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I have read around regarding this problem without luck, and hope that someone can advise if I have missed anything.
I used to use this phone and as I liked to tweak it was running a custom rom (think it was Wanams). Anyway I got an upgrade ages ago, and my wife carried on using the phone for a while. As she just needs a standard rom I recently decided to factory reset and use Odin to flash the newest stock rom (N7100XXUFNE1 - UK). This is when the problems started. Initially the Wifi wouldn't come on, but after factory resetting and using the Samsung Updater in Kies I finally managed to get Wifi back. Then, while setting it up and installing apps from the Play store it started freezing and had to be rebooted every 5 or 10 mins. Finally after doing this a couple of times, all the apps were installed and after leaving it to "settle" it seemed to be better. Now however, 2 or 3 times a day, when playing games or using other apps, it will just reboot.
What I have tried is:
* I have tried clearing cache through the stock recovery
* Tried a number of Factory Resets
* After reading about the SDS problem I have tried running the "dummy file generator" to fill the internal memory and this completes ok. I guess this means that although I have memory that is/was susceptible I applied the original SDS fix early enough with the custom rom that all the memory is still ok?
As I have the newest bootloader I can't downgrade that, but as I don't care about triggering Knox I was thinking of rooting and installing a custom rom to see if any of the other Kernels help?
Has anyone got any idea's what could be causing this and what I can do to fix it?
Thanks.
I have been having issues with my Note3 ever since the kit kat update back in April. It worked flawlessly on Jelly Bean and I had no issues for over 3 months. I updated to kit kat via Kies with everything completely stock. Since then I get completely random reboots, it could happen when launching an app or even unlocking the screen, and it happens 2 or 3 times a day. So far I have tried 2 factory resets, clearing dalvik cache, and replacing the battery with an Anker replacement. I have tried turning off auto-updating of apps, and turning off wifi scanning. I have also tried running the phone with no apps installed. So far nothing has worked.
I have read several posts with people blaming the stock kernal for these reboots, but there is no definitive solution to this problem. I am looking for any and all help the community has to offer.
Some additional info:
Running latest stock rom- rooted via effortless method
Stock Recovery
Knox is still 0x0
No sd card in phone
Since you have no issues doing a factory reset, I recommend the following:
1.). Backup all the data you need
2.) Download the newest carrier available firmware for you from sammobile.com
3.) Flash via Odin
4.) Once finished and phone has rebooted, return to stock recovery and perform another data wipe
That will 100% fix your issues, sounds like maybe a corrupt system partition or libs
icenight89 said:
Since you have no issues doing a factory reset, I recommend the following:
1.). Backup all the data you need
2.) Download the newest carrier available firmware for you from sammobile.com
3.) Flash via Odin
4.) Once finished and phone has rebooted, return to stock recovery and perform another data wipe
That will 100% fix your issues, sounds like maybe a corrupt system partition or libs
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Click to collapse
Thanks, I'll give this a try. Last night I uninstalled a bunch of bloat ware with titanium backup to make sure it's still not an app issue. If it reboots again I'll reflash the firmware. Since I'll. Be flashing stock it shouldn't trip knox right?
No, latest firmware complete stock will not trip Knox, as long as you're either doing a parallel upgrade NF9 > NF9 or NB4 > NF9. A downgrade will either fail or trip.
For anyone reading this, i tried to reflash the stock nf9 kernal to see if that was the issue, but i got a restart about 4 hours later. I am going to reflash the firmware via odin and report back.
I am having this issue for a long time. i have done everything, and finally i gave up, as i think it is a hardware issue. what make me confuse is the problem start since the day i upgrade to kit-kat. with every firmware come out i have a new problem. the latest "NF9" my phone just hang and black screen untill i press the power button for 30 second, then will restart. what make crazy is that it shuts off at night, and when i woke up i miss the alarm.
I'm sad to report that the reflash didn't work. I reflashed the NF9 firmware using odin about 4 days ago and it was fine for awhile, but I got 2 reboots today. I'm not sure what is causing this, but I am still open to suggestions. I don't think its hardware related since it didn't do this before kitkat. I still have my samsung warranty until february I believe, so if worst comes to worst then ill have to send it in, but i'm not sure what they will do about it.
The only thing I havent tried is replacing the sim card. Could a sim card cause a reboot issue like this?
i have already done it, even the SD card, still same problem.
Is there some kind of log feature in android that logs crash events or errors somewhere so i can maybe figure out what the problem is?
by the way i think i have solve my problem by updating busybox and supersu. i had to install busybox to system/xbin. and since that day i haven't encounter any restart or freez. almost 2 week. i hope that fix your problem as well.
makki666 said:
by the way i think i have solve my problem by updating busybox and supersu. i had to install busybox to system/xbin. and since that day i haven't encounter any restart or freez. almost 2 week. i hope that fix your problem as well.
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Click to collapse
I do not have busybox installed, and SuperSU is up to date. Also, the restarts happen with or without root ie without SuperSU. I still dont think its an app problem.
Just an update for anyone reading this. I have installed SetCPU to manage cpu clock speeds. I have had it installed for about a week and have not had an update with my custom profiles. It seems the restarts occur when cpu speed is at about ~675MHz. Not sure if its hardware or software yet. Any help is appreciated!
Update. I sent my phone in to samsung for repair. It looks like they just reflashed the firmware. After having it up and running again for 15 minutes the phone rebooted again. I contacted samsung and they recommended sending it in again. I'm not sure if it's worth it to send in again or if i should break my warranty and flash a custom rom. Any suggestions are welcome!
I get restarts because the modem crashes... its a known issue apparently
gtharea said:
I get restarts because the modem crashes... its a known issue apparently
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I cant believe its taken over a year for this issue to get fixed. Im almost positive its a software issue since it never happened on jelly bean. It's strange that not a lot of people have this problem though. A lot of people must have already flashed custom roms I may send it in again since I still have knox 0x0 and see if they do anything else besides reflash the firmware this time. If they only do a reflash again i will just flash a new rom and hopefully everything will be fixed
Final Update:
I sent my phone back to Samsung, apparently my issues were a hardware problem. This time they replaced the "PBA assembly" aka the mainboard. I have had the phone back for almost two weeks without a single restart. I believe my restart problems are over. I hope this information helps anyone with similar issues. I would recommend sending it to Samsung for warranty repair if you are still under warranty. :good:
_bhaves_ said:
Final Update:
I sent my phone back to Samsung, apparently my issues were a hardware problem. This time they replaced the "PBA assembly" aka the mainboard. I have had the phone back for almost two weeks without a single restart. I believe my restart problems are over. I hope this information helps anyone with similar issues. I would recommend sending it to Samsung for warranty repair if you are still under warranty. :good:
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Click to collapse
I had the same problem but already tripped knox so iffy on sending it in. Funny thing is I did the external sd write fix and the phone has not rebooted since, going on 3 days.
meoshe said:
I had the same problem but already tripped knox so iffy on sending it in. Funny thing is I did the external sd write fix and the phone has not rebooted since, going on 3 days.
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Click to collapse
I would get reboots even without an SD card put in the phone, so I don't think that would have helped me. I havent had a reboot since I've had the device back
So I followed the instructions here: http://galaxynote4root.com/galaxy-note-4-root/how-to-root-unlock-bootloader-on-galaxy-note-4/
Everything was great at first, but it slowly degraded. At first it was only occasional hangs, then it got worse and worse. I reinstalled with the retail cpa1 5.1.1 install, which removed root, and again everything was fine for a bit, then it got worse again. I'm on call for work and away from my computer for the day so I let it take the 6.0.1 OTA hoping it would fix the freezing problems, but nothing has changed.
What can I do differently to fix these freezing problems? I completely redid the instructions on that website hoping it would fix the issues, but the same thing happened again. Amazingly fast at first, then slowly degrading into frequent hanging or freezing. Thanks!
aclays said:
So I followed the instructions here: http://galaxynote4root.com/galaxy-note-4-root/how-to-root-unlock-bootloader-on-galaxy-note-4/
Everything was great at first, but it slowly degraded. At first it was only occasional hangs, then it got worse and worse. I reinstalled with the retail cpa1 5.1.1 install, which removed root, and again everything was fine for a bit, then it got worse again. I'm on call for work and away from my computer for the day so I let it take the 6.0.1 OTA hoping it would fix the freezing problems, but nothing has changed.
What can I do differently to fix these freezing problems? I completely redid the instructions on that website hoping it would fix the issues, but the same thing happened again. Amazingly fast at first, then slowly degrading into frequent hanging or freezing. Thanks!
Click to expand...
Click to collapse
What model?(network)
aclays said:
So I followed the instructions here: http://galaxynote4root.com/galaxy-note-4-root/how-to-root-unlock-bootloader-on-galaxy-note-4/
Everything was great at first, but it slowly degraded. At first it was only occasional hangs, then it got worse and worse. I reinstalled with the retail cpa1 5.1.1 install, which removed root, and again everything was fine for a bit, then it got worse again. I'm on call for work and away from my computer for the day so I let it take the 6.0.1 OTA hoping it would fix the freezing problems, but nothing has changed.
What can I do differently to fix these freezing problems? I completely redid the instructions on that website hoping it would fix the issues, but the same thing happened again. Amazingly fast at first, then slowly degrading into frequent hanging or freezing. Thanks!
Click to expand...
Click to collapse
go install a custom rom like jasmineROM or EmotionOS, straight up stock can sometimes be unstable when you are rooted.
ziggy71 said:
What model?(network)
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Click to collapse
Verizon SM-N910V retail
weard1212 said:
go install a custom rom like jasmineROM or EmotionOS, straight up stock can sometimes be unstable when you are rooted.
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Click to collapse
I can't even get it stable on full stock. I Odin'd in the Full Firmware for CPF3 in this thread: [Firmware] [Official] Firmware / Kernel / Modem / Recovery [N910VVRU2CPF3] by hsbadr which overwrote TWRP and seemingly removed all traces of rooting, yet the instability is still there.
It occasionally is giving me the error "System process stopped", occasionally is rebooting entirely, there have been a few times where it wouldn't boot up at all. I had to pull the battery and leave it out for 5-10 minutes to get it to boot. I'm running out of ideas on what to flash over to fix it. Is it possible that the Kernel I installed while rooted is causing problems? The full firmware for CPF3 should have overwritten it, correct?
aclays said:
Verizon SM-N910V retail
I can't even get it stable on full stock. I Odin'd in the Full Firmware for CPF3 in this thread: [Firmware] [Official] Firmware / Kernel / Modem / Recovery [N910VVRU2CPF3] by hsbadr which overwrote TWRP and seemingly removed all traces of rooting, yet the instability is still there.
It occasionally is giving me the error "System process stopped", occasionally is rebooting entirely, there have been a few times where it wouldn't boot up at all. I had to pull the battery and leave it out for 5-10 minutes to get it to boot. I'm running out of ideas on what to flash over to fix it. Is it possible that the Kernel I installed while rooted is causing problems? The full firmware for CPF3 should have overwritten it, correct?
Click to expand...
Click to collapse
I've had some issues myself. I originally used paul pizz PJ2, which is an awesome rom. Gives you stability of stock, but feel of custom. I then went to PL1 and EmotionOS. After a few days, I noticed, reduced connectivity, camera wouldn't focus, and button reassignments. So, I just wiped cache and Dalvik, stuck in boot loop. I downloaded the newest EmotionOS. Wiped everything, installed it. boot loop. So I did a another wipe and installed the deodexed Ricks ROM V2. So far so good, but it has only been a day. If you do a full retail firmware flash, that should fix your issues. If you did a full firmware, then yes, it would be overwritten. Try going back to 5.1.1 PA1 full firmware flash. Then you could allow the phone to take the OTA if you wish. But, that should fix the issue. If not let me know. And I will keep you informed of the new rom. Also, if you have a card reader, check your sd. Take anything that you want off of it, and wipe it as well. These Notes are finicky.
ziggy71 said:
I've had some issues myself. I originally used paul pizz PJ2, which is an awesome rom. Gives you stability of stock, but feel of custom. I then went to PL1 and EmotionOS. After a few days, I noticed, reduced connectivity, camera wouldn't focus, and button reassignments. So, I just wiped cache and Dalvik, stuck in boot loop. I downloaded the newest EmotionOS. Wiped everything, installed it. boot loop. So I did a another wipe and installed the deodexed Ricks ROM V2. So far so good, but it has only been a day. If you do a full retail firmware flash, that should fix your issues. If you did a full firmware, then yes, it would be overwritten. Try going back to 5.1.1 PA1 full firmware flash. Then you could allow the phone to take the OTA if you wish. But, that should fix the issue. If not let me know. And I will keep you informed of the new rom. Also, if you have a card reader, check your sd. Take anything that you want off of it, and wipe it as well. These Notes are finicky.
Click to expand...
Click to collapse
So I did actually go back to stock 5.1.1 and successfully take the 6.0.1 OTA, the issue didn't resolve. At that point I flashed the full stock CPF3, still no changes.
A new thing has popped up too. When I try to boot into recovery it says it's installing an update, then after about 5 minutes it goes to a black screen and nothing happens. I end up having to pull the battery to restart it. Discovered that when I tried to go clear all the caches and such before flashing CPF3, and it is still doing the same thing after flashing CPF3. I thought that by flashing the full firmware for CPF3 it would solve that.
aclays said:
So I did actually go back to stock 5.1.1 and successfully take the 6.0.1 OTA, the issue didn't resolve. At that point I flashed the full stock CPF3, still no changes.
A new thing has popped up too. When I try to boot into recovery it says it's installing an update, then after about 5 minutes it goes to a black screen and nothing happens. I end up having to pull the battery to restart it. Discovered that when I tried to go clear all the caches and such before flashing CPF3, and it is still doing the same thing after flashing CPF3. I thought that by flashing the full firmware for CPF3 it would solve that.
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Click to collapse
So you are full stock? Does the update issue happen on the stock recovery?
ziggy71 said:
So you are full stock? Does the update issue happen on the stock recovery?
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Click to collapse
Yep it did. So I think I've actually fixed it now. I thought that flashing the full firmware would also flash the boot loader and modem, but I Odin'd both of those in and so far so good! It did the whole updating thing again just like before this time, but when it was done it actually loaded up recovery like it was supposed to. So at that point I wiped the cache, factory reset, then used Odin to flash in the boot loader and modem for CPF3 that I found in that thread.
I've been using my phone and installing things for a couple hours now and haven't had a single hang. Before I did this, it would hang very quickly. Maybe I'll get brave and try rooting and whatnot again later, but for now I'm just going to back off for a bit. Thanks for the help!
And so much for that. It was more stable than it had been in ages so I started installing all my apps and whatnot, now it's just as unstable as it used to be, just took a couple days to happen. I'm running out of ideas
So about a few years ago, I tried to root my galaxy note 4 (n910aucu2doi3), but I guess it rejected the root because it instantly bricked my phone, to the point where I had to completely wipe it using android recovery. The only way to get my operating system back was to download it online and install it through my PC (I had to find the exact version for my phone as well, 5.1.1 at the time, because it rejected every single other version).
Everything seemed to be working fine, except that I couldn't install software updates on my phone anymore. It was permanently stuck on 5.1.1. It was a bit of an annoyance but I didn't think much of it at the time.
Fast forward to now, and I'm getting several signs that my OS may be corrupted. My phone is constantly freezing, crashing and restarting. Maneuvering through applications causes the phone to freeze for a few seconds before either restarting or crashing the app. I want to say it's definitely a software issue, but I did install a new battery recently and it was working fine for a few weeks, could that be the issue?
If not, I want to start over, but I'm not sure how, and I don't know if it's safe to do a factory reset on this OS. Is there anyway I can get a fresh stock version of an android OS that can also update?
Any help is appreciated, I'm pretty much desperate.
I manually updated to 6.0.1 with the help of this thread https://forum.xda-developers.com/note-4-att/general/updates-thread-t3663943
It seems to have fixed the issues so far, and my phone can automatically update again
Hi, I'm trying to update my phone to the latest version. It is rooted with Magisk and hasn't been updated at all since I got it a year and a half ago. The methods I have found so far for updating with root are not working. Every time I try to open System Updates in my Settings, it force closes on me so I can't access it.
Is there a work around for this? I have tried using Oxygen Updater and that failed also. Can I manually install the OTA update and preserve root somehow?
Please help, I haven't found any solutions. I got an error 1 using TWRP, which seems to mean that my boot.img is corrupt?
I managed to solve this by doing a factory reset/data wipe, which was my last resort (and a huge pain to have to restore everything). I still don't know what caused the issue, although I have some suspicions.
But in case anyone else encounters this error, it is definitely not the boot.img and I had no problems retaining root.