[Q] re-locked bootloader warranty - Xperia Arc Q&A, Help & Troubleshooting

Hello
I have unlocked my xperia arc s bootloader an my warranty was void
I want to ask if the warranty will be back if I re-locked the bootloader and the phone was still on the stock firmware and kernel??
sorry for my bad english

Yes.

tangosierra_ said:
Yes.
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thank you very much

Most likely yes, however we cannot guarantee anything. If you send your phone to official Sony Center and they do thorough checks, it can be still seen, if it was ever unlocked or not.
I had an issue with my phone's screen, a beta-stage ROM f**ked it up. Relocked bootloader, full stock firmware and they did not find anything. They changed the display and all good now.

Related

[Q] What's the benefit of relocking the bootloader?

Curious.....and I didn't see a thread about why some folks do so
none. its the same thing, just have it relocked when u send it in for warranty purposes + on stock
Like zephiK said: none. There is absolutely zero benefit to relocking the bootloader. On the contrary, there are many disadvantages:
if you ever have to unlock again, it will wipe your data
you cannot use most fastboot commands, which means that, unless you have root, you cannot flash radios, ROMs, backup your data, etc...
People relock their bootloader because, in my opinion, they are not very knowledgeable about how Nexus devices work, and have it in their head that, to be fully stock and receive/install OTA updates, you need to have a locked bootloader. Certainly not the case.
There was a guy on here who wanted to return his phone back to stock for warranty. His USB was broken. He could return everything to stock through the phone, except for locking the bootloader. If it was already locked, the problem wouldn't be there...
Not a good enough reason for me, but it could be a factor in your decision...
danger-rat said:
There was a guy on here who wanted to return his phone back to stock for warranty. His USB was broken. He could return everything to stock through the phone, except for locking the bootloader. If it was already locked, the problem wouldn't be there...
Not a good enough reason for me, but it could be a factor in your decision...
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Well in order to change anything he had to unlock the bootloader so...
danger-rat said:
There was a guy on here who wanted to return his phone back to stock for warranty. His USB was broken. He could return everything to stock through the phone, except for locking the bootloader. If it was already locked, the problem wouldn't be there...
Not a good enough reason for me, but it could be a factor in your decision...
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I still don't know if I believe that Samsung will not honor the warranty because the bootloader is unlocked, particularly on a device with a re-lockable bootloader.
As we know, HTC honored the warranty on the Nexus One, even though with an unlocked bootloader.
efrant said:
I still don't know if I believe that Samsung will not honor the warranty because the bootloader is unlocked, particularly on a device with a re-lockable bootloader.
As we know, HTC honored the warranty on the Nexus One, even though with an unlocked bootloader.
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it's not so much the OEM, its more of the carrier.
vzw will not honor anything if the bootloader is unlocked.
Like I said, it's not a factor for me. I unlocked with about 10 minutes of my first full charge, and don't see any value switching back. Everyone is different though, so I thought I would just share this detail, no matter how trivial...
martonikaj said:
Well in order to change anything he had to unlock the bootloader so...
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Not really. You can flash a stock ROM and via ROM Manager - you just can't lock the bootloader...

[Q] Back to stock

I unlocked, root, flashed rom FXP cm9 on my xperia s. When my phone is damaged and i want to sent it over for repair how i go back to stock?
What are the steps?
I'v been reading and is step 1 relock bootloader with relock ftf (http://forum.xda-developers.com/show....php?t=1527159)
and then step 2 flashmode original ftf file enough? I don't have to unroot? Then everything is back to original? Without the drm keys ofcourse .
You lost your warranty when you unlocked your bootloader...
DekinGBar said:
You lost your warranty when you unlocked your bootloader...
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Yes i know. I just wanna know if these are the right steps.
you MAY void your warranty
this's not automatic. they are saying you that what you will do now with roms, kernels, recoveries aren't any more their business
if you flash galaxy ace kernel it's a problem of yours
but for example, a warranty claim about the yellow tint of the screen, (i think so) it's going to be accepted
my advice is to relock bootloader, and then flash stock rom (via flashtool)
I don't know how good relocking the bootloader works, so I won't make any promises about that. But about your question about unrooting, flashing the stock (unrooted) ftf is all you have to do. Those are as far as I know the only steps you have to take to get your phone back to as stock as possible.
Having your bootloader unlocked doesn't guarantee that your warranty is voided, so as long as it's a hardware failure you should be OK. Bricking is next to impossible so, software failure shouldn't be that much of a risk.
Thanks everyone for the info.

[Q]Unlocking bootloader, questions!

I'll make it short:
1. Since you have to provide your IMEI number on the sonymobile website, i guess that even if you relock your bootloader later, sony will know that you have already void your warranty and you will permanently lose your warranty. Is this correct?
2. Can "locked bootloader" roms be flashed on phone with unlock bootloader. I know it's a silly question but i didn't want to open a new thread for just one question
3. Any benefit of unlocking the bootloader over flashing roms with locked bootloader?
4. Is it worth playing with roms on this device at all, since jelly bean is just around the corner? I know that official firmware is always bad and that the custom ones are modified well. I'm fed up of the lag my phone has, every time i pull my notification bar...i'm on official firmware and i'm using build.prop tweaks but they're not helping much.
SONY Says unlocking Bootloader may void it's warranty.
Well see, this is how it works in my country. Upon unlocking bootloader i loose my warranty. But the warranty for any hardware damage is still valid here. Which means with a unlocked bootloader i will not get warranty if my phone gets bricked by any Custom ROM/MOD try out or Software related issue.
But let's say, the screen isn't working or the speaker isn't working, then i might get a replacement for this type of hardware damage. Only parts replacement.
But yes this may not same for all region. Or may be the SONY service center people here are little too kind
But yes, they can check the bootloader unlocking status easily, if i am not mistaken, cause one of the SONY Forum moderator told me so.
Lastly, Playing with the ROM actually Depends on you, some likes custom ROMS and some like Stock ROM.
But since the JB update is just doorstep ahead, so i would say, you wait for it. Do not unlock it now.
shad0wboss said:
I'll make it short:
1. Since you have to provide your IMEI number on the sonymobile website, i guess that even if you relock your bootloader later, sony will know that you have already void your warranty and you will permanently lose your warranty. Is this correct?
2. Can "locked bootloader" roms be flashed on phone with unlock bootloader. I know it's a silly question but i didn't want to open a new thread for just one question
3. Any benefit of unlocking the bootloader over flashing roms with locked bootloader?
4. Is it worth playing with roms on this device at all, since jelly bean is just around the corner? I know that official firmware is always bad and that the custom ones are modified well. I'm fed up of the lag my phone has, every time i pull my notification bar...i'm on official firmware and i'm using build.prop tweaks but they're not helping much.
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1. Yes they usually check but it depends on your country too. In my country I got my phone's screen replacement done within the warranty after unlocking my boot loader.
2. Yes you can flash any ROM for Xperia S.
3. Main advantage is that you can flash custom kernels ( even ROMs like Cm, slimbean etc.)
4. Absolutely. You can still enjoy official JB even after unlocking your boot loader.
Sent from my LT26i using xda app-developers app

[Q] Getting Htc one x ready for warranty

Hey guys!
Ok, here's the case, I'm having troubles with my HOX, probably it's lcd or motherboard, the phone's screen won't wake up most of the time, and you can feel vibration while touching the screen which means it's working and you just can't see it.
I'm preparing the phone to send it back to warranty, flashing back the stock recovery, relocking the bootloader and flashing original firmware (downloading as we speak). The thing is, I'm quite worried the warranty will be void due the re-locked status in the bootloader and I'm wondering is it possible to get it to say locked again or is it possible to somehow intentionally brick the phone so they can't even get to see it was rooted and unlocked?
Any suggestion will be highly appriciated
Tux2609 said:
Hey guys!
Ok, here's the case, I'm having troubles with my HOX, probably it's lcd or motherboard, the phone's screen won't wake up most of the time, and you can feel vibration while touching the screen which means it's working and you just can't see it.
I'm preparing the phone to send it back to warranty, flashing back the stock recovery, relocking the bootloader and flashing original firmware (downloading as we speak). The thing is, I'm quite worried the warranty will be void due the re-locked status in the bootloader and I'm wondering is it possible to get it to say locked again or is it possible to somehow intentionally brick the phone so they can't even get to see it was rooted and unlocked?
Any suggestion will be highly appriciated
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I don't think it's possible to make it appear locked again. But when my HOX died I just handed it back in.
Nothing helpful but just sharing my experience.
Sent from my HTC One using Tapatalk 4
My colleague had problem with screen - with wake up. And when service saw relocked they told that it's related to the unlocked bootlader and installation of other software.... Warranty not void....
Sent from HOX with ARHD 31.x
*elmo* said:
My colleague had problem with screen - with wake up. And when service saw relocked they told that it's related to the unlocked bootlader and installation of other software.... Warranty not void....
Sent from HOX with ARHD 31.x
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I've had numberous e-mails with HTC staff via htc.com and they told me that they warranty is NOT void by unlocking the bootloader or flashing a custom rom. it IS void if you do something wrong and brick the device.
Although, If I were you i'd still return to stock.

If I lock the bootloader is the warranty still ruined?

I am planning to root my device and I was wondering is the warranty still ruined after locking the bootloader so my question is:
If I lock the bootloader is the warranty still ruined?
Well you don't lose it in the first place. No, unlocking the bootloader doesn't void your warranty.
if you restore MIUI rom and bring back phone to factory system you not loose your warranty, only if you leave unlocked bootloader and custom rom in phone you dont have warrant.
I believe once you unlock bootlaoder service center can check if you did it or not even if you re-lock it.
I believe once you unlock bootlaoder service center can check if you did it or not even if you re-lock it.
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No, if you reflash the firmware, they can't check if you've unlocked it before (if you didn't unlocked officially in the first place).
Well most manufacturers (cheepo ones) do not implemented this kind of tech that persists data over a firmware flash.
Also, most of the time, they don't even check for this.

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