[Q] ADB works, but no MTP/PTP functionality - Nexus 7 (2013) Q&A

So I got my Nexus 7 2013 to work perfectly on my laptop, which runs Windows 7 x64. However, on my desktop, which also runs Win7 x64, I only have the ADB working correctly for the N7. As I recall, sometimes there is a device under Device Manager called "D:/", which is non-descriptive, but seems like the closest thing to the N7. I have tried to update this mysterious device's drivers by pointing to Google's USB drivers and the OEM drivers, but neither was accepted. There are also no devices with missing drivers listed in Device Manager.
At this point, I am not sure how to proceed. Is there a precise way identify under what device name/category the N7 shows up in Device Manager? Please advise. :fingers-crossed:

See if this helps:
http://forum.xda-developers.com/showthread.php?t=2391236

Cool, I'll give this a try in a bit.

zeppelin101 said:
Cool, I'll give this a try in a bit.
Click to expand...
Click to collapse
I cant get Nexus 7 to show has folder when check in MTP mode. it will show as camera folder PTP. Any solutions to this problem? very frustrating!

mickrg123 said:
I cant get Nexus 7 to show has folder when check in MTP mode. it will show as camera folder PTP. Any solutions to this problem? very frustrating!
Click to expand...
Click to collapse
Make sure USB Debugging is disabled, device is plugged in, and go to device manager in windows. Then right click on nexus 7 or android adb device, or any similar name. Then after uninstalling everything, unplug device and replug it in. Let windows get the drivers, and MTP should work!

fevanson said:
Make sure USB Debugging is disabled, device is plugged in, and go to device manager in windows. Then right click on nexus 7 or android adb device, or any similar name. Then after uninstalling everything, unplug device and replug it in. Let windows get the drivers, and MTP should work!
Click to expand...
Click to collapse
Thats my problem it doesn't when trying this.

mickrg123 said:
Thats my problem it doesn't when trying this.
Click to expand...
Click to collapse
get this and delete anything related to google and adb.
http://www.nirsoft.net/utils/usb_devices_view.html

fevanson said:
get this and delete anything related to google and adb.
http://www.nirsoft.net/utils/usb_devices_view.html
Click to expand...
Click to collapse
Deleted everything related to google and nexus. Still installs as adb device but doesnt show as nexus 7 device! Wug fresh has this program in its tool kit

It might sound dumb, but I was literally just having this issue. But apparently certan roms or kernel disable MTP mode when they are installed. i reinstall every driver just now. My fix was as easy as going to Settings > Storage > Menu Button Top right > Enable MTP box.

tonu42 said:
It might sound dumb, but I was literally just having this issue. But apparently certan roms or kernel disable MTP mode when they are installed. i reinstall every driver just now. My fix was as easy as going to Settings > Storage > Menu Button Top right > Enable MTP box.
Click to expand...
Click to collapse
What kernal or rom are you running?
---------- Post added at 10:10 PM ---------- Previous post was at 10:02 PM ----------
mickrg123 said:
What kernal or rom are you running?
Click to expand...
Click to collapse
Going to try a custom rom see if that works!

I have tried a number of the suggestions in this thread, including the deletion of all my google/adb/nexus (and samsung) drivers. None of these steps resolved my problem. However, at the end of the day, I can still use both ADB and MTP, just not at the same time. So it's not a big deal. I think I will mess around with Tasker and/or get a widget for turning ADB on/off.

Are you ale to get a nexus 7 device to show so you can access internal storage? I can only access camera storage.

mickrg123 said:
Are you ale to get a nexus 7 device to show so you can access internal storage?
Click to expand...
Click to collapse
Yea, that's what MTP is.

zeppelin101 said:
Yea, that's what MTP is.
Click to expand...
Click to collapse
That's my problem I can't access mtp.

mickrg123 said:
Are you ale to get a nexus 7 device to show so you can access internal storage? I can only access camera storage.
Click to expand...
Click to collapse
Are you running stock?
If so, do you have USB debugging turned on?
If you have USB debugging turned on, the USB IDs change and it might not (depending on what you have previously installed) recognize the MTP device anymore.
If you turn off USB debugging, it should recognize MTP.
Now if you are on a custom ROM, there might be some issues on the ROM side causing the MTP problem. Try going back to stock and see if it works.
If you are on stock and have the case where MTP only works with USB debugging disabled, then you can try this driver inf I put together to address that.
It is available in this thread:
http://forum.xda-developers.com/showthread.php?t=2391236

Related

[Q] ADB not recognizing device

Hi All:
I have the 16GB N7 (2013) with USB debugging enabled. I plug into my Windows 7 box via USB 2.0, and it successfully appears in my device manager as 'Google Nexus ADB Interface'. I just downloaded the current Android SDK, however when I run 'ADB devices' in the command prompt, ADB does not recognize any devices.
Any ideas?
Thanks!
Did you try if it would recognize your device in fastboot bootloader?
Go into I believe its called SDK manager and make sure USB or Google drivers update is checked and then click Install as this will install all drivers needed. But prior to that uninstall any drivers in device manager for your nexus 7 . it should pick it up right away after everything installs! Good luck
Sent from my Nexus 7 using xda premium
highwaybandit said:
Go into I believe its called SDK manager and make sure USB or Google drivers update is checked and then click Install as this will install all drivers needed. But prior to that uninstall any drivers in device manager for your nexus 7 . it should pick it up right away after everything installs! Good luck
Sent from my Nexus 7 using xda premium
Click to expand...
Click to collapse
Thank you for the suggestion, highwaybandit. I tried your idea, but still have the same issue with ADB not recognizing the device, despite the device showing up successfully in Windows device manager.
I have the same problem with Ubuntu. I tried "adb reboot bootloader" and nothing. Unlocked fine with fastboot tho.
Sent from my Nexus 7 using Tapatalk 2
Username invalid said:
Did you try if it would recognize your device in fastboot bootloader?
Click to expand...
Click to collapse
Yes, and it does. I was able to 'fastboot oem unlock'. However, can't issue any adb commands.
My Nexus 7 will not show up as a drive on my computer. Drivers are installed, shows up in device manager fine, uninstalled and re-installed drivers, usb debugging is on. I cant see it has a drive so I can transfer files. Any help would be appreciated
mickrg123 said:
My Nexus 7 will not show up as a drive on my computer. Drivers are installed, shows up in device manager fine, uninstalled and re-installed drivers, usb debugging is on. I cant see it has a drive so I can transfer files. Any help would be appreciated
Click to expand...
Click to collapse
Now that you mentioned it, same issue here, in addition to the ADB issue mentioned above. My N7 doesn't show up as a drive whether I have USB debugging enabled or not.
mickrg123 said:
My Nexus 7 will not show up as a drive on my computer. Drivers are installed, shows up in device manager fine, uninstalled and re-installed drivers, usb debugging is on. I cant see it has a drive so I can transfer files. Any help would be appreciated
Click to expand...
Click to collapse
mickrg123, I forgot to mention: I've been getting around this issue by using Google Drive. Not as fast as moving files directly, but still a decent workaround until we get this figured out.
mickrg123 said:
My Nexus 7 will not show up as a drive on my computer. Drivers are installed, shows up in device manager fine, uninstalled and re-installed drivers, usb debugging is on. I cant see it has a drive so I can transfer files. Any help would be appreciated
Click to expand...
Click to collapse
If you have USB debugging enabled, the USB IDs change and for some reason windows can't find the MTP drivers for the device.
If you turn off USB debugging, then the phone shows up as an MTP device (ie it shows up as Nexus 7, not a drive letter)
If you want it to show up as a drive letter, you probably need to root and enable USB mass storage, otherwise it will behave as an MTP device (ie it behaves more like an FTP server than a USB hard drive)
If you have USB debugging disabled and it still won't show up on your computer in MTP mode (ie labeled Nexus 7), then you probably have some problem with MTP on your PC.
---------- Post added at 02:06 PM ---------- Previous post was at 02:04 PM ----------
ddb540 said:
Hi All:
I have the 16GB N7 (2013) with USB debugging enabled. I plug into my Windows 7 box via USB 2.0, and it successfully appears in my device manager as 'Google Nexus ADB Interface'. I just downloaded the current Android SDK, however when I run 'ADB devices' in the command prompt, ADB does not recognize any devices.
Any ideas?
Click to expand...
Click to collapse
Generally, if it doesn't show up at all with adb devices, then it is probably driver problem, cable problem, port problem, or USB debugging didn't properly get enabled. Although since you say it shows up in device manger, it would seem to show that USB debugging was enabled, so you might want to look at driver, cable, or USB port issues (try USB 2.0 port if you are currently using USB 3.0). You can get updated drivers here:
http://developer.android.com/sdk/win-usb.html
You can force windows to update driver by right clicking on the adb device entry and going through the tabs until you find the update driver button.
If it shows up but says device offline, then it is probably the RSA security introduced into adb/android since 4.2.2 (in which case you should update your platform-tools to 16.0.1 or greater)
Also when I check box to load camera it will show as drive
sfhub said:
If you have USB debugging enabled, the USB IDs change and for some reason windows can't find the MTP drivers for the device.
If you turn off USB debugging, then the phone shows up as an MTP device (ie it shows up as Nexus 7, not a drive letter)
If you want it to show up as a drive letter, you probably need to root and enable USB mass storage, otherwise it will behave as an MTP device (ie it behaves more like an FTP server than a USB hard drive)
If you have USB debugging disabled and it still won't show up on your computer in MTP mode (ie labeled Nexus 7), then you probably have some problem with MTP on your PC.
---------- Post added at 02:06 PM ---------- Previous post was at 02:04 PM ----------
Generally, if it doesn't show up at all with adb devices, then it is probably driver problem, cable problem, port problem, or USB debugging didn't properly get enabled. Although since you say it shows up in device manger, it would seem to show that USB debugging was enabled, so you might want to look at driver, cable, or USB port issues (try USB 2.0 port if you are currently using USB 3.0). You can get updated drivers here:
http://developer.android.com/sdk/win-usb.html
You can force windows to update driver by right clicking on the adb device entry and going through the tabs until you find the update driver button.
If it shows up but says device offline, then it is probably the RSA security introduced into adb/android since 4.2.2 (in which case you should update your platform-tools to 16.0.1 or greater)
Click to expand...
Click to collapse
I don't care if doesn't show as drive but doesn't even show as nexus 7 so I can't root until I can load su onto sd card.
Have tried different cables and ports. I heard beep when it connects and shows in menu to to eject nexus 7
Any other ideas?
mickrg123 said:
Also when I check box to load camera it will show as drive
Click to expand...
Click to collapse
If you have USB debugging enabled, then my experience is Media device (MTP) mode won't be recognized because it can't find appropriate drivers (even though you have the MTP drivers installed) but Camera (PTP) mode will still work. I don't think you really mean it shows up as a "drive" as in mass storage device. I think you mean you see a folder where you can access your files.
If you disable USB debugging, than both MTP and PTP should work.
sfhub said:
If you have USB debugging enabled, then my experience is Media device (MTP) mode won't be recognized because it can't find appropriate drivers (even though you have the MTP drivers installed) but Camera (PTP) mode will still work. I don't think you really mean it shows up as a "drive" as in mass storage device. I think you mean you see a folder where you can access your files.
If you disable USB mass storage, than both MTP and PTP should work.
Click to expand...
Click to collapse
Yes you're correct shows as a device not drive when in camera ptp, but not when mtp checked. Where do you disable mass storage?
mickrg123 said:
Yes you're correct shows as a device not drive when in camera ptp, but not when mtp checked. Where do you disable mass storage?
Click to expand...
Click to collapse
Sorry, I meant disable USB Debugging, not mass storage (I'll correct the post)
I'm sure you know where, but if not, Settings->Developer options->USB debugging
If MTP still doesn't work, then see if you have ever gotten MTP to work on the PC (ie another device in MTP mode). If not, look up how to install/reinstall MTP support for your OS version. Windows added it as part of user driver framework and one of the new versions of media player.
---------- Post added at 04:39 PM ---------- Previous post was at 04:32 PM ----------
mickrg123 said:
I don't care if doesn't show as drive but doesn't even show as nexus 7 so I can't root until I can load su onto sd card.
Have tried different cables and ports. I heard beep when it connects and shows in menu to to eject nexus 7
Any other ideas?
Click to expand...
Click to collapse
If your goal is just to load files onto the sdcard, have you tried "adb push"?
You don't need to have the phone visible as a device/folder on the computer to use adb to place files on the tablet.
Im having trouble with mine also. Adb sees it when its in normal mode. When I go to bootloader, it is not seen. When i go to unlock, it just says waiting for device. Any ideas???? Updated SDK installed
droider137 said:
Im having trouble with mine also. Adb sees it when its in normal mode. When I go to bootloader, it is not seen. When i go to unlock, it just says waiting for device. Any ideas???? Updated SDK installed
Click to expand...
Click to collapse
1. Plug in nexus 7, MTP mode
2. Open the device manager
3. Right click the nexus 7 > uninstall drivers > unplug
4. Install drivers > http://developer.android.com/sdk/win-usb.html
5. Plug nexus 7 in, drivers will install, should say adb interface
Open up command prompt > nav to your adb folder > adb devices: device number should pop up. Good to go.
droider137 said:
Im having trouble with mine also. Adb sees it when its in normal mode. When I go to bootloader, it is not seen. When i go to unlock, it just says waiting for device. Any ideas???? Updated SDK installed
Click to expand...
Click to collapse
For me, when I rebooted the phone into bootloader mode, it came up with a new USB device "Android Bootloader Interface". I had to point the driver install at the Google USB drivers I had previously used for the ADB interface so that the Bootloader Interface could be recognized.
sfhub said:
For me, when I rebooted the phone into bootloader mode, it came up with a new USB device "Android Bootloader Interface". I had to point the driver install at the Google USB drivers I had previously used for the ADB interface so that the Bootloader Interface could be recognized.
Click to expand...
Click to collapse
Finally got it!! Had to uninstall and re install the drivers a few times and also remove MTP from device manager. Also had to do the same thing and point it to the drivers in both cases. Thanks. Also thanks to teh roxxorz!
droider137 said:
Finally got it!! Had to uninstall and re install the drivers a few times and also remove MTP from device manager. Also had to do the same thing and point it to the drivers in both cases. Thanks. Also thanks to teh roxxorz!
Click to expand...
Click to collapse
No problem guy; glad you're up an flashing.

[Q] Nexus 7 (flo) not connecting to PC????

im not sure if ive been looking in the wrong places but i cant find an answer to my problem. so i rooted my nexus 7 about a week ago and installed twrp. everything was working fine until i accidentally pressed wipe data instead of factory reset. i deleted EVERYTHING on my tablet including my operating system, the only thing left was twrp :crying: today my otg usb cable came in and i installed that unofficial cyanogenmod build and now it wont connect to my pc. i have usb debugging on and everything. i go to device manager (on my pc) and it is listed as "Nexus 7" but when i try to install the usb drivers it says that they dont work for it. how can i get the usb drivers to work again?
Note: its not my pc cause my rooted s3 works just fine with my pc.
sorry for being a noob! and thanks for the help!
I actually have the same issue where my Windows won't let me navigate my N7 as a portable device. Tried a whackload of drivers and the like to no avail. To transfer files I just end up using ES Explorer. Funny enough, ADB in recovery works just fine.
If it is the same as PA and PAC, try Settings > Storage > Press Menu > USB > Check MTP
Sent from my Nexus 7 using Tapatalk 4
BigDaddySunshine said:
im not sure if ive been looking in the wrong places but i cant find an answer to my problem. so i rooted my nexus 7 about a week ago and installed twrp. everything was working fine until i accidentally pressed wipe data instead of factory reset. i deleted EVERYTHING on my tablet including my operating system, the only thing left was twrp :crying: today my otg usb cable came in and i installed that unofficial cyanogenmod build and now it wont connect to my pc. i have usb debugging on and everything. i go to device manager (on my pc) and it is listed as "Nexus 7" but when i try to install the usb drivers it says that they dont work for it. how can i get the usb drivers to work again?
Note: its not my pc cause my rooted s3 works just fine with my pc.
sorry for being a noob! and thanks for the help!
Click to expand...
Click to collapse
Were you on stock before you wiped? Trying going back to stock and see if you can get MTP working, then start introducing the parts until you figure out what broke.
The USB IDs for the MTP device change more often than you'd expect causing recognition problems.
For example, on stock, with USB debugging enabled, it advertises one USB ID and also sends out a MTP-compatible flag. When USB debugging is disabled, a different USB ID is sent, minus the MTP-compatible flag.
I helped someone on a different ROM force the MTP device drivers to associate, but then the drivers couldn't initialize the device. This might indicate there is a problem on the ROM side.
---------- Post added at 11:47 AM ---------- Previous post was at 11:45 AM ----------
verkion said:
I actually have the same issue where my Windows won't let me navigate my N7 as a portable device. Tried a whackload of drivers and the like to no avail. To transfer files I just end up using ES Explorer. Funny enough, ADB in recovery works just fine.
Click to expand...
Click to collapse
If your ADB works in recovery then you must have installed some other adb device driver, other than Google's, at some point.
If you want I can try helping you get things recognized on this thread
http://forum.xda-developers.com/showthread.php?t=2391236
swagstr said:
If it is the same as PA and PAC, try Settings > Storage > Press Menu > USB > Check MTP
Sent from my Nexus 7 using Tapatalk 4
Click to expand...
Click to collapse
this

[Q] My computer not recognizing MTP AT ALL

Hey guys. I been here for like 4 hours just dabbling with everything. And cannot seem to find any solution to this...
I have uninstall all drivers and restarted like ten times now doing the same process over and over, cleaning up each file carefully of the nexus or any android device.
My problem is when i plug in my nexus 7 2nd gen, it seems to not even detect squat.
I have usb debug enabled
my MTP is on
( if i switch to PTP i can access the folder)
Ive done fresh start on everything i even look through device and try changing the option to MTP and STILL DOES not work
I don't even see my nexus 7 in my HDD external or anything, nothing pops up but an ADB success driver, and when i changed it to MTP a MTP success driver with STILL no luck....
I just bought it today and it worked fine earlier, now when i root it and stuff it seems to be glitchy with my MTP
I even factory reset everything i couldn't access my ADB
any help would be appreciated
Someone said that manually updating the adb usb driver in devices should show you a choice, choose mtp. It should then sort itself out properly.
n9900229 said:
Hey guys. I been here for like 4 hours just dabbling with everything. And cannot seem to find any solution to this...
I have uninstall all drivers and restarted like ten times now doing the same process over and over, cleaning up each file carefully of the nexus or any android device.
My problem is when i plug in my nexus 7 2nd gen, it seems to not even detect squat.
I have usb debug enabled
my MTP is on
( if i switch to PTP i can access the folder)
Ive done fresh start on everything i even look through device and try changing the option to MTP and STILL DOES not work
I don't even see my nexus 7 in my HDD external or anything, nothing pops up but an ADB success driver, and when i changed it to MTP a MTP success driver with STILL no luck....
I just bought it today and it worked fine earlier, now when i root it and stuff it seems to be glitchy with my MTP
I even factory reset everything i couldn't access my ADB
any help would be appreciated
Click to expand...
Click to collapse
On your Nexus, open "settings", click on "Storage", click on options(3 vertical dots on the top right corner), click on "USB PC Connection", now check MTP option.
Try connecting to your PC (or Mac) now. I didn't have to do that on a stock build, but for some reason I had to do it on a couple of custom roms. Hope it helps ya out...
Try enabling USB debugging. I know it sounds odd but its helped me with my devices.
Sent from my Nexus 7 using Tapatalk 4
do this only if you can see PTP on PC
On PC check device manger, on Android if there is ADB driver - uninstall it
On N7 set to MTP, debug off and reboot with N7 USB cable connected to PC
It should re-install the ABD drivers on PC before N7 fully boots up
You will be back in action.
n9900229 said:
I have usb debug enabled
my MTP is on
Click to expand...
Click to collapse
Actually for me, it's the opposite. If usb debugging is on I can't access the device to view files. Try disabling it?
yea thanks though everyone I got it to work. I had my old nexus and new drivers mixing up my ports for some reason not being able to access it at all

Device Shown as Offline after GPe rom flash

Hi all,
I rooted my M8 recently with the Windroid toolkit. Everything worked great, and I flashed the digitalhigh GPE rom and love it.
Now when I try to connect my phone to my computer, I do not receive the prompt for RSA key trust. My phone shows offline on my 8.1 VM and it is just not found on my Windows 7 machine. It also shows offline on a Macbook Air. I have tried everything I can find to get USB debugging to start working again but I just can't seem to find out what needs to be done. I have the latest version of the HTC drivers I believe and I should have the latest add drivers. On Sense, I had to turn on USB debugging and select the phone to be mounted as a disk drive for WinDroid to be able to root my phone.
So, how can I get this fixed? Is it an issue with the ROM? Is there some way that I can turn on a disk drive mode on the rom.
Any help is appreciated!
Thank you.
Check the device manager in Windows. Does it state a 'unknown device' (or similar)
Sent from my HTC One_M8
Joery360 said:
Check the device manager in Windows. Does it state a 'unknown device' (or similar)
Sent from my HTC One_M8
Click to expand...
Click to collapse
Looking at device manager, it shows my phone in two different places. It shows once in 'other devices' as just android phone and then under 'portable devices' as the name of the phone.
When I go into detail under 'other devices', device manager show that drivers are not installed but says everything is installed correctly under 'portable devices'.
I have the latest version of Sync Manager, so by that reasoning I should have the latest version of the HTC drivers. What else would I need to get my phone to not show as offline?
Thank you
RaspberryRye said:
Looking at device manager, it shows my phone in two different places. It shows once in 'other devices' as just android phone and then under 'portable devices' as the name of the phone.
When I go into detail under 'other devices', device manager show that drivers are not installed but says everything is installed correctly under 'portable devices'.
I have the latest version of Sync Manager, so by that reasoning I should have the latest version of the HTC drivers. What else would I need to get my phone to not show as offline?
Thank you
Click to expand...
Click to collapse
Uninstall Sync Manager. It doesn't play nice with ADB. The only thing it is good for if you are rooted is installing the drivers. After that, get rid of it.
xunholyx said:
Uninstall Sync Manager. It doesn't play nice with ADB. The only thing it is good for if you are rooted is installing the drivers. After that, get rid of it.
Click to expand...
Click to collapse
Hm, alright. I will try that.
Thank you.
Still having issues
Hello all,
I am still having issues with getting my computer to recognize that USB debugging is on and getting it connected to my computer with adb. I have uninstalled sync manager, and yet my phone is still not recognized.
Under debugging in developer options, the only thing I have checked is USB debugging.
Is there something else that needs to be checked in the developer options? Why do I still have this issue?
P.S. I would post pictures, but I can't unfortunately :\
RaspberryRye said:
Hello all,
I am still having issues with getting my computer to recognize that USB debugging is on and getting it connected to my computer with adb. I have uninstalled sync manager, and yet my phone is still not recognized.
Under debugging in developer options, the only thing I have checked is USB debugging.
Is there something else that needs to be checked in the developer options? Why do I still have this issue?
P.S. I would post pictures, but I can't unfortunately :\
Click to expand...
Click to collapse
Hey man, you constantly have to go to here... And change the option from charge only to whatever you want
bford152 said:
Hey man, you constantly have to go to here... And change the option from charge only to whatever you want
Click to expand...
Click to collapse
Thanks for the reply bford152. Oddly, I do not have this option available to me.
I would like to post pictures of the options I have under USB debug. But even posting a link and not having it parse still tries to read it and says I cannot post outside links. Next question, how do I attach photos without adding it as a link to the post. Maybe I'm blind, because I cannot see an option to do this.
Thanks everyone!
What's your adb version ?
It needs 1.0.31 for Android 5.1 and 1.0.32 for Android 6.0 (minimum requirement)
Have you tried with a secured kernel/boot.img ? If you don't have "Revoke USB debugging authorizations" in Developer options - means that you have insecure kernel installed.
ckpv5 said:
What's your adb version ?
It needs 1.0.31 for Android 5.1 and 1.0.32 for Android 6.0 (minimum requirement)
Have you tried with a secured kernel/boot.img ? If you don't have "Revoke USB debugging authorizations" in Developer options - means that you have insecure kernel installed.
Click to expand...
Click to collapse
I have adb version 1.0.32, so all good there.
I don't seem to have "Revoke USB debugging authorizations". So, I have Elite kernel right now and I guess that's the issue. I will get a different kernel and see if that helps.
Thanks!
RaspberryRye said:
I have adb version 1.0.32, so all good there.
I don't seem to have "Revoke USB debugging authorizations". So, I have Elite kernel right now and I guess that's the issue. I will get a different kernel and see if that helps.
Thanks!
Click to expand...
Click to collapse
I got everything to work now. Switched to Cyanogenmod 12.1 and it gives me all the options I need. Thanks for all your help.

Honor 8 pro seen as cd drive

When i connect my phone to the pc the only thing i see is a cd drive with hisuite on it. I'm getting crazy, all of a sudden i can't transfer my files anymore. I looked all morning for a solution but i couldn't find one. Is there anyone who could help me?
Can you confirm you are using the connection in MTP mode?
GiulioG10 said:
When i connect my phone to the pc the only thing i see is a cd drive with hisuite on it. I'm getting crazy, all of a sudden i can't transfer my files anymore. I looked all morning for a solution but i couldn't find one. Is there anyone who could help me?
Click to expand...
Click to collapse
when you connect to PC, check the phone. pull down the notification bar. there should be an option to change the mode.
also, since you're seeing that CD drive... on the PC, can you see any other drive that resembles the internal storage of the phone? i do see both the "CD drive" and my phone's internal storage.
iinm, under Develop Options, you can set the default. however, i've not gotten it to work at all -- selected MTP but still defaults to charging only, which I find useless.
I am using mtp and the only thing I see is this cd drive with hisuite on it. The thing is that this started to happen all of a sudden and only on this pc because on my laptop it works fine.
Just install Hisuite or Android USB drivers and connect it through MTP, it will recognise the device
aKp1 said:
Just install Hisuite or Android USB drivers and connect it through MTP, it will recognise the device
Click to expand...
Click to collapse
Yeah it does, but i can't transfer files via hisuite, can i?
GiulioG10 said:
Yeah it does, but i can't transfer files via hisuite, can i?
Click to expand...
Click to collapse
Yes you can! Once your device is recognised as MTP device and drivers are installed, then you will see a Honor 8 Pro MTP device symbol in the Explorer, double click it and you can find it as normal USB Drive, then just copy paste like a USB Drive
aKp1 said:
Yes you can! Once your device is recognised as MTP device and drivers are installed, then you will see a Honor 8 Pro MTP device symbol in the Explorer, double click it and you can find it as normal USB Drive, then just copy paste like a USB Drive
Click to expand...
Click to collapse
I reinstalled hisuite but now it won't even show the window on the phone that authorizes adb connection. BTW i'm pretty sure that even when i managed to connect it to hisuite the only thing shown in the explorer was this damn cd drive
Why would you need hi suite? Transferring files doesn't need it. Just plug it in and select the mtp from notification on phone.
Sent from my Honor 8 pro using Tapatalk
K.khiladi said:
Why would you need hi suite? Transferring files doesn't need it. Just plug it in and select the mtp from notification on phone.
Sent from my Honor 8 pro using Tapatalk
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Click to collapse
That's how I've done it until recently when it stopped working, maybe after a windows update Idk. Now when I connect it and select mtp I only see this cd drive
GiulioG10 said:
That's how I've done it until recently when it stopped working, maybe after a windows update Idk. Now when I connect it and select mtp I only see this cd drive
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Something with the windows then.
Sent from my Honor 8 pro using Tapatalk
K.khiladi said:
Something with the windows then.
Sent from my Honor 8 pro using Tapatalk
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Click to collapse
Most definitely. I was wondering if it happened to someone else who could help me
GiulioG10 said:
Most definitely. I was wondering if it happened to someone else who could help me
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Click to collapse
Try it in Linux to confirm this is a Windows problem.
Sent from my Honor 8 using XDA Labs
GiulioG10 said:
That's how I've done it until recently when it stopped working, maybe after a windows update Idk. Now when I connect it and select mtp I only see this cd drive
Click to expand...
Click to collapse
i suggest you connect the phone, then from device manager, remove/ uninstall the driver... and let it detect and install the software again.
GiulioG10 said:
I reinstalled hisuite but now it won't even show the window on the phone that authorizes adb connection. BTW i'm pretty sure that even when i managed to connect it to hisuite the only thing shown in the explorer was this damn cd drive
Click to expand...
Click to collapse
Try doing this
Go to Windows and search device manager
Remove all the MTP drivers
Select the driver and uninstall it.
Now install Hisuite before connecting your device to the PC.
And then restart your computer.
Now try plugging in your phone.
Hopefully the issue will resolve.
If not then just do all the above steps and instead of installing Hisuite, install Universal ADB Drivers and then try plugging in the phone.
just wondering... is there anyway to turn off/ disable this CD thingy? kinda annoying actually... pops up whenever I plug into my PC. even though i have set default action to do nothing, it is basically still there as CD drive and i can "eject" it. i wish for it to just go away...
mydragoon said:
just wondering... is there anyway to turn off/ disable this CD thingy? kinda annoying actually... pops up whenever I plug into my PC. even though i have set default action to do nothing, it is basically still there as CD drive and i can "eject" it. i wish for it to just go away...
Click to expand...
Click to collapse
If you have installed the Hisuite, it will go away! And then when you select the MTP, your device will be seen as Honor 8 Pro MTP device
aKp1 said:
If you have installed the Hisuite, it will go away! And then when you select the MTP, your device will be seen as Honor 8 Pro MTP device
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Click to collapse
thanks... **sigh**
not into installing any additional software. never liked such idea even when I was using Samsung. I have even enabled default connection mode as MTP under Developer Options, but it still defaults to charging only... annoying.
i guess worst case... when I can't stand it anymore, i'll install HiSuite.
mydragoon said:
thanks... **sigh**
not into installing any additional software. never liked such idea even when I was using Samsung. I have even enabled default connection mode as MTP under Developer Options, but it still defaults to charging only... annoying.
i guess worst case... when I can't stand it anymore, i'll install HiSuite.
Click to expand...
Click to collapse
I installed HiSuite before and it was still there.
adriansticoid said:
I installed HiSuite before and it was still there.
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hmmm... i guess this means i don't have to install HiSuite.

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