[Q] Galaxy Ace 2 - totally broken software, please help ASAP - Galaxy Ace II Q&A, Help & Troubleshooting

Hello guys,
I don't know if anyone have seen this problem but anyway here it is:
A friend of mine gave me his ace 2 that have a totally broken software, this means the phone is not turning on, neither entering download or safe mode. When the phone is plugged into the power outlet there is no battery that appears on the screen. NOTHING at all. When I plug the phone into the PC and press the power on button, the phone does nothing but the PC make this beep sound (when a USB is inserted) and then directly after 2-3 second it makes another beep sound (when USB is removed) and take note that on those 2-3 seconds I did nothing, I just tried to turn the phone on and NOTHING happens. When I retry to press the power button again I can also hear the beeps sounds but still nothing on the screen. I tried to press it for the 3rd time, the same thing happened. Tried to enter download mode, it the same, beep sound then nothing.
When I tried to ask him what have he done he told me that something appeared on the screen (wipe, reset, something similar) and he just clicked yes and ok for everything.
I guess the problem is either that the battery is down and it needs to be changed, or that he completely reset the flash memory of the phone.
Any solution guys? Please help and thanks.

Remove the battery for few seconds and reinsert..
Then try to enter the Download mode...
If it is not working still, then, sorry to say, I think the phone is hard bricked..

Related

Universal Died while upgrading

hi
i was upgrading my universal, following instructions from http://wiki.xda-developers.com/index.php?pagename=Helmi
after upgrading, on my computer i received an error saying the upgrade was unsuccessful and now my universal is dead
i tried hard resetting, i tried putting it into bootloader mode...
there is nothing on the screen
what should i do?
have you ever entered BL before? most new users would not realise their in BL as it doesn't have any backlight. look closely
yes, i have, it isnt working at all, there is nothing on the screen
when i try to flash the device the pc says error 101 connection error
does your charge light appears when connected to AC power?
nope, no charge light
its sad just about 3 hours ago my device was working perfectly
here's what you do:
start activesync on your computer.
Go to connection settings and deselect allow usb connections.
connect your uni to your computer and push the backlight + on/off button and hold these. Then press the reset with your pen, still holding the backlight and on/off.
The screen should say something about serial or usb.
The backlight will not be lighted so it's hard to read.
If the screen doesn't say anything, unplug and plug in the usb connecter one more time.
Does your red charge led lit when you put it on the wallcharger ?
i tried that, many many times, screen still remains blank
nope, no red light when i plug it into the wall
this is bad, its not responding to anything
When plugged, does it give you a red blink (Charge light) when you Soft Reset?
yes!
yes, the first sign of life, when pluged in via usb to the pc, when i soft reset i get a red blink
any ideas?
Try holding down Light + power for at least 5sec. and while still pressing, do a soft reset.
If you dont go to BootLoader then try to increase the Hold down Light + Power some more.
And BTW. dont get stressed, keep cool.
Youl just **** it even more up if you get stressed, Ok
k, i just tried that, everytime i let go fo the soft reset button the pc says the usb device is not recognized, but still nothing on the screen
lol yeah ur right
thanks for the help
NP. now run the original upgrade for your device...your device is in boot loader right?
nope no bootloader, the screen is completely blank
sahir said:
nope no bootloader, the screen is completely blank
Click to expand...
Click to collapse
Look closely, it wont have backlight on, so look really closely.
Remove the SD card and Sim, and just keep trying different time intervals with the "holding down Light + power for at least 5sec. and while still pressing, do a soft reset."
And if you had low battery when you started the upgrade, the use your Wall charger, not USB charger...and let it stay in for 1/2 hour before proceding.
Keep us updated
i removed the sim and sd, and have tried many different intervals, i charged the device all night last night with teh wall charger, still no luck
Hmmmmm, this is a bit strange.
The exact same thing happend to me some 5 days ago.
I managed to get it back with this trick.
Try Soft Reset between every try....just hang in there suddently it wil come to life
Do a ATX-reset/Destat.
Remove charger, battery etc and push in on/off button for 30sec twice. Then push down as many keyboard buttons as you can for a little while too. This way you "drain" it and everything should be reset. Try again.
Works especially well on computers that don't wanna POST. Same thing with cellphones, TV's, remotes etc.
ATX-Reset/Destat. Remember that one. Can solve loads of glitches.
How do I know?
Don't ask I work with these kind of issues every day.
i just tried the atx reset destat idea, it didnt boot it up
ive tried many different intervals now, ive spent hours trying to get this to work
bosjo were u connected to the pc while trying to get it into bootloader?

Power button stop working

Hey all, need some help here.
short story - can't power up my device, since power botton stopped working.
anyonw knows a way to turn on the device otherwise?
(tried reset by reset button, plug to pc, to charger..)
longer story- yesterday i realized i can hear only on speaker phone, so i thought it is a bug and tried to reset the device (soft) and realized the power button isn't working as well, which increased my suspicion of a bug, and smart enough i just unplugged the battery and since then can't turn it back on..
thanks
I have same problem several times, and I have no idea why these happen, any ideas?
When its happen, I try call from another phone to my, and nothing happen phone not ring, but I heard normal sound from calling phone.
I would see if I could get the phone to hard reset. I know you need to push the power button but it may work for this purpose just not tell the software to turn back on.
Hard Reset:
With phone off push and hold the send and end buttons while pushing the power button. Follow screen instructions.
If you cant then you will have to return it I am guessing.
Nothing
nope, i tried also to hard reset but nothing works, as time goes i get the feeling that the phone is ok but the power button is the one breaked.
i guess i have to take it to a lab sometime this week.
thanks anyways

[Q] Desire won't turn on after market crashed

Hi there!
I have got a really strange problem with my desire. Here is what happened:
I opened the market app whilst using mobile internet. The app froze on the loading screen and the phone was unresponsive.
I pulled the battery and powered on again. All seemed fine.
I opened the market again and the exact same thing happened, only this time I can't turn the phone back on.
I have tried pulling the battery. Tried plugging the phone into a charger without the battery then reinserting the battery. Tried charging the battery until the led went green, still no luck.
I had plenty of battery when this happened.
When the phone is on charge, when you press the power button, the led goes out, but the phone does not turn on.
Does anyone know what this might be? or how I can turn my phone on again?
Thanks all!
Bump, does anybody have any idea?
The only idea I have is a hard factory reset:
Try to start phone with pressed volume down and power button, navigate with volume button to "clear storage" and enter with power button.
Swyped from my HTC Desire using XDA App
Wipe dalvilks cache in recovery
Sent from my HTC Desire using XDA App
Thanks for the ideas guys. I actually can't power on the device at all. Can't boot into recovery, can't do anything as far as I can tell.
Any other ideas?
kirky_D said:
Tried plugging the phone into a charger without the battery then reinserting the battery.
Click to expand...
Click to collapse
What the hell are you doing to ur desire?
Try removing battery for a minute, then re insert it
Then press volume down and without release it, press also power button and wait 5 seconds with both pressed to see if it boots into bootloader and go into recovery too
andQlimax said:
What the hell are you doing to ur desire?
Try removing battery for a minute, then re insert it
Then press volume down and without release it, press also power button and wait 5 seconds with both pressed to see if it boots into bootloader and go into recovery too
Click to expand...
Click to collapse
I removed the charger before putting the battery in. I saw someone recommend it on another forum with a similar problem.
I have tried to get into recovery after leaving the battery out for 12 hours, after charging the phone until the led was green, it seems I've tried everything to get this to work but nothing.
I'm really annoyed as well because I'm 2 weeks out of warranty. It just seems so odd that a software crash could cause all this.
Anybody else got any ideas?
what happens when you press.. volume down and power.. can you see the hboot screen.. is your phone recognised in ur pc?
jhonybravo4u said:
what happens when you press.. volume down and power.. can you see the hboot screen.. is your phone recognised in ur pc?
Click to expand...
Click to collapse
Absolutely nothing. Totally blank screen, no vibrate nothing. Phone is not recognised by pc. The only things that happen are the following:
When plugged into the charger the orange led comes on, and eventually turns green.
When plugged in, if I press the power button the led turns off, but nothing else happens.
I'm totally at a loss. I called HTC and am sending it in for warranty repair. They said they have extended the warranty to 2 years which is a bit of a turn up for the books, so hopefully they will fix it for free and not charge me for it
Try this:
Boot into hboot
Count (slowly) to 20
Then press the power button once
Connect the usb
Start command prompt
Type "fastboot devices"
For this to work you need to install Android SDK see here http://wiki.cyanogenmod.com/wiki/Howto:_Install_the_Android_SDK
If you get anything than somebody can help you. I read somewhere about this issue but I can't find it anymore.

[Q] [help] wildfire went crazy

device turned screen off and since then it dosent turn it on, all the command line (the 4 touch buttons) are vibrating while touching, phone rings when a call recieved but i cant do anything with it.
i want to sync my device to my PC to backup all my stuff but i cant choose the sync, what can I do?
Please help me...
Ok try turning off the device fully, pull the battery out and then put back in. Press volume down and power together for 5-10 seconds and tell us if the screen comes up. Also, did you drop it by any chance?
sent from my android powered beast!
tried everything
Already tried everything, nothing helps

Can't turn it on, completely dead.

Hey. I have a problem with my phone. Today at the morning I have opened the SNAPCHAT app (I'm beta tester in there) and my phone has been frozen after opening. I couldn't do anything so I restarted it by holding the power button. Phone has restarted but was frozen on the HTC ONE x logo, so I restarted again and the phone entered the BOOT MENU and was saying "LOCKED -- SECURITY WARNING" so I tried to reboot and nothing happened entered the same place to boot menu, so I pressed FACTORY RESET so nothing happened so I pressed FACTORY RESET and nothing happened again, so I restarted two times the phone and turned back on, but when the screen went black (sleep) it seems like the phone turned off, I'm charging it and nothing want to work, the LED light doesn't appear and I tried using the HOLD POWER BUTTON AND VOLUME BUTTON but doesn't work. I tried to plug the phone to pc but doesn't work as well, so does any of you have a solution for it?
heads up
as98101 said:
Hey. I have a problem with my phone. Today at the morning I have opened the SNAPCHAT app (I'm beta tester in there) and my phone has been frozen after opening. I couldn't do anything so I restarted it by holding the power button. Phone has restarted but was frozen on the HTC ONE x logo, so I restarted again and the phone entered the BOOT MENU and was saying "LOCKED -- SECURITY WARNING" so I tried to reboot and nothing happened entered the same place to boot menu, so I pressed FACTORY RESET so nothing happened so I pressed FACTORY RESET and nothing happened again, so I restarted two times the phone and turned back on, but when the screen went black (sleep) it seems like the phone turned off, I'm charging it and nothing want to work, the LED light doesn't appear and I tried using the HOLD POWER BUTTON AND VOLUME BUTTON but doesn't work. I tried to plug the phone to pc but doesn't work as well, so does any of you have a solution for it?
Click to expand...
Click to collapse
ypu should check out this link http://forum.xda-developers.com/htc-one-x/help/bricked-apx-mode-t2836146/post54589160#post54589160. the solution isn't here but you both share the same issue. Honestly i had that problem when i first got my hox but i havent yet remembered how i fixed it. maybe you 2 can brainstorm and if i remember i'll post the solution there.
Thank you
m.jordan89 said:
ypu should check out this link http://forum.xda-developers.com/htc-one-x/help/bricked-apx-mode-t2836146/post54589160#post54589160. the solution isn't here but you both share the same issue. Honestly i had that problem when i first got my hox but i havent yet remembered how i fixed it. maybe you 2 can brainstorm and if i remember i'll post the solution there.
Click to expand...
Click to collapse
Thank you, I tries that what are they saying on the link and even they put some others links but nothing works. I can not turn the phone on or even connect to the computer cause PC can not find the phone

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