So yesterday, I placed my s4 in my pocket
after using the phone. After 5 minutes, I pulled the phone out of my pocket, the screen was not turning on and i think the digitizer cracked. The GG3 was not cracked only the digitizer... so frustrating.
My question is what should I do before sending it to samsung? I had a custom rom on the phone and I was rooted.
Someone said something about going through odin and doing an update, then unplug to usb in the middle of the update. That way samsung cant tell what was running on my device.
Does anyone know a way around this? How to unroot back to stock without a screen?
MezManiac said:
So yesterday, I placed my s4 in my pocket
after using the phone. After 5 minutes, I pulled the phone out of my pocket, the screen was not turning on and i think the digitizer cracked. The GG3 was not cracked only the digitizer... so frustrating.
My question is what should I do before sending it to samsung? I had a custom rom on the phone and I was rooted.
Someone said something about going through odin and doing an update, then unplug to usb in the middle of the update. That way samsung cant tell what was running on my device.
Does anyone know a way around this? How to unroot back to stock without a screen?
Click to expand...
Click to collapse
Just send it in. It's a "oops my phone broke" claim. Not a warranty claim
Sent from my SGH-M919 using Tapatalk 2
MezManiac said:
So yesterday, I placed my s4 in my pocket
after using the phone. After 5 minutes, I pulled the phone out of my pocket, the screen was not turning on and i think the digitizer cracked. The GG3 was not cracked only the digitizer... so frustrating.
My question is what should I do before sending it to samsung? I had a custom rom on the phone and I was rooted.
Someone said something about going through odin and doing an update, then unplug to usb in the middle of the update. That way samsung cant tell what was running on my device.
Does anyone know a way around this? How to unroot back to stock without a screen?
Click to expand...
Click to collapse
Did ur phone hit or bump into something? It just randomly screwed up? Also did u have a case on?
Sent from my GT-I9505 using xda app-developers app
pezlomd said:
Did ur phone hit or bump into something? It just randomly screwed up? Also did u have a case on?
Sent from my GT-I9505 using xda app-developers app
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Yah I had a spigen slim armor, and a screen protector. I didnt hit any sharp corners or weird bumps. Just went for a five minute car ride, then pulled out the phone to find the screen unresponsive. Theres a whole thread about it over in the at&t general section
I'm amazed when I hear of people's screen cracking in their pockets. Did you see the s4 torture test video? I wonder if there are some quality control issues?
Sent from my SGH-M919 using Tapatalk 2
Related
A relative of mine also owns a G2 but recently they experienced a weird issue. They just picked up the phone just to see that the screen went bad. Wasn't in the process of flashing anything. The phone ran CM7.0.2 for the longest time. It was all black with a white line running across the screen and the capacitive buttons are stilll lit. After a week or so, the white line disappeared and its just a black screen now.
There's no water damage as it went nowhere near water and the water damage indicator is still white. Could the screen be broken? A loose connector? Any help?
Sent from my T-Mobile G2
I don't know much about the g2 but try and enter the bootloaders. If they come up then its programming. Something like that happened to my hd2 cuz a bad flash.
If they don't then its prob the screen.
Sent from my galaxy s2. On xda premium
You think just ordering a new screen from Amazon or eBay and replacing it will do trick? And yeah I just thought about bootloader as I wrote the question.
Sent from my T-Mobile G2
mapheG2 said:
The phone ran CM7.0.2 for the longest time.
Could the screen be broken? A loose connector? Any help?
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Click to collapse
if it ran a long time i would guess a hardware failure (if it doesnt even show up bootloader)
so you need to replace the display.
does the display even initialize when powering up the phone?
when switching the phone on you see its "switching" from black to dark gray (lighter black as it is when powered off)
cause if it doesnt even get power, it could be something on the phone too which doesnt give (enough?) power to the display...
Yeah. but I'd take it apart if u know how just to check
Sent from my SGH-T989 using xda premium
Try to connect with adb just to make sure your phone is still working before you spend money on a screen. Unless it rings when you call it or something.
Sent from my HTC Desire Z using Tapatalk
Hi I have a note 2 and replaced the screen completely before that the phone was working perfectly. I assembled everything back checked that everything was connected putted the battery tried to turned on and nothing. I also connected to the charger and still nothing no charging doesn't boot up. What could be happening here I double checked everything and nothing is missing if anyone could help me I'll appreciate it
Random guess, but like a computer you could have had static electricity and not grounded prior to working and fried your motherboard
Sent from my SGH-T889 using xda app-developers app
man this is scary as I broke my screen on july 4th and is waiting for my replacement screen to arrive. I'm going to try to replace the screen myself. Maybe you broke a wire or something while you were detaching the screen from the digitizer.
Now i'm nervous about doing the screen replacement myself...oh wells, gotta save some money...lol
I think I know why it doesn't work is because I'm trying to use the n7100 screen on my sgh-t889 this version of t-mobile uses the n7105 screen and I bought the wrong one. That's why it won't work
Deleted
I'm talking about the lcd display
elcompi87 said:
Hi I have a note 2 and replaced the screen completely before that the phone was working perfectly. I assembled everything back checked that everything was connected putted the battery tried to turned on and nothing. I also connected to the charger and still nothing no charging doesn't boot up. What could be happening here I double checked everything and nothing is missing if anyone could help me I'll appreciate it
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Click to collapse
Well, I hate to point out the obvious, but apparently that is not the case.
Did you wear some type of non-conductive gloves when you were doing this? handling circuitry with bare hands is a big no no. It is very possible that you ruined the device simply by touching it.
Here is what I would do (not anything but troubleshooting to pin point a possible problem really):
Warranty the thing.
Good luck.
elcompi87 said:
I think I know why it doesn't work is because I'm trying to use the n7100 screen on my sgh-t889 this version of t-mobile uses the n7105 screen and I bought the wrong one. That's why it won't work
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Click to collapse
I replaced my wife's phone with the n7100 and its working. Slowly try to back track everything and make sure everything is plugged and not broken. Was ut workibg before you replace it.
Sent from my SGH-T889 using xda app-developers app
e46tuning said:
I replaced my wife's phone with the n7100 and its working. Slowly try to back track everything and make sure everything is plugged and not broken. Was ut workibg before you replace it.
Sent from my SGH-T889 using xda app-developers app
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and it receives 4G? I don't know if that has to do something with the signal but it says in the back 3g so I wanna be sure
Admiral Sir Manley Power said:
Well, I hate to point out the obvious, but apparently that is not the case.
Did you wear some type of non-conductive gloves when you were doing this? handling circuitry with bare hands is a big no no. It is very possible that you ruined the device simply by touching it.
Here is what I would do (not anything but troubleshooting to pin point a possible problem really):
Warranty the thing.
Good luck.
Click to expand...
Click to collapse
Agreed. .. except the warranty part. Samsung wore their gloves when building. It was the op that didn't.
Sent from my SGH-T889 using xda app-developers app
Well here are my results the motherboard is not defective because I switched to another note 2 from tmobile and booted perfectly . I'm starting to think that the lcd display is defective
elcompi87 said:
and it receives 4G? I don't know if that has to do something with the signal but it says in the back 3g so I wanna be sure
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Click to collapse
Yea it has 4g although its on lte
Sent from my SGH-T889 using xda app-developers app
maybe a defective part..
How do you know the replacement screen is not bad itself..
have you tried connecting it to the computer and getting into download mode or seeing if the phone is ACTUALLY Working..Also a bad or cheap lcd could have shorted something out if you are sure you did not do so replacing it..
Sorry for your luck but it sounds like you need another note 2 phone for some testing. or RMA THE LCD and try another .
Good LUCK
I searched around, but could not find anything
So sometimes the S-View works when I close it - shows the little window
Lately it has been just cutting whichever screen it has in half and I have to restart in order for it to start working again. Is this normal or should I go return it?
Has this happened to anyone else?
thinkjoey said:
I searched around, but could not find anything
So sometimes the S-View works when I close it - shows the little window
Lately it has been just cutting whichever screen it has in half and I have to restart in order for it to start working again. Is this normal or should I go return it?
Has this happened to anyone else?
Click to expand...
Click to collapse
I know this doesn't help you at all, but if you wouldn't mind, could you take a picture of the inside of the back of the case (the part that snaps on the back of the phone)? I really want to see what makes this case actually work. :good:
Yea...
Sent from my SM-N900T using Tapatalk 2
thinkjoey said:
Yea...
Sent from my SM-N900T using Tapatalk 2
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Thanks.
Mine only turned the screen on and off, exchanged it at T-Mobile for another case and voila, just exchange for another one.
yea I am going to do that today. I went yesterday then it started working and they ran out...going to call before today
GT-N5110 wifi version. Ive had this device for 10 days. Out the box it was running 4.1.2 and seemed work great other than the occasional 3-5 seconds when screen would become unresponsive during normal use. After using it for a few days I decided to go ahead and update to 4.2.2 thinking maybe it would fix the screen issue. It did fix that issue but now im having another problem. After the device sits dormant for awhile the screen doesnt respond to touch but still works fine with the s pen. Ill turn it on after sitting all night and after swiping to unlock the screen it becomes unresponsive. I usually have to lock/unlock the screen several times before it will start responding. After it starts working I can be on it for hours with no more problems. But if I lock the screen an set it down for awhile when I go to use it again it does the samething. It seems like it has to warm up. I tried doing factory data reset but that didnt help. It is rooted also but the only thing ive done so far is get rid of some bloatware.(i didnt root it untill after the problem started). Anyone have any advice?
Do you have your note in a cover , and if so does it have a magnet.
Sent from my GT-N5110 using xda app-developers app
That does sound rather crazy, the unresponsiveness is out of the ordinary... did you try turning off a lot of the extra features built in by Samsung? another thing you could do is download Clean Master from the play store and take a look at your Ram use-age and clean out some cache files with it, this might help with the lag. The touch response could be hindered due to a case or screen protector... other than that the only thing i could think is if there was physical damage done to it before that could cause the touch screen to act that way.
Ummmm... I would have taken it back to the store and asked for a replacement.
That is not normal at all. even with the device's settings left alone, there should not be any issues with responses with touch.
Note... The pen feature is totally separate from touch. The screen has two different features, one being a digitizer for the pen function the other for touch. It is possible that during assembly that the connection for the touch screen is faulty, as a bad solder joint during wave process could make the connection heat related. As the device cools, the contacts contract causing a fault with touch operation. When heated up from normal use, expansion forces contact between connector and board for normal operation to function with touchscreen.
livis n fur said:
Do you have your note in a cover , and if so does it have a magnet.
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Click to collapse
Using another case without magnets fixed the problem for me
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FrozenRiff said:
Using another case without magnets fixed the problem for me
Sent from my HTCONE using Tapatalk
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Click to collapse
The problem was my samsung book cover! Can't believe samsung would make a cover that causes these kinds of issues. Glad I only paid 7 bucks on ebay instead of 50 at best buy. Thanks guys for the comments!
TwanMan87 said:
The problem was my samsung book cover! Can't believe samsung would make a cover that causes these kinds of issues. Glad I only paid 7 bucks on ebay instead of 50 at best buy. Thanks guys for the comments!
Click to expand...
Click to collapse
Thanks for the FYI. I was using the moko whatever with a keyboard and I got the freezes all the time. I was thinking about the official Samsung one but if that gives you problems then forget it. I almost sold this thing on eBay cause I couldn't take the freezes anymore. Now I use a tpu case with it and couldn't be happier
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So, I dropped my s3. The screen is still perfect and the back case didn't even come off. So it wasn't a big fall, about 3 feet.
But my phone doesn't turn on anymore.
I took out the battery and plugged it back in.. the phone auto boots for 3 secs then turn back off..no response after that, until I repeat the process. .
Any idea of what's wrong with my phone ??
Thank you!
Sent from my SM-G900T using XDA Free mobile app
First look very closely over the screen. Its possible for the digitizer to have cracked but not the glass I assume. But even the tiniest nick on the edge will stop the display from working. Also id open it up and make sure all the ribbon cables are still seated. Maybe one popped loose.
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thanks doc. .. you helped me before and your advice worked in the past .. time to take it apart and see if anything got unplugged.
So,
The battery is unplugged. I hold down the home and volume down, and plug in the battery, the phone boots into Download mode for 2 seconds then shuts off. For that analysis my screen is plugged in. Correct?
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Sounds like the screen is good then. It may be the power switch. Does it ever seem to try to turn itself on an off over and over?
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DocHoliday77 said:
Sounds like the screen is good then. It may be the power switch. Does it ever seem to try to turn itself on an off over and over?
Sent from my SGH-T999 using Tapatalk
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Nope, that's the weird thing. You think its completely dead or it there still hope?
Im really not sure tbh. It could very well be the impact broke something loose, or just plain damaged one of the internal components.
If I think of anything else to look at ill definitely post it here, but right now cant think of anything else to tell you to try.
Maybe someone else will chime in with another idea...
Btw, I did get your pm, for something like this I just prefer to post in the forums. In the future someone may have something similar happen and you never know when the information might help.
Sent from my SGH-T999 using Tapatalk
DocHoliday77 said:
Im really not sure tbh. It could very well be the impact broke something loose, or just plain damaged one of the internal components.
If I think of anything else to look at ill definitely post it here, but right now cant think of anything else to tell you to try.
Maybe someone else will chime in with another idea...
Btw, I did get your pm, for something like this I just prefer to post in the forums. In the future someone may have something similar happen and you never know when the information might help.
Sent from my SGH-T999 using Tapatalk
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Took the phone apart.. its actually easy compared to other phones. I made sure all the ribbon cables aren't loose and they weren't.
Still experiencing the same problem.. phone boots as soon as plug in the battery, stays on for 3-5 secs then shuts off.
Also, the phone is auto booting without the the power button. I even removed the power button and the phone auto booted.
Any other ideas?
Fixed.. replaced the mother board.via craigslist. $20.. back to normal. Time to reflash root and reflash.
Wow! $20?? You cant beat that at all!!!
Glad to hear you got it fixed!
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I agree.. Using the correct keyword on Craigslist will do wonders.
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