[Q] Problems with SanDisk MicroSDHC 64GB card - Galaxy Note II Q&A, Help & Troubleshooting

Hi this is my first time posting a question on here so I'm hoping I'm doing this correctly
I recently received a SanDisk Ultra 64GB MicroSDHC card to use in my AT&T Note II phone. When I inserted the external SD card into my phone, everything mounted correctly and functioned right. However, when I tried to transfer my pictures and music into to the external SD card from my internal SD card using the stock app My Files, it would say that everything moved to my external SD card, but when I checked it, nothing was in the external SD card and the files that i had moved from my internal SD card were gone. So I backed up all my files from the internal SD card to my laptop to make sure I don't lose files again.
Afterwards I tried all of these methods to get files to properly into the external SD card:
I tried connected the external SD card directly to my laptop using an adapter and moved the files there
I tried moving files to the external SD card while it was in my phone
I also tried using KIES and KIES Air to move files into my external SD card
The first two methods didn't even have files show in the external SD card. The third method, using KIES and KIES air had files in the external SD card but they were corrupted where I can open my picture and it's a icon of a man of some kind and my music files just wouldn't play.
So I just factor reset my phone hoping that this would fix this problem and I haven't tried moving files yet. I'm hoping that perhaps it was an app that was conflicting with the external SD card.
I know that my external SD card is not fake because it came in a legitimate package and I also ran a software (that I can't remember the name of) that puts in data in the external SD card until it fills up and reads the data to see how much actually went in.
Could anybody tell me what the problem is and how I can fix it? I can't go back to the store and exchange it because it was a gift and there's no receipt. Thank you so much for your help.

gnabffej said:
Hi this is my first time posting a question on here so I'm hoping I'm doing this correctly
I recently received a SanDisk Ultra 64GB MicroSDHC card to use in my AT&T Note II phone. When I inserted the external SD card into my phone, everything mounted correctly and functioned right. However, when I tried to transfer my pictures and music into to the external SD card from my internal SD card using the stock app My Files, it would say that everything moved to my external SD card, but when I checked it, nothing was in the external SD card and the files that i had moved from my internal SD card were gone. So I backed up all my files from the internal SD card to my laptop to make sure I don't lose files again.
Afterwards I tried all of these methods to get files to properly into the external SD card:
I tried connected the external SD card directly to my laptop using an adapter and moved the files there
I tried moving files to the external SD card while it was in my phone
I also tried using KIES and KIES Air to move files into my external SD card
The first two methods didn't even have files show in the external SD card. The third method, using KIES and KIES air had files in the external SD card but they were corrupted where I can open my picture and it's a icon of a man of some kind and my music files just wouldn't play.
So I just factor reset my phone hoping that this would fix this problem and I haven't tried moving files yet. I'm hoping that perhaps it was an app that was conflicting with the external SD card.
I know that my external SD card is not fake because it came in a legitimate package and I also ran a software (that I can't remember the name of) that puts in data in the external SD card until it fills up and reads the data to see how much actually went in.
Could anybody tell me what the problem is and how I can fix it? I can't go back to the store and exchange it because it was a gift and there's no receipt. Thank you so much for your help.
Click to expand...
Click to collapse
try formatting to fat32 type and chk as it must be ntfs now

shhbz said:
try formatting to fat32 type and chk as it must be ntfs now
Click to expand...
Click to collapse
right I forgot to mention that I reformatted it on my phone as well as using the default Windows 7 format function as well as SD card formatter

gnabffej said:
right I forgot to mention that I reformatted it on my phone as well as using the default Windows 7 format function as well as SD card formatter
Click to expand...
Click to collapse
well seee if it works on other phone if not then sent it back to sandisk service center they dont need any proof of purchase just the sd card packet pic will do as proof as it comes with lifetime warranty , just sent them a mail and report if its faulty and they will ask u to send the sd card back to sandisk center and they will send u a new sd card :good:
if they ask for a sd card no just chk your sd card back it written over there and not on the package as the org number they need is available in sd card back

gnabffej said:
Hi this is my first time posting a question on here so I'm hoping I'm doing this correctly
I recently received a SanDisk Ultra 64GB MicroSDHC card to use in my AT&T Note II phone. When I inserted the external SD card into my phone, everything mounted correctly and functioned right. However, when I tried to transfer my pictures and music into to the external SD card from my internal SD card using the stock app My Files, it would say that everything moved to my external SD card, but when I checked it, nothing was in the external SD card and the files that i had moved from my internal SD card were gone. So I backed up all my files from the internal SD card to my laptop to make sure I don't lose files again.
Afterwards I tried all of these methods to get files to properly into the external SD card:
I tried connected the external SD card directly to my laptop using an adapter and moved the files there
I tried moving files to the external SD card while it was in my phone
I also tried using KIES and KIES Air to move files into my external SD card
The first two methods didn't even have files show in the external SD card. The third method, using KIES and KIES air had files in the external SD card but they were corrupted where I can open my picture and it's a icon of a man of some kind and my music files just wouldn't play.
So I just factor reset my phone hoping that this would fix this problem and I haven't tried moving files yet. I'm hoping that perhaps it was an app that was conflicting with the external SD card.
I know that my external SD card is not fake because it came in a legitimate package and I also ran a software (that I can't remember the name of) that puts in data in the external SD card until it fills up and reads the data to see how much actually went in.
Could anybody tell me what the problem is and how I can fix it? I can't go back to the store and exchange it because it was a gift and there's no receipt. Thank you so much for your help.
Click to expand...
Click to collapse
welcome to the screwedup 64 club just throw it in the bin. i had the same 64gig card n been trying for last 10months to format with every partition wizard to no avail.finally smashed to smitherings with a hammer. could not exchange it cos i threw away the box n receipt n they wont replace it but a friend got his changed 3 times before he got a working one.lesson learnt just stick with 32gig sd no such problem

shhbz said:
well seee if it works on other phone if not then sent it back to sandisk service center they dont need any proof of purchase just the sd card packet pic will do as proof as it comes with lifetime warranty , just sent them a mail and report if its faulty and they will ask u to send the sd card back to sandisk center and they will send u a new sd card :good:
if they ask for a sd card no just chk your sd card back it written over there and not on the package as the org number they need is available in sd card back
Click to expand...
Click to collapse
Yeah my I threw my package away about a week ago which I completely regret now

gnabffej said:
Yeah my I threw my package away about a week ago which I completely regret now
Click to expand...
Click to collapse
u still dont need to regret just mail sandisk and iform them abt the issue they will ask you to send the damaged chip and they refund it , for me they did not ask for any proff

Related

[Q] Galaxy S3 and Computer don't see sd card

So i have a sandisk 32gb micro sd card im using in my galaxy s3. It has been working fine until this morning when my phone started saying sd card had been removed please enter a new one, or something like that. The sd card cannot be seen in TWRP or in any file manager. In recovery i tried to wipe the external card and it just says it cant mount the external card.
I would have thought this was a problem with my phone, but I also cannot see the card when i put it in my computer. Other sd cards work fine on my computer (i dont have another micro sd to test with) but my camera's sd card worked fine. Anyone have a solution? I would be willing to format my sd card, but i cant even access it anywhere.
wizrd54 said:
So i have a sandisk 32gb micro sd card im using in my galaxy s3. It has been working fine until this morning when my phone started saying sd card had been removed please enter a new one, or something like that. The sd card cannot be seen in TWRP or in any file manager. In recovery i tried to wipe the external card and it just says it cant mount the external card.
I would have thought this was a problem with my phone, but I also cannot see the card when i put it in my computer. Other sd cards work fine on my computer (i dont have another micro sd to test with) but my camera's sd card worked fine. Anyone have a solution? I would be willing to format my sd card, but i cant even access it anywhere.
Click to expand...
Click to collapse
I hate to say it, but it would seem that your SD card went tango uniform. If another card is being seen in the S III then it is down to that.
wizrd54 said:
So i have a sandisk 32gb micro sd card im using in my galaxy s3. It has been working fine until this morning when my phone started saying sd card had been removed please enter a new one, or something like that. The sd card cannot be seen in TWRP or in any file manager. In recovery i tried to wipe the external card and it just says it cant mount the external card.
I would have thought this was a problem with my phone, but I also cannot see the card when i put it in my computer. Other sd cards work fine on my computer (i dont have another micro sd to test with) but my camera's sd card worked fine. Anyone have a solution? I would be willing to format my sd card, but i cant even access it anywhere.
Click to expand...
Click to collapse
In Win7, plug your SDcard into the card reader.
Type diskmgmt.msc into search or run.
Do you see your messed up SDcard in there?
If yes, you can format it, name it etc.
If that fails, find an app online called Gparted. (needs to burn to a CD)
This app works at boot and has fixed my most stubborn drive issues.

Micro SD card problems.

Anyone else experiencing problems with their micro sd cards? I have a 32 Gb class 10 micro sd card installed and it shows that I only have 200 mb of available space on my external card. The card is empty so how is this possible? Any ideas??
Sent from my LG-D851 using XDA Premium 4 mobile app
Did ya format it with phone
Most likely an issue with your card not the phone. I definitely haven't had an issues nor have I heard of any
Something similar is happening to my sd card
I am experiencing something similar, i first noticed when trying to copy a zip file to the sd card to install a rom and the zip file didnt show up.
My problem is that i am not able to copy anything to the sd card or delete anything from the sd card. I am however able to copy files from my the sd card to the computer. I have tried formatting it from an android phone,pc,cmd but after the format is done i have the exact same files that were on the sd card. Its strange because after formatiing on my pc it shows the sd card as empty but once i disconnect and re-connect the sd card all the files are somehow back on to the sd card and are not corrputed or anything because i can still play music and view images?
Got a 64Gb card in mine with no problems at all. Shows the same space as it did on my Note 3.
JazzedMontage said:
I am experiencing something similar, i first noticed when trying to copy a zip file to the sd card to install a rom and the zip file didnt show up.
My problem is that i am not able to copy anything to the sd card or delete anything from the sd card. I am however able to copy files from my the sd card to the computer. I have tried formatting it from an android phone,pc,cmd but after the format is done i have the exact same files that were on the sd card. Its strange because after formatiing on my pc it shows the sd card as empty but once i disconnect and re-connect the sd card all the files are somehow back on to the sd card and are not corrputed or anything because i can still play music and view images?
Click to expand...
Click to collapse
Had the exact same problem with my son's sd card on another phone about a month ago. After too many hours trying different things, I ended up having to throw it out.
It turns out that it's because of the new Android 4.4 update. Google has decided to do away with ability to give permission to write on our sd cards and it is creating quite the uproar everywhere. For those of you that haven't yet encountered these issues, that's only because you aren't running latest Android OS. They mentioned that there might be a fix in the next version of Android Lollipop. But for now, we are left with only one other alternative and that is to root our devices and allow permissions to write to sd cards.
Sent from my LG-D851 using XDA Premium 4 mobile app

SD card problem. does not work and mount. HELP Please

Dear readers,
I hope you all fine.
Just bought LG G3. Shifted from S5. Facing problem of SD card not being shown in the setting> storage and not even the file manager.
When I plug in the sd card it shows a notification in the phone, "SD card inserted". However, after showing this message it does not show in Storage (setting) and file manager. Meanwhile, the sd card perfectly works in S5 even I plug it again.
Card: SanDisk 64GB xtreme series card.
Please tell me the solution to it. I am really worried.
First off, it might be a bootleg, I had the same problem. But, since you said you used it in your S5 and it worked, it's probably not.
The G3 might not be reading its contents or able to mount it properly, it senses it in the slot but can't or won't read it.
You can try backing up and copying your SD card's contents onto a PC. Then quick format it on your PC and then insert into in the G3, go to Settings then Storage and then, if it's mounted, choose Erase SD card.
After doing that, it should be able to mount the card and read/write to it. Then you can copy your files over to the SD card.
I noticed what might cause it not to be read is the Android and Data folders on the SD card (carried over and written by your other phone). I'm not sure if the G3 reads those and see other system files/configs and decides to ignore it or not.
i had the same problem. could never get an sdcard to mount, so i had to return the phone. my new one read the sdcard (same one) just fine. luckily, when i returned it, the VZW person didn't know to check for root... lol
Same issue for me but sd card was pefectly working since few hours...
Will try a backup and erase sd card
Envoyé de mon LG-D855 en utilisant Tapatalk
My SD Card died. I tried it several devices and it was "Dead Jim". Just got my replacement today from Amazon 17.99 for Samsung 32gb micro SD Card.

LG G3 D851 external SD Card problems

I have a freshly formatted 32 gb micro SD card (fat32) that I put in my Freshly rooted phone using Bliss Pop Rom. When I boot up my phone, go to storage and mount the micro SD, it automatically says that it now has 15bgb on it. Using ES file explorer I examine the contents of the card and there is nothing on it but yet it reads as 15gb left. What's worse is that when I try to copy or move a file to it, a message saying not enough space please free up space to proceed. I Googled the crap out of this issue. No luck. Please help. I use a lot of storage and the SD card is important to me.
Try on stock rom. If it works then stay on stock. Can't stress this enough. CM is to play around with but not as a daily driver. CM is garbage
vance74 said:
I have a freshly formatted 32 gb micro SD card (fat32) that I put in my Freshly rooted phone using Bliss Pop Rom. When I boot up my phone, go to storage and mount the micro SD, it automatically says that it now has 15bgb on it. Using ES file explorer I examine the contents of the card and there is nothing on it but yet it reads as 15gb left. What's worse is that when I try to copy or move a file to it, a message saying not enough space please free up space to proceed. I Googled the crap out of this issue. No luck. Please help. I use a lot of storage and the SD card is important to me.
Click to expand...
Click to collapse
Try installing and running SDFix from Google Play Store. Make sure you have a nandroid backup before you do >anything< to your device.
ivanabq said:
Try installing and running SDFix from Google Play Store. Make sure you have a nandroid backup before you do >anything< to your device.
Click to expand...
Click to collapse
Just to follow up. . I formatted the card on a PC using a an SD card adapter. After that I had the problem. I researched it and apparently that can mess up, corrupt micro SD cards. So I popped the same micro SD card in my Galaxy s5 and formatted it and the tried it in my LG G3 and it mounted and now works great.
Your microSD card isn't formatted properly
vance74 said:
I have a freshly formatted 32 gb micro SD card (fat32) that I put in my Freshly rooted phone using Bliss Pop Rom. When I boot up my phone, go to storage and mount the micro SD, it automatically says that it now has 15bgb on it. Using ES file explorer I examine the contents of the card and there is nothing on it but yet it reads as 15gb left. What's worse is that when I try to copy or move a file to it, a message saying not enough space please free up space to proceed. I Googled the crap out of this issue. No luck. Please help. I use a lot of storage and the SD card is important to me.
Click to expand...
Click to collapse
SD cards and microSD cards should not be formatted by the Windows, Apple, or other default program. If you're running Windows, download and install SDFormatter. SD cards have special hidden files that are deleted by the Windows regular formatter. SDFormatter handles the removable media properly.
If you are going to use the SD or mSD card in a particular device, you should >always< format the card in that device before using it.
Yes, what the previous poster said... I wish you could have asked before you did it. Windows is bad at formatting for anything other than NTFS and so is Mac. If you have to format at all, use TWRP. But me personally I recommend to never ever format. I have always managed to turn them into RAW due to multiple formatting because like ivanabq said, Windows just deleted those files. These files are used by Android to read where everything is and if they are gone, it doesn't know how to read the card anymore. Good luck. Hope you get the space back.
Also could you tell us the brand of your microSD? Sometimes the knockoff brands will advertise more space and once you format it, it reveals that it is far less. You might be able to get a full refund knockoff or not.

Lenovo P2 Upgrade SD card from 32 to 64 GB

My existing SD card is running out of capacity, so im trying to insert a 64Gb card into the phone. When trying to clone the this card in my laptop, i keep getting the message to format the card. Which obviously i don't want to do. The card works fine in the phone so i don't suspect a faulty card. If i plug the phone into the laptop the card is visible, and i can copy the files, and transfer them to my 64Gb card but then this is not usable on the phone. What is the procedure for upgrading the SD card in the Lenovo P2.
My observations lead me to believe that the formatting of the P2 is not compatible with windows 10.
any help much appreciated.
Regards
John M
Copy the files from the previous SD card to your computer by using the USB cable to connect the phone. Then do the same to copy to the new card.
It sounds like your SD card is formatted as internal memory rather than portable.
When you put in your new SD it will ask how you want to use it. Choose portable and copy your files over.
Tripov said:
Copy the files from the previous SD card to your computer by using the USB cable to connect the phone. Then do the same to copy to the new card.
Click to expand...
Click to collapse
Ok i get that but my new card should be formatted as portable, as mentioned by philjet
philje123 said:
It sounds like your SD card is formatted as internal memory rather than portable.
When you put in your new SD it will ask how you want to use it. Choose portable and copy your files over.
Click to expand...
Click to collapse
Got the new SD card with files copied as you suggested, but the apps on the phone dont see the data on the new portable card.
is t here a workaround for this?
Thanks

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