Hello,
My sgh-t989 has just started behaving rather oddly. The screen on the phone does not ever turn on. Not during boot at any point, not after boot, never. It does boot up, the softkey lights respond to the power button being hit, but the screen does not turn on. Wondering if anyone else has had this problem, or if it is just me. If anyone has any tips, i'm all ears.
Thanks much.
mrhotflamin said:
Hello,
My sgh-t989 has just started behaving rather oddly. The screen on the phone does not ever turn on. Not during boot at any point, not after boot, never. It does boot up, the softkey lights respond to the power button being hit, but the screen does not turn on. Wondering if anyone else has had this problem, or if it is just me. If anyone has any tips, i'm all ears.
Thanks much.
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WOW! Mine too! I replaced the screen (digitizer/lcd) with a new one and when first powered on, just the softkey button lights come on with short short vibrats, then neer stops
itrustno1 said:
WOW! Mine too! I replaced the screen (digitizer/lcd) with a new one and when first powered on, just the softkey button lights come on with short short vibrats, then neer stops
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Um....a lil help here, PLEASE!
Related
Everytime I boot my phone up, it works fine up until when the screen goes into sleep mode. Once it goes into sleep mode I cannot turn the screen back on, it stays black. The keyboard, end and answer key lights show up when I press the power button but the screen just stays black no matter what button I press.
I end up having to either take the battery out or using the stick to press the reset button on the side in order to get the phone to where I can see the screen again. I have adjusted the settings to where the screen doesnt go into sleep mode and the screen just stays on but that drains my battery. I want to be able to have my screen go off so I can save power but if it goes off it wont come on again until I reboot.
I have done a hard reset. This problem started happening to me when I started using the Energy Rom but I've even flashed different Roms and the problem still exist.
Somebody please tell me what's wrong! I need help! This is a big annoying problem to have. Thanks.
is this problem occurring when you slide the keyboard out?
i had the t-mobile touch pro2 with this problem.
the screen would die when the keyboard was out and not come back.
if this is the case, what i did was...
well. obviously not open the keyboard fully.
but if i accidentally had.
instead of pulling out the battery, i waited...
till the screen 'naturally' went to sleep.
than i would pull out the stylus or press power button
and the screen would come on.
sh4d0w86.
sh4d0w86 said:
is this problem occurring when you slide the keyboard out?
i had the t-mobile touch pro2 with this problem.
the screen would die when the keyboard was out and not come back.
if this is the case, what i did was...
well. obviously not open the keyboard fully.
but if i accidentally had.
instead of pulling out the battery, i waited...
till the screen 'naturally' went to sleep.
than i would pull out the stylus or press power button
and the screen would come on.
sh4d0w86.
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Click to collapse
Yes the problem still exist even when I slide the keyboard out. Once the screen goes off, that's it....pressing the power button to get it out of sleep mode, sliding the keyboard, I press all buttons and nothing works. The only thing that "works" to get the screen back on is removing the battery or using the stylus to press the reset button.
When sliding the keyboard out the keys light up but the screen doesn't come on, also pressing the power button lights up the end and answer keys without the screen coming on.
themasterhook2000 said:
Yes the problem still exist even when I slide the keyboard out. Once the screen goes off, that's it....pressing the power button to get it out of sleep mode, sliding the keyboard, I press all buttons and nothing works. The only thing that "works" to get the screen back on is removing the battery or using the stylus to press the reset button.
When sliding the keyboard out the keys light up but the screen doesn't come on, also pressing the power button lights up the end and answer keys without the screen coming on.
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so. whenever the screen goes out, period, you cant get it back?
or the screen goes out and cant get it back once you slide the keyboard out?
if it is only when sliding out the keyboard...
try not opening the keyboard fully on the right side.
on my rhodium, after that point, the screen goes out.
sh4d0w86.
sh4d0w86 said:
so. whenever the screen goes out, period, you cant get it back?
or the screen goes out and cant get it back once you slide the keyboard out?
if it is only when sliding out the keyboard...
try not opening the keyboard fully on the right side.
on my rhodium, after that point, the screen goes out.
sh4d0w86.
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Yes, period. Also, you know when you put your face to the phone during a call and the screen goes off so your face wont press anything on the screen? It doesn't come back on from that either once I end the phone call, it just stays black. I'm assuming you don't have any other suggestions. This Sucks
themasterhook2000 said:
Yes, period. Also, you know when you put your face to the phone during a call and the screen goes off so your face wont press anything on the screen? It doesn't come back on from that either once I end the phone call, it just stays black. I'm assuming you don't have any other suggestions. This Sucks
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: / sorry. i am unsure.
maybe you have a lose connection?
sh4d0w86.
This has to be a software issue but I don't know where to start. I'm surprised nobody else has encountered this problem. I've grown frustrated of this issue because I don't understand why it's doing this. I have had the phone for almost 6 months only dropping it once 4 months ago and it wasn't a strong damaging drop that would affect anything inside. I guess I'll just have to go last resort and call warranty to swap the phone out. Thanks for the help.
Same problem
themasterhook2000 said:
This has to be a software issue but I don't know where to start. I'm surprised nobody else has encountered this problem. I've grown frustrated of this issue because I don't understand why it's doing this. I have had the phone for almost 6 months only dropping it once 4 months ago and it wasn't a strong damaging drop that would affect anything inside. I guess I'll just have to go last resort and call warranty to swap the phone out. Thanks for the help.
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My phone also dos not come back on, when I put it in out the sreen with the power button on top, or when the phone goes to sleep. Nothing can put it back on(opening te keyboard, pulling out the stylis, presing the answer-, windows-, back- and end button). I and up using a music players too keep the phone busy what's makes it operational. Cant really remember when this started happening exactly. My phone is at the moment loaded with a standard ROM. I used too have a custom ROM.
My TP2 does this too, although I only encounter the problem sometimes when someone calls. I answer and put the phone next to my ear, the screen goes black as it should and the phone just dies. I can't hear what the other person is saying and the screen wont turn on anymore. I have to take out the battery to reboot.
set light sensor to manual in settings. You have some bad or fragmented code causing the problem. Pretty common actually, many different reasons, but usually either a bad light or proximity sensor or software issue. Setting the sensor to manual should do it, if not, hard reset and allow the phone to fully set up before touching it, to allow full customization process to complete. Search my posts on SOD (sleep of death) for more information.
Funny this was brought up. Now im worried I just dropped 250.00 and have a new one coming.
Mine started with the ear piece quit working. couldnt hear anything except on speaker.
Anyway I started having the screen issue over a month ago, only way to get it back was soft reset with the stylus. Also when the screen was lit, I couldn't hit the power button to turn the screen off. At times the screen would be on 24/7 and I just dealt with it. The times when it decieded to go to sleep was when I needed the soft reset. Well long story short I forgot my charger one day at work and the battery died. after pressing the power button for hours with no response, moving the screen in all diffrent directions as I pressed the button.It came on once after hrs of messing with it. Well today it died again and I am fed up with it so out came the tools. Once I opened it up I noticed the ribbon that feeds the screen from the mother board was worn and torn. the ribbon slides everytime the keyboard is slid out and it rubs on both sides of the phone. I thought maybe mine was just a fluke and was installed wrong considering the phone being 10 months old but now I read this and see maybe its a common problem. The cheapest I could find the Ribbon was 56.00 so I didnt want to chance it not being the issue.
what is the wake lock issue? i have no idea what it is but i hear about it alot..
ive searched but i keep hitting threads with gazillion pages!
mrjeancw said:
what is the wake lock issue? i have no idea what it is but i hear about it alot..
ive searched but i keep hitting threads with gazillion pages!
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While your screen is off. There is a process running in the background. It could be anything.
It's when you get alike, a call or text, and your screen comes on, and stays on, even if you have screen-on time set to go off after x amount of minutes
oh yea i def have this sometimes.
mrjeancw said:
what is the wake lock issue? i have no idea what it is but i hear about it alot..
ive searched but i keep hitting threads with gazillion pages!
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Click to collapse
Go here for pointers.
HipKat said:
It's when you get alike, a call or text, and your screen comes on, and stays on, even if you have screen-on time set to go off after x amount of minutes
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I thought it was the issue where the phone doesn't like to wake from a lock state. I know when i was running CM7.0 rc1 and the screen would lock and turn off, when I hit the power key, the screen wouldn't come back on. I usually had to press the power button then tap the screen to get it to turn on. Sometimes i had to just fight with the power button a few times to get anything to show. It was quite annoying. Might have been a kernal issue, not really sure as I updated to CM7.1 and a new kernal all at once.
BigRed Productions said:
I thought it was the issue where the phone doesn't like to wake from a lock state. I know when i was running CM7.0 rc1 and the screen would lock and turn off, when I hit the power key, the screen wouldn't come back on. I usually had to press the power button then tap the screen to get it to turn on. Sometimes i had to just fight with the power button a few times to get anything to show. It was quite annoying. Might have been a kernal issue, not really sure as I updated to CM7.1 and a new kernal all at once.
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It could be, or maybe we're both right
I just tried to call a friend, and then the screen has gone black. I could hear the voicemail recording, but cant do anything about it.
I've tried plugging it into the computer, charging it normally but nothing is working. I think there's been an issue with the proximity sensor at the top of the screen as there is a little red light on.
Is there anything I can do other than sending it back? Lord knows how long that will take and I havent backed up any of my phones data
dlau77 said:
I just tried to call a friend, and then the screen has gone black. I could hear the voicemail recording, but cant do anything about it.
I've tried plugging it into the computer, charging it normally but nothing is working. I think there's been an issue with the proximity sensor at the top of the screen as there is a little red light on.
Is there anything I can do other than sending it back? Lord knows how long that will take and I havent backed up any of my phones data
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Try restarting it by holding the power button for ~10 secs
Pointlol said:
Try restarting it by holding the power button for ~10 secs
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Or if that doesn't work hold down the power buton and the volume down button for..5-6 seconds or so.
hey thanks for the help guys, managed to fix it in the end
hi
getting replacement phone tomorrow so was just checking forum. anyway i had the same problem but it happened way too many times after making calls. ended up contacting my provider for a new phone.
as im under 28days they will exchange it at my doorstep so i dont have to send it back or not have a phone for a few hours.
btw do not know why this happens but not noticed it on the newer update.
Sol
Hey all,
I just helped a friend change the screen of his Desire 816. The old screen was badly damaged and we got a LCD and digitizer combo and I changed it successfully, or so I thought. When its off and I connect it to its charger, It lights up and displays the HTC logo, followed by the battery charging animation. All looks OK.
Then I press the power button. The screen goes off, phone vibrates and switches on BUT THE SCREEN STAYS OFF. I can tell the phone boots because the HTC boot sound plays and the phone vibrates a little after from some notification or other and my PC recognises the phone normally. But I can't use the screen at all. I have to do a battery pull to switch off the phone or wait till the battery runs out. And when I connect the charger again while its off.... HTC logo...
I'm so frustrated right now. My friend isn't saying anything but he's not happy. I'm hoping there's something I forgot to do or something. Can anyone help me, please?
Anyone? Please?....
secretkloud said:
Anyone? Please?....
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...
I'm having an issue where the phone powers on but the screen doesn't. Occasionally i can get the screen to light up for a blink up not long enough to do anything. Anyone know of a solution to this issue?
ArgyllAvenger said:
I'm having an issue where the phone powers on but the screen doesn't. Occasionally i can get the screen to light up for a blink up not long enough to do anything. Anyone know of a solution to this issue?
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Is it stock? If so, it sounds like a hardware problem. Is the screen off the entire time it boots as well? What do you do to get it to light up?
mapolidori said:
Is it stock? If so, it sounds like a hardware problem. Is the screen off the entire time it boots as well? What do you do to get it to light up?
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I just hit the power button and sometimes it comes on for a sec.
doesn't matter now as it won't even power up. Customer services is a bit of a nightmare to deal with.
ArgyllAvenger said:
I just hit the power button and sometimes it comes on for a sec.
doesn't matter now as it won't even power up. Customer services is a bit of a nightmare to deal with.
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Have you tried booting into recovery? Hold volume down and the power button.