(Originally posted this in the wrong forum, so I am reposting here.)
I have the Galaxy Note II with T-Mobile.
Some background: It was running Android 4.1.2. I rooted my phone once, about two weeks ago, just so I could take an image of it in case of an update issue. (I think the software was called nandroid.) Once I took the backup, I unrooted it again.
Since then, doing the Software Update check under settings never returned any results. It would just keep checking until I clicked cancel.
Anyway, when T-Mobile released the 4.3 update Monday morning, I tried updating to it using the Kies software on my PC (by connecting it through the USB cable). It got up to about 60% installation and then just hung for over an hour. So I unplugged the phone, re-plugged it back in, and then attempted the emergency firmware recovery through Kies. It went through this and got upto 76% installation and then just hung again for another hour. I again unplugged it to re-try the emergency recovery again, but every time I connected the phone, Kies would not detect it again. I re-seated the battery, rebooted my computer, uninstalled and reinstalled Kies, but Kies would not detect my phone again.
I am/was running the stock rom, but my phone won't even boot into it's normal screen. Any time I turn it again, i see the screen--"there were errors during firmware upgrade. try emergency recovery in Kies."
I can't even figure out a way to get to a screen where I can install the image I took using Nandroid a few weeks ago.
Any help or advice anyone can provide would be extremely appreciated!
Use Odin to fix it.
If you can put your phone into download mode then it should be 'saveable' ..
Double0EK said:
Use Odin to fix it.
If you can put your phone into download mode then it should be 'saveable' ..
Click to expand...
Click to collapse
I am able to put it into download mode. When I follow the instructions I found for Odin, the process seems to go smoothly. However, once my phone reboots, it stays on the "Samsung Galaxy Note II" screen (with the black background). I've left it like that for over 30 minutes, and it just stays on that screen.
Should there be another step I should be following?
diggeryo said:
I am able to put it into download mode. When I follow the instructions I found for Odin, the process seems to go smoothly. However, once my phone reboots, it stays on the "Samsung Galaxy Note II" screen (with the black background). I've left it like that for over 30 minutes, and it just stays on that screen.
Should there be another step I should be following?
Click to expand...
Click to collapse
Try installing SuperSU from Playstore
It has an option of doing a FULL UNROOT
I am sure that will help.
If not then install Rom Manager from PS
Through RomManager reboot in Recovery
1.) Wipe device 3x times
2.) Wipe cache 3x times
3.) Under advance you will Find Dalvik Cache -- wipe that 3x times
[MENTION=522570 [MENTION=1065870 [user=1879310]@@@@[/user][/MENTION]@@[/MENTION]@@
But more importantly why would you want 4.3 stock anyway?
Install TWRP Recovery or ClockWorkMod recovery and install/Flash CM1 (Cyagonemod) or any other custom roms 4.4.x kitkat
Nothing is really working for me.
I can't boot into normal mode. I am able to get into "download" mode, but whenever I try to load an image using the Odin software (both a stock image and a Cyagonemod image), it starts to load the image, but just hangs a certain percent of the way through.
I also can't get to that screen where it gives you the text based options to wipe your device, cache, etc.
I've tried loading both TWRP recovery and ClockWorkMod recovery (through Odin), and though it seems to load properly (Odin says "Pass"), when the phone reboots, it goes to the "Samsumg Galaxy Note II" screen (the one with white text on a black background), and just stays there.
I've gotten T-Mobile to agree to send me a new phone. But if I can't get into any of the items I mention above, how can I make sure my old device is wiped before sending it back to them?
Just do this un root with chain fire root away app.
Then use triangle away app.
Then find 4.1.2 MB1 stock Odin tar. The complete package .
Odin to stock .
Reboot and then update via Ota.
You have to un root first and also have to triangle away which removes flash counter in Odin.
System modified status will not allow Ota.
That's the best suggestion I have
Sent from my SGH-T889 using xda app-developers app
diggeryo said:
Nothing is really working for me.
I can't boot into normal mode. I am able to get into "download" mode, but whenever I try to load an image using the Odin software (both a stock image and a Cyagonemod image), it starts to load the image, but just hangs a certain percent of the way through.
I also can't get to that screen where it gives you the text based options to wipe your device, cache, etc.
I've tried loading both TWRP recovery and ClockWorkMod recovery (through Odin), and though it seems to load properly (Odin says "Pass"), when the phone reboots, it goes to the "Samsumg Galaxy Note II" screen (the one with white text on a black background), and just stays there.
I've gotten T-Mobile to agree to send me a new phone. But if I can't get into any of the items I mention above, how can I make sure my old device is wiped before sending it back to them?
Click to expand...
Click to collapse
have you tried booting into recovery? after you load the custom recovery with odin and it reboots, pull the battery put it back, then hold vol up + home and then + power. hold all 3 until recovery. try a factory reset and reboot.
Sent from my SGH-T889 using XDA Premium 4 mobile app
wolfpack612 said:
have you tried booting into recovery? after you load the custom recovery with odin and it reboots, pull the battery put it back, then hold vol up + home and then + power. hold all 3 until recovery. try a factory reset and reboot.
Click to expand...
Click to collapse
I have. It brings me to the same screen with the Samsung Galaxy Note II text on the black background and just stays there.
So, in summary, I can get into download mode (vol down+home+power), but it seems nothing else.
Try factory settings the phone through stock recovery and then check your phone status. It should say 'normal' but if it says 'modified,' download Triangle away and run the tracking setting (it'll make your phone say normal so you can download the OTA). Given you're on tmobile and your phone is the T889 model, check for software updates and install the OTA. Your phone will take a bit and will probably be stuck on the T-Mobile 4G boot screen for several minutes (it's normal). This should work.
Hi,
I recently tried installing the new 4.3 update onto my Samsung Galaxy S3 I747. Also, I never rooted my phone and my carrier is Telus if that matters.
When my phone finished updating, it lead to the lock screen. Just as I was about to enter my pin and unlock it, the phone restarts and gets stuck on the Samsung splash screen. I have tried entering into recovery mode and then wiping the cache and restarting it, but no luck.
I do not wish to restore my phone back to factory settings because I do not want to lose my music and apps. Is there a solution that can fix it without wiping the memory?
Thanks.
edit: i left it charging for a few minutes while it was stuck on the samsung splash screen, and then it went to the lockscreen and restarted it self
... i have to wait five minutes before i can save my edit
editedit: it just went to lockscreen for a second again
editeditedit: its going back to lockscreen quite often and restarting it self
aznpiggy said:
Hi,
I recently tried installing the new 4.3 update onto my Samsung Galaxy S3 I747. Also, I never rooted my phone and my carrier is Telus if that matters.
When my phone finished updating, it lead to the lock screen. Just as I was about to enter my pin and unlock it, the phone restarts and gets stuck on the Samsung splash screen. I have tried entering into recovery mode and then wiping the cache and restarting it, but no luck.
I do not wish to restore my phone back to factory settings because I do not want to lose my music and apps. Is there a solution that can fix it without wiping the memory?
Thanks.
edit: i left it charging for a few minutes while it was stuck on the samsung splash screen, and then it went to the lockscreen and restarted it self
... i have to wait five minutes before i can save my edit
editedit: it just went to lockscreen for a second again
editeditedit: its going back to lockscreen quite often and restarting it self
Click to expand...
Click to collapse
When you got it into recovery did you try to wipe data/factory reset??
But to be honest it sounds like your phone is soft bricked maybe. I'm experiencing the almost same problem with my AT&T sgh-i747. Mine is stuck at the Samsung Galaxy S III screen and doesn't go any further than that at all.
You will most likely have to do that same thing I am doing which is reflashing android 4.3 via odin. It may work for you, I'm pretty sure it'll work for mine. Head over here and read this thread and see if this can help if not let me know and we'll come up with somethin else to help you fix your phone. (If I'm correct following this thread and flashing via odin will not erase and of your data.)
Your only other real option is to install the 4.3 MJ2 leak via heimdall. http://forum.xda-developers.com/show....php?t=2496425
Heimdall will flash odin files. http://glassechidna.com.au/heimdall But odin will not flash heimdall files. It works much like odin flash in download mode so i'm told. I'm trying to figure it out now. I hope this helps.
I was never able to get the above Heimdall installed correctly on my pc. I am still stuck at the black and white galaxy s3 screen. I installed TWRP via odin to try my to run my nandroid i made earlier today and it says successful. But when I go to reboot It says No OS are you sure you want to reboot. I was already on 4.3.3 via the OTA update like you. And now i'm here turn phone on and it's going straight to download mode
Please HELP US BOTH Someone ANYONE
NoteII Randomly stuck in a bootloop with no access to recovery
I looked for two days around the web for fixes to this, tried flashing everything from roms (if i understand it correctly it's like a phone OS), through custom recoveries (the things that show up after the up/home/power button combo) and even a kernel. I know that I honestly shouldn't have done that without the full knowledge of what I did, but at 3AM I didn't think much. I think i even tried using PIT, but it got stuck and didn't go through.
Okay, specifics:
One day I pick up my phone and notice the big white letters - " (...) note II" etc, standard bootloop. Kinda surprising since I didn't do anything to the phone, but It had some problems before like deleting like 4-5 apps randomly once, or an icon or two disappearing. I tried the obvious method of recovery mode and clearing caches and such, but it didn't work:
after the button combination it briefly showed the "teamwin" blue logo of my recovery i used to have for like 2 years, and then it goes black, and the white letters show up again. Only the download mode shows up. Odin detects the phone and when i flashed a stock rom and some recoveries on it, odin said they "passed", but no change ensued, the recovery still showed teamwin's, even after flashing clockwork recovery, or whatever it's called. I basically accomplished nothing, and I need to know what to do specifically to fix the phone, without bricking it even more. can you guys point me in the right direction, or maybe try to diagnose the problem? Thanks.
-no recovery
-recovery flashing doesn't change anything
-download mode works, odin detects the phone
I've got the impression that you're trying to make two steps in one. I suggest to flash firmware through Odin, reboot, setup and then make wipes and factory reset in stock recovery. Then flash the custom recovery through Odin and all should be fine again.
Reminder: Don't flash firmware beneath your current bootloader version.
I have a sprint note 4 running kitkat.
rooted some tweaks installed. anyway phone has bee getting unstable lately and blutetooth for calling is dead. streaming music works but anytime I try to use bluetooth for calls it immediately disconnect phone bluetooth when I make or recieve a call and then reconnect when I end the call (WTF right??)
anyway finally broke down and figured factor data wipe time. reinstall clean.
so I backup all my stuff take screenies of anything I think I will need to remember etc.. move all data from internal to external storage etc..
I go into settings and click reset device.
it reboots says warranty bit recovery set and then nothing. black screen. intermittantly I can see the open chested android graphic with "install system update" flash on the screen for a split second. this repeats forever.
after 10 minutes of this I pull the battery try to start same thing.
I tried holding vol up home power for a manual hard reset
exact same thing. I seem to be able to boot into download mode but not recovery mode.
suggestions?
EDIT :
I see in another thread you updated to 5.1.1.
yeah that is what I ended up doing except I said screw it and just went to lollipop. working on setting it up now (it booted fine)
trying to install the stripped rooted rom but I keep getting an error in recovery. footer wrong signature failure.
Ah... No twrp. ?
Yep. ID10T error did not follow instructions. All is working now.
A notification came up for a new update and tried to install it. The update failed on the update screen and the phone tried to reboot. I gave it half an hour but I'm certain it's stuck on the screen with the white dots circling a red one. Held down the power button to restart but still stuck.
I can get into the options menu, but selecting recovery seems to just restart. When selecting fastboot, there's no number after bootloader and baseband version.
I have little experience with rooting and flashing or whatever. Not sure what to do, any suggestions?
https://forum.xda-developers.com/oneplus-3t/how-to/unbrick-unbrick-tutorial-oneplus-3t-t3515306
I used this linked and it worked!
It was a bit sketchy but hey
Dygijle said:
A notification came up for a new update and tried to install it. The update failed on the update screen and the phone tried to reboot. I gave it half an hour but I'm certain it's stuck on the screen with the white dots circling a red one. Held down the power button to restart but still stuck.
I can get into the options menu, but selecting recovery seems to just restart. When selecting fastboot, there's no number after bootloader and baseband version.
I have little experience with rooting and flashing or whatever. Not sure what to do, any suggestions?
Click to expand...
Click to collapse
This is what we call a bootloop. Now you can try a factory reset, but installing TWRP si way better if you encounter these issues in the future. Try to wipe System then flash OOS and it should be fine.