Develop Bugs

Difficulties with phone after upgrading to the new ROM

Hi folks ...
I face this problem with the phone many times a day. I can confirm it happens each time there is a failed call attempt (you couldn't make the call) ... the only way is to switch off the phone and turn it on again.
I thought it's something with RSU 1.09.00 but it happens also after downgrading to 1.08.00 ... so I think it has to do with the new ROM. It tells the signal maybe unavailable while you can see it is on the max level.
Edit: last observation ... it can receive SMS :?:
Any one faced this experience ??

Me Too
I Have the same problem :-(

Me Too
I Have the same problem :-(

Ive noticed in your screen shot the active sync is trying to connect with the internet which will prevent you phone from making the call. To give a example .... if I was downloading a file using my universal and someone tried to call me they would get my mail instead of ringing as the phone is using the internet connection however as soon as the file downloaded the phone would break the internet connection and allow the call. Hope that made sense!

I thought the service is supposed to interrupt the download if the phone rings as the primary function of the device is a telephone and secondary as a mobile computing platform.

numanoids said:
I thought the service is supposed to interrupt the download if the phone rings as the primary function of the device is a telephone and secondary as a mobile computing platform.
Click to expand...
Click to collapse
That's what I always thought but even with my trusty old imate jam I found if I got a call as I was downloading say mail the call would not make it though, try downloading a biggish file then ring your phone number at the same time I bet it will not make it This as ALWAYS been the case btw - don't matter which rom you have. oh and this applies to gsm (2.5 gprs) only as 3G is a totally different ball game!

thx for all inputs but it happens even without activesync running ... it doesn't work again except by switching the phone off then on ... the most exciting part: u will never notice that your phone is frozen till you try to make a call :evil: ... this will make me to go back to the old rom

More observation on this issue ... I made a hard reset and started without any problems with the phone part ... I restored a system backup and all went well ... the phone issue appeared again when I paired my BT headset with the device ... this might mean something to do with the BT stack ... I believe it happens mostly during or after using the headset :?:
Any similar experiences ?

Biso007 said:
Hi folks ...
I face this problem with the phone many times a day. I can confirm it happens each time there is a failed call attempt (you couldn't make the call) ... the only way is to switch off the phone and turn it on again.
I thought it's something with RSU 1.09.00 but it happens also after downgrading to 1.08.00 ... so I think it has to do with the new ROM. It tells the signal maybe unavailable while you can see it is on the max level.
Edit: last observation ... it can receive SMS :?:
Any one faced this experience ??
Click to expand...
Click to collapse
Same Problem Here... I was going to downgrade to 1.08.00, but now I may not... Don't want to lose the speed increase, so don't want to downgrade ROM...

back again ...
I made another hard reset and staretd without any s/w installed for a week .. the phone seemed to be stable but with the same annoying BT disconnect issue ... the above issue started to appear again after installing some phone related s/w like Smart Filter and PZP ... I think the new Radio ROMs starting with 1.08 have an issue with such applications that would continously check on phone traffic or have OS hooks to catch some events ... this wasn't the case with Radio 1.02 or 1.03 ... I 'm thinking to get back to 1.03 since I got nothing from 1.08 or 1.09 except quick battery draining!!

1.93 ROM cant find any network

I recently updated my ROM to 1.93 with Radio .05 and now my phone is not finding any service, it just has the ! mark on top. I went into connection settings and used both manual and auto settings and it cant find my t mobile network. I am using T mobile in the US and was wondering if any of you had any suggestions. Thanks for your help

Kutthoat5150 said:
I recently updated my ROM to 1.93 with Radio .05 and now my phone is not finding any service, it just has the ! mark on top. I went into connection settings and used both manual and auto settings and it cant find my t mobile network. I am using T mobile in the US and was wondering if any of you had any suggestions. Thanks for your help
Click to expand...
Click to collapse
hi,
did u find other providers or is the list completely empty ?

try the following 3 points of success
1)just try whether you can make a emergency call
2)hold your diamond to a speaker in your near and listen whether there is a strange noise(turn on the speaker loud)
3) if you had another pda try the sim in the device
post the results....

TomDaDj said:
try the following 3 points of success
1)just try whether you can make a emergency call
2)hold your diamond to a speaker in your near and listen whether there is a strange noise(turn on the speaker loud)
3) if you had another pda try the sim in the device
post the results....
Click to expand...
Click to collapse
thanks for the reply bro
in my area, t mobile and AT&T show up as networks but my phone will just not connect to them, its just says "searching" and stays that way
1) is 911 the only emergency call you can make cuz i really dont wanna get in trouble with the law you know haha
2) i do hear a strange noise when i turn the volume up
3) i put my sim in my old n95 and it works just fine
its like my diamond is not even detecting my SIM card, i put my friends AT&T SIM in it and it doesnt detect that either

Kutthoat5150 said:
thanks for the reply bro
in my area, t mobile and AT&T show up as networks but my phone will just not connect to them, its just says "searching" and stays that way
1) is 911 the only emergency call you can make cuz i really dont wanna get in trouble with the law you know haha
2) i do hear a strange noise when i turn the volume up
3) i put my sim in my old n95 and it works just fine
its like my diamond is not even detecting my SIM card, i put my friends AT&T SIM in it and it doesnt detect that either
Click to expand...
Click to collapse
just read this http://forum.xda-developers.com/showthread.php?t=434950
i've also got such a strange problem but now all works fine...
and btw at this crazy time i put my sim in a old nokia 3310 and he found
a network immediately then i put it back in 3 different pda's (all of them are working up to 100 percent) and all 3 devices found NO network...
at this time iam also going really crazy and desperate
i dont know the reason for my success, i just let the simcard over the night in a other pda and on the next morning magicaly all works fine...
can u choose between gsm and wcdma?

just do this
select the automatic provider pickup and the wait over 10 minutes...
when he found a network after a long waiting time try connect to gprs.
if gsm will work and you can call someone and gprs will not works simultaniously u know you have the same fun like me

TomDaDj said:
just read this http://forum.xda-developers.com/showthread.php?t=434950
i've also got such a strange problem but now all works fine...
and btw at this crazy time i put my sim in a old nokia 3310 and he found
a network immediately then i put it back in 3 different pda's (all of them are working up to 100 percent) and all 3 devices found NO network...
at this time iam also going really crazy and desperate
i dont know the reason for my success, i just let the simcard over the night in a other pda and on the next morning magicaly all works fine...
can u choose between gsm and wcdma?
Click to expand...
Click to collapse
Okay ill take a look at that, and yes I can choose between Auto, GSM, and WCDMA. I usually leave it on auto, but even when I switch to GSM it does not pick anything up.

TomDaDj said:
just do this
select the automatic provider pickup and the wait over 10 minutes...
when he found a network after a long waiting time try connect to gprs.
if gsm will work and you can call someone and gprs will not works simultaniously u know you have the same fun like me
Click to expand...
Click to collapse
holy potatoes i dont know what i just did but it worked!!! i put the SIM in my old N95 and it found the t mobile network. i sent some messages, made some phones calls, then put the SIM back in my diamond and it found the network!! wow thanks a bunch for your help bro, i cant thank you enough

okay scratch that it worked for a little bit, until I started installing some apps and had to restart my phone, now it cant find a network again when it booted back up. Is it the apps that im installing that might be causing this?

no man i dont think so...
i think that was a mistake by the sim or by tmobile self (i think if they have any problems, they didnt say anything to their costumers )
if you have the possibility to go a little bit away from your home, for example into downtown then do this and test if u get there a signal.
i live in vienna - austria. vienna has 23 districts - when i had this terrible problem - at least in 7 disctricts i became immediately a signal and in my own district i became to no time a gsm signal (or more accurately described - i became a gsm sigal after 5-10 minutes waiting time (every time i turn off and turn on the phone, always i had to wait about 5-10 minutes) then i could make calls but no internet connection was possible. but in the other 7 disctricts where ive been, all works fine
crazy or not crazy

TomDaDj said:
no man i dont think so...
i think that was a mistake by the sim or by tmobile self (i think if they have any problems, they didnt say anything to their costumers )
if you have the possibility to go a little bit away from your home, for example into downtown then do this and test if u get there a signal.
i live in vienna - austria. vienna has 23 districts - when i had this terrible problem - at least in 7 disctricts i became immediately a signal and in my own district i became to no time a gsm signal (or more accurately described - i became a gsm sigal after 5-10 minutes waiting time (every time i turn off and turn on the phone, always i had to wait about 5-10 minutes) then i could make calls but no internet connection was possible. but in the other 7 disctricts where ive been, all works fine
crazy or not crazy
Click to expand...
Click to collapse
thanks for the help man your awesome, i really appreciate it. but i think ive finally found the issue, when i restarted the phone it couldnt locate any network. but then i started to charge it and boom!! it found it again! so does the battery need to be near full for it to locate a signal? haha wow, craziest phone ive ever had!

Kutthoat5150 said:
thanks for the help man your awesome, i really appreciate it. but i think ive finally found the issue, when i restarted the phone it couldnt locate any network. but then i started to charge it and boom!! it found it again! so does the battery need to be near full for it to locate a signal? haha wow, craziest phone ive ever had!
Click to expand...
Click to collapse
thx - i do what i can
but i dont think that the problem is gone - you will see - it wont work long. i signal must be there - it should does make no matter whether the battery is - not load - half load or full loaded. it must always work! at 1% of battery it works on my device - it is impossible that that is the problem of you. go to the next tmobile store and let change your sim card - or make it like me - just wait 4 days - hope tmobile have fixed their problems - and be happy if it works.
otherwise it was a hardware issue and you have to send it back to tmobile for repair. but if you do this you must restore the stock software... otherwise you lose your guaranty!!

TomDaDj said:
thx - i do what i can
but i dont think that the problem is gone - you will see - it wont work long. i signal must be there - it should does make no matter whether the battery is - not load - half load or full loaded. it must always work! at 1% of battery it works on my device - it is impossible that that is the problem of you. go to the next tmobile store and let change your sim card - or make it like me - just wait 4 days - hope tmobile have fixed their problems - and be happy if it works.
otherwise it was a hardware issue and you have to send it back to tmobile for repair. but if you do this you must restore the stock software... otherwise you lose your guaranty!!
Click to expand...
Click to collapse
oh i forgot to say in the first post that my diamond is unlocked, im just using t mobile as my carrier on it but my phone is not locked to any network. so im not sure if its t mobiles fault but just my phone. My SIM card worked fine right away when i put it in my N95 8GB, but my diamond did not pick it up right away when i put it in. I had to plug in my charger first then a few seconds later it found a signal. Not sure why it did that, maybe just needed a little boost to grab that signal or something. Could it be the ROM or Radio I am using?

Kutthoat5150 said:
oh i forgot to say in the first post that my diamond is unlocked, im just using t mobile as my carrier on it but my phone is not locked to any network. so im not sure if its t mobiles fault but just my phone. My SIM card worked fine right away when i put it in my N95 8GB, but my diamond did not pick it up right away when i put it in. I had to plug in my charger first then a few seconds later it found a signal. Not sure why it did that, maybe just needed a little boost to grab that signal or something. Could it be the ROM or Radio I am using?
Click to expand...
Click to collapse
ok, then send it back to htc, or bring it to the store back where you bought it.
but do this only if you really see no more chance to fix it...
remember what i write, i try my sim in a nokia 3310 and it works, a few seconds later in diamond and 2 other pda's i got no network - back in nokia and it works i dont know how this could be possible!!!
i also try 5 different roms and all radios that exists too - and with all was the same - just nothing.
its your choice my friend - be patient and hope for better times or send it back to repair. but then also upload the original htc rom, radio and spl
i go now sleep - at vienna its 23 o'clock iam verrrrrrry tired from a hard working day...
but post further results, i read it tomorrow...

TomDaDj said:
ok, then send it back to htc, or bring it to the store back where you bought it.
but do this only if you really see no more chance to fix it...
remember what i write, i try my sim in a nokia 3310 and it works, a few seconds later in diamond and 2 other pda's i got no network - back in nokia and it works i dont know how this could be possible!!!
i also try 5 different roms and all radios that exists too - and with all was the same - just nothing.
its your choice my friend - be patient and hope for better times or send it back to repair. but then also upload the original htc rom, radio and spl
i go now sleep - at vienna its 23 o'clock iam verrrrrrry tired from a hard working day...
but post further results, i read it tomorrow...
Click to expand...
Click to collapse
thanks so much for your help bro, ya every time i unplug it from my charger it loses its signal, so i have to keep it charged just to talk on it or text. so i think i am going to have to send it back to htc for repair as i dont really know what is going on with it. thanks again man, really appreciate the help

same here
i have a very similar problem.
i can only make and receive calls on the wcdma network, but not on gsm.
in both, it says that i have reception, but when i try to make a call it just goes silent and after a while the call is ended.
if i dial *102# which is the number to access your mobile credit status, on wcdma it opens a little bubble coming from the network icon and says the correct values, on gsm it simply waits and says connection interrupted.
i have tried several roms and radios, and the problem persists...
you can view my current setup in my signature.
any ideas, what could be the problem? is it the hardware? does this have to do something with hungary?
the sim works just fine, since 1997 (i have no idea how can 3g work on this little baby, but it does) =D
any help appreciated! tx

sampi604 said:
i have a very similar problem.
i can only make and receive calls on the wcdma network, but not on gsm.
in both, it says that i have reception, but when i try to make a call it just goes silent and after a while the call is ended.
if i dial *102# which is the number to access your mobile credit status, on wcdma it opens a little bubble coming from the network icon and says the correct values, on gsm it simply waits and says connection interrupted.
i have tried several roms and radios, and the problem persists...
you can view my current setup in my signature.
any ideas, what could be the problem? is it the hardware? does this have to do something with hungary?
the sim works just fine, since 1997 (i have no idea how can 3g work on this little baby, but it does) =D
any help appreciated! tx
Click to expand...
Click to collapse
hi,
i was really wondering why this strange problem happens now on more and more users... thats really interessting....
did you try the sim in a other phone?
if it there also not work -> go to a store from your provider and told them that u have a old sim card which not works with your current phone.
normaly they should give you immediately a free new sim card.
and please tell me whether you have tmobile as your provider.
just for info because you write, that u can use 3g.... when i recieved my diamond i also had an old sim card which doesnt support UMTS or 3G but HSDPA was working, that cause because the sim is not responsible for this communication mode - only your phone!

the problem the guy has in this thread is almost exactly what i am experiencing right now
http://forum.xda-developers.com/showthread.php?t=409733&highlight=network+problem
except mine used to just keep restarting an wouldnt boot up so i just let it do that for about 10 min and it eventually loaded up. Is there a specific number I can dial that will reset my SIM card settings or something? My phone has been like this for a couple days now and it sucks not being able to call or text anybody.
I thought I solved this problem when I plugged in my charger to my phone, then it started finding the EDGE network but my signal was still being dropped when I made calls, only some text would go through and thats it. Please guys, somebody save me from this misery!

Kutthoat5150 said:
the problem the guy has in this thread is almost exactly what i am experiencing right now
http://forum.xda-developers.com/showthread.php?t=409733&highlight=network+problem
except mine used to just keep restarting an wouldnt boot up so i just let it do that for about 10 min and it eventually loaded up. Is there a specific number I can dial that will reset my SIM card settings or something? My phone has been like this for a couple days now and it sucks not being able to call or text anybody.
I thought I solved this problem when I plugged in my charger to my phone, then it started finding the EDGE network but my signal was still being dropped when I made calls, only some text would go through and thats it. Please guys, somebody save me from this misery!
Click to expand...
Click to collapse
to 100% the same what i've gotten and to 99% the same problem which you have.
BUT its very interessting, all guys what had this problem use t-mobile as the provider.... very strange.....
BTW because in the thread http://forum.xda-developers.com/showthread.php?t=409733&highlight=network+problem
the guy postet
Intradvocate said:
Okay, nope not fixed... Flashed it with 1.37, connected to the network for a few seconds, dialed somebody and no ring or anything, but when i called my phone i could hear my own voice. So I guess i have to send it in for repair. Damn.
Click to expand...
Click to collapse
at this bad time i also restore to stock rom 1.37 and he found in 1 second a signal BUT then it was also impossible to make an internet connection...

ya i was starting to think it was tmobiles problem until I put my friends AT&T SIM in and it was doing the same thing. It would just say "searching" and thats it, and well I just charged up my phone to almost full battery and it located a signal again. But it still drops calls almost immediately and I can only send text. Does the 1.93 ROM do anything to the Radio or antenna because it has been like this even when I flash back to earlier ROMS and radios. I am almost sure that flashing or changing radios will not solve the problem because I have done that countless times already.

GSM not working anymore, stuck in emergency mode

Hello all,
my Defy is stuck in emergency mode and can't find my carrier anymore (o2). Details:
- only emergency calls possible, no network found
- another mobile in my house gets outstanding connection (o2 aswell), when switching SIMs, it's still my Defy not getting a connection
- wiping the Defy has not changed anything, even with stock settings all I see is the red cross (put my settings back with clockwork recovery)
- an hour or two before this happened I was listening to music with my headphones, but between taking the headphones out and GSM failing I was sending texts
- When doing a search for other carriers I can see some (though not reliably), but not mine
- I bought my Defy via Amazon, so no SIMlock, obviously.
- WiFi, Bluetooth and GPS are all working fine, so they probably have different antennae
- I rooted my Defy, but this was over a month ago, and it was working fine. I also did not install apps or update some existing ones before this happened. I also did not reboot. It just happened. Put it in my pocket and next time I got it out there was the red cross.
In Phone Info -> Status it says under signal strength "-111 dBm 1APU". It all looks like the antenna is broken, but I didn't hit it, drop it, put it into water or hurt it in any way before this happened or the 3-4 days before. So I'm really lost here.
Anyone? Thanks in advance.

Hi. Have the defy for about a month now. Same issue since first day. Dont know whats wrong. Found out that after 4-5 reboots its ok and lasts till next reboot/switch off. So try turn it on/off 4-5 time or just download a quick reboot app and do the same to see what happens. If aneyone has any idea on how to fix this?

i get this all the time when i flash my defy thru any other rom......and thus roll back every time to stock (indian) rom.....
try flashing your phone with any compatible rom....new radios might get ure phone working

Same problem here. First time today, spontaneous, after a month of use my Defy, non rooted, never unlocked, standard noMOTOBLUR, just like as it was bought from store. Moto_Versiuo.2.34.1.MB525.Retail.en.SEA
None of these worked to restablish the radio connection: succesive reboot, manual/automatic network search and choose, succesive airplane on/off. I didn't check the signal parameters.
I thought that the SIM just burned, removed and try it on another phone and everything was OK. When put it back in Defy, the network connection was established.
The experience was very strange and my final verdict was that the SIM just moved a little from its initial position.
BUT now I realize the problem is more complex and I don't know what caused it !

I have also noticed that the sim card slot gives a little more space for the simcard to move (at least on my defy). Might be a prob with the sim card being old or something (mine is from 2005). For now i'll just try to keep my phone on (seems i finally found stable settings for setvsel, so no more unexpected reboots).
An answer from motorola's official support forum is just remove the simcard and clean it with some cloth...

This is definitely a sim slot/card problem. If bought from amazon they will oblige to change it without any money. I did the same but not for this problem.
If you think there is some problem with software, which is unlikely then flash an sbf and see if things are fine.
To begin with flash chinese froyo sbf. It is downgradable to any previous firmware you were using and very flexible.
Hope this can solve your problem. Get back on what the result is.

Same here...
My defy got network yesterday at 07pm til mid-night.
before, since 16 (11pm) til 19 (7pm) before it function again.
and now, its bloked.
i rooted my cell one month ago, then, probably thats not the fault of z4root.
Sorry about my badass english, i still in upgrade mode.
any idea about it guys ?
thnx
MrDonuts ( Brazil )

Problem solved replacing sim card with a new.

Phone reboots during calls

Hi guys,
I am experiencing a bug on my Swift where the phone reboots itself during almost all calls after a minute or so. When the phone comes back on, there is no record of the call in the call log! The phone does not reboot during any other activities. Phone details below:
Wileyfox Swift
Cyanogen OS 12.1.1-YOG7DAS2FI
Kernel version 3.10.49
Build Number LMY48Y
I have checked for another similar thread without any luck. Thanks!

I have a similar,though not identical issue. Phone keeps rebooting,seemingly at random,every other day or so. During a call, listening to spotify,idle on the desk...i have an untampered with original Os on the phone.
Cheers,

Me too.
Hi, I just registered to say I'm having the same problem. If you check the Amazon UK reviews too there are several people with this rebooting problem.
So far I have:
- uninstalled all additional apps I installed
- tried it with wifi and data off
- tried the other SIM slot
- done a factory reset
and it still reboots during calls. After the factory reset things appeared to work better in general (alarms now worked properly, and there were more options available, eg in the power button menu), but it rebooted 5 seconds into a phone call, which is a record. It's usually a few minutes into it.
The factory reset didn't actually delete my data (photos, files, etc), so I am going to do a reinstall via Fastboot now; firstly because I'll have to do that I guess if I want to send it back, and secondly to see if it finally fixes it.
I personally think the update process has screwed something up. It did an update as soon as it was powered on for the first time (it to 12.1), then a couple of weeks ago did another update to 12.1.1. It was rebooting before 12.1.1, so it is either 12.1 or earlier where the problem exists.
If it still reboots after a Fastboot reinstall then it's getting send back, and I probably won't ask for another. It's a nice phone, and a nice idea but I can't have a phone that reboots during >50% of calls. That's useless.

Pretty sure you can discount the update process too! I have also had this issue on cyanogenmod nightlies, I honestly thought I had inadvertently pushed the power button..but, NO
*edit* CM13 nightlies

That's strange as I have had no such problem with mine (bought in October) and mine is rooted with the unofficial builds of CM13... Maybe it is a manufacturing error and only on some devices...
Have you tried contacting Wileyfox?

I have not experienced this yet on the Swift when making or taking calls on it.

i'm on the latest cm13 nightly for crackling. each and every time the phone is called, whichever sim, the phone reboots. what a waste...

I have the same issue of spontaneous reboots, mostly during calls but also at other times. Spoke to Wileyfox who weren't very helpful. Has anyone found a solution for this?

Hi, I'm having the very same issue (appears a few are on other forums). Has anyone found a solution? I'm about to factory reset if it continues

Update
Hi guys, so i returned my phone for repair, and they gave me a new phone. Must have been a hardware fault I assume

enzoparker said:
Hi guys, so i returned my phone for repair, and they gave me a new phone. Must have been a hardware fault I assume
Click to expand...
Click to collapse
Hi thanks for the update, I've just factory reset, if problem persists I'll try to get a replacement too! Was it quite a quick replacement process?

R
I'm in South Africa and have the same problem. Whenever sound is involved, I get random reboots. Calls, and music/audio books.
Not with videos though.
It doesn't reset any other time except when I've been listening to music, or on a call.
Been doing this from the beginning.
I thought it was Google Play Music, so downloaded different player.. That made it much less frequent, but then it started affecting my calls as well.
Not happy.

Hi, UK user here. I got this phone less than a week ago and have already had this issue a few times. Two spontaneous reboots on resuming from sleep, being connected to a large WiFi network was the only change from normal use here; then twice regarding calls, once when answering then immediately after reboot it rebooted again while the missed call notification was present, although still on the aforementioned large WiFi network. Unmodified, unrooted, Cyanogen OS 6.0.1 with two sims in use.

Same issue on my a1g2.
It reboots on wf swift Roms. It stucks in call screen on a1g2 stock rom. Strange...

i am having same issue, i make any call and mobile Soft Reboots itself.
So, much annoying cannot make a single call on this WileyFox Swift mobile phone.
Making calls is the main basic purpose of every mobile, but this phone just does not let me make a single call.
.Had this issue on Cyanogen OS 5.1. Now updated to Cynogen OS 6.0.1 having same issue. I have done phone setting HARD RESET and Clean Wipe 2-3 times. Still no solution.

DevilMind007 said:
i am having same issue, i make any call and mobile Soft Reboots itself.
So, much annoying cannot make a single call on this WileyFox Swift mobile phone.
Making calls is the main basic purpose of every mobile, but this phone just does not let me make a single call.
.Had this issue on Cyanogen OS 5.1. Now updated to Cynogen OS 6.0.1 having same issue. I have done phone setting HARD RESET and Clean Wipe 2-3 times. Still no solution.
Click to expand...
Click to collapse
Maybe it's the Dialer in Cyanogen OS, i installed the Google Dialer and made it default Dialer on my Swift, i don't have any problems with reboots during calls and i make long phonecalls. You don't need root access for this.

Although Wileyfox accept that there is a grounds for returns, I believe it is a software bug in Cyanogen OS 13. This fits in with using another dialler. You could also downgrade, or switch to Cyanogenmod.
Also, I only have found the issue when receiving calls, rather than making them, although I don't use a lot of minutes.

Sent bug reports to Wileyfox.. They're saying that what they see is a battery-pull reboot..
I tell them it's happening while I'm using the phone (music or calls)..
They say they can't see what the issue is.
Cos I'm in South Africa, sending the phone overseas is pointless.

Can anyone confirm that the Google dialer does cure a phone that does the reboots during calls ?
Just got a replacement swift from Amazon after Wilyefox service department had my phone since 16th of June. Amazon argued my case and in the end just sent one to me. !
Set phone up on wifi for my wife to use then put in the Voda UK sim, checked the APN setting were OK then tried making a few calls between our phones. first reboot was after 20 seconds or so and then after various tests it rebooted 4 or 5 times at which point I gave up for the night..
Any help appreciated or do I just give up now and throw in the towel, bought original swift in late May and never managed to make it work properly !!
Thanks

phil-w said:
Can anyone confirm that the Google dialer does cure a phone that does the reboots during calls ?
Just got a replacement swift from Amazon after Wilyefox service department had my phone since 16th of June. Amazon argued my case and in the end just sent one to me. !
Set phone up on wifi for my wife to use then put in the Voda UK sim, checked the APN setting were OK then tried making a few calls between our phones. first reboot was after 20 seconds or so and then after various tests it rebooted 4 or 5 times at which point I gave up for the night..
Any help appreciated or do I just give up now and throw in the towel, bought original swift in late May and never managed to make it work properly !!
Thanks
Click to expand...
Click to collapse
Well I've given up !!!
A second Swift was supplied with the help of a Amazon Rep.
We even got a £25 Amazon gift card from Wileyfox direct for all the trouble !
Set phone up on wifi, added all apps required by my wife. Put Vodafone SIM in and ...... Shutting down message.
Restarted phone and it did it a few more times. Ordered a replacement 4G SIM in case there was a problem with the 3G SIM we had. Activated new SIM and fitted it, worked for ten minutes then rebooted itself.
SIM is fine in any other phones I've tried.
Just about to return phone to Amazon, checked and my original swift is still sat with the engineer (since 16th June !!) according to the repair company website.
I feel sorry for anyone wanting their phones repairing after what I've been through.
---------- Post added at 07:07 PM ---------- Previous post was at 07:05 PM ----------
phil-w said:
Can anyone confirm that the Google dialer does cure a phone that does the reboots during calls ?
Just got a replacement swift from Amazon after Wilyefox service department had my phone since 16th of June. Amazon argued my case and in the end just sent one to me. !
Set phone up on wifi for my wife to use then put in the Voda UK sim, checked the APN setting were OK then tried making a few calls between our phones. first reboot was after 20 seconds or so and then after various tests it rebooted 4 or 5 times at which point I gave up for the night..
Any help appreciated or do I just give up now and throw in the towel, bought original swift in late May and never managed to make it work properly !!
Thanks
Click to expand...
Click to collapse
Well I've given up !!!
A second Swift was supplied with the help of a Amazon Rep.
We even got a £25 Amazon gift card from Wileyfox direct for all the trouble !
Set phone up on wifi, added all apps required by my wife. Put Vodafone SIM in and ...... Shutting down message.
Restarted phone and it did it a few more times. Ordered a replacement 4G SIM in case there was a problem with the 3G SIM we had. Activated new SIM and fitted it, worked for ten minutes then rebooted itself.
SIM is fine in any other phones I've tried.
Just about to return phone to Amazon, checked and my original swift is still sat with the engineer (since 16th June !!) according to the repair company website.
I feel sorry for anyone wanting their phones repairing after what I've been through.

Mi Max Helium strange Sim-Card Behaviour

I own a Mi Max Helium and from the first day I use it with open bootloader and Custom Roms.
After 4 Weeks of using the strange things began:
- I lost network sometimes, but most of the times it was back in seconds. (once or twice a day)
- then randomly the MiMax said there is no sim card installed. Ok reboot phone and everything was okay. (once or twice a day)
- then it happened every hour
- and then sometimes after some hours or some minutes - not replicatable
- as a last step rebooting the phone doesn´t help. I have to kick out the Sim, wait some seconds and put it in again
Ok I thought it was a fault with the custom roms.
Made a real big factory reset with mi flash tool and cleaned the whole phone like a new device after the delivery.
After the first reboot it wasn´t able to find any simcard (IMEI und EFS was okay), so I thought phone or SimCard has a defect.
Took a simcard from my girlfriend - everything was working fine. Took my simcard in the MiMax and curiously everything was working fine
Flashed Xenon HD Custom Rom and everything worked well the last 4 Weeks and now the whole Sh*t begins again in the same way like described above.
Wtf is that behaviour? Can anybody report similar things?
Using SIM-Slot 1 or SIM-Slot 2 makes no difference. Its not logical or reproducible for me

T-Mobile? There has been reports not only fo Mi Max but One Plus X and some other Chinese brands killing particular tipes of T-Mobile sim cards by constantly trying to write on them. Sounds exactly what you are describing.
Solution is call T-Mobile, they know the issue and should replace sim card with the right tipe.

nijel8 said:
T-Mobile?...
Click to expand...
Click to collapse
Interesting. No I´m using a german multiple provider called 1&1 and they use Vodafone D2 Network here.
They also use Telefonica (ePlus & O2), but the reason for that behaviour could be the same. I will call my provider and hope the know similar cases.
Thanks for the advice so far :good:

Well I share you problem I am.from Chile and this started to happen after updating to official ROM 8.2.3.0
I tried for months to find a fix but in the end I've noticed in my country all operators started using 4g band 28 (700mhz aggregation) band is not compatible with my Max prime (helium)
This doesn't explain why the card is lost until rebooting the Phone though.
A good thing is to set auto turn off in security app at 7:00am then enable auto turn on at 7:10 am this way your phone will work in the morning and not lose any important phone calls.
Check out this thread
Do you have any similar symptoms? Can you search for networks manually? I can't
https://forum.xda-developers.com/showthread.php?t=3604428
Sent from my MI MAX using Tapatalk

DJ_Tomato said:
Well I share you problem I am.from Chile and this started to happen after updating to official ROM 8.2.3.0
I tried for months to find a fix but in the end I've noticed in my country all operators started using 4g band 28 (700mhz aggregation) band is not compatible with my Max prime (helium)
This doesn't explain why the card is lost until rebooting the Phone though.
A good thing is to set auto turn off in security app at 7:00am then enable auto turn on at 7:10 am this way your phone will work in the morning and not lose any important phone calls.
Check out this thread
Do you have any similar symptoms? Can you search for networks manually? I can't
https://forum.xda-developers.com/showthread.php?t=3604428
Click to expand...
Click to collapse
Try cleaning the sim card with acetone.

nijel8 said:
T-Mobile? There has been reports not only fo Mi Max but One Plus X and some other Chinese brands killing particular tipes of T-Mobile sim cards by constantly trying to write on them. Sounds exactly what you are describing.
Solution is call T-Mobile, they know the issue and should replace sim card with the right tipe.
Click to expand...
Click to collapse
can you please explain smart cpu efficiency feature in new miui nougat update it will be very helpful I tied to create a port regarding this but can't

Even i had than issue on xenon and aosp extended rom could not able to find workaround so jumped to miui