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Hi evereybody.
I have a GSM galaxy nexus with 4.2.2. Since approximately a month ago the phone started to reboot itself randomly. Sometimes when I was surfing the web, other times when the phone was on standby at night. Well, since the reboots were becoming more frequent I decided to do a factory reset, because I assumed that it was a corrupt application file or something like that. One week into the factory reset it started restarting again by itself, maybe 2 times a day. I searched the web, couldn't find anything useful so I told myself that the 4.3 update should solve the problem (naive me).
Today the update popped and I intermediately installed it. What is my surprise, that in the middle of installation I get the droid icon down on his back and an ERROR message. Rebooted the phone pulling out the battery and now the phone won't pass the multicolored X screen.
I have no unlocked bootloader, and the phone isn't rooted. So I tried to do a factory reset with the default recovery mode the galaxy nexus has. I wiped the phone but I get stuck on the same screen. The funny thing is that every time I try to wipe the caché partition the phone reboots itself immediately.
I don't know what to do. I'm not an advance user, I installed the GNEX TOOLKIT and tried to flash the factory image, but seems like I don't have the USB DEBUGGING option enabled and can't complete the process.
Do I need to send my phone back? (i'm still in warranty) Or is there a way to be able to start my Gnex again?
Thanks in advance.
monwentworth said:
Hi evereybody.
I have a GSM galaxy nexus with 4.2.2. Since approximately a month ago the phone started to reboot itself randomly. Sometimes when I was surfing the web, other times when the phone was on standby at night. Well, since the reboots were becoming more frequent I decided to do a factory reset, because I assumed that it was a corrupt application file or something like that. One week into the factory reset it started restarting again by itself, maybe 2 times a day. I searched the web, couldn't find anything useful so I told myself that the 4.3 update should solve the problem (naive me).
Today the update popped and I intermediately installed it. What is my surprise, that in the middle of installation I get the droid icon down on his back and an ERROR message. Rebooted the phone pulling out the battery and now the phone won't pass the multicolored X screen.
I have no unlocked bootloader, and the phone isn't rooted. So I tried to do a factory reset with the default recovery mode the galaxy nexus has. I wiped the phone but I get stuck on the same screen. The funny thing is that every time I try to wipe the caché partition the phone reboots itself immediately.
I don't know what to do. I'm not an advance user, I installed the GNEX TOOLKIT and tried to flash the factory image, but seems like I don't have the USB DEBUGGING option enabled and can't complete the process.
Do I need to send my phone back? (i'm still in warranty) Or is there a way to be able to start my Gnex again?
Thanks in advance.
Click to expand...
Click to collapse
Try using Odin http://forum.xda-developers.com/showthread.php?t=2065470
dexviajiboy said:
Try using Odin http://forum.xda-developers.com/showthread.php?t=2065470
Click to expand...
Click to collapse
Thank You very much!!! It worked like a charm and it was super fast.
Seriously thanks!
monwentworth said:
Thank You very much!!! It worked like a charm and it was super fast.
Seriously thanks!
Click to expand...
Click to collapse
no problem...
Just got my used t-mobile note 2 on monday.I am having issues with the phone where the screen will start scrolling on it's own and keep trying to launch media hub or the weather widget and then the screen eventually freezes and won't respond.I have downloaded the emmc program and my phone doesn't have the defective chips.I have done 2 factory resets and the problem still persists and happens as it is being reset.Any one know what could be going on?If i leave the sim out the phone works fine though.
Best guess water damage. Check the tabs. Also get a new sim.
travispittman said:
Best guess water damage. Check the tabs. Also get a new sim.
Click to expand...
Click to collapse
Did another factory reset but before that deleted some apps i had downloaded and made sure to disable samsung media hub,gps and the weaqther widget and so far the phone has been fine.
Is it factory rom and kernel or has it been messed with? I originally bought an s4. Connected it to a shady charger and changed the polarity of the board. It was hard to get to take a charge and wouldn't hold a charge for very long. Went to have it looked at by a tech. Before he knew what I was there for he offered to trade me for a note 2. He looked my phone over and we swapped. Usually when people get rid of a phone it is not because they upgraded but because something is wrong. I dislike buying used for that reason. I have had ppl try and pass off water damaged stuff and all kinds of randomness. I always boot reboot and reboot and used phone before buying, Keep them there as long as possible to see if something is wrong. Ask a lot of questions. Usually when you purchase a used phone especially an expensive one such as the note2 you want to get what you are paying for and not duped into paying a lot of money for some ones broken mess.
It's factory original rom and kernel.
same here
dukenukems said:
Just got my used t-mobile note 2 on monday.I am having issues with the phone where the screen will start scrolling on it's own and keep trying to launch media hub or the weather widget and then the screen eventually freezes and won't respond.I have downloaded the emmc program and my phone doesn't have the defective chips.I have done 2 factory resets and the problem still persists and happens as it is being reset.Any one know what could be going on?If i leave the sim out the phone works fine though.
Click to expand...
Click to collapse
This may seem silly, but have you tried to clean the screen with a microfiber cloth? This same problem happened to me (except the weather widget part), and after a spray n' clean, it all got fixed.
Well huys i was able to root my phone pretty easily but am still on the stock rom it came with.Will using other roms and stuff be a bit easy for me to install or will it be tough since this is my first rooting adventure.
dukenukems said:
Well huys i was able to root my phone pretty easily but am still on the stock rom it came with.Will using other roms and stuff be a bit easy for me to install or will it be tough since this is my first rooting adventure.
Click to expand...
Click to collapse
It's simple as long as you have the ability to read through threads prior to flashing. 98% of problems with custom software installs is due to lack of patience by the flasher. Read alot, flash a little is a safe way to get started.
Hastily spouted for your befuddlement
I've rooted it and have tryed 2 different roms already.Just sad that my note 2 still has the screen lock up allthough using spen remains fine.
Well guys my hone had started to lovk up even at the boot screen and didn't want to respond to the spen either so i went into recovery mode and dids factory reset with cwmr but after i rebooted my phone it was stuck in infinite boot loop.Just reflashed phone with it's stock rom image from this site using odin but my phone will only boot to the t-mobile 4glte screen and won't go any further.I have gone back into recovery mode and factory reset but still the same problem.Is my phone bricked?
dukenukems said:
Well guys my hone had started to lovk up even at the boot screen and didn't want to respond to the spen either so i went into recovery mode and dids factory reset with cwmr but after i rebooted my phone it was stuck in infinite boot loop.Just reflashed phone with it's stock rom image from this site using odin but my phone will only boot to the t-mobile 4glte screen and won't go any further.I have gone back into recovery mode and factory reset but still the same problem.Is my phone bricked?
Click to expand...
Click to collapse
Not sure if I am allowed to post links to other sites, but check out: galaxynote2root.com. max has a tutorial for almost everything! Also did you do a full wipe? Whenever installing a new ROM if you get stuck in a boot loop go back to recovery and do a wipe again, also wipe cache, and dalvik as well. Hope this helps!
Flashed thw original rom image with odin but the original will jsut hang at the tmobile splash screen and never fully boot.I was able to flash the phone with twrp with odin and was able to use twrp from my phone to reinstall the jedix20 rom which does install and been working since.No matter what i do with the original factory image it will always refuse to boot past the tmobiole splash screen.
Good morning guys,
Last night, i was just using my phone like normal when it froze, crashed, and began to bootloop.
I've tried battery pulls, I've tried to factory reset using the volume down + power combo, I've tried to wipe cache and enter safe mode but none of this worked
I was on 10b firmware but since none of the above worked, I tried to KDZ to a stock 11a which still keeps my phone at a bootloop. All I see if the LG logo at startup and a crash.
do you have any suggestions on how I can try to fix this? according to reddit this random bootloop has been happening to multiple people
thanks in advance for your help
It started happening to me, as well, over the weekend. My phone crashed and started bootlooping, stuck at the LG startup screen where it stalls for a few seconds and then goes black. Every now and then it will boot up properly, but the phone crashes after about two minutes and starts bootlooping again. I cannot manage to wipe the phone because it so seldom boots properly. I noticed that the phone gets very hot. I suppose that I will need to return it to Verizon for warranty replacement, but I hate having so much data on the phone when I return it. I was doing nothing unusual with the phone when this started happening.
Katmeat said:
It started happening to me, as well, over the weekend. My phone crashed and started bootlooping, stuck at the LG startup screen where it stalls for a few seconds and then goes black. Every now and then it will boot up properly, but the phone crashes after about two minutes and starts bootlooping again. I cannot manage to wipe the phone because it so seldom boots properly. I noticed that the phone gets very hot. I suppose that I will need to return it to Verizon for warranty replacement, but I hate having so much data on the phone when I return it. I was doing nothing unusual with the phone when this started happening.
Click to expand...
Click to collapse
yeah it's definitely weird. I was rooted on 10b holding out for a bootloader exploit down the line.
I called up verizon and theyre shipping me a new g4 since it was still under the 1 year warranty. I hope it's still rootable with the firmware it'll ship with
Same here
Hey guys! I thought I'd reply instead of making a new post because I think I'm in the same boat. My dads phone has just started doing this, but the weird thing is he wasn't rooted! I was able to get it to the recovery and tried the wipe cache and safe mode options, it didn't do anything.. I then tried flashing the kdz but no luck..
Hope some of the smart folks here can help us!
-Travis
I was fortunate to get it into download mode so I kdz it back to 11a stock so as to wipe all data, thankfully. The stock reset made no difference, as it still would rarely boot, and even when it did boot it would crash fairy quickly. My warranty replacement should arrive tomorrow.
Katmeat said:
I was fortunate to get it into download mode so I kdz it back to 11a stock so as to wipe all data, thankfully. The stock reset made no difference, as it still would rarely boot, and even when it did boot it would crash fairy quickly. My warranty replacement should arrive tomorrow.
Click to expand...
Click to collapse
yup, i kdzed up to 11a and it went from modified status to official so hopefully that wiped everything on my phone too. My new one will be coming in tomorrow
I just received my warranty replacement, and it is an 11a factory refurb device that looks like new. No noticeable screen lag thus far, but it is running awfully warm as it restores all my apps and some data from the Verizon Cloud.
Katmeat said:
I just received my warranty replacement, and it is an 11a factory refurb device that looks like new. No noticeable screen lag thus far, but it is running awfully warm as it restores all my apps and some data from the Verizon Cloud.
Click to expand...
Click to collapse
Is there any downside to refurbished devices?
pfizzle said:
Is there any downside to refurbished devices?
Click to expand...
Click to collapse
I think not, and I actually prefer buying factory refurbs in most cases when possible because you are assured of the product being carefully inspected. In this case, my phone looks brand new and is performing just fine. The initial heat concern has gone away as the phone has settled in.
Please Help!!!!!
I'm trying to help my sister out who is in Ecuador right now. Her phone was a little slow today and kept going to the red verizon sign - so she turned it off and took the battery out.... when she turned it on it said the SD card is blank. She has 800 pics on it from her trip and is wondering if there is anything to get them back???? Please help!!!! Any suggestions would be helpful!
weird i had the same thing happen a few days ago also...using new phone now.
This issue happened to me out of no where last week and had a replaement sent. Wasn't rooted
Sent from my VS986 using Tapatalk
same problem here ...
rooted device. nothing special today .. and then: bootloops.
When i remove the battery for a longer time, sometimes the g4 boots properly. But after a few minutes it'll bootloop again.
Any ideas?
FootballFan141 said:
Hey guys! I thought I'd reply instead of making a new post because I think I'm in the same boat. My dads phone has just started doing this, but the weird thing is he wasn't rooted! I was able to get it to the recovery and tried the wipe cache and safe mode options, it didn't do anything.. I then tried flashing the kdz but no luck..
Hope some of the smart folks here can help us!
-Travis
Click to expand...
Click to collapse
What's the manufacturing date of the phone that failed? I'm trying to figure out if it's just a matter of time (the May ones failed first, then June), or if it's only May boards with the issue.
Hey guys,
so I'm fixing a Note 2 N7100 atm for someone else and I have no clue what to do next.
So the first time I got it it was totally dead, no recovery, no download mode, no charging. After checking at a store it appeared the accu were broken, but since the new one it kept restarting in different times. I wasn't able to boot up into the system at all, it kept restarting at the samsung logo or even before.
I started by flashing a recovery, wiping cache and checking - not working. I did a full wipe/factory reset and checked - not working. I installed CM13 unofficial - not working. I flashed another kernel - not working. I flashed the most recent bootloader - not working. I even tried flashing a stock FW via Odin - not working.
All I actually realized when checking the phone was that the recovery always started with 4%, even charging it to 50% made it appear with 4% at a restart in the next second. Could it be another accu defect even though I almost keep it 100% on charge? Or some other Hardware defect? Cuz I have no clue what else is left after all what I did.
Thx in advance.
No one?
Anon0511 said:
No one?
Click to expand...
Click to collapse
as you did almost everything you could I recommend to test or buy another genuine battery. I've had problems like this when my 2 years battery started malfunctioning, then I've bought a genuine one
So here is the thing, My Nexus 5x went it to bootloop, and nothing seems to work. the screen just froze, and then It started bootlooping. goes to google logo, the reboots again into google logo. Well since I use to intall custom Rom, I just did what I would usually do, reflashed the image. Didn't help. left the phone for a couple of minutes, it booted, got me to start up, and half way of setup, it rebooted again into bootloop. thought maybe the oreo has something to do with it, ate the oreo and reflashed nougat image. didn't help either. just now after a bit of not using it, it gets past the google logo, but the animation freezes, and back to google. tried factory reset and dalvik/cache wipe, didnt help but now i can not get into recovery.
so basically Im screwed. no warranty, no nothing. now Im just stuck with this ****ty windows phone.
Can you help out your fellow comrade with a bootlooping phone? :crying:
edit: so after nougat image, it gets past google logo, but boot animation freezes and it reboots again
Remygas said:
So here is the thing, My Nexus 5x went it to bootloop, and nothing seems to work. the screen just froze, and then It started bootlooping. goes to google logo, the reboots again into google logo. Well since I use to intall custom Rom, I just did what I would usually do, reflashed the image. Didn't help. left the phone for a couple of minutes, it booted, got me to start up, and half way of setup, it rebooted again into bootloop. thought maybe the oreo has something to do with it, ate the oreo and reflashed nougat image. didn't help either. just now after a bit of not using it, it gets past the google logo, but the animation freezes, and back to google. tried factory reset and dalvik/cache wipe, didnt help but now i can not get into recovery.
so basically Im screwed. no warranty, no nothing. now Im just stuck with this ****ty windows phone.
Can you help out your fellow comrade with a bootlooping phone? :crying:
edit: so after nougat image, it gets past google logo, but boot animation freezes and it reboots again
Click to expand...
Click to collapse
Have you flashed the 4core bootimg/kernel/recovery, or have you done absolutely no research?
https://forum.xda-developers.com/nexus-5x/general/untested-nexus-5x-bootloop-death-fix-t3641199
Also, the fix is really only temporary, I'd prepare to move on to a new phone.
negusp said:
Have you flashed the 4core bootimg/kernel/recovery, or have you done absolutely no research?
https://forum.xda-developers.com/nexus-5x/general/untested-nexus-5x-bootloop-death-fix-t3641199
Also, the fix is really only temporary, I'd prepare to move on to a new phone.
Click to expand...
Click to collapse
yeah, i was sceptical of that, so was looking for any other fixes, but as I see, there is no other choice
Remygas said:
yeah, i was sceptical of that, so was looking for any other fixes, but as I see, there is no other choice
Click to expand...
Click to collapse
The bootloop is purely a hardware issue. There is no permanent fix except to either get a replacement CPU or send the phone to LG.
Disabling the 2 big cores should allow you to use the phone for another couple of months. Don't expect it to be permanent, though.
i have faced the same issue on mine.
Remygas said:
So here is the thing, My Nexus 5x went it to bootloop, and nothing seems to work. the screen just froze, and then It started bootlooping. goes to google logo, the reboots again into google logo. Well since I use to intall custom Rom, I just did what I would usually do, reflashed the image. Didn't help. left the phone for a couple of minutes, it booted, got me to start up, and half way of setup, it rebooted again into bootloop. thought maybe the oreo has something to do with it, ate the oreo and reflashed nougat image. didn't help either. just now after a bit of not using it, it gets past the google logo, but the animation freezes, and back to google. tried factory reset and dalvik/cache wipe, didnt help but now i can not get into recovery.
so basically Im screwed. no warranty, no nothing. now Im just stuck with this ****ty windows phone.
Can you help out your fellow comrade with a bootlooping phone? :crying:
edit: so after nougat image, it gets past google logo, but boot animation freezes and it reboots again
Click to expand...
Click to collapse
i have find this on my one too, pls reply me if u find the solution and i will give you if i find the solution.
santhoshreddy923 said:
i have find this on my one too, pls reply me if u find the solution and i will give you if i find the solution.
Click to expand...
Click to collapse
The solution is to apply the BLOD boot image patch, as was stated above. Here's a link: https://forum.xda-developers.com/nexus-5x/general/untested-nexus-5x-bootloop-death-fix-t3641199
Unknown025 said:
The solution is to apply the BLOD boot image patch, as was stated above. Here's a link: https://forum.xda-developers.com/nexus-5x/general/untested-nexus-5x-bootloop-death-fix-t3641199
Click to expand...
Click to collapse
This isn't possible if you have a locked bootloader unless you can somehow get your phone turned on... If I am mistaken I'd love to be corrected so I can fix this. If this really is a hardware issue, then I guess I'm screwed. This phone is just over a year old and Oreo has been installed for a couple weeks, so this pretty much blows.
nexus 5x bootloop brick
i have found that it is due to hardware issue and what is the best place i can get it repaired.
Is there any other way that i can replace it with another processor such as 820 r any other lower one?
Just send it in for $10 (UPS with tracking #) to LG
Remygas said:
So here is the thing, My Nexus 5x went it to bootloop, ... but now i can not get into recovery....so basically Im screwed. no warranty, no nothing. now Im just stuck with this ****ty windows phone.
Can you help out your fellow comrade with a bootlooping phone? :crying:
edit: so after nougat image, it gets past google logo, but boot animation freezes and it reboots again
Click to expand...
Click to collapse
Just send it in for $10 (UPS with tracking #) to LG and they will put a new motherboard in it. I just did it with my out of warranty 5X that I purchased in May 2016. LG show status "In Warranty" and there was not charge. Phone works faster and better than ever. I upgraded to Oreo an it is running great.
If you need a temp phone buy something like and unlocked (tmobile compatible) phone like I did $70 Alcatel Onetouch Idol 3 until you get your phone back. My project Fi sim works great in that phone I just needed a micro to nano SIM adapter which I got for free at a local cell phone shop.
excuse can you please tell me the detailed process of sending phone to lg .
mrbios said:
Just send it in for $10 (UPS with tracking #) to LG and they will put a new motherboard in it. I just did it with my out of warranty 5X that I purchased in May 2016. LG show status "In Warranty" and there was not charge. Phone works faster and better than ever. I upgraded to Oreo an it is running great.
If you need a temp phone buy something like and unlocked (tmobile compatible) phone like I did $70 Alcatel Onetouch Idol 3 until you get your phone back. My project Fi sim works great in that phone I just needed a micro to nano SIM adapter which I got for free at a local cell phone shop.
Click to expand...
Click to collapse
the issue is i live in india and the phone is imported one could you pls help me.
Remygas said:
So here is the thing, My Nexus 5x went it to bootloop, and nothing seems to work. the screen just froze, and then It started bootlooping. goes to google logo, the reboots again into google logo. Well since I use to intall custom Rom, I just did what I would usually do, reflashed the image. Didn't help. left the phone for a couple of minutes, it booted, got me to start up, and half way of setup, it rebooted again into bootloop. thought maybe the oreo has something to do with it, ate the oreo and reflashed nougat image. didn't help either. just now after a bit of not using it, it gets past the google logo, but the animation freezes, and back to google. tried factory reset and dalvik/cache wipe, didnt help but now i can not get into recovery.
so basically Im screwed. no warranty, no nothing. now Im just stuck with this ****ty windows phone.
Can you help out your fellow comrade with a bootlooping phone? :crying:
edit: so after nougat image, it gets past google logo, but boot animation freezes and it reboots again
Click to expand...
Click to collapse
Same..
My phone was working fine today till evening, suddenly it restarted and this boot loop started. I was on PixelRom (Oreo 8.0)
I tried flashing Factory image of 8.1 final release via fastboot. Its still not booting. Keeps restarting.
Any help?
continuous reboot after Oreo update
Hi,
I am facing issues with my Nexux 5x after updating to the latest version of Android. I received a notification for software update and I did it and as soon as the update was done, the phone started rebooting continously. I tried wiping the cache, factory reset via recovery mode, but nothing actually works. Could anyone of you suggest me some ways to get it corrected or to get the old version back.
Thanks
deepa
mrbios said:
Just send it in for $10 (UPS with tracking #) to LG and they will put a new motherboard in it. I just did it with my out of warranty 5X that I purchased in May 2016. LG show status "In Warranty" and there was not charge. Phone works faster and better than ever. I upgraded to Oreo an it is running great.
If you need a temp phone buy something like and unlocked (tmobile compatible) phone like I did $70 Alcatel Onetouch Idol 3 until you get your phone back. My project Fi sim works great in that phone I just needed a micro to nano SIM adapter which I got for free at a local cell phone shop.
Click to expand...
Click to collapse
Do you still have warranty when you send it?
Extended warranty on LG Google Nexus 5X
arem2015 said:
Do you still have warranty when you send it?
Click to expand...
Click to collapse
No, my phone was 1.5 years old and out of warranty. I did not buy an extended warranty. LG extends the warranty on the Nexus 5X well beyond the standard 1 year for the bootloop issue. Also, my phone was in excellent like-new condition.
My 5x was purchased November of 2015, and they covered mine at no cost under warranty. Even provided a mailing label for me to send it in on their dime. They did require me to provide original proof of purchase (which I luckily was able to lookup). I sent it in on a Monday and got it back Friday that same week. Was mind-blowing fast turnaround time.