So, I keep my wifi on mostly at all times. But I've found that when I leave my home, and get outside my wifi range, instead of naturally switching back to 3G (I usually have 4G disabled for battery purposes, unless I need speed), my 3G and bars icon will be all greyed out, and I will have no incoming data. I otherwise have a great signal here in Boston. Sometimes it will eventually start working, but other times I will need to reboot in order to have a working data connection.
Is this an issue anyone else has? It seems the transition from wifi to mobile data is glitchy?
Hi guys, I'm plenty familiar with the Note II having had mine since October release. I'm having an issue where I will be in a solid 4G coverage area (at my home) and my phone will stay in 2G mode.
There is a problem with either the tower or the phone, I'm leaning toward tower because my wife has my old Sensation 4G which is also staying on 2G. Have any of you encountered/noticed that your phone stays in 2G even though you are in a 4G coverage area? For me either on the Sensation or Note II, I just pick WCDMA, 4G pops in and works great. The only problem is that I have to remember to put it back on auto when I leave the area. I looked up and attempted the cell codes for making the phone prefer 4G, but without success there. Also my phone picks up 4G automatically when I'm at work, so again leaning toward tower (but how and why the tower can control this I have no idea).
I also noticed some threads claiming wifi calling would detect wireless networks nearby and disable 4G. I'm leaning towards BS on that because 1. my wi-fi is almost always turned off (true unlimited 4G plan), and 2. when I disable wifi calling all together it still exhibits the same behavior.
I'm running out of ideas - any help is appreciated!
vinas1 said:
Hi guys, I'm plenty familiar with the Note II having had mine since October release. I'm having an issue where I will be in a solid 4G coverage area (at my home) and my phone will stay in 2G mode.
There is a problem with either the tower or the phone, I'm leaning toward tower because my wife has my old Sensation 4G which is also staying on 2G. Have any of you encountered/noticed that your phone stays in 2G even though you are in a 4G coverage area? For me either on the Sensation or Note II, I just pick WCDMA, 4G pops in and works great. The only problem is that I have to remember to put it back on auto when I leave the area. I looked up and attempted the cell codes for making the phone prefer 4G, but without success there. Also my phone picks up 4G automatically when I'm at work, so again leaning toward tower (but how and why the tower can control this I have no idea).
I also noticed some threads claiming wifi calling would detect wireless networks nearby and disable 4G. I'm leaning towards BS on that because 1. my wi-fi is almost always turned off (true unlimited 4G plan), and 2. when I disable wifi calling all together it still exhibits the same behavior.
I'm running out of ideas - any help is appreciated!
Click to expand...
Click to collapse
In settings>more settings>mobile networks>network mode:
You should ALWAYS be set to GSM/WCDMA (Auto mode)
This will automatically get you the best data signal available at your location. If you only get 2G in some locations, that's normal. You can try calling TMO support and have them check your address to see if you SHOULD have 4G at that location. If you really want to try to see what is going on, install an app called Open Signal Maps form the Play store. Among other useful things, it will geolocate the towers you are connected to complete with distance and mapped street address.
Where I live I only ever get 2 or 3 bars of 2G data. I use the TMO wifi calling app for all my calls and texting. This is only way I can get reliable service at home.
vouty said:
In settings>more settings>mobile networks>network mode:
You should ALWAYS be set to GSM/WCDMA (Auto mode)
This will automatically get you the best data signal available at your location. If you only get 2G in some locations, that's normal.
Click to expand...
Click to collapse
Thanks for replying vouty. When I switch from auto mode to WCDMA I have 4 full bars. That's the funny part. Speedtest is giving me around 12Mbps down 3 up on average (I live right by the tower - like .5 mile), so there is for sure something strange happening. If I keep wifi on it really isn't an issue, but I prefer to not mess with wifi and just keep it in 4G while at home, but as frustrating as this problem is, the phone refuses to switch from 2G on it's own. Once I toggle from AUTO to WCDMA, and then back to auto - it will stay on 4G. It's almost as if I am waking it up and causing the phone to re-detect the signal.
vouty said:
In settings>more settings>mobile networks>network mode:
You should ALWAYS be set to GSM/WCDMA (Auto mode)
This will automatically get you the best data signal available at your location. If you only get 2G in some locations, that's normal. You can try calling TMO support and have them check your address to see if you SHOULD have 4G at that location. If you really want to try to see what is going on, install an app called Open Signal Maps form the Play store. Among other useful things, it will geolocate the towers you are connected to complete with distance and mapped street address.
Where I live I only ever get 2 or 3 bars of 2G data. I use the TMO wifi calling app for all my calls and texting. This is only way I can get reliable service at home.
Click to expand...
Click to collapse
Cool app, very useful, appears I am on 3g at home. Turning off wifi to see if it changes to edge while using data.
Sent from my SGH-T889 using xda premium
So when I'm on wifi in my house, my phone appears to switch to edge or something and I lose most connectivity (goes from 4 bars to none). Enough to initiate a call, but simple head turning will cause me to drop. If I turn off wifi, I get 4G back and full bars and no dropped calls.
Wifi calling is too inconsistent to rely on, and this basically makes my phone unusable. I don't want to keep wifi off, as it's a lot faster and I only get 2.5Gbs of high speed data to use a month.
I'm also in the middle of a major city with great coverage 4G coverage, as long as I'm not on wifi....
apols said:
So when I'm on wifi in my house, my phone appears to switch to edge or something and I lose most connectivity (goes from 4 bars to none). Enough to initiate a call, but simple head turning will cause me to drop. If I turn off wifi, I get 4G back and full bars and no dropped calls.
Wifi calling is too inconsistent to rely on, and this basically makes my phone unusable. I don't want to keep wifi off, as it's a lot faster and I only get 2.5Gbs of high speed data to use a month.
I'm also in the middle of a major city with great coverage 4G coverage, as long as I'm not on wifi....
Click to expand...
Click to collapse
If you go into your wireless settings, you can uncheck Wifi Calling so that if you do connect to Wifi, you will retain your regular amount of calling bars.
djpingpong said:
If you go into your wireless settings, you can uncheck Wifi Calling so that if you do connect to Wifi, you will retain your regular amount of calling bars.
Click to expand...
Click to collapse
I appreciate the response, but I've already had wifi calling off.. because that feature was basically useless (could not rely on it ever).
My wife Note3 got the same problem, set cellular network preferred and then turn off wi-fi calling. Lose all cell signal bars. When no cell signal, caller ID became funny, like 718-123-4567;oli=63 212-123-4567;oli=00, had no idea.
My own note3 had the same setting, but everything fine. full cell signal bar. Try to google it, no glue!!!
Then I returned my wife note3 and get another one, everything fine.
I had the same problem. When I was on wifi I had no signals. I got a new sim card and the problem is now gone.
Sent from my GT-N8000 using XDA Premium HD app
danstarr said:
I had the same problem. When I was on wifi I had no signals. I got a new sim card and the problem is now gone.
Sent from my GT-N8000 using XDA Premium HD app
Click to expand...
Click to collapse
i dont think thats the issue, and why do you care because if you call someone it should be able to call and once you need to switch back to tmo it will w/o issue.
XxLostSoulxX said:
i dont think thats the issue, and why do you care because if you call someone it should be able to call and once you need to switch back to tmo it will w/o issue.
Click to expand...
Click to collapse
Uhh... it certainly doesn't switch back to t-mobile without issue. I drop the call. I haven't had a single call work the entire time while leaving my wifi on in my home.
Clearly, when it's on wifi, even if you have wifi calling turned off, it switches to some other network specifications, which appear to barely work where I live. The problem likely lies in the fact that when you turn wifi calling off, it does not switch your cellular network preferences back to normal properly, Instead, when wifi calling is off and you're still on wifi, it just doesn't route things through wifi, but doesn't actually change your mobile network settings back properly.
apols said:
Uhh... it certainly doesn't switch back to t-mobile without issue. I drop the call. I haven't had a single call work the entire time while leaving my wifi on in my home.
Clearly, when it's on wifi, even if you have wifi calling turned off, it switches to some other network specifications, which appear to barely work where I live. The problem likely lies in the fact that when you turn wifi calling off, it does not switch your cellular network preferences back to normal properly, Instead, when wifi calling is off and you're still on wifi, it just doesn't route things through wifi, but doesn't actually change your mobile network settings back properly.
Click to expand...
Click to collapse
well here's a question do you leave mobile data on even though you're connected to WiFi? As i have no problem because i have bars even when connected to WiFi because i leave mobile data on and have WiFi calling turned off. even if WiFi calling is turned off, and i turn WiFi off it switched to T-Mo network in seconds and i'm able to call someone so yeah no issue. you clearly have a problem with something or its the network where you live.
i'm not trying to be rude but it just doesn't make sense to me that you're having issues with something that shouldn't be a problem.
XxLostSoulxX said:
well here's a question do you leave mobile data on even though you're connected to WiFi? As i have no problem because i have bars even when connected to WiFi because i leave mobile data on and have WiFi calling turned off. even if WiFi calling is turned off, and i turn WiFi off it switched to T-Mo network in seconds and i'm able to call someone so yeah no issue. you clearly have a problem with something or its the network where you live.
i'm not trying to be rude but it just doesn't make sense to me that you're having issues with something that shouldn't be a problem.
Click to expand...
Click to collapse
I do leave mobile data on, all the time, continued issue.
djpingpong said:
If you go into your wireless settings, you can uncheck Wifi Calling so that if you do connect to Wifi, you will retain your regular amount of calling bars.
Click to expand...
Click to collapse
This doesn't actually work currently on the Note 3. there is a bug where any time you have wifi on the cellular entenna turns off regardless of the state of your wifi calling on a very large number of Note 3's. Lost Soul clearly hasn't been reading on the threads here. there are many on this topic. We get that you don't have the issue LostSoul, but that doesn't mean it isn't an issue.
HughesNet said:
This doesn't actually work currently on the Note 3. there is a bug where any time you have wifi on the cellular entenna turns off regardless of the state of your wifi calling on a very large number of Note 3's. Lost Soul clearly hasn't been reading on the threads here. there are many on this topic. We get that you don't have the issue LostSoul, but that doesn't mean it isn't an issue.
Click to expand...
Click to collapse
Thanks Hughes,
I have found that when it enters that state, that if I go and turn wifi calling on and then set it to mobile-network preferred, it turns the cellular modem back on, at least for a little while. Can you point me in the direction of a more robust thread where others are discussing the issue?
apols said:
So when I'm on wifi in my house, my phone appears to switch to edge or something and I lose most connectivity (goes from 4 bars to none). Enough to initiate a call, but simple head turning will cause me to drop. If I turn off wifi, I get 4G back and full bars and no dropped calls.
Wifi calling is too inconsistent to rely on, and this basically makes my phone unusable. I don't want to keep wifi off, as it's a lot faster and I only get 2.5Gbs of high speed data to use a month.
I'm also in the middle of a major city with great coverage 4G coverage, as long as I'm not on wifi....
Click to expand...
Click to collapse
I had the same problem on stock rom. Flash wicked rom earlier this morning, signal bars now showing bars instead of no bars on stock rom. been testing it all day long, signal bars still showing. Didn't change any settings. Just disable wifi calling.
sic_lic1o1 said:
I had the same problem on stock rom. Flash wicked rom earlier this morning, signal bars now showing bars instead of no bars on stock rom. been testing it all day long, signal bars still showing. Didn't change any settings. Just disable wifi calling.
Click to expand...
Click to collapse
I've flashed a rom as well and it appears as it might be fixed... hope so.. my phone is useless if it can't function as a phone while on wifi.
I had same issue. Called TMo and had them unregister my wifi calling, and got bars back immediately. I had wifi calling turned off, but it seemed to be the default regardless. I could only receive and make calls with wifi turned off...but it all works fine now.
That didn't work for me
debz said:
I had same issue. Called TMo and had them unregister my wifi calling, and got bars back immediately. I had wifi calling turned off, but it seemed to be the default regardless. I could only receive and make calls with wifi turned off...but it all works fine now.
Click to expand...
Click to collapse
I called Tmo four times and asked them to unregister wifi calling. They said that it wasn't even turned on for my account then that it doesn't matter what is or isn't turned on. The phone is going to run calls, text over whatever wireless connection it thinks is appropriate. When you have a strong wifi connection, it chooses that connection regardless of wifi calling being turned off or on. I set the wifi calling preference to cellular networks and it still does the same thing.
I'm pretty pissed off about it. Anyone fix this?
Not true. I shut off Wi-Fi calling on T-Mobiles site and bars came back. Had the exact same problem.
Sent from my SM-N900T using XDA Premium 4 mobile app
Hello,
I live in an area (like many of us) there T-mobile service isn't that great. I daily drive through areas with zero service and I have almost no service at my house so we utilize WIFI Calling.
I have been finding for the past few months that when I return to an area of good service (phone showing full bars of 4G or 4G LTE) that I cannot move any cellular data. If I reboot the phone then everything works again for a while. I have tried to toggle into airplane mode and back but this does not help, only a full reboot helps.
Does anyone else get this? Its very annoying to have to reboot the phone when I need to use cellular data. Appreciate some input. Phone is NOT rooted and running the latest available software from T-mobile
M
madas said:
Hello,
I live in an area (like many of us) there T-mobile service isn't that great. I daily drive through areas with zero service and I have almost no service at my house so we utilize WIFI Calling.
I have been finding for the past few months that when I return to an area of good service (phone showing full bars of 4G or 4G LTE) that I cannot move any cellular data. If I reboot the phone then everything works again for a while. I have tried to toggle into airplane mode and back but this does not help, only a full reboot helps.
Does anyone else get this? Its very annoying to have to reboot the phone when I need to use cellular data. Appreciate some input. Phone is NOT rooted and running the latest available software from T-mobile
M
Click to expand...
Click to collapse
It happens all the time for me. I've not been able to figure out why it happens, but I've seen some speculation in other threads where people think it can break when switching between H+, 4G, LTE, etc. Some people have reported that switching to airplane mode and back fixes it, but it doesn't work for me. Only a reboot will fix it for me.
Here is another thread with some discussion on it:
http://forum.xda-developers.com/galaxy-s6-edge/help/mobile-network-data-connection-drops-t3097605
Thanks for the response. I'm not happy to hear it appears to be happening to everyone. I wonder if any of the carriers have reported this to Samsung?
I cleared the cache partition on my phone 2 days ago and I've been good since...that doesn't mean it fixed it but its been a while since I had 2 good days!
THIS HAPPENS TO ME OMG!!! I thought I was going crazy... it happens quite often in NYC where we travel by subway underground... Switching to Airplane mode then back indeed fix it majority of the time, but it doesn't work sometimes...
Also, this happens when i am on Wifi for extended period of time, and then leave WiFi, the phone will show 4G LTE but wont' push any data.
Going into Phone status will show that you have no IP Address...
edit: btw, i've done an exchange with Tmobile, and still happens on the phone, Swapped SIM card as well, doesn't solve the problem. T-Mobile ran diagnosis, and found nothing wrong. I suspect it might be T-Mobile's network configuration...
Also, I can almost 100% reproduce this when I am playing a game that requires periodic connection (like loading acount info), and then playing in the subway while doing data connection between subway station (we have internet at the station, but not in the tunnel) will break my 4G LTE data connection...
Hello guys!
Here is the deal. I hope somebody is able to help me. I have a galaxy s6 920p with the ramified ROM (OH1 version on OI1 band) that works perfectly except for this weird issue. So, i am in Peru and i unlocked my phone, it works perfectly with my local carrier on LTE or 3G depending on the coverage EXCEPT when i connect to a wireless network(WIFI), if i do so my LTE 3G icon will dissapear as expected and be replaced with the WIFI bars and i would then be on Wifi internet which is fine. The problem comes when i move away from wifi signal or turn off the WIFI myself, the signal bar will remain full and i can make and receive calls normally but there will be a "!" sign next to it indicating that the mobile data is not working, the only way to fix this is by either rebooting the phone or setting it to flight mode for around 10 seconds and then bringing it back to normal, which makes my mobile data start working normally until the next time i turn on the WIFI. I have also noticed that my APN gets unticked everytime i connect to WIFI, regardless of this sometimes (i would say 30%) if i turn off the wifi the 3g/lte connection will resume normally. I am a pilot and sometimes i keep my phone without airplane mode, in the air i lose signal but as soon as i regain ground i recover my lte/3g, so this also indicates me that is not something related to the reconnection of signal itself but something regarding the WIFI. I hope you guys have any clue of what is going on here because it is really annoying and i haven't found any info about this. TY in advance!!!!