[Q] Need help with kindle - 8.9" Kindle Fire HD Q&A, Help & Troubleshooting

My mother's kindle keeps freezing on her for awhile now and now it seems to do it more and more. She said it froze up on her 3 times today when she was trying to read a book, and looking at fb another time.Her system version is 8.4.3_user_4308820. Anyone know any way to fix this? She doesn't have a warranty for it. Says silk has locked up.

Is the device running a custom or stock ROM? Is it rooted?

soupmagnet said:
Is the device running a custom or stock ROM? Is it rooted?
Click to expand...
Click to collapse
Stock. Not rooted.

Uh I may be completely off but my kindle seems to get slow and freeze up pretty bad when the sdcard is low on space, start to notice it when I get under a GB, I'd check that while your at it, keep looking for what other people say though.
Sent from my Amazon Kindle Fire HD running CM10.1 Tablet UI using xda-developers app

I just check her storage and she has 11gigs still free. So I don't think low sdcard is the problem this time. I was hoping it would be something that simple. could rooting and a custom Rom be the best fix? are you able to still get books from Amazon and able to access your books you already have? all she wants to do is be able to browse the web, read books,maybe a game or two.

Since Silk is crashing or locking up, I would just install another browser and use that.
Dolphin, Firefox and Chrome are good alternatives.
If that doesn't work, I would just install a stock rom and wipe the kindle.

Alright will try that. Thanks.

Related

[Q] Lost Root I think

My mom got a Fire right when it came out last year. I rooted it with burrito root or whatever it was called back then. Also got rid of amazons bookshelf launcher and put Go Launcher Ex on it.
I have not touched it since, until last week. I noticed that When using the Google+ app, if I click on a shared video, the video will not play.
Upon further investigation, I think I discovered this Fire has lost root. when I try to run TB I get the error, "Can't aquire root permission" or something close to that. I am assuming Amazon pushed another update, but Go Launcher is still her launcher.
So I guess I need to re-root. Can I just search for the latest current Fire root method, or are there any precautions I need to be aware of considering the changes I've already made on this device?
I assume the streaming video playback issue with G+ is un-related?
Thanks.
Amazon will auto-update your device to the latest software version as they get released. You can just root it again. Most people tend to use Kindle Fire Utility or you can do it yourself manually if you are so inclined...
http://forum.xda-developers.com/showthread.php?t=1638452
Either way, you should upgrade your bootloader and recovery while you are at it.
I have no idea about your last question, but I'm guessing you'll figure that out after you root again.
Thanks. I'll try that utility.
I trend to get frustrated doing this stuff manually.
Sent from my EVO using XDA

HOW TO Run Stock Launcher/Original Kindle Fire setup on a Jelly Bean ROM

I think its safe to say that I have searched all over the internet and this forum looking for the answer. How do I get to the Kindle Fire Market and factory setup while I am running a Jelly Bean ROM still. Basically I have Root access and the Project Jandycane ROM running perfectly fine and normal, but I want to know how I can install the factory Kindle Launcher to read books, get on the Amazon Video market and so on since I have a prime account and want to watch movies again. I know I need to run OTARootKeeper to use the video market but where is an APK or something similar to get back to all that and re-register as a "Kindle Fire" when I want to access these options?
Thanks for any help you may offer
Cheers
d0ppler302 said:
I think its safe to say that I have searched all over the internet and this forum looking for the answer. How do I get to the Kindle Fire Market and factory setup while I am running a Jelly Bean ROM still. Basically I have Root access and the Project Jandycane ROM running perfectly fine and normal, but I want to know how I can install the factory Kindle Launcher to read books, get on the Amazon Video market and so on since I have a prime account and want to watch movies again. I know I need to run OTARootKeeper to use the video market but where is an APK or something similar to get back to all that and re-register as a "Kindle Fire" when I want to access these options?
Thanks for any help you may offer
Cheers
Click to expand...
Click to collapse
As fas as I know, the only way to do this is to setup Dual Booting.
I have not done it yet, but I think there are some walk throughs for it.
d0ppler302 said:
I think its safe to say that I have searched all over the internet and this forum looking for the answer. How do I get to the Kindle Fire Market and factory setup while I am running a Jelly Bean ROM still. Basically I have Root access and the Project Jandycane ROM running perfectly fine and normal, but I want to know how I can install the factory Kindle Launcher to read books, get on the Amazon Video market and so on since I have a prime account and want to watch movies again. I know I need to run OTARootKeeper to use the video market but where is an APK or something similar to get back to all that and re-register as a "Kindle Fire" when I want to access these options?
Thanks for any help you may offer
Cheers
Click to expand...
Click to collapse
Did you ever find out how to do this? I want to do it too but, after a lot of searching, have not found an answer other than dual booting but no dual booting 'how to' for the kf. I'm sure I saw a post in passing about someone switching between the stock launcher and another launcher but can't find the thread again. It may not have been on jelly bean but I thought it was. Frustrated I can't find it!!!
Thank you (and all) for any help you may offer!
sent from my original Kindle Fire masquerading as a Galaxy Nexus
Instructions for dual-booting can be found here:
http://forum.xda-developers.com/showthread.php?t=1615093
So far it is the only known way to do it.
soupmagnet said:
Instructions for dual-booting can be found here:
http://forum.xda-developers.com/showthread.php?t=1615093
So far it is the only known way to do it.
Click to expand...
Click to collapse
Can you tell me why the kindle launcher won't run? Is it a specific problem or have devs not been interested in it? If it's the latter, is it appropriate to ask a dev to consider working on it?
That is I use twa_priv's cm10. Would it be offensive to ask him to modify his ROM to run the stock apps? (Hope these aren't stupid questions. :8)
sent from my original Kindle Fire masquerading as a Galaxy Nexus
Several people have tried to port the launcher and silk browser but have been unsuccessful. I read somewhere around here that someone got it sort of working, but it's only a vague memory in my mind. There hasn't been much talk about it since.
soupmagnet said:
Several people have tried to port the launcher and silk browser but have been unsuccessful. I read somewhere around here that someone got it sort of working, but it's only a vague memory in my mind. There hasn't been much talk about it since.
Click to expand...
Click to collapse
This might be what your talking about http://gigaom.com/mobile/so-i-turned-my-galaxy-tab-into-a-kindle-fire/
My only interest is the digital magazine feature that comes with the kindle fire. Zinio doesn't offer all of the content I like to read

[Q] HBO GO no longer working

Forgive me if this has already been gone over but I cannot seem to find any other discussion about it. I am running the energy ICS rom for my kindle fire and I can no longer run HBO GO since the last play store update.
I uninstalled the play store app and tried to get the app from amazon but it of course says my device is not compatible. I tried side loading an apk for the amazon store version and it does finally launch, but force closes shortly after. I've been trying to find a more updated version of the amazon store HBO GO apk but no luck. I figured maybe if I could get the newest apk that might work. Anyone else with this problem? What am I missing here? Any help would be much appreciated.
You should get gederom.It works with gederom I think.
Daniel120201 said:
You should get gederom.It works with gederom I think.
Click to expand...
Click to collapse
I'll try that. Is this a nice looking rom like energy? Eh I'll just give it a shot. Can always go back.
No luck on gederom either. HBOGO just says "HBOGO has stopped working" when you try to launch. If you try to do a report you get "Google Play store has stopped responding".
Any other suggestions? I wonder if someone could get the latest apk for HBO go on kindle from the amazon store if that would work. Is there any one that can point me in the direction or maybe somehow rip the latest version apk. The one out for download that I have seen before is outdated and also force closes.
EDIT: Any way to make the Amazon app store think I am running stock kindle fire? I'm just amazed I cannot find anyone else asking about this issue. I can't be the only person with a custom rom kindle fire that wants to use HBOGO can I?
EDIT2: Going to try using IMEI Generator to get amazon app store to let me load the app. Hope this works.
ApexAftermath said:
No luck on gederom either. HBOGO just says "HBOGO has stopped working" when you try to launch. If you try to do a report you get "Google Play store has stopped responding".
Any other suggestions? I wonder if someone could get the latest apk for HBO go on kindle from the amazon store if that would work. Is there any one that can point me in the direction or maybe somehow rip the latest version apk. The one out for download that I have seen before is outdated and also force closes.
EDIT: Any way to make the Amazon app store think I am running stock kindle fire? I'm just amazed I cannot find anyone else asking about this issue. I can't be the only person with a custom rom kindle fire that wants to use HBOGO can I?
EDIT2: Going to try using IMEI Generator to get amazon app store to let me load the app. Hope this works.
Click to expand...
Click to collapse
I've been having this issue since they made it official for JB. It ran while I was using twa_priv's JB ROM, but not so much on any other ROM. There's a permissions issue that's causing the app to crash on a lot of JB ROMs, but there's a patch/hack that needs to be applied to it for it to work. It's currently above my smarts range just looking at the coding, but I'm sure one of the devs will figure it out way before I even crack the surface on changing code level permissions.
Sent from my Amazon Kindle Fire using Tapatalk 2
Well I didn't get Amazon App store to recognize my custom rom Kindle as a stock Kindle, but it didn't matter after all. The following fix makes the Google Play store HBOGO app work again. Credit goes to user diesteldorf for helping me figure this out.
"First, your Kindle Fire has to be rooted but I assume it is. Second, you must have an app called Root Explorer installed.
The file you want to edit is the build.prop file. Go into the Root Explorer app and search for it. It will usually be somewhere in the system directory.
Next you'll want to edit the file. Root Explorer should keep a backup of the original build.prop file but you may want to keep a backup just in case.
Here is a link to what should be the stock build.prop for the Kindle Fire. You'll want to read it using a text editor or MS Office.
Here are the settings you'll be interested in changing:
ro.product.model=Full Android on Blaze or SDP
ro.product.brand=generic
ro.product.name=blaze
ro.product.device=blaze
ro.product.manufacturer=TI
Then Save the changes to the build.prop file and reboot your device."
Once you have done this simply uninstall the HBOGO app from your device if you haven't already and reinstall. Should fire up like normal now.
Once again thank you diesteldorf. I was about to pull my hair out(okay not really).
EDIT: One other thing of note, I actually went back to my backup of energy rom so I am assuming this method should work for any ICS rom but can't be 100% sure of course.
I am having this same problem using hashcodes jb rom. I will give this a try and hopefully this will solve my problem. I need my HBO fix!
Sent from my Amazon Kindle Fire using xda app-developers app
Followed the instructions and HBO GO works flawlessly!
SWEET!!
nh25 said:
I Followed the instructions and HBO GO works flawlessly!
SWEET!!
Click to expand...
Click to collapse
The funny thing I found out is doing this fix makes the MAX GO app stop working. I gotta say if someone knows an easy fix that wouldn't interfere with this HBO GO fix i'll take it, but to be honest I really don't care about MAX GO at this point.
Also my feeling is that MAX GO will probably get the same store update that HBO GO got and maybe it will just start working again anyways.
ApexAftermath said:
Well I didn't get Amazon App store to recognize my custom rom Kindle as a stock Kindle, but it didn't matter after all. The following fix makes the Google Play store HBOGO app work again. Credit goes to user diesteldorf for helping me figure this out.
"First, your Kindle Fire has to be rooted but I assume it is. Second, you must have an app called Root Explorer installed.
The file you want to edit is the build.prop file. Go into the Root Explorer app and search for it. It will usually be somewhere in the system directory.
Next you'll want to edit the file. Root Explorer should keep a backup of the original build.prop file but you may want to keep a backup just in case.
Here is a link to what should be the stock build.prop for the Kindle Fire. You'll want to read it using a text editor or MS Office.
Here are the settings you'll be interested in changing:
ro.product.model=Full Android on Blaze or SDP
ro.product.brand=generic
ro.product.name=blaze
ro.product.device=blaze
ro.product.manufacturer=TI
Then Save the changes to the build.prop file and reboot your device."
Once you have done this simply uninstall the HBOGO app from your device if you haven't already and reinstall. Should fire up like normal now.
Once again thank you diesteldorf. I was about to pull my hair out(okay not really).
EDIT: One other thing of note, I actually went back to my backup of energy rom so I am assuming this method should work for any ICS rom but can't be 100% sure of course.
Click to expand...
Click to collapse
This worked for me on CM9, Android 4.0.3, kernel 2.6.35.7. After editing the build.prop it wasn't working until I rebooted
[EDIT] I totally didn't realize this was my first-ever posting here. I got LOTS of help from XDA-DEV forums on various devices!

[Q] Need help with kindle

Hello, I am hoping someone might be able to help me fix this problem that my mother is having with her Kindle. The problem is her browser keeps freezing whenever she tries to share things on Facebook, it even does it on the Facebook app. Also randomly does just browsing websites as well. I have tried factory reset, tried chrome, boat, dolphin browsers. I've run out of ideas to try. She didn't have this problem til the current update came out she said. Anyone think trying to root it and installing a custom rom could fix this?
More than likely yes it would fix it if it was a bug introduced by the latest update, you could also try downgrading the os, but personally I prefer using a custom ROM.
Sent from my Amazon Kindle Fire HD using xda app-developers app

[Q] Kindle hd 8.9 stuck in slow mode after failed re root

My kindle hd 8.9 was re rooted using bin4ry v31 after the last ota update 8.4.8. It worked fine. Now there was another ota update to 8.4.9 on 6/14/14. I tried using the same method as before. ADB is enabled in my kindle, I am seeing Android Composite ADB interface. when I plug the kindle in. I got through part of the re root, where it rebooted, and now it is extremely slow, has a black screen with white cracked lines to slide in open, and although some things work they are very very slow. Please can someone either help me re root or unroot it so that the kindle runs normally. I don't know what mode that slow one is, but you can't do much of anything. I tried to roo a few times, and tried to put in the stock kindle update and re run it, but nothing is working to get it out of the slow mode. Right now my computer can see and put things onto the kindle, and when trying to root, it seems like it is trying to work, but since the kindle is slow, I don't know if it is getting stuck and not finishing.
Can you help me figure out what is wrong?
benee16 said:
My kindle hd 8.9 was re rooted using bin4ry v31 after the last ota update 8.4.8. It worked fine. Now there was another ota update to 8.4.9 on 6/14/14. I tried using the same method as before. ADB is enabled in my kindle, I am seeing Android Composite ADB interface. when I plug the kindle in. I got through part of the re root, where it rebooted, and now it is extremely slow, has a black screen with white cracked lines to slide in open, and although some things work they are very very slow. Please can someone either help me re root or unroot it so that the kindle runs normally. I don't know what mode that slow one is, but you can't do much of anything. I tried to roo a few times, and tried to put in the stock kindle update and re run it, but nothing is working to get it out of the slow mode. Right now my computer can see and put things onto the kindle, and when trying to root, it seems like it is trying to work, but since the kindle is slow, I don't know if it is getting stuck and not finishing.
Can you help me figure out what is wrong?
Click to expand...
Click to collapse
Yep sucks for us for now it seems
Mine is in the same state. To unslow mo it all i found that works is using recovery mode to erase every single thing on it. This will speed it back up to normal. Beyond that i don't have a clue what to do.
You can enter recovery mode if you dont know how by pressing volume down and power. Or dl droid explorer run it click the multi colored shield icon and reboot to recovery.
I would hold off for now though. As one of these guys may have a way to save you all the head aches i have now. I had psp emulator playstation emu nintendo ds dolphin aka game cube and wii all running properly now all gone. go figure. Pain in the rear to get em all running properly. Oh worst bit loosing my crisis core newgame + save lvl 35+ with all items etc etc. Was gona put the hurt on every thing LOL
Oh and if theres any amazon employees lurking and reading great job on becoming a apple clone wanabe In other words amazon you all need to get a grip. People want to customize their tablets and have something that runs like mad with out regards to warranty. We want our tablets the way we want them not the way you want them. No one likes apple with their forced updaties etc
benee16 said:
My kindle hd 8.9 was re rooted using bin4ry v31 after the last ota update 8.4.8. It worked fine. Now there was another ota update to 8.4.9 on 6/14/14. I tried using the same method as before. ADB is enabled in my kindle, I am seeing Android Composite ADB interface. when I plug the kindle in. I got through part of the re root, where it rebooted, and now it is extremely slow, has a black screen with white cracked lines to slide in open, and although some things work they are very very slow. Please can someone either help me re root or unroot it so that the kindle runs normally. I don't know what mode that slow one is, but you can't do much of anything. I tried to roo a few times, and tried to put in the stock kindle update and re run it, but nothing is working to get it out of the slow mode. Right now my computer can see and put things onto the kindle, and when trying to root, it seems like it is trying to work, but since the kindle is slow, I don't know if it is getting stuck and not finishing.
Can you help me figure out what is wrong?
Click to expand...
Click to collapse
Factory reset is always better than flashing and other serious tinkering. kindle hd 8.9 is still rootable with 8.4.9 update, I did it and another member KatanAlive have done it.
What method did you use to root? There are a few different methods. used bin4ry v31 I used the old special option, then also tried the old option.
akb1ajay said:
Factory reset is always better than flashing and other serious tinkering. kindle hd 8.9 is still rootable with 8.4.9 update, I did it and another member KatanAlive have done it.
Click to expand...
Click to collapse
Ive tried various tools etc. While it seems i am able to get root i can not for example view the root directory in adb shell. I can kill any process under ps list even ones ran by root. Again the root directory shows as empty under ls. Running the superuser app that does show under apps seems t do nothing (im assuming this is because root is already active by this point) It does load but nothing in log window. Also it remains stuck running extremely slow. I can not install google frame work etc.
What i want to do is just go with a custom rom and be done with this mess. After all if amazon managed to force updates on kindles with ota disabled and blocked once they will likely be able to do so again. So theres zero point in staying on a stock rom even downgraded and or rooted.
Now the only problem there is it seems rom update requires fastboot? If this is not the case what are the steps to go about it by a different means? Or what methods other than fastboot cables are there to force it in to fastboot with out ripping in to the kindlefire hd 8.9 in my case?
benee16 said:
What method did you use to root? There are a few different methods. used bin4ry v31 I used the old special option, then also tried the old option.
Click to expand...
Click to collapse
I used manual method described in this thread and yesterday another member also used this same method to root the Kindle with update 8.4.9 http://forum.xda-developers.com/showthread.php?t=2069117
I have been extensively reading this forum for rooting Kindle Fire HD 8.9 and I have seen people failed just because of a simple mistake or not starting afresh. Many people were able to overcome their anomalous problem just by a factory reset and then starting again the process of rooting.
No one knows at which step problem started to appear until you clarify completely that what method you were following, or did you install some other drivers mentioned in another method, or did you interrupted the progress, or any other tinkering you had had done earlier with Kindle.
Every method pre assumes that your device is in default condition and your PC has favourable environment for the completion of the rooting process. Like a meber was following the process of rooting and when a stage came to enter his Amazon password, he entered the password but the process could not be continued, because his Kindle was not registered , so even after entering the correct password the process was aborted. Later he registered his Kindle and started agin and it was rooted.
So true what you've said about it not being a fresh root. I am going to try a few more times to root, then do a factory reset. My kindle could use a fresh start, but I thought I'd try just for future knowledge. If anyone else comes back from the slow kindle stage, please contribute what you've done to fix it because it may help someone else resolve their issues.
I decided to do a full restore. Then I was able to use a bin4ry script for kindles to root. Now I am having difficulty getting google play to work again. I keep getting an error not enough space on the partition \system. Free up 6MB in system and try again. I put a version of google market on to see if there would be a difference. I was able to open it, but nothing will download. Anyone else have any experience with this problem?
benee16 said:
I decided to do a full restore. Then I was able to use a bin4ry script for kindles to root. Now I am having difficulty getting google play to work again. I keep getting an error not enough space on the partition \system. Free up 6MB in system and try again. I put a version of google market on to see if there would be a difference. I was able to open it, but nothing will download. Anyone else have any experience with this problem?
Click to expand...
Click to collapse
If you have rooted Kindle "not enough space" problem can be easily resolved. Is your Kindle rooted?
Yes my kindle fire hd 8.9 is rooted. I currently have version 8.4.9 software from amazon.
benee16 said:
Yes my kindle fire hd 8.9 is rooted. I currently have version 8.4.9 software from amazon.
Click to expand...
Click to collapse
I too have had this low space problem after updating to 8.4.9. I was despaired but after searching the internet for 2/3 hours I found the solution. First thing you need to do is to get Titanium Backup from somewhere. It has the capacity to convert system app to user app and this will free up some ROM space so you can install Google Play afterward. Convert one by one some system apps that are not critical to Kindle's functioning, to user app. For example, you can convert Silk browser, Amazon Video, Amazon music, Kindle tutorial, Office Suite to user app. The moment you have above 20 MB free space in ROM you can install there Google Play. I am not sure if a free version of Titanium Backup have this functionality or not, I have installed a pro version of it. If free version is of no use then get a pro version from somewhere. I think you know where to get it from. Good Luck.
Wow thanks so much for the info. I did not have the pro version of titanium. Instead I used /system /app mover which is a free app. I changed a few system files to user files like suggested and am now able to use google play. I made sure I could download apps from it also, and it worked just fine. Now I have to re download apps I lost when I had to restore.
benee16 said:
Wow thanks so much for the info. I did not have the pro version of titanium. Instead I used /system /app mover which is a free app. I changed a few system files to user files like suggested and am now able to use google play. I made sure I could download apps from it also, and it worked just fine. Now I have to re download apps I lost when I had to restore.
Click to expand...
Click to collapse
:good:
would not you press Thanks Button?

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