[Q] Problems with phone after last update? - T-Mobile, Samsung Galaxy SIII

Is anyone else experiencing problems after this last Tmobile update? My daughter has display problems (see photo), her keyboard takes forever to come up and we've both have flashing of the screen at times - the last time was while I was trying to choose a bookmark in the standard browser. Anyone else having any problems?

re: screen issues
denzelnuke said:
Is anyone else experiencing problems after this last Tmobile update? My daughter has display problems (see photo), her keyboard takes forever to come up and we've both have flashing of the screen at times - the last time was while I was trying to choose a bookmark in the standard browser. Anyone else having any problems?
Click to expand...
Click to collapse
Try doing this before anything else.
Reboot the phone into recovery mode and select "Factory Reset".
It will not delete any of your pictures, music or videos.
After doing the factory reset reboot the phone..
Chances are excellent that after doing that your screen issue will no longer exist.
Give it a try.
Good luck!

I would still suggest having an up to date backup. Just in case.
Sent from my SGH-T999 using xda premium

thanks, factory reset seems to have fixed it.

Pretty sure factory reset from stock recovery nukes /data/media.

denzelnuke said:
Is anyone else experiencing problems after this last Tmobile update? My daughter has display problems (see photo), her keyboard takes forever to come up and we've both have flashing of the screen at times - the last time was while I was trying to choose a bookmark in the standard browser. Anyone else having any problems?
Click to expand...
Click to collapse
I can't get my Split Keyboard program to stay selected. It keeps reverting to stock. App folks blame Samsung. Still a problem.

Related

ek02 and broswer troubles

was very excited to get the update but after updating.....
is anyone else having the issue of the screen shutting off when you open up the browser? I did a search on this forum and can't find anyone who has posted about this issue.
I'm running stock ek02. basically, everytime I open up the stock browser the screen goes completely black. push the power button, unlock, happens again.... this has never happened before the update.
currently using opera as an alternative.
anyone else having this issue???
Yes I had this happen this morning. I recieved the EK02 update last week 12/9 in the early AM and this is the first time I encountered this screen blanking bug. It's only happened once but required a reboot to fix the problem. I just tried launching the stock browser again and this bug did not happen this time. I will monitor and update this thread if it happens again.
Happened to me too, amongst other issues since the update. I took the phone in to Best Buy and I'm getting a refurbed one, which sucks and is another story.
so after it happened for the first few reboots immediately after updating, it hasn't happened again.
I feel like a lucky man.
I wonder what was the cause?
Doesn't seem like this has happened to many people so I'll make a special point to keep you two updated on any developments on my end.
Thanks guys.
try clearing your browser data
Sent from my SPH-D710 using xda premium
Not to hijack this thread, but how about the lock screen turning on very slow after hitting the power button on ek02?
neudof said:
try clearing your browser data
Sent from my SPH-D710 using xda premium
Click to expand...
Click to collapse
Thanks for the suggestion; thats a good tip. I tried clearing out the cache and the data- no dice.
I think its a bug that is triggered by the screen brightness setting. if you set your screen brightness setting under system to the lowest setting, go into browser, turn on manual brightness, slide that all the way down, it seems to happen more.
I've moved on to playing with some custom roms though so someone will have to try that out and see?

[Q] Issue after ICS update - Phone freezing

After the ICS update on my non-rooted phone, the phone seems to be freezing
up and becoming unresponsive. After a while it looks like the radio "resets", all
the icons disappear in the top bar (signal, wifi, data) and it shows no service.
Then slowly one by one they all come back and I can use the phone again.
Sometimes I receive the "System is not responding" dialog box, but not always.
There is not one particular program it is doing this in, it can be something as
simple as pulling down the notification bar that will cause the freeze.
Any suggestions are appreciated, I couldn't find anyone else with the same issue.
Thanks.
Try:
Turn off phone
Take out SIM
Put SIM back
Turn on
I've had my phone act weird with respect to signal, wifi and data when this was the issue. Worth a shot, at the very least.
Digital_Buddha said:
Try:
Turn off phone
Take out SIM
Put SIM back
Turn on
I've had my phone act weird with respect to signal, wifi and data when this was the issue. Worth a shot, at the very least.
Click to expand...
Click to collapse
Thank you for the response.
Tried this and had the system is unresponsive issue right on reboot. If I do a
factory reset, does it reset to the current firmware or what was originally on the
phone (probably a really stupid question). I wonder if some other program isn't
ICS compatible and is doing something in the background. Doesn't look like
anyone else is having this same issue.
jdscully said:
Thank you for the response.
Tried this and had the system is unresponsive issue right on reboot. If I do a
factory reset, does it reset to the current firmware or what was originally on the
phone (probably a really stupid question). I wonder if some other program isn't
ICS compatible and is doing something in the background. Doesn't look like
anyone else is having this same issue.
Click to expand...
Click to collapse
If you do a factory reset and it was the standard Kies legit update from Tmo, it won't downgrade your phone - will just re-install a fresh copy of your ICS. Did you do a restore of apps from your last version (gb?) with data? That could cause problems I would think..
VoiD_Dweller said:
If you do a factory reset and it was the standard Kies legit update from Tmo, it won't downgrade your phone - will just re-install a fresh copy of your ICS. Did you do a restore of apps from your last version (gb?) with data? That could cause problems I would think..
Click to expand...
Click to collapse
Yes I did the legit update on Kies, standard stock phone un-rooted.
Do I need to backup pictures before the reset, its been a while since
I had to do this.
At this point, I think its worth a try to wipe it clean and clear out all the
data.
jdscully said:
Yes I did the legit update on Kies, standard stock phone un-rooted.
Do I need to backup pictures before the reset, its been a while since
I had to do this.
At this point, I think its worth a try to wipe it clean and clear out all the
data.
Click to expand...
Click to collapse
wipe the dalvik cache and cache then reboot
I did a factory reset and that solved the issue.
Thanks for all the assistance.
I've done a factory reset and wiped the cache more than once already and i still get a force close or unresponsive, enough that its really irritating me now. Any advice? And also, when texting, the typing responds very slow.
Sent from my SGH-T989 using XDA
itsdamage said:
I've done a factory reset and wiped the cache more than once already and i still get a force close or unresponsive, enough that its really irritating me now. Any advice? And also, when texting, the typing responds very slow.
Sent from my SGH-T989 using XDA
Click to expand...
Click to collapse
Are you letting it sit for like 10 minutes during first boot after factory reset then reboot again before setting up. Its likely that some scripts are running from the initial installation and you need to let it rot until its done..
I did exactly that, thanks for the advice. Hoping that may fix the problem. I wiped the cache and factory reset, then let the phone sit for a good while before going through the play store and re-installing everything.
This issue just resurfaced again. The last 2 days I am getting the freezing, radio reboot and android process not responding.
No one else having this issue?
I think I'm in the same boat. I was stock GB, and just did the mini OTA update (which was great). A few days later ICS became available via Kies from T-Mobile, and I "upgraded".
Since the upgrade my phone is laggy, screen is significantly less responsive and also my battery life is less than before.
I have NOT done a factory reset of my phone yes (plan on doing that today), but even with that I have read that performance does not improve.
Ideally, I would love to return back to the stock tmobile gb firmware. However, even after literally 2 hours of reading I can't find the "how-to" and files I need.
I would appreciate any assistance.
t989 chip lags
ive notice this happen on my tmobile galaxy s2. i think it has to do with the Qualcomm chip on tmobiles stock roms.
When i had sprint i bought my girlfriend a galaxy s2 on the sprint network which runs the samsung exynos chip. She never complained about any lag or freezing whatsoever. I then left sprint because of their garbage network and joined tmobile.
bought 2 galaxy s2s and i noticed the lag almost immediately. The phone has random lag spikes as well as freezing and force closes. It had it on stock gingerbread and it has it on stock ICS too.
My girlfriend complains about freezing all the time so i decided to root her phone too. Right now im testing DarkSides v7 rom and if its pretty good in performance i will flash her phone with it too. So far it has been pretty snappy and everything works.
jdscully said:
This issue just resurfaced again. The last 2 days I am getting the freezing, radio reboot and android process not responding.
No one else having this issue?
Click to expand...
Click to collapse
Yes i have the exact same problem...and the clock goes off too...if i don't reboot then this will keep happening...if you go into settings then development settings and tick off only let 4 process run in the background it should stop...try it and let me know
Sent from my SGH-T989 using xda premium
tonydetroit said:
I think I'm in the same boat. I was stock GB, and just did the mini OTA update (which was great). A few days later ICS became available via Kies from T-Mobile, and I "upgraded".
Since the upgrade my phone is laggy, screen is significantly less responsive and also my battery life is less than before.
I have NOT done a factory reset of my phone yes (plan on doing that today), but even with that I have read that performance does not improve.
Ideally, I would love to return back to the stock tmobile gb firmware. However, even after literally 2 hours of reading I can't find the "how-to" and files I need.
I would appreciate any assistance.
Click to expand...
Click to collapse
http://forum.xda-developers.com/showthread.php?t=1668502
follow that first post. i went through exactly the same problems and found this guide and am now happy again and running stock GB on my Galaxy S2.
Because you are on stock ics (im guessing you are..), you can just follow that guide and flash the UVLDE update.
Yes clock resets to standard standard time.. I already did a factory reset and worked done for a couple weeks. My wife has same phone and she is getting the freeze ups now.
jdscully said:
Yes clock resets to standard standard time.. I already did a factory reset and worked done for a couple weeks. My wife has same phone and she is getting the freeze ups now.
Click to expand...
Click to collapse
Yeah really sux...it's random..I'm using a custom kernel and still having that problem....
Sent from my SGH-T989 using xda premium
Yup here too. Almost reminds me of XP. Really ticking me off & it never happened on gingerbread. Rooted now & before I'm on rogers 4.0.4. wondering if there's going to be fix? Haven't seen if Google / rogers /at&t have commented?
Sent from, The Eclectic Chair.
I'm getting the freezes as well even after doing a factory reset.
It sucks, I'm waiting for cyanogen to release a stable release and then I'm switching.
djtheraven said:
Yes i have the exact same problem...and the clock goes off too...if i don't reboot then this will keep happening...if you go into settings then development settings and tick off only let 4 process run in the background it should stop...try it and let me know
Sent from my SGH-T989 using xda premium
Click to expand...
Click to collapse
Thanks for the suggestion, I'll give it a try. But it really shouldn't be necessary on a phone that's got more going for it than the stock nexus that 1st came out with ics.
There's something else going on.
Sent from, The Eclectic Chair.

[Q] s3 stuttering/twitching

I have tried searching for this problem but I must be using the wrong terms... so sorry in advance if I missed a post that addressed this issue.
My sprint S3 does this twitchy/glitching thing on every touchwhiz based jellybean rom (does not do it on TW ICS ROMS) I have tried. It basically makes it nearly impossible to do sliding animations, IE it can actually get stuck and start flashing halfway between screens, or when pulling down the top menu, however you can open new programs just fine if you are already on the right screen for them. Luckily it does not do this all the time, but when it happens it keeps doing for 10 minutes or so and its annoying as hell.
I figured this must be a rare issue even though it effects both my wifes phone and mine, since I have never read anything about it, however I just got a new replacement phone and it does the exact same thing, even on dead stock TW JB ROM.
Oddly enough I discovered last night that if I turn on my screen filter app it stops completely, but it starts right back up when I turn off screen filter..... any ideas how to fix this?
Try grabbing cache clear from the play store and set it to run every 12 hours. It helped my phone a good bit.
Sent from my SPH-L710 using xda premium
No one else ever has this issue?
joelespinoza said:
No one else ever has this issue?
Click to expand...
Click to collapse
I had it dude, but it was just on the CleanBean ROM, it was annoying as hell!
So I changed the ROM, Its weird that its happening on a Stock ROM, any suspicious app?

I747m screen problem...please help!

Ive searched everywhere and can't seem to find anyone with a solution. Ive found a post with the same problem but no solution.
So yesterday my s3 started having problems waking up. Meaning when I lock it usually you bring up the lock screen by pressing the power button or home button. Problem is when I press either one, screen doesnt come on. The buttons do. If I tap the screen I can hear the ripple effect but the screen doesnt light up. I have to keep locking and unlocking till it finally works. Averege of about 6 tries. When I get a call most of the time the screen doesnt come on either. I can still answer since I know where the slider is. When I do turn it on everything works perfect. No flickering or any other issues. When it boots it works perfect...never fails. Just when I lock it.
I tried restoring already, thinking its a software issue...still does it. What piece of hardware could cause this? I'm stumped. Please any advice would be great.
I'm not rooted and running 4.1.1 oem rogers software.
Sent from my SGH-I747M using xda app-developers app
felcom said:
Ive searched everywhere and can't seem to find anyone with a solution. Ive found a post with the same problem but no solution.
So yesterday my s3 started having problems waking up. Meaning when I lock it usually you bring up the lock screen by pressing the power button or home button. Problem is when I press either one, screen doesnt come on. The buttons do. If I tap the screen I can hear the ripple effect but the screen doesnt light up. I have to keep locking and unlocking till it finally works. Averege of about 6 tries. When I get a call most of the time the screen doesnt come on either. I can still answer since I know where the slider is. When I do turn it on everything works perfect. No flickering or any other issues. When it boots it works perfect...never fails. Just when I lock it.
I tried restoring already, thinking its a software issue...still does it. What piece of hardware could cause this? I'm stumped. Please any advice would be great.
I'm not rooted and running 4.1.1 oem rogers software.
Sent from my SGH-I747M using xda app-developers app
Click to expand...
Click to collapse
My guess is that you have something draining all your RAM or being hard on your CPU. When you restored, did you factory reset?
You might have to backup your stuff, factory reset. Test it, if it still does it, bring it up with Rogers for a replacement. If it doesn't, reinstall your stuff until you find the culprit.
You could troubleshoot it also by uninstalling the latest apps you installed.
BWolf56 said:
My guess is that you have something draining all your RAM or being hard on your CPU. When you restored, did you factory reset?
You might have to backup your stuff, factory reset. Test it, if it still does it, bring it up with Rogers for a replacement. If it doesn't, reinstall your stuff until you find the culprit.
You could troubleshoot it also by uninstalling the latest apps you installed.
Click to expand...
Click to collapse
Like I said...Already did a factory reset. Meaning All apps were gone. Started fresh. Even without going through the first setup (setting up google account etc etc) if I lock the phone its hard to wakeup.
Phone is out of warranty so no go there....
I'm just not understanding what is causing it. I know the screen is fine...buttons are fine...everything points at a software problem. I found a post from a while back where someone was having the same problem....no solution was posted though. I even took the phone apart last night thinking a bad connection or something...disconnected the screen and reconnected it...didn't do anything.
If the screen was going bad wouldn't I have issues all the time? Once I wakeup the phone it works perfect...no flickering or anything. When it boots (which I've done like 30 times between today and yesterday) the screen has come on every single time perfectly fine. Everything tells me it's software related...but after doing a factory reset and running original firmware it seems as though it must be a hardware issue...but which component.
I know the phone wakes up when I press the buttons...I can see the menu and back buttons light up...and if I tap the screen the ripple sound is there...just the screen doesn't wake up....till I try a few more times....very frustrating.
Thanks Again for trying...if anyone has any ideas....greatly appreciated. I'll try and find original Rogers firmware and install with odin...see if that works....
felcom said:
Like I said...Already did a factory reset. Meaning All apps were gone. Started fresh. Even without going through the first setup (setting up google account etc etc) if I lock the phone its hard to wakeup.
Phone is out of warranty so no go there....
I'm just not understanding what is causing it. I know the screen is fine...buttons are fine...everything points at a software problem. I found a post from a while back where someone was having the same problem....no solution was posted though. I even took the phone apart last night thinking a bad connection or something...disconnected the screen and reconnected it...didn't do anything.
If the screen was going bad wouldn't I have issues all the time? Once I wakeup the phone it works perfect...no flickering or anything. When it boots (which I've done like 30 times between today and yesterday) the screen has come on every single time perfectly fine. Everything tells me it's software related...but after doing a factory reset and running original firmware it seems as though it must be a hardware issue...but which component.
I know the phone wakes up when I press the buttons...I can see the menu and back buttons light up...and if I tap the screen the ripple sound is there...just the screen doesn't wake up....till I try a few more times....very frustrating.
Thanks Again for trying...if anyone has any ideas....greatly appreciated. I'll try and find original Rogers firmware and install with odin...see if that works....
Click to expand...
Click to collapse
Sounds indeed like software issue. I'm not so sure what would cause it on stock rogers though.
Either way, you can find the stock ROM on sammobile.com or on this thread: http://forum.xda-developers.com/showthread.php?t=1822308
You'll need Odin to flash it. (It doesn't trigger the flash counter)
felcom said:
Phone is out of warranty so no go there....
Click to expand...
Click to collapse
Did you buy your phone with a credit card? Some cc's have warranty built in. Mine doubles what the manufacturer offers.
Thanks for the link. I will try it tonight and post the results. Really hoping it works.
Sent from my SGH-I747M using xda app-developers app
I downloaded the newest firmware. 4.1.2 official rogers. Problem persists. Must be a hardware issue. Thing is what could cause this? Is it the screen...is it the gpu? I imagine if its gpu the phone is only good for parts as I imagine its part of the motherboard. Oh well...might be getting the s4 sooner then planned.
Sent from my SGH-I747M using xda app-developers app
felcom said:
I downloaded the newest firmware. 4.1.2 official rogers. Problem persists. Must be a hardware issue. Thing is what could cause this? Is it the screen...is it the gpu? I imagine if its gpu the phone is only good for parts as I imagine its part of the motherboard. Oh well...might be getting the s4 sooner then planned.
Sent from my SGH-I747M using xda app-developers app
Click to expand...
Click to collapse
If you're down for a little test, you could try with a custom ROM.
Use the link I gave you and flash pre-rooted Rogers' ROM. From there, install TWRP (or cwm) using goomanager (from the Play Store) and flash a custom ROM as per their instructions (Don't forget the Gapps).
Before anything though, make a backup
Never know, might save you some time on that S4.
BWolf56 said:
If you're down for a little test, you could try with a custom ROM.
Use the link I gave you and flash pre-rooted Rogers' ROM. From there, install TWRP (or cwm) using goomanager (from the Play Store) and flash a custom ROM as per their instructions (Don't forget the Gapps).
Before anything though, make a backup
Never know, might save you some time on that S4.
Click to expand...
Click to collapse
Thanks. I might try it. Dont think I have too much to lose at this point. I always try and keep my phones nice so that when I get a new one I can sell the old one for good money to help offset the cost. This really messes with that system as the phone isn't worth much now...just bought an extended battery too...was planning to keep it for at least another 6 months.
Sent from my SGH-I747M using xda app-developers app
So just a quick update. For no apparent reason the phone started working fine again. It now turns on and off just fine. I'm not going to mess around with it anymore. That's really bizzare. I'll give it a couple days and will report back if it continuous to work fine or if the problem comes back. Thanks for the input.
Sent from my SGH-I747M using xda app-developers app

Can't press 'Install' when installing an APK

Good evening, just lately I have encountered a bug when trying to install APK's. When I go to install via Package Installer it will open up the screen and when I go to press next it doesn't do anything, I have tried rotating the screen and pressing Next and it just doesn't work whatsoever...
I powered off my device and powered back on and this seemed like it fixed the problem.
Is/has anyone else encountered this? I've also noticed ometimes when typing on the keyboard the sound goes tinny for 5 seconds or so and go back to normal, it's been like this since unboxing too.
I haven't had this issue exactly, but when I install a new app and it asks for permission to access my location/storage/etc.. I can't press Allow.. I can press Deny though no problem at all. Right now I'm manually going into apps/permissions and granting all my apps whatever I think it needs.. Just a pain to do it that way though!
I had this issue the other night. It seems an invisible overlay gets stuck sometimes. Not sure what app or why, but clearing all the recent apps fixed it for me. Try that if it happens again instead of waiting for the phone to restart.
Sent from my G3223
Also had this problem two days ago and restarting seemed to fix it. I was disabling some of the stock apps at the time so I wondered if that had something to do with it but I don't know, don't think I re-enabled any of the apps or anything before or after the reboot and so far it's been working since.
mikeandjaimie said:
I haven't had this issue exactly, but when I install a new app and it asks for permission to access my location/storage/etc.. I can't press Allow.. I can press Deny though no problem at all. Right now I'm manually going into apps/permissions and granting all my apps whatever I think it needs.. Just a pain to do it that way though!
Click to expand...
Click to collapse
Thanks for your feedback and I have also had that problem too. Of course yes we can go into app settings and enable and like you stated it's a pain haha. I know this isn't the place to point these problems out and get them fixed but it's nice to know I'm not the only one ??
redincali said:
I had this issue the other night. It seems an invisible overlay gets stuck sometimes. Not sure what app or why, but clearing all the recent apps fixed it for me. Try that if it happens again instead of waiting for the phone to restart.
Click to expand...
Click to collapse
Yes dude, that's correct and thanks for that valuable information I do clean my cache regularly and can't say I've come across the problem for a while, so thanks again.
exonym said:
Also had this problem two days ago and restarting seemed to fix it. I was disabling some of the stock apps at the time so I wondered if that had something to do with it but I don't know, don't think I re-enabled any of the apps or anything before or after the reboot and so far it's been working since.
Click to expand...
Click to collapse
I'd like to mention I have disabled and uninstalled quite a lot too, but I can't say if this adds to the problem. It'd just be really nice to hopefully get the new build of software that was recently announced on Xperia Blog but I can't say if this will fix the problems etc. I don't know? ??
Sent from my Sony Xperia XA1 Ultra using XDA Labs
LevsOG said:
Good evening, just lately I have encountered a bug when trying to install APK's. When I go to install via Package Installer it will open up the screen and when I go to press next it doesn't do anything, I have tried rotating the screen and pressing Next and it just doesn't work whatsoever...
I powered off my device and powered back on and this seemed like it fixed the problem.
Is/has anyone else encountered this? I've also noticed ometimes when typing on the keyboard the sound goes tinny for 5 seconds or so and go back to normal, it's been like this since unboxing too.
Click to expand...
Click to collapse
I've experienced this issue as well and the culprit seemed to be an overlay permission from another app. As I'm sure everyone knows, this phone's screen is very bright even at it's lowest setting. I like to read at night and the light bothers my wife so I started using an app called Nightowl that further dims the screen. Nightowl produces a overlay that dims the entire screen. If i happen to be running nightowl and try to install the app, I can't tap install. Once I turn off the app I'm able to install like normal. Hope that helps lead you in the right direction as restarting the phone every time a problem presents itself is kind of a bummer.

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