weird display problem, may not be Black screen of death - HTC One X

Hi, I posted this issue at this thread but Im having doubts now if my HOX is experiencing the same problems with those in the thread
My problem is also no display, but I have a crude fix, that is to drop the phone from about waist high and then the display works for the entire night or so..Last night I "fixed" it by dropping the phone, now I get home from work, no display again, so again I dropped from waist high and now it works..Yes it may be a coincidence but earlier I tried pressing to wake it up to no avail..Now that I dropped it, display lights up again
Here is my phone's situtation ( I posted this yesterday)
1. Phone is rooted, installed AOSP 4.2.2
2. I broke the screen last February and had it replaced (the center said its genuine HTC screen which they ordered from their contact from HTC, I've no way to check though but the quality is as good as the old one so no complaints there)
3. About a month ago, screen wont diplay when I unlock/wake..its just black but it can receive messages, play music etc..I can even answer calls (blind swipe of the screen to answer)
4. I gave up, and bought a new phone as I dont want to spend another S$200 bucks or so to repair it (initial screen replacement cost me S$240).But, out of curiosity, I booted it up last month (charged it to retrieve some pictures) and the display showed. The next morning, again it wont turn off.. As I have it encased in an otterbox commuter, I decided, WTH just do drop tests see if the otterbox was really able to protect.
After a few drops, I decided to wake the screen..And yes again it worked LOL
Now this on and off thing happens a lot..sometimes I'm able to wake it sometimes not (after a long period of the display being off)..
Just now, it wont turn on again, and again I dropped it face down (for the lulz) and the screen turned on again
here it is now, charging
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One thing i noticed though, the screen would corrupt and lock up (sometimes) when I rotate screen to landscape
PS. damn this HTC One ultrapixel camera sucks

waway625 said:
Hi, I posted this issue at this thread but Im having doubts now if my HOX is experiencing the same problems with those in the thread
My problem is also no display, but I have a crude fix, that is to drop the phone from about waist high and then the display works for the entire night or so..Last night I "fixed" it by dropping the phone, now I get home from work, no display again, so again I dropped from waist high and now it works..Yes it may be a coincidence but earlier I tried pressing to wake it up to no avail..Now that I dropped it, display lights up again
Here is my phone's situtation ( I posted this yesterday)
1. Phone is rooted, installed AOSP 4.2.2
2. I broke the screen last February and had it replaced (the center said its genuine HTC screen which they ordered from their contact from HTC, I've no way to check though but the quality is as good as the old one so no complaints there)
3. About a month ago, screen wont diplay when I unlock/wake..its just black but it can receive messages, play music etc..I can even answer calls (blind swipe of the screen to answer)
4. I gave up, and bought a new phone as I dont want to spend another S$200 bucks or so to repair it (initial screen replacement cost me S$240).But, out of curiosity, I booted it up last month (charged it to retrieve some pictures) and the display showed. The next morning, again it wont turn off.. As I have it encased in an otterbox commuter, I decided, WTH just do drop tests see if the otterbox was really able to protect.
After a few drops, I decided to wake the screen..And yes again it worked LOL
Now this on and off thing happens a lot..sometimes I'm able to wake it sometimes not (after a long period of the display being off)..
Just now, it wont turn on again, and again I dropped it face down (for the lulz) and the screen turned on again
here it is now, charging
One thing i noticed though, the screen would corrupt and lock up (sometimes) when I rotate screen to landscape
PS. damn this HTC One ultrapixel camera sucks
Click to expand...
Click to collapse
If it is a shock turning your display back on you likely have an intermittent electrical connection inside the phone. Rotating the phone is likely breaking this connection aswell.
Return for repair.

same thing here
same trouble here! cant figure out what causing it.... i might buy new lcd from ebay in august to try it, if it doesnt help, then return it back to seller. want to return it to life! as this is great phone! have got new SGS4 for 3 weeks now... i cant justify that ist alot better device! same as HTC one... BTW SGS4 13mp camera sux as well... lol... no image stabilizer, and these 13mp turns to 2mp or worse when low light, slightly higher ISO gives so much noise that u dont want to zoom in taken images... also HTC One's camera has alot more wide angle lens!! compared to my friends HTC one vs my SGS4.
cheers

Tigerlight said:
If it is a shock turning your display back on you likely have an intermittent electrical connection inside the phone. Rotating the phone is likely breaking this connection aswell.
Return for repair.
Click to expand...
Click to collapse
Yes I have auto rotate off for that reason.

And upon further ivestigation, its dropping the phone, even at knee height, that fixes it. Do you guys think its still motherboard related or is it likely a loose connection inside that may be easier to fix?

Related

Screen Burn on Omnia 7 :/

The bottom application bar, i can vaguely see the icons on the screen, especially when the screen is white and there is also a little dark blob just above the windows button on the screen
is this a common issue? any way to fix?
update: Uploaded pics, its like this weird dark oval in the bottom of the screen!!
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comeradealexi said:
The bottom application bar, i can vaguely see the icons on the screen, especially when the screen is white and there is also a little dark blob just above the windows button on the screen
is this a common issue? any way to fix?
Click to expand...
Click to collapse
It would help if you could provide us with some pictures of your phone.
I think it's a common issue with SuperAMOLED. I had a screen burned with Galaxy S top bar, where the battery icon was. You just have to live with it...
took some pics but its not very obvious on camera - guess i'll just live with it didnt realise it was a problem with super amoled screens tho!
I would return the phone to get a warranty-replacement.
Never heard of screen burn with AMOLED-screens before. I have my Omnia7 since November and there isn't the slightest hint of a screen-burn yet.
skycamefalling said:
Never heard of screen burn with AMOLED-screens before. I have my Omnia7 since November and there isn't the slightest hint of a screen-burn yet.
Click to expand...
Click to collapse
Go to Samsung Galaxy S i-9000 area and Search "Screen burn". Theres plenty of threads and posts about screen burn. Also Wikipedia confirms OLED displays burn in: http://en.wikipedia.org/wiki/Screen_burn-in#Plasma_.26_LCD_.26_OLED
You can always try to replace it, but doubt it they will...
JuWa said:
Go to Samsung Galaxy S i-9000 area and Search "Screen burn". Theres plenty of threads and posts about screen burn. Also Wikipedia confirms OLED displays burn in: http://en.wikipedia.org/wiki/Screen_burn-in#Plasma_.26_LCD_.26_OLED
You can always try to replace it, but doubt it they will...
Click to expand...
Click to collapse
Oh...I just knew that blue colour will fade with time, not that it can burn in. But this happens when something like a logo is displayed for hours every day. I doubt that this effect is meant to happen with a phone display that is off most of the time and when it's switched on it displays a lot of different pictures and apps.
Hmm...I would definitely try to get a replacement -I won't accept a burned in screen.
Blimey this is like Plasma Display burn-in all over again....
Glad I have an HD7 then
Returning a phone for repair is so much hassle tho it can takes aggess and may even lose all my data on the phone (hmm unless latest update has that backup thingy) i'll leave it for now see if it gets anyworse! Other super amoled people beware!
Bought my Omnia 7 in germany and have also experienced a small form of burn in when I am surfing the web.
The 2 circles leave a burn in when I slide up the IE options bar. This fades away over time and is the same type of behaviour as on plasma TVs.
I wouldnt worry much about it if it fades away. Turn off your phone and check if the marks are still there! I am certain that they wont be!
But if they are ... get it fixed.
Hi, just a suggestion... Try to enter LCD test via samsung codes.. Search on this forum for samsung codes..
Yes, screen burn in is common with Super AMOLED screens. However, you shouldn't have a problem unless you leave your phone on (set to the highest brightness with a static image visible) for hours on end.
I've seen a large number of Galaxy S screens with imprinted icons on them, and the reason for that was because they were left on for hours.
comeradealexi said:
Returning a phone for repair is so much hassle tho it can takes aggess and may even lose all my data on the phone (hmm unless latest update has that backup thingy) i'll leave it for now see if it gets anyworse! Other super amoled people beware!
Click to expand...
Click to collapse
I see you are on orange. Any warranty claim i have had with orange has resulted in a new handset being at my door the following morning. Pretty quick service.
I saw this on the Display Focus at my local AT&T. they have the demo mode going, so when it's not being payed with on top it always says Windows Phone and it got burned on.
Freypal said:
I see you are on orange. Any warranty claim i have had with orange has resulted in a new handset being at my door the following morning. Pretty quick service.
Click to expand...
Click to collapse
oooh really? because i was with vodafone before... the ammount of trouble they caused for me!! http://forum.xda-developers.com/showthread.php?t=522017
they were the worst carrier ever! but thats good about orange, i may give them a call then!
skycamefalling said:
Oh...I just knew that blue colour will fade with time, not that it can burn in.
Click to expand...
Click to collapse
Burn-in is actually the end results of some pixels faded more than others. So, yeah, blue color will easily have burn-in effect since it only lasts about 2000 hours.
I know that retuning the phone for repair will cause you wait for ages but there is not another way for it..So you should copy your private data in your laptop or any other storage device .So it will be kept safe with you...
Well i had the worst combination then because i had the blue theme setting and i decided to keep my brightness on full! so thats what caused it then!
comeradealexi said:
Well i had the worst combination then because i had the blue theme setting and i decided to keep my brightness on full! so thats what caused it then!
Click to expand...
Click to collapse
Exactly. On my Captivate (Android), I found most of the wall papers on Android are blue themed. In early days of Nexus One, it was reported that using a red theme not only saves your blue pixels but also saves battery.
In comparison (2,000 hrs of Blue pixel life), modern plasma TVs typically has 80,000 to 100,000 hours of phospher life. So, AMOLED/OLED screen is way to easy to get burn in. The only saving grace is most ppl already move on to new phones well before all these panel life span issues show up.
I've uploaded some pics! One is not much use, i was amazed how microscopic my cheap webcam was!!!! but still it woulds seem the dark patch is growing and hmm i didnt know that about the blue pixels! wont be using that again!

Bottom Button Light Alignment

So, I just traded my Galaxy SII for a One X on Craigslist. He told me of this problem before, but hey, I didn't care. The phone functions perfectly fine. The one issue that I'm just annoyed at is the bottom button alignment. I don't know if this is common or not (I tried finding other posts but I didn't find any), but the lights behind the buttons are a bit to the bottom left. But when I press the buttons, they respond, the lights just... aren't behind it? Sorry, I don't have a great camera (used my Captivate) but I tried my best. It doesn't seem prominent, but it really is in the dark. Is there anything I can do to fix this? Or can I possibly send this to HTC (if I just tell them I bought it from AT&T, I don't know how they would figure out I didn't. I have the original box too)
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Panduh said:
So, I just traded my Galaxy SII for a One X on Craigslist. He told me of this problem before, but hey, I didn't care. The phone functions perfectly fine. The one issue that I'm just annoyed at is the bottom button alignment. I don't know if this is common or not (I tried finding other posts but I didn't find any), but the lights behind the buttons are a bit to the bottom left. But when I press the buttons, they respond, the lights just... aren't behind it? Sorry, I don't have a great camera (used my Captivate) but I tried my best. It doesn't seem prominent, but it really is in the dark. Is there anything I can do to fix this? Or can I possibly send this to HTC (if I just tell them I bought it from AT&T, I don't know how they would figure out I didn't. I have the original box too)
Click to expand...
Click to collapse
in my phone, lights are perfectly matched to buttons
well try factory reset once and if the issue is still there then you can talk to htc customer care and send it to them {if the phone is not rooted}
vivek_bhoj said:
in my phone, lights are perfectly matched to buttons
well try factory reset once and if the issue is still there then you can talk to htc customer care and send it to them {if the phone is not rooted}
Click to expand...
Click to collapse
Here is my issue. I already called them and they told me that they could diagnose it and possibly fix it. If I don't want to have it fixed (due to a high price for the services) I am required to pay the $40. So basically, I'm screwed.
Looks to me like the LEDs behind those buttons somehow got shifted. Can’t imagine something like that passing quality control at HTC, perhaps the screen was replaced by the previous owner and whoever responsible did a shoddy job.
Look very closely at the very edge of the screen and the thin black strip surrounding the screen for tool marks. This is how you take off the screen of the One X, the process is likely to leave some marks at the pry points (especially if it was done poorly). If you can see marks, that is a very good indication that the screen was replaced. IMO there is nothing much you can do without taking it apart and re-aligning /replacing the LEDs.
PhoenixFx said:
Looks to me like the LEDs behind those buttons somehow got shifted. Can’t imagine something like that passing quality control at HTC, perhaps the screen was replaced by the previous owner and whoever responsible did a shoddy job.
Look very closely at the very edge of the screen and the thin black strip surrounding the screen for tool marks. This is how you take off the screen of the One X, the process is likely to leave some marks at the pry points (especially if it was done poorly). If you can see marks, that is a very good indication that the screen was replaced. IMO there is nothing much you can do without taking it apart and re-aligning /replacing the LEDs.
Click to expand...
Click to collapse
Yep, I just looked and talked to the guy and he said he did open it once. I think I'm just going to leave it as is because the phone functions perfectly fine and I don't even use those buttons that much (I'll just stop them from lighting up with an App). I was also expecting a problem here and there seeing as the phone essentially cost me 160 off contract. Thanks for the help.

[Q] Should i take it for warranty? or is it normal?

hey there guys. am having multiple issues in a 1 week old Note 2 which i noticed very recently.
first issue being , strange fade outs near home button, (tried cleaning screen with everything from water to specs lens cleaner,it's a permanent thing..... and looks like it is under the glass )
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Second issue is non-aligned fade outs on front cam and sensor
third issue is , there are few pixels on left side of screen that do not blend in with other black pixels around them(except for videos where color is similar to pull down menu on home screen).it doesn't move either.it's in a permanent location. it can't be seen under proper light and only appear on more or less lowest screen light setting with ambient light off.this issue however doesn't occur with any other color of video,they blend in perfectly.it's similar to note 1's black crush issue,but on a specific spot
sorry but this is the best pic my cam could get. you have to look very carefully
Last issue is, S pen doesn't work on lower right side of the screen. like on the very end in the corner. it works fine in other 3 corners.
I know i sound extremely paranoid.... but i love this device so much ! would love perfection. should i take it to service center? will be pretty darn hard to explain the issues though. and can i expect a replacement ? on the side note, i got it from India and no carrier.
Thank you for reading
D4rkShadow said:
hey there guys. am having multiple issues in a 1 week old Note 2 which i noticed very recently.
first issue being , strange fade outs near home button, (tried cleaning screen with everything from water to specs lens cleaner,it's a permanent thing..... and looks like it is under the glass )
Second issue is non-aligned fade outs on front cam and sensor
third issue is , there are few pixels on left side of screen that do not blend in with other black pixels around them(except for videos where color is similar to pull down menu on home screen).it doesn't move either.it's in a permanent location. it can't be seen under proper light and only appear on more or less lowest screen light setting with ambient light off.this issue however doesn't occur with any other color of video,they blend in perfectly.it's similar to note 1's black crush issue,but on a specific spot
sorry but this is the best pic my cam could get. you have to look very carefully
Last issue is, S pen doesn't work on lower right side of the screen. like on the very end in the corner. it works fine in other 3 corners.
I know i sound extremely paranoid.... but i love this device so much ! would love perfection. should i take it to service center? will be pretty darn hard to explain the issues though. and can i expect a replacement ? on the side note, i got it from India and no carrier.
Thank you for reading
Click to expand...
Click to collapse
Hey,
I dont have ANY sort of fade outs anywhere. You should definitely have it checked. As for the S pen....even mine doesnt work all the way down to the end on the lower right but does go to the end of corners of remaining 3.
elevation_2 said:
Hey,
I dont have ANY sort of fade outs anywhere. You should definitely have it checked. As for the S pen....even mine doesnt work all the way down to the end on the lower right but does go to the end of corners of remaining 3.
Click to expand...
Click to collapse
+1..definately u got defective one..better change it while still in warranty..
Sent from my GT-N7100 using xda app-developers app
First question, do you have a screen protector on? If you do that will explain everything.
Looks like a misaligned screen protector to me.
Sent from my GT-N7100 using Tapatalk 2
guess it's warranty time then
and no ... no screen guard is on.it's whitish cuz of moisture and oily hands,can't help it in India's climate and tired of wiping the screen every hour. but those fade outs are permanent thing.
i do plan on getting screen guards soon after taking it for warranty though.

How do I use the Moto 360? Is it usable in any way?

This may sound like a stupid question but I bought this watch a day ago and I still can't find a way to use it. It's ridiculous.
At first it won't power on as per instruction provided in the package. So I let it charge and it powered on automatically only to start discharging while charging. Then it turned off because it discharged on the charged... Somehow I managed to charge it by manually powering off the watch every few minutes.
So then I paired it with the phone and 15 mins later it got unpaired. I found out I can't pair it again - I must reset. Eventually it paired again, however it kept discharging while on the charging station. I turned airplane mode on, then I turn it off and eventually it charged. Then I immediately initiated the the firmware update to download and somehow I was able to update. So now it charges and discharges fine.
I've never in my life have seen any device be so hard to setup and get going - and I'm an engineer - I can only imagine how normal users keep returning those because they are not usable.
Sorry for the long post but back to my stupid question. How do you guys use this watch. It is totally unusable.
1) I can't use any apps. I'd say "Ok google, show me my steps.". The app will load I'll swipe to see the next screen and in less then 2-3 sec the screen turns off.
2)I tried "Ok goolge send an em..." and the screen turns off. I tried again "Ok google send an email". It asks to whom and while I speak the name - the screen turns off.
Why is ti turning off while I'm in the middle of answering a questions? I tried and tried - I was unable to use anything.
I tried the navigation while driving - very bad idea - I almost crashed my car. It will show me the direction like- go left on whatever and then turns off immediately. I look at the watch again - but no more directions - it don't care that I want direction...
I'd appreciate some tips from users that had the watch for a longer time.
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The fact that you are unable to charge it as expected tells me that you have a defective device. Get it exchanged now. Don't bother trying to figure out why you can't set it up or use an app etc.
Yeah. I should have read the other threads before posting. I'm going to return it to BestBuy for a refund today.
I wonder if I should claim it's defective or that I simply can't understand how to use it and don't want/like it anymore?
I you just bought it, tell them it don't work and exchange for a new one. Otherwise, you're just causing problems for somebody else if they shelf it for resale again. There's a reason they have exchange/refund policies.
Sent from my SM-N900W8 using Tapatalk
Yep - returned it as broken
I didn't get a replacement - I'm afraid it'll have the same issues. Feels like it was a software bug so I'm not taking more chances. Perhaps it doesn't work well with Android 5.1 yet.
I'll wait for a newer model.
What phone were you using?
Mine lasts for days and days, I have found that some watchfaces can take a chunk out of my battery.
But if its not turning on and you have reset it the exchange it or get a refund. I can't live without mine, so useful and handy. Besides it looks good ?
I do not think you know what you're talking about OP. But I do agree your device had to be defective, which does suck.
It's broken, I doubt the other replacements will do the same thing
Recumbent trikes in NC
The glass is so easy to get broken.Any protection for it.
Yes, I got a tempered glass protector at bestbuy when I bought the watch. No idea what brand it was. Hard to center because youre putting a circle inside a circle.
v3ngence said:
What phone were you using?
Click to expand...
Click to collapse
HTC One M8 (Google Play Edition). It just updated to Android 5.1;
I ended up buying the Moto 360 again. Got it from T-Mobile like 30 mins ago.
Yet again the watch wont start out of the box.
Charging it - I hope this one doesn't discharge while on the charger. We'll see...
EDIT: Yes this one works very well. The old one probably had some sensor broken.
violinbg said:
HTC One M8 (Google Play Edition). It just updated to Android 5.1;
I ended up buying the Moto 360 again. Got it from T-Mobile like 30 mins ago.
Yet again the watch wont start out of the box.
Charging it - I hope this one doesn't discharge while on the charger. We'll see...
EDIT: Yes this one works very well. The old one probably had some sensor broken.
Click to expand...
Click to collapse
I had the same thing happen (the not turning on/charging thing) when I got mine. There will also, apparently, come a time when it drains abruptly then not turn on. Then you have to charge it for at least 5 hours, hold the power button down for 30 seconds, release and hold down again. Still, when it's working it's pretty neat.
CASz said:
I had the same thing happen (the not turning on/charging thing) when I got mine. There will also, apparently, come a time when it drains abruptly then not turn on. Then you have to charge it for at least 5 hours, hold the power button down for 30 seconds, release and hold down again. Still, when it's working it's pretty neat.
Click to expand...
Click to collapse
I managed to fix the charging issue but the device was unusable. It would turn the screen off randomly in the middle of command.
The new one works great. It too had no charge out of the box but it charged to 30% in like 15-20 mins and then turned on by itself.

Question Black bar issue

Hey guys, I've had the phone for about 3 weeks now. I started noticing it about a week ago. When I'm watching a youtube video at night for example or in dark environment on minumum brightness and pull the video down from the middle (when it shrinks the video itself and the screen gets gray on the edges) but don't close it, I can see a dark line where the status bar is. Seems that the youtube gray is perfect for the retention(?) to be seen. Does anyone else have the same problem or is it just me and should I ask for a repair or replacement? Sorry for the pictures, I took them with my old phone.
P.S. In case my explanation wasn't clear, when the yt video is on full screen, grab it and pull down and hold and you should see gray space around the video.
P.S.2. At first I thought it is a screen burn but after some research it appears that this issue is common on OP 8 Pro and is not image retention.
So is my phone faulty, should I book a repair or it's normal? Does anyone else have the problem? Tried changing to 60 fps but the bar is still there (
https://imgur.com/a/2XeSdGp
,
https://imgur.com/a/rpJAiHL
).
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aico60 said:
Hey guys, I've had the phone for about 3 weeks now. I started noticing it about a week ago. When I'm watching a youtube video at night for example or in dark environment on minumum brightness and pull the video down from the middle (when it shrinks the video itself and the screen gets gray on the edges) but don't close it, I can see a dark line where the status bar is. Seems that the youtube gray is perfect for the retention(?) to be seen. Does anyone else have the same problem or is it just me and should I ask for a repair or replacement? Sorry for the pictures, I took them with my old phone.
P.S. In case my explanation wasn't clear, when the yt video is on full screen, grab it and pull down and hold and you should see gray space around the video.
P.S.2. At first I thought it is a screen burn but after some research it appears that this issue is common on OP 8 Pro and is not image retention.
So is my phone faulty, should I book a repair or it's normal? Does anyone else have the problem? Tried changing to 60 fps but the bar is still there (
https://imgur.com/a/2XeSdGp
,
https://imgur.com/a/rpJAiHL
).
Click to expand...
Click to collapse
As the panel is made by Samsung, this is normal and it even appears even on the galaxy line flagships. It's a known tradeoff with having a hole punch and stems from the manufacturing limitation with their process.
Oh, I see. I've read that with the 9 series the problem is less persistent than the 8. Do you have the problem too? What's the chance that if I send the phone to repair the new display won't have it?
well that looks like the shadow that you can turn on and off in nova launcher, called "show shadow" but I'm not sure if you are using that.
Nope, I'm not. Also it doesn't make sense for it to display over other apps if it's the shadow. Anyways, I'm going to send the phone for repair.
aico60 said:
Oh, I see. I've read that with the 9 series the problem is less persistent than the 8. Do you have the problem too? What's the chance that if I send the phone to repair the new display won't have it?
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I too have a faint row coming off the camera, it's alot less noticable compared to my 8 pro. There isn't any real way to deal with it as I read that someone RMA'd and had it replaced three times, all still had that "bar."
Is that woth the 9 Pro or 8 Pro, cuz I saw only one user of the 9 Pro complain about that bar. The problem is that I really don't want to wait a couple of weeks to get the phone back and don't want to risk the phone not being waterproof or arriving with any other issues. But you know that once you notice something, you can't just igonre it.
aico60 said:
Is that woth the 9 Pro or 8 Pro, cuz I saw only one user of the 9 Pro complain about that bar. The problem is that I really don't want to wait a couple of weeks to get the phone back and don't want to risk the phone not being waterproof or arriving with any other issues. But you know that once you notice something, you can't just igonre it.
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Was with the 8 pro supposedly, but still applicable to the 9 pro as it's a manufacturing limitation with all Samsung's OLED panels with hole punches. Some will be less noticable. OLED panels are not pressed and rolled like you see with LCDs. They are fabricated in ultra clean vacuum sealed environments similar to making computer chips employing lithographic techniques and methods in various stage of production.. as such they are subjected to the "Silicon" lottery and the quality varies widely between panels.

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