Develop Bugs

Phone got wet, now boots into black screen and no response

Title sums up my problem. I've got a T-Mobile Touch Pro 2 and I've got some water on it a few weeks ago. The wet seal on the battery and phone are both pink. I got a new battery and now the phone boots. It goes through the pink little T-Mobile screen, and then onto the black screen that says the phone wasn't shut off properly and this and that. It gives me the option to press the Volume-up key to do a hard reset, or press any other button to turn off or restart. The problem is that pressing volume-up, or any other key does not do anything. In fact, the only way to turn the phone off at this point, is by taking the battery out.
Can somebody please advise as to what I can do with this phone that is only 2 months old?

I believe the life/fate of your phone will depend on how quickly you acted right after the phone got wet. For instance did you immediately remove the battery and place the phone under a light or in a window where it could dry out? I even here sticking the phone in a bag of rice will help to draw out moisture. But if the phone has sat for weeks I would say it's safe to assume you phone has seen its last days. If you can take it apart and leave the individual components out to dry out and clean off any corrosion with alcohol and re-assemble. I wish I could offer better advice... Good luck it brings a tear to my eye to hear about a touch pro 2 broken down
Edit: Sorry I didnt realize you said that the screen does display. I would definitely try taking it apart and thoroughly cleaning things out and leaving it apart to dry for awhile. sending it in will get you no where (since pink water marks) and chances are HTC/T-mobile wont even send your broken phone back.

8gkl said:
Title sums up my problem. I've got a T-Mobile Touch Pro 2 and I've got some water on it a few weeks ago. The wet seal on the battery and phone are both pink. I got a new battery and now the phone boots. It goes through the pink little T-Mobile screen, and then onto the black screen that says the phone wasn't shut off properly and this and that. It gives me the option to press the Volume-up key to do a hard reset, or press any other button to turn off or restart. The problem is that pressing volume-up, or any other key does not do anything. In fact, the only way to turn the phone off at this point, is by taking the battery out.
Can somebody please advise as to what I can do with this phone that is only 2 months old?
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You could also try connecting the phone to your pc, and run mymobiler. When the screen goes blank, maybe you will be able to have access to your phone through the program. You could back up whatever you needed, and would tell you if the lcd went out. Just a thought. Sorry to hear about that though.

Mymobiler says that it needs activesync functional in order to work. Activesync doesn't work for me. I tried it anyway and it wouldn't detect. Is there a stock htc touch pro 2 rom out there that is in NBH format so that I could stick it on my SD card?

The very same thing happened to my Touch Pro 2 a few days ago too!
My story is different. I had never had any water damage to the phone. On the 23rd of March, I installed the Deepshining ROM. It worked fine. The next morning, I went into T-Mobile to get the new HTC HD2. I turned off the Touch Pro 2 to retreive the SIM card, and then have been using the HD2 since. I tried to turn on the Touch Pro 2 for a few nights now. It just stays at the T-Mobile Stick Together screen until the battery is dead. I tried a soft reset while it was stuck on that screen, and received the error message just like the OP.
Can someone help me too? I am really worried that the phone is bricked. I can't get a new Touch Pro 2 under warranty since I am running on a custom ROM/radio.
I'm not sure if I can blame Deepshining. None of my previous ROM installs ever failed on me, and people seem to be installing the roms just fine.

Are you trying to conquer my thread? It's nice and all that you've got the same problem, but thread hijacking is frowned upon.

Sorry, the phone is physically damaged. There's not much you can do at this point.

Just as an update. Somehow, after installing the deepshining mod and trying it after a few days, it works fine now. It became very responsive, and I was able to install the original tmo 6.1 stock rom. Everything works fine, the only problem is that some of the physical qwerty keys either don't work or draw more than the needed letter/number. The power button doesn't function to turn the screen off, which really is about the only bummer. Everything works fine. Yay.

Soft-Bricked? Maybe?

Hi all,
I'm having trouble with my Telus Samsung Galaxy S2x. I was coming home from work on Wednesday and was listening to music at the time. I turned on my phone, went to text messages, the phone makes a really harsh and nasty noise (the music cutting out) and the phone shuts off. I instantly took out the battery and turned the phone back on again. It got to the boot screen and then rebooted itself and started to vibrate in 2 second intervals on a black screen.
I did some research and it seems like it could be a power button issue? The phone thinks you're turning it off and on again in an infinite loop. At first, I thought it was a battery problem (it still can be without testing a new battery) but I took out the battery and tried turning it on with just the power from the wall, and the same thing happened again. I have however, been able to get into Recovery/Download mode for about 2-3 seconds before it reboots and vibrates. There has also been times where I got as far as into the OS on the lock screen before it rebooted. For the most part it's usually gives up on the boot screen. I should probably note that I'm not a Telus customer, I bought the phone through a friend that worked there and used it on Wind.
My phone is rooted and I have Slimbean 3.0 installed on it - if that helps at all. I was wondering if anyone else had the same problem as I do and what they did to fix it. I'm not too too concerned about the phone (in terms of getting it refurbished). It's the data on the phone that I need to recover if getting it refurbished is my last option. That being said, I am running out of options and any help is greatly appreciated!
Thanks guys!

It is indeed a sticky power button issue. You can get it replaced or u can try to unstick it urself. Don't know where or how much. Try a needle to clean around the outside of the button. Try to rub alcohol to dissolve residue. Try to leave the phone off and water protected while in the freezer for 20-30 minutes and hope for shrinkage that'll loosen the power button. Weird but I heard it worked for someone.
Sent from my SAMSUNG-SGH-T989 using xda app-developers app

Just had the same problem a couple days ago. Fixed it myself You can try everything what he ^ said. Good tips! Just make sure you know what you're doing before you open it. (I didn't though, just watched a youtube video of screenr eplacement in 270p and started )
Sent from my fixed SAMSUNG-SGH-T989 using xda app-developers app

Power Cycle

So after finally fixing all the other issues i had with my phone (broken screen, broken vibrate motor, broken speaker) i was finally at ease. It lasted for about a week with everything functioning until now the phone gods have again struck me down. This time i have what is referred to as a Power Cycle. Kind of like a boot-loop except the phone completely boots up into my homescreen then the power options menu pops up, and no matter if i click back or not, that **** is going to reboot on me. Its to a point where if i pop in the battery the phone auto boots. Here's the kicker though. If i take off the back case and just set it on the battery with an open back, it doesnt power cycle. But the power button on the case itself is not stuck as you may be thinking as i can depress it and the cover spring pushes it back. I've hard reset, even went back to complete stock (no root) and it still does it. the power button works (very sensitive) if you have no case on the back, but if that thing is on, it acts like the button is being pressed.
Any Ideas?

Sounds like the power button is stuck... Try taking the phone apart and cleaning the contacts. Then press the power button a few times to ensure it works like it is supposed to. Put everything back together, tighten the screws but don't torque them. Should not turn on after you put the battery back in, wait a few to make sure it doesn't. Then power it on and see how it goes.
Sent from my Slim E4GT using xda premium

still didnt work. i used some rubbing alcohol and a lint free cloth on it. the interesting thing is, when you take the case off, if you set your finger over where the button is (making no contact) it still registers that you are touching it. this is what i think is causing it to power cycle when the phone case is on, as it believes that it is being pressed when it isnt.

th3 game said:
the power button works (very sensitive) if you have no case on the back, but if that thing is on, it acts like the button is being pressed.
Any Ideas?
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I had almost the exact same problem with my Epic Touch. Ended up being a bad power switch. How handy are you with a soldering iron? If you're pretty good, you can buy the switch for ~$10 and replace it yourself. (You can also try cleaning it - several tutorials here, and the "Captivate" phone seems to have the same switch and issues. Search both forums)
Several eBay sellers sell the switch you'll need.

Phone shutting down

Where to begin....so I've had my S3 for almost 2 years now and it has run smooth since I bought it. However, about a month ago, my phone just shut off and did not want to turn back on. I tried taking out the battery, putting it back in, using a different battery, connecting it to a charger, but still, nothing. When I would try turning it on, the SAMSUNG logo would flash, the splash screen would play, but then it would just shut off before fully booting up. I tried going into recovery, and I would be in recovery for about 10 seconds before it would shut off. I just tried turning it on for the next hour, and eventually, it turned back on, and stayed on. I thought it was a ROM problem (Was running MOAR v.8) so then I flashed PacMan ROM and my phone was fine. I would reboot to recovery and everything ran great. But....the same problem occured again about two weeks ago. I did the same things as the first time, and it eventually turned back on after about an hour and a half. I change ROMs again and now I'm on SlimKat and things were smooth.....but...once again.....it shut off yesterday. I tried the same things as the previous times, but it would not turn on. My phone would reach the endin of the SlimKat splash screen, but shut off. It has been almost 24 hours since this happened and it still doesnt turn on. Now I am getting worried because it has never stayed off for this long.
Something that may have caused this is my headphone jack replacement. I replaced the headphone jack module myself about 3 months ago, but It was a simple replacement, so I don't think this could be the culprit. I am just lost now and don't know what my problem could be. I have no insurance on my phone, and I am waiting until the LG G3 is released for sprint so that I can upgrade, so I really need this phone to work for another month.
Does anyone know what my problem can be? Any ideas?
Edit: My phone was on the SlimKat splash screen for about two minutes before shutting down. Felt like adding this, maybe it'll help.

Could this be a soft brick?

I really doubt it's a brick of any kind. More than likely your power button is going out. It's very common. You might get away with just taking the phone apart and really cleaning around both the button that you push on from the outside and the actual switch on the inside.
Mind you, this is what I've read and some people have fixed it doing this, but I haven't had this problem...knock on wood.
Sent from my Sprint Samsung Galaxy SIII on TouchWiz 4.4.2 with Wicked X v6.5, Ktoonsez' latest kernel and the latest Philz Touch Recovery.

The power button is probably going out. My S3 which I had for about a year and a half just completely stopped turning on and would only make it as far as the initial Samsung screen when you first press the power button before it would turn off. This problem can't be fixed due to the actual pad is a part of the motherboard. Since Sprint couldn't tell that my phone was rooted because they couldn't turn it on either, the only thing I could do was trade it in for another S3.
Also, when you put the battery in the phone, does it automatically turn itself on without pressing the power button? If so, this is definitely your problem

roirraW "edor" ehT said:
I really doubt it's a brick of any kind. More than likely your power button is going out. It's very common. You might get away with just taking the phone apart and really cleaning around both the button that you push on from the outside and the actual switch on the inside.
Mind you, this is what I've read and some people have fixed it doing this, but I haven't had this problem...knock on wood.
Sent from my Sprint Samsung Galaxy SIII on TouchWiz 4.4.2 with Wicked X v6.5, Ktoonsez' latest kernel and the latest Philz Touch Recovery.
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ThatGuy94 said:
The power button is probably going out. My S3 which I had for about a year and a half just completely stopped turning on and would only make it as far as the initial Samsung screen when you first press the power button before it would turn off. This problem can't be fixed due to the actual pad is a part of the motherboard. Since Sprint couldn't tell that my phone was rooted because they couldn't turn it on either, the only thing I could do was trade it in for another S3.
Also, when you put the battery in the phone, does it automatically turn itself on without pressing the power button? If so, this is definitely your problem
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Thank you both. I will try to clean out the power button and search for a tutorial. Yeah, it does automatically turn on. Does this mean it can't be fixed?
Edit: Fixed it by watching a video that said to just bang the power button side on the table.....Thank you for the help!

solis888 said:
Thank you both. I will try to clean out the power button and search for a tutorial. Yeah, it does automatically turn on. Does this mean it can't be fixed?
Edit: Fixed it by watching a video that said to just bang the power button side on the table.....Thank you for the help!
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That's awesome! Hope it stays fixed for a while. You're welcome.

solis888 said:
Fixed it by watching a video that said to just bang the power button side on the table.....Thank you for the help!
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The same fix used to work great on old tube type TV's when I was growing up. If the tv didn't work, you gave it a good whack lol.

EzDuzit said:
The same fix used to work great on old tube type TV's when I was growing up. If the tv didn't work, you gave it a good whack lol.
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There's a myth that the term "reboot" came from the Apple III (yes they had an Apple 3, totally different animal from the II-line). Word was that it would overheat and the chips would actually pop out of their sockets, and that it became common practice to lift the Apple III a few inches above the desk and drop it to reseat them.
Again, take it for what it is, a humorous story, probably not the truth.
Sent from my Sprint Samsung Galaxy SIII on TouchWiz 4.4.2 with Wicked X v6.5, Ktoonsez' latest kernel and the latest Philz Touch Recovery.

Old, old computer term for pulling it up by the boot straps.
As far as thumping the back of a TV... I have a buddy that was doing that with his HDTV a couple months ago. I took the back of the TV off and it turned out to be a loose cable running from the motherboard to the back of the screen...
The moral of the story is old tech solutions can still work!

solis888 said:
Thank you both. I will try to clean out the power button and search for a tutorial. Yeah, it does automatically turn on. Does this mean it can't be fixed?
Edit: Fixed it by watching a video that said to just bang the power button side on the table.....Thank you for the help!
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Click to collapse
Well you're lucky. I've tried everything in my trick book with no luck when it happened to me. I tried tapping the side of the phone and picking at the button to see if that would fix it and even went to the extent of taking the phone apart with no luck.

Ive had a similar issue but my phone will have more than %20 battery and just shut off. Sometimes it has as much as %67 left. Then it won't go past the splash screen till i plug it in. When it does turn back on sometimes it has the same amount of battery and sometimes it says that it has 0. Is there any way i can check if this is my battery just being dead or perhaps it needs to recalibrate or something.

[Q] Power Issue on Note 3

I was looking and looking for a thread with a similar issue before posting but I had no luck.
My issue is that when I turn off my Note 3 I have a really hard time getting it to boot back up. This happens every time every single time I shut it off. I hold the power button for about a minute with the battery removed to supposedly drain any power as I've read around but that doesn't help. I'm pretty tech savvy and internally the phone looks perfectly fine. The weird thing is that I don't actually have any issues once the phone is up and running to make me think it's a hardware issue. It charges fine, I get data, S pen is fine, no other issues what so ever. I haven't been able to pin point what I'm doing to bring it back but eventually it does end up booting like normal. I try to pull the battery multiple times with no success. I eventually get frustrated and just leave it alone with the battery removed. When I return it boots up just fine.
Anybody else having this issue or heard of it?
Forgot to mention that the phone is stock. I don't have it rooted or a custom rom installed.

Thats weird. Have you tried reseating the SD card. Sometimes it might bethe memory card.

Why turn it off?
Just let it sleep. I can't remember when I ever turned my phone off.
Pp.

steve_togo said:
Thats weird. Have you tried reseating the SD card. Sometimes it might bethe memory card.
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I have indeed. I was thinking it was that but it occurs either way.

PanchoPlanet said:
Why turn it off?
Just let it sleep. I can't remember when I ever turned my phone off.
Pp.
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Well my phone's back camera was broken and I was replacing it. Although the issue started occurring well before replacing the camera.

Im having same issue. Replaces camera now phone wont turn on. shows chargering though.

yotaking said:
Im having same issue. Replaces camera now phone wont turn on. shows chargering though.
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I noticed you also have a thread which states the same thing and I'm not sure if you figured it out yet, but just out of curiosity did you happen to ground yourself while you were working on your Note 3? This goes for any device in general but it's pretty amazing how much damage the static electricity from just your clothes can cause if you're not grounded while working with an exposed main board. If you weren't grounded while working on it though it also doesn't mean that something automatically happened, I'm just saying it's always a possibility at least. One thing I would try if you're having problems powering it up even just in general, is to make sure it's plugged in and charging first and then hold the volume up and power buttons down together at the same time (and keep them held down) until you feel a vibration and then let go. It will take at least 10 - 15 full seconds (and sometimes even longer) to happen, but that should usually get it to power it up whenever it's being stubborn. Another thing I'd definitely check, especially if it was working fine before disassembling the phone, is the alignment of the power button itself (the button you press with your finger) and the actual power button which is located behind it on a data ribbon that connects to the main board. It's actually kind of a flimsy setup so whenever you reinstall the back frame plate you have to make sure the power button data ribbon doesn't shift, or it can cause all kinds of weird problems when trying to power on or off the phone. Anyway good luck and hopefully this helps [emoji106] [emoji106]
Sent from a modified ColecoVision
---------- Post added at 04:07 AM ---------- Previous post was at 03:47 AM ----------
MexicanGeekian said:
I was looking and looking for a thread with a similar issue before posting but I had no luck.
My issue is that when I turn off my Note 3 I have a really hard time getting it to boot back up. This happens every time every single time I shut it off. I hold the power button for about a minute with the battery removed to supposedly drain any power as I've read around but that doesn't help. I'm pretty tech savvy and internally the phone looks perfectly fine. The weird thing is that I don't actually have any issues once the phone is up and running to make me think it's a hardware issue. It charges fine, I get data, S pen is fine, no other issues what so ever. I haven't been able to pin point what I'm doing to bring it back but eventually it does end up booting like normal. I try to pull the battery multiple times with no success. I eventually get frustrated and just leave it alone with the battery removed. When I return it boots up just fine.
Anybody else having this issue or heard of it?
Forgot to mention that the phone is stock. I don't have it rooted or a custom rom installed.
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I just mentioned this in my response to someone else in this thread, but it actually sounds like yours has the same kind of alignment issue with power button that I was talking about. I'm not sure if you've ever disassembled yours for any reason or not, but even if you haven't it's still totally possible that it could've happened from the factory and especially if you got a refurbished phone for whatever reason. It's a pretty poor design choice in my opinion because it's such a "fragile" setup, and even the slightest misalignment of the power button itself and the button on the data ribbon can cause the exact same problems your having. Anyway if if you haven't messed with it and it's still under warranty I'd say just get a new one, but if you have taken it apart I'd say first thing to check would be the alignment of those buttons (once you take the back off). I've even had to make a tiny little "shim" and wedge it behind the power button on the data ribbon in order to get it to line up right with the button itself a couple of times, so I'd say it's a fairly common problem with these phones. Anyway good luck and hope it helps! [emoji106] [emoji106]
Sent from a modified ColecoVision