One X focus issue - HTC One X

I have tried different roms/kernels what not. But i wasn't able to resolve this issue. Camera seems to be fine outdoors. But while I am taking pictures of something close, The camera doesn't focus at all. What so ever. Tried different apps/settings. I bought a unlocked phone from taiwan. It doesn't have warranty in India. So, warranty is out of question.
I am including couple of sample images. Can you guys please help me figure out whats going on?
Thank you, guys.

first of all , i love the view of from your window . I have the same issue as you , but not all the time with closed objects , also when i try to scan the qr code of airdroid it doesn't work no idea why , i have to log on to see my phone (which is fine ) , but as you said i find a focus problem at me too. Try to reset camera to default , worked for me :-??

I did that. But no result.
and another doubt, If it is a hardware issue, how come pictures are good when it is out doors?

vamsi_krishna said:
I did that. But no result.
and another doubt, If it is a hardware issue, how come pictures are good when it is out doors?
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Have you looked at the camera lens cover? Smudges and scratches can screw with focal range depending on at what focal distance the mark becomes visible to the sensor.
Smartphone and P&S cameras use exposure-based autofocus systems. As the AF drops focal distance a lens defect can begin to creep into it's focal range, distorting it's ability to gauge proper exposure and therefore focus is off.

Tigerlight said:
Have you looked at the camera lens cover? Smudges and scratches can screw with focal range depending on at what focal distance the mark becomes visible to the sensor.
Smartphone and P&S cameras use exposure-based autofocus systems. As the AF drops focal distance a lens defect can begin to creep into it's focal range, distorting it's ability to gauge proper exposure and therefore focus is off.
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Click to collapse
I checked the camera glass. It is squeaky clean.

vamsi_krishna said:
I checked the camera glass. It is squeaky clean.
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Click to collapse
You on Sense or AOSP?

Tigerlight said:
You on Sense or AOSP?
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Now on Viper 3.7.9

vamsi_krishna said:
Now on Viper 3.7.9
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Click to collapse
When you pan around and stop does the camera attempt to autofocus? Or is it constantly at the same focal distance?

NO, it is not trying to autofous. Focus seems to be fixed. It is adjusting brightness though.

I found myself exactly in the same kind of situation one day. After a few experiments I realized that camera focusing mechanism is no longer working and probably because I had dropped the phone few days earlier. I can still manipulate focus between infinity or macro by tapping the phone quite hard but not too hard. It's working, because of the lens in front of the sensor can move freely. So tapping phones back moves lens away from sensor and you can shoot close ups, tapping front on the screen (just be carful) moves lens closer to sensor and you get infinity focus.
Just ordered new replacement camera. Let's see how that goes.
I hope I made any sense.

hawk728 said:
I found myself exactly in the same kind of situation one day. After a few experiments I realized that camera focusing mechanism is no longer working and probably because I had dropped the phone few days earlier. I can still manipulate focus between infinity or macro by tapping the phone quite hard but not too hard. It's working, because of the lens in front of the sensor can move freely. So tapping phones back moves lens away from sensor and you can shoot close ups, tapping front on the screen (just be carful) moves lens closer to sensor and you get infinity focus.
Just ordered new replacement camera. Let's see how that goes.
I hope I made any sense.
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Click to collapse
Thats it. That did it. Now I can do macros.
Felling good after figuring out what is wrong. But its awful to know that I have a hardware issue. I didn't dropped the phone even once. I am taking care of it like it is a baby. I got the phone couple of weeks go. Damn. How much will the replacement cost. approximately?

vamsi_krishna said:
Thats it. That did it. Now I can do macros.
Felling good after figuring out what is wrong. But its awful to know that I have a hardware issue. I didn't dropped the phone even once. I am taking care of it like it is a baby. I got the phone couple of weeks go. Damn. How much will the replacement cost. approximately?
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Well, if it's a new phone then it should go under warranty and shop or authorized service center will probably fix it for free. In my case the phone is no longer under a warranty and I will replace camera myself. Found one in e-bay. There are quite a lot of options. Wheater those are real deals and will the camera be the model that fits remains to be seen when I get mine this week. I will deffinitely post my experience replacing the camera.

The phone is not under warranty. Will take it to local HTC service center and will enquire about the possibilities.

having the same issue on different roms

As promised here is my experience with camera replacement. Few people in this forum have have shared their experience with replacement cameras and mainly those have been not good since they got wrong camera module. It's actually quite a bit gamble, when you buy camera module from eBay, because many sellers don't actually post correct specs and you really don't know what you are getting. For example, HOX+ camera does not work correctly on HOX. Maybe some models do but you never know.
I was lucky and the module I got http://cgi.ebay.co.uk/ws/eBayISAPI.dll?ViewItem&item=130968093640 was right one and I must say that probably my original camera was a bit faulty since day one, because I never got this kind of quality as I do now.
Word of caution though, taking HOX apart is really quite tedious and delicate job. Specially when you need to remove also the motherboard. So find and study instructions on this forum and on Youtube before you are going to attempt to do it on your own.

Related

[Q] htc desire camera problem

hi,
few days ago I dropped my desire on the ground and since then I have this camera issue - I cant focus objects that are more than 30 cm far from camera - it's all blury. in close it works very good, like it should.
all that i could figure out is - that focusing mechanism stucks at certain point and cant focus objects in far.
i wanted to ask if anyone has had similar problem?
is this camera defect repairable or should I buy new one? and are cameras for desire sold seperately anyway?
Thanks in advice.
The Camera isnt like a digital camera, there is no Optical (moving/mechanical) zoom, its all Digital Zoom, cameras are repareable and you can proably pick one up off ebay
Oddly enough when you take the picture and see it on the Phone/Computer is it blurry??
http://content6-foto.inbox.lv/albums137027374/martinzg/htc/focus.jpg
in title there is link of the example of what I get from my camera
Oddly enough it looks like tap to zoom on the keyboard, but with things in teh distance they are slightly blurred as an out of focus camera effect, oddly enough have you tried flashing the same ROM again??
Additionally you can always look at the repair option just as a safety net, ebay should have cameras (might be hard to spot to start off with though) and you can always look to the shops for repair info/advice, just dont tell them you dropped it like i did, as it appears warrenties dont cover accidental damage (damn Apple Store)
there is no changes when I take photo with flashlight - it's still blurry.
so, do you have any idea why pictures in distance is out of focus?
couldnt it be some kind of mechanical defect?
I have the exact same issue martinzg.
Will focus up close but not on anything over a foot away.
Contacted HTC this morning waiting for a reply.
I have the same problem here.. any news?
exact same problem here
old post, but I have the same issue !
Anyone a solution ?
Sander.
same problem here

[Q] focusing issue

Hello guys! Currently using the LG G3 for a couple of months now. I just found that the focus of this phone is completely garbage when it comes to close up and macro shots. I already tried searching google and android forums including XDA (maybe I'm bad at searches, I don't know LOL). I'm not sure if mine is a dud but whenever I bring an object near point blank range, it seems to have difficulty focusing on it. I tried comparing it with a Note 3 and iPhone 5S by bringing a lightning cable tip and USB cable tip near the camera.. Both focused on the objects except the G3. It seems to be fixed on the background objects, I even tried on a white canvas and close up focus still does not work! I even tried wiping the laser beside the camera, cleaning it with a microfiber cloth. Still doesn't focus at very near objects.
Help? Please? Will appreciate the replies! I hope I'm just missing a feature or just maybe forgot to turn something off. I really don't want to switch phones because so far this is the best. This is a deal breaker for me though if this doesn't work out well.
EDIT: problem is still there. i thought turning over the phone and making the laser autofocus stay at the bottom would help solve my problem with this phone. still nothing. i tried putting a pencil close to the lens like "in your face" close, and it really can't focus on it! Note 3 and iPhone 5S was able to focus on it but not the LG G3..
Probably the laser angle can't change, so if it's super-close to the camera lens the laser doesn't actually hit the object, thus it never focuses.
TheStickMan said:
Probably the laser angle can't change, so if it's super-close to the camera lens the laser doesn't actually hit the object, thus it never focuses.
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Click to collapse
I suspect the same thing. If that is the case, then I'm quite disappointed with LG for this. Everything is spot on about this smartphone except this tiny (but irritating) issue. I'm already considering selling it just because of this. I take pictures of objects, most of the time super close, so people can see the smaller details. Using other camera apps didn't help. Really a hardware stretch I guess.
How close are you taking these pics? I've taken pics of my food and it focused okay. Of course if impromptu macro shooting is something you do often... this'll be a deal breaker for you.
TheStickMan said:
How close are you taking these pics? I've taken pics of my food and it focused okay. Of course if impromptu macro shooting is something you do often... this'll be a deal breaker for you.
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Sometimes I take photos of small gadgets' details like the voltage of the charger, tip of the usb port etc. to show a few people like what comes with the package and stuff. Still undecided though, I'm about to trade to an M8 but i told the guy to hold on. Have to read more about this.

Anyone else noticed a lot of light bleeding into images..

As the title suggests. When taking a pic, for example of a wall with a window next to it, the light from the window bleeds into the images like rays and although certain pictures would look cool with this effect, I have no desire for an image I can see clearly with my eyes to be altered by the camera, took the same pic with a galaxy s5 and an iPhone 5 and they dealt with the light just like you would expect your eyes to.
I'm finding this in most shots unless its very well lit, I haven't changed any of the settings on the phone, I'd expect HTC to have got the camera right, third time lucky etc.
Have tried other shooters, like snap camera (which is a great app) but I get the same thing.
Extremely irritating, especially seeing as its meant to be a decent camera this time.
Focus is on the plant.
After altering the image, this is the best I could get..
Try cleaning your camera lens, there may be some oil on it that causes the flares.
chong81 said:
Try cleaning your camera lens, there may be some oil on it that causes the flares.
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Have done mate, its not that. Like I said when there's perfect lighting the camera is spot on, but if the conditions aren't just right the camera just has a brain fart.
Have you tried manually lowering your ISO setting? That usually helps with lighting blowout.
Try ISO 200 as a start point, if too dark give ISO 400 a try.
I just took some similar pics yesterday, low light with a natural light source coming in thru a window in the background. While they were not they greatest, they did come out good, no light streaks like that.
spikeydoo2006 said:
Have you tried manually lowering your ISO setting? That usually helps with lighting blowout.
Try ISO 200 as a start point, if too dark give ISO 400 a try.
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Click to collapse
I've been playing with the settings, raw does enable a greater degree of control, its just that my wife was sat next to me taking the same pic with a galaxy s5, full auto and I was sitting there with my brand new m9 with a sad face her pic came out perfect, she was quite smug and I was annoyed..
Anyway, having had a play about i managed to take some decent pics especially zoomed in ones of my wife's engagement ring, something I've been unable to do on any other phone before, I don't mind working to take a pic, I just find it unusual that it doesn't compete with other devices automatically. There's nothing wrong with the device
Some other pics I took
dladz said:
Have done mate, its not that. Like I said when there's perfect lighting the camera is spot on, but if the conditions aren't just right the camera just has a brain fart.
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It looks like lens flare. That means a light is shining into your lens when you're taking the shot. Try putting your hand above it, assuming its lights above like you would shield your eyes from the sun. This has the effect of making a lens hood like you see in DSLRs. It also concentrates colour.
---------- Post added at 07:21 AM ---------- Previous post was at 07:16 AM ----------
dladz said:
its just that my wife was sat next to me taking the same pic with a galaxy s5, full auto and I was sitting there with my brand new m9 with a sad face her pic came out perfect, she was quite smug and I was annoyed..
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Click to collapse
This tells me two things
- she did not take the picture in the exact same position as you. So you could also try moving a bit, to avoid lens flare and try again.
- gs5 is default set to centre weighted metering. If you've not changed it. So metering isn't the problem. the m9 does not offer any choice here, its centre weighted and that's it.
I don't mind working to take a pic, I just find it unusual that it doesn't compete with other devices automatically. There's nothing wrong with the device
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Click to collapse
what i learnt about m9 is this auto focus thing, aim it, let it get focus THEN click. As opposed to tapping to focus like with most other devices. Tapping to focus will mess up photos with the m9 and drive you nuts
One Twelve said:
It looks like lens flare. That means a light is shining into your lens when you're taking the shot. Try putting your hand above it, assuming its lights above like you would shield your eyes from the sun. This has the effect of making a lens hood like you see in DSLRs. It also concentrates colour.
---------- Post added at 07:21 AM ---------- Previous post was at 07:16 AM ----------
This tells me two things
- she did not take the picture in the exact same position as you. So you could also try moving a bit, to avoid lens flare and try again.
- gs5 is default set to centre weighted metering. If you've not changed it. So metering isn't the problem. the m9 does not offer any choice here, its centre weighted and that's it.
what i learnt about m9 is this auto focus thing, aim it, let it get focus THEN click. As opposed to tapping to focus like with most other devices. Tapping to focus will mess up photos with the m9 and drive you nuts
Click to expand...
Click to collapse
It was the same position because I took the picture.
I hear you with the auto focus, I am used to clicking the screen and have been taking much better pics, I'm just using raw for all my pics now, haven't took a bad pic since.
Also was a little annoyed that there is no focus alteration and the manual focus only goes so far. Either way overall its still a good camera, just not what I'm used to.
Focus alteration ? you mean focus on something other than the centre.
and what did you find missing with manual focus ?
One Twelve said:
Focus alteration ? you mean focus on something other than the centre.
and what did you find missing with manual focus ?
Click to expand...
Click to collapse
Focus alteration as in a different metered focus type, ie; centered, spot etc.
With manual focus although I really do like it, i found with objects which are really close up, the slider only goes so far, i'm being nitpicky about that but it's just something i noticed, to see what i mean, try to focus on something close up, the slider just doesn't got that far.
yes its limited to centre weighted.
With close up shots if you use the macro settings you will be able to get closer. thought manual would accomodate this. for a 4mm lens you should be able to get up as close as 5cm.
One Twelve said:
yes its limited to centre weighted.
With close up shots if you use the macro settings you will be able to get closer. thought manual would accomodate this. for a 4mm lens you should be able to get up as close as 5cm.
Click to expand...
Click to collapse
It's a lot better than other handsets, by far, was trying to take a pic of my wife's engagement ring, was quite hard to do and up close was just not possible. Got a few good ones though.
dladz said:
It's a lot better than other handsets, by far, was trying to take a pic of my wife's engagement ring, was quite hard to do and up close was just not possible. Got a few good ones though.
Click to expand...
Click to collapse
Random comment but Opo does a really good job at macros its actually one of my favorite camera phones for macros. But yeah Macro focus for this phone could be a tad bit better
Teo032 said:
Random comment but Opo does a really good job at macros its actually one of my favorite camera phones for macros. But yeah Macro focus for this phone could be a tad bit better
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Not sure if I've tried it yet, still good it a whirl. Cheers mate

Anyone not happy with the camera even after the update?

For some reason when I shoot videos or photos, it's blurry if I try to shoot right away. OR I have to tap on the object just to focus on it. I remember being drunk at a concert and recording some video...it took about 10 seconds of a 2 minute video just to fully focus. Even my s3, m7 and old phones never had this problem. Anyone else have this problem?
btort1 said:
For some reason when I shoot videos or photos, it's blurry if I try to shoot right away. OR I have to tap on the object just to focus on it. I remember being drunk at a concert and recording some video...it took about 10 seconds of a 2 minute video just to fully focus. Even my s3, m7 and old phones never had this problem. Anyone else have this problem?
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Click to collapse
Camera isn't great, people are probably going to say you're talking rubbish. But I agree.
You can take a good pic and video but not you have to prepare it in certain cases, clean the lens etc.
Camera is just great and it keeps getting better. Make sure you don't have a faulty device or maybe clean the lens and laser auto focus.
Camera experience on mine is awful.
Sent from my HTC 10 using Tapatalk
Compared to my mother's iPhone 6 and my old S6E it takes better photos. I'm not doubting with a few more software updates it'll get even better. I saw that Taiwan got another update recently that reduced glare and further improved on exposure.
I'm going to be honest, the camera is terrible imo. But that's why I carry my DSLR with me if I want to take good pictures. Here is a video I took of my ride to work the other night and the lens was as clean as it could possibly be. Pictures come out the same way https://goo.gl/photos/SS7meVTv2tdA9EuX9
Sent from my HTC 10 using Tapatalk
In low light condition it might still have the autofocus issue, but in bright situation it's been fixed, I think.
I agree with the fact that in the right conditions it's a great camera, it can take some decent shots. But if the situation doesn't permit then it'll takes some poor ones, this has been htcs issues for a long time.
Agreed.
I had the m7 and m8 and so I was used to tinkering with touching the screen to find the perfect focus spot and waiting and taking lots of shots hoping one or two were good.
Then I had the S7 edge for a few weeks. WOW! Never seen anything like that camera.
I returned because of the bootloader and was really excited hearing how the 10's camera rated nearly as good.
I have no idea what crack they are smoking, but focus is an issue and low light performance is worse than the m8, IMO.
After the Verizon update, the camera is faster to focus for me. I still have far too many optical flares though, and halo effects from fingerprints on the lens. They go away if I spend a minute cleaning it well with a lens cloth, but I'm not going to do that before taking every single photo. The lens is easy to accidently touch.
It's tragic because I feel this is a decent camera -- but they either put the glass too far away from the sensor or didn't coat the lens properly to prevent fingerprints from ruining shots. I've never had this problem with any of my other smartphones.
If I had to do it again, I think I'd likely go S7 (standard.) Unfortunately for me, I'm outside of my return window. My girlfriend has it, all of her photos are better, the phone is slightly easier to hold /much lighter, storage performance is much better, and the phone finally has enough power to overcome TouchWiz. Anyone wanna trade? lol
meringo said:
After the Verizon update, the camera is faster to focus for me. I still have far too many optical flares though, and halo effects from fingerprints on the lens. They go away if I spend a minute cleaning it well with a lens cloth, but I'm not going to do that before taking every single photo. The lens is easy to accidently touch.
It's tragic because I feel this is a decent camera -- but they either put the glass too far away from the sensor or didn't coat the lens properly to prevent fingerprints from ruining shots. I've never had this problem with any of my other smartphones.
If I had to do it again, I think I'd likely go S7 (standard.) Unfortunately for me, I'm outside of my return window. My girlfriend has it, all of her photos are better, the phone is slightly easier to hold /much lighter, storage performance is much better, and the phone finally has enough power to overcome TouchWiz. Anyone wanna trade? lol
Click to expand...
Click to collapse
Funny thing, the M9 camera "Could" take a decent pic. The sensor wasn't actually a bad one.
It just had poor optimisation and that's what let it down.
I have an iPhone for work (I know )
But the camera is superb, for a quick point and shoot, it's hard to beat.
Also a friend has the G5, camera is simply sublime. The wide angle is just amazing, still even with all this moaning I would swap any for my HTC.
Just something really cool about them..[emoji16] its a curse.
IMO the camera is the best HTC has made, but it's still no where close to Samsungs camera, even the original galaxy (SGS Vibrant) is miles better.
It's a choice, camera VS bootloader, mods, roms, etc.
SykesAT said:
IMO the camera is the best HTC has made, but it's still no where close to Samsungs camera, even the original galaxy (SGS Vibrant) is miles better.
It's a choice, camera VS bootloader, mods, roms, etc.
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Click to collapse
I agree completely, the camera is htcs best, but still behind the curve. They'll get it one day.
I tried to take a video a few days ago and problem was it kept and stayed out of focus no matter what I tried
Sent from my HTC 10 using XDA-Developers mobile app
meringo said:
After the Verizon update, the camera is faster to focus for me. I still have far too many optical flares though, and halo effects from fingerprints on the lens. They go away if I spend a minute cleaning it well with a lens cloth, but I'm not going to do that before taking every single photo. The lens is easy to accidently touch.
It's tragic because I feel this is a decent camera -- but they either put the glass too far away from the sensor or didn't coat the lens properly to prevent fingerprints from ruining shots. I've never had this problem with any of my other smartphones.
If I had to do it again, I think I'd likely go S7 (standard.) Unfortunately for me, I'm outside of my return window. My girlfriend has it, all of her photos are better, the phone is slightly easier to hold /much lighter, storage performance is much better, and the phone finally has enough power to overcome TouchWiz. Anyone wanna trade? lol
Click to expand...
Click to collapse
What do you mean by storage performance? What kind of scenario in your case?
Sent from my HTC6545LVW using Tapatalk
Sounds like a there must some defective cameras out there. My camera always focuses instantly and I have taken a lot of photos. Not one of my photos has been disappointing so far and I have taken them in a wide array of condition, both dark and light.
Sent from my HTC 10 using XDA-Developers mobile app
Sounds like a simple enough idea, and the reason I think it may work is because I think it's htcs optimization of the camera.
Do you think another app would work better? Might give a few a whirl tomorrow, bought a good one not long ago, will try it and let you guys know.
This is the app, https://play.google.com/store/apps/details?id=com.riseupgames.proshot2
Has buttons similar to a DSLR.
richii0207 said:
What do you mean by storage performance? What kind of scenario in your case?
Sent from my HTC6545LVW using Tapatalk
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Click to collapse
emmc (HTC) vs usf (what Samsung uses.)
Reads are 35% faster on the S7. Writes are much faster on the HTC10 due to great SLC write cache, but far less important than read speed, in my book.
This improves not only general performance, but file transfers to your computer (real world example: get photos off device without cloud)
Sent from my HTC6545LVW using XDA-Developers mobile app
meringo said:
emmc (HTC) vs usf (what Samsung uses.)
Reads are 35% faster on the S7. Writes are much faster on the HTC10 due to great SLC write cache, but far less important than read speed, in my book.
This improves not only general performance, but file transfers to your computer (real world example: get photos off device without cloud)
Sent from my HTC6545LVW using XDA-Developers mobile app
Click to expand...
Click to collapse
I understand that internal storage is faster on the S7, but I asked for a SCENARIO that affects YOU to the point where the speed of that difference shows.
Moving files such as movies, photos, and music to your internal storage seems a bit silly when you have an sd slot.
Sent from my HTC6545LVW using Tapatalk
I feel like I can take decent to great pictures BUT the phone sometimes has a hard time focusing unless you tap on the screen. If you were trying to take a picture of something quick, most likely it will be blurry. And yeah, I do clean my lenses more than usual. This is my only problem with this phone. I came from a S6E and that phone had a great camera
too bad it's crippled with touchwiz and yes, it still lags from time to time.

Major selfie cam distortion?

Okay, so I know no one likes the look of themselves when they catch glimpse of their face in selfie mode when you first open an app like Snapchat or front-facing cam is already activated when you go to take a pic etc, but, wow, I feel like a monster when I see how I look using the Note 7.
Arm fully stretched out and the pics/video look great, but why is it so disgustingly distorted up close? My head looks so long and weird. I know front-facing cams have always had a little distortion, but I've never experienced it this bad before (coming from 9 years of iPhones and brief flings with a Galaxy Note 1 and a LG G3).
Can anyone explain why? Will any of us have an ounce of self-esteem left after a few weeks of use?! lol
Sorry to say but you might just be ugly.
If i recall correctly there's a "beauty" setting that change the way your face looks, maybe it's on and you just don't like how it changes it ?
cadcamaro said:
Sorry to say but you might just be ugly.
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Click to collapse
You should be a comedian dude.
Shoubyy said:
If i recall correctly there's a "beauty" setting that change the way your face looks, maybe it's on and you just don't like how it changes it ?
Click to expand...
Click to collapse
Don't get me wrong, holding the phone with arm fully extended to take a selfie produces great results (with or without settings changed). I'm talking about when it's close to the face. The lens makes things look really out of shape. Never seen anything like it on a phone before.
musicconnect said:
You should be a comedian dude.
Don't get me wrong, holding the phone with arm fully extended to take a selfie produces great results (with or without settings changed). I'm talking about when it's close to the face. The lens makes things look really out of shape. Never seen anything like it on a phone before.
Click to expand...
Click to collapse
I think because it is a wide angle lens so the edges of the camera lens makes you look a little weird. That's less so the case with the portion of the image that's more centered. Is the entire image distorted or only the edge portion of it?
mines super wide to what im accustomed too. Looks silly
Try to put your face in the middle of the camera, not near the edges.... Everything near the edges will look a little distorted since the camera is spheric and the image is a square, so thats just a weird effect.
When you use other apps that take 4:3 pictures you won´t notice this distortion because you are not using the edges of the camera, it will only happen in 16:9 pictures.
Basically every phone nowadays. Every one wants a wider selfie camera but don't realize wide lenses have a big byproduct. DISTORTION.
EVERYONE WANTS A WIDE ANGEL CAMARA. NOT SURE YOU KNOW EVERYONE, but if that was true then every one is an dumb *as. Wide angel is for scenery to shoot landscape not to point at once face and look like a blower fish.
My phone is useless with this wide angel camera and the idiots at Google messed up since the camera app was supposed to correct the image but doesnt work. SO we should be asking for a recall and a refund, but we are so stupid that we just deal with it. THis is a defect people. I have go pro with wide angel camera and my face doesnt look like long or fat head. COMPLAIN PEOPLE AND GET A REPLACEMENT OR A YOUR MONEY BACK> I"m a professional photographer, so I'm telling you. You all got scammed

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