wet phone = dead phone - Xperia Play Q&A, Help & Troubleshooting

So Wednesday my wife dropped my Xperia Play (r800x) in a vat of chicken broth. She did NOT turn it off but she put it in a bag of Rice. About 3 hours later I found out about it and immediately pulled the battery and put it back in the bag. (4:00 PM July 3)
12:00 PM July 5. I take the phone out of the rice bag. Using alcohol pads I lovingly clean all exposed surfaces of the phone and squeeze some in to each button and press it multiple times to clean out any remaining gunk.
After doing this and letting it sit for 5 minutes to let the alcohol evaporate, I put the battery back in and pressed the power button. 1 short vibration and then NOTHING.
I connected it to my PC via flashtool and re-flashed the stock firmware disconnected and powered on. 1 short vibration and then nothing.
I connected to the SE update service and was told that I had modified software and it couldn't install. So I connected back to flashtool and relocked my bootloader. Connected back to SE update service and was told I had the latest software so I used it to RE-install. Powered on phone and Voila! short vibration followed by nothing. This is where I stand now.
It would appear that I can boot in to both flashtool AND fastboot, but I cannot power on the phone.
No LED's are lit when I press the power button nor when I plug it in.
I do however have a green LED in flash mode and a blue one in Fastboot.
If I don't boot to one of those and connect to my computer it is recognized as a sony media device. after a few minutes the device disconnects and reconnects to my computer. I can't see it in "My Computer" but I know because windows makes the device connected sound and the device disconnected sound.
What next? It's back in the rice bag until I get a better idea.

Maybe battery is faulty. Does it have charging animation when you plug it to wall charger?

Bakisha said:
Maybe battery is faulty. Does it have charging animation when you plug it to wall charger?
Click to expand...
Click to collapse
I haven't actually tried it in a wall charger but I have tried it with both the extended battery that was in it as well as the original OEM battery.
I'll try plugging it directly in to the wall next.
Thanks.

It's plugged in directly to the wall using the actual Sony charge/sync cable. Still nothing. No charging animation. But I do have a Red LED.

swing4thefence said:
It's plugged in directly to the wall using the actual Sony charge/sync cable. Still nothing. No charging animation. But I do have a Red LED.
Click to expand...
Click to collapse
Now, No LED.

swing4thefence said:
It's plugged in directly to the wall using the actual Sony charge/sync cable. Still nothing. No charging animation. But I do have a Red LED.
Click to expand...
Click to collapse
Actually, i tought it was battery fault, but you test it with second battery, so i don't think battery is the problem.
Power it normally with power button (and get that single vibration), then, when you connect it to PC, is it in fastboot or flashboot mode? Maybe back or search key is stuck (short-cutted, so it's like always pressed)

Bakisha said:
Actually, i tought it was battery fault, but you test it with second battery, so i don't think battery is the problem.
Power it normally with power button (and get that single vibration), then, when you connect it to PC, is it in fastboot or flashboot mode? Maybe back or search key is stuck (short-cutted, so it's like always pressed)
Click to expand...
Click to collapse
Tried that:
"Device Connected with USB debugging off"
"For 2011 devices line, be sure you are not in MTP mode."

swing4thefence said:
Tried that:
"Device Connected with USB debugging off"
"For 2011 devices line, be sure you are not in MTP mode."
Click to expand...
Click to collapse
That message is just because you flashed stock firmware. But it means it start to boot normally.
Unless you know how to open phone and clean it inside, it's maybe better to go service. Good news is that is working (partially) and maybe only flex cable is damaged/short-cutted

I would highly recommend to take apart the phone have all the pieces in a bag of rice for 24 hours.... let it absorb all the junk, or at the least take it apart and use aclohol pads to clean it all up... then let it sit and air out for a while, the reassemble... retest.

Maybe try taking it apart and look for something that might be damaged
Sony Ericsson Xperia Play Take Apart Repair Guide
Re-House Your Xperia Play : Things to Know
Update: sorry ozzmanj1 didn't see your post

I am having a similar problem
On Wednesday, instead of making chicken I was helping a friend move on a nice, hot day. I was sweating like a filthy pig and my phone was in my pocket and would not turn on when I tried to do so. That night I really didn't know what was wrong and the next morning I tried to turn it on and the red LED would flash 3 times in succession. I looked this up and they said "dead battery." Sure enough, I charged it and it took a minute for the LED to turn on, and as it charged it was red, then orange, then green. But even once fully charged, when I tried to turn it on it would only vibrate, but no screen action whatsoever. Note: the battery was at around 60% when the phone quit responding. The next morning it was dead. I have had the phone for a year now and the battery will last me at least 2 days if I don't play games and such.
The next morning, when using the flashtool it would go into blue LED'd fastboot and green LED'd flash mode. I flashed the original 2.3.3 firmware and still nothing. I used PC Companion and it said "Problem: The phone/tablet contains modified software that cannot be updated. Details: Sony Update Engine failure (error 2003)." I contacted Sony and I am still awaiting a response. So, on friday I'm ready to take this turd into the Verizon shop and I turn it on and wait about 30 seconds and I get the SE logo. It loads just fine. I set it up and try to update, but it won't allow me. I'm thinking, great, I'm stuck with 2.3.3... until I turn the screen off and try to turn it back on. And again, nothing. No response. So I'm thinking I will bring it in Saturday. I re-lock the bootloader in some attempt to hide that I rooted the phone, and flashed the 2.3.3 again. Note: I rooted my phone in December and have had no problems. I didn't flash any ROMs or Kernels. I am a simple man.
Saturday morning, after my phone has been off for 10 hours, it turns back on again. Same thing happens. Also, I spent a while on Thursday, Friday, and today trying to research and solve this problem. My brain hurts. But alas, I only had it off for 3 hours and it turned back on, and it did the same damned thing when it turned off. It simply doesn't turn back on. I don't know if it's the screen, or if there is moisture under there, and I haven't researched taking it apart yet. Any advice? Sorry if I'm butting in on your post, but your problem is so close to mine aside from my phone actually coming back to life, partially.
-Ryan-

Streiff353 said:
On Wednesday, instead of making chicken I was helping a friend move on a nice, hot day. I was sweating like a filthy pig and my phone was in my pocket and would not turn on when I tried to do so. That night I really didn't know what was wrong and the next morning I tried to turn it on and the red LED would flash 3 times in succession. I looked this up and they said "dead battery." Sure enough, I charged it and it took a minute for the LED to turn on, and as it charged it was red, then orange, then green. But even once fully charged, when I tried to turn it on it would only vibrate, but no screen action whatsoever. Note: the battery was at around 60% when the phone quit responding. The next morning it was dead. I have had the phone for a year now and the battery will last me at least 2 days if I don't play games and such.
The next morning, when using the flashtool it would go into blue LED'd fastboot and green LED'd flash mode. I flashed the original 2.3.3 firmware and still nothing. I used PC Companion and it said "Problem: The phone/tablet contains modified software that cannot be updated. Details: Sony Update Engine failure (error 2003)." I contacted Sony and I am still awaiting a response. So, on friday I'm ready to take this turd into the Verizon shop and I turn it on and wait about 30 seconds and I get the SE logo. It loads just fine. I set it up and try to update, but it won't allow me. I'm thinking, great, I'm stuck with 2.3.3... until I turn the screen off and try to turn it back on. And again, nothing. No response. So I'm thinking I will bring it in Saturday. I re-lock the bootloader in some attempt to hide that I rooted the phone, and flashed the 2.3.3 again. Note: I rooted my phone in December and have had no problems. I didn't flash any ROMs or Kernels. I am a simple man.
Saturday morning, after my phone has been off for 10 hours, it turns back on again. Same thing happens. Also, I spent a while on Thursday, Friday, and today trying to research and solve this problem. My brain hurts. But alas, I only had it off for 3 hours and it turned back on, and it did the same damned thing when it turned off. It simply doesn't turn back on. I don't know if it's the screen, or if there is moisture under there, and I haven't researched taking it apart yet. Any advice? Sorry if I'm butting in on your post, but your problem is so close to mine aside from my phone actually coming back to life, partially.
-Ryan-
Click to expand...
Click to collapse
Ryan I think you're as screwed as I am. Still I wouldn't expect your phone to be ruined by Butt Sweat. Yeah, putting your phone in your hip pocket to help someone move is a bad idea but I would expect Mechanical damage, not moisture damage.
At this point I'm thinking of just putting it up on Ebay as As is/For parts to see what I can get out of it. It's painful to think of giving up my sweet playstation phone but looking at it logically, in the year that I had it I only used the playstation controller 4 times.
The question I have is how to be sure that all of my personal data is off the phone since I can't boot it to verify.

swing4thefence said:
The question I have is how to be sure that all of my personal data is off the phone since I can't boot it to verify.
Click to expand...
Click to collapse
Since you manage to flash stock firmware, all data is erased. Erase sd card on pc with some adaper, if you want to sell that sd card along your parts

swing4thefence said:
Butt Sweat
Click to expand...
Click to collapse
Yeah, I figured it was mechanical, but I have a heavy duty trident case and I'm only assuming it was the butt sweat. This morning I tried to turn it on and nothing happened, so I said screw it and brought it back to Verizon. My main fear of bringing it back was them seeing that it was rooted and not being able to swap it out. But alas, the guy behind the desk just processed it, dropped my phone on the floor, hahaha, then set it up for me to get a replacement. It is under a year that I have had it, and I'm only paying for expedited shipping. I wish you the best of luck.

Hahahahahahahaha!!!!
You need to open it and replace ribbon connecting dispay with board.
I fallen with my phone to river (look for my posts she is alive after swimming), I removed battery on site by stripped down after back home. For me that ribbon started falling appart. I had same symptoms, pushed power button and feeling vibration, sometimeswhen reconnected I had whole white screen.
Bought that ribbon on e-bay, replaced and all working fine.
Good luck!!!
Sent from my R800i using xda app-developers app

Related

Stock G2 won't turn on

I have a stock Tmobile G2 that I have not rooted or done a thing too. I've been enjoying it just like it is.
Last night, I plugged it in at night and went to bed. This morning, the green LED was on saying it was fully charged, but it wouldn't power on? I finally pulled the battery and it powered on to the standard white HTC screen, but hung there for 5+ mins. I pulled the battery and again and I think the HTC screen came up again and hung again. After that battery pull, I could no longer get it to even power on.
Here's what I've noticed.
-After a battery pull and then plugging it in, I get an "orange" LED, but nothing happens. Can't power on, and it doesn't ever seem to turn green even after hours on the charger. When I remove the plug, the orange LED stays on and nothing happens.
- If I pull the battery and try to turn it on before plugging it , nothing happens, but in the same token, it won't show the orange LED if I plug it in.
The only thing different I did last night was that I used a Mini to Micro converter plug for the first time. I have a ton of Mini-USB plugs, so just ordered 2 of these. Could have been coincidence, but thought I would mention it.
My battery has been fine and has shown no issues of being bad, but wondering if they just crap out or something? The no charging LED after trying to turn it on is strange?
Any ideas?
Return it and call shenanigans?
That's really quite strange. Have you modded anything on the system that would affect it at all?
yeah, the hardware in your phone is simply broken. to make sure this is true, try doing a recovery. pull the battery, put it back in, hold the volume DOWN key, while hitting the power on button, use the volume rocker to go down to recovery, and then follow the instructions to recover the phone. but it sounds to me like water damage of some sort around the plug, or you pulled out the charger wrong and broke it. **this will remove all apps you have installed, but its better than having to wait for t-mo to send you a new one**
dietotherhythm said:
Return it and call shenanigans?
That's really quite strange. Have you modded anything on the system that would affect it at all?
Click to expand...
Click to collapse
Haven't touched a thing on this phone. I have an older G1 I've played with ROM's on and stuff, but I've left the G2 alone.
Only thing is standard apps from the market.
jenlow said:
yeah, the hardware in your phone is simply broken. to make sure this is true, try doing a recovery. pull the battery, put it back in, hold the volume DOWN key, while hitting the power on button, use the volume rocker to go down to recovery, and then follow the instructions to recover the phone. but it sounds to me like water damage of some sort around the plug, or you pulled out the charger wrong and broke it. **this will remove all apps you have installed, but its better than having to wait for t-mo to send you a new one**
Click to expand...
Click to collapse
Just tried the recovery, but nothing.
No water damage or anything. Phone has been well taken care of and looks new.
I guess its just a failure. Only had it a month or so. Guess I'll contact tmobile about a replacement.
These things happen, my original G1 died after about a week of use, though I would have expected that after a month you would be in the clear.
raitchison said:
These things happen, my original G1 died after about a week of use, though I would have expected that after a month you would be in the clear.
Click to expand...
Click to collapse
Yeah, kind of surprised myself. Electronics do fail though.
BlueLghtning said:
I have a stock Tmobile G2 that I have not rooted or done a thing too. I've been enjoying it just like it is.
Last night, I plugged it in at night and went to bed. This morning, the green LED was on saying it was fully charged, but it wouldn't power on? I finally pulled the battery and it powered on to the standard white HTC screen, but hung there for 5+ mins. I pulled the battery and again and I think the HTC screen came up again and hung again. After that battery pull, I could no longer get it to even power on.
Here's what I've noticed.
-After a battery pull and then plugging it in, I get an "orange" LED, but nothing happens. Can't power on, and it doesn't ever seem to turn green even after hours on the charger. When I remove the plug, the orange LED stays on and nothing happens.
- If I pull the battery and try to turn it on before plugging it , nothing happens, but in the same token, it won't show the orange LED if I plug it in.
The only thing different I did last night was that I used a Mini to Micro converter plug for the first time. I have a ton of Mini-USB plugs, so just ordered 2 of these. Could have been coincidence, but thought I would mention it.
My battery has been fine and has shown no issues of being bad, but wondering if they just crap out or something? The no charging LED after trying to turn it on is strange?
Any ideas?
Click to expand...
Click to collapse
I'm on my 4th G2. The screen kept going out on two of them and the other one, all the apps were force closing on me. I almost gave up on this phone and went to a nexus s but I love the quality of this phone as in it don't feel or look cheap. Also I would have missed my hardware keyboard for my fat fingers lol. I was not going to get a mytouch 4g. Wanted to get as stock vanilla android as I could.
Just send it back and get a new one. Hopefully the next one won't give you these problems.
Sent from my T-Mobile G2 using XDA App
Those are usually the signs of water damage or a fried battery
Sent from my HTC Vision using XDA App
Tmobile assisted me and all is well!

[Q] BIG PROBLEM -phone dead?!

Hello,
I understand much about computers, but little about phones.
I woke up today and realized i forgot to charge my phone. It had a steady red light on the power button and no reaponse from any button (the screen was black also) so i just took out the battery, waited two seconds till the light went off, poped the battery back in and
i get NO response at ALL?
I figured the battery was just dead so i plugged it into the wall, after ten minutes.. nothing. the light never even lit up indicating it was charging!
SO i pluged it into my laptop, and same result. Windows7 doesn't even recognize it!
If i hold down the power button, no responce (even if i hold it for 2+ minutes)
No lights light up, nothing.
THe cable i have is actually brand new, my sister got a new phone the other day and wanted to keep her old charger and gave me this one.
PLEASE someone help!
if u can access download mode try to reflash the rom
I can't even get windows 7 to recognize it's pluged in!
what do i do?
dl flash tool and install drivers
Where can i download this?
& sorry its making me wait 5 mins between each post
Wait, i just remembered. i used to plug my phone into this computer to use the sd card that's in my phone to transfer files to my other computer (because i didn't have a flash drive at the time)
http://forum.xda-developers.com/showthread.php?t=1351299
still nothing... is there anything else i can do??
try to access download mode, hold "back" button then plug usb while turned of if u see a green light means u can access it
have you tried to charge about 2 hours or more?
See what happened is, i woke up and the light was steady red.
and the screen was all black, no responce with any keys. so i removed the battery and placed it back in,
now i think i might need a new battery? i tried 3 different cables and boxes that go into the wall, also tried them all on two different computers. absolutely no response from phone indicator light nor did any of the computers detect it.
i tried withoout sd card. no result.
tried holding down back key then plug it in, no result.
If i go to a store around the block that sells verizon phones and accessories ect. do you think he will help me troubleshoot?
Maybe i need a new battery.. IDK. this is really frustrating
If your battery is damaged, your phone will power on with the battery out and the power cable plugged in. If your device still wont power on, it's not the battery.
Sent from my R800i using Tapatalk
Are you serious?
crap. i can't get my phone to do ANYTHING!
Is my phone just a $200 paperweight now!? vsfjgbzafe
mrcrispi said:
Are you serious?
crap. i can't get my phone to do ANYTHING!
Is my phone just a $200 paperweight now!? vsfjgbzafe
Click to expand...
Click to collapse
Is your warranty void?
No, i have not done anything to void my warranty.. How do i approach sony to ask for a fix or replacement?
mrcrispi said:
No, i have not done anything to void my warranty.. How do i approach sony to ask for a fix or replacement?
Click to expand...
Click to collapse
I called AT&T (my carrier) for warranty service but you can call Sony Ericsson directly. I don't know the number but I'm sure you can find it.

Red light flashing.. phone won't boot.

Hello! let's just cut to the chase. I need help..
Couple of days ago I got tired of waiting for the new ota for my phone so I decided to root.. unlocking bootloader went well, installed newest cwm, made a backup of my rom and chose renovate 3.0 as my first rom to try... everything works normal and I update the faux kernel on the rom to version 5b01.. all works normally at this point.. I play games, listen to music, surf the web.. yesterday I then updated the kernel to 5b03.. I went playing dark knigt rises (btw a very good game) and the phone heats up pretty much (which I think is normal as the game is quite heavy and I use wilkyys game booster app). I play about 15minutes and I get the message that the battery is running low, I plug the charger in and continue.. five minutes go and the phone freezes and the screen goes black.. the phone is connected to the charger and the charging light blinks red.. the phone won't start, even when pressing the power key for 10seconds. I can get to the bootloader and recovery _when_ the phone is connected to the charger thou.. if I unplug the charger the phone won't do anything. I search the problem on xda and find some threads about similar problems.. eventually after changing from the wallcharger to the usb charger on my pc (did this many times..) the red light goes solid and I press power and the phone boots normally.. weehee I made it!! or so I thought..
Next day: I woke up and the phone was in charger all night. Battery reads 100%. I load "system tuner" and experiment with undervolting my phone (only -50mv) and run some benchmarks and everything seems working.. I start to download an app from the play store.. the phone freezes and again the same flashing red light is to be seen, I thought it could be because of the undervolt but I'm not sure anymore.. and now I haven't got the phone in working condition.. I have now got the phone in recovery for about three hours and there should be enough juice for it to start but it wont..
I also restored my backup but that didin't help.. with the getvar battery-voltage command it reads about 2500mv which should be enough to atleast power it on?
Hi
elmonen said:
Hello! let's just cut to the chase. I need help..
Couple of days ago I got tired of waiting for the new ota for my phone so I decided to root.. unlocking bootloader went well, installed newest cwm, made a backup of my rom and chose renovate 3.0 as my first rom to try... everything works normal and I update the faux kernel on the rom to version 5b01.. all works normally at this point.. I play games, listen to music, surf the web.. yesterday I then updated the kernel to 5b03.. I went playing dark knigt rises (btw a very good game) and the phone heats up pretty much (which I think is normal as the game is quite heavy and I use wilkyys game booster app). I play about 15minutes and I get the message that the battery is running low, I plug the charger in and continue.. five minutes go and the phone freezes and the screen goes black.. the phone is connected to the charger and the charging light blinks red.. the phone won't start, even when pressing the power key for 10seconds. I can get to the bootloader and recovery _when_ the phone is connected to the charger thou.. if I unplug the charger the phone won't do anything. I search the problem on xda and find some threads about similar problems.. eventually after changing from the wallcharger to the usb charger on my pc (did this many times..) the red light goes solid and I press power and the phone boots normally.. weehee I made it!! or so I thought..
Next day: I woke up and the phone was in charger all night. Battery reads 100%. I load "system tuner" and experiment with undervolting my phone (only -50mv) and run some benchmarks and everything seems working.. I start to download an app from the play store.. the phone freezes and again the same flashing red light is to be seen, I thought it could be because of the undervolt but I'm not sure anymore.. and now I haven't got the phone in working condition.. I have now got the phone in recovery for about three hours and there should be enough juice for it to start but it wont..
I also restored my backup but that didin't help.. with the getvar battery-voltage command it reads about 2500mv which should be enough to atleast power it on?
Click to expand...
Click to collapse
2500mv is far too low for lithium ion batteries. There are protection mechanisms in most lithium ion batteries that will trigger at 2.7volts or lower putting the battery and its protection circuitry into deep sleep.
From the battery university: http://batteryuniversity.com/learn/article/charging_lithium_ion_batteries/
Li-ion should never be discharged too low, and there are several safeguards to prevent this from happening. The equipment cuts off when the battery discharges to about 3.0V/cell, stopping the current flow. If the discharge continues to about 2.70V/cell or lower, the battery’s protection circuit puts the battery into a sleep mode. This renders the pack unserviceable and a recharge with most chargers is not possible. To prevent a battery from falling asleep, apply a partial charge before a long storage period.
If this is the case you may not be able to recover easily. We can only assume something went wrong with the phones firmware that caused it to deeply discharge and now protection measures have kicked in.
Regards
Phil
hmm.. thanks for the answer.. last night I got the charging light to stay solid when I plugged the phone in and I was so happy.. but I was so stupid and tried immediatly to turn it on.. it even started and got to the quietly brilliant screen, but died pretty soon and the red light started blinking again.. then I realised I should have kept it charging for a while before trying to turn it on... god damn it..
Hi
elmonen said:
hmm.. thanks for the answer.. last night I got the charging light to stay solid when I plugged the phone in and I was so happy.. but I was so stupid and tried immediatly to turn it on.. it even started and got to the quietly brilliant screen, but died pretty soon and the red light started blinking again.. then I realised I should have kept it charging for a while before trying to turn it on... god damn it..
Click to expand...
Click to collapse
When lithium batteries are deep discharge (below 2.7volt) changes take place which can cause short circuits in the battery, recharging then becomes dangerous, hence the battery goes into a form of safety mode, it's like a fuse blowing. It may never take a charge again, or if it does, the battery life will be less than before.
Hope it recovers okay however if it really did hit 2.5volt it could be permanently damaged now.
Regards
Phil
mine was doing that for a while. Keep it plugged in, if the wall charger doesnt work hook it up to a computer. it will turn on again...
simple keep the phone on charge for few hours and dont touch it.
Ok back to the problem.. the phone was in charger yesterday for about 12hours.. and still won't show any signs of recovery.. blinking red light continues... I might just have to accept that I have to send it in to repair... sigh.. and I think I have to pay for it..
As I said in my first post I have restored a nandroid backup of which I made as soon as I installed cwm.. so I should be at stock firmware? allthou I can't confirm it as I can't get the phone to boot but cwm said restore was succesful.. next step is to install original recovery and relock the phone, am I correct? so next question is.. is there anyway to do this as everytime I try to flash something with flasboot I end up with "failed: low battery"...?
elmonen said:
Ok back to the problem.. the phone was in charger yesterday for about 12hours.. and still won't show any signs of recovery.. blinking red light continues... I might just have to accept that I have to send it in to repair... sigh.. and I think I have to pay for it..
As I said in my first post I have restored a nandroid backup of which I made as soon as I installed cwm.. so I should be at stock firmware? allthou I can't confirm it as I can't get the phone to boot but cwm said restore was succesful.. next step is to install original recovery and relock the phone, am I correct? so next question is.. is there anyway to do this as everytime I try to flash something with flasboot I end up with "failed: low battery"...?
Click to expand...
Click to collapse
I've experienced this kind of problem when I drain the battery flat; naturally, I crapped myself like everyone else since there's no easy way to remove the battery like you would for any other phone.
All I did (and still do) when this happens is hold the power button until the main buttons flash white a few times, let go and it should reboot the phone..
two minutes pressing power button, nothing happens
elmonen said:
two minutes pressing power button, nothing happens
Click to expand...
Click to collapse
did the buttons even flash??
Try holding vol down + power until you get a response, then try holding the power button again ..
for me the key was to get the buttons to flash white, thats when i knew things were gonna be ok! :highfive:
kennylovesyou said:
did the buttons even flash??
Try holding vol down + power until you get a response, then try holding the power button again ..
for me the key was to get the buttons to flash white, thats when i knew things were gonna be ok! :highfive:
Click to expand...
Click to collapse
no response! only response is that when it's in charger I can get to to blootlader and recovery with the vol- power combination..
If it won't charge read this thread. http://forum.xda-developers.com/showthread.php?t=1658084
Helped me out with similar problem.
Hope this helps.
Sent from my HTC One X using XDA Premium HD app
Amicushia said:
If it won't charge read this thread. http://forum.xda-developers.com/showthread.php?t=1658084
Helped me out with similar problem.
Hope this helps.
Sent from my HTC One X using XDA Premium HD app
Click to expand...
Click to collapse
Tried that :/ won't work.. as my phone doesnt restart with the script.. only way to get a response from it is to press power and vol down when in charger...
Thanks for the suggestion thou.
all right.. quick update.. I have sent the phone in for repair.. so just waiting for the repair bill
Ok... update (don't know if anyones interested..) Today I got at txt message from my carrier that the phone is now ready.. and what do you know.. it was covered by warranty. They changed the motherboard and the screen module (I had one dead pixel) needless to say Im pretty happy now.
elmonen said:
Ok... update (don't know if anyones interested..) Today I got at txt message from my carrier that the phone is now ready.. and what do you know.. it was covered by warranty. They changed the motherboard and the screen module (I had one dead pixel) needless to say Im pretty happy now.
Click to expand...
Click to collapse
Don't you just love it when that happens.
I had a rooted phone and my warranty was probably void. A week ago I dropped the phone screen first onto a concrete floor and I expected the worst. Picked it up and turned it on and to my surprise, the screen hadn't cracked. Used it for 5 minutes and it worked as it normally would. When I got back home and wanted to make a call, the screen wouldn't turn on. The lights for the buttons would light up but the screen would remain blank. Calls and texts would come through so the phone worked, just without the screen. After about 10 minutes of tinkering, the screen turned on and I heaved a sigh of relief thinking all was normal again. But when I locked it and tried unlocking it, the screen refused to turn on again. At this point I assumed there would be a loose connection between the MB and screen.
I took the phone to a few repair shops around here to find out how much they would charge and I got quotes around $200. So I decided to try taking it to the vodafone store to see how much it would cost to get HTC to repair the phone. The guy over the counter inspects the phone and finds no physical damage to the screen and says that they'd be glad to replace the phone right then and there at the price of me losing all my data as that would be unrecoverable. I told him I'd be glad to have a replacement on the spot. So in the end, I guess I got a good deal.
Lucky you !
Sent from my HTC One X using XDA Premium HD app
I had the same problem last night:
phone charging with the HTC wallcharger, alarm set.
the device did not ring: it died during the night.
At first, impossible to boot (rom or hboot) or to charge it. I plugged it on my PC and the red light started to flash. One hour later, it was still flashing, so I tried to turn it ON
It turned ON but repported 2% battery only. (ok, that's why it was refusing to boot)
4 hours later, ON and plugged to the HTC wallcharger (that I verified of course), it was still 2%
After three reboots, plug/unplug several times, suddenly battery displayed 44% instead of 2%
Battery monitor repports that indeed, the device charged for the 1st part of the night, then suddenly and very quickly discharged to 0 while plugged, with no particular app to drain the battery.
During the 4 hours it was plugged and ON, it remained 2%, then a sudden 44% after a reboot.....
What the hell is that???? I've now cleaned cache and battery stats in recovery and I'm letting it charging to see if it goes above these 44%
Weird, I really thought my battery had just died....
EDIT: 2 minutes later, it now repports 46%, so seems to charge correctly. But I need to know what happened, I usually relay on my phone alarm to wake up, and if it happens again, it could be a real problem. Maybe I should flash an other recovery, even if I never had a single problem with it?
kennylovesyou said:
did the buttons even flash??
Try holding vol down + power until you get a response, then try holding the power button again ..
for me the key was to get the buttons to flash white, thats when i knew things were gonna be ok! :highfive:
Click to expand...
Click to collapse
I have drained battery, been charging all night with a flashing red LED. No response. Now when I plug it in it still flashes red. When I hold the power button (also power+volume down) the main buttons start flashing white, but no response from the phone whatsoever.
When I let go the power button during the flashing, the lights either go out or stay on..
Any ideas? Thank you!

Xperia ION kees 'soft resetting'... Battery dead?

I have had my LT28h Xperia ION for about 1 year now, but as of last week it seems to have developed a fault. I have tried the usual hard resets, wiping the phone of all data etc and restarting completely fresh, but to no avail.
Every so often (usually when the battery gets below 70%, the phone spontaneously does what looks a like a soft reset. What I mean by this is the screen cuts out, then 2 seconds later the phone restarts itself, loading through the 'SONY' screen etc until it reboots. I would have normally said that I think the phone is simply restarting itself, but it looks more like a soft reset because whenever i purposefully soft reset my phone (power/up buttons for 5 seconds) the screen cuts to black, but does so by fading the screen to black, going through a yellowy/orange colour (as if the LCD screen is bleeding)... This is what the screen does whenever it does this restart too, leading me to think it is a soft reset.
Sometimes when the phone restarts, it says the battery has 1% left, although there is well over 50% (if i turn the phone off manually and turn on again, sometimes it will say the true 50-70% battery status) and sometimes it says it has the correct battery %.
It usually does these restarts when I am doing something, like taking a photo/video or using an 'intensive app'.
I am using the latest 4.1.2 official OTA software, with a rooted phone (I have tried removing the root, but it still has the same problem so re-rooted it).
If anyone has a similar problem, or knows something I don't, I would be very grateful for your replies. I am praying it is not the battery, as ION's have stupid 'non-removable' battery's, and I don't know if I can be bothered taking apart the phone etc...
Thanks in advance
James
Did you try to flash the whole firmware again?
w3nZ said:
Did you try to flash the whole firmware again?
Click to expand...
Click to collapse
I have not done that no. I will try giving that a go in Flashtool when I get back to the USA (I am in Mexico at the moment).
Thanks
James666PKR said:
I have not done that no. I will try giving that a go in Flashtool when I get back to the USA (I am in Mexico at the moment).
Thanks
Click to expand...
Click to collapse
I have tried factory resetting, Flashing a new FTF with flashtool and still it keeps soft resetting. It does seem like a battery problem, so I drained it completely of all charge, then plugged it in to the wall charger over night. Now all it does when plugged in to charge is strange:
Red LED comes on as if it is charging, then 5 seconds later the LED turns off, phone starts to boot (screen comes on but does not even reach the 'SONY' bootup screen), then after 2 seconds it turns off again... then the red LED comes on again for 5 seconds, turns off, screen comes on for 2 seconds, then it turns off again... repeat...
I am going to leave it plugged in to see if it eventually reboots, but if anyone has any ideas that may help, I would be gratefull!
(P.S. I have tried hard resetting, and hard powering off by holding power and +volume key for 5 and 10 seconds respectively, but it just restarts back into this loop)
thanks
Bump... Phone has charged for 2 days straight, it stays on a solid red light, and it is completely unresponsive when unplugged.
When it is plugged in, I can try and do the hard reset, but it then just goes into the same loop as before. chargind (red LED), then not charging/booting up for 2 seconds, then restarts to charging etc...
It just doesn't seem to be able to get enough charge from the wall charger to fill the battery enough for the kernel to kick in..
A little update, after fiddling around with button combinations (this time by holding power/volume up/volume down all at once), I can get the phone to be recognised by the computer as an SEMC Flash Device by device manager. When I open up flashtool though it says:
-Device Connected with USB Debugging off
-For 2011 devices line, be sure you are not in MTP mode
This is odd because I always have USB debugging ON.
I cannot do anything with the device in Flashtool, OR Sony PC Companion, and I cannot boot into fastboot/flashmode at all, the phone is still just unresponsive to volume down when I plug into the computer, and also volume up etc...
Looks like my phone is completely bricked! Booooo
Any advice would be met with smiley emoticons!!!
It is the battery
Hi, I had exactly the same issue, the phone used to restart like a soft reset, then it came nack with only 1% of battery.
As Sony only knows to say "Repair the soft with PC Companion" which obiously is not the problem, I decided to buy a brand new battery considering that I am from Panama, and I had to buy it through ebay, the location of the item was China, so I had to way 1 month to get my battety.
I changed it, and tataaan the phone worked without any problem... I sold it a week later. But yes dude it is the battery I can tell u for sure it is 100% the battery
xgalt507x said:
Hi, I had exactly the same issue, the phone used to restart like a soft reset, then it came nack with only 1% of battery.
As Sony only knows to say "Repair the soft with PC Companion" which obiously is not the problem, I decided to buy a brand new battery considering that I am from Panama, and I had to buy it through ebay, the location of the item was China, so I had to way 1 month to get my battety.
I changed it, and tataaan the phone worked without any problem... I sold it a week later. But yes dude it is the battery I can tell u for sure it is 100% the battery
Click to expand...
Click to collapse
Awesome! thanks for that, much appreciated. I have already ordered a battery (again from china) about 2 weeks ago, so i hope it will arrive in a couple of weeks. Now for the tricky part of replacing it!
Thanks a bunch!
Help sony ion battery not charging but booting up
:crying::crying::crying:Welll I have a rooted sony ion running 4.1.2 and iv been tweaking my phone with pimp my rom and I had cwm recovery and then I flashed twrp recovery and I set the cpu govener to performace and a reboot and then I noticed the battery was crazy. I had it connected it to a wall charger and the phone keep discharging extremely fast!!! The battery woint go up 4 percent. and then I went to twrp recovery and did a factory reset and wipe chache and dalvik chache and reboot same problem. Then same problem. Then I flash the official 4.1.2 on my phone with flashtool same problem. Then I went to sleep and left it charging like for 10 hours. Then I turn on phone again it was worse. When I turn on my phone it would just shut down after a second. And after flashing firmware I lost recovery and root, Help!!!!!!!!!!
Fahadcraft said:
:crying::crying::crying:Welll I have a rooted sony ion running 4.1.2 and iv been tweaking my phone with pimp my rom and I had cwm recovery and then I flashed twrp recovery and I set the cpu govener to performace and a reboot and then I noticed the battery was crazy. I had it connected it to a wall charger and the phone keep discharging extremely fast!!! The battery woint go up 4 percent. and then I went to twrp recovery and did a factory reset and wipe chache and dalvik chache and reboot same problem. Then same problem. Then I flash the official 4.1.2 on my phone with flashtool same problem. Then I went to sleep and left it charging like for 10 hours. Then I turn on phone again it was worse. When I turn on my phone it would just shut down after a second. And after flashing firmware I lost recovery and root, Help!!!!!!!!!!
Click to expand...
Click to collapse
Well it doesn't sound like the same problem as mine, but I just changed my battery (it's quite fiddly, but if you are good with your hands, you can follow step by step guides on youtube), and then it worked perfectly! It is most likely your battery.... FYI you can get Android 4.4 kitkat now for your ion.. I have it, its great... just search the forums!
xperia ion battery
James666PKR said:
Well it doesn't sound like the same problem as mine, but I just changed my battery (it's quite fiddly, but if you are good with your hands, you can follow step by step guides on youtube), and then it worked perfectly! It is most likely your battery.... FYI you can get Android 4.4 kitkat now for your ion.. I have it, its great... just search the forums!
Click to expand...
Click to collapse
Thanks for that final post. I am having identical issues that you have described in other posts. The SONY website goes nowhere on the issue.
So, what's a good price to pay for a battery? And, how long did it take to get it?
lesmfunk said:
Thanks for that final post. I am having identical issues that you have described in other posts. The SONY website goes nowhere on the issue.
So, what's a good price to pay for a battery? And, how long did it take to get it?
Click to expand...
Click to collapse
Pretty sure I got mine from Amazon (it was ages ago, I forget) but i know you can get them from eBay too, just use some common sense and google it .
I got mine form hong kong in about 1 week along with a set of tools.. Managed to change the battery in under 30 mins.
w/tools
James666PKR said:
Pretty sure I got mine from Amazon (it was ages ago, I forget) but i know you can get them from eBay too, just use some common sense and google it .
I got mine form hong kong in about 1 week along with a set of tools.. Managed to change the battery in under 30 mins.
Click to expand...
Click to collapse
Thanks for the tip on the tools. Just ordered one from China thru eBay for $25 CAD with shipping. There are cheaper ones, but no tools.
I'll reply to this thread once I fix it.
can anybody tell me the reiable link to order battery...
hi,
i have the same issue....can anybody tell me the reliable link to order a battery for my xperia ion LT28i.....
i got confused when tried to search on google...
i am fron Mumbai, India....
and also tell me if its easy to change the battery myself......from the youtube videos it looks like i have to dissamble the phone totally.....this is terrifying for me as i am not an engineer (i am a doctor)?
any video link which shows how to replace battery easily.....without dissambling that much of things....?
Not easy to change, but possible if you follow the youtube video.
I received the battery in exactly 3 weeks and took about an hour to change. I tore the audio jack from the sim card module so I was without sound until I replaced that part as well. Be careful.
There is an issue with the charging system of this phone. My new battery is starting to fail, I think. It has difficulty accepting a charge if I let it go down to 1%.
I have another year on contract so I'm thinking of buying another new battery.
This is obviously a defect.
Xperia Ion
James666PKR said:
A little update, after fiddling around with button combinations (this time by holding power/volume up/volume down all at once), I can get the phone to be recognised by the computer as an SEMC Flash Device by device manager. When I open up flashtool though it says:
-Device Connected with USB Debugging off
-For 2011 devices line, be sure you are not in MTP mode
This is odd because I always have USB debugging ON.
I cannot do anything with the device in Flashtool, OR Sony PC Companion, and I cannot boot into fastboot/flashmode at all, the phone is still just unresponsive to volume down when I plug into the computer, and also volume up etc...
Looks like my phone is completely bricked! Booooo
Any advice would be met with smiley emoticons!!!
Click to expand...
Click to collapse
I'm having that same problem now @James666PKR, Did your Sony Xperia Ion works normal when your change your battery?

Flashing Red Light, Now Phone Unresponsive

So I woke up this morning and my phone was A-OK. Charged to 100% overnight, and I left it plugged in while getting ready for work. I came back to it 20 minutes later and it was really warm/borderline hot to the touch (through a case). The battery was down to 85% yet still plugged in. I then drove to the train station 5 minutes away and it went down to near 50%, still really warm/hot.
Streamed some music and watched some Netflix on the 90 minute ride, and the battery was down to 35%. At this point I turned the phone off because it was still hot.
Plugged it in to charge at the office, and got a blinking red light for about 10 seconds. It then went solid red and stayed that way until I unplugged it 4 hours later. The phone was still quite warm, but no longer hot. Hold down the power button... nothing. Plug it back in, same red light pattern. I got nervous at this point and hit up good old El Goog to see what could be wrong.
Found a lot of threads pointing to the One X suffering this fate, along with a few One's. Followed the advise of holding VolUp + VolDown + Power for 2 minutes. The phone got hot again. Unplugged the phone, removed the SIM, and held the buttons again. The phone had cooled off dramatically while doing this, to the point that it is now cold to the touch. Reinserted the SIM, and plugged it in again... no light at all this time.
From this point on, the various threads disagree on the next steps. Plugging it in to the computer yields no light, just like an wall charger. I don't have the HTC cord with me at work. I've tried a Nokia micro USB cable and a Sony wall charger. Other suggestions call for leaving the phone off (like I have a choice on that part) and unplugged for several hours. Others say to mash the Power button for 10-20 times and that may cause it to power on.
Any suggestions on how I should proceed with this? My phone is unlocked, so I'd love to avoid replacing it.
NotATreoFan said:
So I woke up this morning and my phone was A-OK. Charged to 100% overnight, and I left it plugged in while getting ready for work. I came back to it 20 minutes later and it was really warm/borderline hot to the touch (through a case). The battery was down to 85% yet still plugged in. I then drove to the train station 5 minutes away and it went down to near 50%, still really warm/hot.
Streamed some music and watched some Netflix on the 90 minute ride, and the battery was down to 35%. At this point I turned the phone off because it was still hot.
Plugged it in to charge at the office, and got a blinking red light for about 10 seconds. It then went solid red and stayed that way until I unplugged it 4 hours later. The phone was still quite warm, but no longer hot. Hold down the power button... nothing. Plug it back in, same red light pattern. I got nervous at this point and hit up good old El Goog to see what could be wrong.
Found a lot of threads pointing to the One X suffering this fate, along with a few One's. Followed the advise of holding VolUp + VolDown + Power for 2 minutes. The phone got hot again. Unplugged the phone, removed the SIM, and held the buttons again. The phone had cooled off dramatically while doing this, to the point that it is now cold to the touch. Reinserted the SIM, and plugged it in again... no light at all this time.
From this point on, the various threads disagree on the next steps. Plugging it in to the computer yields no light, just like an wall charger. I don't have the HTC cord with me at work. I've tried a Nokia micro USB cable and a Sony wall charger. Other suggestions call for leaving the phone off (like I have a choice on that part) and unplugged for several hours. Others say to mash the Power button for 10-20 times and that may cause it to power on.
Any suggestions on how I should proceed with this? My phone is unlocked, so I'd love to avoid replacing it.
Click to expand...
Click to collapse
Have you tried the bright light trick? Hold the phone under a bright light (really bright light, the brighter the better) and hold down the volume button + power for 15-20 seconds. That should get you into your bootloader. This will tell you whether or not its rom based, or phone based.
If you cant even get into your bootloader, it sounds like a hardware problem. If you can get into your bootloader but it will not boot to your rom, then its software.
Thats all I got for now. Sorry.
Seriously sounds like a battery/charging issue, gives all signs of a discharging battery. That would explain the heat build-up.
Was you using the charger that came with it? Or are you using a different charger? I once used my motorola cord to charge my phone and it felt like it was going to burst in to flames. I then got the HTC cord that came with the phone and it cooled down.
Sent from my HTC6500LVW using Tapatalk 2
No luck on the bright light trick. I tried holding just power, power + down, power + up, and power + both underneath a fairly bright fluorescent light.
Dark Jedi said:
Was you using the charger that came with it? Or are you using a different charger? I once used my motorola cord to charge my phone and it felt like it was going to burst in to flames. I then got the HTC cord that came with the phone and it cooled down.
Sent from my HTC6500LVW using Tapatalk 2
Click to expand...
Click to collapse
I don't have the OEM charger here, but I was using it at home to charge it. I'm hoping leaving it alone for another 4 hours will bring it back to life on the HTC cable.
NotATreoFan said:
No luck on the bright light trick. I tried holding just power, power + down, power + up, and power + both underneath a fairly bright fluorescent light.
Click to expand...
Click to collapse
Lets hope that it didnt turn on because the battery died. Hopefully the OEM HTC cable/charger will fix your issue.
If your battery is truly completely drained, it may take a few seconds for the light to finally come on... so dont freak out in the first 10 seconds.
Your battery could of went bad. Does your phone look like it has swelled anywhere from the battery expanding ?
Sent from my HTC6500LVW using Tapatalk 4
Red5 said:
Lets hope that it didnt turn on because the battery died. Hopefully the OEM HTC cable/charger will fix your issue.
If your battery is truly completely drained, it may take a few seconds for the light to finally come on... so dont freak out in the first 10 seconds.
Click to expand...
Click to collapse
I'm trying to remain calm until I get home. I haven't gotten a light in 30+ minutes of being connected to the Sony charger, but I'm chocking that up to it not being the HTC original.
Dark Jedi said:
Your battery could of went bad. Does your phone look like it has swelled anywhere from the battery expanding ?
Sent from my HTC6500LVW using Tapatalk 4
Click to expand...
Click to collapse
It's tough to properly gauge it with my eyes, but nothing looks off. If I press down on the center of the phone at the top, the it does not lift off the table. If that push from the center at the bottom, it does lift off ever so slightly. But I don't know if this is because of the camera location or what.
Called up Verizon just to make sure there's no other method that I didn't try, and they advised me to get a replacement. I've got a few days to try and get this thing working before I'll have to send it back and say goodbye to root.
Interestingly enough, they were sure to warn me about physical damage and being subject to a $299 charge if there is any damage. But they didn't make any mention about if the device is found to be unlocked.
Well the cooling down certainly could have been the battery finally being completely dead. Maybe stop in a Verizon store to try another battery? No chance a bad SIM card could cause this right?
kennyglass123 said:
Well the cooling down certainly could have been the battery finally being completely dead. Maybe stop in a Verizon store to try another battery? No chance a bad SIM card could cause this right?
Click to expand...
Click to collapse
Try another battery? You mean just pop off the back cover, take out the old battery and try a new one? You're one sick troll.
Red5 said:
Try another battery? You mean just pop off the back cover, take out the old battery and try a new one? You're one sick troll.
Click to expand...
Click to collapse
Yes..very devious!!! I don't know what I was thinking :silly:
kennyglass123 said:
Well the cooling down certainly could have been the battery finally being completely dead. Maybe stop in a Verizon store to try another battery? No chance a bad SIM card could cause this right?
Click to expand...
Click to collapse
I did remove the SIM before doing some of the steps as there were reports that a missing one will cause the phone to pop into recovery. I really hope I can get this one back to life so I don't have to wait for an S-Off exploit to root again.
Got home, plugged it in for several hours, no light. Looks to be quite dead.
Really sorry to hear this man.
I would keep it off 12-24 hours.
try it out.
also I have sent back MANY HTC Dev unlocked phones, they just flash the new software re-setting it back to S-ON, and stock. I don't think they really give a ****, esp if it's not an issue from say, S-OFF.
That's a pisser. My One has been rock solid. Sounds like a really weird issue. I doubt it's recoverable. I'd just go for the replacement. Generally even if it's unlocked they won't have any issue replacing it. In fact, here is Australia, retailers aren't allowed tor efuse warranty claims even if the device has been unlocked, rooted etc...
Perhaps put it into a bag and into the freezer for a few hours. That can sometimes resolve battery issues.
Did I read it correct that you were not able to go into the bootloader? (full Power off > vol down + power)?
If that's the case then you should head for a replacement.. if it is dead they probably wont be able to fire it up to check if its locked or not anyway
PG101 said:
Did I read it correct that you were not able to go into the bootloader? (full Power off > vol down + power)?
If that's the case then you should head for a replacement.. if it is dead they probably wont be able to fire it up to check if its locked or not anyway
Click to expand...
Click to collapse
Very good point, and by the time they do, the guys at the repair center can't physically go and find every rooted phone, then bring it to corporates attention, they get the phones, reflash the software fix the problems listed and out goes another returd. I mean refub, sorry.

Categories

Resources