Related
Mine just started to after lunch today. I've had it on the desk and saw it restart about 3 times in less than a 15 minute window.
How do I know this just started and it hasn't been going on in my pocket? Well over the weekend I would have heard it reset (since it's not on silent/vibrate like it is at work). It also significantly drains the battery more if you are constantly soft resetting it/turning it off and on.
So is anyone else having this issue? I need to figure out if it was just a freak occurrence or if something is wrong with it.
I did NOT root it, running everything stock - I did some updates on some apps I have installed but no new programs installed in a couple of days - again this just started happening today in the last couple of hours.
And besides email and messaging, I'm not running anything in the background like Pandora or eBuddy, so I don't think it's a program causing it to reset.
Edit:
Not sure if this is the best category for the thread, but I could not find any threads similar to this besides the battery issue in general. Apologies if this thread already exists somewhere.
No uncalled for restarts here. Open the back, pull the battery, check the contacts? Is it plugged in when it does this? Try padding the battery with a folded piece of paper between the door and battery to ensure a snug fit. If it still does that, time to go to a store.
@Jye75
Thanks, I have pulled out and looked at the battery. I have that Seido case they were slangin' at Best Buy on it, I don't think there's an issue with the contacts.
One weird thing is during one of the automatic restarts, the phone made the start up sound. I had the phone on vibrate and the start up before that (and after when I manually restarted it) did not have a tone. Very odd... perhaps it's possessed.
Odd indeed... drop by a Sprint store, would be my next move.
It happened to me two times today since I did the full root last night. The last time it happened, I clicked on a input field and it restarted...
I had the issue when I turned off "enable always on mobile data"...turning it back on stopped the resets.
forum.xda-developers.com/showthread.php?t=701540 <-- no one said much in my thread about it
Probably just a kernel panic. I would not worry about it too much. It's happened to me on my Hero, and on my Evo.
For comparison purposes, how often does OS X Kernel Panic? How often does Windows BSOD?
Android is rather new technology in comparison. Yes, it runs Linux, which is rather mature at this point, but it's built with a lot of new technology, which may not be as mature as the stock kernel itself.
/two cents.
heed316 said:
I had the issue when I turned off "enable always on mobile data"...turning it back on stopped the resets.
forum.xda-developers.com/showthread.php?t=701540 <-- no one said much in my thread about it
Click to expand...
Click to collapse
Thanks, I realized that was one of the few things I've changed at the end of the weekend. Sweet!
blakejohnson86 said:
Probably just a kernel panic. I would not worry about it too much. It's happened to me on my Hero, and on my Evo.
For comparison purposes, how often does OS X Kernel Panic? How often does Windows BSOD?
Android is rather new technology in comparison. Yes, it runs Linux, which is rather mature at this point, but it's built with a lot of new technology, which may not be as mature as the stock kernel itself.
/two cents.
Click to expand...
Click to collapse
It reset about 8-10 times in less than 2 hours. More than half of that time the phone was in my pocket and not in use. I hardly got a signal inside of Walmart so it's not like I was using it that much in there.
I have set the data to be always on and hopefully this will help...
I appreciate all the help guys!
pekosROB said:
Thanks, I realized that was one of the few things I've changed at the end of the weekend. Sweet!
It reset about 8-10 times in less than 2 hours. More than half of that time the phone was in my pocket and not in use. I hardly got a signal inside of Walmart so it's not like I was using it that much in there.
I have set the data to be always on and hopefully this will help...
I appreciate all the help guys!
Click to expand...
Click to collapse
I had the same exact thing happen to me beginning this past weekend. It was driving me insane since it was rebooting every 30 minutes or so. I noticed it started happening more so when I did not have good signal. In any case I came to the conclusion it was all the tinkering (root part 1 and custom ROM) I've done with the phone so I wiped it last night and started from scratch (root part 1 and 2 and custom ROM). No reboots yet, but seeing your post concerns me since it's not the first post I've read regarding this issue. I'll keep you posted if mine keeps doing it. I really hope it's not a real issue, getting a replacement does not seem like it will be an easy process at the moment with them constantly selling out.
marcosowns said:
I had the same exact thing happen to me beginning this past weekend. It was driving me insane since it was rebooting every 30 minutes or so. I noticed it started happening more so when I did not have good signal. In any case I came to the conclusion it was all the tinkering (root part 1 and custom ROM) I've done with the phone so I wiped it last night and started from scratch (root part 1 and 2 and custom ROM). No reboots yet, but seeing your post concerns me since it's not the first post I've read regarding this issue. I'll keep you posted if mine keeps doing it. I really hope it's not a real issue, getting a replacement does not seem like it will be an easy process at the moment with them constantly selling out.
Click to expand...
Click to collapse
Thanks for the input. Your concern about the difficulty in getting a replaced unit due to them selling out is EXACTLY why I'm trying to figure out if this is a software glitch.
I'm also glad you pointed out that it tended to happen when the signal was ****ty. Last night I enabled the data always on (it was on by default and I turned it off earlier in the weekend) and I haven't had a reset yet this morning. Of course I've also been in good coverage areas. When it kept resetting like mad last night it was inside of Wal-Mart, and they have some serious shielding on their building or something since I rarely get a full or even half signal in there regardless of carrier or phone in past experience. A lot of friends on Altell/Verizon beg to differ with me though.
I'm thinking if they're connected, the fact that a weak data signal contributes to the device rebooting is really odd; the only time I can think of why a phone should reboot on its own is the OS crashes (or some app takes up ALL the available RAM, freezing it, then crashing it) or it overheats (but would seem to turn off rather than reboot). I had a BB Curve that did this at one point so I had to clear the cache all the time.
Edit:
Actually, I realized when it started to happen it was at work where I have excellent reception. Hmmm... well at least it hasn't reset on its own this morning so far (so far meaning 30 minutes).
pekosROB said:
Thanks for the input. Your concern about the difficulty in getting a replaced unit due to them selling out is EXACTLY why I'm trying to figure out if this is a software glitch.
I'm also glad you pointed out that it tended to happen when the signal was ****ty. Last night I enabled the data always on (it was on by default and I turned it off earlier in the weekend) and I haven't had a reset yet this morning. Of course I've also been in good coverage areas. When it kept resetting like mad last night it was inside of Wal-Mart, and they have some serious shielding on their building or something since I rarely get a full or even half signal in there regardless of carrier or phone in past experience. A lot of friends on Altell/Verizon beg to differ with me though.
I'm thinking if they're connected, the fact that a weak data signal contributes to the device rebooting is really odd; the only time I can think of why a phone should reboot on its own is the OS crashes (or some app takes up ALL the available RAM, freezing it, then crashing it) or it overheats (but would seem to turn off rather than reboot). I had a BB Curve that did this at one point so I had to clear the cache all the time.
Edit:
Actually, I realized when it started to happen it was at work where I have excellent reception. Hmmm... well at least it hasn't reset on its own this morning so far (so far meaning 30 minutes).
Click to expand...
Click to collapse
Well for what it's worth, mine was also doing it in good signal areas as well. It just seemed a lot more pronounced when I was getting bad signal. Anywho I reread your original post that you are running stock software so let's see if it keeps occuring for both of us regardless of the differences in software we are running. I also still have "Enable data always on" off.
marcosowns said:
Well for what it's worth, mine was also doing it in good signal areas as well. It just seemed a lot more pronounced when I was getting bad signal. Anywho I reread your original post that you are running stock software so let's see if it keeps occuring for both of us regardless of the differences in software we are running. I also still have "Enable data always on" off.
Click to expand...
Click to collapse
Sounds like a plan. Still no problems so far with data always on.
FWIW I also did the battery trick by switching the phone to CDMA auto from GSM auto. Supposedly you have to do it everytime you boot your phone, and it's supposed to help with battery life. Thread here:
http://forum.xda-developers.com/showthread.php?t=700601
It has to have something to do with turning off always on mobile data. It goes away when it's on, but then comes back when you turn it off. I just did rooted and unlocked nand protection on my phone last night and turned off always on mobile data and haven't had any reboots yet. Then again, it took a little while for it to start resetting last time so we'll see I guess. Could just be some glitch in the software that putting a new rom on has fixed...
It has to have something to do with turning off always on mobile data. It goes away when it's on, but then comes back when you turn it off. I just did rooted and unlocked nand protection on my phone last night and turned off always on mobile data and haven't had any reboots yet.
Click to expand...
Click to collapse
Mine had been the complete opposite, I have had data off, and when I turned it on yesterday it started reseting, I turned data back off last night and have had no more problems...
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I had this happen to me while I was trying to talk on the phone and use google navigation at the same time while running the Overclocking widget to throttle my cpu to 285mhz when the screen was off. Whenever I turned off the screen my phone would reboot.
My guess is that there some issue there where the cpu cant keep up with the heavy usage, locks up and forces a reboot...
I've since gotten rid of the OC widget, rooted my phone and installed a custom rom. I've not had it happen since, of course I havent tried talking and using google nav yet.
I've also noticed that advanced task killer caused the htc sense launcher to reboot (force killed) every once in a while... I've gotten rid of that too...
happend to me while talking on the phone twice, it was weird i could hear him still talking the entire time it was rebooting, up untill the OS actually launched...Im gunna try and kill set cpu, how many other people have this running while its rebooting???
widjit said:
happend to me while talking on the phone twice, it was weird i could hear him still talking the entire time it was rebooting, up untill the OS actually launched...Im gunna try and kill set cpu, how many other people have this running while its rebooting???
Click to expand...
Click to collapse
This happened to me today, in-call. My phone has reset 6 times since then off-call.
Alright un-installed setcpu and it still resets. I'm now trying to shim my battery to see if its a loose connection. I gotta figure this out its driving me crazy...
UPDATE: still hapining with battery shined, tried both data sync on and off, installed setcpu, all to no avail... maybe I will try a hard reset... I remember on my kaiser this started hapinin and it was a bad nand flash, but I'm running stock with unrevoked... so if anyone has any ideas I'm wide open.
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widjit said:
Alright un-installed setcpu and it still resets. I'm now trying to shim my battery to see if its a loose connection. I gotta figure this out its driving me crazy...
UPDATE: still hapining with battery shined, tried both data sync on and off, installed setcpu, all to no avail... maybe I will try a hard reset... I remember on my kaiser this started hapinin and it was a bad nand flash, but I'm running stock with unrevoked... so if anyone has any ideas I'm wide open.
-------------------------------------
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Click to expand...
Click to collapse
Running Toast's root has stopped it for me as of today. If that actually had any effect, I have no idea...but no resets yet with always on mobile data on and off. Maybe flashing the rom again helped...
heed316 said:
Running Toast's root has stopped it for me as of today. If that actually had any effect, I have no idea...but no resets yet with always on mobile data on and off. Maybe flashing the rom again helped...
Click to expand...
Click to collapse
Me too, I'm totally stuck on part 2 though...
widjit said:
Alright un-installed setcpu and it still resets. I'm now trying to shim my battery to see if its a loose connection. I gotta figure this out its driving me crazy...
UPDATE: still hapining with battery shined, tried both data sync on and off, installed setcpu, all to no avail... maybe I will try a hard reset... I remember on my kaiser this started hapinin and it was a bad nand flash, but I'm running stock with unrevoked... so if anyone has any ideas I'm wide open.
Click to expand...
Click to collapse
Wow dude I'm sorry to hear you're having that much trouble. I'm on step 2 of part 2 of Toast's root method but running into major issues. Since I did step 1 (and before that I enabled data always on again) I haven't had a reset issue.
For the record, my Hardware version 2.
Do you guys think this is a widespread or isolated issue? I'm surprised it hasn't happened more or less, in other words I figured there would be either a lot or hardly any comments about it. This medium sized number is interesting.
Hey I have been noticing a weird issue with my phone.
Ive flashed a few different ROMS to see if it was a specific one or if it is something else. Yes, that didnt work.
I am still having random turn offs which shut the phone down. Whether on it or not it happens at least twice a day.
Does this have something to do with the battery? When i reboot the phone the battery level shows at what it was...
last example I had was 68%. So it wasnt fully dead. I was going to send my phone back but decided to stick it out and maybe a new
battery will work? Any help will be greatly appreciated.
Take your battery out and place it on a flat surface. Try to spin it. If it spins, it's time to replace it.
Sent from my SPH-D710 using xda premium
Try a stock rom for a few days if the battery seems fine. My phone has the sleep of death issue with various jellybean AOSP based Roms.
deviouskind said:
Hey I have been noticing a weird issue with my phone.
Ive flashed a few different ROMS to see if it was a specific one or if it is something else. Yes, that didnt work.
I am still having random turn offs which shut the phone down. Whether on it or not it happens at least twice a day.
Does this have something to do with the battery? When i reboot the phone the battery level shows at what it was...
last example I had was 68%. So it wasnt fully dead. I was going to send my phone back but decided to stick it out and maybe a new
battery will work? Any help will be greatly appreciated.
Click to expand...
Click to collapse
One thing I've noticed. My Battery will get extremely hot. I'll pull the battery, wait for 5 min, put the Battery back in and will be able to proceeded.
Just my $.02 worth
It's certainly the battery, only fix is to replace it.
Happens to me once every other day. Not a big problem just take out the battery and replace it back in.
I'm about to change the rom temporarily from goodness to blu kuban to see if it continues.
If it does then it has to be a battery issue at least on my end...
Sent from my SPH-D710
Time for a new battery.
Pp.
Sent from a jelly bean shooting Epic. In your eye ....... phone.
Battery issue with Galaxy SII
The shutdown issue seems to be inherent in many SII regardless of carrier. I have had this problem with my Sprint phone since new. It has been exchanged twice thus far but the problem continues. Samsung will tell you to do a factory reset. DONTdo it. It will not fix the problem.
It is NOT the battery in most cases.
It seems to be OS related. I have cleaned the battery contacts; not charged unless below 20%; unchecked the Power Saver and Optimization functions; and did a factory reset without loading in any additional apps for awhile. Nothing stopped it from shutting down.
I was able to prevent shutdown for about a two week period by not charging it until it went below 20%.
I did notice that my RAM consumption was over 60% prior to the phone acting up.
Could it be a memory issue?
Thus far, I have not received any real support from Samsung or Sprint. The Galaxy SII is one of the few phones that cannot be run through a diagnostc test by Sprint. If you have warranty coverage, they will replace it but I can almost guarantee the problem will beda plague to the new one.
If anyone has found a solution to this shutdown thing, I would love to know it. Right now, I check my phone status very often throughout the day to see whether it is one or not.
:crying:
qanda said:
The shutdown issue seems to be inherent in many SII regardless of carrier. I have had this problem with my Sprint phone since new. It has been exchanged twice thus far but the problem continues. Samsung will tell you to do a factory reset. DONTdo it. It will not fix the problem.
It is NOT the battery in most cases.
It seems to be OS related. I have cleaned the battery contacts; not charged unless below 20%; unchecked the Power Saver and Optimization functions; and did a factory reset without loading in any additional apps for awhile. Nothing stopped it from shutting down.
I was able to prevent shutdown for about a two week period by not charging it until it went below 20%.
I did notice that my RAM consumption was over 60% prior to the phone acting up.
Could it be a memory issue?
Thus far, I have not received any real support from Samsung or Sprint. The Galaxy SII is one of the few phones that cannot be run through a diagnostc test by Sprint. If you have warranty coverage, they will replace it but I can almost guarantee the problem will beda plague to the new one.
If anyone has found a solution to this shutdown thing, I would love to know it. Right now, I check my phone status very often throughout the day to see whether it is one or not.
:crying:
Click to expand...
Click to collapse
What rom/build are you on? Rooted?
Your problem isn't a common topic here unless your running experimental nightlys or doing a bad flash/install or your battery is no good.
I have two Epics since 10/2011 and have never encountered this condition. We did replace the batteries on both phones in 12/12 because of rapid discharges, going from 90% to 50% after a reboot or running a system heavy app like browser, camera, or YouTube.
Other than that all we do is use and charge when necessary.
Both phones are rooted, her phone is a workhorse because of her job, fashion design NYC, keeping track of 4 email accounts (2 gmail, 2 Microsoft Eexchange) plus crazy messaging all day long.
Check your phone model.
It may be different. Maybe you have the wrong battery in your phone?
There where some instances that had some Epic's with 1500 mha batteries instead of 1800mha!
Pp.
Sent from a jelly bean shooting Epic. In your eye ....... phone.
Battery Issue?
PanchoPlanet said:
What rom/build are you on? Rooted?
Your problem isn't a common topic here unless your running experimental nightlys or doing a bad flash/install or your battery is no good.
I have two Epics since 10/2011 and have never encountered this condition. We did replace the batteries on both phones in 12/12 because of rapid discharges, going from 90% to 50% after a reboot or running a system heavy app like browser, camera, or YouTube.
Other than that all we do is use and charge when necessary.
Both phones are rooted, her phone is a workhorse because of her job, fashion design NYC, keeping track of 4 email accounts (2 gmail, 2 Microsoft Eexchange) plus crazy messaging all day long.
Check your phone model.
It may be different. Maybe you have the wrong battery in your phone?
There where some instances that had some Epic's with 1500 mha batteries instead of 1800mha!
Pp.
Sent from a jelly bean shooting Epic. In your eye ....... phone.
Click to expand...
Click to collapse
Phone is not rooted....straight OS. I will check the battery to ascertain if it is a 1500 or 1800.
Phone is an SPHD710. It's only three months old and has been swapped twice by Sprint. I think it may be ICS. When I got it, they updated it to the latest OS which was ICS fron Gingerbread, so I don't know if it would have had the same problem with GB.
I'll try to get a new battery from them and see if it makes any difference.
Thanks.
qanda said:
Phone is not rooted....straight OS. I will check the battery to ascertain if it is a 1500 or 1800.
Phone is an SPHD710. It's only three months old and has been swapped twice by Sprint. I think it may be ICS. When I got it, they updated it to the latest OS which was ICS fron Gingerbread, so I don't know if it would have had the same problem with GB.
I'll try to get a new battery from them and see if it makes any difference.
Thanks.
Click to expand...
Click to collapse
Most definitely I would say ICS. !!!!!
If it had been left on gb you wouldn't be experiencing these issues. :thumbup:
Pp.
Sent from a jelly bean shooting Epic. In your eye ....... phone.
deviouskind said:
Hey I have been noticing a weird issue with my phone.
Ive flashed a few different ROMS to see if it was a specific one or if it is something else. Yes, that didnt work.
I am still having random turn offs which shut the phone down. Whether on it or not it happens at least twice a day.
Does this have something to do with the battery? When i reboot the phone the battery level shows at what it was...
last example I had was 68%. So it wasnt fully dead. I was going to send my phone back but decided to stick it out and maybe a new
battery will work? Any help will be greatly appreciated.
Click to expand...
Click to collapse
Sounds like the power button might be going bad. If you are not getting sudden large drops or increases in battery % I would lean towards the power button.
Sent from my SPH-D710 using Xparent Cyan Tapatalk 2
I'm having the same sort of issues on my S2. I've had it for about 6-7 months and it's worked fine but the last few weeks it's been almost unusable. Within 5-10 minutes of using my phone it will shut off, regardless of the battery level. Turning it back on would show that it was critically low on battery and it would shut off again within seconds. Plugging it into a charger would let me turn on again and restore the battery level to what it was, oftentimes over 60%.
It seems that the false battery reports come and go, but the real problem is that the phone just keeps turning off. It's useless without a charger anymore. I've looked on Sprint's forums and it seems like many people have been having the same problem. Especially after the new JB update. I've been running stock so I figured I might try a custom rom. I rooted and went back to FF18 but I can't load up a custom recovery to install a ROM. The link to download the autoroot package in this thread is dead.
I have run into the same issue starting about three weeks ago. I am already on my second battery, which is only six months old, but it was behaving as if it was dying again, so I got another brand new one from the sprint store just to make sure... Phone was still shutting off though. After some more research, I came across someone who had a bad card reader in their phone. They even wrote a program that keeps track of mounts, ejects, and bad ejects. I downloaded it (its called sd card monitor), and sure enough, my card is ejecting itself multiple times an hour (which is no surprise, this phone has destroyed several cards already)... If I remove the card, I have no more problems... So for now, I am using my phone without a sd card. I am not paying Sprint $50 for a refurbished replacement at this point, I am fed up with their service and will be changing carriers after the S4 comes out...
The strange thing though, the sd card issue doesn't affect the phone if it's plugged in.
MECHAnized said:
I'm having the same sort of issues on my S2. I've had it for about 6-7 months and it's worked fine but the last few weeks it's been almost unusable. Within 5-10 minutes of using my phone it will shut off, regardless of the battery level. Turning it back on would show that it was critically low on battery and it would shut off again within seconds. Plugging it into a charger would let me turn on again and restore the battery level to what it was, oftentimes over 60%.
It seems that the false battery reports come and go, but the real problem is that the phone just keeps turning off. It's useless without a charger anymore. I've looked on Sprint's forums and it seems like many people have been having the same problem. Especially after the new JB update. I've been running stock so I figured I might try a custom rom. I rooted and went back to FF18 but I can't load up a custom recovery to install a ROM. The link to download the autoroot package in this thread is dead.
Click to expand...
Click to collapse
Can you confirm that your phone is having the same issues due to the card reader.?
If so please share.
(Otherwise you need a new battery.)
Pp.
Sent from a jelly bean shooting Epic. In your eye ....... phone.
PanchoPlanet said:
Can you confirm that your phone is having the same issues due to the card reader.?
If so please share.
(Otherwise you need a new battery.)
Click to expand...
Click to collapse
I ran that SD card monitor app for about 4 hours and no disconnects, so I guess it's a battery issue.
Hey guys, i need some help. Recently I Odin the latest Tar OG1, and used the debloated OG1 stock Rom that is in the Developer Forums. Everything was going well and after a few weeks I started noticing that my phone would start to lag really bad and then just freeze for long periods. I can't do anything while it's frozen and more than often it will restart on it's own. I've wiped everything and restored it using the Tar and even on complete stock it does this. I'm starting to think it has something to do with my actual phone but I don't know how to make sure. I had twrp and even that lags and freezes sometimes. I don't know what I could have done to make this happen, I had xposed installed, and i was running the beastmode kernal as well. Anyone have thoughts on this?
Update: so now my phone just cut and restarted again out fo the blue (I was trying to set an alarm) and my screen went black with fading lines on it, then suddenly it started vibrating nonstop., had to yank the battery. turned it back on and now it just restarts when idle.
One of my Note 4's started lagging real bad, locking up (requiring battery pull), and constantly restarting. Its completely stock, I've read around online that its likely an issue with the onboard eMMC memory on the motherboard dying. Only cure is to replace the motherboard.
I found a work around though, download an app called Wake Lock (or something like that), start it and set to partial wake lock. Phone basically runs like nothing is wrong with it now. Have about 6 months before I can upgrade so hopefully it holds out until then.
FanOfSkynyrd said:
One of my Note 4's started lagging real bad, locking up (requiring battery pull), and constantly restarting. Its completely stock, I've read around online that its likely an issue with the onboard eMMC memory on the motherboard dying. Only cure is to replace the motherboard.
I found a work around though, download an app called Wake Lock (or something like that), start it and set to partial wake lock. Phone basically runs like nothing is wrong with it now. Have about 6 months before I can upgrade so hopefully it holds out until then.
Click to expand...
Click to collapse
Dude you are awesome!!! I managed to odin the stock tar again, went through setup at super slow speed just to be sure, and then installed the app. As long as i take some caution it is running like normal again! With the Note 7 recalls this really help buy the time I need before i can get one. Thank you so much!
HunterKiotori said:
Dude you are awesome!!! I managed to odin the stock tar again, went through setup at super slow speed just to be sure, and then installed the app. As long as i take some caution it is running like normal again! With the Note 7 recalls this really help buy the time I need before i can get one. Thank you so much!
Click to expand...
Click to collapse
No worries, I did lots of reading online and banging my head against the wall when it started acting up. It was really weird, it was acting fine one day, then the next slow, lagging, locking up, and restarting. I tried factory resets, reinstalling old stock ROMs, taking the sd card out. Finally stumbled onto a post in another forum where a guy mentioned that app. Since installing it, as long as I keep it running, phone acts like normal, that's about a month now.
FanOfSkynyrd said:
No worries, I did lots of reading online and banging my head against the wall when it started acting up. It was really weird, it was acting fine one day, then the next slow, lagging, locking up, and restarting. I tried factory resets, reinstalling old stock ROMs, taking the sd card out. Finally stumbled onto a post in another forum where a guy mentioned that app. Since installing it, as long as I keep it running, phone acts like normal, that's about a month now.
Click to expand...
Click to collapse
Im not gonna lie, i don't know exactly what it does. Does it drain your battery quick by chance? Mine dripped from 79% to about 40% in the span of an hour. Not sure if its because of the fresh flash or not
The Note which has issues is my wife's phone and she is a "power" user, lots of screen on time (think her timeout is set to like 2 minutes or something like that). I dont think she has seen any appreciable difference in battery life, but I'm sure it does drain a little bit as the partial wake lock never really allows the phone to enter into a true sleep/battery saving mode.
I had freezes and boot loops, and it turned out to be a bad battery. Strange, right? But it's true. I replaced the battery with a new one and everything worked fine again.
The battery had just started to swell, which is a sign of a failing battery. So, even if the battery isn't your problem, it's always good to check it now and then for changes in thickness.
I've read 10 pages on this subforum, random talks about updates, LTE fixes, etc...I've yet to find a single thread giving an official fix for random rebooting? I get this at least 4x a day...regardless of charging or not, SD card installed or not, all the latest updates are installed. I can't be the only one and if so, why isn't this a Sticky issue at the beginning?
I and few have others have the unpleasant experience with rebooting. But it was a little relief that this issue is not just with my Note4.
Laughter is the key to happiness
I had this problem with the early 6.01 stock roms, but it eventually calmed down. Now I get a reboot about once a week. I just assumed the first couple 6.01 stock roms were buggy.
I suppose lots of hardware issues could also cause it.
I bought this phone used for $140, I don't know how long it's been running 6.01, but I'm guessing he knew it had this issue. It happens 3-4 a day for the past two weeks. It'll do it while at rest on or off a charger, middle of use, etc. Aren't they're apps that can log what's going on when it fails so this can be resolved, like acatlog? These phones aren't new anymore, it seems there should be a fix out by now...root and overclock while undervolt, remove bloatware from Sprint Normal Apps or whatever it's called, etc
m5james said:
I bought this phone used for $140, I don't know how long it's been running 6.01, but I'm guessing he knew it had this issue. It happens 3-4 a day for the past two weeks. It'll do it while at rest on or off a charger, middle of use, etc. Aren't they're apps that can log what's going on when it fails so this can be resolved, like acatlog? These phones aren't new anymore, it seems there should be a fix out by now...root and overclock while undervolt, remove bloatware from Sprint Normal Apps or whatever it's called, etc
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So, what rom is the phone running?
Bone stock at the moment. I'm going to let a Sprint store give it a looking over, but I'm not hopeful as they're usually useless vs what I can find here myself. At minimum I'm going to root it and remove bloatware, but I haven't reviewed roms yet. Unless this thing stored it in memory, but I was doing a copy and paste last time it froze and rebooted, yet I was still able to paste when it came back on...safe to assume that means it's only a soft reboot?
m5james said:
Bone stock at the moment. I'm going to let a Sprint store give it a looking over, but I'm not hopeful as they're usually useless vs what I can find here myself. At minimum I'm going to root it and remove bloatware, but I haven't reviewed roms yet. Unless this thing stored it in memory, but I was doing a copy and paste last time it froze and rebooted, yet I was still able to paste when it came back on...safe to assume that means it's only a soft reboot?
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What version of stock? If it's old, some of the early 6.01 roms were pretty buggy. The current stock rom is QC1, which just began to roll out this week. Make sure you are on the most current rom.
Last update I received was this week which turned out to only be a security patch.
So, you're on most recent rom. Only suggestion I have is full reset. If that doesn't do it you've got a hardware problem.
So I hope I don't jinx myself, but I think a new battery has solved my issue...with some extra steps Let me explain.
Bought the phone used, it'd reset about 3-4x a day...being charged, being used, whatever. It'd reboot anywhere from 80% down to 40%, no rhyme or reason. Sometimes it simply wouldn't allow me to turn it back on, the light would flash blue while dimming in and out, but wouldn't power up the screen. Plugging it back in and it'd be at 30%-45% no matter what. I downloaded an app called Battery Calibration from Meza (sp?) that had a little Android logo with a % on his chest. Resetting may or may not have completely solved the problem had it not soft reset when trying to get battery stats to refresh themselves. It's my understanding that if it reset, it rewrote a battery stat upon reboot, making this step useless.
I got two new batteries from eBay (http://www.ebay.com/itm/112344168032?_trksid=p2057872.m2749.l2649&ssPageName=STRK:MEBIDX:IT), I charged one in the phone and one on an external charger. Even after running with the new battery, it still reboot once and shutoff around 43% reported on the phone itself. Once plugged in and phone still off, it said it was at 15%. I swapped in the other new and charged battery, powered on the phone, plugged it in until it read 100%. I fired up the Battery Calibration app, unplugged the phone as directed and then to force the battery to drain faster, I let YouTube play uninterrupted for about 4hrs. NOT A SINGLE REBOOT!! For the first time with this phone, it actually stayed on and dipped below the 30%'s and gave me a warning when the battery was getting low (yellow icon) and getting critically low (red icon) before it finally powered itself off at 1%. The phone is now charged on the factory fast charger, this time playing Pandora with the screen off and uninterrupted as well...it's currently sitting at around 57% last I checked.
Once it's fully charged, I'll run it like any normal user (texting, music, etc) without being plugged in and if all works well, it won't reboot.
Hopefully this helps someone with the same issue and is a $8 fix since I bought two batteries.
poit said:
So, you're on most recent rom. Only suggestion I have is full reset. If that doesn't do it you've got a hardware problem.
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I reset the phone the day I got it.
if your phone often reboot many times in a day, make sure that you don't use Ram kernel V6 or v7 for your Rom, V5 is only version that not make your phone randomly reboot. I try Ram kernel v6 and v7 in Note 7 port rom, note 5 port rom and stock either, and this kernel version always make my phone reboot many many times, unless i flashed v5 or stock kernel, the problem had gone.
I had this problem. I replaced the battery with an official Samsung battery I ordered from Sprint, and the problem went away. Simple as that. No reboots ever since.
Purchased a new battery from Amazon, Samsung OEM, problem solved. Put back old battery guess what it started again but only when battery reached 70% of the original charge. So it must be the battery memory problem.
Sent from my SM-N910P using Tapatalk
Four batteries later and this still happens. Can this be addressed via rooting and then undervolting? I remember phones of the past where people would overclock for speed and undervolt for battery life, but one way too high or too low and you'd either get random rebooting or freezing. This is so god damn annoying!!!!!!
So I was on 5.1.1 rooted for a few months and loved it. The battery life was great, and whenever it would get bad, I could find the wakelock that was causing it, and kill it. A couple of weeks ago, I tried to upgrade to 6.01 and ended up screwing up root on my phone. Despite many attempts to get it back, I was unable to. I finally gave up. Originally, I was going to keep the Note 4 for as long as it stayed alive. Now that I can't get root back, I will be moving on to something else. Not sure what it will be right now.
In the meantime, I have 6.01 on my phone and I hate it. I literally have three non-stock apps on my phone - Fitbit, RSA Token, and Package Disabler Pro. I used PDP to get rid of all of the bloatware crap that VZW and Samsung force on the phones, and left everything else alone. I have one gmail account that is checked. I shut off bluetooth and location. I unplugged my phone this morning and other than looking at a few email messages, I left it alone. Within four hours, the battery had gone down to 72%. Because this phone has no root, I literally have nothing to go on, except for the battery app on the phone. I looked at it and it had 10 minutes of screen on time. Other than that, it just had phone standby and android system. The app did show that the phone was pretty much awake the whole four hours. So somewhere, I have a nasty wakelock going on.
Anyone have any suggestions what might be going on, or how I might figure it out? Aside from the three apps that I've installed, it is 100 percent stock. I really miss having my phone rooted. I used to get days out of my battery. Now it barely lasts a whole day just sitting there unused.
I am so sick of Android and these stupid and impossible to troubleshoot wakelocks. I've been using Android since the Evo, and the only time it's been anything except a battery sucking nightmare experience is when I've been able to root my phone and take controls of it.
I think it's the 6.x firmware on the phone . laggy as hell. I've been using partial wake lock to keep it responsive which if course eats the battery. Verizon rep said a lot of ppl have been complaining about it. I've factory reset and cleared cache with little to no improvement .only 2.5 weeks until my note 8 arrives and cleared m done with this laggy phone