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Yesterday, Google Play Store was working flawlessly.
Now, it opens, lists the apps updates and when I try to download, it crashes.
I'm with AOKP jb 4 in the Samsung Galaxy Nexus I9250.
The version of gapps installed with the ROM was 20120726.
Some sites (like goo.im) released 20121011. It does not work either.
I'm flashing gapps and wiping the cache/dalvik each time.
Did you try to wipe market app data and reboot?
Sent from my Galaxy Nexus using Tapatalk 2
eqjunkie829 said:
Did you try to wipe market app data and reboot?
Sent from my Galaxy Nexus using Tapatalk 2
Click to expand...
Click to collapse
Yes. And the problem continues.
If I uninstall the updates, the problem continues.
What can I do now? Am I alone with this?
Force close it and then clear data... when it's done then Download from internet the latest Play Store and install it by replacing the old one..
manumanfred said:
Download from internet the latest Play Store and install it by replacing the old one..
Click to expand...
Click to collapse
How? Where do I download the .apk file? Sorry for the silly question...
I've downloaded from here -http://www.theandroidsoul.com/download-google-play-apk-3-9-16/
And installed. The app opens and when I try to download it crashes...
Strange that it worked until yesterday...
The strange part: if I login in my PC I can load the Google Play Store and from "My apps" I am able to install new apps and also update the old ones...
What's going on? ???
Know what?
Today it simple disappeared and the apps updated regularly.
Seems that, yesterday, something went wrong in the communication with the Google Play and not in my phone.
I promise: I did nothing to solve (I'm sure I've restored a nandroid of few hours before it starts to happen).
I am on jedix12 and no matter how many times I try to update an app it refuses to download and returns error code RPC:S-5:AEC-0. It dies when updating, trying to look at the all section in the my apps page, or if i uninstall an app and try to reinstall. A fresh install of a app works just fine. I have tried does what is available on google. Erase google account, restart, open play, add account. Didn't work. I do not know what else i can do. I also completely erased the phone. data, sdcard, system, and cache.
Google is the key...>>>https://www.google.com/search?q=google+play+error+code+RPC:S-5:AEC-0&ie
Prolly cause Google is rolling out the new playstore.
Sent from my SGH-T889 using Tapatalk 2
deeznutz1977 said:
Google is the key...>>>http://forums.androidcentral.com/go...E9Pr0QGt2oHYAg&ved=0CDEQBSgA&biw=1920&bih=967
Click to expand...
Click to collapse
I found this website with Google but still did not work. I don't think it is directly related to the rom because its been doing this with all the roms I flash. I even formatted the system partition but nothing changed. It seems to be related to the Google account. I do not have a second phone to test this theory (Have ubuntu on my galaxy nexus). Has anyone had this issue before?
Try going to settings/applications manager and clear data&cache. If that doesn't work, go to accounts/google and remove account. Then resign in
This did not work. It actually started crashing. I rebooted then the crashing went away but still didn't fix the issue.
cmacia06 said:
This did not work. It actually started crashing. I rebooted then the crashing went away but still didn't fix the issue.
Click to expand...
Click to collapse
Download the new 4.0 playstore i posted the the apps section http://forum.xda-developers.com/showthread.php?t=2227852 Did you remove your google account >>> reboot then sign in again?
Yes I remove, reboot, and signed back in. It had the same issue. I just finished install this new play store but it still did not work. I'm going to try to completely format the phone again (data, system, sdcard, and cache). Maybe I made a mistake somewhere. Ill return the results.
The results were negative. The market is still giving the same error. Im going to fix my nexus back to android and then, if it doesn't give me the same issue i will flash the stock ROM onto the note two and see if that fixes it.
I installed cyangoen mod onto the nexus and it turns out that it is doing the on that phone too so its something related to the google account.
EDIT:
Turns out that this is related to the account after all. I called up the markets customer support and they said it was happening to a few other people. They said they would fix it. Thank you all for the help.
i had 4 android devices, note 2 stock unrooted, note 10.1 stock unrooted, nexus 7 stock rooted and nexus 4 stock unrooted.
all this 4 devices had a problem with Play Store error while retrieving information from server [rpc:s-5:aec-0]. i can't update anything and even my paid apps doesn't show as paid on my desktop and on my phone.
Anyone facing the same problem here? i tried to reset my note 2, note 10.1 and my nexus 7. non working, even tried to remove the google account and clear the play store cache and data. non worked.
thehackersz said:
i had 4 android devices, note 2 stock unrooted, note 10.1 stock unrooted, nexus 7 stock rooted and nexus 4 stock unrooted.
all this 4 devices had a problem with Play Store error while retrieving information from server [rpc:s-5:aec-0]. i can't update anything and even my paid apps doesn't show as paid on my desktop and on my phone.
Anyone facing the same problem here? i tried to reset my note 2, note 10.1 and my nexus 7. non working, even tried to remove the google account and clear the play store cache and data. non worked.
Click to expand...
Click to collapse
I have no such problems.
What version of Play Store do you have?
Simone said:
I have no such problems.
What version of Play Store do you have?
Click to expand...
Click to collapse
latest one i guess... 4.1.10
thehackersz said:
latest one i guess... 4.1.10
Click to expand...
Click to collapse
Might be a connection problem?
Simone said:
Might be a connection problem?
Click to expand...
Click to collapse
nope, it happened on mobile data and on the wifi.
[email protected]
11:18 AM (33 minutes ago)
to me
Hi Mohd,
Thanks for contacting us and for providing details about the issue you’re having on Google Play Based on the information you sent along, it appears you’re experiencing issue #7582577 from our known issues page, which is characterized by:
- Error RPC:S-5:AEC-0 when trying to download or update free or paid apps
- Error RPC:S-5:AEC-0 when trying to access “My Apps” in the Play Store on your device
Due to high volume of inquiries surrounding this issue, we won’t be able to keep you updated on the issue via this thread; however, you can find updates on this issue by checking our known issues page:
http://support.google.com/googleplay/bin/static.py?&page=known_issues.cs&ki_topic=1319135
If the issue you’re experiencing is not as described above, please let me know so I can continue to look into your case. If you feel your case is unique and is not this known issue, any further information you can provide (device logs, screenshots, etc.) that will help us pinpoint the problem would be very helpful - you can attach them to your reply, and I’ll take a look.
Regards,
Brian
The Google Play Team
thehackersz said:
i had 4 android devices, note 2 stock unrooted, note 10.1 stock unrooted, nexus 7 stock rooted and nexus 4 stock unrooted.
all this 4 devices had a problem with Play Store error while retrieving information from server [rpc:s-5:aec-0]. i can't update anything and even my paid apps doesn't show as paid on my desktop and on my phone.
Anyone facing the same problem here? i tried to reset my note 2, note 10.1 and my nexus 7. non working, even tried to remove the google account and clear the play store cache and data. non worked.
Click to expand...
Click to collapse
(sorry for the cross-post...but this issue needs more attention)
Unfortunately i think all of us who are affected by this apparent account "corruption" on Google's servers are out of luck until this gets more mainstream exposure. I spoke with 2 Google support techs which was a complete waste of my time. The techs seem to be aware of the problem yet continue reading from scripts like robots. I've yet to read of a single account of someone getting this issue resolved where the account is corrupt on Google's servers. As with everyone else who is suffering from this issue, I'm frustrated and I see no evidence of any progress being made to resolve this issue any time soon.
Since this account is tied to 3 android devices i own...all devices suffer from the same issue.
VERY FRUSTRATING!!
thehackersz said:
i had 4 android devices, note 2 stock unrooted, note 10.1 stock unrooted, nexus 7 stock rooted and nexus 4 stock unrooted.
all this 4 devices had a problem with Play Store error while retrieving information from server [rpc:s-5:aec-0]. i can't update anything and even my paid apps doesn't show as paid on my desktop and on my phone.
Anyone facing the same problem here? i tried to reset my note 2, note 10.1 and my nexus 7. non working, even tried to remove the google account and clear the play store cache and data. non worked.
Click to expand...
Click to collapse
I had this prob when changing roms sometimes. All I did was clearing google framework service cache and also clearing playstore cache. Then reboot. Hope it works for u.
Sent from my GT-N7100 using xda app-developers app
Got this problem around a week ago and still no luck...
Talked to Google rep but they seems unaware of this issue and gave me the workaround posted here (non working).
The best I can do to make them update again is this (follow carefully): add the second account, remove the first account,download anything with second account, re-add first account, remove second account, and download the update.
Note that the My Apps list will be empty, I use Changelog Droid ATM, but now app can update EXCEPT the PAID ONE, even though you already purchased it, it'll show BM-PPH-01 error.
SOLVED!!!
I have this alert instead of my apps "error while retrieving information from server. [RPC:S-5:AEC-0]"
I have tried everything, then I've written to googleplay-support, after one hour everything works perfect on my account
Mine started working this morning on my phone & tablet. I had tried all the fixes to no avail. Just started working on it's own
Sent from my SPH-L710 using Tapatalk 4 Beta
After the email dropped from google play support, i think my account back to normal. now i'm able to see my paid apps and able to update everything (paid and free). Seem likely problem with the new version of Play Store.
For those who still got this problem, you might need to send an email to play support. Hopefully they can reset your info at the end ie Remote Pc.
Good Luck Guys.
Had the same problem.
This did the trick for me :
Go to settings/app.manager/all
Delete data + cache :
Google Play Store
Google Play-services
Google Services Framework
Hangouts
Market-feedbackagent (important)
Then delete google-account
Restart the phone and then re-add google-account.
This worked for me.
sillywilly said:
Had the same problem.
This did the trick for me :
Go to settings/app.manager/all
Delete data + cache :
Google Play Store
Google Play-services
Google Services Framework
Hangouts
Market-feedbackagent (important)
Then delete google-account
Restart the phone and then re-add google-account.
This worked for me.
Click to expand...
Click to collapse
this really worked great job !
sillywilly said:
Had the same problem.
This did the trick for me :
Go to settings/app.manager/all
Delete data + cache :
Google Play Store
Google Play-services
Google Services Framework
Hangouts
Market-feedbackagent (important)
Then delete google-account
Restart the phone and then re-add google-account.
This worked for me.
Click to expand...
Click to collapse
Amazing!! Worked a charm! Cheers
sillywilly said:
Had the same problem.
This did the trick for me :
Go to settings/app.manager/all
Delete data + cache :
Google Play Store
Google Play-services
Google Services Framework
Hangouts
Market-feedbackagent (important)
Then delete google-account
Restart the phone and then re-add google-account.
This worked for me.
Click to expand...
Click to collapse
superb..worked for me too..
sillywilly said:
Had the same problem.
This did the trick for me :
Go to settings/app.manager/all
Delete data + cache :
Google Play Store
Google Play-services
Google Services Framework
Hangouts
Market-feedbackagent (important)
Then delete google-account
Restart the phone and then re-add google-account.
This worked for me.
Click to expand...
Click to collapse
Worked for me either. Thanks!
---------- Post added at 07:22 PM ---------- Previous post was at 06:57 PM ----------
After all didn't work, now appears the "-24" error, any solution?
Thanks.
Cheers
After the upgrade to 4.3 I had this issue and this fixed the problem.
sillywilly said:
Had the same problem.
This did the trick for me :
Go to settings/app.manager/all
Delete data + cache :
Google Play Store
Google Play-services
Google Services Framework
Hangouts
Market-feedbackagent (important)
Then delete google-account
Restart the phone and then re-add google-account.
This worked for me.
Click to expand...
Click to collapse
works great
sillywilly said:
Had the same problem.
This did the trick for me :
Go to settings/app.manager/all
Delete data + cache :
Google Play Store
Google Play-services
Google Services Framework
Hangouts
Market-feedbackagent (important)
Then delete google-account
Restart the phone and then re-add google-account.
This worked for me.
Click to expand...
Click to collapse
And for me also.. It really a great problem solve and super easy :victory:
Easier fix
Simply signing out of your Google account and signing back in fixes it, had the same issue appear this morning and fixed it in < 1 minute
All,
I had some issues with the Google Play Store force closing upon opening.. So i went ahead and un-installed all 4 apk's and re-installed them manually.
Now i get the No Connection Error after i enter my google credentials. I ve done this twice already, cleared cache but still no luck. What am i missing here
guys ?
I am using the v4.6.17 PlayStore, is there a latest version that works with Fire TV.
ncube2 said:
All,
I had some issues with the Google Play Store force closing upon opening.. So i went ahead and un-installed all 4 apk's and re-installed them manually.
Now i get the No Connection Error after i enter my google credentials. I ve done this twice already, cleared cache but still no luck. What am i missing here
guys ?
I am using the v4.6.17 PlayStore, is there a latest version that works with Fire TV.
Click to expand...
Click to collapse
I have version 4.9.13 installed.
got it from: http://www.aftvnews.com/how-to-install-the-google-play-store-on-the-amazon-fire-tv/
I don't see a link for 4.9.13 in the page that u posted. can u share the link to d/l
ncube2 said:
I don't see a link for 4.9.13 in the page that u posted. can u share the link to d/l
Click to expand...
Click to collapse
https://mega.co.nz/#F!8Q10yAiZ!4GVoGr7FJtXauVI3kvPSMQ
I know it says a different version then what I listed, but that is what I installed. Maybe it updates, not sure.
I am getting it's number from the Settings -> Apps listing. Check yours, see if it's the same.
Can't explain the number difference, seeing as I don't have any other google apk's any where else, so I know for sure I installed those from that how to.
I have the same pbl with play store. Pls guys I need a permanent fix for this error. I have already cleared the cache and data but its not working. I am using the latest version of playstore
5.0.32. Pls I need a solution for this...
Thnx in advance
Sent from my GT-I9500 using XDA Free mobile app
Computech_pc said:
I have the same pbl with play store. Pls guys I need a permanent fix for this error. I have already cleared the cache and data but its not working. I am using the latest version of playstore
5.0.32. Pls I need a solution for this...
Thnx in advance
Sent from my GT-I9500 using XDA Free mobile app
Click to expand...
Click to collapse
Did you install the Xposed Installer? Pretty sure that is needed for the google store to work. Otherwise, sorry, don't know why you wouldn't be connecting.
Drove me crazy.. but i still haven't figured what the prob was.. but i un-installed and installed the play store (manually via adb) couple of times and it worked
ncube2 said:
Drove me crazy.. but i still haven't figured what the prob was.. but i un-installed and installed the play store (manually via adb) couple of times and it worked
Click to expand...
Click to collapse
Don't you love it when stuff does that?
Great discussion. Thank you all for your efforts. My problem is I can't get past the log in screen it says the account on this "phone" all ready exists??? Not sure how I can clear the cube other than a total factory reset. Rather not.
Hi All,
I've upgrade my Zenfone 2 551ML to 2.18.40.12 few days ago, but after then I can not download any updates from playstore nor download new apps. Its just showing "downloading..." forever, and no actual download happens...
Anyone having same problem?
I've already :
1. Clear data/cache Google Play Store
2. Remove/Re-add Google Account
3. Clear data/cache Google Play Services
but still no luck...
Please help...
Did you try hardware reset?
Sammaul said:
Did you try hardware reset?
Click to expand...
Click to collapse
hi, Sammaul... thanks for your reply,
hardware reset you mean factory reset?
i haven't factory reset it yet, but I already reflash it (with same update number)...
still backing up data before factory reset as the last resort...
is there any i can do before i decide to wipe all data to factory setting?
reaf said:
Hi All,
I've upgrade my Zenfone 2 551ML to 2.18.40.12 few days ago, but after then I can not download any updates from playstore nor download new apps. Its just showing "downloading..." forever, and no actual download happens...
Anyone having same problem?
I've already :
1. Clear data/cache Google Play Store
2. Remove/Re-add Google Account
3. Clear data/cache Google Play Services
but still no luck...
Please help...
Click to expand...
Click to collapse
try uninstalling google playstore and reboot,it will take time to upgrade,then try
i have same problem too before uninstall google play and service......reboot...install it again...
hmmm i had somthing like this some time ago while dowloading big games like GTA and such... what i tried is canceling and then imidiatly retring the download. You could also change from network, use other wifi or your own data.
Btw is your account set up download just in wifi? because it wont download unless you are in a wifi network
Hope this helps
ansebovi said:
try uninstalling google playstore and reboot,it will take time to upgrade,then try
Click to expand...
Click to collapse
pato2015 said:
i have same problem too before uninstall google play and service......reboot...install it again...
Click to expand...
Click to collapse
Already tried to uninstall google play (apps manager > google play > uninstall updates) and reboot, still can't download anything...
zerg_protoss said:
hmmm i had somthing like this some time ago while dowloading big games like GTA and such... what i tried is canceling and then imidiatly retring the download. You could also change from network, use other wifi or your own data.
Btw is your account set up download just in wifi? because it wont download unless you are in a wifi network
Hope this helps
Click to expand...
Click to collapse
Already tried also, change from wifi and my own cellular data... still the same...
:crying::crying:
Have you updated google play services? if not then try to access google play after updating it..
reaf said:
Already tried to uninstall google play (apps manager > google play > uninstall updates) and reboot, still can't download anything...
Already tried also, change from wifi and my own cellular data... still the same...
:crying::crying:
Click to expand...
Click to collapse
Well if not working try reseting the phone
I had the same problem yesterday, and I tried to check the My Apps menu in Playstore, it happened that all apps in "Installed" tab are downloading updates all at the same time. So I cancelled all the process and everything is back to normal.
Update Error
Hi! I'm having the very same problem. Any advice please?
Are the apps you are trying to update on the micro sd. If so try moving them to the device storage before you update.
Sent from my ASUS_Z00AD using XDA Free mobile app
Possible solution
@reaf
A factory reset should work. However, I disabled my downloads app and the downloads provider and the play store refused to open.
I think that you should try to disable both of them; wipe any data or cache.
Then reboot and enable them and reboot again.
This should solve the problem.
Nexus 7 2013 Marshmallow not play store joy...
My Nexus 7 2013 updated with latest OTA Marshmallow some time ago, have rebooted a couple of times since then, suddenly stopped doing any app updates even though it seemed to think it needed to do so. The downloading progress bar would just go on forever. I finally got fed up and reset cache and data, rebooted and nothing. Then I did a factory reset, but let it try to re-add all my apps, that was taking forever as well and never actually getting anything to complete the installation. Then I did a factory reset without restoring any apps. The tablet runs, I can surf the web, lots of other things, but when I start the play store it apparently is the older version of the play store and it never wants to update itself. When I click the play store build(5.12.7) within play store settings, it says there is a newer version available and will be installed. That hasn't happened for 2 solid days now. I can't get any apps to install at all and the play store is stuck on the older version.
Advice?
P.S. Yes, I have a good WiFi connection.
I am having this issue now on Zenfone 2 version 4.168. Somehow, this started happening after my friends wifi went down. When it came back I still couldn't use it effectively. I could not connect to games or google play store. I tried clear cache and data from services and play store one by one but no solution. I booted to recovery and wiped cache from there still no difference. Factory reset was only solution that worked and that was my last resort. I thought the wifi I was on got hacked or ddosed because thats when issues started. So it has happened again after I did the factory reset. I synced my apps from gmail after I reset and it was fine for at least 4 hours till now I can't connect to game of war and when I go to play store and my apps, I get can't connect to play store.