried reflashing the ARHD 22.1 rom again because im afraid it'll break again. However, while in the stock rom everything work fines except for the volume up button which does nothing, except for while the screen is off, if I turn my phone to landscape the camera app will open without me even pressing the volume up button. If I reboot into bootloader via the quickboot app or hasoons toolkit, my volume down button with make the cursor go up, the volume up button does nothing, and the power button does nothing. The only thing I can do in bootloader is to hold power+volume up to get the phone to reboot. I also cannot get bootloader to load by holding volume down+power. So, After all that explaining, my main question would be, do you think that the buttons are shorting in a weird way because of water damage, or do you think my software got corrupted because of all the rebooting it did? Any help is appreciated, thanks!
-Tim
(PS: I posted this in XDA assist originally but figured it would be better being posted here.)
UPDATE: my power button will now lock my phone but not unlock it.

NOOB: hard bricked op3, volume up button hasn't been working

First off, I did do a search, but as far as I can tell no one has had this problem so far.
This is all after modding using a tool kit: (i can't include the url but it is the toolkit by neisor on the oneplus forums)
tldr: phone stuck in bootloop, computer wont recognize the phone, maybe because it keeps shutting off and then booting to the 1+ logo, then shutting off again, would drivers help? what can I do about the volume up button?
So for a while my volume up button hasn't been working, and the mega unbrick post shows that I need to hold the volume up button for at least 25 seconds and while holding, plug my phone in. I have also seen some posts that say the volume up button could be a software issue, and the button itself could be working, and it is just not registering, as well as someone saying that you could take the back off and manually press the button, instead of using the bar on the outside of the phone (would this work?). I have gotten the button to work in the past by pressing the volume up button to the side instead of straight in, but I haven't been able to get it to work since my phone got bricked.
Another issue: my phone is stuck in a boot loop, I can't access fastboot, and I'm unsure of recovery because my volume up button is not working. would it be worth it to deal with the constant vibrating to try to get it to recovery?
I have been able to shut the phone off by holding the power button for something like a minute and a half, though.
This is my first post, and if I have broken any rules I am very sorry, but I need help and am tired of not having a phone.
Thank you everyone,
Mark
Edit: this is what I did to root the phone:
1. download the toolkit
2. unlock bootloader (when fastbooting the phone said unlocked at the bottom, and a message about not being secure showed every time I rebooted the phone)
3. flashed twrp (no issues, still booted, recovery went to twrp. for some reason I had to flash multiple times as every now and then recovery would revert to stock op, although I did make a backup through twrp)
4. send supersu zip file to phone, install using twrp (phone would not boot, op logo stayed on phone for 2 hrs + until I rebooted to fastboot and tried to reinstall the backup I made, still nothing)
5. Try magisk (still stuck on op logo)
6. try to go back to stock, accidentally lock bootloader (now the phone is stuck in bootloop, don't know what to do from here as I cant get to fastboot and am unsure of recovery's accessibility.)
If you are sure you have a broken volume button, you need to replace it first in order to get the phone fix.
Correction:
Fastboot/bootloader = Power+Vol Up
Recovery = Power+Vol Down
This happened to me except I didn't even get anything appear on the screen -- the phone just periodically vibrated with the screen not even light up. I tried the reset toolkit which is meant to flash your phone back to normal using Qualcomm drivers or something, but that didn't work either. Eventually I had to send it to OnePlus who fixed it for free in under a week! They said the motherboard had failed.
I hope you get this fixed!
Thanks
150208 said:
If you are sure you have a broken volume button, you need to replace it first in order to get the phone fix.
Correction:
Fastboot/bootloader = Power+Vol Up
Recovery = Power+Vol Down
Click to expand...
Click to collapse
thanks for the correction, I will keep trying the volume buttons, if it doesn't work by the end of today I will search for a new volume button.
Thanks again,
mark
Ouch
badabdba said:
This happened to me except I didn't even get anything appear on the screen -- the phone just periodically vibrated with the screen not even light up. I tried the reset toolkit which is meant to flash your phone back to normal using Qualcomm drivers or something, but that didn't work either. Eventually I had to send it to OnePlus who fixed it for free in under a week! They said the motherboard had failed.
I hope you get this fixed!
Click to expand...
Click to collapse
Damn, that sucks, and besides being unfixable (doubt it), this is my biggest fear. I'm in the US and really don't want to have to ship my phone to china to have it fixed. If you are in the US as well do you know if there is a OnePlus branch I can send it to in the US?
Thank you,
Mark
MarkTheFur said:
Damn, that sucks, and besides being unfixable (doubt it), this is my biggest fear. I'm in the US and really don't want to have to ship my phone to china to have it fixed. If you are in the US as well do you know if there is a OnePlus branch I can send it to in the US?
Thank you,
Mark
Click to expand...
Click to collapse
There seems to be one in Texas. Anyway, contact OnePlus and they may try to solve it over the air.
Apart from that, did you install the Qualcom drivers properly? Even with your faulty power button, try to hold it down for 40+ seconds (for the phone to switch off) and then immediately hold down the volume up button for 10 seconds and then plug in the phone to the PC. I know I am merely repeating the instructions of Naman Bhalla in his Mega Unbrick Guide but it is crucial to do them correctly especially the installation of the drivers. Try these steps repeatedly because for some people, the phone gets recognised after repeated attempts. Or else replace the power button and then try these steps.
I had to use the Guide last month and successfully resurrected my dead phone.
MarkTheFur said:
... what can I do about the volume up button?
Click to expand...
Click to collapse
Can you boot into recovery by pressing power+volume down buttons?
Update: Got phone to show on computer as qualcomm under coms and ports
So last night I went ahead and held volume up for about 20 seconds, then plugged the phone in, keeping the volume up button pressed the entire time. my phone stopped bootlooping and showed up as a qualcom device! So I have downloaded the new driver the stock os, and am going to proceed to try to unbrick my phone.
Wish me luck,
Mark
Yes, I did, and its working so far
tnsmani said:
There seems to be one in Texas. Anyway, contact OnePlus and they may try to solve it over the air.
Apart from that, did you install the Qualcom drivers properly? Even with your faulty power button, try to hold it down for 40+ seconds (for the phone to switch off) and then immediately hold down the volume up button for 10 seconds and then plug in the phone to the PC. I know I am merely repeating the instructions of Naman Bhalla in his Mega Unbrick Guide but it is crucial to do them correctly especially the installation of the drivers. Try these steps repeatedly because for some people, the phone gets recognised after repeated attempts. Or else replace the power button and then try these steps.
I had to use the Guide last month and successfully resurrected my dead phone.
Click to expand...
Click to collapse
I still need to turn off the signed drivers features ( a huge bi*ch, I have to use another computer to contact microsoft or something to get my computer to load when I turn off safe boot or whatever its called), but once I do that I can install the driver and attempt to reinstall the stock os. Hopefully everything will go well.
Thank you,
Mark
Not as far as I know
rk2612 said:
Can you boot into recovery by pressing power+volume down buttons?
Click to expand...
Click to collapse
So far recovery has not been loading, just the bootloop, but I have gotten the phone to power off by pressing the power button for 40 seconds, and the volume up button plus plugging in does make the phone register as qualcom 9008 or something like that. Basically everything is going well so far, and the faulty vol button seems to have been a software bug, as it does work when plugging it in. I will try to get to fast boot, but it did not work last time.
Thank you,
Mark
MarkTheFur said:
So far recovery has not been loading, just the bootloop, but I have gotten the phone to power off by pressing the power button for 40 seconds, and the volume up button plus plugging in does make the phone register as qualcom 9008 or something like that. Basically everything is going well so far, and the faulty vol button seems to have been a software bug, as it does work when plugging it in. I will try to get to fast boot, but it did not work last time.
Thank you,
Mark
Click to expand...
Click to collapse
Glad to hear that there is some progress. Best of luck and keep us informed.

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